Hampton Inn Memphis Southwind - Memphis

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Genuine Hotels.com guest review

The hotel was very clean. It is centrally located near lots of restaurants, shopping centers and grocery stores. The breakfast was okay, if only it was replenished more often. I will say the power went off both days we were there , no fault of the hotel but they should invest in a back up generator. Hopefully my next stay the pool will be open. All […] in all I enjoyed my 3 night stay and I plan to go back there. Read more

Genuine Hotels.com guest review

I was pleasantly surprised w/ our stay. A nice hotel for the price!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I spent 2 days and nights there and it was great. The first night there were about 50 young soccer players and I thought, "Oh boy, it's going to be noisy." I was wrong. I didn't hear a thing. The bathroom and tub were very nice and larger than any Embassy Suite I've stayed at. The room was a non smoking room and it didn't smell at all like smoke, unlike […] every non smoking room I've stayed at in every other hotel. The only thing about my room that could have been better was if it had a refrigerator and microwave. I thought it did when I booked it, but I was wrong. The staff was very friendly, all of them. I was greeted by every staff member I encountered and was asked by 75% of them if everything was okay? The breakfast buffet was great. There were many healthy choices and even though I got there late both mornings it was fresh and tasty. The neighborhood was a very nice one. The last time I stayed in Memphis (January 2012) I thought I would stay in the Graceland area. OMG! I heard gun shots the second night, the police helicopter hovered over my hotel and I saw the spotlight flashing across my windows, and the neighborhood needed a face lift. Although everybody was very nice and I encountered no problems in the neighborhood, I was fearful of "what if" and wondered if all of Memphis was like that. It isn't. The Southwind area is very nice and friendly. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

My main criteria for a hotel are: cleanliness and ability to sleep. While the bed was clean and comfortable, and the bath/shower were clean and functional, the room smelled of smoke, the carpet and couch need to be replaced, and the A/C sounded like an idling tow truck, a noise only punctuated by the crashing of the ice machine outside the room. Moreover, […] the window dressing was incomplete and let in bright morning light, then lacked a sheer to allow light in with discretion once we woke. We hardly slept, then we were in half-light. Hampton Inn: replace the A/C, window dressing, carpet and couch. Then move the ice machine where it can't be heard from a room. BASICS. Read more

Genuine Hotels.com guest review

There was nothing really wrong with the hotel or room, except the wirelwss there is painfully slow--to the point that 3g on my phone was better! I would not stay there again because of that.

Genuine Hotels.com guest review

the swimming pool was closed due to plumbing problems...this was memorial weekend! really would have liked to known about that before we got there. the breakfast buffet was very nice. the staff really kept the platters fillled nonstop. we were promised a refrig for the room but it never arrived. that would have been nice. the hotel was filled to the […] brim but everything was clean and ran smoothly despite the elevator being out of commission for a few hours. staff was pleasant. parking a bit of a problem but so close to shops and food. overall an good experience and would recommend it to friends. Had full size beds instead of queens but VERY comfortable. rooms clean but no liners in trash cans despite asking the maid service to place liners. Maids were very nice. Ladies bathroom in lobby was not functioning early one morning. I guess there were a lot of things that were not up to snuff but the staff made sure it did not interfer with our stay. So GOOD JOB everyone. ..lots of small "fires" on a holiday weekend with a full hotel and it all seemed to go ok. Read more

Genuine Expedia guest review

The stay was great. Very friendly staff with great customer service. The only negative was the complimentary breakfast. Not enough for the number of people but then you can't hold the hotel responsible for other customers who did not respect others may want to eat.

Genuine Expedia guest review

Hotel was great. It was very clean. Everything was in good repair. The staff was very friendly & helpful. It is located near shopping stores & restaurants. Its close to a main interstate. It was only 15-20 mins traveling time to get to the cities main attractions. The hotel shuttle was a plus, providing rides to nearby places if needed. I would definitely […] stay there again if in Memphis. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The stay was great. We had left our rooms at 9:30 am to attend a bridal brunch on Saturday morning. When we returned at 2:30 our rooms were not made up yet. It was later explained to us that we should have let the front desk know we wanted our rooms cleaned before our return. How were we supposed to know that? In order to rest up and then change for […] the wedding, we did not have our (2) rooms cleaned. Read more

Genuine Hotels.com guest review

The hotel was as I expected for a Hampton Inn - very comfortable and clean. The only draw back was the AC. The units in the rooms are similar to those found in motels, not central AC, which tends to not cool/heat the room evenly. In addition, ours did not work. However, it was fixed quickly. The breakfast buffet was great - waffles, french toast, muffins, […] cereal, yogurt, fruit, etc. No eggs, bacon or grits, but it was good nonetheless. Overall we had a great stay! Read more

Genuine Hotels.com guest review

It is my second year returning for a stay at this location. The Lobby is clean, modern, and love the Coffee center. But I REALLY did NOT LIKE the room condition. As soon as I opened the door, there was a thick, strong smell in the 5 rooms that we reserved. I think it was coming from laundry. Everything looked clean, but the towels and sheets all had […] similar smell too. Not very pleasing. The barren white walls with white bulky looking sheets seemed somewhat mental hospital looking. As long as I stayed in the lobby, everything was back to norm. Read more

Genuine Expedia guest review

Nice hotel in a very convenient location near the FedEx headquarters (across the street) and many shopping/dining areas.

Genuine Hotels.com guest review

Great room for sleeping and leaving. Small room nothing special. Friendly workers and no hassle. Great location.

Genuine Hotels.com guest review

this hotel was amazing. great surroundings i would come back

Genuine Expedia guest review

This hotel is good if you're working at FedEx, or visiting the HQ from out of town. It's directly across from the main gate. The only complaint I had about this hotel was the smell of cigarette smoke in the hallways on the fourth floor. Half the floor is smoking, and the other half non-smoking. I was at the very end of the non-smoking area, so I was […] spared the cigarette smell except when heading to the elevator. But it was strong enough by the elevator to make my eyes water if I had to wait too long for it. If you have allergies to smoke, request a room on the 1st to 3rd floors, all of them are non-smoking. Read more

Genuine Hotels.com guest review

Comfortable room, service was friendly and helpful. Reasonable price.

Genuine Hotels.com guest review

Staff was great overall was a great stay enjoyed memphis

Genuine Hotels.com guest review

Spent a holiday weekend at this hotel. Clean rooms, very courteous and helpful staff. Hot buffet breakfast was a plus.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Me and my baby had had a very good time considering you always hear bad things about he Memphis enviroment it was nice to see there was a good side to Memphis, staff was very nice and I even checked early so this will not be last time at the Hilton on Hacks Cross!!

Genuine Hotels.com guest review

I made a reservation for 4 adults and 1 children, for 3 nights. When I made the reservation they said it will be one double bed room with a roll-in bed. When we arrived to the hotel room, it had only the two beds and no space to place a roll-in bed. We immediately called the reception. The receptionist said that we had made the reservation for 4 adults […] only and there was not a room available big enough to fit the roll-in bed. She said we have to wait until next day, so we did. One of us had to sleep on the chair. The next day they moved us to a bigger room hopping to see the 2 beds and the roll-in bed. Guess what? no roll-in bed again. We called the reception for second time. This time they said they will bring the roll-in bed some time during the day. We went out for the rest of the day, we returned to the hotel at 1:00 a.m. and no roll-in bed was in the room. We called the reception for third time. She apologized, but the worst part is that she said there was not key available to open the room where the roll-in beds were. We said that an apology will not help this time. An hour later (2:00 a.m.) they showed up with the so wanted bed. Read more

Genuine Hotels.com guest review

Hotel was ok. There was no fridge. Also the room smelt like cigarette smoke even though it was non\-smoking. Half of the 4th floor was smoking. The cleaning lady did spray some extra Febreeze for us. Breakfast was good but they ran out of plates.

Genuine Expedia guest review

Enjoyed the trip and stay at Hampton Southwind.

Genuine Expedia guest review

I really enjoyed the atmosphere, breakfast and inter net access. I was disappointed that the outside pool was not open. Nor was there an indoor pool.

Genuine Hotels.com guest review

best stay in a hotei ever

Genuine Hotels.com guest review

Great location. Room layout was strange for the King Suite but I couldn't complain because it was an upgrade. Carpets were dirty and the sink vanity didnt seem to have been cleaned or was either so old stains had developed. For one night it waa sustainable but if I was out of town for pleasure or even business I would have request a different room.

Genuine Hotels.com guest review

We had very noisy neighbors who woke us up at 3:00 a.m. but the hotel staff took care of the problem immediately.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I had stayed at this hotel previously and had selected it on this occasion largely the basis of convenience. The hotel is basic but clean and well maintained. The wifi internet worked particularly well. My King Room had a separate sitting area-it was OK without being spectacular. Complimentary breakfast in the morning was surprisingly good with a selection […] of fresh fruit, cereals, yogurt, breads, bagels, pastries and waffles etc. There was even eggs and sausages. The coffee was hot and by US standards, quite drinkable. Overall-a pleasant stay at a basic hotel. Good value for money. Read more

Genuine Expedia guest review