All hotels in Dallas, Texas, United States of America
1 room, 2 adults
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8051 Lyndon B Johnson FwyDallasTX75251United States of America, ‏‎866-925-8648
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Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 714 reviews)

  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Food
    Food is all right
  • Room
    Room is not nice
  • WiFi
    Bad internet service
2.0 / 5Fair
"Cockroaches and noise - Disappointing"
Cockroaches and terrible noise from the main road which did not let my family (wife and two kids - 2 years old and 4 months old) sleep on the first night, did not convince the hotel receptionist to switch rooms. We requested 3 times, but nothing helped : "You ordered it through a third party website" , "no room switches!!!" . And I'm not talking about the breakfast with a value and quality of less than $1.5... It was a disappointing experience for a $100 a night hotel (including taxes).
Genuine Venere guest review
2 night family trip Oct 1, 2015
Maty
US
3.0 / 5Good
"Ok will small concern"
Great stay at this hotel. Clean room, and the staff was great. My only complaint was the shower head wasn't screwed on good which caused water to shoot from the shower head where it was screwed into the wall. Secondly the air wouldn't stay on consistently throughout the night so at 2a.m. I woke up hot.
Genuine Hotels.com guest review
1 night trip with friends Sep 26, 2015
A Traveler
US
2.0 / 5Fair
"Never"
1st night great. 2nd night roach, poor customer service, slept in parking lot, discrimination, delay in refunding reservation. Even though I checked in 10p and checked out midnight,two hours later.
Genuine Hotels.com guest review
1 night trip Sep 29, 2015
A Traveler
US
4.0 / 5Excellent
"Good place to stay for your TX State Fair visit"
We went to the State Fair of Texas. It was a relatively good location and the price was very competitive to the other hotels we considered. Breakfast was nice, but they didn't have pancakes or waffles.
Genuine Hotels.com guest review
1 night romance trip Sep 25, 2015
Burton
US
5.0 / 5Outstanding
"visiting from jersey"
Second time staying at this best western, and again the stay went well rooms were clean and hotel is in a good area also close to any convenience store you need. Breakfast is also pretty good
Genuine Hotels.com guest review
2 night family trip Sep 26, 2015
Darrick
US
5.0 / 5Outstanding
"nice"
decent
Genuine Hotels.com guest review
1 night trip Aug 18, 2015
Jennifer Sanchez
US
3.0 / 5Good
"Ok for a quick trip"
Ok for a quick trip
Genuine Hotels.com guest review
3 night business trip Sep 23, 2015
A Traveler
US
3.0 / 5Good
"Nice hotel for a good price"
I chose this hotel based on reviews and pricing. It's well located with easy access to highways. The room was clean and comfy with a nice bed, although the pillows were small. The AC kept the room in a nice temperature even though outside was hot. The WiFi is ok. I used the Business Center for printing and it worked very well too.
Genuine Hotels.com guest review
2 night trip Sep 22, 2015
Artur H
US
1.0 / 5Poor
"unsatisfied stay"
We had very unpleasant stay. We already made the complain to Best Western and called you guys too on the same day. I am a regular hotels.com customer. We walk into Best Western and notice wine glass and some ladies accessory on the front desk with wine spilled all over, and two ladies walking around drunk. Through resection isthmus claimed she is the manager her. However we got the room key but could not find the room. We asked the resection is help to find the room. He for some reson not very happy to help us, and told this drunk lady to help us. This was highly unprofessional. She just kept on mumbling to us all drunk and we were really am bares sedan and try calling you guys and Best Western. Finally after 10 minutes the reseptionist finally desided to walk us to the room. He also did not know where the room was located. We were tired the whole day and had no choice but to stay unsatisfied. I hope you guys can understand the situation and take nessesary action. Thanks Judy
Genuine Hotels.com guest review
1 night romance trip Sep 20, 2015
judy
US
2.0 / 5Fair
The hot water took several minutes to get hot. So long in fact that we called maintenance. They said this was usual. Our smoke detector's battery beeped in the middle of the night. The front desk told me just to pull the battery which I refuse. They did come up with a battery. The room smelled moldy. Our daughter complained of the hallway smelling like sewer. I mayst say that I agreed. The beds were comfortable and the room was clean. I do think we will find a different hotel next time. We were not impressed.
Genuine Hotels.com guest review
1 night family trip Sep 21, 2015
Joseph
US
3.0 / 5Good
"Improvement needed"
First room had a bad smell. Second room I was awaken at 12 at night because the batteries in the smoke detector had to be replaced. Bad night sleep.
Genuine Hotels.com guest review
1 night business trip Sep 16, 2015
chris
US
4.0 / 5Excellent
"Breakfast was good"
Good for you free breakfast was excellent
Genuine Hotels.com guest review
8 night trip with friends Sep 7, 2015
Lonnie
US
4.0 / 5Excellent
"Not as bad as this may sound"
It took a while to get checked in, though it wasn't a big deal. The room was spacious, but surfaces were not totally cleaned...dust in some areas. The reservation was for 5 people, but there were only 4 sets of towels so I called the front desk. They told me I would have to turn in dirty laundry in order to receive another clean set of towels. We went back and forth a bit before he finally consented to send housekeeping up with one more set of towels. Quickly noticed there was less than a full roll of toilet paper so I called again and asked housekeeping to bring up a roll with the towels. I got a call right back asking why I would need another roll of paper. Really? There were little chunks of caulk (from the ceramic tiles?) on the bathroom floor and there was no electrical outlet in the sink area which was somewhat inconvenient when we were all trying to dress and makeup the next morning. Breakfast was decent and the servers were kept filled. I slept comfortably but the 3 others who were in the beds thought the mattresses were too firm. My couch sleeper was happy. In fairness, I believe ownership is transitioning and they're trying to spruce things up. Someone might want to go back and clean up the stray paint streaks and keep an eye on housekeeping for a while to make sure they're doing a thorough cleaning.
Genuine Hotels.com guest review
1 night family trip Sep 12, 2015
Ann
US
5.0 / 5Outstanding
"Clean & comfortable, great stay!"
I'm really happy to say I finally found a place I didn't have any complaints about. The thought, look and smell of hotels are usually enough to make me cringe but this one was the opposite, very clean, it felt upscale, very comfortable in everyway. Stayed for 3 nights, was very happy the entire time. Wonderful, helpful staff. Nice free breakfast. I didn't use the pool and didn't have any intentions of doing so, but it looked okay, just small.
Genuine Hotels.com guest review
3 night trip with friends Sep 9, 2015
Haley
US
1.0 / 5Poor
"Worst hotel stay"
First night there pulled sheet and comforter back to get in bed and someone else hair and dried boogers were all over the fitted sheet. Front desk didn't care and brought me more sheets about 30min later which were also dirty and smelled like smoke. Next night I was woken up at 3:30am by the smoke alarms low battery alert
Genuine Hotels.com guest review
2 night business trip Sep 5, 2015
Jessica
US
4.0 / 5Excellent
"Convenient and nice"
I have stayed in a variety of hotels in the Park Central area of Dallas over the last 5 years, and although I was only there for one night and did not partake of breakfast, this was one of the better hotels in the area. My only complaint is that the room air conditioner did not seem to be working very well. It was cool enough, but the room felt damp and clammy, too.
Genuine Expedia guest review
Other trip Sep 12, 2015
Traveler
US
5.0 / 5Outstanding
"Great"
Great
Genuine Hotels.com guest review
3 night family trip Sep 6, 2015
luis
US
4.0 / 5Excellent
"Go early for breakfast."
room was smaller than in the pics but was adequate. Air cond worked well. Bed could have been softer. It's a cheap mattress with just a pad added on top. The breakfast buffet was good, but 30-45mins before ending time they run out of everything and refuse to get more. out of the 3 days there we went 30 mins before ending each day and they were out of sausage, oatmeal, gravy, bread, yogurt, cups, etc.
Genuine Hotels.com guest review
3 night romance trip Sep 4, 2015
Robert trevor
US
3.0 / 5Good
"Hard to find"
It's had a horrible mattress couldn't get comfortable at all...the shower head was terrible! !
Genuine Expedia guest review
Other trip Sep 1, 2015
A Traveler
US
4.0 / 5Excellent
"Vwery comfortable"
comfortable
Genuine Hotels.com guest review
5 night business trip Aug 19, 2015
mark
US
5.0 / 5Outstanding
"Nice Hotel"
This was a very nice hotel we came to a conference that was downtown dallas, the hotel is extremely close to the major highway with not a lot of traffice getting out. Cons: the rooms are small but for our stay it was perfect Pros: Loved the full breakfast and the quietness Loved the layout and the staff always smiling and ready to assist. One night we came back late we didn't have a microwave in the room the staff didn't know we need to rehear our food they opened the breakfast area and allowed us to use the microwave. That was a plus for me. I will definitely be returning next year for the conference or whenever i return to dallas
Genuine Expedia guest review
Other trip Aug 28, 2015
Kathleen
US
4.0 / 5Excellent
The bathroom was way too small. The room was dark but clean and the wifi wasn't reliable!!
Genuine Hotels.com guest review
4 night family trip Aug 19, 2015
Deborah
US
5.0 / 5Outstanding
"Last minute birthday"
It was my wife birthday and was last minute decision. The room was nice and comfortable very peace and quiet. Clean. We enjoyed the breakfast the next day.
Genuine Hotels.com guest review
1 night romance trip Aug 22, 2015
A Traveler
US
2.0 / 5Fair
"Think twice...."
The price was good and the front desk staff were friendly. The hotel hallways and elevators smelled. I saw the same trash in the hallway for my entire stay. I'm not sure when the hallways are cleaned. Ants were all over my bathroom floor and sink. The shower head had water leaking from the side. The fridge and microwave in the room was nice. The hotel didn't have any clean wash clothes. I was told I would get them after they were washed. I had to wait a day to get wash clothes. The ice machines on the floor did not work. The printer in the business center did not work. The pool was dirty. The breakfast food wasn't the greatest but free. Nats were flying near the juice. Room service never answered the phone. This hotel has potential but is poorly managed. The worst Best Western that I've ever stayed at.
Genuine Hotels.com guest review
3 night family trip Aug 19, 2015
Tracey
US
4.0 / 5Excellent
"Avid traveller"
The staff is friendly and helpful. The lobby and bar area extremely hot!!! Room comfortableand clean.
Genuine Hotels.com guest review
3 night business trip Aug 17, 2015
A Traveler
US
2.0 / 5Fair
"stay away from this hotel!"
Friend Arrived Friday from out of town. Unaware issue with A.C. because we thought unit was working according to maintenance guy.. took them until Saturday after 6pm to even look at it. Was so unbearable was moved to anther room. Then was ok. Vehicle was broken into and No one would look at survelience to see if idiots were staying at hotel so could maybe get stuff back. Officer advised of ALOT of gang activity in area and sd not a good place to be at. For the trouble of room issues alone I would hv thought could gave gotten a nights charge reimbursed instead you charge me more than posted nightly charge for just "in case" and still 6 days later have not been reimbursed on that. No extra charges had occurred in room.
Genuine Hotels.com guest review
3 night romance trip Aug 14, 2015
Patricia
US
5.0 / 5Outstanding
Our was stay pleasant and enjoying. The gentleman who checked us in was very nice and cool. Our room was very good looking and clean in every aspect of the word. One of the best hotels I've stayed in.
Genuine Hotels.com guest review
1 night romance trip Aug 11, 2015
Pilar
US
3.0 / 5Good
"Good value"
The staff were accommodating, bed comfortable, room was very clean, breakfast had a large variety with the exceptions of pancakes, waffles, bacon and large fruit selections which was fine by me.
Genuine Expedia guest review
Other trip Aug 16, 2015
Adriane
US
5.0 / 5Outstanding
Very nice place
Genuine Hotels.com guest review
1 night business trip Aug 13, 2015
Jennifer
US
5.0 / 5Outstanding
"i had a great week there"
The hotel is great and the staff is very friendly. Rooms seem to be cleaned every day and the free wifi is a plus. For breakfast, there is always scrambled eggs, sausage, oatmeal, home fries, toast, and fruit; and there is hard cracker waffles, biscuits, and pancakes. There is a weight room and a 20ft by 10ft out door pool where the depth is 3ft to 8ft. There is also a computer room that you may use the internet.
Genuine Expedia guest review
Other trip Aug 13, 2015
jonathan car
US
4.0 / 5Excellent
"Nice hotel"
Rooms are not too big but they are clean and comfortable. Good breakfast buffet.
Genuine Expedia guest review
Other trip Aug 12, 2015
James
US
4.0 / 5Excellent
"Comfortable hotel"
My husband and I chose to stay at this location for our first wedding anniversary. We stayed for 3 nights. It was a good experience. The front desk was okay, but I was really more pleased with the staff that handled the breakfast service in the mornings. They were friendly, smiling, and very helpful. I was very pleased with them. The main downside was the smell of our room. It had a musty, mildrew smell the entire time. It was very displeasing and hard to adjust to, but overall not a bad place to stay.
Genuine Expedia guest review
Other trip Aug 10, 2015
Chasity
US
2.0 / 5Fair
"Sing Sing Plus Dallas Hotel and Conference Center"
This hotel felt more like prison. I stayed here for 4 days and everyday I had to have my keys replaced because they would deactivate them. I would have to walk around to the front, in the heat, because my side access did not work. The kitchen staff was extremely rude. None of them spoke English well nor did they understand my request to restock items. For 3 days I ate the exact same thing, no variety. Then one of the men stood guard as I fixed my husband a sandwich to take with him to work because he didn't have time to sit down and eat with me. The second we walked out the restaurant, he started yelling at us about taking food out and threatened to charge our room for egg sandwich. Each time we needed extra towels, it felt like we were asking for a kidney. I would not recommend this hotel for service, but it was clean. The rooms were also very small and the bathroom was small.
Genuine Hotels.com guest review
4 night romance trip Jul 29, 2015
Sonya
US
3.0 / 5Good
"Priced right for purpose"
Room was small but comfortable. Nothing spectacular. Did see some ants on the bedside table.
Genuine Expedia guest review
Other trip Jul 17, 2015
A Traveler
US
1.0 / 5Poor
"Would not stay here again"
The room I had reserved and paid for in advance was not the one I received so that was a problem. Since I had paid for the room two weeks prior I did expect that it would be held for the late check in. the room I did receive had no Wi-Fi access and it was hot because the air conditioner didn't work. The hotel staff and manager were not helpful at check in to resolve the problem nor was Expedia when I called them. These factors caused my stay at this hotel to be unsatisfactory. I would not recommend Best Western.
Genuine Expedia guest review
Other trip Jul 8, 2015
tired texan
US
1.0 / 5Poor
"Not what I paid for"
What I got was not what I paid for. What I reserved was not what I got. What I got was a room hot with No wifi. the check in staff was Uncooperative. Expedia was not helpful when I contacted them either so overall an unsatisfactory experience
Genuine Expedia guest review
Other trip Jul 6, 2015
tired texan
US
1.0 / 5Poor
"Did not get what I paid for"
Paid extra for a 2 bed room and when I checked in there were none available so was given a hot king room in the far corner of the hotel with no wifi. Now if I paid the extra price for the room and I paid up front and didn't cancel don't you think that room should have been held for me? Instead I got a surly front desk clerk and manager that basically said well you booked though a third party so you get what we have available. When I contacted Expedia I was put on permahold. eventually being told we that you get the room they have available. I'm thinking that again if they advertise and charge extra for a specific room type and that is what I pay for that is what I should get. Having second thoughts about using Expedia again. Done with best western
Genuine Expedia guest review
Other trip Jul 4, 2015
tired texan
US
3.0 / 5Good
Room was tight. Bathroom was tiny. Good selection of TV channels. Pool looked nice. Workout room / gym was not much, just some equipment thrown in a room. WiFi was good. Breakfast was good.
Genuine Hotels.com guest review
5 night trip Jun 26, 2015
Terry
US
5.0 / 5Outstanding
"Enjoyed our stay"
Wow nice quiet place in the middle of the BIG city. We enjoyed our room, the service and convenience of the area. Thank you
Genuine Hotels.com guest review
3 night family trip Jun 21, 2015
Judie
US
4.0 / 5Excellent
"Great short stay. Friendly staff, clean and comfy"
Small, but clean, comfortable and across the street from several stores including a CVS, Subway, mini mall and right next door to a McDonald's. Staff was friendly. Hotel was 20 minutes from the main airport. Would stay again.
Genuine Hotels.com guest review
3 night trip Jun 23, 2015
A Traveler
US
2.0 / 5Fair
"Find a better place to stay!"
This hotel isn't anything like it looks on the listing. The rooms are old and musty..there aren't any outlets in the bathroom so I had to dry my hair sitting on the side of the bed..the pull out sofa was horrible..there were two employees making it in the hallway and another employee got off the elevator and was rolling a joint..oh and the elevator is so small only three people can fit on it. Then to top it off the guy at the desk did not even greet us and had a horrible attitude the whole time we were checking in.
Genuine Hotels.com guest review
1 night family trip Jun 24, 2015
Cassandra
US
2.0 / 5Fair
"Horrible experience"
Upon arrival the front desk man was rude, unfriendly, and impatient. He gave me room 201 which was a storage facility. Then the next room he gave me next, the door key didn't work. That was an ongoing problem the whole stay which was very inconvenient. They ran out of towels twice. The remote didn't work to the tv. And the bar said it closed at 11pm but when I went at 1030pm it was already closed. I will never stay at another Best Western nor will I recommend them to anyone. Ever.
Genuine Expedia guest review
Other trip Jun 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Enjoyed our stay here!"
We enjoyed our stay at this hotel. We just wanted a decent place to stay at a reasonable price and was pleasantly surprised at how very nice it was. We had no problem with the internet connection. Some reviewers gave this a bad review, I believe its likely user error, even when your device shows a connection you still have to "log-in" through your web browser. The only problem we had (minor) was our room card kept deactivating, other than that we had a very pleasant, quiet stay and the included breakfast was nice as well. ALL STAFF, not just the front desk, was always pleasant, courteous and helpful. The hotel location was nice too, its near food, drug store and shopping. I would definitely stay here again and would recommend it to my friends and family.
Genuine Hotels.com guest review
3 night family trip Mar 28, 2015
Tammie
US
5.0 / 5Outstanding
"Awesome"
Very nice for the price you pay. Will be staying a third time in about a week. Looking forward to it.
Genuine Hotels.com guest review
1 night romance trip Jun 12, 2015
Lori
US
2.0 / 5Fair
Location of this hotel was great. It was right off of the interstate with easy access. Lobby was deceiving - looked new and clean. Check in was a little slow. Hallways and room were shabby. King-size room was very small and had a funny odor. Took two tries to get housekeeping to come in and spray some freshener on the carpet. The A/C was very noisy which made for difficulty sleeping. Shower/tub drained really slowly and there was no place in bathroom to lay out our stuff. The breakfast was delicious and the amenities were great.
Genuine Hotels.com guest review
1 night business trip Jun 18, 2015
A Traveler
US
3.0 / 5Good
"Not the worst, not the best"
They did a lot of renovations, however they should have put a little more money into the rooms instead of the entrance. The beds are so hard I laid awake tossing and turning. It feels a bit more safe than some of the others in the area, so I couldn't complain too much. The bar is accommodating and the food is not too bad. Overall for the price, we'd stay again if needed.
Genuine Expedia guest review
Other trip Jun 22, 2015
A Traveler
US
1.0 / 5Poor
"Both Expedia an Best Western are BAD"
I reserved a Non Smoking room with Best Western via Expedia. At midnight, when I arrived, they gave me Smoking room. Terrible. Since I am allergic with cigarrete smoke, I could not stay. I had to go to a different hotel. Even so, Best Western still charged me. This is un- acceptable. I am displeased with both Best Western and Expedia.
Genuine Expedia guest review
Other trip Jun 22, 2015
Mr
US
3.0 / 5Good
"Acceptable but needs improvement."
Pool area is a bit worn out and dirty (remnants of yesterday pool parties, I guess. But in the afternoon still there). Beds are soso. Twin size only!
Genuine Expedia guest review
Other trip Jun 21, 2015
Steve
US
1.0 / 5Poor
This was more a Micro Hotel will never stay there again. Rating should be 1 1/2 star. We were not impressed at all. No more Best Westerns for us!
Genuine Hotels.com guest review
1 night romance trip Jun 17, 2015
Wenceslado
US
5.0 / 5Outstanding
"Excellent"
Very excellent
Genuine Hotels.com guest review
1 night romance trip Jun 15, 2015
A Traveler
US
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