All hotels in Vienna, Austria
1 room, 2 adults
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Mariahilfer Strasse 78, Vienna, Vienna, 1070, Austria, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 173 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    3.9
  • Neighborhood
    4.4
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4.0 / 5Excellent
"Great Location"
This hotel has large rooms, though the decor, furnishings and hallways are a little dated. Still it's clean and the staff are very kind and helpful. The breakfast room, food and staff are great. Also, I was able to check in immediately when I arrived instead of having to return later which was a great advantage. The best thing, however, is the location. It is in a fantastic spot, right in one of the best shopping and dining districts of Vienna. It's also close to two metro stations so you can easily get to other parts of the city.
Genuine Expedia guest review
Other trip Dec 25, 2014
Vienna Traveler
US
5.0 / 5Outstanding
"Greatest hotel for me!"
Best location, Big & wide room, Very clean, Coffee and Tea in the Lobby, Calm & cozy, Convenient, Comfortable, Warm&Kind..Everything was perfect!
Genuine Expedia guest review
Other trip Dec 11, 2014
Rachel
US
5.0 / 5Outstanding
"Higher floors have less noise from street at night"
It is close to everywhere because the metro station is 10 meters from NH suites. Located at pedestrians street, shopping and restaurants as well. Hofbur is at 15 min. walking distance. Museum Quartier just 5 min. walk.
Genuine Expedia guest review
Other trip Nov 20, 2014
Aivars V
US
4.0 / 5Excellent
"Conveniently close to a shopping street"
Ideal hotel to visit VIenna for a weekend etc. Next to a metro line literally 30second walk
Genuine Expedia guest review
Other trip Sep 23, 2014
adrian
US
4.0 / 5Excellent
It´s a shame that old pictures of the hotel can still be found on the booking website. They gave an undue bas impression on the rooms while they have been remodelled since. Very nice hotel perfectly located in a shopping street (15 min walk to city center). The room offers a wide space and a kitchen corner.
Genuine Venere guest review
Other trip Jun 27, 2014
A Traveler
US
4.0 / 5Excellent
"paradise for shopping:)"
Staff was great and friendly. Breakfast was wonderful with variety of healthy and fresh stuff.
Genuine Expedia guest review
Other trip Jun 10, 2014
A Traveler
US
3.0 / 5Good
"Spacious rooms near Westbahn train station"
Our 2 rooms for 3 of us were large,well laid out. Had pull out sofa, bar area w electric pot for heating water, tea bags, instant coffee packs, small refrigerator and desk. All tile bathroom, tub/shower very clean, new. Room 405 faced interior courtyard. Hallways absolutely devoid of decoration, and large service cart always parked at elevator, making it feel like a service area. No English TV station. Also, when we inquired about wi fi, were told it was 9 euros, and receptionist failed to say there was free Basic service which we found to be adequate for emails, searching Internet. Small lobby nice, small..room for 2 chairs. Ate at Mia Cucina ( right out front door, 1block, turn right ) which was very good. Bertolotti gelato just down the street, and McDonalds, grocery store across street and lots of eating options. Right by underground, and about 5 blocks to Westbahn. Price was right.
Genuine Expedia guest review
Other trip May 27, 2014
JJ
US
4.0 / 5Excellent
"Great Location"
First off, the location of the hotel is in pretty good proximity to the central sites, or at least the edge of the central sites of Vienna. You could easily walk to these, or, if you'd rather, there's a subway stop practically outside the front door. The street it's on has numerous stores and restaurants, even on most of the side streets. You could eat something different every night and not go more than a couple blocks from the hotel. The room was large, but it kind of had wasted space. It was a suite with one room as a sitting room with kitchenette and the other the bedroom. The sitting room had a desk, couch and chair, but no tv or other distraction. The kitchenette came with a microwave and a mini-fridge, but it was mostly full of mini-bar items. You could still fit some beverages inside. The bed was two singles pushed together, so there was a slot down the middle. This sometimes came into play if you did not lie straight and would be better if it wasn't there, but I pretty sure it didn't prevent any sleep. The buildings along the street are tall and voices echo up, so sometimes you can clearly hear people making noise on the street, but it wasn't to all hours and did not disturb too much. The front desk spoke different languages depending on who was there and were very helpful with recommendations and directions. Overall, this was a fine place to visit Vienna from.
Genuine Expedia guest review
Other trip May 25, 2014
A Traveler
US
3.0 / 5Good
"Great Hotel And Location, But...."
We had the unfortunate luck of staying at this hotel when street construction was being done. Work outside started at 6am and went till 2 or 3 pm, five days of the week. If it wasn't for the construction I would rate this hotel higher, it wasn't the hotels fault but I would of liked to have been warned and asked if I wanted a room higher up or away from the construction.
Genuine Expedia guest review
Other trip May 24, 2014
Nick
US
4.0 / 5Excellent
Loved the hotel, super helpful staff, right next to U stop! Loved everything!
Genuine Hotels.com guest review
3 night business trip May 15, 2014
Sloane
US
5.0 / 5Outstanding
Very clean and spacious room. Get location. Great place to stay in city. We would come back here on another trip.
Genuine Expedia guest review
Other trip May 15, 2014
A Traveler
US
3.0 / 5Good
"misleading Internet information"
The rooms were large and nice, but there were two very misleading things in the description of the hotel. First, the air conditioning didn't work in either room we booked. Secondly, even if you pay for Internet, the speed was so slow, no work could be done. I wouldn't recommend for someone staying in the summer, or who needs the Internet to be reliable!
Genuine Hotels.com guest review
3 night business trip May 1, 2014
kathy
US
5.0 / 5Outstanding
"Perfect base from which to see Vienna"
NH Atterseehaus located on Mariahilferstrasse in the 6th district. It is one of the best shopping areas of the city, located perfectly between the old town (first district) and the Schönbrunn palace and gardens. This hotel offers large, spacious rooms that are pleasantly comfortable and tastefully decorated.
Genuine Expedia guest review
Other trip Feb 18, 2014
James
US
5.0 / 5Outstanding
"Christmas Market vacation"
Have been staying at this hotel for the past 7 years for our December getaway. It maintains its quality of service, friendly staff, convenient amenities.
Genuine Hotels.com guest review
4 night trip with friends Dec 1, 2013
Bine
US
4.0 / 5Excellent
"Great location"
Perfect spot to shop and get around the city. Metro just outside the door. Free tea bags and instant coffee in lobby. Hotel staff very friendly and helpful. Rooms were large and very comfy. Would definitely stay again
Genuine Hotels.com guest review
4 night trip Nov 1, 2013
Gillian
US
5.0 / 5Outstanding
"The Best Hotel Experience"
Could not have found a better hotel, in a perfect location, great staff, nice rooms and very minor annoyance from major street traffic.
Genuine Hotels.com guest review
5 night trip Oct 16, 2013
Keat
US
5.0 / 5Outstanding
"Good urban pick"
Fine experience, Good service, but had no breakfast there (which, I think, should be included in the hotel price, by the way). Thanks
Genuine Expedia guest review
Other trip Oct 11, 2013
A Traveler
US
3.0 / 5Good
"Great Staff, Hard to Find"
Very difficult to find if driving because the main street is shut to private cars at certain times. The hotel would do well to let guests know before booking. Also be wary of parking in the garage contracted by the hotel. I parked my brand new car there for 2 days in a spot that should have been safe and returned to find someone had damaged the car and left without any notification. Otherwise, the room was adequate and the front desk personnel were very helpful.
Genuine Hotels.com guest review
2 night trip with friends Sep 30, 2013
Karl
US
5.0 / 5Outstanding
"Nice hotel, perfect location"
Great stay, as always. Great location, specially for shopping lovers
Genuine Expedia guest review
Other trip Aug 11, 2013
dan
US
4.0 / 5Excellent
"great place"
Loved the room size, service and location near train station.
Genuine Hotels.com guest review
Other trip May 3, 2013
hari
US
4.0 / 5Excellent
"Great hotel for everyone"
I totally recommend this hotel. You can reach all destinations in Vienna in 15 min. The subway station is 15 meters from the main entrance. Staff are very helpfully and friendly.
Genuine Expedia guest review
Other trip Mar 25, 2013
A Traveler
US
3.0 / 5Good
"Good location"
Outside the inner city, but on a very big shopping street and just a few steps away from the subway station. Rooms are very large, the interior is a bit dated. One decent TV would have been better than two very small CRTs. Room was not clean when I arrived but this was resolved quickly. Internet free but painfully slow, strongly limited in regards to traffic. Service staff was friendly.
Genuine Hotels.com guest review
7 night business trip Jan 18, 2013
A Traveler
US
4.0 / 5Excellent
"clean friendly hotel"
Overall a very nice, clean hotel. The staff was very friendly and helpful. For instance, they helped us find a tourist attraction not on the map and with figuring out the public transport to this site. One complaint I have is that the wifi isn't great in the rooms. Our devices would often drop it, and we would re-sign on or at times couldn't find it again at all. There was complimentary croissants and orange juice in the morning. The croissants were a little stale. Also, the fitness room consists of 1 stationary bike and 1 eliptical, not very extensive, but I used them and they are functional.
Genuine Expedia guest review
Other trip Nov 14, 2012
Brittany
US
4.0 / 5Excellent
"Very satisfied with my stay at this hotel"
Everything at the hotel was wonderful - nice staff and nice neighborhood. I could either hop on a metro which is right outside of the hotel or walk straight down to the city's main tourist attractions. Little eateries around the hotel so if you need early morning coffee or late night snack, you can have it without any trouble. The only thing that I was kind of annoyed by was that when I specifically indicated at the time of booking that I wanted two twin beds instead of one double bed and a non-smoking room. I ended up getting two twin beds but they were more like one double bed because of the fitted sheets pulled out on them. So I had to call and explain the situation and after some hassle they were able to take care of it. I also got a smoking room, which I ended up being okay with but the hotel obviously did not look at the requests I had made at the time of booking. Other than this, a wonderful stay at a super clean hotel in a nice neighborhood full of shopping opportunities and good dining/snack options.
Genuine Hotels.com guest review
2 night trip Oct 26, 2012
YJ
US
5.0 / 5Outstanding
Excelent front desk service
Genuine Venere guest review
Other trip Sep 18, 2012
A Traveler
US
3.0 / 5Good
"Great for family since the room is quite big"
The hotel room is good but the corridor is too old have to renovated.the location is good,in the shopping street.is worth it.
Genuine Expedia guest review
Other trip Sep 11, 2012
Sherry
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nice Hotel with very large room"
The Hotel was excellently located and has just been renovated. Very nice! Only minor point: breakfast was 25 Euros when not booked.
Genuine Hotels.com guest review
3 night trip Jun 26, 2015
A Traveler
GB
4.0 / 5Excellent
"Recommend"
Good sized rooms in a very well located hotel, being right in the middle of the new pedestrian area of Mariahilfer St. and in a stone's throw from the U3 station Zeilingergasse.
Genuine Hotels.com guest review
7 night trip Nov 26, 2014
A Traveler
IE
5.0 / 5Outstanding
"Very nice"
Spacious and clean rooms. Excellent service. The rooms could use a lick of paint, but otherwise a very good experience.
Genuine Hotels.com guest review
3 night business trip Sep 6, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great location, everything is good"
Room is clean. Location is extremely convenient. Highly recommend
Genuine Expedia guest review
Other trip Jul 1, 2014
A Traveler
GB
4.0 / 5Excellent
"Comfortable suite"
On main shopping street so very convenient. Not far from city centre. Great suite. Beware of pedestrianisation works going on at moment - noisy. Double glazing in our suite, 4th floor at front, was not good at keeping noise out. Would still go back though.
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
GB
4.0 / 5Excellent
"Good hotel in great location"
Check-in was easy, room was spacious and reasonably clean, with more than enough facilities including separate large bedroom, toilet and bathroom, breakfast bar, TV etc, fridge, cooking area and utensils etc. I had the breakfast which was very good indeed, but a bit overpriced at E17 each. Quiet room, but it was a public holiday when I stayed, so it may be noisier at other times. Lots of good local restaurants and bars, brilliant public transport, and great location. Friendly and helpful staff. What more can I stay!!.
Genuine Expedia guest review
Other trip May 28, 2014
Martin
GB
5.0 / 5Outstanding
"Nice Hotel in the Center of Vienna."
Center - walk to the actual Center of Vienna. Hotel on the best Shopping Street. Everything was positive. Next time we´ll be there again.
Genuine Expedia guest review
Other trip May 4, 2014
Sam
GB
3.0 / 5Good
"Handy for the shops"
Good sized room, if a bit hot most of the time. Air con only seemed to waft warm air even if turned right down. Good clean room, if decor a bit dated.
Genuine Expedia guest review
Other trip Apr 12, 2014
A Traveler
GB
4.0 / 5Excellent
Well located, large clean comfortable rooms, corridors begining to look dated and aged with worn carpets.
Genuine Hotels.com guest review
5 night business trip Apr 1, 2014
ew
GB
5.0 / 5Outstanding
We stayed for a total of 2 weeks. Staff were very helpful, moved us to a larger suite upon request, as that was the one we had seen prior to booking. Great location on Vienna's main shopping street with lots of attractions nearby and a Ubahn stop right outside making it easy to get around. Fitness room was pretty small. Did not try the sauna or the rooftop breakfast area. Nice hotel with striking facade - you can always find it, even though the entrance is relatively unassuming. We would stay there again.
Genuine Hotels.com guest review
7 night business trip Oct 12, 2013
A Traveler
CA
2.0 / 5Fair
"Noisy and quite dirty..."
We had to ask for a room that opens away from the street: the first two nights we couldn't sleep because of the noise – the windows' sound insulation is terrible; absolutely unacceptable. We stayed for 9 nights at the hotel (the payment was made at booking, and there was no way of changing hotels without loosing the money)... during our stay the room was not vacuumed once... we had white soled slippers... by the end of the stay the soles were black. During our stay we were given one small soap... we went and bought our own.
Genuine Expedia guest review
Other trip Oct 11, 2013
A Traveler
CA
3.0 / 5Good
"Well placed for easy access to the Transport syste"
I have been to Vienna many times and have stayed in several parts of the city. The Neubau district and the hotel in the Mariahilferstrasse is very good, and provides easy access to all the areas that I wanted to show my family. The hotel was comfortable and the staff friendly, the only problem was the noise on Sunday morning - this was drilling somewhere in the locality, and to be honest not the responsibility of the hotel. I would recommend this hotel to others who are looking for a place to sleep and do not need to spend extended periods in a hotel room.
Genuine Expedia guest review
Other trip Oct 1, 2013
A Traveler
GB
3.0 / 5Good
"Centrally located hotel for visiting Vienna"
Good reception and helpful with issues. Room service adequate Unfortunately, the wifi room access was often quite variable and slow plus needed to relogin to restore connection.
Genuine Expedia guest review
Other trip Sep 11, 2013
Malcolm
GB
3.0 / 5Good
"Typical Hotel"
Overall an average big chain hotel - nothing special or extraordinary. We were 3 adults staying in a suite (1 double bed and 1 pull-out couch). Generally comfortable beds. Room had a kitchenette (microwave, sink, minfridge), separate bedroom, large 'living room' and large bathroom. The bathroom was separated into a tub/toilet room and a sink/closet rooms. Good stuff: great location (shopping, tourism, transportation), a request for a quiet room was accommodated, nice toiletries, large room, friendly staff. Bad stuff: broken elevator, broken air conditioning, super expensive breakfast, not enough toilet paper or toiletries for 3 people. Minor but annoying: housekeeping would tidy up the used/hanging/do-not-wash-yet towels onto one rack so we didn't know whose was whose. So, a typical hotel. Nothing special. For the price, I expected a bit more, but overall it was ok.
Genuine Hotels.com guest review
4 night family trip Aug 7, 2013
A Traveler
CA
5.0 / 5Outstanding
"Spacious accommodation"
This hotel was fantastic. The staff were all very friendly and helpful. The rooms were huge and well set out.Very close to the underground railway which could take you all around the town. Excellent choices at breakfast. We would definately stay here again
Genuine Hotels.com guest review
5 night family trip Jun 8, 2013
A Traveler
AU
5.0 / 5Outstanding
"Great Location, Excellent Breakfast, value for $"
Despite of old elevator and a bit old inside, others are fantastic! I lost my luggage in the airport and the staff are really helpful to arrange the delivery of luggage to me, sweet. The breakfast is far beyond expectation, it is so much value for $. Highly recommended.
Genuine Hotels.com guest review
2 night romance trip May 16, 2013
A Traveler
GB
5.0 / 5Outstanding
i had very nice time our hotel very good breakfast fantastic room very nice clean and big i am happy.
Genuine Hotels.com guest review
3 night family trip Mar 30, 2013
A Traveler
GB
5.0 / 5Outstanding
"Comfortable hotel"
The staff was helpful and the hotel is nice. We had a suite for two people but could have fit at least one more on the couch. The surrounding area has some things but we had to seek them out. The metro is so easy though, so being right on top of the station was actually pretty nice. We were on the street side so that did make it a little noisy, but it wasn't bothersome. I'm a city person.
Genuine Hotels.com guest review
2 night trip Mar 23, 2013
Danielle
GB
3.0 / 5Good
"Vienna by Terry."
Very noisy. Noise from the street comes into the room even though the windown are closed, you would think the windows are open. The noise in the room is that noticeable.
Genuine Expedia guest review
Other trip Feb 11, 2013
Terry
AU

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
Отель очень удобно расположен: вход в метро (линия u3) прямо у дверей отеля - до аквариума, музея мебели 5 мин., до музейного квартала 10 мин. пешком. На этой же линии станция аэроэкспресса. До Шенбруна 4 остановки на метро с 1 пересадкой, если пройтись 5 мин. до Восточного вокзала. Рядом несколько прекрасных пекарен, несколько супермаркетов Billa.У расположения на торговой улице есть и минусы: толпы народа днем (окна нашего номера выходили во двор , было очень тихо), большое количество попрошаек и бомжей спящих у дверей магазинов по ночам (немного портят вид, но большой город , что поделать). Номер большой, просторный, к счастью - без коврового покрытия. Очень удобно наличие в номере отдельной гостиной и рабочей зоны, наличие кофейника и чайника, маленького холодильника, сейфа, халатов. Сначала не хватало тапочек, но так как были в очень жаркую погоду, было приятно походить босиком по паркету. Кондиционер работал прекрасно (во многих музеях и общественном транспорте с этим были проблемы, так что отдыхали от жары только в номере). Нам все понравилось. В следующий визит в Вену будем останавливаться в этом же отеле.
Genuine Hotels.com guest review
4 night family trip Jul 15, 2015
Maiya
RU
3.0 / 5Good
"Novouređeni NH Atterhouse"
Hotel j preskup za uslugu koju pruža. Nema bazen. Doručak je preskup u odnosu na kvalitetu. Soba je bila s prozorom na Mariahilfestrasse i buka je bila nesnosna, dok nismo zatvorili prozor. Ispred hotela su ugrađene nekakve video igre, pretpostavljam, besplatno, pa ta buka trajr dugo u noć. Dobro je da su ugradili modernije TV. Dobro je da nema tepiha, odnosno tapisona nego lamel parket. Sve u svemu za cijenu koju smo platili ima sličnih hotela u okruženju za nižu cijenu.Na cijenu smo morali platiti i dodatnu taksu. Činjenica da iz godine u godine cijene idu naviše uz istu uslugu. Jedino što je bilo iznenađenje, u odnosu na ranije godine, je super uređena garaža. Ali je zato i cijena otišla naviše.
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
A Traveler
HR
4.0 / 5Excellent
""Ganz in Weiß"...in der bunten Mariahilferstraße"
Drei Tage nach der Wiedereröffnung brauchte es doch einiges an Geduld von Seiten der Gäste...nicht sperrende Zimmerkarten, keine Garage verfügbar (unfertig), sämtliche Adressen in Telefonbuch und Internet geändert und das ohne Warnung, überfordertes (auch wenig erfahrenes ) Personal, das sich bemüht und Besserung verspricht aber nicht einhält...alles wird besser, hofft man, denn die Zimmer sind wundervoll schlicht, etwas zu leer und zu weiß aber echt stylisch und die Lage (mit Garage) wohl schwer zu übertreffen. Verpatzte Generalprobe läßt gute Premiere erwarten. Olla NH!
Genuine Hotels.com guest review
2 night romance trip May 7, 2015
Hansjoerg
DE
3.0 / 5Good
"Top Lage - Hotel in Ordnung"
Lage ist top, leider waren die Getränke der Mini-Bar anscheinend bereits mal geöffnet und sind dann mit Wasser gefüllt worden. War keine schöne Erfahrung!
Genuine Hotels.com guest review
1 night trip Dec 22, 2014
Florian
AT
3.0 / 5Good
"Ideal für einen Kurzaufenthalt"
grosse Zimmer, kein Ambiente, lärmige Einkaufstrasse in der Nacht, Ohrenstöpsel nicht vergessen...
Genuine Hotels.com guest review
1 night business trip Dec 15, 2014
Samuele
CH
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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