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Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (59) | 4.7 |
| Business | (5) | 5.0 |
| Romance | (9) | 4.6 |
| Family | (9) | 4.7 |
| With Friends | (6) | 5.0 |
| All Others | (30) | 4.6 |
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
La Fleur - Intimate main restaurant serving European-style cuisine. Located on the 15th floor. Décor includes artwork by local artist. Open for lunch and dinner.
Grace Garden - Buffet restaurant with panoramic city views. Open for all three meals, with choices ranging from hors d’oeuvre to dessert buffets.
Teppanyaki Gozanbo - Meals of premium Oumi beef and fresh seafood grilled freshly at guest tables. Mountain views. Décor includes tile artwork complemented by soft lighting.
Southern Court Sky Lounge - Sweeping views of city’s south side. Serves lunch, drinks, and cocktails. Nightly live entertainment. Roppongi Rogairo - Modern-day version of a traditional Chinese restaurant dating back 100 years and located in Hangzhou, China. Open for lunch and dinner, specializing in fresh seafood and Chinese stews.
Ukihashi - Named after a legendary bridge spanning the Yoshino River in ancient Yamato. Serves traditional Japanese cuisine in set courses or à la carte options for breakfast, lunch, and dinner. Contemporary Japanese décor.
Banzai - Homestyle Kyoto Obanzai cuisine for lunch and dinner. Features wide selection of sake from local breweries. Informal atmosphere.
Kitcho - Traditional Japanese kaiseki-style cuisine with appetizer soups, sashimi (slices of fish), grilled fish, tempura (fried foods), simmered vegetables, savory cup custard, vinegared salad, rice, and desserts.
Tempura Kyorinsen - Tempura-style cuisine made with seasonal ingredients.
Sushi Shiki - Traditional edomae sushi served in private rooms or at the counter.
Le Temps - Café/restaurant with time theme generated by two large wall clocks and numbers on the floor. Open for breakfast, lunch, and dinner, with everything from coffee to full-course meals.
Orbite - Main bar. Serves a variety of cocktails and other beverages. Décor features copper artwork depicting a steam locomotive.
Grand Jour - Floor-to-ceiling glass windows flood this lobby lounge with natural light. Popular for informal meetings.
Located on level three, the health club, open to adults 20 and older, includes a 20-meter, three-lane indoor pool, which is complemented by a jet bath and far-infrared sauna. A fitness center offers a variety of cardiovascular and weight-training equipment. Men’s and women’s locker rooms are also located here. The recreational activities listed below are available either on site or nearby; fees may apply.
Reviewed by a Hotels.com guest on Jan 3, 2010
This guest did not leave a comment.
Overall Rating
out of value="5""A perfect hotel"
Reviewed by a Hotels.com guest on Nov 10, 2009
I have stayed at the Granvia Kyoto on two trips. The location is terrific, with JR trains and Kyoto subways virtually at the door. While some rooms are above the tracks, soundproofing is excellent. It is an elegant hotel, everything about it is superior, and the service is always great.
Overall Rating
out of value="5""Excellent hotel"
Reviewed by a Hotels.com guest on Nov 4, 2009
EXCELLENT HOTEL. very convenient location
Overall Rating
out of value="5""Excellent hotel"
Reviewed by a Hotels.com guest on Sep 25, 2009
Excellent hotel, excellent location.
Overall Rating
out of value="5""Im sure there must be a lot better in Kyoto"
Reviewed by R of London on Sep 14, 2009
Although the hotel is very easy to find when you get off the train i was very dissapointed with the standard of the room and the noise from the station nearly drove me insane. I am sure there must be better value in Kyoto
Overall Rating
out of value="5""OK, not great"
Reviewed by a Hotels.com guest on Jul 13, 2009
This hotel is fine as a place to spend the night, and the location is convenient to busses and trains. But it is an enormous hotel (95 rooms per floor), so don't expect any personal service of any kind. Food at breakfast is not good.
Overall Rating
out of value="5""Bathroom a dream"
Reviewed by Lynn of Pittsburgh on Jul 1, 2009
This was a modern hotel in the modern and beautiful train station in Kyoto. The hotel had every amenity and was clean and comfortable. We especially liked the bathroom which contained a separate shower and bath. Our only complaint was that there were few nice restaurants near the train station.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jun 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jun 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""luxury hotel"
Reviewed by Tom of Oklahoma City on Jun 10, 2009
Not a budget hotel, but if you want a a super central location and a place to actually look forward to coming back to in the evening, instead of just a place to crash, this is a good choice. Lots of food options in the station mall downstairs. Staff was uniformly helpful.
Overall Rating
out of value="5""Outstanding Stay in Kyoto"
Reviewed by David of San Diego on Jun 1, 2009
Perfect location, modern hotel, nice rooms and views. Great stay for the money and the location made it perfect.
Overall Rating
out of value="5""Great Service"
Reviewed by a Hotels.com guest on May 18, 2009
Location was perfect! Staff was very helpful. Located next to all transportation. Easy access to all sites.
Overall Rating
out of value="5""Fantastic location, service and room!!"
Reviewed by Bonnie of Boca Raton on Mar 17, 2009
This hotel was located directly in the train station and was fantastic not only for the service but the location and room. The food in the hotel was excellent!! This was really a very special hotel and i would HIGHLY recommend it.
Overall Rating
out of value="5""Good hotel for sightseeing"
Reviewed by a Hotels.com guest on Feb 20, 2009
Location of this hotel can't be better. Right next to all the train stations, bus stops. This is very important especially you only have a short time to stay in Kyoto. Hotel is very very big and unfortunately they only have 2 elevators. So depends on the location of your room, you may need to walk a long way to the elevator. As for the restaurants in the hotel, I have only tried the Italian one. It is good.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jan 5, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Large clean, comfortable rooms"
Reviewed by a Hotels.com guest on Nov 14, 2008
We were giddy with the size of the hotel room. It was average sized by American standards, Hyatt, Sheraton,... but compared to the other rooms we had elsewhere in Japan it was HUGE. The location was great if you like lively surroundings. If you are looking for a quiet inn setting, go someplace else. We would definitely stay here next time.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Nov 8, 2008
This guest did not leave a comment.
Overall Rating
out of value="5""Great location, very nice"
Reviewed by a Hotels.com guest on Oct 27, 2008
Very nice hotel, inside the Kyoto Main Station, which makes it easy to find on arrival in Kyoto. Extremely polite and helpful staff, great concierge.
Overall Rating
out of value="5""Great Hotel; Train Station Location worked out great"
Reviewed by Michelle of San Francisco on Jun 27, 2008
Great Hotel! Before arriving I wasn't wild about the Hotel's location-at the Train station. But all is all it worked out Great. Most of the other hotels that aren't near the train station turned out to be pretty remote. We were able to walk a good amount around the area; but most of all the Train station has a lot of offer in terms of food and shopping. There are a couple malls attached/underground and lots of food options. Cabs to the Gion (historic Geisha) quarter were about $20US, or you can easily take the subway. One note: The Gion Corner Geisha show really isn't worth the $30US. The Kyoto Handicraft center had a brochere for something else if you're interested, I just can't remember the name of that program.
Overall Rating
out of value="5""Stay Here!!"
Reviewed by Gordon of Mesa on Jun 22, 2008
As an airline pilot, I stay in hotel rooms 3-4 nights a week. I rate this hotel at the top in every respect. You can't go wrong here. This was my second visit and I'll not stay anywhere else while in Kyoto.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jun 18, 2008
This guest did not leave a comment.
Overall Rating
out of value="5""Great hotel"
Reviewed by Don of Seattle on Jun 4, 2008
Were staying in May 2008, room is not too small as we were expecting from reading reviews. Had a great view of the city and mountains (18th floor). Bathroom is small, but clean, rasors, hair brush and toothbrushes are provided, along with robes. A lot of food spots around and inside the Kyoto station. Very convenient for day trips travel to Nara, Hiroshima, etc.
Overall Rating
out of value="5""Elegant and Convenient"
Reviewed by Richard of Schenectady on Jun 1, 2008
We were upgraded and got a really elegantly appointed room with a wonderful view out over kyoto. Service and cleanliness was impeccable. And the convenience of being right at the train station which is also the main hub for city buses could not be beat.
Overall Rating
out of value="5""Outstanding Hotel"
Reviewed by Kent of Greensboro on May 31, 2008
This is a great hotel! Stayed 2 nights in May and was very pleased. Excellent location to subway and bus system, first rates room and excellent food. This food is high priced, but you get what you pay for. We really enjoyed our stay and would recommend it to anyone!
Overall Rating
out of value="5""Conveniently located above the train station"
Reviewed by Amanda of New York on May 29, 2008
This is a great, western-style hotel, located literally above the train station in Kyoto. It's very convenient if you have a Rail Pass and are coming and going by train. The subway has a stop here as well, so it's easy to get around the city. Another plus is that the rail station is full of restaurants of all kinds, so it it's raining or you just don't feel up to going out to dinner, you have plenty of options in addition to the numerous restaurants in the hotel (which looked good but are pricey). The only drawback is the size of the hotel, it's huge! We had a long walk from the elevator to our room and the lobby was always packed with people. Mot really a problem, but there are smaller, quieter hotels in the city which some may prefer.
Overall Rating
out of value="5""The best in its class"
Reviewed by JR of New York on May 7, 2008
If you look for a business hotel with the best location, service, clean etc... this is it. As a former executive for fine hotel industry I highly recommend the Granvia Kyoto.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Apr 22, 2008
This guest did not leave a comment.
Overall Rating
out of value="5""Gracious and elegant hotel in Kyoto"
Reviewed by a Hotels.com guest on Apr 21, 2008
This hotel was a great choice after a long day of travel from the United States, as we were able to take the standard limosine bus from the airport in Osaka to the bus station in Kyoto, which is where the hotel is located. We had been traveling for nearly 24 hours, and the Hotel Granvia, with its welcoming staff, beautiful lobby, and comfortable rooms, was the perfect remedy for our exhaustion.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Apr 20, 2008
This guest did not leave a comment.
Overall Rating
out of value="5""Great service, wonderful location"
Reviewed by Mary of Houston on Mar 25, 2008
Felt that the Granvia Kyoto had great service and wonderfully located. Disliked having to carry heavy luggage through long walkway and/or using escalator to get to lobby. Elevator to get to room though and someone did help us carry luggage down the escalator when we left. Location in station was convenient for getting around the city, shopping and eating within the station.
Overall Rating
out of value="5""Wonderful!!"
Reviewed by a Hotels.com guest on Mar 25, 2008
This is a beautiful hotel staffed by exemplary people. The rooms are comfortable, with every thinkable amenity, and every member of the staff we dealt with was cheerful and helpful above and beyond the call of their job description. The location - attached to the central hub of Kyoto Station with easy access to trains, buses, and taxis - could not possibly be better. Our only complaints were with the lounge and bar - the drinks we had weren't very good, and we felt they were highly overpriced. However, considering the quality of the rest of the Hotel Granvia, we almost feel nitpicky complaining about anything at all. We would stay here again in a heartbeat.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jan 19, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jan 2, 2008
This guest did not leave a comment.
Overall Rating
out of value="5""Luxurious oasis sited in a stimulating and convenient transportation and shopping hub."
Reviewed by Izadore of Los Angeles on Dec 31, 2007
Beautiful public spaces and comfortable, relaxing rooms in a facility of over 500 rooms. Beautifully maintained and flawlessly operated, but there was little room to use a laptop or do paper work in our mid sized double room due to minimal desk space. Free tea, no free coffee. There are several upscale restaurants in the hotel itself, as well as dozens of places to shop and eat at every price level in the integrated open Borg Cube-like mall and train station. In addition, the basement of the associated department store has a ready to eat food emporium and a supermarket. This mall, of which the hotel is a component, is in itself an architectual wonder. The location also provides convenient access to every form of transportation in Kyoto.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Sep 11, 2007
This guest did not leave a comment.
Overall Rating
out of value="5""Hotel Granvier"
Reviewed by Vincey of OC on Sep 10, 2007
Excellent location and very helpful staff. Great hotel.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Sep 5, 2007
This guest did not leave a comment.
Overall Rating
out of value="5""Excellent Hotel"
Reviewed by Jan of Los Angeles, CA on Aug 14, 2007
We were so happy with this hotel. The location was the best!!! The hotel staff was always helpful, and they all had a good knowledge of English -- some better than others. The room was very spacious, well-appointed, and soooo comfortable. This was truly our best accommodation in Japan.
Overall Rating
out of value="5""spacious, confortable, convenient"
Reviewed by JEAN of New Hampshire on Aug 12, 2007
The room was huge for Japan and very conveniently located for getting almost anywhere in Kyoto and to Kansai airport. I would suggest a booking that includes the buffet breakfast as this is expensive otherwise.
Overall Rating
out of value="5""Convienience and elegency"
Reviewed by a Hotels.com guest on Jul 24, 2007
Hotel Granvia is excellent!!!! Right at the train station, you do not need to travel far after taking the bullet train into kyoto to your hotel. Right outside, there is the bus station that takes you to all the sightsees in kyoto! And the tourist information office is right outside the hotel. On top of that, the room and service are impacable!
Overall Rating
out of value="5""convenient location for efficient quick tour"
Reviewed by lynn li of northboro, mass on Jul 2, 2007
very good location for everything, train, sites, tours and department store, post office and restuarants.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jun 26, 2007
This guest did not leave a comment.
Overall Rating
out of value="5""Great location and convenience"
Reviewed by Doug of Walnut Creek, CA on May 18, 2007
The location above the railroad station in Kyoto is super convenient for an overnight stay en route to another location or as a base for traveling to other cities. There are better hotels in Kyoto for the same price, but none beat the location for the business traveler.
Overall Rating
out of value="5""Outstanding"
Reviewed by Melinda of Seattle on May 16, 2007
Of the four hotels we stayed at on this trip, this one was the best. The service was excellent, hotel staff helpful and courteous, accessibility to stores and sightseeing attractions excellent (right by my favorite temple!). It was right off the JR station which made it accessible to other destinations, but enough off the way we didn't get a lot of noise, although there was some. We did not eat at the hotel, because the prices seemed steep, but there were so many restaurants in the station area the convenience was the same as eating in the hotel.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on May 5, 2007
This guest did not leave a comment.
Overall Rating
out of value="5""Luxury hotel in great location"
Reviewed by Maria of Berkeley, California on Apr 16, 2007
Not a perfect location as it is a bus trip away from Central Kyoto, but it is literally in the bus terminal/JR station and getting a cab/bus/train/subway from here couldn't be easier. Plenty of good shopping and dining in next door Isetan, beautiful modern design, and the hotel itself is truly luxurious and the service amazing. A great way to finish up our week in Kyoto.
Overall Rating
out of value="5""Outstanding Hotel"
Reviewed by R.T. of NC USA on Mar 24, 2007
Our room was very clean, modern and exceeded our expection for size. We were warned that hotel rooms in Japan are very tiny. Bathrooms were wonderful, toiletries excellent. Location was great and convenient. Staff very helpful and spoke excellent english. Would recommend this hotel to everyone going to Japan. The only trouble we had was on arrival attempting to get to the hotel from the train station. Hotel is on second floor of train station but could not locate signs to get to hotel....
Overall Rating
out of value="5""Easy to find hotel for US travelers"
Reviewed by a Hotels.com guest on Mar 19, 2007
This hotel is located right at the Kyoto main train station, so finding it after a day of travelling is quite easy. The staff was amazingly helpful and many spoke at least a little English. If you're planning on seeing Kyoto during your stay, the hotel is not very close to most of the sightseeing locations, however, so expect to take the local subway (can't use your JR train pass if you have one), a cab, or walk. They have a good breakfast buffet ($20), so get the hotel package with breakfast included if you can.
Overall Rating
out of value="5""beautiful hotel in convenient location"
Reviewed by Michelle of California on Mar 17, 2007
We stayed in this hotel which is attached to the Kyoto station for a couple of sight-seeing days in Kyoto. It is superbly run and the rooms were luxurious. The location was very handy since we could walk to and from the trains we took in and out of Kyoto. We highly recommend this hotel.
Overall Rating
out of value="5""The most convenient hotel in Kyoto"
Reviewed by C of London on Jun 2, 2008
After having spent quite some time searching for a good hotel in Kyoto I settled on the Granvia because it located in the station and as I was travelling by train this seemed convenient. However, I was really impressed by the hotel and it's unlike any hotel attached to a station that I've stayed in before. The service was excellent, the rooms are very comfortable and clean with all the latest equipment. And to top that the station is an amazing piece of architecture itself. I rate this hotel very highly
Overall Rating
out of value="5"Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews