"Very convenient to transport"
Overall very satisfied , handy location to transport and food outlets all reasonably priced so we could avoid the high cost of Hotel restaurants. Whilst the room was small we where only there to sleep and the bed was comfortable.Genuine Hotels.com guest review
"Good stay at Hotel New Hankyu"
Stayed at Hotel New Hankyu in a single room for 2 nights. Caught the Airport Bus to the hotel arriving at 10am. Left bags there as I couldn't check in until 2pm. Good location as the hotel is surrounded by shops and malls so was easy to pass the time, however it is very easy to get lost in the underground maze as there are many different train/subway […] stations all connected and even though there are signs it is still hard to try to figure out where you are! The room had everything you need, free internet and a large bathroom. Shower pressure was good. My room had a view overlooking the main shopping centre so it was nice to see all the lights at night. 10min walk to Umeda Sky Building using the underpass, and can easily catch the subway to Shinsaibashi or Osaka Castle. Read moreGenuine Expedia guest review
"Not a good business hotel - why no wifi?"
Great location next to train station. Massive hotel tons of rooms. Average service. No wifi, tiny room, no international tv channels eg CNN or BBC would be nice. Not very good as a business hotel but okay for leisure. No friggin wifi. Can you believe that?Genuine Hotels.com guest review
"Hotel New Hankyu Osaka - near Osaka Station"
Convenient location; next to Osaka Station.; Efficient & courteous check-in staff. Reasonable room size; comfortable bed. Ventilation needs improvement. Recommended for price & convenience.Genuine Hotels.com guest review
"Terrible service - worst in Japan!"
I wouldnt have booked this hotel if not because all hotels im central Osaka were full. I have been to Japan over 20 times. This hotel provides the worst service in Japan. Front staff was extremely unhelpful and kind of rude - when I asked them why the room was so hot even when air con was on. The hotel told me they didn't have air con, only heater […] and asked me to open the window all night long. I found this excuse strange as the hotel was air-con everywhere, but I didn't argue with them - as I saw another 2 women with the same problem in their room and were told off by the front desk! The front staff also tried to sell me an adaptor which could have been bought at Yodobashi (exact same model) at half of the price (the electronic store is within 2 mins' walk from the hotel). Japanese people used to give me the impression of being very honest, very polite and well-mannered. My experience at this hotel definitely changed my impression. I would not recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
Easy to go everywhere in osaka.Genuine Hotels.com guest review
"Hotel New Hankyu Osaka - very central!"
Right in the heart of Umeda and literally next door to the Hankyu Rail station and JR Osaka station. You can get anywhere by train or subway from here, even right across Japan. Large, friendly hotel, frequented by all the Japanese. Plenty of shops and restaurants all around.Genuine Hotels.com guest review
"The Hotel New Hankyu Osaka"
Staying in this hotel is wonderful ! As there is direct bus service from Kansai Airport straight to the hotel. Is it very convenient as well known deparental stores, eatries , subway stations are all located near by. Front desk staff are approachable and courteous towards there client. My family and I had a wonderful time staying here. If I would to […] travel to Osaka again, I will love to stay in this lovely hotel and sure recommend them to stay here. Thank you!! Read moreGenuine Hotels.com guest review
"Hotel New Hankyu"
We recently stayed in this hotel for 12 nights. Hotel location is excellent. No problem in finding hotel as airport coach stopped right in front of hotel entrance. Subway and JR station also next to hotel. Shopping malls and convenience stores all close to hotel. Hotel room a bit bigger than other same ranking Japanese hotels with free internet conncetions. […] Service of hotel very good and price of hotel is more reasonable than one can expected. Would certainly stay there again when visiting Osaka next time. Read moreGenuine Hotels.com guest review
"New Hankyu - Next to station and shopping malls"
It is very convience as it is near to subway station and JR station. It is also a very good place for shopping. The only thing is the room is very small so feel like a bit squeeze in thereGenuine Hotels.com guest review
"New Hankyo Hotel Osaka"
Very good location directly across Osaka Station in Umeda. The stuff is very friendly, just inside the hotel it feels like being in a big bunker and rooms are also quite small compared to other hotels in the same price category.Genuine Hotels.com guest review
"New Hankyu Hotel Osaka"
Perfect setting - everything you would want to enjoy. Shopping Malls and the food is the best. Ambience is fantastic at the Hankyu. Stayed there numerous times over the last 5 years. Would recommend it to all travellers to OsakaGenuine Hotels.com guest review
"지하철의 중심지에 위치"
우메다 역에서 가깝고 근처에 쇼핑시설이나 구경할 것들이 많이 있습니다.만족 스럽습니다.Genuine Hotels.com guest review
部屋は清潔で、ぐっすり寝ていました。Genuine Hotels.com guest review
I have sent you email regarding my view of this stay.Genuine Hotels.com guest review
"Not going again."
When I arrived the hotel, I was going to check-in first and leave the luggages until I come back, as the check in time was 2pm. However, they didn't even let me check in first, which I never experienced from other hotels. (I clearly let them know I'll only check in, and don't need to give a room at the moment.) I could bear with everything, but seems […] like they don't have knowledge about bed sizes. I booked Queen bed room, and got confirmed from the check in counter, but what I had was just a normal double bed, and the interior, atmosphere was sooooo different from what I saw from Hotels.com homepage when I booked the room. The actual room is very dark and old. I'm not sure who got the wrong information about the room, but either hotels.com or the hotel gave wrong image to me. Even though it was all mistaken, I'll never use Hankyu hotel. Don't want to ruin my trip ever agin. The overall atmosphere is so far from resting. Read moreGenuine Hotels.com guest review
立地は申し分ない。冷房を切っても風が流れてる？全体的に寒かった。空港からバスなら良いが、電車で来たときの大きいスーツケースは、一階と地下ともに少し不便かな。Genuine Hotels.com guest review
"Très bien centré"
Hôtel situé presque dans la gare JR. Parfait pour les détenteurs du JR Pass. Très bien entretenu et en plein centre-ville, sans le bruit de la ville. Dépôt de bagages pour la journée possible. A recommander.Genuine Hotels.com guest review
駅から近く、拠点として宿泊するにはとても便利。 雨にも濡れずに地下鉄に入れます。 ただ、ホテルの構造が複雑で、案内もわかりずらく最初迷いました。Genuine Hotels.com guest review
飯店位子很好，服務態度很好。只是訂了三人房，一開始給我們雙人房加床，加了床之後的房間真的很小，梳妝台跟床的距離根本無法行走，需要側著身走，雖然經過反應後，幫我們換到真正的三人房，但如果沒有反應的話，是不是就讓我們這樣住下去？Genuine Hotels.com guest review
"편리한 위치와 훌륭한 서비스"
오사카 처음여행이었는데 이런저런일도 많았고.. 근데 위치하나는 끝내줍니다 한국인 직원분도 계셔서 핸드폰 잃어버렸었는데 상세히 말씀도해주시고 정말 고마웠습니다!! 근데 다음번에 간다면 숙소는 남바에 ㅋㅋGenuine Hotels.com guest review
古い建物だが、部屋はまあまあの清潔さ。また、ベットが少々固い。 バスルームはビジネスホテル並みで快適さには欠ける。 レストランの朝食は内容の割に料金が高い。 然しながら、立地条件は抜群!!Genuine Hotels.com guest review
此次入住的房型，房內床鋪和電視機的擺放位置有些不協調。電視機位於床頭上方，感覺不佳。但客房的清潔度屬於乾淨。Genuine Hotels.com guest review
場所は大阪で最もいい場所と言ってもいい過言ではない。部屋はかなり狭かったが、wifiも使用できるし仕事するのに問題なかった。Genuine Hotels.com guest review
處於阪急火車站及地鐵梅田站上，到關西機場的巴士就在旁邊。交通方便，服務員的英語水平不俗Genuine Hotels.com guest review
外觀很舊，但大堂、房間都保養得很好。 與地下鐵車站直接連結，不怕日曬雨淋。 通道不顯眼，第一次去的比較不好找就是了... 服務質素不錯，很樂意亦細心回答旅客問題。 英文水平一般，拿出地圖詳細解釋，亦很易明白。Genuine Hotels.com guest review
房間雖然不大，但五臟具全，有代收包裏，並送到房間的服務，退房後也可以寄放行李到下午四點，住宿費用算ok，下次還會來住Genuine Hotels.com guest review
綺麗な夜景と駅からのアクセスは大変良かったです。プランの中に朝食込のプランも入れて欲しい。周りにはあまり食べるところがなかったのであると便利です。Genuine Hotels.com guest review
兎にも角にも立地が便利でした！壁は薄いですね 笑Genuine Hotels.com guest review
50年が経過しただけあって、昨今の同クラスのホテルと比べると設備の老朽化、目新しさのなさを感じるが、その一方で阪急グループのホテルだけあって古さをカバーするサービスというか佇まいの良さを感じる。また目の前から関空や伊丹へのバスが発着する立地の良さは何物にも代えがたい。繁忙期だったせいか価格が高かったが、部屋の狭さや設備の古さを考えると、やはりこのホテルにはもう少し安くないと今後は泊まらないだろうと感じた。Genuine Hotels.com guest review
駅からすぐのホテルで遅くまで遊んでも平気でした(^^)また利用したいです(^^)Genuine Hotels.com guest review
旅館太舊, 感覺上不是太乾淨. 但位置非常不錯.Genuine Hotels.com guest review
交通方便應是最大好Genuine Hotels.com guest review
I would like to complain the hotel that I booked the triple beds room and full paid the money (4 days). When I check-in and found that the hotel gave me the two beds room with one temporary set up sofa bed for my brother which is totally difference from the photo and the size of the room. We found that the hotel is dishonest. I take this opportunity […] to air my grievance. Is their any way to get the refund of my overcharge of my room rate. Please check my booking and claim the money from the hotel. Please reply me soon. Read moreGenuine Hotels.com guest review
這間酒店交通超方便，鄰近有機場巴士、JR、地下鐵令我們去每一個景點都很方便，大型商場及食點也在附近，感覺良好，房間冷氣充足，唯一不好是房間較細Genuine Hotels.com guest review
"최고로 편리한 위치!"
정말 위치가 너무 너무 좋았어요!! 그 복잡한 우메다역에 바로 옆에 있는 호텔이라니.. 그래도 결국 우메다에서 많이 헤맸지만ㅋㅋ 담에 오사카가면 또 묵고 싶네요!ㅎㅎGenuine Hotels.com guest review
Although this hotel is a bit old, hotel room provides all things necessary. Convenience in travelling around is the best point of this hotel as it is directly link to metro and Hankyu railway terminal. We used "2 days Osaka pass" and "3 days Kansai thru pass" to visit Osaka, Kyoto, Nara and Kobe/Arima Onsen. This hotel provides excellent location for […] day trips. Read moreGenuine Hotels.com guest review
"Great location and fair for others"
Esay to access subway , train / JR , airport bus just right outside one of hotel entrance.Genuine Hotels.com guest review
房間有wifi，速度也不錯，每天回飯店可以馬上上傳照片和家人朋友分享。機場巴士就在旁邊，最適合帶著小朋友的家庭，因為不用轉車或拖著小孩和行李上上下下。坐地下鐵，JR，阪急 下車就近飯店 不用提著大包小包戰利品走到天荒地老。下次還會選新阪急！Genuine Hotels.com guest review
Clean room, great locationGenuine Hotels.com guest review
Great location to go everywhere, but do not expext too much from hotelGenuine Hotels.com guest review
一人旅の宿泊では申し分なく、次回も是非お世話になりたいと思います。たったひとつ残念だったことは、チェックアウトの際です。フロントの掲示を見ていた時、係りの方からお声をかけられたのでお応えしましたら、客の整理をしていた男性の係りが割り込みと思ったのか、いきなりフロントと私の間に｢すみませんが｣とも言わずに割り込み不愉快でした。また、別の男性に｢お世話になりました｣と会釈したのですが無言でした。終わりよければとは行かずこの１件のために今も残念です。Genuine Hotels.com guest review
"Rooms are small & dark"
great location. very small room. it really depends on what do you expect for the hotel - location convenience or hotel enjoyment.Genuine Hotels.com guest review
還不錯，地點很好，非吸煙房還是有點煙味Genuine Hotels.com guest review
酒店位置十分好, 行後一條街有很多食肆, 鄰近地鐵/JR, 酒店應該很舊, 但保養很好, 冷氣弱了一點, 睡床比較硬, 床被感覺很重, WIFI接收很好, 早餐buffet一般, 到外面吃早餐比較化算Genuine Hotels.com guest review
随分前に宿泊した事が有りますが、当時に比べ全体に清潔度が落ちたと感じました。室内や、お茶セット、シーツも古いのは良いですが、清潔感に欠けるように思います。ただビジネスの足場として最適な立地と思います。Genuine Hotels.com guest review
호텔방이나 다른것은 그냥 저냥 ..침대로 더블로 하였으나 실제로는 싱글세미 정도로 넓지 않았습니다. 다른것 특별한것 없는 호텔이나..교통편은 정말편하고 좋습니다. 공항에서 버스타고 내리자마자 바로 호텔. 또 jr선이나 기타 다른곳으로 이동하기 정말 편하고 좋았습니다. 호텔시설은 별로 엿으니 이동이 많은 출장이므로 교통편이 너무 좋아 다음번에 간다면 다시 이용하고 싶습니다.Genuine Hotels.com guest review
關西機場一班公車可抵達飯店門口，地鐵的交會站且就在地下層，吃喝購物又方便，服務人員中英文可通，服務親切，飯店旅遊地圖詳儘。下次去我仍會選住這裡。Genuine Hotels.com guest review
第一次去大阪，所以想找一間出入交通方便的酒店。挑選了大阪新阪急酒店，是因其有機場巴士直達，及酒店旁有地鐵，JR站也很近。 但可惜酒店房間裝修極陳舊，房價若以裝修計，就偏貴了。希望酒店可改善裝修。酒店的職員服務態度很好！Genuine Hotels.com guest review
"좋은 위치와 친절한 서비스"
오사카 중심가에 있으면서도 널찍한 로비와 함께 깨끗한 객실이 맘에 들었어요.게다가 한국직원이 있어서 근처 맛집이나 지리 등에 대해서 친절한 안내를 받을수도 있어서 좋았습니다. 가격대비 서비스나 시설도 좋아서 다시오사카를 갈 일이 있으면 또 이용하고 싶네요Genuine Hotels.com guest review
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