"Come for pleasure stay for comfort"
Our stay in Buckhead was excellent. The room was in a great location close to various restaurants and sights to see. I would recommend making a visit to the doubletree when you're in AtlantaGenuine Hotels.com guest review
"Dexter @ front desk is the only saving grace here"
Rooms were not cleaned at all one day. The next day bed was just re-made and towels replaced, nothing else was replaced (coffee cups, bath soap, pen, writing pad.)Genuine Hotels.com guest review
"The location was great"
Our room was nice but needed some repairs. The strip of tacks holding the carpet down going to the bathroom was visible. Our bathroom door and mirror was also dirty.Genuine Hotels.com guest review
it was relaxingGenuine Hotels.com guest review
"not what I expected"
Could have been better, but for that price, I understand nowGenuine Hotels.com guest review
"elevator TCI stay March"
nice three day stay. the only problem was the shower head leaked badly.Genuine Hotels.com guest review
Our stay was great and the cookies were awesomeGenuine Hotels.com guest review
I was just looking for a weekend getaway in the city. This hotel was just what I was looking for. It was clean and the staff was friendly. Also, I liked the fact that it was close to all the places I had intended to visit.Genuine Hotels.com guest review
The hotel was a great hotel, only thing I suggest is that if your traveling with children in the weekend to maybe think of staying somewhere else. We had a great stay with our children although we were only there one night, but the hotel was awesome!!!!Genuine Hotels.com guest review
This hotel is wonderful.. My husband and I took our two children down to Atlanta and couldn't have hoped for a better hotel, and we got a great deal by booking online with my mobile!! Thanks doubletree.. We will definitely stay with you again!!Genuine Hotels.com guest review
"best time of my life"
AwesomeGenuine Hotels.com guest review
Great stay. Clean rooms, friendly staff and great location as well.Genuine Hotels.com guest review
I took my boyfriend to see his family and had a great trip and the cookies was great treat.Genuine Hotels.com guest review
"Generally nice, but needs improvement."
The hotel is generally nice, but hallways and rooms are in need of updating. Bathroom was not cleaned well upon arrival and shower backed-up (service did repair shower drain upon request, but should have been noticed when cleaned). One day the room was not made-up, but housekeeper did arrive to make-up room on-request in the evening. Parking rates and […] location of garage should be made available at time of reservation and explained at check-in. Read moreGenuine Hotels.com guest review
Noisy, other guests yelling in the hallway until 2 in the morning. The hotel rented out space in the lobby for a party which probably led to the noise in the hallways. I would still stay here again for location and past experiences.Genuine Hotels.com guest review
"No smiles but okay hotel"
Great neighborhood. Adequate hotel. Staff doesn't seem very happy here. When you arrive at night, the car valet greets you with a grunt. When you ask how much valet it, he shrugs and points to the sign. Then he takes your keys and never acknowledges you. That's your first impression. Then the hotel check-in staff continue with the same zombiesque non-smile. […] Finally, I got a grin from the waitress in the morning. Sadly, though, she overcharged both of us because we ordered the continental buffet and not the full breakfast buffet. I would hope that someone who has worked in food service as long as she has would eventually develop the habit of looking what people order from the buffet and charging them accordingly. I wondered if it was sleight of hand to squeeze out thirty percent more margin from breakfast customers. Finally, when I left, the morning crew managed a smile with their morning greeting. It's amazing how these little things make a difference in a hotel stay. In my opinion, this is attributed to poor leadership. That's my guess. Read moreGenuine Hotels.com guest review
very goodGenuine Hotels.com guest review
The stay was very nice, just an issue with the housekeeping not coming back to double check once the "do not disturb" sign is removed to clean the room like they are supload to. We had to call down to get the room cleaned both days.Genuine Hotels.com guest review
"nice location and facility"
Didn't plan for cost of parking.Genuine Hotels.com guest review
"Great stay, Great price, easy travel."
We came for the Supercross Race at the Super Dome. Our check-in wasn't supposed to be until 3pm, but we called since we were going to be there about 12pm and asked if we could do early check-in. They were so nice and let us check in straight away so we could take our bags up and get ready for the race. Everyone was really nice, the room as awesome, […] it was a cheap price for the king bed on the 6th floor with a great view. We were given the code for complementary Wi-Fi as well. We will definitely choose this hotel for future trips to Atlanta in general. The parking was behind the building but it wasn't a bad walk to the actual hotel from there. Do the self parking if you can. It's free and only starts on level 3 of the parking garage. It was so close to the Marta at Buckhead too which made traveling really convenient. Since it's the financial district, everything was in really good condition. We definitely enjoyed our stay. Read moreGenuine Hotels.com guest review
"Nice hotel, super friendly staff!"
Love the chocolate chip cookie upon arrival! Staff is super nice, rooms comfy. Great place to stay when on business.Genuine Hotels.com guest review
I would stay againGenuine Hotels.com guest review
"Clean room, poor service"
the hotel is in Buckhead so the neighborhood is nice. The hotel had a group of cheerleaders in town for a competition which is understandable but nobody cleaned up after them...the lobby seemed to always be in disarray. The room was clean but it was our second stop. They tried to put me in a room with two double beds after I reserved a king size room. […] It was just a hassle having to move our stuff. The "shuttle" was horrible. I made arrangements with the shuttle driver upon checking in to meet in the lobby at quarter to 5 to make our 5:15 reservations. He was nowhere to be found and several other couples were waiting as well... getting picked up by the "shuttle" was just as difficult. Read moreGenuine Hotels.com guest review
"Too many charges!"
I would not return to this hotel for business purposes again. Although the room was comfortable, the amenities that count for me are parking and internet. One is obliged to pay $20.00 for each of these. And, to boot, there was no shower cap in the bathroom!Genuine Hotels.com guest review
Great loved itGenuine Hotels.com guest review
"February in Atlanta - DoubleTree Hilton"
The staff was helpful and the accommodations really positive. A bit of an issue with water temperature in shower; was resolved. Neighborhood: upscale but not convenient to walk to anything. Atlanta has grown and had some challenges in finding the hotel; street address listed is not actual location. Breakfast buffet: good but a bit overpriced.Genuine Hotels.com guest review
"double tree was awesome"
Loved it!Genuine Hotels.com guest review
Excellent!Genuine Hotels.com guest review
"Good stay, but costly parking, etc."
Overall it was a good stay as far as the room and housekeeping service. However, I did not like the fact the "gift shop" (basically a closet space right behind the desk of the front desk) sold items at such a high price... ridiculous! Also, I was not pleased with the fact that there was no microwave for "regular" guests to use, except in the "gift shop", […] which was a little strange for me. I suppose only "Hilton Honors" members have that in their rooms or on their floors. Also, there are no snack machines, only soda machines. You have to buy snacks from the overpriced "gift shop". The parking is overpriced as well!! Though the hotel rate was great, I end up paying so much for parking, that I would stay somewhere more cost- efficient for my next stay in ATL, that includes parking and has a microwave in the room. Read moreGenuine Hotels.com guest review
Good location. Breakfast way too expensive..Did not eat there. No shampoo or conditioner in roomGenuine Hotels.com guest review
"Welcome, now leave!"
I have never felt so unwelcome in a hotel, ever. It's like they just wished the place was empty so they didn't they to do anything. Seriously, it was so strange! Food took and hour, the bartender does the room deliveries for the entire hotel so he is gone most of the time.Genuine Hotels.com guest review
Brief stay in Atlanta and this location was perfect for usGenuine Expedia guest review
"Great stay - will be back if the price is right"
My family had three rooms here over a long holiday weekend. The hotel was basically a ghost town, but the staff that were around were very friendly and mostly accommodating. Location is fantastic (definitely recommend a meal at Southern Art across the street). We only had a few very minor complaints. First, all of us were Hilton Honors members, but […] only one received the complimentary bottled water and snacks at check in. We asked the second day, and twice were told they're out of bags and to try back later. There were plenty of cookies to go around, but no coffee in the lobby in the morning. They said there were too few people staying in the hotel so it wasn't worth it for them to put out coffee for us. Not such a big deal, but a little disappointing as we were on our way out the door into the cold. I usually prefer to get coffee in the lobby so I don't have to bother housekeeping with cleaning up the coffee maker in the room. Oh well. Two other very minor issues: 1) Parking is expensive for a place that seemingly has plenty of parking. If you're spending the money, might as well valet. 2) The hair dryers could use an update. They're functional, but my $10 travel dryer was far superior. Overall, though, nice rooms and great stay. We'll likely be back, if the price is right, for our next family get-together. Read moreGenuine Hotels.com guest review
Room was clean last night bed linen wasn't changed and there weren't enough towelsGenuine Hotels.com guest review
Great location and very clean.Genuine Hotels.com guest review
Nice, clean, central location.....love the warm cookies lol.Genuine Expedia guest review
Good place. Nice room, comfortable bed. Wish there was a pool and a coffeeshop within the hotel. Room service was fast and had great food.Genuine Hotels.com guest review
I really enjoyed my stay at the Double Tree Hilton. The location was perfect since I didn't have a car during this visit. I was able to walk or catch the hotel shuttle to various spots such as the mall or movies. The hotel staff was extremely friendly and helpful. The room was very comfortable and the bed was awesome! I would definitely stay here a […] gain. Read moreGenuine Hotels.com guest review
"Really recommend to stay"
Great location and service.Genuine Hotels.com guest review
I HAD A WONDERFUL STAY HOTE WAS LOCATED WITHIN WALKING DISTANCE TO THE BUCKHEAD MALLS AND WAS QUIET.Genuine Expedia guest review
"Great but could always be better"
Wish it had more For the value free parking wifi !!!Genuine Hotels.com guest review
Great hotel , friendly employees. Beds were very uncomfortableGenuine Hotels.com guest review
Given the mixed reviews we were pleasantly surprised at how nice the hotel was. The staff (from the valet and front desk to the shuttle driver) were exceptionally courteous and helpful. Although I do not care for the traffic congestion of the area, the hotel was a great choice for where we needed to be. The complimentary shuttle service (3 mile radius) […] was a definite plus. Read moreGenuine Expedia guest review
"quality of service"
Customer service was great!Genuine Hotels.com guest review
"Close to Lenox Square"
In room 201 the height adjustable shower would not stay in place. the coffee maker leaked out water. Had to call room service as there were no, zero, zilch, nada wash cloths which i had to tip the maid as it was not her fault.Genuine Hotels.com guest review
"I'd expect more from Hilton"
Upon check-in I was greeted by April and Dwayne who were very kind. However, I did not see any others at the desk for the rest of my visit. We called to get our car as instructed and no one ever answered, and when they did the car wasn't even requested. Speaking of cars, Daryl is THE rudest valet person EVER. Good sir, it is not my fault that you hate […] your job, I too hate mine at times, but I still treat people with respect; customer service is not his forte. The room was small, I paid for double beds, usually that means double queen beds...not full. I sell plumbing for a living and I was shocked to find the speakman shower head was coming out of a tub spout that was rigged to act as a shower arm. My co-workers enjoyed laughing at the picture I took. House cleaning came one time (we were there 3 nights). They left new towels, but didn't take the old ones. Overall, for the price I would recommend the hotel, it wasn't the worse experience and the stay wasn't unbearable. I just think some customer service classes should be given to Daryl. He was intolerable. Read moreGenuine Expedia guest review
"Great place but you have to pay to park your car"
Everything was great except that you have to pay parking and on Sundays it takes at least 30 minutes to get out of the parking tower because they share the parking place with a church and couple of restaurantsGenuine Hotels.com guest review
"Great location in Buckhead"
My stay was nice and cozy. Room was clean, staff was friendly, and it was located close to fine dining. My only con would be the cost of parking which was $12 over night self-parking or $20 valet.Genuine Expedia guest review
Visited for a fiends B day. The hotel was very nice and in a great area. everything was in walking distance.Genuine Hotels.com guest review
I loved everything about this hotel from check in to check out. The employees were all helpful and friendly. The rooms were clean and comfortable. I will be returning and highly recommend this hotel to anyone.Genuine Hotels.com guest review
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