All hotels in Cleveland, Ohio, United States of America
1 room, 2 adults
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1901 Ford Dr, Cleveland, OH, 44106, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 368 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"Excellent place to stay when in Cleveland"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed at the Glidden House on a trip to Cleveland to see the Rock and Roll Museum. What a great place to enjoy a couple days. The House is on the Case Western campus and in walking distance of several Cleveland museums and gardens. The hotel was quite and the staff is very friendly and helpful as to directions, restaurant locations or other needs. The hotel services a hot/cold breakfast which is included. The rooms are average size with very nice furnishings. We really enjoyed our stay.
Genuine Hotels.com guest review
2 night romance trip Jun 22, 2015
John
US
5.0 / 5Outstanding
"What a find in Cleveland!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Marvelous experience at the Glidden House. Its location is ideal with a wide variety of restaurants, museums and activities within walking distance. The service was excellent and the amenities were 1st class. We've found our "go to" place in Cleveland and look forward to our next visit.
Genuine Hotels.com guest review
2 night romance trip Jun 21, 2015
James
US
4.0 / 5Excellent
"Primo location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Unbelievable location - walk to museums, botanical garden and Little Italy - will def revisit
Genuine Hotels.com guest review
2 night romance trip Jun 17, 2015
John
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
First time visiting and loved the setting, ambiance abd location. Will be back next time.
Genuine Hotels.com guest review
2 night romance trip Jun 10, 2015
Michael
US
5.0 / 5Outstanding
"Amazing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing, it really is as simple as that. A late booking for a trip to Cleveland and a pleasant break from corporate hotels. Stunningly beautiful, nice food next door, jazzy bar with live music 20 steps away. 15 minutes to downtown.
Genuine Hotels.com guest review
2 night business trip Jun 15, 2015
Edward
US
5.0 / 5Outstanding
"."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly staffs. Good location.
Genuine Hotels.com guest review
2 night family trip May 31, 2015
Yehe
US
5.0 / 5Outstanding
"Hidden Cleveland Gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful old mansion with updated guestrooms. Great location near university and museums.
Genuine Hotels.com guest review
1 night romance trip Mar 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Charming Inn for a most pleasant stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Lovely stay, exceptional service at front desk, bar and our breakfast attendant. Only items that hear mentioning is beds were a little too soft for my personal preference and parts of the public area starting to show early signs of wear and tear, specifically stained ceiling tiles which can be easily touched up or replaced.
Genuine Hotels.com guest review
1 night family trip May 5, 2015
Joanne
US
5.0 / 5Outstanding
"Looking Forward to Staying There Again"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed at the Glidden House during our visit to Cleveland's Botanical Garden and the Rock and Roll Hall of Fame. Glidden House is within walking distance of the Garden and a short drive to the RRHOF. During our stay at the Glidden House we found the bed to be comfortable and overall the room very nice. The breakfast was good, not a huge variety of choices but what was available was good. Our only complaint was when we arrived there was used soap in the shower and at the sink and garbage in the waste can. The rest of the room was cleaned but it looked like they forgot to finish the bathroom. They brought us fresh soap but I don't think they recleaned the bath. We will stay here again, overall it was a good experience
Genuine Hotels.com guest review
1 night romance trip Mar 31, 2015
Sandra
US
5.0 / 5Outstanding
"Nice House"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Glidden House was a great stay and within walking distance of 2 museums and the botanical garden. Went for a 3 day trip and it was very nice. Even though the wind picked up and the hotel lost power it made it a little more fun on our last night there.
Genuine Hotels.com guest review
2 night romance trip Apr 21, 2015
Alex
US
5.0 / 5Outstanding
"Glidden House"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel; immaculate throughout, delicious breakfast, hope to stay there again.
Genuine Hotels.com guest review
1 night romance trip Apr 22, 2015
Mary
US
5.0 / 5Outstanding
"Great visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was at the Glidden House for my daughter to have an overnight visit at Case Western. The location was perfect and the hotel was was excellent. I will stay at the Glidden House again.
Genuine Hotels.com guest review
2 night family trip Apr 9, 2015
A Traveler
US
4.0 / 5Excellent
"perfect place while visiting CWRU"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
A perfect place while visiting CWRU. Very Polite and courteous staff.
Genuine Hotels.com guest review
1 night business trip Apr 1, 2015
Sanjay
US
5.0 / 5Outstanding
"in the heart of Case Western Reserve"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
stayed here to tour Case Western Reserve. great hotel, great neighborhood breakfast was superb! staff friendly and very helpful- rooms comfortable. great decor-
Genuine Hotels.com guest review
1 night family trip Apr 2, 2015
Barbara
US
4.0 / 5Excellent
"Excellent location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Glidden House is billed as an historic bed and breakfast in the heart of Cleveland's University Circle. We chose it for its location but also to avoid the chain hotels everywhere else in Cleveland. The front of the inn is a century old house and is very attractive. Unfortunately the rooms that have been added for overnight guests could be in any Hilton or Ramada or whatever anywhere in the world. Nothing individual or interesting about the room at all. Nothing to indicate the hotel was "Historic" - no artwork, standard issue furniture etc etc. The bathroom was tiny and unventilated. Nice bedding although the bed was very noisy every time someone rolled over, and it also had a strange wood base that extended out beyond the mattress in a way that could hurt your legs getting out. Breakfast - buffet style - is in either the cosy dining room with painted ceiling and open (gas) fire or a nice garden room with windows all round. But the breakfast itself was no better than what I had last time I stayed at a Holiday Inn Express! I expected something a bit better than that at a true bed and breakfast, especially at nearly 200 a night! Staff were all delightful, although the bar tender might need to be told that there is a difference between responding to guests' questions and being friendly - and completely dominating the conversation and never stopping!
Genuine Expedia guest review
Other trip Mar 29, 2015
RaspberryBeret
US
5.0 / 5Outstanding
"lovely B&B"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
very nice B&B. Lovely breakfast buffet. Our only problem was hearing tv from next room. Then, When we tried to watch our tv, the sound was muffled(???) we turned it off.
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2015
Thomas
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was very comfortable and gracious. All the personnel was friendly and welcoming, and the breakfast was copious and good. The room was lovely, and the location was very convenient to the Cleveland Clinic, my actual destination. The hotel is located within walking distance of some very good Cleveland museums, and there is free parking. We will definitely try to stay at the Glidden House the next time I have to come to the Cleveland Clinic.
Genuine Hotels.com guest review
2 night business trip Mar 17, 2015
Perine
US
5.0 / 5Outstanding
"Good location for Cultural Activities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was pleased to be able to walk to the Art Museum from the Glidden House. Having breakfast in the dining room was very convenient.
Genuine Expedia guest review
Response by The Glidden House
Dear Traveler, We are sol pleased to hear that you enjoyed your stay. We look forward to your next visit! Sincerely, Laura Brdar Front Office Manager
Other trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Very comfortable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed a night for visiting the university in the winter. Very comfortable stay and appreciate the friendliness of the staff and cleanness of the room. We will definitely stay again when visit Cleveland.
Genuine Expedia guest review
Response by The Glidden House
Dear Makoto, We are happy to hear that you enjoyed your stay and plan to return! Best, Laura Brdar Front Office Manager
Other trip Mar 6, 2015
Makoto
US
5.0 / 5Outstanding
"Unexpected Jewel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Totally unexpected jewel. I would happily stay here anytime I was in Cleveland.
Genuine Hotels.com guest review
Response by The Glidden House
Dear Christopher, We look forward to your next visit! Sincerely, Laura Brdar Front Office Manager
1 night business trip Feb 26, 2015
Christopher
US
5.0 / 5Outstanding
"Highly Recommend the Glidden House"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Glidden House was a perfect place to stay. We will certainly go again. It is in walking distance from the museums and fine dining. Our room was lovely. Staff was pleasant and helpful. Perfect for a relaxing get-a-way weekend. It also was in walking distance to the Barking Spider Tavern which provided an enjoyable evening of acoustic music.
Genuine Hotels.com guest review
Response by The Glidden House
Thank you for comments regarding your recent stay. We are happy to hear that you enjoyed your weekend getaway at the Glidden House! Sincerely, Laura Brdar Front Office Manager
1 night romance trip Feb 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a comfortable stay. Staff was courteous and very helpful. Thank you!
Genuine Hotels.com guest review
Response by The Glidden House
Dear Traveler, We are so pleased to hear that our staff was able to make your stay a pleasant one. We hope to see you on your next visit to Cleveland! Sincerely, Laura Brdar Front Office Manager
2 night business trip Feb 17, 2015
A Traveler
US
5.0 / 5Outstanding
"A Little Gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Favorite place when visiting son at Case Western -- and the bartender was delightful. So convenient for museums, botanical garden, symphony as well as CWRU.
Genuine Hotels.com guest review
Response by The Glidden House
Dear Dorothy, We are thrilled to hear that the Glidden House is your favorite place to stay while visiting your son! We look forward to your next visit! Best, Laura Brdar
2 night family trip Jan 9, 2015
DOROTHY
US
3.0 / 5Good
"Nice But No Bargain"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
This is an old historic building tucked away off the beaten path, near the CU campus and across from the Botanic Gardens. So location is very good. The hotel is clean and decorated in the era that it built. Unfortunately the rooms are very small and little but a bed, TV and small desk to relax in. Nice but not much value when you consider the price range of this hotel
Genuine Hotels.com guest review
Response by The Glidden House
Dear Scott, We are happy to hear that you enjoyed the location of the Glidden House. We hope to see you again! Best, Laura Brdar
1 night business trip Feb 17, 2015
Scott
US
5.0 / 5Outstanding
"Cleanest hotel I've stayed in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Really enjoyed my stay. Everyone was very friendly and the room was very clean. Never had a problem finding a parking spot but delivery trucks in the am posed a problem if parked along the side blocking vehicles in for a short time. Close to everything.
Genuine Expedia guest review
Other trip Feb 17, 2015
Tim
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Bat tb need rechaulking and beverage area need new granite top
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The staff is amazing! The hotel is quiet, clean, HVAC is perfect. Great place, great nights stay!
Genuine Hotels.com guest review
2 night business trip Feb 9, 2015
Jim
US
4.0 / 5Excellent
"A Lovely Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The Glidden House is a lovely place with exceptional service. Suzanne, who works the front desk, was incredibly friendly and helpful -- both with directions to find the place and recommendations for places to eat. The one thing Glidden House lacks is a workout facility.
Genuine Hotels.com guest review
1 night business trip Feb 10, 2015
Marc
US
5.0 / 5Outstanding
"Good stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
nothing special to comment
Genuine Hotels.com guest review
Response by The Glidden House
Dear Crystal, We are thrilled to hear that you enjoyed your stay! We look forward to your next visit. Sincerely, Laura Brdar Front Office Manager
1 night business trip Feb 8, 2015
Crystal
US
4.0 / 5Excellent
"Great Hotel -- but some maintenance opportunities"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyed the Hotel, great setting....but a couple of issues: -- shower had a very weak stream, due to more than half the water still coming out of the lower faucet after pulling the tab to go from bath faucet to shower. Faulty washers / needs repair. -- room smoke alarm went off at 6:30 AM while I was in shower -- had to fumble half-dressed / wet to see that it was a false alarm/to shut alarm off -- front step of hotel was VERY SLIPPERY on a snowy day...
Genuine Hotels.com guest review
Response by The Glidden House
Dear Phil, Thank you for taking the time to post a review of your recent stay at the Glidden House. Thank you for bringing the maintenance issues to our attention. We hope that you choose to stay at the Glidden House on your next visit to Cleveland. Sincerely, Laura Brdar Front Office Manager
1 night business trip Feb 5, 2015
Phil
US
5.0 / 5Outstanding
"Always enjoyable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stay here frequently while visiting my daughter at college. It is always a welcome respite.
Genuine Expedia guest review
Response by The Glidden House
Dear mo, We are very pleased that you enjoyed your recent stay at the Glidden House. We look forward to your next visit! Sincerely, Laura Brdar Front Office Manager
Other trip Feb 5, 2015
m
US
5.0 / 5Outstanding
"Nice hotel on campus of case western"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to stay. Very clean. Nice, friendly staff.
Genuine Expedia guest review
Response by The Glidden House
Dear Josh, Thank you for taking the time to write a review. We look forward to your next visit! Sincerely, Laura Brdar Front Office Manager
Other trip Feb 4, 2015
josh
US
5.0 / 5Outstanding
"Very nice, cute, convenient."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here for an audition at the Cleveland Institute of Music. It was a very nice place to stay, good breakfast, very comfortable, quiet. Great price, too!
Genuine Expedia guest review
Response by The Glidden House
Thank you for your review. We are very pleased that you enjoyed your stay. We hope to see you the next time that you visit Cleveland! Sincerely, Laura Brdar Front Office Manager
Other trip Feb 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Snug in Glidden House during a snowy weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is my second visit to Glidden House. My twin sister invited me the first time (business), and I invited her the second time(weekend getaway). The House is impeccable, has old world charm, and the staff are top-notch! They are always cordial and willing to talk to us about the history of Glidden House and Cleveland. This is a stylish hotel (at an affordable price) with personality. The fireplaces add warmth and charm (during our snowy winter weekend), the music is 40s style, and books about Cleveland lie about for guests to read. The Sunday morning breakfast (buffet style) is fabulous--a variety of food from poached eggs and delicious breads to yogurt and fruit (plus more). The coffee is tasty, too. Severance Hall is two blocks away (where we enjoyed their world-class symphony Friday evening), there are many excellent restaurants in walking distance (classy, arty, and local ethnic), the art museum and botanical garden are a block away (where we walked to see the "Orchid Mania" show)--we just parked the car at the House and enjoyed ourselves all weekend snug and cozy during the snowstorm. I am coming back with my husband. I've told him all about Glidden House, and he wants to see it.
Genuine Hotels.com guest review
Response by The Glidden House
Dear Renate W., We are thrilled to hear that you enjoyed your recent stay at the Glidden House. We look forward to your next visit with your husband! Sincerely, Laura Brdar Front Office Manager
1 night family trip Jan 31, 2015
Renate W
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Only enough coffee packets in room for one person. Chargrd for room service I did not have and then had to wait for call to boss to know how to fix the bill. Not the high level of service and expertise as we are used to in this hotel.
Genuine Expedia guest review
Other trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Historic gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is a beautiful National Historic building, with attentive staff and large rooms. If you want a quiet, adult atmosphere this is a good choice. I needed a step stool for the bed due to medical reasons and the concierge found one right away. The breakfast was cozy, with hot food as well as cereal.
Genuine Hotels.com guest review
Response by The Glidden House
Dear Shelly, We are very pleased to hear that you enjoyed your stay. We hope to see you on your next visit to Cleveland. Sincerely, Laura Brdar Front Office Manager
1 night business trip Jan 22, 2015
Shelly
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Historic structure, comfortable rooms, friendly and professional staff, located adjacent to world-class museums and concert hall -- what could be better?
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
4.0 / 5Excellent
"lumpy mattress"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was nice and the staff friendly, but the mattress was lumpy and uncomfortable and the pillows left a lot to be desired. I had difficulty sleeping. The heater blows cold air for the first 30 seconds and hits you in the face. If not for the mattress and pillows and heater: I would have given a five star rating.
Genuine Hotels.com guest review
Response by The Glidden House
Thank you for the review of your recent stay at the Glidden House. I am sorry that you were not satisfied with mattress and pillows. We are upgrading our rooms in the next few months. We hope that you choose to return to the Glidden House on your next visit to Cleveland. Sincerely, Laura Brdar Front Office Manager
3 night romance trip Jan 12, 2015
A Traveler
US
4.0 / 5Excellent
"Beautiful property, could be truly elegant."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We love this location. We mostly love the hotel. It should be an even more elegant property. Mostly it is very clean but there are little details in the rooms that are overlooked like grime on the light switch plate or toothpaste splatters on the frame of the mirror, that make us wish the rooms were more pristine. Breakfast should be more enjoyable. Tiny but significant adjustments would make a big difference. For instance, oatmeal should be steaming hot not tepid. Since this was our experience two days in a row, it seems to be the norm. Breakfast room staff seem put out when guests ask for the coffee or hot water to be refilled. Self serve items should not run out during breakfast time. Guests should not have to ask more than once or wait for more than 15 minutes for hot water or have to ask more than once as we have on more than one occassion. Unfortunately the staff seem more focused on clearing the breakfast room in anticipation of the end of breakfast than keeping food/beverage filled for guests. We've experienced this several times over the years. We return because we love the neighborhood and the general atmostphere of the property. I just can't help but think that a bit more care would make this a truly luxurious property.
Genuine Hotels.com guest review
Response by The Glidden House
Thank you for your comments regarding your recent stay at the Glidden House. We appreciate your comments regarding our complimentary breakfast as we are always looking for ways to improve the guest experience. We hope that you give us another chance to impress you. Sincerely, Laura Brdar Front Office Manager
1 night romance trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Service, Great Facility, Great Character"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Every aspect of the Glidden House impressed me. While it had the essence of 1940s charm, it was still modern in its offerings and conveniences. Service was impeccable. Every employee with whom I interacted was accommodating and helpful. My room was not overly large, but very tasteful and comfortable. It had everything I needed. Price was very reasonable for what Glidden House has to offer. I hope I have the opportunity to stay at there again.
Genuine Hotels.com guest review
Response by The Glidden House
Dear James, Thank you so much for taking the time to write a review of your recent stay at the Glidden House. We hope to see you on your next visit to Cleveland! Sincerely, Laura Brdar Front Office Manager
2 night business trip Jan 7, 2015
James
US
3.0 / 5Good
"AC Unit Too Loud"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel generally has good taste of decoration. However, I booked a suite room hoping that the room had a roll-out sofa bed, but it didn't. So I switched to a regular room with double queen beds. The air-conditioning unit in the regular room emitted louder than normal noise.
Genuine Hotels.com guest review
Response by The Glidden House
Dear Traveler, I'm sorry to hear that the air conditioning unit was a bit loud. We appreciate your comments regarding this issue and will see that it is taken care of. We hope to see you on your next trip to Cleveland. Sincerely, Laura Brdar Front Office Manager
1 night trip with friends Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"My Comfort Zone"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Clean, well-appointed rooms, wonderful staff, and unbeatable location, especially if you have business (or student) in University Circle.
Genuine Hotels.com guest review
Response by The Glidden House
Dear Stella, We are thrilled to hear that you enjoyed your recent stay at the Glidden House. We look forward to your next visit! Sincerely, Laura Brdar Front Office Manager
1 night family trip Jan 2, 2015
Stella
US
5.0 / 5Outstanding
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I frequently stay at the Glidden House and never have a bad experience. The staff are friendly, the rooms are comfortable, and the location is wonderful. My daughter is a student at CIA and the Glidden House is a welcome respite when visiting
Genuine Expedia guest review
Response by The Glidden House
Dear m, Thank you for taking the time to write a review of your recent stay. We are pleased to hear that you enjoy staying with us while visiting CIA. We hope to see you again soon! Sincerely, Laura Brdar Front Office Manager
Other trip Jan 5, 2015
m
US
4.0 / 5Excellent
"Classically Comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Glidden House is within walking distance of the Cleveland Museum of Art and Botanical Gardens. It is a nice change from chain hotels. The Inn has old world charm with modern comforts.
Genuine Expedia guest review
Response by The Glidden House
Thank you for the review of your recent stay at the Glidden House. We hope to see you again soon! Sincerely, Laura Brdar Front Office Manager
Other trip Jan 4, 2015
A Traveler
US
4.0 / 5Excellent
"Perfect for everything in University Circle"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
New year s eve getaway. We were able to enjoy many of the attractions of the University Circle are and also get up to Nighttown for a great jazz show. 10 minutes back to the Glidden House for a nightcap and a comfortable brunch in the morning. One note. The concierge is very helpful and can definitely pull off some tricky situations. A most helpful gentleman!
Genuine Hotels.com guest review
Response by The Glidden House
Dear Charles, Thank you for your recent review. We are very happy to hear that you enjoyed your stay. We look forward to your next visit! Sincerely, Laura Brdar Front Office Manager
1 night romance trip Dec 31, 2014
charles
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely visit. Bed was very comfortable. Room was very clean. Breakfast was a treat. Hotel is beautiful.
Genuine Expedia guest review
Response by The Glidden House
Thank you for your comments. We hope to see you on your next visit to Cleveland! Sincerely, Laura Brdar Front Office Manager
Other trip Jan 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice experience with a perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We drove to restaurant and club destinations within minutes and walked to the Art Museum. The room was clean and comfortable and breakfast was really good; not just carbs and juice!
Genuine Expedia guest review
Response by The Glidden House
Dear Jane, Thank you for the review of your recent stay. We look forward to your next visit! Sincerely, Laura Brdar Front Office Manager
Other trip Jan 1, 2015
Jane
US
4.0 / 5Excellent
"underwhelmed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall, everything was good, but not great. The disappointing things were that the window did not have curtains that fully covered the window. It did have antique-style wooden blinds, but those let in a good bit of light come early morning. Not great for someone like me than needs darkness to sleep. The sheets/blankets were also thin and without a true comforter. You needed to perfectly control the thermostat otherwise you were too cold or too hot -we never found the happy medium during our stay-.
Genuine Hotels.com guest review
Response by The Glidden House
Dear Daniel, I am sorry to hear that you were not completely satisfied with your recent stay at the Glidden House. We are updated our rooms this March and the updates will include black out curtains. We hope that you give us another chance to impress you on your next trip to Cleveland. Sincerely, Laura Brdar Front Office Manager
1 night romance trip Dec 27, 2014
Daniel
US
2.0 / 5Fair
"not good"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Staff member was rude to a guest. The guest was a little girl about 11 and we were on the elevator. The staff member held the door close button to pass by the little girl. Also, the rooms could have been much cleaner. For the price paid, I would have expected an above average hotel. It seems like the quality has dropped since last year.
Genuine Expedia guest review
Other trip Dec 29, 2014
FDM
US
4.0 / 5Excellent
"Pedestrian haven in Cleveland."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Restaurants, coffee shops and bars close-by. Very walkable to museums and gardens too. Interesting historic small hotel. Nice people.
Genuine Hotels.com guest review
2 night family trip Dec 21, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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