"good travel access"
close to dinning and very walkable distances.Genuine Hotels.com guest review
"Best customer service ever!"
The hotel itself was your typical Best Western- not exactly fancy but still very comfortable & clean, but this review is really about the customer service- the woman at the front desk was amazing! My fiancé and I & sister and her husband arrived at the hotel by noon when check in wasn't until 3. They figured it out so we could check into 2 rooms early […] and they even made them on the same floor! This saved us from being stranded until 3 with no place to get ready for our wedding at 3:30. This Best Western in particular has a fabulous staff!! Read moreGenuine Hotels.com guest review
"Terrible customer service"
We booked this hotel on Hotels.com choosing the room we did because it had a roll away bed provided. Once at the hotel, the hotel receptionist informed us that the hotel did not provide extra beds. We explained that the website said otherwise and he said it did not matter and he could do nothing about it. He then offered us a crib for our 6 year old. […] We requested another room with two beds and he rudely informed us that we booked on "expedia" and could not change rooms. When we explained that we did not use that website he said "i will not argue with you." and began laughing rudely. At this point, who appeared to be the manager came over but did nothing to remedy the misunderstanding or the horrible way we were being treated. We went to our room and found hair on the bed and the next time we passed the front desk the employee was having the same argument with another customer who needed a roll away bed for her son. Again he was exhibiting terrible customer service skills and offering no solution to a lack of bed for the child even though one was said to be provided. After our experience we will not be staying again and we were extremely disappointed in the rudeness and inappropriate behavior of the front desk employee. Read moreGenuine Hotels.com guest review
The hotel is very convenient to access from I-5 and within walking distance to many restaurants and shops.Genuine Hotels.com guest review
Very nice and close to 2 micro breweriesGenuine Hotels.com guest review
Need sign in front--WENT BY 3 TIMES !!!Genuine Hotels.com guest review
This hotel was fine as an overall rating- the parking was not so great and we had to park next door at an office building. The hotel wasn't overly clean in the lobby, stairwells, and other common areas but the room itself was actually very clean- the air conditioner was on soooo high when we entered the room we actually had to turn on heat in July to […] take the freeze off. Breakfast options were great other than the coffee, the brand they use is really not good. Very close proximity to freeway- quick access to get started on second half of our trip- The service was really good- staff was pleasant and friendly. Overall I would rate it a 7 out of 10 Read moreGenuine Hotels.com guest review
"Great location, close to plenty of shopping/food."
Comfortable and quiet. Convenient to freeway interchange, but no traffic noise.Genuine Expedia guest review
"Great Friendly Place to Stay!"
This was a last minute trip and we loved the hotel! Everything was great :)Genuine Hotels.com guest review
"Nice room, very good breakfast."
Bettter than the standard continental breakfast; included waffles, eggs, sausages, salsa, good yogurt.Genuine Expedia guest review
The place was great. I was there on business and it was a perfect location and the rooms were nice, big and clean!Genuine Hotels.com guest review
I checked in late and the front desk staff was still very pleasant. The room was very clean and gave me different options of pillows to choose from, soft to harder. The breakfast offered in the morning was good too although the bacon was super thin, but still tasty.Genuine Expedia guest review
"Good place to stay."
Clean and good breakfast. No complains at all.Genuine Hotels.com guest review
"Clean, comfortable room and great breakfast"
We have stayed here before and I think it was even better this time. It looks to have been updated with carpet and furnishings. Flat screen TV in the room and plenty of room for 4 of us.Genuine Expedia guest review
The room was very comfortable. The only thing I would change is move the bed away from the bathroomGenuine Expedia guest review
"Close to my conference in Wilsonville"
Pro - nice clean comfortable room with standard amenities. Con - highway noise from I-5. All else OK.Genuine Expedia guest review
"Nice stay, impressive breakfast"
The room was comfortable and clean. The breakfast was the best "included" breakfast that I've had. Scrambled eggs, bacon, biscuits, gravy, waffles...Genuine Hotels.com guest review
"not too shabby"
easy check-in, good staff, nice room. better than I expected for the price. very clean. a little hard to find, but gps got me there.Genuine Expedia guest review
"Good bang for the buck"
The Hotel was clean, staff was friendly, room was nice. Bed was a little to soft but I would say better than most Hotels at this price. It was located close to Starbucks, Red Robin and many other stores. I would stay here again.Genuine Expedia guest review
"My room to smell like mold"
Our room stunk like my daughter swim bag. That room has a bad mold problem. At one point that room had water damage.Genuine Expedia guest review
Closed. Take off hotels.com website before others go thru what I did.Genuine Hotels.com guest review
"Saved me from the Snow and Ice"
Terrible weather in PDX . I was able to book here quickly and it saved me from having to face the terrible and dangerous drive home due to weather.Genuine Hotels.com guest review
"Nice quiet hotel."
We liked all the places to eat and stores around the area. When we took a short drive around, we saw pretty farm areas with lots of trees. It looked like a forest so close to town. Very pretty area.Genuine Expedia guest review
"Excellent location. Very friendly and breakfast g"
Our stay in Wilsonville was basically to visit with family. We left in the morning and returned in the evening. The room was excellent. We used the indoor pool once and they were gracious by allowing our grandchildren a chance to swim in the dead of winter.Genuine Expedia guest review
"Take Shape for Life Super Regional Trip"
It was great!! Thank You!!Genuine Hotels.com guest review
"Fantastic place, really quiet rooms."
This hotel in Wilsonville is right off the I-5 freeway, but you'd never know it with how quiet the rooms are. When there was a booking issue with my room, the friendly staff upgraded me to a better suite and called just to let me know everything was good. I stayed in a spa tub room, and the spa was delightfully and humorously located across from the […] living room sofa. The room was spacious and comfortable, and the bed provided more pillows than I could have ever used. My only complaint about the whole thing was that the closet door was a little too big for the space it was in, and dragged on the carpet as a result. However, the bedroom provided a second closet area so this was a near non-issue. The breakfast is served in a nice dining area, and there's a pool, therapy pool, and decent smallish fitness room. I would absolutely stay here again if my travels took me to this area, in a heartbeat. Read moreGenuine Expedia guest review
New hotel. The refridgerator did not work.Genuine Hotels.com guest review
"Reasonably priced and close to restaurants."
This hotel has a very clean indoor and spa. The continental breakfast is better than most and includes scrambled eggs. The windows are insulated but ask for a room on the back side if you're sound sensitive as there is some highway noise. We'll stay here again.Genuine Hotels.com guest review
"Okay for a short stay"
Location is easy to find, right off I-5. Food and shopping within walking distance. Beds were as hard as the floor and I don't think they were really a queen. They felt more of a full size. When we checked out staff was nice and friendly, checking in was as though I was a nuisance to her. She couldn't be bothered to tell me where my room was nor how […] to get there. The next item is more of a general observation as I have encountered it in numerous hotels, but it is really annoying that to get from one side of the room to the other, you have this very narrow path that makes it difficult to enter or leave the room when there is more than one person staying. Read moreGenuine Hotels.com guest review
"Right off I-5"
Parking is limited and the lot is small. If you are towing anything, you won't be able to turn around. The hotel itself is pretty nice with no surprizes. The cleaning staff did a thorough job, which is a big plus for me. And there are no funky smells or bugs. In fact, it's one of the better Best Westerns I've stayed at as far as being comfortable and […] quiet. Read moreGenuine Expedia guest review
"Nice hotel close to freeway"
I just needed a place to crash on a long trip. The location is very convenient. The room was clean and nicer than expected.Genuine Expedia guest review
I stayed there two nights. The place was quiet, and neatly kept. Overall, the place is a bit rundown though.Genuine Expedia guest review
"Great Staff, Sufficient Room"
The staff at this hotel was great. The lady at the front desk was friendly and helpful. Rooms were average but clean. No information about local eating places. Quiet even though next to the freeway. We stayed only 1 night.Genuine Expedia guest review
"nice hotel for road trip"
easy to find off freeway; good places to eat close by, convenience store close byGenuine Expedia guest review
"Exactly as anticipated"
This hotel was exactly what I needed and expected.... A quick and convenient place right off the highway to crash after a long day of travel. Rooms were quiet and clean. Front desk staff helpful and reactive. Continental breakfast was "fine"... Nothing special.Genuine Hotels.com guest review
"Good road trip pit-stop"
I stayed here with my two daughters and it was a nice place to stay on our road trip. We drive back and forth from Oakland to Spokane often. The room was clean and comfortable. My girls enjoyed swimming in the pool. It's fairly close to a small shopping center with all your necessities...Starbucks, Walgreens, Albertsons, and a great pizza place I found […] called Perfect Pizza that had gluten free crust and was rather tasty. I have this hotel in my GPS now for the next time we drive thru. Read moreGenuine Expedia guest review
"Like and Dislike"
Everything was good before moving into the room. Staff was excellent, breakfast was very good; room was dirty. Cookie crumbs on the bedside dresser and floor. Bathroom was clean. Hallways were not clean.Genuine Hotels.com guest review
"Very Nice City"
Very comfortable. King size bed was a little tall for me - I'm 5'3" tall. Complimentary breakfast OK - wish they left cheese out of omeletes and perhaps offered on the side. Really like the city.Genuine Hotels.com guest review
It was quite comfortable and had the handicap items I needed. The maintenance problem was the closet door that wouldn't open without much effort. It needed lubricated on the top slide. We also had to 'fix' the toilet ring because it was very loose - the housekeepers should have addressed that issue and either turned the wing nuts to tighten it or ask […] maintenance to do so. I admit we didn't call with these complaints but they still need to be addressed. Read moreGenuine Hotels.com guest review
"easy comute to portland"
rooms were great, staff was friendly and helpful. breakfast was good, but staff got behind keeping up the food quantity. Loved the location. Wilsonville is a great little community.Genuine Hotels.com guest review
"Overall still a 3, imo"
The price went up and is now at the very top end of the value I would assign to this one. Should be mid $60's, imo.Genuine Hotels.com guest review
"Great place to stay!"
I was not disappointed at all. The staff was wonderful and pleasant, we were greeted as soon as we came through the door. The room was spacious and updated with beautiful bedding and granite counter tops. we had a king size bed and a queen with a half wall divider between the two. Nice flat screen tv that could be seen from both beds. we couldn't hear […] a sound from the occupied rooms next to ours. The complimentary breakfast was good with a lot to choose from. I would stay here again. Read moreGenuine Expedia guest review
"Clean hotel. Breakfast not all that"
Nice & clean hotel, only thing I didn't like was breakfast. It wasn't all that great.Genuine Expedia guest review
"A Great Place For Families and Wine Tasting Fans"
Our family of four (two teenagers!) stayed in a room that had a king sized bed and a double bed. There was a half wall between; it doesn't seem like much, but it was nice to have that half wall. Here's why I particularly liked this room and this hotel. 1. Newer remodel to the premises. It was always nicer in its former life as a Hawthorn Inn & Suites, […] but Best Western has really chosen some warm, rich color schemes. Upgrades are well done. Digital television is a decent size. The sink/counter is OUTSIDE the bathroom (yea!), so someone can shower while someone else is getting ready outside the bathroom. Comfortable beds. 2. Indoor pool and spa. 3. Friendly support staff, from reception to housekeeping. 4. Continental breakfast: Eggs, waffles, country biscuits and gravy, assorted pastries. 5. Proximity to wine tasting in Newberg & Dundee. We didn't do that this weekend, but we have in the past and you'll enjoy the fact that you can stay on the I-5 corridor near food choices and be a short drive away from wine tasting bliss. 6. Two great restaurants within easy walking distance. The Ram is 1/4 mile away, and right across the street is a little tavern that serves great pizza. It doesn't look like much from the outside, but the food is great. 7. Quiet, even though it's right off of I-5. Plenty of parking. Cons: 1. The main light switch is in a strange place. It's inside the closet as you walk in. No more cons. That's it! Read moreGenuine Expedia guest review
"They go the extra mile to make this the best motel"
Always clean comfortable and a fantastic breakfast to boot! The staff is always ready to go the extra mile to accommodate their guest. Close to Portland and Bullwinkles Family Fun center makes this my favorite motel! I have stayed many times, Tammy at the front desk is fantastic. Couldn't ask for a better place to stay!Genuine Hotels.com guest review
"room was great"
the room was great! tried to get pop from the vending machine on the 4th floor and the machine took my money....then had to go the front desk and get my money back. tried the vending machines in the lobby and same thing. the breakfast In the morning was good. I would.stayagain!Genuine Hotels.com guest review
Our bed was broken. They upgraded us to a new room. It was a non smoking room that had been smoked in and the remote to the TV was in a 'disinfected' box to show it was cleaned and had chewing gum stuck to it.Genuine Hotels.com guest review
"great for business travel"
the staff is quite friendly, and the rooms are clean and in good condition. The breakfast however is abysmal. I couldn't eat it.Genuine Expedia guest review
"Clean & safe"
The staff were all helpful & friendly, the room was large & clean. My only complaint is that the light in the bathroom is connected to the fan which is LOUD. it really dates the hotel. Otherwise a good place with good rates.Genuine Hotels.com guest review
"Overall good hotel."
Staff very friendly and helpful. Better housekeeping needed fro our room. Long hairs in the bathtub and lint on the floors. Had to wait on breakfast as sausage, bacon and eggs were gone. As a result the breakfast food was hot good. Had to use a napkin to absorb all the grease on the sausage. I would rate the breakfast as ok, have had better variety […] at other hotels. What was available was good. Read moreGenuine Expedia guest review
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