All hotels in Scottsdale, Arizona, United States of America
1 room, 2 adults
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5001 N Scottsdale Rd, Scottsdale, AZ, 85250, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 1,127 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.0
  • Neighborhood
    4.5
5.0 / 5Outstanding
"A+"
It was wonderful!! The rooms were big and clean. The breakfast was amazing!! From now on we going to stay at this hotel when we travel to Phoenix!!!
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you very much for the extremely positive review. We sincerely appreciate you visiting with us and sharing this great feedback. We look forward to welcoming you back to the Chaparral Suites very soon!
1 night family trip Jun 7, 2015
Richard
US
5.0 / 5Outstanding
"Accommodating Staff"
The front desk was very helpful and allowed us to stay in our room an extra day even though we had booked through Hot Wire. Very accommodating staff!
Genuine Hotels.com guest review
Response by Chapparal Suites
We love hearing from our guests and are so happy to hear that you enjoyed your time and experience with us. We hope to see you again soon!
1 night business trip Jun 12, 2015
karla
US
2.0 / 5Fair
"Rooms tired and in need of updateing"
There was a party in the 4th floor. Pretty loud, room smelled like a sinker had just checked out. Parking was a nightmare
Genuine Hotels.com guest review
Response by Chapparal Suites
I do apologize that it was rather noisy when you stayed on the 4th floor, and that parking was difficult. We are planning a renovation in this year and will address many of these items. I encourage you to stay with us again and we will make sure you are fully satisfied with your stay.
1 night romance trip Jun 12, 2015
A Traveler
US
5.0 / 5Outstanding
Second time at this hotel. Very satisfied.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you for your lovely review and that you have such a enjoyable experience with us!
3 night romance trip Jun 8, 2015
Carl
US
5.0 / 5Outstanding
"great stay"
Had a great room on the end so there was no balcony traffic going by our doors. That was great. Enjoyed a good meal at the sports bar and grill and the free breakfast was outstanding. All the front desk staff were wonderful.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thanks for your wonderful remarks. We are thrilled to hear that you enjoyed your stay and our accommodations. We look forward to welcoming you back soon.
1 night family trip Jun 10, 2015
Jeffery
US
3.0 / 5Good
"Clean hotel, horrible service!"
When we arrived 50 minutes after check in time was available, our room was not ready. Basically the attitude was come back later, we don't care if you have to wait for another hour or so. When we finally checked in, our room was nice and clean, however we checked in 4 people and the room was prepared for 2. We asked for pillows for the hide-a-bed for our kids and asked for 2 extra towels. Took hours!! We went to dinner, returning quite late, still no towels or pillows. Had to call front desk 5 times to get anything. When we checked out, attitude was much the same as check in. They didn't care to help us. The room was nice--older hotel that has been revamped, area was nice-- right at the end of Old Town, Internet was horrible. (If you're using for a business trip, think again.) The high-light of the whole experience was their made to order breakfast, was pretty good. We won't go back to this hotel again.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you for reviewing your most recent stay at Chaparral Suites Scottsdale. We’re very sorry that our staff didn’t treat you in a friendly and professional manner. We have passed on your other comments to the rest of our management team. We hope you will give us another opportunity to serve you again in the future.
2 night family trip Jun 9, 2015
Kelly
US
4.0 / 5Excellent
"Good/But Dishonest Staff"
It was a good stay. Despite the hotel being old and needing renovated, it was still nice and comfortable. The staff was very nice. The only thing that was bad is that we left our apple iphone charger plugged into the wall and no one has called us, and it's been a week. So this tells me that one of the maids is a thief and took our charger and that is very sad to see. Because of this, I will never stay here again. :(
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you for visiting with us and sharing this feedback. We sincerely appreciate your comments and will certainly work hard to correct these items and regain your trust in our hotel. We will address this issue to the management team. Thank you again for providing us with this information regarding your recent visit to our hotel.
2 night romance trip Jun 5, 2015
Jeffery
US
3.0 / 5Good
"Nice place"
We had a really good visit. The room was nice but the a/c didnt work very well.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you for the review, it is great to hear that you enjoyed your visit. With regarding the A/C issue, our hotel will be undergoing a renovation soon and will provide much more updated features for our guests to enjoy. I encourage you to consider staying with us again once complete!!
2 night romance trip Jun 5, 2015
Cassidy
US
5.0 / 5Outstanding
"Great hotel for the price & wonderful amenities!"
This is very nice and affordable place to stay. The suites are great! With all the amenities one would need including a separate living room, and extra sink in the bedroom. There are two pools and hot tubs that were very clean. It was a wonderful stay with comfy beds. The breakfast is made to order and there is a great selection to eat in a room with a great view!
Genuine Hotels.com guest review
Response by Chapparal Suites
thank you for taking the time to review our Chaparral Suites!! We appreciate your wonderful comments and so glad you enjoyed our amenities our property has to offer. We hope you will stay with us again very soon!
1 night family trip May 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing staff!!"
Incredible staff. so friendly and hospitable. Very nice room, even if a bit dated. Clean and well taken care of. Would recommend to anyone and everyone!
Genuine Hotels.com guest review
Response by Chapparal Suites
We are delighted to hear that your most recent stay with us was so enjoyable. We take pride in providing quality products and services that our guests have come to expect. It is our hope that you will be able to visit us again soon.
1 night family trip Jun 4, 2015
A Traveler
US
4.0 / 5Excellent
"Location, Food, Drinks"
Always a great stay. Great full service breakfast.. great afternoon happy hour included! great location
Genuine Hotels.com guest review
Response by Chapparal Suites
We are very pleased to hear that we were able to provide you a clean comfortable stay with good amenities! We look forward to serving you again in the future.
2 night romance trip Jun 4, 2015
Robert
US
4.0 / 5Excellent
"staycation"
Had a staycation with my girl. Overall a nice hotel and great service the only thing i would say is, it needs more parking spaces.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you Jacob for the review of our property!! Glad to hear that you enjoyed your stay with your girl. Sorry about the inconvenience of the parking but hopefully you will come and visit again soon!!
1 night romance trip May 30, 2015
Jacob
US
4.0 / 5Excellent
"Will stay again"
Overnight stay in June Was huge true suite with separate living room and bedroom 2 tvs small kitchenette with small fridge and tiny microwave Cocktail reception and cafeteria style free breakfast in clubhouse Clean pool Kids loved it here
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you for the lovely review of our property!! We are glad that you enjoyed our suites and the great amenities that comes with staying with us. We will see you again the near future!!!
1 night family trip May 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Friendly Resort near downtown Scottsdale"
We checked often with this Resort & finally got a great rate & were very pleased with our stay. Although this is an older place that could use some renovations, it is well kept & clean. The staff were all very friendly & accommodating & hard working. There was always someone cleaning or tending to the grounds & the free made to order breakfast everyday along with the 'happy hour' were a hit. As with most resorts, you will have a few of the 'less than desirable' tenants who seem to have no regard for moral values or how they & their children behave in public. I observed the staff having to work extra hard to clean up after these people & deal with there lack of morals without a complaint. The pool area with tables was generally trashed by the end of the evening on the busy nights but by the 1st thing in the morning was always cleaned & ready for another day. All in all we enjoyed ourselves greatly & will go back again. This place is a much better value at easily 1/2 the price or better than most of the other resorts nearby.
Genuine Expedia guest review
Response by Chapparal Suites
We are delighted to hear that your most recent stay with us was so enjoyable! We take pride in providing great customer service that our guests have come to expect. It is our hope that you will be able to visit us again very soon! Take care!
Other trip Jun 3, 2015
Jesse
US
5.0 / 5Outstanding
"Parking"
Everything listed above was just fine, including the super breakfast every day. The only problem we had was the limited parking availability, unless we parked a block or two away in a distant parking lot, which is a problem for us who are 80 years old. You might consider "Sr. Parking" next to the building.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you for the positive review of our property!! We are glad that you enjoyed our popular breakfast, it is one of our favorites too!! We do apologize for the inconvenience of the parking. We are going through renovations and will be bring this up to management regarding parking. Hope too see you again in the near future!!
6 night family trip May 25, 2015
A Traveler
US
4.0 / 5Excellent
"Needs updated"
Overall it is a nice place. The room a/c barely cooled down after 2 days. The shower controls need to be updated so as not to burn guests in the future.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you for reviewing Chaparral Suites. The items you noted in your review will be addressed in the upcoming renovation and brand change. I personally would like to invite you back to stay with us again, and allow us the chance to change your opinion and show you what a great experience our guests deserve and can expect of the Chaparral Suites.
2 night romance trip May 25, 2015
A Traveler
US
3.0 / 5Good
"Plywood"
I booked the Hotel based on the rating and pictures on line. I was really surprised when I arrived and noticed a piece of plywood between the mattress and box spring, rm 329. Other than that I enjoyed my stay.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you very much for visiting with us sharing this feedback. Apologize for the inconvenience you had in your suite. We are pleased to announce that we are starting renovations this week. We hope you consider staying with us in the future.
4 night trip with friends May 27, 2015
A Traveler
US
3.0 / 5Good
"O.K. for the money - Close to Old Town"
I've stayed all around Old Town over the past 10 years, but never here. I was in town for a week long vacation. The hotel staff up front was pleasant. The hotel looks fine on the outside, but once in the room, the years of wear were evident. Torn shower curtain, caulking curling up in the bathroom. Couldn't ever utilize the rear pool as it was taken over by a bunch of "large" old men in speedos working on their tans from sunup to sundown. Pretty disgusting. The best thing about the hotel is the location. Chapparel goes right to the 101, and the hotel is within walking distance (1/2 mile) of Old Town and the Fashion Square Mall.
Genuine Expedia guest review
Response by Chapparal Suites
Thank you for reviewing our hotel. We were very sorry to hear that your accommodations did not meet your expectations; and we appreciate your honest assessment of your room, because this will help us with the upcoming renovation that is happening this summer. We hope you will be able to try us again in the near future.
Other trip Jun 2, 2015
Mark
US
4.0 / 5Excellent
"A nice Getaway"
The hotel was a bit outdated but had a facelift. It was very clean and the staff was very friendly. Breakfast was fair and the line for the hot station was always very long and slow. Our room faced Scottsdale Blvd. and the traffic was quite loud. Overall I was very pleased, though, and would stay there again.
Genuine Hotels.com guest review
Response by Chapparal Suites
Michelle, thank you the review. Thank you very much for your open review of your stay at our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the property that need updating. It would be such a pleasure to welcome you back to our new and improved hotel!
3 night family trip May 26, 2015
Michelle
US
5.0 / 5Outstanding
"Nice suite larger than I expected, just beautiful."
I would stay there again, no problem. Terrific full breakfast, not just a continental breakfast. Swimming pool & they were cooking out by the pool.
Genuine Expedia guest review
Response by Chapparal Suites
We are so glad to see how much you enjoyed your visit with us and appreciate the great review. Our location is ideal to enjoy all that the Scottsdale area has to offer! We are so glad you also enjoyed our popular breakfast! Thank you again and we look forward to seeing you again soon.
Other trip Jun 1, 2015
Joanne
US
4.0 / 5Excellent
"Beautiful Views"
Kelsey at the front desk was AWESOME ! Rooms were Quite,Clean,and comfortable. Breakfast was good but staff was a little slow.Great views.I would definitely stay there again.
Genuine Hotels.com guest review
Response by Chapparal Suites
James, Thank you for taking the time to review our Chaparral Suites!! We appreciate your wonderful comments and so glad you enjoyed our amenities our property has to offer. We hope you will stay with us again very soon!
1 night business trip May 26, 2015
James
US
3.0 / 5Good
"Family-Friendly Hotel in Scottsdale"
The room layout was great, with a separate living area and wet bar with refrigerator and microwave, and having two vanity areas, one in the bathroom and another in the bedroom, was very convenient. The bed was very comfortable. The property is older, and could use some updates. Upon entering the room, it had a bit of a musty smell, though that dissipated once the A/C was adjusted lower. The amenities are pretty basic -- cheap bar soap in the shower, and towels that were of lower quality. It wasn't bad. It just wasn't great, However, if you are visiting with kids/teenagers, then the layout is worth the other lacking amenities.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is very important to us and we always want guest expectations to be met upon arrival. We would like to apologize that your stay did not meet all of your expectations. We have reviewed all of your suggestions and concerns, and our management team is working to make improvements wherever necessary.
2 night romance trip May 28, 2015
A Traveler
US
3.0 / 5Good
"trip to Scottsdale, AZ."
Great location, but hotel is in need of an upgrade.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you John for reviewing our property. We are in the process of doing renovations and are very excited for the changes!! We hope you consider on visiting us again soon!
5 night business trip May 25, 2015
John
US
5.0 / 5Outstanding
"excellent"
I was really happy with the entire stay. I would come back to this hotel again. Fred the driver for the courtesy van with outstanding. the breakfast staff was outstanding. The room was very comfortable. We were treated kindly.
Genuine Hotels.com guest review
Response by Chapparal Suites
Karen, we are so glad to see how much you enjoyed your visit with us and appreciate the glowing review. We appreciate that you made us your travel headquarters while visiting our area. Thank you again and we look forward to seeing you again soon.
2 night family trip May 27, 2015
KAREN
US
3.0 / 5Good
"Value add."
Good value for the services you recieve. I highly recommend this for anyone with a large family.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you Norberto for the review!! We are glad you enjoyed your stay and look forward to you and your family to visit us again soon!
3 night business trip May 13, 2015
Norberto
US
5.0 / 5Outstanding
"Good value, good location, good hotel"
Check-in was quick and hassle-free. Rooms are all suites and as far as I could tell may all be the same. Suites were large, clean, and well laid out. Everything worked, including the fridge which we used. Two sinks separated- one in the bathroom, one in the bedroom.
Genuine Expedia guest review
Response by Chapparal Suites
Thank you so much for the kind words! I am glad to hear you enjoyed your time with us, and we hope to see you back here again for another visit soon!
Other trip May 29, 2015
Jan Petersen
US
5.0 / 5Outstanding
Large suites, good breakfast, and nice pool areas.
Genuine Expedia guest review
Response by Chapparal Suites
Thanks for the kind words!! Come visit us again the near future!!
Other trip May 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great and convenient."
This is the second time we stayed here. Great pool. Great included breakfast. Spacious rooms with all the amenities. Super close to Fashion Square and Old Town Scottsdale. Staff were more than happy to help with a late check out.
Genuine Expedia guest review
Response by Chapparal Suites
We are very pleased to hear that we were able to provide you a comfortable stay with great customer service! We take pride in that. We look forward to you coming for another stay very soon!
Other trip May 28, 2015
Chase
US
5.0 / 5Outstanding
Fantastic stay. Loved the complimentary drinks each evening. Really good breakfast bar as well.
Genuine Expedia guest review
Response by Chapparal Suites
Thank you for the kind words!! We are glad you enjoyed our lovely cocktail reception and our breakfast we serve daily. Come stay again soon!
Other trip May 28, 2015
A Traveler
US
1.0 / 5Poor
"Scottsdale hotel"
The room was a non smoking room but it smelled just like like cigarrette smoke. The staff was friendly and gave us another room but overall the hotel is not somewhere I would ever stay at.
Genuine Hotels.com guest review
Response by Chapparal Suites
Delia, Thank you for visiting with us and sharing this feedback. We sincerely appreciate your comments and will certainly work hard to correct these items and regain your trust in our hotel. Thank you again for providing us with this information regarding your recent visit to our hotel.
1 night romance trip May 23, 2015
Delia
US
5.0 / 5Outstanding
"Family Friendly"
Went for a Hockey Tournament with young adults. Room very comfortable with separating living area and bedroom. Work out room nice, tennis court too. Morning breakfast awesome. Nice large eating area to accommodate all.
Genuine Expedia guest review
Response by Chapparal Suites
Thank you for staying at our property during your recent visit to Scottsdale and for such a positive review of our hotel. I'm glad that you enjoyed our facilities and that you had such a pleasant stay!!
Other trip May 27, 2015
Canada
US
4.0 / 5Excellent
"Close to where we were going"
Loved the size of room for the price. But paid one price and could've got it cheaper through the hotel itself. So I'll call them next time first.
Genuine Expedia guest review
Other trip May 27, 2015
kelmar
US
5.0 / 5Outstanding
"great place"
beds were a little ruff,but the service and place was awesome, its a little old, but well maintained, excellent food! we are going to go back!
Genuine Hotels.com guest review
Response by Chapparal Suites
April, Thank you very much for the great review. We sincerely appreciate you visiting with us and sharing this great feedback. We look forward to welcoming you back to the Chaparral Suites very soon!
1 night romance trip May 21, 2015
April
US
4.0 / 5Excellent
"Avoid holidays"
This hotel offers a great rate for the Memorial Day weekend, unfortunately it brings out Joe Six Pack and his buddies........drinking all day at the pool, cursing loudly in front of children and then wanting to fight when called out for it. I think next time I will pay extra to avoid these folks....who told me they come "every year" for the cheap rates. The rooms and service were very nice though.
Genuine Expedia guest review
Response by Chapparal Suites
Thank you for the review and for staying with us!!! We are happy that you chose our property to stay at Memorial Day Weekend and we do apologize for the inconvenience with the other guests. It does get pretty busy on holiday weekends. We hope you stay with us another time for a better experience!
Other trip May 27, 2015
Dee
US
5.0 / 5Outstanding
"I love this hotel!!!!"
My husband and I loved our stay! It is located right next to the mall and is in a great neighborhood. The resort has a very relaxing, festive atmosphere. The breakfast was so wonderful! The food was tasty and sitting by the pool with the birds and flowers surrounding us was a bit like paradise. Our 18 month old was great at the table with her food every morning. The evening cocktail hour is so relaxing. The rooms are older but very well kept. I would stay here again and again!
Genuine Hotels.com guest review
Response by Chapparal Suites
Jessica, Thank you so very much for visiting with us and sharing such great feedback! We appreciate the very positive comments regarding our hotel. It's great to hear that you had such a pleasurable time with us. We look forward seeing you next time you visit here in beautiful AZ!
1 night family trip May 22, 2015
Jessica
US
5.0 / 5Outstanding
"Awesome"
Awesome. Beautiful style with fountains and flowers. Best breakfast of our trip across AZ. Sofa bed was a great extra. Very affordable!
Genuine Expedia guest review
Response by Chapparal Suites
Thanks for the lovely review! We are happy that you enjoyed our stay and our delicious breakfast!! We look forward to welcoming you again very soon!
Other trip May 26, 2015
Jen
US
4.0 / 5Excellent
"Really nice place to stay at"
It is so convenient in terms of location, I really liked the room and the service.
Genuine Hotels.com guest review
Response by Chapparal Suites
Alvaro, thank you for the kind words! We are glad that you enjoyed your stay with us! Come back again and visit!
1 night romance trip May 23, 2015
Alvaro
US
4.0 / 5Excellent
"Review"
Very helpful front desk staff. Great location. Fantastic value.
Genuine Hotels.com guest review
Response by Chapparal Suites
Thank you for the kind words!! We are glad you enjoyed your stay!! Come back and visit in the near future!!
3 night trip with friends May 21, 2015
A Traveler
US
5.0 / 5Outstanding
"happy traviler"
very good. Everyone was courteous and helpful. The room, breakfast, free shuttle, happy hour drinks, and our dinner at the sports rest. was super.I will be back and highly recommend you.
Genuine Hotels.com guest review
1 night romance trip May 19, 2015
jerry r
US
5.0 / 5Outstanding
"Great hotel in scottsdale"
We had a marvelous time but had to leave early due to a death.
Genuine Expedia guest review
Response by Chapparal Suites
Thank you for taking the time to write about Chaparral Suites. We are glad that you had such a great time but so deeply sorry about why you had to leave early. Take care
Other trip May 23, 2015
Susan
US
4.0 / 5Excellent
"Comfortable hotel in excellent location."
Great. Very comfortable.................................................
Genuine Expedia guest review
Response by Chapparal Suites
Thank you!! Come again and visit in the near future!!
Other trip May 21, 2015
Tom
US
4.0 / 5Excellent
"Older resort, but great overall!"
This is definitely an older resort. Rooms are very spacious but not luxurious feeling. Location was great- it's near downtown and convenient stores. The gym was functionable, pool needed some cleaning but were very well utilized, and there were recreational rooms with pool tables! I didn't check out the free reception but I wish I did. Overall, I was pleased.
Genuine Hotels.com guest review
3 night business trip May 12, 2015
Caren
US
5.0 / 5Outstanding
"Better than home"
This is the second time we have stayed here and will always be our first choice. We love the location. The breakfast is perfect and delicious. The atmosphere is so relaxing. We met another couple during the Happy Hour and had a wonderful time. We were even able to catch the Warriors game with fellow Bar Area guest in their Sports Bar. I highly recommend this place.
Genuine Hotels.com guest review
4 night family trip May 14, 2015
Lucinda
US
5.0 / 5Outstanding
"Excellent experience"
The hotel was clean and comfortable. The full breakfast was delicious. The beds were comfortable. Both the front desk staff and the concierge were friendly and helpful. The grounds were in good shape and the flowers were lovely.
Genuine Expedia guest review
Other trip May 19, 2015
Pat
US
4.0 / 5Excellent
"Good location, affordably priced"
Every aspect was pleasant except the aggressive and annoying birds near the pool. They were way too comfortable around humans. Your remodel should include screened in eating areas.
Genuine Expedia guest review
Other trip May 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Hidden gem in Scottsdale."
My stay was too short. (Just 1 day). Would like to return and make this my hotel for day trips and sight seeing. Also, lounging at the pool.
Genuine Expedia guest review
Other trip May 18, 2015
Ken
US
5.0 / 5Outstanding
"Awesome retro feel."
Everything you want without the attitude and price of other places in Scottsdale. Way chill, great pools, very laid back.
Genuine Expedia guest review
Other trip May 18, 2015
Ward / Niffer
US
3.0 / 5Good
"Review"
Tub would not drain & very slimy since it had not been cleaned, room right next to road with major traffic noise, had to ask for towels twice, breakfast was plentiful but so so quality. Could not have breakfast on our last day and even though the food was ready they said would not serve us until 7am. We had to leave to catch our flight. hotel about the quality of a Best Western. Expedia pictures did not match reality. Would not go back.
Genuine Expedia guest review
Other trip May 18, 2015
jim
US
3.0 / 5Good
"Not enough value for the price"
I know this place is older, but it wasn't very clean,the WiFi was almost non-existent,and I had to move furniture in order to plug in my phone. Also, I didn't get the room I had reserved. I will say that the beds were comfortable and the refrigerator was cold.
Genuine Hotels.com guest review
2 night business trip May 14, 2015
James
US
5.0 / 5Outstanding
"Perfect! More than expected."
Nothing bad to say....great amentities....excellent!
Genuine Expedia guest review
Other trip May 17, 2015
A Traveler
US
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