"Good gotel with great location."
Comfortable, clean and convenient locationGenuine Hotels.com guest review
"Will do it again!"
Accommodations were perfect for brief getaway. Centrally located, convenient to shopping and entertainment. Room and facilities well maintained and kept clean. Welcome reception on arrival set the stage for most comfortable and relaxing week end.Genuine Hotels.com guest review
"Love the cooked to order breakfasts!"
We selected the Chapparal Suites because they are in walking distance to our grandchildren. We will definitely be staying there from now on.Genuine Hotels.com guest review
"Good location, great amenities!"
Loved the breakfast! Everyone was friendly! The suites were roomy and the beds were very comfortable!Genuine Expedia guest review
"Nice hotel great for families"
We really enjoyed our stay at Chaparral. The rooms were great and you are able to close off the bedrooms from the living space which was great for the kids. The only down side was that there was no actual thermostat in our room so you either had heat on/off no in between. The pools were great and we loved the Happy Hour!Genuine Expedia guest review
"Nice for the price."
Four night stay. Rooms are very spacious. Beds are comfy. Free breakfast is good. Parking can be an issue. We had NO WIFI in our room (#240)....guessing it's a dead zone. Overall, nice place to stay, good location.Genuine Expedia guest review
It was the perfect getaway Such a beautiful neighborhood Great to walk Very safe SO close to lots of shopping I'll be back for SURE ONLY thing was the bathtub stopper which was too big for the drain and it was difficult to have a soaking bath...but I figured it outGenuine Hotels.com guest review
Very nice hotel and close to the event that I was involved in for the weekendGenuine Expedia guest review
The staff is doing the best they can with a very old building. It's clean and spacious. In the rear building, we heard the large fountain running all night. A timer would be appropriate. If I needed a room in the area again; I would spend a little more and stay in a newer hotel.Genuine Expedia guest review
the room was very nice. Plenty of space and very clean. the breakfast was very good and was pleasantly surprise that it was a hot breakfast.Genuine Hotels.com guest review
"Great affordable hotel"
Stayed here for the weekend for a little staycation. Close to old town Scottsdale but yet still affordable. Hotel common areas are a little dated but the rooms are very nice. The free breakfast and happy hour is very nice and wasn't expected.Genuine Hotels.com guest review
"Chaparral Experience a Plus"
Spent 4 nights. While the facility is a bit dated in a number of ways the staff and overall value made up for any facility shortcomings. Excellent service with everyone we had contact with. They didn't always get it exactly right but the attitudes were always right and trying to be attentive. The restaurant and sports bar were both very positive surprises. […] Good food and service at very fair prices. Not like a normal resort hotel gouge-fest. Exercise area was clean and all new equipment. If you need the latest glitz, not your place. Attentive service, good food and good value - it works. Read moreGenuine Expedia guest review
The restroom needs maintenance. I was unhappy that the water in the tub was not draining very fast. Unhappy. Parking was a hassle. I drove the parking lot twice to find a parking space. Unhappy.Genuine Hotels.com guest review
"Great family set up"
I debated between in-town and comfort, and ended up here hoping it was close enough to town. Really, you had to drive to get anywhere, but if you're happy with that, it's a 5 minute drive into Old Town. You really wouldn't want to walk it on giant busy streets though. We had a ground floor room which was fun for taking a quick soak in the hot tub. […] The whole room, pool/hot tub and breakfast setup is great for families. While comfortable, though, the hotel was standard in many ways. Regular tub with shower curtain, smelled of cleaning chemicals, very chlorine-y spa that made my skin itch, some wear on the standard hotel furniture. It didn't feel luxury, but was comfortable for what it is. The breakfast was a HUGE step better than "continental" - but does have a cafeteria feel. Again, great for kids. Vacationers might be happier to spend the extra $ on a nicer breakfast in town. Would recommend it, but maybe not for a romantic getaway. Read moreGenuine Hotels.com guest review
I was disappointed with the amenities of this hotel. I booked it over other choices because it advertised a free airport shuttle, and a free hot breakfast. It turns out the "free" airport shuttle is only available during certain hours, so I had to pay a $30 taxi fee. It does not run after 9pm! This is not that late. My flight arrived at 9:15pm and the […] hotel would not pick me up. My second complaint is the breakfast. It turns out this hotel was packed with very large tour groups, all lined up for their "free" breakfast. Forget being able to relax over breakfast, or obtain breakfast in a reasonable amount of time. When I walked into the breakfast room, there was a very long line. Since I needed to get to a meeting, I grabbed a coffee and a dry, stale muffin rather than wait in the long, long line for hot food. So, in the end, the 2 things that made me book this hotel were misrepresented. I was very, very disappointed. I did not have a "free" airport shuttle, and I did not have a "free" hot breakfast. I would not stay here again. Read moreGenuine Expedia guest review
Nice spacious room. Quiet location. Complimentary breakfast is very nice. It's not limited to just a few pastries and coffee. You can get anything you like. Hotel staff was friendly and helpful. Room was very clean. Lots of attention to detail making sure guests are comfortable.Genuine Expedia guest review
Room was on 3rd floor below restaurant. Constant noise from carts and staff all night long. Breakfast merely acceptable. Same for cocktails. Just don't get room toward rear-better near lobby.Genuine Hotels.com guest review
"Chaparral Suites Scottsdale"
Friendly staff, good food, comfortable beds, and a decent walking distance to downtown Scottsdale. Some aspects of the hotel need small updates, and the AC in my room was not very efficient, making the room somewhat uncomfortable at times.Genuine Hotels.com guest review
Overall the experience was very satisfying, except for the bathroom was a bit dated and not enough towels and soap. Breakfast was very good and staff very polite. I would recommend it.Genuine Expedia guest review
"Perfect place to stay with quaint older charm"
Completely surprised with the quaint charm of what was once a very elegant establishment. The hotel has been upgraded to very comfortable standards with modern facilities. The ambiance is wonderful. We were treated as friends and welcomed with genuine warmth and professionalism. The rooms were beyond our expectations and loved the place.Genuine Expedia guest review
We were only there one night, so it is a little difficult to judge. The rooms were spacious and clean. I loved that we could get a cooked-to-order breakfast in the morning early. The only problem was parking. Apparently there were several events going on and we had to park quite a distance from our room.Genuine Expedia guest review
As the name says, these are suites, but man is it nice to stay in a suite. So spacious! Plenty comfortable. Love how you can close doors between the bedroom and the living area. Would stay there again.Genuine Expedia guest review
We only stayed one night but we found the staff friendly and helpful. Finding our way was a bit confusing from the hotel lobby back to our bldg but there was ways somebody to tell us 'where to go'-lol.Genuine Expedia guest review
great value and locationGenuine Hotels.com guest review
Great and relaxing let's do it againGenuine Hotels.com guest review
We asked for nonsmoking when we booked - with a follow-up email just to be sure. When we arrived, we were put in a smoking room room and told that it was all they had. We had even prepaid for our room. The next day, they did move us to a nonsmoking, but now I have a cold, complete with coughing and the need for piles of tissues. Not happy at all about […] that. The breakfast that was included was only fair when compared with other hotels. The entire hotel is getting a little old. On the positive side, the suite set up is very good, and our daughter was comfortable when showing up for a surprise visit. While only an average hotel, we would still consider returning because of the location and suites. Read moreGenuine Hotels.com guest review
"Walking distance to Old Town"
Hotel rooms need updating but are still nice. Close to everything. Hotel and restaurant staff are respectful, friendly and helpful. Was suppose to have wake up call on day of departure but never receive one. Also needed a taxi at 5 a.m. and had to remind them at 4:30 a.m. to be sure a taxi was coming as we were suppose to get a wake up call at 4 a.m. […] and didn't. This made us concerned we would not have a taxi to take us to the airport at 5 a.m. and gave them time to call someone. Read moreGenuine Expedia guest review
Stay was nice. Good for a non-resort experience. Nice to have refrigerator. Very easy access to all Scottsdale has to offerGenuine Expedia guest review
"Cardinals tailgate awesome"
All inclusive breakfast and happy hour was the best. Staff was friendly and helpful. Really close to old Scottsdale and where I was working for the week. Went Arizona game and they beat Philly.Genuine Hotels.com guest review
Hotel was very good. Very clean and the staff just terrificGenuine Hotels.com guest review
"Great Place, wish I had more time to enjoy it!!!"
Second time here... the people really took care of me and that was wonderful. What upset me is that I didn't get ANY time to swim, hit the spa or eat at the Grill which has awesome food... I sadly only got to sleep there, my conference just took all of my time. They offer a free breakfast every day and I really appreciate it, even when I didn't have […] time to eat, I could at least get some coffee to go. Read moreGenuine Hotels.com guest review
The hotel was pretty nice overall. A little outdated in areas like the bathrooms but decent. The free breakfast is a nice touch and spacious rooms balanced out my stay. Overall...nice stay. Not fancy but not unacceptable for the money.Genuine Expedia guest review
I really like the location of the property. It is walking distance to Old Scottsdale and an easy drive to the airport. Hotel itself is dated and rather plain. It is nice having the extra space that a suite affords but the furnishings were very simple. Breakfast was included but after the first day we chose to eat away from the property. Everyone that […] worked at the hotel was pleasant. Wifi was sporadic at best. Again, I had to go off property to get a good signal. I will not return - not my type of hotel. Read moreGenuine Expedia guest review
"Excellent hotel and facilities"
The suites are very comfortable and large. The complimentary breakfast is outstanding. The reception is an excellent perk.Genuine Expedia guest review
Just a 2-night stay for our trip to the Grand Canyon. Great accommodations, efficient and personable staff and excellent food!! Wish we had more time to explore Scottsdale. Next time!!Genuine Hotels.com guest review
"made our vacation time a great time!"
Pool, rooms, breakfast ... great! Just needs to update electrical contacts in rooms (catch-up with today's technology needs)Genuine Hotels.com guest review
We had a very enjoyable stay. The staff was very helpful and nice. I would recommend this hotel. Thanks for a nice stay!!Genuine Expedia guest review
Overall experience at this hotel was good but the hotel needs updating.Genuine Hotels.com guest review
I was sick while I was there and the staff was very helpful and on top of everything.Genuine Hotels.com guest review
Very nice stayGenuine Hotels.com guest review
"Great affordable hotel,nice ammenities"
Hotel staff very friendly and great shuttle to the airport. One suggestion would be to update or service the a/c sir handling systrm...pretty noisy fan. Breakfast was good and pool very clean.Genuine Hotels.com guest review
"visiting the kids"
Love the places. If u drink. You will love the 2 free drinks. Breakfast was very nice.another plus for hotel. Com.thx uGenuine Hotels.com guest review
"Nice hotel, spacious rooms"
We had a very enjoyable stay at the Chaparral Suites in Scottsdale. The room was very spacious, clean and comfortable. The bed and pillows were very comfortable too. The complementary breakfast was great. It was made to order and more than the traditional continental fare. The hotel was close enough to downtown shopping, restaurants, bars and nightlife. […] We would certainly stay again the next time we visit Scottsdale, AZ. Read moreGenuine Expedia guest review
This is a nice hotel and with a little updating could be great. It is close to shopping, restaurants, and old town. The facility was very clean and we enjoyed the pool and fitness room. Beds were comfortable and then linens were nice but wallpaper was peeling off the wall in places, furnishings a little tired. All in all it was a good stay. Would stay […] there again Read moreGenuine Expedia guest review
"I'd Stay Again! Relaxing and Worry-Free!"
Delightful! The free cocktails (two hour happy hour) and breakfast were great! I would have described the breakfast as a cafeteria/buffet style rather than made to order. Food was good though! The Restaurant on the fourth floor is great as well! Comfy lounge. Pool and hot tub were great. It's awesome that it's 8 ft. Convenient that there is the Dollar […] car rental in the hotel. We just drove to the airport even though Chaparral offers a shuttle to pick up from the airport and drop off-which is worry free for travelers. Rooms were kind of dated (not a bad thing), but the garden areas really make up for it. They way the garden areas had grown up and around over time is gorgeous! The hotel was definitely comfortable and homey, I'd personally prefer it over it over a modern hip place. The rates! OH the rates are WONDERFUL for what you get. The fashion square and waterfront are in walking distance (if you like to walk, it's just a few blocks) we drove to old town Scottsdale and never had the opportunity to take the free trolley that is around Scottsdale. Someone mentioned on the reviews they never had a hot shower. The showers were pretty hot to me! Room was located where it was next to the road, the local firetruck and ambulance went off both nights we stayed-was annoying, didn't hear traffic otherwise. Bottom line: Choose Chaparral. Read moreGenuine Hotels.com guest review
"Cold Showers/Loud Air Conditioning"
Great location and nice sized rooms. However, in five days we never had a hot shower, only luke warm. In addition, the air conditioner sounded like a plane landing and yet the room was never cool, again, luke warm. Rooms were clean and maid service very good. Free hot breakfast also very nice.Genuine Hotels.com guest review
"Best hotel in Phoenix"
Fabulous as always. Best breakfast in town, can't beat it for the price.Genuine Hotels.com guest review
Great location in Scottsdale very near Fashion Square. Free cocktails and music in the evenings, full free breakfast every day...great landscaped pools and tennis too! Courteous staff...will stay again!Genuine Expedia guest review
Room was very comfortable, even with 2 adults and 2 teen-ageers. wish the beds were queen size, but that is only real complaint. Property and grounds are older but very well maintained. Great parking. The breakfast each morning was a great bonus, along with the free happy hour each evening. Also love that they don't charge a resort fee. Would definitely […] stay again. Read moreGenuine Hotels.com guest review
"Really A Nice Place"
We had stayed here once before years ago. It was just as nice now as it was back then. My only wish is that the pool would stay open a little later, at least for the adults to use.Genuine Hotels.com guest review
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