"Lovely hotel, except for the rooms"
We've stayed at the Glidden House three times this past year. We used to stay downtown but have migrated to the Glidden House for its rates and free parking. The hotel is historic and stunningly beautiful, well maintained. It is located in a quiet, almost residential neighborhood. Also a plus. The breakfast buffet is fantastic, one of my husband's most […] favorite in all of "hoteldom". The staff are adequate but don't really go so far as friendly. That's okay. My only complaint is the cleanliness of the rooms. This past stay I would rate our room at "filthy". Some issue's found in the bathroom are too disgusting to even detail, as in brown matter found on the floor and tub side. The wood floor foyer had dried dribble spots everywhere. The marble countertop was nasty. Carpet is old. And the TV remote? Don't even go there... The room made my skin crawl - not a good feeling. Each stay here has been a similar situation. We have informed the front desk, the manager, filled out the comment card, and yet it hasn't changed. Why did we come back? In hopes it would be better. I want to love this hotel. But sadly we're done staying here. This past room was the worst yet. What is tragic is that the rooms are not very large and could be easily kept clean. (A simple wet-jet swiffer would keep the foyer "spotless"). If it wasn't for the dirty rooms this would be a five star hotel. Stay here for the amenities, just bring Lysol spray, Clorox wipes, and flip flops... Read moreGenuine Hotels.com guest review
If I could have given the Glidden house higher than a five, I would have. We were in University Circle for orientation weekend. My daughter was staying in the dorms just five minutes away. The staff was so helpful and friendly, the neighborhood is beautiful, and the bed comfy. I will be staying here again (many times over the next four years I thin […] k). Read moreGenuine Hotels.com guest review
The hotel was lovely and in a perfect location. We enjoyed being able to walk the beautiful surrounding area. Only a block from the Art Museum and Botanical Gardens. And a short walk to Little Italy where we enjoyed a fantastic dinner. If you are looking for a romantic weekend getaway I would highly recommend the Glidden House.Genuine Hotels.com guest review
"Lovely hotel, great location"
The hotel is in a beautiful mansion, preserved and decorated. Breakfast is great, all fresh and delicious. Staff is friendly, great location. Rooms are big enough, beds are comfortable. They take care of the environment and you have the choice of having your towels and linens change as often as you want or not as often to save water. I don't know how […] thy do it but hosts are quiet and you can actually enjoy a very peaceful time without loud voices and noise, which I can seldom find in other hotels Read moreGenuine Expedia guest review
"Great Location - Terrible Bed"
We booked a night here because it was across the street from the Cleveland Art Museum, a treasure. Hotel was overall OK but the bed was horrible and the pillows were like rocks. Would give them a second chance, though, because of the location, down the street from Little Italy and in the heart of the museum district.Genuine Hotels.com guest review
"Lovely get-away in the middle of the city"
Both of us enjoyed it very much and recommend it to others who want to stay in the city. Staff were very helpful; room was lovely; breakfast exceeded our expectations. We would return.Genuine Hotels.com guest review
"A real treat!"
A beautiful guest house in the most beautiful neighborhood of Cleveland. We spent one night, but would love to spend more!Genuine Hotels.com guest review
"Nice hotel near Botanical Garden, close to CWRU"
I had very pleasant expiriance. I liked coffee before six AM ready at the bar and elegantly served buffet style breakfast. Food was fresh and tasty, and fruit salad was outstanding.Genuine Expedia guest review
Very nice room, a little on the small side. Only real negative is no onsite dining. Breakfast buffet was good. Very quiet for city hotel. Not a place for people with children or for those who want a lot of amenities.Genuine Expedia guest review
"fine for a night or two"
we were in the original house. everything has been modernized which is a plus. however, in short i would say that the rom has too much furniture where the bathroom does not have enough. there is no where to put a bathroom bag . no counter space and only one hook on the back of the door. also, the shower has two shower heads and both are like a rain […] shower. also, we booked a king size bed and our room had only a queen. not sure why and since our flight arrived terribly late and it was midnight by the time we arrived at the hotel, we were just happy to get to sleep without asking questions. Read moreGenuine Expedia guest review
"beautiful facility with awesome access to fun"
My mom and I stayed at Glidden House for a mother's day overnight. We were totally impressed by the friendly staff, the grounds and the building which is gorgeous. The Cleveland Museum of Art is a couple hundred yards away and is stunning - feels like a major city museum. They are wrapping up a multimillion dollar addition that is fantastic and the […] collection is diverse and wonderful. We walked to Little Italy and had a great meal. Could have walked to Botanical Gardens as well but didn't. Hoping to go back and repeat the weekend next year! Read moreGenuine Hotels.com guest review
"Nice hotel close to Cleveland Clinic"
This was our first time here and we were so impressed. Definately coming back for a longer stay.Genuine Expedia guest review
Would stay here anytimeGenuine Hotels.com guest review
"great hotel for student, couple or business."
very nice, close to hospitals and all points downtown. Nestled in Case Western Univ. Clean, great buffet.Genuine Expedia guest review
"Made us feel like VIP!"
From the moment we walked in the door we were mesmerized by the beauty of the hotel, impressed by the professional, friendly staff and vowed to return again and again! The rooms were very clean, but they didn't feel like hotel rooms, they felt like a beautiful bedroom in a classy home. We lacked for nothing. The complementary breakfast was superb, the […] choices not run of the mill at all. Served on real plates with real dinnerware. Very elegant. The scenery from the breakfast room was pure nature. We went there to celebrate our 35th wedding anniversary and we were not disappointed. It was an experience I would recommend to anyone traveling to the area. Read moreGenuine Hotels.com guest review
"Just a little hiccup well solved"
I always stay at the Glidden House when in Cleveland. Although there are less pricy alternatives all over the place, I make staying here part of my treat whenever I visit. This time I was given a room (200) that when I checked the bathroom the toilet set had not been cleaned (it was in fact really disgusting) so I literally ran out of there and went […] to the front desk. I was given a new room, all clean and lovely in absolutely no time. It was just strange that someone did not check the cleanliness of the room before assigning it. Also, their AC system could be a little less noisy and everything would be perfect! I'll still stay at the Glidden every time I'm in Cleveland, but have them double check the room before my arrival... Read moreGenuine Hotels.com guest review
The Glideen House was a very comfortable and pleasant place to stay. When visiting Cleveland in the future, I will definitely stay again. The staff was helpful. Complimentary breakfast in the morning was amazing.Genuine Expedia guest review
"Beautiful yet quaint"
Beautiful historic bed and breakfast type lodging. Close to many area attractions.Very comfy and clean. The price I recieved with the discount I found through hotels.com was the deciding factor for me to stay at the Gliddne House. Otherwise I think it is a little too much - you are paying for the closeness to the area attractions.Genuine Hotels.com guest review
"nice place to stay in East Cleveland"
Everything is so nice, but the hotel parking space is very limited. If you want to go out after 5pm, you might lose your parking spot for that night...Genuine Hotels.com guest review
"Wonderful for visiting the museums in Cleveland"
The staff was friendly and helpful. The room was quiet and comfortable. The location was ideal. We were in Cleveland for a weekend getaway to see the museums and to shop and eat. It was a wonderful hotel and I would definitely stay there again. The only slightly uncomfortable thing was the temp of the room was a bit finicky. But that did not diminish […] our enjoyment of our stay. GREAT breakfast buffet! Read moreGenuine Expedia guest review
Very nice Boutique type Hotel. Easy access to good restaurant and MuseumsGenuine Expedia guest review
Perfect location for Case Western, Little Italy, and museums. Very helpful staff. We were exhausted when we arrived and were even able to check in an hour early. The only drawback is that the curtains in the room are purely decorative (i.e. side panels only) and the blinds did not block the (very) bright street lights, so we were unable to sleep soundly. […] A dark blanket or eye shades will be on our list if we go back. Read moreGenuine Expedia guest review
It was a nice place to stay. Perfect location to everything! Friendly staff. We will be staying here again in the future!!!Genuine Expedia guest review
"Great for a couple and family"
Totally satisfied with all services and will book again this coming August for two rooms.Genuine Expedia guest review
"Easy access to Cleveland Clinic"
Very quiet rooms that are decorated well. Friendly staff.Genuine Hotels.com guest review
"Overall good experience- would stay here again"
We splurged on a mansion suite, which, while it did have a separate seating area as well as table/chairs and small kitchen area, the entire room itself was much smaller than I had envisioned from the pictures on the hotel website. The bathroom was modern yet lacked simple necessities- there was only one small towel rack on the shower door. We had nowhere […] to hang our towels, even though there was the usual card stating to save resources and hang towels up if possible. The shower door was on the opposite side from the shower handle, so it was impossible not to be blasted with cold water as we turned on the shower each morning. Small inconveniences overall, but they were somewhat surprising given the room type we were in. Next time, i would just stay in a regular queen room. As for the rest of our stay, it was superb. The staff was courteous, professional, and always helpful. The hotel itself is in great condition and very well maintained. My husband and I looked forward to the complimentary breakfast every day- everything was delicious. I chose hands-down to eat at the Glidden House instead of my conference breafast every morning. I would definitely recommend this hotel to friends but with the caviat that the mansion suites might not be worth the extra money. Read moreGenuine Expedia guest review
The hotel is lovely, the staff is great, but the walls are a bit thin. I could clearly hear conversations of the people next door - but everything else was wonderful.Genuine Hotels.com guest review
very clean, very pleasant stock was wonderful the room is very clean. Wonderful experience will stay again. Spiders tavern next door with a wonderful are in a great experience to go to Great live entertainment every night.Genuine Hotels.com guest review
The room was clean and comfortable. I was pleased with the service, the peace and quite, and the location.Genuine Hotels.com guest review
Great place to stay. convenient area and the staff is great. I stayed in two different rooms and noticed the bathroom was clean overall but had one or two sketchy areas that were blatantly dirty... overall good experienceGenuine Hotels.com guest review
"Love Love Love"
We LOVE the Glidden House. We were already planning our next trip before we even left. Ed, the bartender, was GREAT!!! He was able to allow us to take a tour of the mansion viewing the org. rooms of the family that were unoccupied at the time. James was a great tour guide. So much knowledge and insight that man has :) Thank you. The breakfast was just […] okay. By the time we got downstairs at 9:30, the warm food was already cold, and some of the pastries were all near gone and never replaced with new or fresh. Overall, though, our stay was great! Read moreGenuine Expedia guest review
"Convenient to Cleveland's Cultural Attractions"
The Glidden House is within easy walking distance of Cleveland's art museum and symphony hall. The city's botanical gardens (partly enclosed) are also close by. Anyone in Cleveland to see these attractions would find this a convenient and comfortable place to stay.Genuine Hotels.com guest review
"lovely boutique hotel"
It was absolutely lovely and hassle free. Concierge was wonderfully helpful. Staff was courteous.Genuine Hotels.com guest review
"Very quaint home away from home"
I thoroughly enjoyed it! The breakfast was delicious, the parking free and it made a trip to Cleveland Clinic seem "not so bad".Genuine Hotels.com guest review
Historic. Close to university and museums. Free Internet. Fantastic breakfast.Genuine Expedia guest review
"Not your average typical chain in a great location"
Nice facility in a great location - different than run-of-the-mill chains. Room was clean, however the heating system needs some work. Heater is under a window which then makes it regulate based on the cold air coming in. It was so hot and dry the first night that we turned the heater off. Air was chilly but if you stayed under the covers it was OK. […] The next night we left the fan permanently on which helped to even out the heat a bit. Breakfast buffet was fine except for the very dry, unappetizing omelets. Location is great for hospital area, Case-Western University and several interesting museums. Would recommend for couples, business people, and families with older children. Read moreGenuine Expedia guest review
"Had everything I needed"
I was very happy. There were a couple of excellent restraunts within walking distance plus a nice coffee house next door.Genuine Hotels.com guest review
"I wish this hotel existed all over the country"
I never want to stay in any other hotel again. The glidden house is beautiful and unique. Everyone working when we stayed was kind and helpful.Genuine Hotels.com guest review
Nice room, very tasty room service, a paper at the door in the morning and free breakfast buffet made it a great stay!Genuine Expedia guest review
"great place. great east location."
liked it so much that I am going back next week.Genuine Hotels.com guest review
"Excellent boutique hotel"
Beautiful hotel. Great complimentary European breakfast. Friendly staff. Recommend checking out Little Italy for dinner.Genuine Expedia guest review
I was here with my sister. I had an aapointment with Cleveland Clinic. It was close to the hospital. Able to hav breakfast before my early morning appointment. breakfast was good. it was quiet and peaceful. the Christmas decor was beautiful.Genuine Expedia guest review
"Lovely place to stay"
The Glidden House comprises the original mansion built by one of the Glidden (paint) family; and a modern wing that's attached. It has a very comfortable feeling throughout, cozy, quiet, pleasant. We stayed there because of its proximity to the Cleveland Art Museum (a must-see) and it was perfectly located. One of the best things about the hotel was […] the presence throughout of original, good, interesting, contemporary art - not just the usual neutral hotel schlock. Refreshing. My only complaint was the heating system in the room - hard to find the middle ground between too hot and too cold. Otherwise, great! Read moreGenuine Hotels.com guest review
I have stayed in many five star hotels, and this was one of the best hotel I have experiencedGenuine Expedia guest review
The hotel was comfortable, clean, and in a very good location. Staff were friendly and the service was good.Genuine Hotels.com guest review
"Great Cleveland Getaway!"
My wife and I stayed two nights at the Glidden House and had a wonderful experience. We are both from Cleveland and we wanted to see and do some of the local museums and attractions that we never make time for. The property is clean, cozy and well kept and truly feels more like a boutique type B&B, but with plenty of privacy. The staff was friendly […] and helpful when we needed anything. Breakfast is included and was outstanding in quality and selection both mornings of our stay. We will be back! Read moreGenuine Hotels.com guest review
"Beautiful, but dated"
Beautiful space, but getting dated. Needed new carpeting in room and more attention to service for breakfast. Had loud jumpy music (servers choice?) cold baked eggs, cold bacon. Large millipede ran across breakfast room. They need to step it up.Genuine Expedia guest review
"Better than the chains for business"
This was a great choice for a business hotel, and all four people in our party (our partners were all doing business in Cleveland) thought it was a very nice change from the chains. The rooms were great, the hotel is beautiful, and the service (even a complimentary evening cocktail) was superb. My only tiny complaint was that the air conditioner rattled […] all night, so my sleep was not the best - this is a historic hotel, and I understand that sometimes these properties may have these types of issues. I did feel much better after the wonderful breakfast, though - very generous buffet with lots of options. Read moreGenuine Expedia guest review
"VERY UNIQUE SPECIAL PLACE"
CLEANLINESS IS AMAZING, QUALITY OF THE SERVICES AND WORKERS IS TOP NOTCH, LOCATION IS IDEAL FOR GETTING AROUND THE WHOLE CLEVELAND AREAGenuine Hotels.com guest review
Wonderful location and an incredibly charming inn.Genuine Expedia guest review
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