"Taste of French Quarter"
Overall was nice, had trouble with key not working. Was upgraded to a room with a shared balcony. This was great during the day, but with the LOUD dance bar across the street, don't plan on getting any sleep before 3:00 AM. But what do you expect staying on Bourbon Street?Genuine Hotels.com guest review
I loved being on Bourbon St. Since I was there in August, it was nice to be able to come right back to my hotel and cool off. Then venture out again. My carpet was stained, but otherwise my room was very clean. When my remote did not work, they exchanged it promptly. I was alone, so being close to my hotel while enjoying the sights, made me feel very […] comfortable. Read moreGenuine Hotels.com guest review
great hotel and the rate but I didn't like the hidden parking fee. That should have been stated before I booked the hotel. Other then that Great Stay I will come again and recommend other for the site and the hotelGenuine Hotels.com guest review
"close but no cigar"
The hotel was decent enough, but lacked the refinement of most Sheraton hotels. Large gap under the door allowed for all the drunken laughter in at 3-4 am. The hotel and its water smelled like that "big easy" French quarter smell, sewage and garbage. Beds were clean and comfy, and the pool refreshing. BEWARE!!!!! parking at this hotel is $$ bucks a […] night, so even though the room rate is cheap, they make up for it with parking. Read moreGenuine Hotels.com guest review
"Awesome stay right on Bourbon Street!"
Very clean,super friendly....loved spending time there!Genuine Expedia guest review
Room was clean but unfinished. Right in the heart of Bourbon Street.Genuine Hotels.com guest review
I loved the location! When I told the front desk clerk I wanted my room to face the court yard they gave us a free upgrade. The room was a bit small but I still loved it!Genuine Hotels.com guest review
"Comfortable and at the heart of the French Quarter"
We were worried about the noise at night but it was quiet, and we got good sleep.Genuine Expedia guest review
"old, dirty, not fir kids"
As my title reads, this place is strictly for partying which is what I was doing on Bourbon. I was fine with the place and location, but I'm also fine with all the drunks, noise, and nude women. Fair warning to those of you with families. Stay a few blocks away in the business district.Genuine Hotels.com guest review
"Birthday Trip to New Orleans"
Great experience! Hotel was right in the middle of all the action, but it was quiet and comfortable!! Beds were amazing after a long day of sight seeing and partying!!! I would highly recommend it.Genuine Expedia guest review
"Excellent location / great staff"
Location is the key! I visit New Orleans several times a year and you can not beat this location. The room was nice and comfortable and the courtyard pool area is beautiful, especially in the evening. Our room was not ready at the agreed upon time so we had about a 15 minute wait. The front desk was very apologetic and upgraded us to a balcony room […] upon check in for our short wait. Will definitely stay here again. Read moreGenuine Expedia guest review
Very clean with a great location and the staff where great.Genuine Hotels.com guest review
Great location if you really want to experience the French Quarter.Genuine Hotels.com guest review
"Location location location"
The location is everything. Prime spot for everything and in the center of the French quarter. Staff was very busy upon check in on a Friday afternoon. No one was rude but I'd rather have not waited 30 mins for my room after flying 7 hours. Room wasn't what I booked, definitely not a king size bed, probably a full, but we just wanted to go out on burbon […] so I didn't say anything. I also strangely noticed no one eating there at the hotel restaurant. Nice sized pool and beautiful scenery. On location booking for tours if that's your thing. The hotel should be promoting the central location in burbon street. You're smack in the middle of all bars if you stay here. Short walk to Jackson square, also. Awesome bday weekend trip. Read moreGenuine Hotels.com guest review
Great hotel! Rooms are clean, amenities are nice, great locationGenuine Expedia guest review
Everything about the hotel was top notch. I was concerned about potential noise due to the location on Bourbon Street but didn't hear a thing. Location was central to everything. Super comfy bed. Only disappointment was that hotels.com website indicated the hotel had self parking. But when we pulled into the garage we found out that all parking was […] valet - to the tune of $30 plus tax per night. Read moreGenuine Hotels.com guest review
Very helpful staff, great location, great pool.Genuine Hotels.com guest review
Was very close to all the must see sights, right on Burbon Street and a few blocks from Riverwalk and Decatur Street, as well as the Casino. Perfect Location. Hotel was clean and service was great. Very friendly Staff.Genuine Hotels.com guest review
"Good Hotel // BAD MANAGEMENT"
This property is in a great location, close to all the French Quarter has to offer and the room was very clean like most Sheraton properties. It was suppose to be a perfect birthday trip for me and my travel companion. However, a small issue arose and I had to reach out to management who insulted me and indirectly called me a liar, so i called the […] corp # from my room to share my experience. They requested the staff come to my room to discuss. The manager and another employee arrived. The employee appeared sincere and apologetic; however the manager was rude and continually rolled his eyes at me as he looked at me from head to toe. I ensured that the corp contact was on the phone when they arrived and explained what happend. I am awaiting a response from starwood's corporate offices regarding this incident. Read moreGenuine Hotels.com guest review
"location is everything"
Right on Bourbon Street but not right next to the girly shows. This is a great location. Walk to everything. The desk and bar service was less than stellar. Curt and smirky on check-in. The woman working the bar really didn't want to be bothered. Walked in around 5pm to find staff leaning on the counter and bellboy and someone else in hotel uniform […] lounging around in lobby chairs. We felt like we were intruding. The concierge was great -- made dinner reservations for us and had lots of useful recommendations. The beds were super comfortable. Everything was super clean. The cleaning staff we met in the hallway were very friendly and helpful too. Some rowdies in the hallway after midnight but that's to be expected on Bourbon on a weekend night. Monday night was quiet. Horrible stench in the hall outside the stairwell but it didn't travel all the way down the hall to our room. I don't know about the rooms right by the elevator and stairwell. Read moreGenuine Hotels.com guest review
This is a great location to do anything in the French quarter on foot. The hotel staff was amazing. The bellman (arriving and departing) were superb. They fixed us up with off the beaten path restaurants and helped us with locations. The room had a balcony. It was a clean room, but small.Genuine Expedia guest review
"Awesome Hotel right on Bourbon St!!!!!"
EXCELLENT ALL AROUND!!!! Hotel staff from the bellboy to the parking attendant were AWESOME!!!!Genuine Expedia guest review
"Right there in the middle of where we wanted to be"
I am a regular visitor of Bourbon Street. I live in Baton Rouge. But I've always stayed in hotels a ways away within walking distance. Never again. I loved being able to walk out the door of the hotel and be right there. At the same time, it was surprisingly quiet and comfortable.Genuine Hotels.com guest review
The staff was wonderful and I really enjoyed your hotel.Genuine Hotels.com guest review
"Quaint hotel on Burbon Street."
Loved being able to walk right out onto Burbon Street. Our room was located on the quiet side. We got the best of both worlds.Genuine Expedia guest review
Loved this hotel! Immaculate! Friendly staff! Outstanding service! Valet parking very trustworthy! Loved being on upper floor in room on the courtyard side! Loved being able to walk out the door & right into the French Quarter!Genuine Hotels.com guest review
"Boubon street experience"
Overall the experence was better than ok since we were on Bourbon street. The AC left room just ok...even with the balcony doorlocked the whole time. Found a dirty tee shirt and boxers in closet when we arrived. Room doors close too loudly.Genuine Expedia guest review
"Nice and convenient"
Wnt with my 13 yer old son. Guet were respectful of himGenuine Expedia guest review
Hotel was nice and if you request a courtyard room, it's quiet! If you have children with you though be careful coming back to hotel after dark! Main entrance is on Bourbon St. and there can be some strange sights there after dark!Genuine Hotels.com guest review
Great location in the French Quarter. All the staff was helpful and friendly and the rooms were clean. The first 2 nights of our 4 night stay there was shouting and fighting in the hall very loudly in the middle of the night. I do not blame the hotel for this and the last 2 nights were peaceful. In the evening there was a security person at the door […] making sure only hotel guests were entering Read moreGenuine Expedia guest review
In the middle of everything on Bourbon street. The rooms were nice size although the bathroom was pretty small. Staff was great. Parking was a snap but was $30 a night. I would use this hotel again.Genuine Hotels.com guest review
"Nice hotel in the middle of Bourbon St. activities"
Everything was great with our stay. We had a balcony room with a great view of French Quarter Bourbon Street. I was impressed with the friendlyness of the Hotel Staff. They actually greated you by name as you walked thru the Loby. Many thing to do within easy walking distance of Hotel. We went gambling at a casino and enjoyed a riverboat cruise. My […] wife purchased local artworks and we ate alot of seafood. After two days of fun we had to leave. Checkout was as effortless as checkin. The Valet service and Bellmen were quick to take care of your car and luggage!! Many thanks to all for a wonderful two day getaway!! Read moreGenuine Expedia guest review
"In the heart of Bourbon St"
The staff was very accomadating and pleasant. From the people vallet parking, to the front desk personal, to te bellhop it was all pleasant. I got any questions answered in a nice professional manner and didn't feel as if I was bothering anyone. I felt very much at home away from homeGenuine Expedia guest review
We were there 4 nights and it was the perfect location. An easy walk to Jackson Square on one side and Harrah's on the other. We parked the car and never used it again on our stay. The only 2 things that could have been better were: 1) the shower/bath tub had almost no water pressure and 2) the hotel management would not allow us to use the Bourbon […] Street balconies even though no one was staying in the rooms. All desk and bellman employees were beyond friendly. Would definitely stay there again. Read moreGenuine Hotels.com guest review
"nice place right on bourbon street"
First trip to New Orleans. Good location. Friendly staff. Pool was nice. Rooms were clean and comfortable. Would liked to have access to the front balcony. Paid for a street view, but not much happening on the side street.Genuine Expedia guest review
Great room, comfortable beds. Located within walking distance of everythingGenuine Hotels.com guest review
i WOULD NEVER STAY AT THIS CHAIN AGAIN! I FELT LIED TO AND HAD NUMEROUS ISSUES!!! THIS WS FIRST VISIT IN THIS HOTEL CHAIN AND LAST! THE ONLY THING NICE WAS MOST OF STAFF WAS NICE AND HELPFUL ESPECIALLY THE BELL HOPS AND MAID STAFF. ALL OTHER STAFF WASN'T HELPFUL AT ALL!! MAINLY THE FRONT DESK. I FELT THAT SINCE I ARRIVED DURING ESSENCE FESTIVAL AND […] NOT BEING OF BLACK RACE I WASN'T TREATED THE SAME!!! Read moreGenuine Hotels.com guest review
"Great hotel right in the middle of everything!"
Had a wonderful stay at this hotel. Location was perfect...centrally located right on Bourbon street and really close to everything else. One of the most comfortable rooms I've ever stayed at!Genuine Expedia guest review
"In The Heart of The Action"
This is our second stay at this hotel. The first time we stayed here it was owned by another hotel chain, but nothing had changed other than the owners name. The staff was still friendly and accommodating. For the most part the hotel is clean and the rooms and common areas were well maintained. For the three nights I was there I did maintain vigilance […] on a bottle cap and corn chip under the desk in my room to see if each day the cleaning staff would get them. On my last full day there, they did get the corn chip, but not the bottle cap. Even with that said, I would and probably will stay there again because of the location, facilities and value for the price. The corn chip and cap were not show stoppers, now anything grosser might be a different story. Read moreGenuine Expedia guest review
"After cruise stay"
We stayed one night for the July 4th holiday after getting back from a cruise. Staff was friendly, hotel was clean, bed was comfy. Right on Bourbon St. where we wanted to be.Genuine Hotels.com guest review
"Great Hotel with amazing location"
It was awesome. The service was great and the staff too. If you're looking for the Bourbon Street Atmosphere and a central location - this is your hotel.Genuine Hotels.com guest review
"Great location on Bourbon Street"
This hotel is in a perfect location where all the action is on Bourbon Street. Bourbon street is party central 24/7. I enjoyed my stay at the hotel but there needs to be some updating to make it a 5 star stay. The white dust ruffle on the two beds were filthy and made my skin crawl. I don't understand why management would not change the dust ruffle […] as soon as they see the dirt. It was not a little dirt it was dirty all over. It can make a guest wonder what else is dirty and it becomes an uncomfortable feeling. However once in the bed it was very comfortable. The lighting in the room should be brighter the current lighting is very very dim. The carpet appeared to look dirty in spots but with the dim lighting you could not really tell because it was a dark carpet. If these changes are made then it would be as I said a 5 star stay. The food at the hotel was just okay for the dinner and breakfast I ate for the two days. With all the great restaurants in New Orleans you should never eat at the same place twice. Read moreGenuine Expedia guest review
Everyone was very helpful and pleasant. Would recommend this facility to anyone planning a stay in New Orleans.Genuine Hotels.com guest review
"Being on Bourbon Was Worth the Hassle"
I have stayed all over the quarter in the past, but this was the first time on Bourbon. While there was no disputing the noise, it was so much nicer to be right on Bourbon, centrally located. Would stay there again.Genuine Hotels.com guest review
"4 points by Sheraton French Quarter"
It was a very nice hotel, room was nice and clean. Bed was good and comfy and best of all, being right on bourbon st., it was very quite place to stay. I would recommend this hotel to friends and I will stay here again!Genuine Hotels.com guest review
Didn't spend much time in the hotel, just for sleeping/napping. It's right on Bourbon and was clean! That's all we really needed. The staff were very nice.Genuine Hotels.com guest review
"Best location deal"
The location of this hotel was perfect! We enjoyed the pool and the ability to get to our favorite places all within walking distance. This was our first stay here but it won't be the last.Genuine Hotels.com guest review
"Good hotel, friendly staff"
I would recommend this hotel. The location was ideal for our New Orleans stay. The staff was friendly and honest. My son left his play station vita on the counter and a staff member found it and returned it to us. The room was clean and the bed was comfy with plenty of pillows. The only complaint I have is that the A/C in our room was not working properly […] and did not get below 76. I rented 2 rooms and my sister in law's room had A/C that worked well. Over all it was a very nice hotel. I would stay there again. Read moreGenuine Expedia guest review
"Hotel on Bourbon Street"
Very nice hotel right on Bourbon Street. Within walking distance of everything in the French Market, walk to trolley to the Garden District, walk to Canal Street, great restaurants everywhere.Genuine Expedia guest review
"This place will lie to u"
Hallway was cooler than our entire SUITE for 2 days. Staff was awesome, but amenities was ridiculous, couldn't find quote VALET parking and when we did they were rude and ignorant. Also booked 2 beds for my wife and grandson, but we were told they upgraded us to a SUite that had no wet bar or ANY extras.Genuine Hotels.com guest review
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