Hotel foyer needs more seating for hotel visitors and their guests. On weekends there is not enought seating. Additional seating could be placed around some of the pillars in the foyer. As a foreigner I found the mattresses and pillows too hard and this prevented me from having a restful sleep. The rooms are small compared to other hotels but I understand […] that this is due to it being a business hotel. Other hotels in Japan have softer mattresses and pillows. The service provided by the staff was excellent. Read moreGenuine Hotels.com guest review
"Needs better bookings, confirmation & wifi system"
Very good location, good staff help. Rooms tidy and clean. Poor wifi strength.Genuine Hotels.com guest review
"Uncomfortable, cramped, gloomy"
This hotel has two parts. The single rooms are in the older part. My room was cramped, gloomy and old, and the bed was unconfortable. It was expensive for what you get. The newer part of the hotel looks better.Genuine Expedia guest review
"Handy to trains but...."
Tiny rooms,even by Japan standards. Hard, lumpy beds.Genuine Hotels.com guest review
"Good for Airport busses"
Stayed here for one night before flight, airport busses leave from below the hotel. Its in a busy part of town, not a lot to see around the hotel. The rooms are a little small but clean. It´s fine if you are just passing through. Its next to the station but be careful, there are 2 stations in Osaka, check out at which station you will arrive at.Genuine Expedia guest review
"New Hankyu Hotel Osaka - Fantastic location"
Fantastic location of hotel - central to Hankyu line, international limousine service to airport and close by to JR Osaka. Hankyu and Hanshin Department stores also close by. Hotel was extremely clean and the staff very courteous. Only disappointing aspect is the bed mattress is so hard.Genuine Expedia guest review
Very close to the Osaka station, which meant that even if we venture out of Osaka to Kobe, Nara, Himeji etc, it was extremely convenient since all trains had to pass Osaka Station ! Loads of restaurants and eateries within walking distance. The room was quiet, very clean, lovely sleeping robe, nice aircondition, had cofortable ensuite, tea-making facilities. […] The bed was firm, which was to our liking. We had an exterior view and could pull the curtains for the light to come in. Would come back any time. Read moreGenuine Hotels.com guest review
Good location but room too small.Genuine Hotels.com guest review
"Very Close to shopping area"
Value for money. Never expect to find such a classy hotel for the amount I paid. Very close to two train stations and shopping area. I've no difficulty in finding food. It's only two stations away to the river side where thousands of cherry blossom trees are located. I'll most certainly go back to this hotel on my next visit.Genuine Hotels.com guest review
"Very convenient to transport"
Overall very satisfied , handy location to transport and food outlets all reasonably priced so we could avoid the high cost of Hotel restaurants. Whilst the room was small we where only there to sleep and the bed was comfortable.Genuine Hotels.com guest review
"Good stay at Hotel New Hankyu"
Stayed at Hotel New Hankyu in a single room for 2 nights. Caught the Airport Bus to the hotel arriving at 10am. Left bags there as I couldn't check in until 2pm. Good location as the hotel is surrounded by shops and malls so was easy to pass the time, however it is very easy to get lost in the underground maze as there are many different train/subway […] stations all connected and even though there are signs it is still hard to try to figure out where you are! The room had everything you need, free internet and a large bathroom. Shower pressure was good. My room had a view overlooking the main shopping centre so it was nice to see all the lights at night. 10min walk to Umeda Sky Building using the underpass, and can easily catch the subway to Shinsaibashi or Osaka Castle. Read moreGenuine Expedia guest review
"Not a good business hotel - why no wifi?"
Great location next to train station. Massive hotel tons of rooms. Average service. No wifi, tiny room, no international tv channels eg CNN or BBC would be nice. Not very good as a business hotel but okay for leisure. No friggin wifi. Can you believe that?Genuine Hotels.com guest review
"Hotel New Hankyu Osaka - near Osaka Station"
Convenient location; next to Osaka Station.; Efficient & courteous check-in staff. Reasonable room size; comfortable bed. Ventilation needs improvement. Recommended for price & convenience.Genuine Hotels.com guest review
"Terrible service - worst in Japan!"
I wouldnt have booked this hotel if not because all hotels im central Osaka were full. I have been to Japan over 20 times. This hotel provides the worst service in Japan. Front staff was extremely unhelpful and kind of rude - when I asked them why the room was so hot even when air con was on. The hotel told me they didn't have air con, only heater […] and asked me to open the window all night long. I found this excuse strange as the hotel was air-con everywhere, but I didn't argue with them - as I saw another 2 women with the same problem in their room and were told off by the front desk! The front staff also tried to sell me an adaptor which could have been bought at Yodobashi (exact same model) at half of the price (the electronic store is within 2 mins' walk from the hotel). Japanese people used to give me the impression of being very honest, very polite and well-mannered. My experience at this hotel definitely changed my impression. I would not recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
Easy to go everywhere in osaka.Genuine Hotels.com guest review
"Hotel New Hankyu Osaka - very central!"
Right in the heart of Umeda and literally next door to the Hankyu Rail station and JR Osaka station. You can get anywhere by train or subway from here, even right across Japan. Large, friendly hotel, frequented by all the Japanese. Plenty of shops and restaurants all around.Genuine Hotels.com guest review
"The Hotel New Hankyu Osaka"
Staying in this hotel is wonderful ! As there is direct bus service from Kansai Airport straight to the hotel. Is it very convenient as well known deparental stores, eatries , subway stations are all located near by. Front desk staff are approachable and courteous towards there client. My family and I had a wonderful time staying here. If I would to […] travel to Osaka again, I will love to stay in this lovely hotel and sure recommend them to stay here. Thank you!! Read moreGenuine Hotels.com guest review
"Hotel New Hankyu"
We recently stayed in this hotel for 12 nights. Hotel location is excellent. No problem in finding hotel as airport coach stopped right in front of hotel entrance. Subway and JR station also next to hotel. Shopping malls and convenience stores all close to hotel. Hotel room a bit bigger than other same ranking Japanese hotels with free internet conncetions. […] Service of hotel very good and price of hotel is more reasonable than one can expected. Would certainly stay there again when visiting Osaka next time. Read moreGenuine Hotels.com guest review
"New Hankyu - Next to station and shopping malls"
It is very convience as it is near to subway station and JR station. It is also a very good place for shopping. The only thing is the room is very small so feel like a bit squeeze in thereGenuine Hotels.com guest review
"New Hankyo Hotel Osaka"
Very good location directly across Osaka Station in Umeda. The stuff is very friendly, just inside the hotel it feels like being in a big bunker and rooms are also quite small compared to other hotels in the same price category.Genuine Hotels.com guest review
"New Hankyu Hotel Osaka"
Perfect setting - everything you would want to enjoy. Shopping Malls and the food is the best. Ambience is fantastic at the Hankyu. Stayed there numerous times over the last 5 years. Would recommend it to all travellers to OsakaGenuine Hotels.com guest review
very nice location, will come again~~Genuine Hotels.com guest review
우메다역 바로 옆이라 접근성이 좋고, 교토로 이동하실 분 강추!Genuine Hotels.com guest review
酒店位置方便，房間適中亦很舒適。Genuine Hotels.com guest review
今回自分が宿泊したわけではなく両親のために予約したのですが、部屋をグレードアップしてもらえたと喜んでいました。Genuine Hotels.com guest review
仕事で使用させていただきました。立地条件が良く電車乗継は非常便利でした。部屋は多少老朽化が見られましたが、宿泊料金を考えるとそれなりかと思います。Genuine Hotels.com guest review
"위치는 최고, 인터넷은 최저"
일단 최고의 위치입니다. 오사카역과 우메다역 바로 옆입니다. 공항버스 정류소 바로 옆이죠. 유무선 인터넷이 무료인데 느립니다. 아니 속터집니다. 인터넷을 통해 작업이 필요한 분들이라면 선택하지 마세요.Genuine Hotels.com guest review
위치가 정말 좋은 호텔이었습니다. 사실 자유여행은 처음이라 호텔 찾는것이 걱정이었는데 너무나도 발견하기 쉬운 위치에 있어 누구라도 금방 찾을수 있습니다. 트리플룸을 이용했는데, 객실은 깨끗하였으나 호텔이 다소 오래되어 3성급 정도의 호텔정도밖에 되지 않는다는 느낌을 받았습니다. 그러나 프론트데스크의 직원들이 매우 친절하였고, 길을 물어볼때도 영어를 비교적 능숙하게 하는 직원들이 많아 편리했습니다. 백화점을 돌며 쇼핑하기에 최적의 장소라고 생각됩니다. 오사카에 쇼핑을 목적으로 다시 온다면, 이곳을 다시 찾을 것 같습니다.Genuine Hotels.com guest review
시내 중심가에 위치하고 있고 공항버스 바로 앞이라 이동이 아주 편했습니다. 주변 백화점과도 아주 가까워 쇼핑/식사도 아주 용이하구요!Genuine Hotels.com guest review
地理位置不錯哦！Genuine Hotels.com guest review
已經是第2次入住、地點真係太方便，唔洗坐地鐵或JR就已經好多野行，位置好好，呢個價錢真係超值。仲有機票巴士直到酒店樓行，唔洗煩搬行李。只係房間比較細，一個大行李不能完全打開。wifi沒有很強Genuine Hotels.com guest review
酒店位置便利，鄰近各大阪車站，酒店樓下有藥房及便利店，對面已是大型電器商場。但酒店房間隔音較差。Genuine Hotels.com guest review
很氣派的大飯店，附近百貨公司很多，購物方便Genuine Hotels.com guest review
阪急酒店屬阪急集團 有分吸煙和非吸煙房間 鄰近地鐵站 大阪jr 阪急電車站 樓下亦有藥店 去旅行必選 但如果要寧靜悠閒的渡假 未必適合 !!Genuine Hotels.com guest review
Good location, clean and room is large. hotel downstairs has a shuttle bus to airport, it is so convenient for crazy shopping peopleGenuine Hotels.com guest review
館内清掃が行き届いており快適な滞在でした。場所も梅田駅に隣接しているので外に出ずに入れます。あとチェックアウトが12時だったのを気づかず10時チェックアウトしてしまいもう少しゆっくり滞在すればよかったな～というのが心残りです。Genuine Hotels.com guest review
交通便利，但是飯店房間真的太小，比我在東京住的還要窄，而且沒有洗衣設施。Genuine Hotels.com guest review
편리한 위치/Genuine Hotels.com guest review
"우메다의 중심에 위치한 접근성 높은 호텔!"
어머니와 동생과 함께 하는 5박 6일 첫 자유 여행이었습니다. 어머니께서 무릎이 안좋으셔서 가급적 많이 걷게 하지 않으려고 접근성 좋고 가격도 비교적 저렴한 호텔을 찾다가 뉴한큐 오사카 호텔에 예약하게 되었습니다. 일단 공항에서 공항리무진버스를 타면 호텔 문앞에서 내려줍니다. 게다가 오사카에 거점을 두고 고베와 교토를 오가면서 여행하는 일정이었는데, 고베와 교토로의 이동이 매우 편리하였습니다. JR오사카역, 우메다한큐역, 우메다한신역, 오사카시영지하철인 미도스지선이 모두 5분 거리에 위치하고 있어서 어떤 이동수단을 이용하더라도 매우 빠르고 쉽게 목적지로 이동할 수 있어서 정말 좋았습니다. 주변에 편의시설도 많고, 현지인들이 […] 많이 가는 식당가도 많고, 한큐백화점을 비롯한 백화점들과 쇼핑지역들이 모두 가까이 위치해 있어서 어머니와 여행하기에 더없이 좋았습니다. 어머니도 덜 피곤해 하셨고, 구경할 것들도 많아서 매우 즐거워 하셨습니다. 그리고 나갔다 들어왔을 때 객실이 아주 깔끔하게 make-up 되어 있어서 방에 들어왔을 때 쾌적한 기분이 들어서 좋았습니다. 호텔 staff 들도 매우 친절했고요. 전반적으로 저는 너무 만족스러웠던 호텔이었습니다. 다만 이 호텔을 이용하시는 분들께서 유의하셔야 할 점은 이 호텔은 비지니스 호텔이어서 객실의 크기가 매우 작다는 것과 가격대 입니다. 접근성이 워낙 좋은 호텔이다 보니 객실 크기에 비해 가격이 조금 있다고 생각하실 수 있는데, 접근성과 편의성을 고려했을 때 저는 적당한 가격이라고 생각합니다. 쾌적하고 넓은 숙소를 원하시는 분들께서는 이 부분에 대해서 미리 고려하시는 것이 좋을 것 같습니다. Read moreGenuine Hotels.com guest review
酒店地理位置一流，JR大阪站，阪急梅田站，阪神梅田站，近在咫尺，对面就是大电器店，楼下有药局，交通购物吃饭极其方便。酒店一楼有咖啡店及开放式茶座，商务交流也很合适，酒店南门外还有到两个机场的巴士。酒店房间与通常的日本酒店一样，面积偏小，不过还算舒适。下次还会考虑这个酒店。Genuine Hotels.com guest review
처음 찾아갈 때는 우메다 역이 너무 복잡해서 가기 힘들지만 한번 도착한 후에는 위치가 정말 좋다는 것을 느낄 수 있습니다. 우메다 역과 바로 연결되어 있어 이동하기도 편하고 다른지역으로 가기도 정말 좋습니다. 또한 입구 바로 앞에 공항으로 가는 리무진을 탈 수 있기 때문에 짐이 많은 경우에도 이동하기 편리합니다. 객실은 조금 좁기는 하지만 혼자서 사용하는데는 부족함이 없으며 매일 청결하게 유지해 주는 점도 좋습니다.Genuine Hotels.com guest review
交通位置很方便Genuine Hotels.com guest review
シングルルームで予約しましたが、和室のツインを案内されました。少し古かったですが、快適でした。Genuine Hotels.com guest review
キレイなホテルでした。 部屋が空いてなく、喫煙部屋に泊まったのですが、もうちょっとニオイ対策した方がいいのかな〜と思いました。 窓も締め切りだったので空気の入れ替えもできなかったので、ほんのちょっとでも窓が開けれればよかったかなと。でも、観光客が多く宿泊しているホテルですが全体的に高級感があり、泊ってよかったなと思ってます。Genuine Hotels.com guest review
"지하철의 중심지에 위치"
우메다 역에서 가깝고 근처에 쇼핑시설이나 구경할 것들이 많이 있습니다.만족 스럽습니다.Genuine Hotels.com guest review
部屋は清潔で、ぐっすり寝ていました。Genuine Hotels.com guest review
I have sent you email regarding my view of this stay.Genuine Hotels.com guest review
"Not going again."
When I arrived the hotel, I was going to check-in first and leave the luggages until I come back, as the check in time was 2pm. However, they didn't even let me check in first, which I never experienced from other hotels. (I clearly let them know I'll only check in, and don't need to give a room at the moment.) I could bear with everything, but seems […] like they don't have knowledge about bed sizes. I booked Queen bed room, and got confirmed from the check in counter, but what I had was just a normal double bed, and the interior, atmosphere was sooooo different from what I saw from Hotels.com homepage when I booked the room. The actual room is very dark and old. I'm not sure who got the wrong information about the room, but either hotels.com or the hotel gave wrong image to me. Even though it was all mistaken, I'll never use Hankyu hotel. Don't want to ruin my trip ever agin. The overall atmosphere is so far from resting. Read moreGenuine Hotels.com guest review
立地は申し分ない。冷房を切っても風が流れてる？全体的に寒かった。空港からバスなら良いが、電車で来たときの大きいスーツケースは、一階と地下ともに少し不便かな。Genuine Hotels.com guest review
"Très bien centré"
Hôtel situé presque dans la gare JR. Parfait pour les détenteurs du JR Pass. Très bien entretenu et en plein centre-ville, sans le bruit de la ville. Dépôt de bagages pour la journée possible. A recommander.Genuine Hotels.com guest review
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