"Wish I had gotten to STAY HERE!"
I booked a hotel through you to stay at Valley Forge Casino Resort - Casino Tower and unfortunately, I never got to stay there. I called the hotel on 9/19/2014 about early check in and I was indeed reserved to stay at THIS hotel. So when I called about checking in the day of I spoke with a woman named MiMi who was extremely rude. She then proceeded […] to tell me when I came to check in that I would not be staying in this hotel because they were overbooked and I booked through a 3rd party I would be staying at another hotel they have called the Radisson. Although the day prior I was all set for the Casino Tower hotel. I went to Radisson and they put me in a double bed room although I booked a king room. So once I toted all of my things to the room and realized the mistake I had to call down and let them know I requested a king room. I was told one was available so I went down to the lobby to switch keys. Only for them to tell me the room was NOT yet ready although they told me on the phone it was. So I had to wait another 30-45 minutes for them to get the room ready. Although the room was nice there were NO windows, the fridge was gone and it was on the first floor so it was EXTREMELY loud. This was a horrible experience and was time consuming. It took out time that I could have been relaxing or enjoying myself and I still didn't get to experience the hotel that I actually booked. Read moreGenuine Hotels.com guest review
"Great place to gamble and relax"
The hotel was very nice and spacious. I would highly recommend it to the people who want to go to a "members only" casino and then rest after all your money is spent!!!Genuine Hotels.com guest review
"Waste of money"
My tub was dirty and the Jets didn't work. Sheets had marks and stains on them. Nothing in our room really worked. The woman at check out was rude and didn't wanna hear it. I over paid for what I got. I wish I could get a refund because I paid a lot of money for this place and it was horribleGenuine Expedia guest review
"Nice place to visit for a overnight"
The staff was kind and courteous. The rooms were priced accordingly. The hotel does show its age and really needs an upgrade. I believe there was not a lot of investment into the hotel aside from the actual casino. Most likely because this was opened as the gambling laws were approved in PA, so if things did not pan out there was not a great deal of […] investment lost on upgrading the carpet, fresh coat of paint, noisy room AC units, and the big one for us was the large two person jacuzzi tub jets are disconnected in all rooms :-( . I will go again for an overnight just so I do not have to "drink and drive" :-) Read moreGenuine Hotels.com guest review
It was a terrible stay. I was promised a king and received 2 full-sized beds. The bathroom basin, toilet and ice bucket were disgustingly dirty. There was no microwave or refrigerator in the room. The front desk explained that they typically did not have these items for my side of the hotel. My side of the hotel! I was also told that the casino was […] not attached to my side of the hotel. What a sham. No-one explained any of this up front; however cleanliness should never have to be an up-front discussion, rather a prerequisite. I'll go to another casino. Read moreGenuine Hotels.com guest review
"Our favorite new get away place"
Our room price was so reasonable for a casino on a Friday night. The room was impressive. Loved having a separate living room area and bedroom separate both with tv's. And the bathtub??? Although we didn't get a chance to soak in the huge spa tub....I am planning my next trip and bringing the bubble bath! The ONLY negative thing I would say about anything […] there is the carpet could use replacing. Lots of stains throughout. But other than that from the friendliest staff you will ever meet to the fun casino and great DJ on Friday night....this place is great! Read moreGenuine Expedia guest review
If you're going to spend most of your time at the casino, the hotel is okay. It is nothing fancy and parts of it seem patched up. The bed and pillows were very uncomfortable. There was a large hot-tub in the bathroom but the floor was crackly and the jets didn't work.Genuine Expedia guest review
Dirty mattress, no toilet paper, and didn't have anything to put in coffee. Also the coffee pot didn't work. I wanted my money back. Check room before you unpack!!!Genuine Expedia guest review
"It was discussing smelled dirty no hair dryer"
It was awful they were supposed to bring a cot never did, refrigerator was removed and the area where it went was all stained up, no hair dryer etcGenuine Expedia guest review
"Nice place but a little worn as with most casinos"
Nice enough but would not want to stay there more than the one day we stayed there. No real problems just a little rough around the edges as with most casino hotels that are a little aged.Genuine Expedia guest review
"Great Stay. Didn't expect to walk to a Casino"
Check in was fast and courteous. Very well informed and helpful staff. Clean Room, Comfortable Bed, Fabulous Shower, Reasonable Price. Very pleasant overnite stay. Wish we could have stayed another nite. DEFINITELY will stay when in area again. HIGHLY Recommend!Genuine Expedia guest review
"Awful , disgusting in the halls, and yelling kids"
Ceral all over the hall way , kids screaming all hours and knocking on our door, chicken carcus laying on top the trash can next to the elevator. It was very unpleasant and there were tons of kidsGenuine Expedia guest review
"Awesome staff to a mediocre hotel"
First room smelled like smoke. The whole hotel is non-smoking. They switched our room. Hotel is older so it smells older, looks older. The staff is great though! Everyone was friendly. Food in the kitchen on first floor was amazing. Very very helpful.Genuine Hotels.com guest review
Desperately needs a remodel!!!! First room was dirty and smelled of mold - they did quickly accommodate a room change to a slightly better situation. Great location to casino and bars but rooms are very dated and not very clean .Genuine Hotels.com guest review
"Good alternative to A.C."
I was a little worried based on other reviews. The service was actually great, people were very nice. We wanted to stay at the radisson but couldn't get a room so we booked the casino tower. On check in they said they actually had to put us in the radisson and would upgrade us to one of the themed suites. We asked the girl to surprise us with the choice […] of theme, got up to see it was Timbuktu. The room was... interesting. But it was extremely hot, a.c. just not working. But we called and they moved us with no problem, even sent someone up with the keys. Got put in Venus room, which was also interesting but the air worked. Cleanliness was definitely a little off (handprints on the wall mirrors anyone?) On the way out got a peek inside a regular room and it looked very nice. Casino is small but nice. Not trashy at all. Was able to get fast service at the bar, and beers were $5-$6, standard for a casino. Ate at the Chinese part of the food court and it was actually really good. Overall i would definitely return but with a regular room, not a themed one. Read moreGenuine Expedia guest review
It's fine but didn't feel fresh... The whole place needs to be upgraded. The staff is great, but rooms are in need of new beds and linens. I give the place a solid C.Genuine Hotels.com guest review
Our room was great, we ordered room service and the food was excellent. The casino, not so great. Did not see anyone winning, and it was very crowded. Also, the bar had terrible choice of beers.Genuine Hotels.com guest review
Staying at this hotel was ok. It would have been better if jacuzzi was working that was in my room they should have fix it before renting out the room....Genuine Expedia guest review
BetterGenuine Hotels.com guest review
"Fit our need"
I got this room at the last minute for a wedding....and was happy to get it. We stayed on the fourth floor of the Towers. It was about a four minute walk (indoors) to get to the Raddison Grand Ballroom; not the most convenient but better than not getting a room at all. The room smelled musty when we walked in but after turning on the A/C for a while […] it was ok. The bathroom light was out and there weren't enough towels for three adults which I registered for online. I also requested a rollaway ($25 charge) which I was told when we checked in that it was in the room. It wasn't. Not really a big deal. We left for the wedding reception and I stopped at the front desk and mentioned the towels and bathroom light. When we came back later that night there was a stack of towels, more than we would ever need, and the light was fixed. No rollaway, but I hadn't mentioned that. It was just myself and two daughters so it was no big deal. The room was huge and had two very large windows, a big desk and leather chair with ottoman. Large TV. Internet access which our devices immediately found and connected without problem....but NOT secure so do be careful! The bathroom was clean and had a very large jacuzzi tub. The bed was comfortable. All in all, if you need a place to stay, we found it certainly acceptable and clean. The staff was very friendly and helpful. Read moreGenuine Expedia guest review
"Fun time, besides a minor maintenance issue!"
We had a great time at the Valley Forge Casino Resort! The only issue we had was part of our roof collapsing in and waking us at 5am! Hotel staff said they would compensate us in some way but we haven't heard anything since we left.Genuine Hotels.com guest review
Good value. Whirlpool tub didn't function. Hotel staff weren't well versed on events and goings on.Genuine Expedia guest review
"Right where I needed to be"
Room was clean, comfortable. However no one at front desk to check me out at 7:30 AM.Genuine Hotels.com guest review
"Horrible hotel! Dirty and disgusting"
Don't stay here! Absolutely disgusting!Genuine Hotels.com guest review
"Didn't Have My Room!"
The hotel overbooked so they sent me to the Hampton Inn down the road, very disappointing. However, they did refund my money and pay for the Hampton room. They also told me they had a shuttle for transportation back and forth....what they meant was they would call me a cab that I would have to pay for. Considering the whole point of the room was to […] be a part of friends wedding reception festivities that were taking place at the hotel and casino. Read moreGenuine Hotels.com guest review
"Lots of action"
greatGenuine Hotels.com guest review
"Decent for a one-night stay"
Overall it was fine, room was clean, bed was comfortable. The check-in process left a little to be desired. We had to haul our bags to the other Tower to check-in after we had hauled everthing to the main check-in and then back to the car to drive closer to where our room was. That part should be smoothed out for the weary traveler that just wants to […] check in and get to the room! Read moreGenuine Hotels.com guest review
older hotel, clean but could use some updating. hotel lobby smells a little stale from the smoke in the casino. it was just ok, nothing great but not bad either. beds were comfortable, air conditioning was very loud. bathroom was huge but there were stains in the bathtub, casino was ok but smokey. a quick walk over to the adjoining Raddison made us […] wish we stayed there instead. nice bright updated lobby, cute tavern style restaurant and bar over there too. The one really nice part was an Italian restaurant on the premises that was excellent. nice inside, very professional staff and really great food, we were very pleased with that. otherwise as I said it was just ok! Read moreGenuine Expedia guest review
Room was missing refrigerator and remote for tv. Staff seemed stressed with exception of front desk and bar staff However, front desk was not well marked. Good value during happy hour on second floor.Genuine Expedia guest review
"Convenient quality hotel and experience"
This is my second stay here. The rooms are nice, comfortable and quite. The casino is attached and they have great security so the kids cant get in. Other than the casino, there are plenty of things to do, ie. food, shows, pool, spa. I am planning to go next year when I travel to that area again.Genuine Expedia guest review
"Nice hotel close to shopping and the movies"
It was wonderful the casino made it better and there was a outdoor poolGenuine Expedia guest review
dirty room. they switched us to a new room and it was worse. we were simply told that they were busy the past few days. unacceptableGenuine Hotels.com guest review
"Attending software developer conference"
Limited number of employees to check you in, rooms nice and clean. Casino a little small compared to others near byGenuine Expedia guest review
"Not worth the money"
Hotel room was dirty and bedding was stained. Mold in bathroom. Noisy guests (slamming doors) made it difficult to sleep. WOULD NOT GO BACK.Genuine Hotels.com guest review
When traveling on business, I like staying in Casinos. Usually there are great late night food choices after a long day of meetings, the rooms are nice, and I like to play poker. In this case, the rooms were dated and cheaply built, the bed was uncomfortable, the late night food choices were limited, the staff was indifferent at best, and there is no […] poker room. I had an emergency meeting come up in Somers Point and asked if they could accommodate checking out a day early (trimming my two night trip to one). They were under no obligation to accommodate me, but the hotel was at very low occupancy. I did not keep them from renting a room to anyone. I told them I understood they didn't have to accommodate me but that I'd be coming through the area every eight weeks and that they were making a choice between never seeing me again or doing me a favor that cost them nothing but my one-night's rent when the hotel was at least half empty. They chose to never see me again. I recommend staying somewhere else :) Read moreGenuine Expedia guest review
Stayed here because of a conference but would not return. Although the room was large it was dated and worn. There was hair in my tub when I arrived, stains on he carpet and thread bare furniture.Genuine Expedia guest review
I had an awesome time. The room was nice and you can do a little variety of things. The staff were very friendly and personable. This is what a hotel should be. I will stay here again and again!Genuine Hotels.com guest review
dirty and entire building smells of musty old smoke kind of like staying in a dirty ash tray.Genuine Hotels.com guest review
Stayed at the hotel for a business trip. Rooms are very outdated and weren't very clean. Was plastic dirty silverware on the floor in my room. No hairdryer or shampoo - had to call and request it. Just an overall smell of stale smoke - probably due to casino below but ick. The only good thing is the beds are fabulously comfortable...Genuine Hotels.com guest review
Was not cheap and very disappointing for the price....the rooms were older and musty smell... Missing carpet by window area....hallways also had smell....Most surprising was that there were no Do not disturb signs for doors and around 10AM, housekeeping up and down hallway shouting "housekeeping" and knocking then opening up doors with folks still sleeping […] in rooms. Glad we had the lock on that prevented door from opening all the way. Read moreGenuine Hotels.com guest review
"Would go back"
Very nice,clean rooms,excellent staffGenuine Hotels.com guest review
Room is state of disrepair, nice big tub, but the jets don't work, was told it's just a soaking tub??. Recessed light hanging out of ceiling. kitchenette - false door on cabinet fell off and ripped a nice gash in both my wife's legs, but we got a free breakfast to make up for the pain and scars. Have stayed at better places for half the price. Floor […] lights in some of the elevators don't work. Food court expensive, for a few dollars more, great food in bars. It's a stretch to give the room 1 star for the price we paid. Read moreGenuine Expedia guest review
heat/ac was busted - rooms need some updating. Clean but plenty of other nicer. newer and better kept hotelsGenuine Hotels.com guest review
"Hotel was ok"
The rooms were outdated and in need of repair, large selection of alcohol and food. The parking lot was a distance to park and walk to the lobby. Overall it was ok, but not comparable to a travel hotel like Embassy or MarriotGenuine Expedia guest review
"great location but needs maintenance"
The guest services were nice enough but not very visible. The size of the room was very nice and the bed and chairs were comfortable. There were small stains on the carpet and walls along with some tiling mishaps that made the room less attractive than it could have been. The hotel entrance could have a better odor, too.Genuine Hotels.com guest review
"Great Service, Rooms are sub-par"
It's unusual, but the staff here was wonderful while the room was in serious need of renovation and a thorough cleaning. The ceiling in the bathroom was peeling off, and the bathroom floor had not been swept. The hair dryer didn't work but housekeeping brought a new one up right away. The casino is fun and nicely done, it's a shame the rooms aren't […] as up-to-date. Read moreGenuine Hotels.com guest review
"Very nice, parking not customer friendly"
Very nice hotel but be prepared for the walk from the parking lot to the hotel lobby.Genuine Hotels.com guest review
the room was clean but in poor condition, peeling fiberglass tub, bathroom door door damaged, bedskirt was stained and staff stocking the room varied supplies on a daily basis, no drinking cups one day, a bath mat absent one day appeared on the second day, bed very uncomfortableGenuine Expedia guest review
Everiting is clean ,nice hotel and cerviceGenuine Hotels.com guest review
"Replace carpeting ,replace air conditioning"
in the room was only one tiny shampoo, in the bathroom there is no trash canGenuine Expedia guest review
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