"Close to Scottsdale Downtown"
It was a good hotel. Had hot breakfast, fairly clean rooms. Business center is free for use by the guest. Has a pool and hot water pool that were heated up even in winter and people were using it. Easy access to freeway. Few things the hotel can improve upon - it is on a Scottsdale road so it is noisy due to the traffic. The facility rooms should be […] updated - especially the heating / air con system it is really noisy at all settings and we had to turn it off so we could sleep. The staff at the conceirge was hit or miss depending on who you got. Read moreGenuine Hotels.com guest review
Another great stay. Thank you Dave and the food and beverage staff. We will return and recommend to friends.Genuine Hotels.com guest review
"Chaparral in Scottsdale"
Second stay at the Chaparral Suites, got upgraded this time, what a great room this was, soaking bathtub, walk-in shower, microwave and refrigerator, very spacious! Thank you Chaparral Staff for a great vacation.Genuine Hotels.com guest review
The room was HUGE, with a small wet bar and kitchen area, and the service was FANTASTIC!! The staff went out of their way to help this tired old nurse. I will definitely stay here again if I need a place to stay in the Valley!Genuine Expedia guest review
"A Great Place to Stay"
The hotel was beautiful, the room was large and complete with a fridge, microwave, and a sit down bar,and dining table. The suite was two rooms and the bedroom was large and comfortable. The breakfast served every morning was great. The staff were very friendly and helpful with suggestions of what sights to see and the best places to eat.Genuine Expedia guest review
This was a business trip and due to weather the flight was delayed, they said their airport shuttle stopped at 9 so had to take a cab that cost$30.THe shuttle was the main reason I booked the hotel. Not sure if I would book again.Genuine Hotels.com guest review
The Hotel girl was really nice she upgrated me to a renovated room but it still felt way to old I would not stay there again sorryGenuine Expedia guest review
Chapparel had only one van for airport pickup. had to wait 1 hour. Hotel is clean but old. no activities, restaurant old, food not so good. Only tv in restaurant room tv's had hardly any stations all commercials.Genuine Expedia guest review
"Second Stay at Chaparral"
This is a very nice hotel. They offer a free full breakfast along with a lovely evening happy hour - no charge as well.Genuine Hotels.com guest review
Staff is cool and professional Place is clean Foods are good Shuttle system is excellentGenuine Expedia guest review
Our friends got snowed in in Texas couldn't meet us in Phoenix (they made all the reservations and arrangements) so when we arrived in Phoenix we had no rental car nor hotel reservations we came across this hotel on hotel.com booked it last minute without having to pay an arm and a leg. The hotel offers the freebies (wifi, breakfast, happy hour drinks) […] that we needed and our room was a suite, clean and spacious. We originally were just going to stay one nite we ended up staying for two more nites. Thank you Hotel.com. :-) Read moreGenuine Hotels.com guest review
"Lots of amenities"
We have stayed at the Chapparal Suites several times in the past and the hotel is very consistent. I love the central location and the rates are also very reasonable for what they provide. The rooms are all suites and you have a very spacious bedroom with a large vanity counter and sink, plenty of closet and drawer space and flat screen TV with desk […] space to use the free Wi-Fi there if you choose (or anywhere else in your rooms or hotel) The furnishings are somewhat dated but in good condition. We were given a "newly refurbished" suite but I could not tell it from any other time I had stayed there. The bathroom is a standard motel model and the living room has a sofa (which makes up into a bed), an easy chair, table and chairs and a small kitchenette with frig, microwave, sink, and coffee maker. My favorite part of staying there is the breakfast buffet with eggs, bacon, and just about everything one could want for breakfast available. There is also a complimentary cocktail hour with wines and bar drinks, but no food, served every evening. The hotel provides free airport shuttle service. The lobby is very spacious and welcoming. This is not the most luxurious or modern hotel in the area but I have not found a better buy for the money in Scottsdale. Read moreGenuine Expedia guest review
"Thanksgiving visit to Scottsdale"
A converted Embassy Suites property is somewhat tired. No bellman unless you request help from someone in housekeeping.Breakfast was decent. Air Conditioner was loud at all settings. Only one tv remote worked.Genuine Hotels.com guest review
"Enjoyed our stay"
The location was perfect for the family and friends we were meeting. The Hotel staff was excellent. Very friendly especially the Front Desk and Restaurant staff. We enjoyed hanging out in the Sports Bar and around the pool. And the breakfast was an added bonus!! We will definately be back next year.Genuine Hotels.com guest review
ENJOYED IT AND HAVE ALREADY BOOKED THERE AGAINGenuine Hotels.com guest review
"Just an excellent value."
It is a nice older motel with facilities that are showing their years. That said, it is a very good motel with great people and amenities. The included breakfast buffet and 2 drink happy hour more than make up for any lack of that brand new shine. AND, the prices are quite reasonable. We will always stay here until something drastically changes.Genuine Expedia guest review
We love Chaparral Suites. The location is excellent and the grounds beautiful.The breakfast is always good. The rooms could use some updating.Genuine Hotels.com guest review
"Close to everything in Scottsdale..."
The staff did the best job of making sure all of our needs were met and the rooms were very nice and clean. Beds very comfortable. Will stay there again!!Genuine Expedia guest review
"Spacious and Practical"
Spacious 2 room suite, great full breakfast, nice 5:30-7:30 reception with free drinks each evening, nicely kept pool/courtyard area. Free WIFI. The room was nice and somewhat updated, but not top notch or resort quality. Very convenient to Scottsdale old town and easy access to other parts of the city. Overall, this is a great practical place to stay. […] Would highly recommend it! Read moreGenuine Hotels.com guest review
Great restaurant recomendationGenuine Hotels.com guest review
Great hotel (suites) very clean, staff extremely helpful and friendly, close to shopping and bike trails, pool and pool area spotless. will be visiting the Chaparral again very soon.Genuine Hotels.com guest review
I never had to worry about anything, they took care of everything.Genuine Hotels.com guest review
Felt like I went thru a bait and switch. Staff was good, friendly, but not well informed of the area, nor the bar and grill in the the SAME hotel. Rooms were clean, non-smoking, but you can apparently smoke out on the walkway, in front of your room, or your neighbors room. I paid for a king size bed, but I got two beds in my room. Thought they were […] queen size, but there was NO WAY they could have been queens. FULL size beds instead !! A friend was charged much more than what was advertised. Bad smell, like a gym, surrounding the courtyard, and pool area. Advertised that there is a restaurant and free breakfast... No mention that the restaurant opens at 11am, and the breakfast is served from the cafeteria. I am an avid traveler, and I travel extensively for business. I will NOT be coming back to this hotel. Read moreGenuine Hotels.com guest review
"weekend get away."
It was a great place to stay. Old tiwn Scottsdale right down the street. Very pleasant stay. Loved the pool! And the complimentary breakfast. Yum yum!Genuine Hotels.com guest review
We were in Scottsdale for the NASCAR race and this hotel was booked through the tour company. We stayed after the race to do some sight seeing and loved the fact that the car rental was right at the hotel. Loved the hotel and service.Genuine Hotels.com guest review
Great hotel - love the old euro-feel to the hotel. Very clean. Comfortable bed. Friendly staff. Excellent bar. Close to everything. Great complimentary breakfast. I would stay here again.Genuine Expedia guest review
My room was recently redone. new carpet, TV. Very clean and comfortable. Convenient to Scottsdale Old Town area. Food and service in Forth Floor Sports Bar was excellent. Complimentary Breakfast was very good. Have stayed at Chaparral Suites over the last 17 years. Will continue to go back.Genuine Hotels.com guest review
"Looks posh on the outside, but isn't."
I selected this location based on its attractive pictures of the grounds. I paid a bit higher than I wanted to, but was willing because it had a slightly higher rating in level of hospitality. The grounds are very attractive, and the staff is helpful and pleasant. I was disappointed, though, to find that the room feels like a Motel 6 on the inside. […] Cheap, stiff-polyester furniture, minimal bathroom supplies, cheap wimpy hairdryer, no hooks or towel bars to hang anything on, unappealing bathtub. I realized I was paying for the enormous size of the room rather than upgrades. This hotel is obviously suited for hosting banquets and weddings, because all weekend there were loud parties along the outdoor hallways, living it up til late. Unfortunately I am just a mom who was looking forward to some spa-style alone time while I attended a seminar over the weekend. Not at all what I got. Read moreGenuine Hotels.com guest review
"Best place to stay in Scottsdale"
Not the most upscale hotel in the area. But if you are looking for a place that is pleasing to the eyes, comfortable, and has a great staff you couldn't do better! The rooms are large and comfortable and have all the things you need for a pleasant stay. The pool area is very nice and we'll maintained. The entire hotel is very very clean. The made to […] order breakfast is the best complimentary hotel breakfast I've ever had. They have a wonderful restaurant / sports bar on the 4th floor, which is good and prices are very reasonable. You can't beat there happy hour! All the staff is very helpful and friendly. My teenagers love that the mall is just a couple blocks down the street too! Read moreGenuine Hotels.com guest review
"Older resort in good location"
The Chapparel needs a decorating lift. Tired-looking, dark suites, so-so cleanliness and condition of common areas. The price is less than other nearby resorts, but the overall condition of the resort explains that. Huge complimentary breakfast buffet and generous complimentary cocktail hour. Pool over-chlorinated. Seems to be more of a convention-type […] place. Very noisy every evening we were there. Suites did provide plenty of room, two T.V.'s etc. which was nice. Location less than one mile from Old Town and shopping areas was great. Read moreGenuine Expedia guest review
"Loved this place!"
The configuration of the hotel is really nice - I liked the character. The cook to order breakfast is quick and tasty! They also offer a happy hour social with beer/wine and snacks. I really liked the location too - a lovely walk to a huge mall (Fashion Square) and old town. I would stay here again in a heartbeat.Genuine Hotels.com guest review
"Would definitely stay here again"
Would definitely stay here again. Perfect location, comfy beds, better breakfast included than the typical continental fruit and bagels....actual eggs, hash browns, bacon, pancakes, etc. Very clean, great space with fridge, kitchen table, couch & 2 TVs. Allows pets for a deposit. Lovely grounds. Staff very helpful.Genuine Expedia guest review
"last weeks stay at the hotel"
I stayed one week on a business trip. The hotel is dated. The breakfast was not that great suprising since the lunch provided by the same hotel was excellent. I had to request shampoo, it was not automatically replenished.Genuine Expedia guest review
"It has a great location to things in Scottsdale"
We were treated so well by all the staff. We loved the pools, suite, sports bar/restaurant. There was free made to order breakfast,shuttle to and from the airport. The suite was lovely and spacious.We could get to all the sights in Scottsdale and there was a cheap car rental place in the lobby.We met people there who had been coming every summer from […] 10 to 20 years! This place is highly underrated. It is a hidden gem. The nicest staff from the management/desk to gift shop employees to the wait and maintenance staff.This all for a great price.How can you go wrong? Read moreGenuine Expedia guest review
We only stayed one night, but will return. My husband was very satisfied with the variety/quality of the breakfast.Genuine Hotels.com guest review
"Hotel Needs Updating"
We enjoyed our stay but would have appreciated more attention to detail from the staff. Even with the DO NOT DISTURB sign and mentioning it to staff our door was knocked on by housekeeping two different days.Genuine Expedia guest review
Response by Chaparral Suites Scottsdale Thank you for writing a review about Chaparral Suites Scottsdale. We are very sorry the staff didn't respect the Do Not Disturb sign on your door. We have contacted our Housekeeping Manager to retrain our staff in this area. We hope to be able to serve you again soon.
"Close to sights"
ExcellentGenuine Hotels.com guest review
"Good choice for Scottsdale; WiFi needs upgrading"
Hotel was very nice. Having a separate sitting and kitchen area made it a very nice option for a several day stay. Breakfast included. After a long day of sightseeing and lunch out, we ate several dinners back in the room. Very comfortable stay and very roomy. Would definitely stay there again. Only improvement I would suggest is the WiFi. It was so […] slow that I frequently couldn't use it at all. Were that to be upgraded, all would have been great. Read moreGenuine Hotels.com guest review
Response by Chaparral Suites Scottsdale Thank you for taking the time to let us know about your most recent stay at Chaparral Suites Scottsdale. We were very pleased to learn you enjoyed your stay with us. We have forwarded your comments about the slow wifi connection to our IT Department. We hope you will choose to stay with us again in the future.
Wonderful time, close to everything, with a very comfortable suite. The staff were most helpful, the breakfast was superb and the Happy Hour most welcome.Genuine Expedia guest review
"hotel in mid scottsdale"
It was basically a good stay but the smell in the room needed some air freshening or air freshener. It smelled like a dungeon or something.Genuine Expedia guest review
Response by Chaparral Suites Scottsdale Thank you for taking the time to make us aware of the odor that was in your room. We are working with our Housekeeping and Maintenance staff to be sure all of our suites are up to our normal high standards.
"A good value for Scottsdale"
Older property but well maintained. Room included a sitting area with bar/sink and fridge / microwave. Very nice pool area with large fountain. Fantastic breakfast included in price along with a 2 drink free happy hour. Their sports bar offers great food !Genuine Hotels.com guest review
"Affordable 5 star hotel"
enjoyed the daily breakfast, happy hour drinks and shuttle serviceGenuine Expedia guest review
Room was clean. Bed was comfortable. Free cooked breakfest . Perfect location close to all the stores and resteraunts. Great resteraunt and sports bar in the hotel. They have everything you need. Friendly service.Genuine Hotels.com guest review
Friendly staff and the breakfast and cocktail hour are a nice plusGenuine Expedia guest review
"nice, but old and smelly"
the staff was helpful, the pool and courtyard were beautiful, and the breakfast was okay. Generally everything had an air of old about it, and the room smelled musty and like mildew. Everything else about the room was clean and tidy - it was just the smell.Genuine Hotels.com guest review
"management didn't care"
I have stayed at this hotel on at least 15 different occasions and always enjoyed myself. This time was terrible. There was a large drunken party (approx. 40) that took over the back pool every day that we were there. They brought out their own blender, bbq's, etc. They also partied well in to the early morning hours and management didn't seem to care […] a bit. There were many people complaining and one couple ever left the hotel. Management kept saying that they were paying customers too and were not too loud at all....are you kidding me. I think they were just afraid the go confront them for fear of altercations. I know this can happen anywhere if the rules are not in place, but the fact that the management let it go this far and then did nothing about it, says a lot of the hotels culture. We will be looking for a new hotel the next time we are in town! Read moreGenuine Hotels.com guest review
Very nice placeGenuine Hotels.com guest review
Response by Chaparral Suites Scottsdale Dear Randy, It is great to hear you had an awesome weekend at Chaparral Suites Scottsdale. We hope you will be able to stay with us again soon.
"Will always recommend"
My family have stayed at this hotel many times, the room space, breakfast, cocktail hour, and their restaurant has never let us down.Genuine Hotels.com guest review
Response by Chaparral Suites Scottsdale Dear Colleen, Thank you for your loyalty to Chaparral Suites Scottsdale. It is always good to hear from our guests who stay frequently that we have provided the consistently great service they have come to expect. We look forward to serving your again soon.
"Comfortable with great staff"
Great location just away from I-10 and near Old Town. Rooms were nice with 4 pillows, good towels and plenty of room. Housekeeping was excellent. The restaurant/sports bar on 4th floor was great with good food. Room service was prompt and the barbecue chicken pizza wonderful and so large we couldn't eat it all. I would go there anytime possible. Guests […] and all staff were very courteous and helpful. Read moreGenuine Expedia guest review
Response by Chaparral Suites Scottsdale Thank you for taking the time to review Chaparral Suites Scottsdale. We were please to hear you enjoyed your stay with us and that our services and staff provided excellent service. We hope to see you again soon.
As usual, GREAT!Genuine Hotels.com guest review
Response by Chaparral Suites Scottsdale Thank you for staying with us again. It is always good to know we provided the services you have come to expect. We hope to see you again soon.
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