All hotels in Austin, Texas, United States of America
1 room, 2 adults
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13681 N. US Hwy 183, Austin, TX, 78750, United States of America, ‏‎855-239-9228
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4.2 / 5Excellent

Score breakdown (from 383 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.1
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5.0 / 5Outstanding
"Wonderful time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful stay close to family. Comfortable.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your wonderful five star review! Please come stay again!
5 night family trip Jun 2, 2015
Marilyn
US
1.0 / 5Poor
"Way Overpriced"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
The room was tiny and impossible to get around in with just 3 people. For what we paid for this "suite" we were expecting a great deal more. The A/C was a wall unit that did not cool well, the "full" size hide a bed was more like an oversize twin (that I had to make up, even though they knew 3 people were coming), when you pulled the bed out it was near impossible to move about the room, the extra pillows we got came with NO pillow cases and the pool on site was the smallest I have ever seen. All in all we should have paid less than $100, instead of almost $200 and we will not be going back, nor will I use Hotels.com again!
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
We are very sorry that your stay was not satisfactory. Please come stay again so that we can make the next review worth five stars.
1 night family trip Jun 5, 2015
Jill
US
3.0 / 5Good
"Nice room but didn't feel welcome by staff"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
room was nice clean and updated the hallway was going through repairs but was neat staff wasn't friendly or very helpful
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your three star review. We are very sorry that you were not completely satisfied. Please come stay again so that we can make the next experience a better one.
1 night family trip May 30, 2015
Christos
US
4.0 / 5Excellent
"Exceptional value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very comfortable and clean room plus very friendly and accomadating service, overall a pleasant stay. Even though they were remodeling some areas when we stayed, I have no complaints, and the best part was we got a great price on the room.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your four star review! Please come stay again!
1 night family trip May 29, 2015
Cynthia
US
4.0 / 5Excellent
"very nice place.clean and helpful people working t"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was very nice ...everyone was very nice and helpful...it served our purpose.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your four star review! Please come stay again!
2 night family trip May 28, 2015
James
US
5.0 / 5Outstanding
"A nice stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was clean, bed comfy. Had frig, microwave and even a sink in the "living" area. We enjoyed our stay and will stay again when in the area.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
We are so glad to hear that you had such a nice stay! Thank you for your wonderful five star review. Please come stay again the next time you are visiting the Austin area. Thank you for choosing the Comfort Suites NW Lakeline.
2 night family trip Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
"sweet and comfy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the pillows was very comfy, was like sleeping on the clouds
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Devon- Thank you so much for this awesome five star review! We have recently renovated our guest rooms, and our new bedding is so soft and comfortable. We love your description of it! Please come stay with again the next time you are traveling to the Austin area. Thank you for choosing the Comfort Suites NW Lakeline.
1 night romance trip Mar 13, 2015
Devon
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The only problem was that we got in late one night and our keys did not work. At checkout the clerk asked us if we got the receipt. I said no and she said it would be emailed. We never got it...
Genuine Expedia guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your three star review! We are sorry about the inconveniences during your visit, and hope that you will come stay with us again.
Other trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice stay. We have stayed here several times visiting my sister nearby. The rooms are always very clean and comfortable.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Hi Jeffrey- Thank you for your continuous interest in our hotel! Its so nice to hear that you visit our location often, and each time everything is clean and comfy. That is the kind of service we strive for! We appreciate your loyalty and this five star review so much. Please come see us again the next time you are visiting central Texas.
2 night family trip Mar 8, 2015
Jeffrey
US
3.0 / 5Good
"Excellent value for the price"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
I was in a pinch and needed to get out of the hole that my company tried to put me up at, which was a mile or so up the road from Comfort Suites. This place was an excellent value for the money. Rooms looked fairly clean, but were of good size and comfortable. Included breakfast that offered cereals, eggs (scrambled and hard boiled), ham, make your own Belgian waffles, yogurts, fruits, and breakfast drinks. If you're on a budget and want the most for your money, this is your place.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Hi Mark- So glad to hear that we were able to help you out when your other accommodations were not so great. We do try to offer our guests the most value for their money, since traveling can be expensive enough. Thank you so much for giving us a chance, and for taking the time to write about your experience with us. The next time your company sends you to our area, please come stay with us again!
1 night business trip Mar 4, 2015
Mark
US
5.0 / 5Outstanding
"cmfort suites"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
my husband and i enjoyed our 1 night stay very much. the staff was very welcoming. the room was clean and comfortable. i always like having a little fridge & microwave in my room. the location is perfect as our business is located on 183.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Hi Nancy- Thank you so much for your five star review! We appreciate your kind words regarding our staff, rooms, and location. If you have a business and travel to Austin regularly, please reach out to our GM, Meghan Byram, about setting up a negotiated rate. We would love to be your convenient home away from home when you are traveling for work. Thank you again for choosing the Comfort Suites NW Lakeline.
1 night business trip Mar 5, 2015
Nancy
US
5.0 / 5Outstanding
"Weekend Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was great. The staff was always accommodating and the rooms were awesome.If we needed to stay again in Austin we would definitely go back to this hotel.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you so much for your awesome five star review! We hope to see you again soon!
2 night family trip Feb 20, 2015
CRISTINA
US
5.0 / 5Outstanding
"Clean nice & comfy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I truly enjoyed the stay. The room was comfy, clean, and spacious. Only down fall is the humidity in the hallway. I worked up a sweat walking back and forth to the elevator...
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your five star review! We are very sorry about the hallways during your stay. We promise it will be much cooler on your next visit. Thank you for choosing the Comfort Suites NW Lakeline.
1 night trip with friends Feb 21, 2015
Georgette
US
5.0 / 5Outstanding
"VERY VERY FRIENDLY STAFF"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Brooklinne was so sweet and kind and very funny. We were there for a funeral and she helped us out by finding places to eat and gave us directions. The guy that took over her shift in the morning was also so sweet and kind. my kids loved the breakfast and the roomy room. They said we need to stay at more comfort Inns like this one.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your amazing five star review! Please come stay again the next time you are in the area.
2 night family trip Feb 20, 2015
christine
US
5.0 / 5Outstanding
"Austin or bust!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and comfortable!
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your awesome five star review! Please come stay again!
1 night family trip Feb 12, 2015
Anthony C
US
4.0 / 5Excellent
"Typical Comfort Suites (A Good Thing)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Typical Comfort Suites — roomy and well laid out. Comfortable bed, good bathroom counter space, etc. Breakfast was also typical, but a bit less variety than in some other Comfort Suites. Not much in the way of food nearby. I will stay here again.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your four star review! Please come stay again!
3 night business trip Jan 26, 2015
James
US
4.0 / 5Excellent
"Working trip"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Beds were very comfortable. Nice little kitchenette for the food I bought and kept in room. A little noise from traffic on hwy. Reliable WIFI. Helpful staff. Sports bar 2 doors down. Other restaurants within short drive. My second stay and I will be back.
Genuine Expedia guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your four star review. We cant wait to see you again on your next visit to Austin. Thanks again!
Other trip Feb 5, 2015
Dani
US
4.0 / 5Excellent
"go to hotel now renovated"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I have stayed here many times. I was happy to see the renovation completed. The hotel got a much needed upgrade. The whole hotel is much nicer now. The bed and pillows are much better. I was surprised that they did not redo the tub and get a new fixture for all the tubs were worn and the fixtures were old. One of the things that kept me coming back was the staff and the wonderful service. Now all the staff has changed. The evening staff was nice but not the same level of service. Breakfast needs work fruit was old. Something is missing now even though everything looks new
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your great four star review! We look forward to seeing you again!
1 night business trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
All good. Enjoyable. Very nice room and convenient location.
Genuine Expedia guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your amazing five star review! Please come stay again!
Other trip Feb 4, 2015
tina
US
4.0 / 5Excellent
"Great place to stay on business"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was clean and very comfortable. The breakfast had a variety of items and the staff was friendly. The wifi worked without issue which was very important as I worked evenings from the hotel. My only complaint was the road noise. Sometimes it could get a little loud if dumpsters were being emptied.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for this four star review! We hope to see you again soon!
4 night business trip Jan 26, 2015
Melissa
US
4.0 / 5Excellent
"Great bed - very restful"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The bed was wonderful. Mattress and pillows made my sleep restful. The only problem was with the Internet connection. I have a Kindle and I could not connect. I was told that it was not compatible with their system. I hope they will fix that.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your review! Please come see us again when you are in the area.
4 night business trip Jan 19, 2015
Gabriela
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel. Even thought it was very close to the Interstate we didn't hear any traffic noise. The only complaint I have is the lack of hot water in the shower. It got warm but not hot. However he pressure was great.
Genuine Expedia guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your four star review! Please come stay again!
Other trip Jan 27, 2015
Mary
US
5.0 / 5Outstanding
"Overall great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rooms very nice, clean. Desk staff helpful. Breakfast good. Would recommend and stay here again.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for the great five star review! Please come stay again!
3 night family trip Jan 16, 2015
Jerry
US
4.0 / 5Excellent
"Hotel Review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
One of the nights we were there they were painting the elevator and made us walk up the stairway with our suit cases to the third floor. Also, the fumes were tremendously bad in the hallway on the third floor from the painting. This situation is a hardship on the guests especially if they are elderly as they are told to carry their suitcases and other items to the third floor. The strong paint fumes are an environmental hazard to the guests. They are not expecting to be exposed to something that can harm their bodies. This hotel needs to figure out a more guest friendly way to paint the elevator....
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your review. We are sorry parts of your stay were unsatisfactory, and hope that you will come see us again.
2 night family trip Jan 16, 2015
A Traveler
US
4.0 / 5Excellent
"Austin Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My stay was great. The breakfast was good. The Front Desk Representative who checked me in was awesome. She had a very pleasant spirit and customer friendly and very helpful. Her name was Becky....Great Job!!! Becky. I will return to this location because of her.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your four star review! Please come see us again!
3 night trip Jan 16, 2015
Kenya
US
5.0 / 5Outstanding
"Excellent place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable to stay here since its a very dependable and clean place. Good breakfast in the morning. Staff is very friendly and professional.
Genuine Hotels.com guest review
4 night business trip Jan 8, 2015
Sumit
US
5.0 / 5Outstanding
"Exceeding my Expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a very nice hotel. The staff is very friendly and helpful. Rooms are clean, new and comfortable. Breakfast is good. Location is convenient. It has exceeded my expectations and will definitely stay there again if I need to stay in Austin.
Genuine Hotels.com guest review
6 night business trip Jan 11, 2015
A Traveler
US
4.0 / 5Excellent
"Comfort to its name"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very comfortable mattress that provide good sleeping quality. WiFi performance is adequate. And we enjoyed the breakfast !
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
Alice
US
5.0 / 5Outstanding
"Good choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We enjoyed our stay. The motel was conveniently located near Lakeline Mall and a lot of shopping and eating establishments. The hotel staff was excellent! We were very happy with this choice!
Genuine Hotels.com guest review
2 night trip with friends Jan 13, 2015
A Traveler
US
4.0 / 5Excellent
"Stay in Austin"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was in Austin for an interview. I was able to sleep well. The breakfast was good.
Genuine Hotels.com guest review
2 night business trip Jan 11, 2015
Timothy
US
5.0 / 5Outstanding
"Nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful! The area outside the hotel is congested but you also have easy access to 183 and Austin in general. While in the room a little bit of noise is heard but very little - it can easy be overlooked in the clean, plush rooms.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
Dawn
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and new hotel. Definitely recommend staying here
Genuine Hotels.com guest review
1 night trip Jan 5, 2015
Sumit
US
5.0 / 5Outstanding
"Impressed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
First time here, very impressed. Will return soon
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Hi Danny- Thank you for your amazing five star review! We love that you were impressed with your stay! We have worked very hard on our renovations, and couldn't be more happy you are enjoying them! We hope to see you again soon! Thank you for choosing the Comfort Suites NW Lakeline. Respectfully, Meghan Byram
1 night family trip Dec 12, 2014
Danny
US
5.0 / 5Outstanding
"Very nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice rooms, staff very helpful, close to where I was going. Will stay again
Genuine Hotels.com guest review
2 night family trip Dec 17, 2014
Danny
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This is one of my personal fav hotel in austin . I love the way each rm has pvt bedroom off of it! there is welcoming staff and overall clean rms...
Genuine Expedia guest review
Response by Comfort Suites Northwest Lakeline
Thank your for your wonderful four star review! Please come stay again when you are in our area!
Other trip Jan 6, 2015
BBUG
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great stay. Clerk was almost alarmingly friendly and helpful. We requested a quiet room away from the nearby highway and couldn't have been happier. The room was very comfortable, clean and well-appointed, and we got a very good rate on Expedia. Better than average breakfast included. The entrance driveway is very close to the exit ramp so be ready to turn in--we missed it the first time. Great service and great stay. We would definitely stay there again.
Genuine Expedia guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your awesome five star review! Please come stay again!
Other trip Jan 6, 2015
JR
US
4.0 / 5Excellent
"Great stay and price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed here after spending too much time in Austin and not wanting to drive home late. The hotel is beautiful, the clerk was friendly and helpful, and the breakfast buffet was kept loaded. The hotel was well worth the price. Drawback, the rooms don't have blackout curtains plus, the room we stayed in faced the car wash, which has a flashing red light all night long. Knocked it down a point for neighborhood for that reason only.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
william
US
5.0 / 5Outstanding
"New Years Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
this hotel, staff and facility allowed me to have a nice comfortable stay for New Years.
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Clinton- Thank you for this five star review! We are so glad that you were able to ring in 2015 with us and had such a nice stay! We expect to see you many times in 2015, and for many years to come. Thank you for choosing the Comfort Suites NW Lakeline. Safe travels, Meghan Byram General Manager 512.219.1800
1 night trip Dec 31, 2014
clinton
US
5.0 / 5Outstanding
"comfort suite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice stay
Genuine Hotels.com guest review
1 night business trip Dec 21, 2014
JOHN
US
5.0 / 5Outstanding
"Comfort. Inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
John- We are so excited your stay was so nice! Please come again! Thank you for choosing the Comfort Suites NW Lakeline. Respectfully, Meghan Byram General Manager 512.219.1800
1 night romance trip Dec 31, 2014
JOHN
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Just needed a place to sleep. Stay was only a few hours.
Genuine Expedia guest review
Response by Comfort Suites Northwest Lakeline
Thank you for your four star review! Please come stay again!
Other trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"best room and friendly personnel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
the room was great, bed was very comfortable. it is outside of the Tustin downtown, but best hotel for the price.
Genuine Hotels.com guest review
3 night trip with friends Dec 29, 2014
A Traveler
US
4.0 / 5Excellent
"Review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The staff was really friendly. However, the hotel is so close from the highway that you can hear the cars at night. Otherwise, the location is close to some of yhe places you woukd like to go/visit.
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great value in Austin!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed 2 nights in this hotel and absolutely loved it. Everything was clean and modern. The staff was very friendly, and the breakfast area was well-stocked and offered a good variety. Plenty of TV channels if you are feeling like a couch potato for a little while during your stay. After staying here, I tried some other Comfort properties, and this one surpassed the others by far. Very convenient to shopping, food, and the highway.
Genuine Hotels.com guest review
1 night trip with friends Dec 28, 2014
Melissa
US
4.0 / 5Excellent
"Smart girl on the reception counter."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
A very pleasant experience. Samantha was on the counter when we called in for directions. She was very helpful. She also gave us directions when we were going out to visit. Smart girl.
Genuine Hotels.com guest review
5 night family trip Dec 24, 2014
William
US
4.0 / 5Excellent
"friendly staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Pleasant staff. Close to shopping and dinning. Only problems were I had my 18mo grandchild with me and ac/heater was were he could get on it and be in the window also our room faced the car wash and we couldn't completely block out their flashing red light.
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
great accommodations for a great price - great deal
Genuine Hotels.com guest review
1 night trip Dec 27, 2014
blair
US
4.0 / 5Excellent
"Very nice hotel and convenient around places!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was amazing and hotel was clean! Staff went out of there way for my daughter and I. Will be staying there on our next visit!
Genuine Expedia guest review
Response by Comfort Suites Northwest Lakeline
THANK YOU!!! We are so hapy you and your daughter had a great stay. Come again VERY soon. Thank you, Erik Colón
Other trip Dec 28, 2014
A Traveler
US
3.0 / 5Good
"Visiting son stationed at Ft, Hood"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was very clean & the staff was friendly. We will be staying there again. The price was excellent for the suite we got. We will be staying herefot all your hrlp
Genuine Hotels.com guest review
Response by Comfort Suites Northwest Lakeline
Hello and Thank You. What did we have to do in order to get the 5 STARS? Come again soon. Thank you, Erik Colón
2 night family trip Dec 19, 2014
Kimberly
US
5.0 / 5Outstanding
"Very nice hotel in a good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This isa very nice hotel centrally located near the highway, stores,restaurants.
Genuine Expedia guest review
Response by Comfort Suites Northwest Lakeline
Thank you so much for the comments. Please come again soon. Always at your service, Erik Colón
Other trip Dec 24, 2014
Fred
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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