"great staff and service"
my room had several things broken and not working. The staff immediately changed my room and brought new keys to me. Great customer serviceGenuine Hotels.com guest review
"easy to find"
very nice place to stayGenuine Hotels.com guest review
the staff is friendly and helpful. my room and bathroom were clean and comfortable. pleasant stay.Genuine Hotels.com guest review
They don't have real pillows for the bed. There were five about 12" square pillows on the bed. I've never seen that before. We called the front desk and asked for real pillows for our room. They are not available.Genuine Hotels.com guest review
Rooms were very nice. Took grandson swimming, the pool needs cleaning, there was dirt all over bottom of it. Breakfast okay. Need real scrambled eggs and bacon.... someone charged snacks from lobby to our room but hotel is taking off iur card.Genuine Hotels.com guest review
"Disappointed on 2nd stay"
We thought that the room was clean until we lost a piece of jewelry and thoroughly searched the room. We then saw some areas that obviously don't get checked or cleaned on any regular basis. The areas were also in plain view--like the carpet and wall right next to the t.v. After that we were uncomfortable letting the kids even sit on the floor to pack. […] Also, the faucet in the tub was so difficult to turn on that I had to call the front desk. The maid came in without even knocking first--another detail that one expects is an obvious courtesy. Read moreGenuine Hotels.com guest review
Great hotel. Nice, clean rooms and polite staff. The hotel was just down the road from Main Event and iFly (indoor skydiving).Genuine Hotels.com guest review
A/C was off in room on arrival even though it was 95 and humid. Took hours to cool it off. Pillows are tiny and very soft.Genuine Hotels.com guest review
"Convenient and Comfortable, but Overpriced"
The hotel was clean and in a good location for our trip. For the price, I am sure we could have found something better in the same area. There were no in-room movies, or games for the kids. In fact, the cable even went out for a period during our stay (for the entire hotel) and was still out when we checked out. If the free breakfast is something you […] are interested in, don't count on it unless you go very early. By 8am, the eggs and other hot foods are the same ones prepared for the start of breakfast and were very rubbery (had to throw them away). There is an IHOP and a Denny's nearby. The pool was nice, but very small with no real room for swimming (soaking only). I was unable to use the pool as there were a few other guests in it when we tried and it was too crowded. We found the gym to be the same. There were only 4 machines (2 treadmills, 1 bike, 1 elliptical) and a wait to use any. So, if you are just looking for somewhere to sleep and shower, it is clean and nice. Do not go if you like the amenities. Read moreGenuine Hotels.com guest review
"Stop over on way North."
Excellent Hotel. Clean, Comfortable and on our route.Genuine Hotels.com guest review
clean & comfortable room with great customer service from the staff.Genuine Hotels.com guest review
"Nice hotel close to my niece's house"
This was ideal for us. It was close to my niece, had free parking, free wifi and a very good breakfast.Genuine Expedia guest review
This is not my first stay at one of your Hotel's. When I first walked into my room. There was an aroma of wetness in the air. The wall paper in the restrooms was coming apart from the bottom seams. Aparently the last guest that stayed in that room was fond of sunflower seeds. The sofa was filled with seeds and other debris. I am really having a hard […] time with conveiencing myself if I should use your hotel in the future. I have business and family in Austin. I'm very seriously thinking of doing businees with another chain. Read moreGenuine Expedia guest review
It was just a nice and friendly hotel. I would stay there again ..Genuine Hotels.com guest review
It was great!Genuine Hotels.com guest review
"Close to all of our Austin stops."
We loved our suite! The bathroom was sparkling. The beds were some of the most comfortable in which we had ever slept. Our a/c worked beautifully and we were cool the whole time we were there. Our extended living area with the full couch was so helpful and we were able to spread out and really enjoy ourselves. The breakfast was delicious! The staff […] was personable and very helpful. All in all, a wonderful experience and has convinced us that on our next travel, we will try to book a Comfort Suites room! Thank you! Read moreGenuine Hotels.com guest review
Enjoyed it. Room was clean and the setup was well r thoughtout.Genuine Expedia guest review
The area surrounding the hotel has taken a turn for the worse in the last few years and a drive-thru car wash has opened next to the hotel. Hotel staff was very friendly and helpful.Genuine Hotels.com guest review
"Very nice front desk staff"
I stayed at this hotel for a week while attending a conference, and it worked well for me. The front desk staff are very friendly and the breakfast is excellent. The only inconvenience I had was the fact that the daily cleaning of the room was done very late in the day. I needed to work in the room a few times, and it was still not cleaned by 5:00 […] p.m. Read moreGenuine Expedia guest review
Clean room with plenty of sleeping room for 3 adults and one child. Conveniently located. Enjoyed the breakfast.Genuine Hotels.com guest review
"Quiet and good breakfast"
A little hard to get to off teh freeway since the exits are so long but worth the effort.Genuine Expedia guest review
Very nice hotel to stay in and very family friendly. Clean rooms and very well kept upGenuine Expedia guest review
"easy to get to"
Rooms were very clean, breakfast was excellent, I really have no complaints.Genuine Hotels.com guest review
Comfortable and satisfactory hotel very close to US 183 in north Austin. Not a very good location from which to tour Austin on pleasure, but satisfactory for business or utilitarian purposes.Genuine Hotels.com guest review
"Okay for Price"
Size of room was okay, however; room was in bad shape and had ants. Hotel staff was notified of issues however; we were never asked to move or had issues dealt with.Genuine Hotels.com guest review
"Nice hotel. Clean and comfortable."
Hotel was located close to family we were visiting. Very convenient.Genuine Expedia guest review
We had a group of 31 that traveled from all over the US and they were nice enough to let us use the breakfast room for the evening to all get together. Stephanie was at the front desk and she deserves much recognition for all she did to try and help us make this work.Genuine Expedia guest review
"Overall good for price, Wifi and pillows terrible!"
Everything was great, couldn't beat the price. Near Cedar park for our house hunting trip. Breakfast was ok, but for free couldn't complain. Wifi was really bad and sometimes was down and hotel said whole system was down. For a house hunting trip and signing docs online, made it difficult. Pillows were really small, luckily I brought my own. They are […] about half the size of a standard size pillow. Other than that we would recommend, it was quiet, clean, and comfortable. Read moreGenuine Hotels.com guest review
Our overnight stay was a very pleasant experience. The only downside was the night shift attendant. He wasn't very friendly, was unkept in appearance & didn't seem to care much about us as guests. He was negative & unwilling to assist our needs. We were just looking for a coke. Floor 1 had only Pepsi, Floor 2 was out of Coke & Floor 3 needed exact coin […] change. The attendant said he had no change. ??????? I we would stay again but definitely would avoid this man. Otherwise, everything was above our expectations. Read moreGenuine Hotels.com guest review
Nice and clean hotel with a good buffet breakfast but right by a busy highway. However, there was not too much noise from outside in the room.Genuine Hotels.com guest review
The location was perfect and I love visiting the city of Austin but this hotel was a disappointment. When we checked in the carpet in our room was soaking wet and after it dried there was a big stain left. There were also ants in the bathroom and the kitchenette area and the staff did not seem to care even though we brought it to their attention twice. […] The full breakfast was very good and a nice touch but couldn't make up for the other disappointments. Read moreGenuine Expedia guest review
Everything but pool was ok. Pool was a little dirty and small and not so nice.Genuine Hotels.com guest review
"Great location for us."
Not too fancy, just right for the price. The location was great for what we wanted to do and I'd stay there again. We definitely got a good deal paying through Expedia. Got our room for about half of what it would've been out right. Super pleased.Genuine Expedia guest review
"Quick overnight booking during Labor Day weekend"
Facilities, room and breakfast were OK at best for the price charged.Genuine Expedia guest review
We spent four nights at this hotel and had a very good stay. The location is very good. We came in after dark a couple of nights and didn't feel uncomfortable at all walking to the hotel in the dark. The price led us to book because it was so much cheaper than hotels closer to the downtown area. The breakfast was great and the dining area was very clean. […] The rooms are inside corridor and are good sized. They have a refrigerator, microwave, ironing board and iron, desk and large chair, couch and coffee table, and nice lcd or led television. We didn't use the pool but did use the exercise facility. It is small but the machines work great. There was also plenty of hot water for showers. We will definitely stay again if we are needing to stay in Austin. Also, Six Flags Fiesta Texas is only about an hour away. We planned a trip to this Six Flags last minute and had a great time. I believe Sea World is located pretty close to this Six Flags but we didn't go on this trip. Read moreGenuine Expedia guest review
The room was spacious and clean. Not within walking distance of anything - no sidewalks. Shower was a little weak, but water is a concern in Austin.Genuine Hotels.com guest review
"Good Hotel for the price"
Hotels is a bit dated. Rooms could use some updating. deadbolt Lock on the door would not lock.Genuine Hotels.com guest review
"Nice Hotel, Fair price"
Our family was comfortable and our rooms were well taken care of.Genuine Hotels.com guest review
"Comfort suites northwest lake line"
Everything was great clean and in order. Only problem was the bathroom door wouldn't close all the way because it was warped and the breakfast buffet was way too crowed and there wasn't anywhere to sit my family to eat so we ended up at McDonald's anyway:/Genuine Hotels.com guest review
The staff was very nice but air conditioning unit rattled every time it turned on. Called about it and they offered to move me but it was 10 pm and I said no. The housekeeping ran late in the day and I came back in the afternoon to change for a wedding and they had no brought in new towels but cleaned the room.Genuine Hotels.com guest review
"Getting Comfortable at the Comfort Suites"
Our stay at the Comfort Suites was very nice. We enjoyed the room and how comfortable we felt.. We have a 9 month old so the sink, fridge, and microwave really helped. The only thing coming from a parents perspective is that I wish all the wiring under the desk was more concealed. That was the first thing our baby saw. The bed was very comfortable, […] I just wish there were more pillows. It was a very great stay, and I recommend it to the traveling family.. It is also in a very nice area Read moreGenuine Expedia guest review
Clean, comfortable and convenient. No significant issues. Would stay again.Genuine Expedia guest review
"Meets High Standards for Cleanliness and Comfort"
I have stayed in numerous flea-bag hotels over the years, which has made me very picky about where I lay my head at night. This inn meets the standards for cleanliness and overall comfort that I have set for myself. While I don't have the resources to stay in a five-star hotel, I am willing to pay enough to feel safe and comfortable. This hotel fits […] the bill. I recommend it. Read moreGenuine Expedia guest review
It was a nice hotel and we would stay here again if in the area.Genuine Expedia guest review
great freindly staffGenuine Hotels.com guest review
The room was large and the beds were comfortable. The only problem was the plumbing in the shower - it was loose, but it did work OK.Genuine Hotels.com guest review
"Good area and not to far away from where we needed"
Vey nice. Rooms and Breakfast were very nice. I would stay and plan on staying there again. Their motel rating should be at least a 4 star and not a 2 1/2 star. Over all - very good.Genuine Hotels.com guest review
"close to key locations"
Excellent size; comfortable beds; good breakfastGenuine Hotels.com guest review
"Comfortable and Convenient"
This was a very pleasant 2 night stay for my wife and I. A very quiet and very comfortable room. Everything you need or want is within a couple miles. Downtown sites are just a few short miles on an excellent and easy to navigate freeway system. Parking is ample and the lot is safe and well lit. The room and hotel facilities were very clean and up to […] date. The free breakfast offers a variety of foods, including a nice cheese omelet, cereals, sausage, bacon, gravy, biscuits, Danish rolls, toast, coffee, juices, and more. Our room had all the amenities you could imagine, extra towels, toiletries, plenty of coffee, etc. so we didn't need anything from the staff. But the desk clerk was extremely cordial and helpful, helping us with our local destinations and sites. I've paid more at other places, but have never had a better experience than this one. No negatives on this one! Read moreGenuine Hotels.com guest review
"It was good but..."
A bit of construction work goes on in this area - lots of out of town "EMPLOYEES" - Made my daughter feel a little uncomfortable with the stare's and the comments.... Even thought she doesn't speak SPANISH she got the feel that this wasn't the place for a young woman (18) to stay by herself.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )