"close to old Scottsdale"
Very dated. Staff was nice however got stuck in elevator for 10 minutes at 102 degrees. No sorry or anything from management. Probably the best thing going for this hotel is the Restaurant and the price to stay thereGenuine Hotels.com guest review
"aire conditioning not adequate"
Our room was not comfortable as it was not cool enough. We realized windows were open above the door..even after them being closed for hours the room was uncomfortably warm.Genuine Hotels.com guest review
"Good place, bad situation"
Overall the Chaparral Suites were as solid as advertised but a water line broke on Scottsdale Road and I was without water for most of one day. Not only no water but the air conditioning was effected. Phoenix in July is hot and water and air conditioning is needed.Genuine Hotels.com guest review
Very friendly staff from the minute we arrived (late at night after a 16 hour drive). Coleman was great! We were in an executive suite and the bathroom was fantastic. It had a spatub but we never used it because the shower was so awesome! Applying makeup was great with the stool provided for seating in front of the mirror. This is a classic old school […] type establishment. The full breakfast was included every morning for free and was great! Happy hour was another great perk and live music by the pool was a nice touch! We also felt they had a very convenient location. Read moreGenuine Expedia guest review
"stop over on way home"
After a long trip from London, it was nice to get in on the last few minutes of their complimentary happy hour.....very nice! Loved the bed! It was so comfortable, especially after the hard beds in Europe. Our only "complaint" was that they forgot to give us the wake up call we asked for, but we had our own alarm clock, so it wasn't that big of a deal.....but […] it could be if someone needed to be up in time to catch the 20 minute shuttle ride to the airport. Read moreGenuine Hotels.com guest review
"Excellent location & amenities"
Great place, great price, great experience. Would definitely recommend this hotel to anybody looking to stay in Scottsdale.Genuine Expedia guest review
"Always enjoy this getaway!"
The hotel is aging, but our family always loves going there. Staff is always friendly, rooms have always been clean, and we love cocktail hour! The pool is perfect temperature, too.Genuine Hotels.com guest review
ROOM WAS CLEAN BUT REALLY NEEDS UPGRADE. IT IS VERY OLD. GROUNDS WERE PRETTY. BEST THING OF ALL WAS COOKED TO ORDER BREAKFAST AND IT WAS SERVED UNTIL 10:30 AM WHICH IS GREAT SINCE NO ONE WANTS TO GET UP EARLY WHEN ON A GETTAWAY TRIP. WOULD NOT STAY AGAIN BECAUSE UNLESS UPGRADED.Genuine Hotels.com guest review
"In need of FULL RENOVATION..stay at another."
The hotel is in need of some major repairs and repainting, general upkeep is lacking almost everywhere. Roof panel fell off in our bathroom at 2am. Carpets are worn and dirty. Breakfast/Happy Hour room is dated and stale smelling. There is not enough general parking for the guest, so if you go out at night, even though you have a room, you may not get […] a place to park. Shuttle was unavailable for my family, even though we had talked to the front desk and were told to come down. Pool area is more a a beached whale fest, than a place you would find appealing to hang out at. Balcony door would not close all the way, so the AC ran all night to make up for the lose. Giving this 'resort' a 2 rating is being very generous, especially with the other choices nearby for the same cost. Read moreGenuine Expedia guest review
"Convenient but dated"
The hotel was very comfortable and conveniently located to shopping, restaurants, and freeways. The cook to order breakfast was delicious! Unfortunately, the room was extremely dated and smelled stale. The shower head didn't work, but was promptly replaced once we brought it to their attention. The room was clean and comfortable, and the pool was refreshing. […] Great hotel...just needs a face lift. Read moreGenuine Hotels.com guest review
"Great hotel. Convient to attractions."
Easy to check in. Easy to check out. Fantastic breakfast. Clean poolGenuine Expedia guest review
"Great Value in Scottsdale"
My family has been coming to this hotel for years. You can't beat the overall value: great location, nice pools, excellent free breakfast.Genuine Expedia guest review
"Our stay was excellent"
The food, the hotel. the staff was great. what more can I say.Genuine Expedia guest review
Beautiful hotel in general except for some little things that was not a big issue like phone on the night stand that was not working, and tub clogged up on first use, front desk was notified and everything was taken cared of accordingly., overall it's excellent.Genuine Expedia guest review
"Free breakfast and the restaurant food is so good!"
Awesome pool and close to everything. Free breakfast is a huge plus!!! They even had live music and free happy hour cocktails! Loved it!Genuine Expedia guest review
"Always happy with The Chap"
I have been attending an annual golf outing in Scottsdale for the last 20+ years (first as gathering of recent college grads/friends; later with families). The Chapparal Suites has been our home for all those years. Great spot; good service; the fourth floor grill is good quality; and you have to love the breakfasts. Expect we will be continuing the […] Chap for many more years, assuming we maintain our own health. Read moreGenuine Hotels.com guest review
"Everything you need in the middle of nowhere."
On our mission to see every state we flew in to Phoenix and stayed here. It’s not really close to anything but everything we needed for our night’s stay was within the resort. Plenty of extras! Great value. The restaurant was great!Genuine Expedia guest review
The service and price were exceptional! The pool was beautiful as well as the rest of the surroundings. It has an awesome breakfast. Really appreciated the separated living/sleeping rooms especially with kids in tow. The only negative I have for Chaparral Suites is the bathrooms were a little older but still not bad. Highly recommend :)Genuine Hotels.com guest review
"Nice, older resort/hotel in historic area."
Weekend stay to celebrate 40th anniversary. Enjoyed the complementary hot cooked breakfast and fresh pastries. The staff was very helpful and pleasant. Both pool areas were well maintained and had plenty of setting areas/lounge chairs to enjoy the scenery and sunny weather.Genuine Expedia guest review
"Nice and quiet"
Clean, comfortable and great price...Genuine Hotels.com guest review
We were pleasantly surprised by the hotel. Not just because people were friendly and the room was clean and neat, but because it also had a great location, fantastic breakfast (not all carbs) and was very affordable. We extended our stay!Genuine Hotels.com guest review
"really nice hotel"
We thoroughly enjoyed our stay. The hotel was fantastic, with a great pool. The restaurant/sports bar had fantastic food. The people at the front desk were extremely pleasant and helpful.Genuine Hotels.com guest review
We were able to have a suite, a made to order breakfast, and a happy hour each night...for $89/night. The pools are not high end resort quality, but they served the purpose of cooling off in the terrible heat.Genuine Hotels.com guest review
Great Value, staff was friendly, happy hour was nice, very close to Scottsdale fashion square mall. The walk to the mall was closer that walking through the mall. Made to order breakfast was extremely pleasant, served until 10 am. Will be back next year.Genuine Hotels.com guest review
"Relocating to Phx"
This was a perfect hotel for a couple nights while we were in Scottsdale looking for a house to buy. The free drinks for happy hour were a hit.Genuine Hotels.com guest review
I was surprised, given the great price, that the service was so great. The decor needs to be up dated but everything was so cozy. I can't get over the free full breakfast and free happy hour. If you are on a budget it's a great stay.Genuine Expedia guest review
Nice room and pool areas, great breakfastGenuine Hotels.com guest review
"Nice hotel to stay for couple of days"
Hotel is near nice neighborhood, it is very clean and comfortable, however it is not for people who are in Arizona for complete vacation, I would recommend resort in that case. Hotel is nice to stay for couple of days, max a week.Parking is free, however it like a public parking of apartment complex, where you go around to find a free space, if you […] arrive late you will end up parking your car far away from your room. Food is really great for price, it buffet where you chose what to get serve. Read moreGenuine Expedia guest review
"close to all must-see sights & personal location"
The hotel was very nice. It was close to downtown and facility where we were going to a graduation. we enjoyed the breakfast and swimming facility.Genuine Hotels.com guest review
"Wonderful get away"
We did a last minute get away and so glad we did and chose this hotel. A very quiet evening with music and cocktails by the pool. Had dinner at their sports bar which was very good. Our room was very nice, roomy and clean. We had everything within a mile. Staff was friendly and helpful. When I was going for ice one of the staff members offered to get […] it for me. Very highly recommend this place to couples or families. Read moreGenuine Hotels.com guest review
Rooms a little dated. Grounds and common areas very nice.Genuine Hotels.com guest review
"large suites comfortable bed good breakfasts"
This hotel is a good price and nice pool with comfortable bed and breakfast. Liked it close to fashion squareGenuine Hotels.com guest review
"Excellent Hotel and convienient location!"
My daughter and I had the time of our lives at Chapperal Suites. We enjoyed the hotel and the complimentary breakfast and social hour daily. We were able to walk to Fashion Square mall, Old Town and do some hiking on Camel Back Mountain as it was close also. I enjoyed the fact that we could take excursions to Grand Canyon and Sedona right from the hotel […] and rent a car from the lobby. I liked that we got a ride from the airport to the hotel, which made the overall experience a 10! Read moreGenuine Expedia guest review
The grounds and room were very nice. The staff was so-so. The 4th floor restaurant was not good. The food was less than satisfactory although the servers were quite pleasant. I would not eat there again. The hot breakfast in the morning was great! Although I don't drink alcohol, the cocktail hour was wonderful for meeting new people. Overall, it was […] a very good experience and I would stay at this resort again. Read moreGenuine Hotels.com guest review
"Price was comparable"
The hotel was nice. It may have been an Embassy Suites before as it has the SAME set up. I had a problem with my room and was immediately switched to a new one. Staff was helpful. I would stay again.Genuine Expedia guest review
"great hotel with reasonable rates in Scottsdale"
The rooms were spacious and very quiet- in fact, you do not even hear your neighbors shower or toilet! Lovely plantings, 2 swimming pools. Free cocktails at happy hour--what a deal! Made to order breakfast-complimentary. Spent 4 nights. We would stay again!Genuine Hotels.com guest review
This is a great place and a great deal rooms are huge with separate living room service is top of the line! Free shuttle, free breakfast, free happy hour 530 to 730. Nice beds and pillows ;) 10 minutes walk to upscale shopping did I mention free margaritas! ;)Genuine Hotels.com guest review
"Average Scottsdale Hotel"
Mostly good, some things did not function properly such as lamps, tv remote. The bed was not good. One of the elevators was not working on the side we stayed on. Service was good, very nice grounds. Would recommend.Genuine Hotels.com guest review
"A great deal and so friendly!"
They offered many "extras" for the stay. I wish we could have stayed longer to take advantage of more of them. It was a great place and the price can't be beat!Genuine Expedia guest review
We live about 10 minutes from the hotel but love to do a good staycation in old tow.. Great location, great shuttle and you cant forget the happy hour and free breakfast.Genuine Expedia guest review
Great hotel for the price, love that it was a suite versus just a room.Genuine Expedia guest review
"Questionable front end management"
Found the staff and management at check in uncooperative and difficult to deal with. There was confusion with our bookings on pre paid rooms and they were unwilling to help sort this out. Not what I am used to wen traveling and when full confirmation info is presented upon check in. Once all was finally worked out (not without a lot of pressure form […] us) They did not even offer an apology for the inconvenience which took well over 30 min. Manager was hostile with both me and Hotels.com Not a good first impression !!!!!!Will never book her again! Read moreGenuine Hotels.com guest review
Everything was fine, except the breakfast was less than stellar.Genuine Hotels.com guest review
Older nice clean resort hotel with 2 pools. Be careful if you get a king room. The one they tried to give us had a weird little sitting room and no patio door.Genuine Expedia guest review
Best personal service I have probably ever received at a hotel, probably because it is family (not corporate) owned. The "extras" they gave us were way above and beyond. Well worth the price. I will DEFINITELY stay here again, even going there specifically just to stay in this hotel each time.Genuine Hotels.com guest review
"Big Hotel with nice amenities, fairly close in"
My hub and I stayed for 2 nights to relax after visiting friends. We liked that the price included all; full breakfast, eve cocktails & popcorn, no resort fee, parking or other hidden extra fees. The room decor, the lighting, size of the bathroom, the toiletries, the rough towels and the TV selections seemed a little mediocre to me for this price range. […] Two pools, but small and crowded with kids, no adult lap-swimming. Glad to have a bathtub! Fridge and Microwave! Loved the bedding! Slept like a log in sparking clean, soft white high thread-count sheets with perfect summer-weight quilt. The only elevators were outdoors and way too hot and stuffy in mid-day, but no alternative except stairs! Only ONE one-person bathroom for the entire lobby/pool/dining area???!! Staff helpful, polite, but only one person on duty for this huge hotel and conference center. It did have a nice boutique-hotel feel to it, and the grounds are well kept and in bloom. Read moreGenuine Expedia guest review
Not the best place in town, but to get a suite in the middle of Scottsdale with two pools, full breakfast and free cocktail hour and convertible couch for $125.00 per night, I'll take it! A couple with one child will save at least $$30.00 a day on breakfast alone.Genuine Hotels.com guest review
"Very friendly staff!"
Everyone was so friendly and helpful! Anything we needed they got for us. Where else can you get that type of service along with free full breakfast and a 2 hour happy hour?!? No where!!Genuine Expedia guest review
"Had to change rooms, but Breakfast was good"
The first room was not what we had booked (king bed) and they tried to put us in a two doubles room with the papers stating that the king was a "preference". I complained so they moved us to a room with a 30 year old toilet that clogged up with even a single tissue. Disgustingly stained at the trap as well. I complained again (multiple times) and they […] ended up leaving us a plunger in the bathroom. The AC was uneven as well getting too cold in the afternoon and then not cooling enough in the morning (I work on AC for a living so this wasn't operator error). Still, the breakfast in the morning was excellent, and the location is great, so I'll say that first time there might have been just a one time event. IF I ever stay there again, I'll have to see if there is more of the same issues. The workers are very nice, it just seems like ownership is cheap. Read moreGenuine Hotels.com guest review
Lovely place. Clean, safe welcoming. We truly loved the breakfasts and happy hours by the lovely pool.Genuine Expedia guest review
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