All hotels in Osaka, Japan
1 room, 2 adults
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1-1-35 Shibata 1, Kita-ku, Osaka, Osaka-fu, 530-0012, Japan, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 818 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.8
  • Comfort
    3.4
  • Condition
    3.5
  • Neighborhood
    4.5

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Beautiful hotel, terrible bed."
This hotel is connected directly to the passageways leading to Umeda station, and the location is fabulous. The multitude of restaurants in the hotel's lower levels looked fantastic, but I did not have opportunity to try them. The reason I dinged the hotel for comfort is that my room had the worst hotel bed I've slept on in years- a coil mattress with no padding that creaked when I put my head down, and one rock-hard pillow that was too thick to use comfortably. The rest of the room was nice enough, but I slept very poorly there. Quality of sleep is the most important thing for me in a hotel.
Genuine Hotels.com guest review
1 night trip May 23, 2015
Steven
AS
3.0 / 5Good
"Average hotel"
The only plus point for this hotel is it's convenient location just next to the limo bus station. The room size is very small more like a single room but accommodate two person!
Genuine Hotels.com guest review
4 night romance trip May 16, 2015
A Traveler
SG
3.0 / 5Good
"Small room, good location"
Very good location but room is ridiculously small. I booked the twin bedroom even though I am staying by myself because the picture of the single bed was really small. Even then, there is no space to move about. You can hardly have space to open your luggage so pack light if you are staying there. :0
Genuine Hotels.com guest review
2 night business trip May 16, 2015
James
SG
4.0 / 5Excellent
"hard beds but great value"
virtually on top of the JR station ( very handy ) very close to food and all the shops , the room was nice but very small and very hard beds - still great value
Genuine Hotels.com guest review
2 night trip with friends May 11, 2015
A Traveler
AU
4.0 / 5Excellent
"Great Location"
Great Location for our first time in Osaka. A short walk away from the Umeda / Osaka Station. Umeda is a great shopping area, they have the shops you need here. Hotel decor was slightly dated, but rooms were very clean and quite big for Japanese standards.
Genuine Hotels.com guest review
3 night family trip May 4, 2015
A Traveler
AS
4.0 / 5Excellent
"Front desk staff very helpful."
Very good for shopping, food and get to airport.
Genuine Hotels.com guest review
1 night business trip Apr 29, 2015
Chan
SG
4.0 / 5Excellent
"location is superb"
good but the wall is thin. sounds from other rooms were very loud
Genuine Hotels.com guest review
6 night trip Apr 27, 2015
A Traveler
AS
4.0 / 5Excellent
"Good location!!"
In the middle of the tourist area, it's very convenient and staffs are extremely helpful. Some rooms in the lower level are outdated and require major renovation (My family members intially got a room in the lower level and they couldnt stand it, and eventually upgraded to a room in higher level).
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Damon Stanley
AS
4.0 / 5Excellent
"Great location"
Good wi-fi signal, room is clean, friendly and helpful staffs, great location as it is just beside the Umeda Station, lots of eateries and shopping malls within walking distance. Most significant factor I must say is that Yodobashi is just across the street.
Genuine Expedia guest review
Other trip Apr 4, 2015
susan
PH
5.0 / 5Outstanding
"Comfort hotel"
Good location , quite comfortable close to the train station and airport bus. So many tourists then it's quite noisy.
Genuine Hotels.com guest review
3 night business trip Mar 22, 2015
SUNISA
AS
4.0 / 5Excellent
"A good hotel to stay in Osaka."
Getting to the hotel from Kansai International Airport is very easy via the airport limo bus service because the bus station is directly beside the hotel side entrance. It's a centrally located between Osaka and Umeda train station. Room is clean and there are plenty of food outlet in the surrounding area if you're hungry and also not forgetting the shopping malls.
Genuine Hotels.com guest review
3 night family trip Mar 14, 2015
A Traveler
SG
4.0 / 5Excellent
"Convenient location"
Excellent location but a bit noisy because those guests from mainland China shout wherever they go, be it in the lobby or in the guest floor corridor.
Genuine Hotels.com guest review
5 night trip Feb 25, 2015
Patty
AS
3.0 / 5Good
"Not impressed"
Very poor service at reception and check in service. We booked two rooms for 4 person but The hotel offer triple room for us. We speaked more than 30 mins. Finally we got 2 rooms. We aren't impressed. No more this hotel.
Genuine Hotels.com guest review
2 night trip with friends Feb 28, 2015
Ichaya
AS
5.0 / 5Outstanding
"Hotel with good service & excellent location"
Excellent! This is my 2nd stay. Location is best - subway, Osaka main station are just 10 mins walk. The hotel is connected to these stations. Few shopping malls with restaurants are all within walking distance. Everything is so accessible inside. You don't need to get out to the cold especially during winter or rainy seasons. This is also one of the airport limo stop. Superb convenient. Will certainly stay here again
Genuine Hotels.com guest review
2 night trip Feb 16, 2015
Phyllis
SG
3.0 / 5Good
"Great location but room is old"
Nothing beats the location of this hotel, which is the centre of everything. However, the central air conditioning seemed not providing enough fresh air and the sound proof is very bad.
Genuine Hotels.com guest review
3 night trip Feb 15, 2015
Wai Hong
AS
4.0 / 5Excellent
"The location is perfect."
The location is perfect. This hotel is just next to Osaka Station, and all you need to do is walk a few steps to get on a bus to the airport.
Genuine Hotels.com guest review
1 night trip Feb 15, 2015
A Traveler
AS
3.0 / 5Good
"Great location"
good location but its a old hotel
Genuine Hotels.com guest review
3 night romance trip Jan 31, 2015
A Traveler
SG
4.0 / 5Excellent
"I don't like smoking room"
overall is ok, good location
Genuine Hotels.com guest review
4 night family trip Jan 26, 2015
A Traveler
AS
4.0 / 5Excellent
"Convinence hotel located at the heart if Osaka."
Hotel nearby the several main station. From airport have direct bus arrive the front of the hotel.
Genuine Expedia guest review
Other trip Jan 29, 2015
Simon
HK
4.0 / 5Excellent
"Good location"
Very convenient to get to public transport
Genuine Hotels.com guest review
3 night family trip Dec 3, 2014
Miau Khang
SG
4.0 / 5Excellent
"Great location"
Central to everything room was comfortable. Slightly noisy...
Genuine Hotels.com guest review
2 night trip with friends Nov 18, 2014
David
AU
3.0 / 5Good
"Th location is fantastic."
The location of the hotel is the biggest attraction. There is a direct airport limousine that stops just outside the hotel. The room i stayed was rather small, which is expected with the kind of price i paid. Subway and other train lines are all within walking distance - 5 to 10mins walk. Only setback of my stay was the room was just right above the loading and unloading area of the shopping mall next door. And with central-aircondition in the room now emitting only warm air, had no choice but to open the windows for natural cooling in the room. With the widow opened, the noise coming from people working till 3 to 4am loading things, it was very annoying. However, the staff in the counter was very helpful to change another room for us which was far away from the noise. So if you are planning to stay here, do make sure you ask for room that is far from the loading area of the shopping mall next door.
Genuine Expedia guest review
Other trip Nov 24, 2014
YH
MY
3.0 / 5Good
"solo traveler notes"
the A/C in the room was not working well, therefore the room became warm and stuffy most of the time; but everyone there was very nice and helpful, and made me feel quite welcome
Genuine Hotels.com guest review
3 night trip Nov 8, 2014
Michael
AS
4.0 / 5Excellent
"Great Hotel. Good Location."
Like many others, Hotel Hankyu is near to Osaka Station so that's easy to locate. At ¥1600/pax, buffet breakfast is just right, not the lavish sort. The room is rather small but modern n clean. I just realized that water can be consumed after boiling in Japan. Hence no complimentary bottled water. ((Just wondering if i'll get a better room if discounted booking is not with hotels.com as i stayed in this one that's facing the numerous pipes of the next building.))
Genuine Hotels.com guest review
2 night trip with friends Nov 2, 2014
A Traveler
SG
5.0 / 5Outstanding
"Great experience"
The location was great, room was cleaned everyday, we had a pleasant stay!
Genuine Hotels.com guest review
1 night family trip Oct 18, 2014
Rhoda
PH
2.0 / 5Fair
"good location but beds are uncomfortable"
a centre of Osaka station and handy location but room condition is very poor, and beds are uncomfortable and no option for pillow hardness or height. I had a terrible sleep. I don't think I will stay this hotel again.
Genuine Hotels.com guest review
2 night trip Oct 18, 2014
jellywoman
GB
4.0 / 5Excellent
"OVERNITE STAY"
LOCATION IS EXCELLENT. ACCESSIBLE TO NEW MAJOR MALLS, THE SUBWAY AND MAJOR TRAINS AND THE AIRPORT LIMOUSINE SERVICE. SO IN OUR SHORT STAY WE WERE ABLE TO COVER A LOT OF GROUND BY STAYING AT NEW HANKYU.
Genuine Expedia guest review
Other trip Oct 9, 2014
A Traveler
PH
3.0 / 5Good
"be prepared"
This hotel is over 50 years old and it shows, rooms are really small, can smell smoke everywhere even though was staying in non-smoking floor, virtually no sound proof, can hear what people next room are saying and doing. The only upside is that it is close to Osaka station. Avoid if you can.
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
recent_stay
AS
4.0 / 5Excellent
"superb location for shopping and dining"
Hotel is located in a very convenient location with lots of shopping and dining within walking distance and the Osaka central station is just five minutes walk away! Although room was a bit small, the location more than made up for it. We were in a twin room and there was only one pillow for each bed.
Genuine Hotels.com guest review
1 night trip Sep 23, 2014
A Traveler
AS
5.0 / 5Outstanding
"Good"
Satisfied, very convenient to the airport and a lot of shopping Centre just right beside the hotel. Nice view from the hotel. Those person that clean up the room will never accept the tips even I gave her. Very honest! Osaka people very polite, helpful and soft spoken. The room only not much sound proof, you can hear the neighborhood open the door, seems like opening your door. Overall, everything is good.
Genuine Hotels.com guest review
4 night trip Sep 18, 2014
Annie
SG
5.0 / 5Outstanding
"Great location"
Airport bus stops in front of hotel. Close to restaurants, shopping and train station.
Genuine Hotels.com guest review
7 night trip with friends Sep 5, 2014
Marie-rose
AS
3.0 / 5Good
Excellent location but very small room.
Genuine Hotels.com guest review
2 night business trip Aug 25, 2014
A Traveler
AS
4.0 / 5Excellent
"Good Location, clean, very loud noises"
I had spent only one night in the hotel before I went to the airport. Had a nice stay in a small, clean room. I appreciate the hotel service very much because the staff immediately appears when you enter the receptionist's area and kindly ask what they can do for you. Because of my back problems I couldn't carry all my luggage to my room so the staff made it for me within seconds. The furniture is a bit old, but everything was very clean. Unfortunately you could hear every noise coming from the hallway, but the earplugs did well during the night. Wouldn't recommend the hotel for longer stays but for a few nights or less it's okay. The price was appropriate.
Genuine Hotels.com guest review
1 night trip Aug 3, 2014
A Traveler
IE
5.0 / 5Outstanding
"Excellent service and location"
We (3 young adults) stayed in this hotel for four nights in a '3-single room'. The location is perfect for travellers who wish to travel to kansai airport, kobe and kyoto! The room is tidy and clean, and the service is excellent! Just one small point to note - The hotel is connected with both north and east ring, and one of the wings is newly renovated, and slightly nearer to the JR osaka station. Travellers may request for rooms in that wing.
Genuine Hotels.com guest review
4 night family trip Jul 30, 2014
Miss So
GB
4.0 / 5Excellent
"Great location"
good location to central train station ,around hotel a lot of food & drink
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
luke
AS
3.0 / 5Good
"The hotel is not as easy to get to as we thought"
Decent hotel. Very systematic and strict on check-in and check-out times. The area around the hotel is like a maze and takes quite sometime to get acustom to. Airport bus terminal is just in front of the hotel. A big plus.
Genuine Expedia guest review
Other trip Jul 23, 2014
E K
HK
3.0 / 5Good
"Perfect Location"
Perfect location to go to anywhere around Osaka and nearby cities such as Kobe and Kyoto. Coach station next to the hotel to and from airport is perfect. I strongly recommend it for first timer. Room is perfectly clean although it is a bit small but still acceptable. You need a few days just to explore the surrounding underground shopping area and nearby. The only complain is the smoking control in Japan is very bad. Was unable to get to sleep in the first few days because of the smoke from air conditioning.
Genuine Expedia guest review
Other trip Jun 24, 2014
Rog
AU
4.0 / 5Excellent
"Nice hotel near to the Osaka Station."
The hotel is conveniently located near to the Osaka Train Station, Hankyu Subway Station and Airport Bus Terminal. The journey to the airport is about 30 mins. There are also a few shopping centres around the hotel. Also, you can have value for money and good quality japanese food, especially sushi and sashimi, from the Hankyu Shopping Centre's supermarket. While the rooms are relatively smaller compared to other hotel's, they are clean and sufficently equipped. Overall, I am satisfied with my stay at the hotel.
Genuine Expedia guest review
Other trip Jun 21, 2014
Ben
SG
4.0 / 5Excellent
"Nice hotel close to subway stations"
The hotel is close to major shopping centers & subway stations. The staffs are friendly & helpful. Will come back if ever in Osaka.
Genuine Expedia guest review
Other trip Jun 16, 2014
CY
SG
3.0 / 5Good
"Excellent Location but not great for Families"
Excellent location with great access to various shops and restaurants. Furthermore direct access to Kyoto and Kobe via JR train network. Hotel is basic and old although maintained well. Room was clean and reasonably comfortable despite the small room size. I had two issues one being bad air circulation. A couple of evenings I could smell cigarette in my room as if there was someone smoking in my room. It was strong enough to be disturbing. Secondly when I booked the room through hotels.com, the webpage showed that the room was good enough for two adults plus one child, and that a crib was available. However when I arrived at the hotel I was informed that it was not possible to have a crib in the room due to it's small size. Having stayed at the room I felt that it was quite possible to fit a crib in there with rearrangement of the table and chairs. I did not further pursue on this matter though. In summary, a good hotel although I would be wary if it's a family holiday with young kids. It would be wise to confirm the bedding configuration before the trip. The hotel does have newer wing of nicer rooms so perhaps the air circulation was better at the newer wing.
Genuine Hotels.com guest review
1 night trip Jun 9, 2014
Jenny
AS
3.0 / 5Good
"Convenient hotel location"
Hotel is easily accessible as airport limousine bus terminal is just outside the hotel. Subway station is just below the hotel & JR line is near. Hotel room is small but with complete amenities provided. However, the sound proofing of room is bad as can hear people walking along corridor & talking.
Genuine Hotels.com guest review
4 night trip May 8, 2014
A Traveler
SG
4.0 / 5Excellent
"Great location"
We stayed here for 2 nights. The hotel is in a great location. There's shuttle bus straight to and from Kansai airport. The train station is about 5 minutes walk. The hotel is also surrounded by restaurants and malls. Overall good service and room is comfy and clean.
Genuine Hotels.com guest review
2 night family trip Apr 19, 2014
Ingrid
AU
3.0 / 5Good
"Just across the road from Osaka station"
Fantastic location, very close to train/subway, lots of places to eat nearby. Hotel itself a bit old and tired. Room was clean and comfortable.
Genuine Expedia guest review
Other trip Apr 17, 2014
Lian
AU
4.0 / 5Excellent
"very close to the train stations"
nice, enjoyable, very pleaseant, definetely will stay here next time
Genuine Expedia guest review
Other trip Apr 16, 2014
misstraveller
MY
3.0 / 5Good
"Good location a bit old"
Easy access from 3 major train station. Airport limo just in front of hotel. hotel a bit old
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
Christin
SG
4.0 / 5Excellent
"Great location for everything you want to do!"
Roomy semi-double room, convenient location, reasonable rates for weekdays but really expensive for Saturday.
Genuine Hotels.com guest review
1 night trip Apr 2, 2014
Rebecca Tai
AS
5.0 / 5Outstanding
"Good location, shuttle bus directly from/to airpor"
professional staff, it is 50th anniversary, congratulation!!
Genuine Hotels.com guest review
1 night trip Mar 23, 2014
A Traveler
AS
4.0 / 5Excellent
"Great location"
Hotel location is convenience. Room is clean and large. The only comment is they only have warm air during winter that we have to request to unlock the window but it becomes rather noisy.
Genuine Hotels.com guest review
4 night trip Mar 13, 2014
A Traveler
AS
4.0 / 5Excellent
"Great location !!!"
They renewed our wing so room condition was decent. Impeccable location to get to anywhere.
Genuine Hotels.com guest review
3 night business trip Mar 12, 2014
moe
AS
4.0 / 5Excellent
"good location"
very convenient and good location. direct airport limousine bus to and from hotel. osaka main station is just beside the hotel. You can't find a better location than this. Very nice stuff that help us to keep our luggage for 2 days even thou it was after i checked out the hotel. So I dont have to bring my extra luggage when i travel to Kyoto for 2 days. ( Yes, I don't even stay with them after Kyoto trip). However, room is very small.
Genuine Hotels.com guest review
3 night family trip Mar 4, 2014
Summer Ang
CA
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