I stayed this past weekend for the Scottish Irish Festival. I have to say I was a little disappointed. I could understand not allowing early check in due to being full but to have one person checking in guests at 3 was ridiculous. There easily was a line of 50 people some elderly with baggage, others with small children. In addition, the room while […] relatively clean was outdated and for an "Executive Suite" I expected more in the room. The only appeal of the room was a large jacuzzi tub which looked in need of some maintenance and upkeep. Overall I would suggest staying at some of the other hotels in the area as the rooms are more updated, better service, and cleaner. I for one will be booking at the Radisson before I would stay at the Casino Tower again Read moreGenuine Hotels.com guest review
"Umm...it was ok."
Almost $200.00 a night and the room was not fully equipped with all the amenities. The bolt lock was broke; we had to call 3 times for a fridge, microwave, and coffee maker. They did apologize and offer free breakfast and a movie. The stay was ok after the issues were resolved. Valet could be a little more attentive too. We had to walk the parking lot […] to look for someone to get our vehicle. Read moreGenuine Expedia guest review
"easy way to leave a house with no power"
Very nice. My room was nice, and the restaurants at the casino were good.Genuine Hotels.com guest review
I stayed at the radisson. IT WAS EXCELLENT!Genuine Hotels.com guest review
Had to stay here during recent ice storm due to power outages. Hotel staff was extremely friendly. Room was on the old side and could have used some renovating but not all together bad. Had a microwave and refrigerator and a jacuzzi tub so that was nice. Also a very spacious room. Bed a bit on the low and old side but was able to sleep just fine. As […] this is a casino hotel, there are not kid friendly places to eat here. There are no kids menus at the more affordable places to eat. I am not sure if there are at the more high end restaurants. Read moreGenuine Expedia guest review
"Bed is caved in"
Bed is caved in, out of shape, it should have replaced long ago. I can't have a good night sleep because of it. In addition, the room temperature and humidity is not regulated well, too hot and too dry.Genuine Expedia guest review
Tis hotel had pretty decent staff and the beds and sheets were quite nice. The lobby was a bit dated but my big disappointment was the wifi. They advertise free wifi but in reality if you try to use it during peak hours of 5 and 11 pm and again in the morning, I had no wifi to speak of. I got into a couple of websites and when I clicked a link to go […] somewhere within the website, I couldn't get in. They do not have nearly the bandwidth that they need to have. It really upsets me when hotels give wifi for free to attract customers and do not bother to increase the bandwidth to account for the much greater usage when it is free. So if, like me, you need wifi, do not stay here. I will not in the future. Read moreGenuine Expedia guest review
"Don't waste your money"
This was the worst hotel I've ever stayed in. First, the layout is very strange and confusing. Finding where to check in was a hassle, we had to ask 3 people and go up a flight of stairs. First impression of the room, there were no windows! It did not state this online when I booked it. I went back and looked at my confirmation emails and the website […] again, it does not say this anywhere. As someone who is claustrophobic, this is a very big deal. No windows aside, the room was not nice. The furniture was clearly dirty and soiled. Very, very outdated and needed some upgrading. There was no hairdryer, no bath soap and no hair conditioner provided either. The room is also NOT sound proof whatsoever. We could hear people in the hall all night long. Most of them weren't yelling or being loud, yet we could still hear them perfectly and was waking us up. The bed was very uncomfortable. I will never stay here again. Not even for free. Read moreGenuine Hotels.com guest review
"okay for ur price"
Toilet paper holder broken, water chlorinated = you should get free water at bar not pay 2.50 at shops, bathroom door was kicked in would not shut, entry door was bowed no breakfast menu for door you must call in at 6am to get delivery a hour later n u pay 19percnt gratuity and 2.00 surcharge at ordering and your waiter waits for a additional tip, oh […] lamp was broken bed has huge indent that me n hubby hated u sleep in center like ur laying in a bowl but paid reduced rate because we booked last minute walk in rate plan to stay some where with free brkfst or reduced rate to make up for lacking experience. Read moreGenuine Hotels.com guest review
"Old and outdated"
Well it took us an hour and a half to check in because they started a new policy that we were not aware of that u need a credit card for them to charge $15 dollars to for incidentals. They do not except cash for this. However in oir case they did except cash but the charge was 50 instead of 15. The girl who was helping us had no idea what she was doing […] and after a gentleman showed up to take over for her he had us taken care of in five min. And we had already been waiting for the other girl for an hour and a half. This hotel is old and outdated. We stayed two nights and the first night was ok but the next morning we had no hot water even agter waiting an hour. The coffee pot did not work at all. When we returned from the casino that night the mirror had fallen off the wall. Read moreGenuine Expedia guest review
"Very convenient and budget friendly"
It was a nice hotel at a budget friendly price. There were lots of dining options to meet each budget. No need to leave the resort if you don't want to. While staying at the hotel you have free access to the Casino. The Radisson is also connected to the resort so there are lots of options. Close to shopping.Genuine Hotels.com guest review
"poor quality rooms."
Rooms need to be updated. Tub has cracks and in disrepair. Lamp switches are broken. mattress old and room generally dirty.Genuine Expedia guest review
Staff was exceptional. We had a problem with the heater. The front desk called to make sure the problem was corrected.Genuine Expedia guest review
The casino and reception area are very nice and well kept Not so much the rooms my bed was clearly broken a seat in the room was full of stains hallways smelled like smokeGenuine Expedia guest review
"Ok hotel for a seminar"
The bathroom was clean enough but the bottom of the tub was peeling and there was mold in the tile grout if you looked up. The heating unit worked ok, but i could not get the room warm enough. Other than that , the bedsheets were clean and the bed was comfortable. I had to be there for a seminar otherwise I would not stay again unless I had to.Genuine Expedia guest review
"Very nice hotel. Had my company holiday party ther"
Nice room. Very clean. Wasn't happy with the bed at 1st until I realized it was a sleep number bed. Once I figured it out, I had a great night sleep. The staff was very polite & professional.Genuine Expedia guest review
"Cold air conditioning wouldn't shut, then we lost"
Cold air conditioning wouldn't shut, then we lost power in the roomGenuine Expedia guest review
"Nice Hotel, but nothing special"
This hotel was nice, but there wasn't really anything special about it. The room had a separate seating area from the bedroom, which was nice. When we asked for a room on a higher floor, they gave us a room on the 6th floor. They neglected to tell us that this room on the 6th floor did not have any windows.Genuine Expedia guest review
"Great customer services"
First of all, the check in clerk with the beautiful accent was amazing to speak with. Very cheerful and bright. I needed a maintenance issue tended to (burnt out light over vanity) and it was promptly attended to with a very polite engineer. Room was comfortable but couldn't get whirlpool to work (operator error?) Casino was like any other, no complaints, […] just not interested. Parking could be better. Read moreGenuine Hotels.com guest review
"Good Hotel no information from staff"
Large hotel with a lot of restaurants there should be a map to tell you where everything is.Genuine Expedia guest review
"nice hotel and clean"
hotel was nice valet was not as good as expected. no one to help with luggageGenuine Expedia guest review
Great place to book a last minute getaway, especially if you live nearby. Affordable and convenient, this resort offers all the amenities of an Atlantic city hotel, without the two hour drive. And it's a $9 cab ride to Morton's, Sullivan's, and many other five star restaurants. Can't wait to go again!Genuine Hotels.com guest review
"can you tell what is missing?"
bed was too soft, there were no tissues in the room and since we had to be out of our room by 11:00 a.m. you would think there would be a clock in the room. The room would have looked much better if they cleaned the carpets...they are stained very badlyGenuine Hotels.com guest review
Room was great but mold on bathroom ceiling was not great.Genuine Hotels.com guest review
We were attending a holiday party at the casino resort and thought it would be easier to stay overnight. It wasn't particularly inexpensive but thought with everything remodeled it would be nice. It really wasn't. The furniture is about as basic as you can purchase, a small refrigerator and small microwave precariously balanced on top of each other, […] no basic toiletries, just overall BLAH! This was in the Casino tower so I cannot speak about the adjoining Radisson. I would not stay there again. Read moreGenuine Expedia guest review
"Can I get a clean room?"
Called to confirm late arrival. Arrived 11:30pm, and had to check in next door at the Radisson counter (5 minute walk). Got keys, walked back to Casino Tower and arrived to our room which had an empty 6 pack of beer strewn around. Called for a new room. Waited 30 minutes, until the guy from the Radisson check-in counter arrived with our new location. […] Why did it take so long? He had to check 13 other rooms that we supposedly clean, but they were actually dirty when he personally inspected them. HOW IS THIS POSSIBLE? THIS IS NOT EVEN 3 STARS. Rooms have not been updated. They gave us complimentary breakfast using a ticket that was pre-printed "for our inconvenience", so obviously this happens often enough. Stay at the Radisson, or better yet, the Sheraton next time! We finally got to unpack in our room 1 hour after arriving, at 12:30am. No conditioner or other amenities in room, so bring your own. Read moreGenuine Hotels.com guest review
"Hotel is a dump"
When I signed in I had to sign something agreeing not to smoke in the room, but the room spelled horribly liked an old ashtray. There was no way to adjust the temperature. Big mistake.Genuine Hotels.com guest review
"Worst room condition ever experienced"
I travel a lot for work, and booked the room through Expedia since I like to use Expedia to organize my itineraries. I was placed in the Casino tower while my colleagues were placed in the other part of the hotel. My room was not properly cleaned. The bed was covered in hairs (clearly different peoples hairs) throughout the sheets and pillow cases. […] The tubs and sink has stains which rubbed off easily and made me feel that the room was simply not cleaned properly. The iron was outdated (from the 70s) and it was very difficult to iron my shirt. I did not feel comfortable in this room and I slept in my gym clothes (sweat pants, long sleeved shirt and socks), and placed a towel over my pillows to avoid any mysterious rashes from appearing on my face. I've stayed in 15 different hotels this year, and this was by far the worst in terms of cleanliness, which is more important to me than anything else. Read moreGenuine Expedia guest review
"Would not recommend"
Our room was transferred to another hotel without any notice. Door card did not work, waited for assistance over 20 minutes to check the card/door and finally went back down to the lobby. Staff not friendly or apologetic at all.Genuine Hotels.com guest review
somewhat difficult to find, otherwise o.k.Genuine Hotels.com guest review
The only problem was our reservation was booked at the tower hotel and we were placed in the radisson.Genuine Hotels.com guest review
"kinda of a disappointment"
The resort is nice but the rooms need attention. The sheets clean? I could not tell but they were heavily bleached. So I spent a miserable and itchy night. When my husband and I went to use jacuzzi we found it disabled. And it had body hair in it. NOT happy as it was advertised as a room with working jacuzzi and we were celebrating our anniversary. […] :( Read moreGenuine Hotels.com guest review
"i would rate it one star but ...."
I honestly do not believe my stay was reflective of the hotel but my overall experience was horrendous. I would rate it one star but the hotel service was the saving grace to make my stay bearable. They were very understanding when nothing seemed to go right. When I wanted to take a shower, there was no hot water. I waited 20 minute for the engineer […] to come but by that time the hot water came back. The thermostat was ridiculously loud and unresponsive. The room temperature was set at an unbearable 84 degrees. We tried to set it for 72 degrees but it would temperature would not drop. Being the troopers that we are, we tried to tough it out but at 3 am we gave up. We called downstairs and had to wait for engineer to come up again to take a look. I really hope that this was a one off case... Read moreGenuine Hotels.com guest review
Rooms very dated. A little mold on the grout in the bathroom. An opened bar if soap in the shower (was put back in the wrapper, so could be missed), for which the front desk was very apologetic.Genuine Hotels.com guest review
Stay at this hotel was disappointing overall. On Nov 7 a dog in 2224 barked off and on throughout the night. This was not a seeing eye dog. This was a small dog. This was intentional. IAAMS dog food was brought to feed the dog.I have stayed in many hotels and never had the experience of a dog in a hotel. Not a good stay.Genuine Expedia guest review
"Conference held there. Easy access from highway."
Spacious room with King bed, lounge chair/footstool, table with two chairs, desk & chair, refrigerator, microwave and flat screen TV. Bathroom with large tub. Self parking or valet parking. Casino was not an attraction to me. It is small and noisy.Genuine Expedia guest review
"Nice hotel near to king of Prussia mall"
Good experienceGenuine Expedia guest review
"Room with no window"
Very uncomfortable in a room with no window---only door to hall.Genuine Hotels.com guest review
"very nice rooom, very nice service"
great service, great room will come back again. good location, everything you need is inside the resortGenuine Expedia guest review
"Great Conference at a Grand Location !"
Staff was very accommodating, helped me navigate my way around getting me to all of the right rooms at the correct times for my Nursing Home Administrator's Continuing Education Conference developed by the CPERI Group! Thanks for everything! John Clancy, NHAGenuine Hotels.com guest review
"Not as good as expected!"
(1) No wash towels with each set of towels (2) Not enough coffee in room Hint . . . the hairdryer is in the closet :(Genuine Expedia guest review
"rating are true"
Check in was terrible , 3 desks and 1 employee = 30 minutes for check in. Musty room and the worst bed we ever slept on.Genuine Hotels.com guest review
"Wine & Food"
We visited the area for Wine and Food tasting exhibit. The room although spacious was outdated and the carpet had stains through out the room. The bath had pieces missing off the tub and some dirt in the corners. I had expected more from a Radisson. Also the elevator lobby areas were dirty and the carpets needed either a severe cleaning or replacement. […] THe stay was OK but the amenities need updating. Read moreGenuine Expedia guest review
"Not very good"
Room looks old and worn. Bed was good but the bathroom is dingy and even the spa tub looks old and not very inviting. Much too expensive for what is there. Should have stayed in the adjoining Radisson hotel instead.Genuine Expedia guest review
We were very pleased with hotel and its location. Only negative was housekeeping never returned to clean room after we told them to come later. Restaurants were very good and all other services fineGenuine Hotels.com guest review
Enjoyed my stay in the casino tower. Had a king executive room and really enjoyed all the space and separate seating areas. Be sure to ask for a casino passport even if you don't plan to gamble. It gets on the casino floor where you can enjoy the bar area for sports viewing or music.Genuine Hotels.com guest review
This hotel was not only horrible to stay at but the staff was unorganized and scary themselves. The carpet is dirty, sheets and comforter on bed had holes in it. Bath tub clogged up. Called the maintenance man twice before getting it looked at. The food is horrible and expensive. Oh and if you don't stay at the hotel you have to pay to go to the casino. […] That is nuts. DO NOT STAY HERE. Read moreGenuine Hotels.com guest review
"Valley Forge Casino Resort"
Everything was great. The room was very nice and accomodating for a handicapped individual. The staff was great and everyone was very friendly....Genuine Expedia guest review
"go somewhere else"
I have traveled to over 65 different countries and this place was the worst. It was unbelievably filthy. I would have left immediately if I hadn't been required by my employer to stay.Genuine Hotels.com guest review
"Was where I needed to be"
It was p[leasant and staff was friendly was at a conference at the Valley Forge conference centerGenuine Hotels.com guest review
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