"I will choose this hotel again!"
I was visiting friends in Oregon and chose this hotel due its proximity to my friends home. There was a small miscommunication about my check out date, which was handled very quickly and professionally. The complimentary breakfast had lots of variety and the room was comfortable and quiet, despite it being right near I 5.Genuine Hotels.com guest review
"Wilsonville Best Western"
The bed killed my husband's back and when we went to check out no one was attending the front desk even when called on the phone. We waited over 10 minutes until we couldn't wait anymore because we had to get to our daughters Lacross game. So hopefully it's like most hotels where you don't have to check out. The partition wall between the beds was a […] great touch. And the price was right. Read moreGenuine Hotels.com guest review
"Would Stay Here Again."
We wouldn’t hesitate to stay here again. However, make sure you get the room you paid for, as we originally were not given the room we paid for. That was even after telling the girl we paid for a King Suite and we wanted to make sure that is what we got. The only reason we even asked was we saw someone else's review for the same hotel and that happened […] to them. We also asked her if we could get a room away from the freeway side of the building. She told us she didn't have any rooms with a King bed available on that side of the building. So off we went to our King Suite on the freeway side and guess what, she put us in a room with a King Bed, but not a suite. We went back to her and told her we paid for a King Suite. So we get to our new room and guess what, it’s on the side away from the freeway. One of the great things about this hotel is the complimentary breakfast, they really put out a lot of choices and the food was good. Our room was very clean, the bed was comfortable and it is located close to some good restaurants. We recommend McMenamins. Read moreGenuine Hotels.com guest review
We we're very happy with our stay.Genuine Hotels.com guest review
"Would stay here again"
Room was comfortable and pretty quiet, in spite of being next to the freeway. Can't give full marks for hotel condition/cleanliness since the elevator and stairs needed a good sweep and vacuum when we arrived and they needed it even worse by the time we left on the 3rd day.Genuine Hotels.com guest review
"Excellent Hotel Choice!"
Loved the room layout. The suite was nicely appointed and had a pony wall separating the bed from the couch sitting area making it comfortable for visiting family. The pony wall had a spacious counter with a microwave, refrigerator, and even a separate sink. Reception at check in was friendly and accommodating. Close proximity to a variety of restaurants […] and stores. Continental breakfast was good. Would gladly stay here again! Read moreGenuine Hotels.com guest review
"Good room for the price"
Everyone was friendly and helpful. Breakfast was good. Room was clean and bed was decent.Genuine Hotels.com guest review
It was a nice place. Everyone and everything was good.Genuine Hotels.com guest review
"ORLAEF Board Chair Stay"
I left my laptop in the room and the staff was very accommodating when I called after I checked out to arrange pick-up. I also left my key in the room when I left to get a bite of food and the staff were very helpful in getting me a replacement key. Thank you.Genuine Hotels.com guest review
2 nights stay. At first concerned because we were in a room facing I-5,the busiest interstates on the west coast & I am a very light sleeper. We heard nothing! Bed was comfortable, extra space for a sitting area was great. Nice large TV, but the reception & satellite service was grainy. We have satellite & it is much better. No rain or snow to interfere. […] Otherwise everything was great. Saw lots of people in the pool & the breakfast room. Read moreGenuine Hotels.com guest review
"Great family stay"
Everything was great.Genuine Hotels.com guest review
stayed for one night, swam in the pool/hot tub, got pizza. Had a nice relaxing time.Genuine Hotels.com guest review
"close to the I-5 but nice and quiet"
very clean and comfortable - close to shopping Center - will defiantly stall againGenuine Expedia guest review
"Nice stay and convenient location"
Was a nice hotel, seemed relatively new and clean. Room was quiet (except for highway noise, but was not bad). Employees were nice and they had a nice continental breakfast set up. I did not use the pool or spa, but it looked nice also.Genuine Expedia guest review
This hotel was nice and clean. The hotel staff were professional and helpful. The pool was a little on the chili side however the spa was just right. Breakfast was hot and all tasted good. I would come back again.Genuine Hotels.com guest review
"Pleasant stay in Wilsonville"
All in all, everything fit the bill. Quiet, clean room. Only a couple very minor cosmetic things that made me think "oh, they leave it like that?" A knob missing on the closet door and the ring that goes around the shower spigot needed recaulking. Being that I work construction, I'm more in tune with those things.Genuine Hotels.com guest review
"Great hotel and staff"
Excellent hotel and staff. Made my visit totally worth and kept me happy and smiling throughout. I took their 1 King suite and the room was great.Genuine Hotels.com guest review
Had a great stay!Genuine Hotels.com guest review
Originally wanting to stay in Newberg, but rooms there were booked. This was close enough (25 minute drive) and was in a location that provided services we needed and central as we headed into Portland for the day. Breakfast was very filling and more than we had expected. Pool and Hot tub was enjoyable after day in the city.Genuine Hotels.com guest review
"Not the room we reserved"
We used Expedia to reserve an executive suite with one king bed, non refundable. When we arrived, the man at the desk started to tell us what an amazing deal we got with Expedia. A better rate than he's ever seen. When he gave us the keys, he said it was a king room. I asked to confirm that it was an executive suite, with a couch that our son could […] sleep on. He said that no, it wasn't, and Expedia just said king room. He then found us a double queen, which was fine, but acted like he was doing us a favor, when in fact, we still weren't getting what we paid for. In any case, the room was fine, clean, comfy, and quiet. Breakfast was good. The pool was small but fun for my son. Read moreGenuine Expedia guest review
"Room not as described"
Expedia had shown I had reserved an Executive Suite, King Size Room. When I arrived, they showed me that Expedia had only reserved a standard King Size Room, which was smack next to the elevator and very small. I returned to the lobby showed them my paperwork from Expedia, but they could not change the reservation to the Suite as that is not what Expedia […] had reserved for me. In addition, there was not a Suite available; they did move me to a bit larger room with two queen beds, but still not what I was supposed to get. Disappointed. Read moreGenuine Expedia guest review
"I stay here often"
Nice place -- was initially a Phoenix Inn. I stay here often.Genuine Hotels.com guest review
"Enjoyed our stay"
Really enjoyed our stay. Very clean, friendly and comfortable. Nice job on the breakfast.Genuine Hotels.com guest review
We don't know if it is a co-incidence that these events occurred because of booking thru Expedia but the following occurred: 1) Our room was right next to the ice machine & the cleaners room. So it was noisy and we had to use the fan as white noise to cut the sound of the ice machine. We asked for a room change but the receptionist said since we booked […] with Expedia unfortunately he can't do anything (although there were rooms available) 2) Our room was not cleaned properly. Bathroom garbage not emptied, no bath math, no clean cups, coffee cups not cleaned out, ice container not emptied...melted water left. 3) Could not collect Best Western points because of booking with Expedia. Good hot breakfast although it said it was continental breakfast included with the price. Read moreGenuine Expedia guest review
"Convenient to Portland"
Close to freeway I was travelling on. Felt safe as a woman travelling on her own. Close to Portland were I had to be early in the morning.Genuine Expedia guest review
"Expected more from best western"
Most best western I've stayed were well worth the money. The AC unit wasn't woring well so didn't get good sleep. Next morning the staff at checkout was very rude and non accommodating. Was referred to the holiday inn but elected this due to Queen over full beds. Not a good choiceGenuine Expedia guest review
"Great staff, poor breakfast."
The breakfast was not edible. Front desk young lady was beautiful...very friendly...Kim or Kristin (?).Genuine Expedia guest review
"Wonderful service from employees"
We needed directions and had a time limit and the woman at the desk was MOST helpful. In the restaurant the service was timely as were again had a deadline to meet. The man who checked us in found us a comfortable room on the first floor as requested and we had a lovely view of the fountain and courtyard.Genuine Hotels.com guest review
"Clean, quiet, comfortable"
I've stayed at this motel every year for four years. The staff is very helpful. The rooms are clean and comfortable. The beds are great.Genuine Expedia guest review
We enjoyed our stay ,so close to shopping & restaurants .Genuine Hotels.com guest review
"good travel access"
close to dinning and very walkable distances.Genuine Hotels.com guest review
"Best customer service ever!"
The hotel itself was your typical Best Western- not exactly fancy but still very comfortable & clean, but this review is really about the customer service- the woman at the front desk was amazing! My fiancé and I & sister and her husband arrived at the hotel by noon when check in wasn't until 3. They figured it out so we could check into 2 rooms early […] and they even made them on the same floor! This saved us from being stranded until 3 with no place to get ready for our wedding at 3:30. This Best Western in particular has a fabulous staff!! Read moreGenuine Hotels.com guest review
"Terrible customer service"
We booked this hotel on Hotels.com choosing the room we did because it had a roll away bed provided. Once at the hotel, the hotel receptionist informed us that the hotel did not provide extra beds. We explained that the website said otherwise and he said it did not matter and he could do nothing about it. He then offered us a crib for our 6 year old. […] We requested another room with two beds and he rudely informed us that we booked on "expedia" and could not change rooms. When we explained that we did not use that website he said "i will not argue with you." and began laughing rudely. At this point, who appeared to be the manager came over but did nothing to remedy the misunderstanding or the horrible way we were being treated. We went to our room and found hair on the bed and the next time we passed the front desk the employee was having the same argument with another customer who needed a roll away bed for her son. Again he was exhibiting terrible customer service skills and offering no solution to a lack of bed for the child even though one was said to be provided. After our experience we will not be staying again and we were extremely disappointed in the rudeness and inappropriate behavior of the front desk employee. Read moreGenuine Hotels.com guest review
The hotel is very convenient to access from I-5 and within walking distance to many restaurants and shops.Genuine Hotels.com guest review
Very nice and close to 2 micro breweriesGenuine Hotels.com guest review
Need sign in front--WENT BY 3 TIMES !!!Genuine Hotels.com guest review
This hotel was fine as an overall rating- the parking was not so great and we had to park next door at an office building. The hotel wasn't overly clean in the lobby, stairwells, and other common areas but the room itself was actually very clean- the air conditioner was on soooo high when we entered the room we actually had to turn on heat in July to […] take the freeze off. Breakfast options were great other than the coffee, the brand they use is really not good. Very close proximity to freeway- quick access to get started on second half of our trip- The service was really good- staff was pleasant and friendly. Overall I would rate it a 7 out of 10 Read moreGenuine Hotels.com guest review
We were attending a function in Wilsonville so this hotel was chosen for it's convenient location. We were pleasantly surprised by our nice room with a comfortable sofa. There was a very comfortable bed and the linens were lovely but I would have preferred a less firm pillow. All six of them were the same. The breakfast was good and I suppose most places […] now serve on paper plates with plastic utensils. Having just stayed at a hotel with real plats and flat wear it was a bit of a disappointment. Food was still good and everything was clean and well cared for. Our only complaint about this hotel was no signage on the roadway so we drove a long way past. We only accidentally found it when we backtracked. A sign. Really, how difficult is that to put up? Read moreGenuine Expedia guest review
"Not good and air conditioner broke"
Not great I wouldn't expect much. Bad customer serviceGenuine Expedia guest review
Hotel Management was very pleasant and tried to make it like home for us, we were in Wilsonville for medical needs.Genuine Expedia guest review
"Great location, close to plenty of shopping/food."
Comfortable and quiet. Convenient to freeway interchange, but no traffic noise.Genuine Expedia guest review
"Great Friendly Place to Stay!"
This was a last minute trip and we loved the hotel! Everything was great :)Genuine Hotels.com guest review
"Nice room, very good breakfast."
Bettter than the standard continental breakfast; included waffles, eggs, sausages, salsa, good yogurt.Genuine Expedia guest review
The place was great. I was there on business and it was a perfect location and the rooms were nice, big and clean!Genuine Hotels.com guest review
I checked in late and the front desk staff was still very pleasant. The room was very clean and gave me different options of pillows to choose from, soft to harder. The breakfast offered in the morning was good too although the bacon was super thin, but still tasty.Genuine Expedia guest review
"Good place to stay."
Clean and good breakfast. No complains at all.Genuine Hotels.com guest review
"Clean, comfortable room and great breakfast"
We have stayed here before and I think it was even better this time. It looks to have been updated with carpet and furnishings. Flat screen TV in the room and plenty of room for 4 of us.Genuine Expedia guest review
The room was very comfortable. The only thing I would change is move the bed away from the bathroomGenuine Expedia guest review
"Close to my conference in Wilsonville"
Pro - nice clean comfortable room with standard amenities. Con - highway noise from I-5. All else OK.Genuine Expedia guest review
"Nice stay, impressive breakfast"
The room was comfortable and clean. The breakfast was the best "included" breakfast that I've had. Scrambled eggs, bacon, biscuits, gravy, waffles...Genuine Hotels.com guest review
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