Hilton Garden Inn Chesterfield - Chesterfield

They put us in a room above some kind of unit that hummed all night and day. We also had kids running up and down the hall. Hotel was nice and may or may not stay again.

Genuine Hotels.com guest review

This hotel has gone so downhill I was wondering if we were actually in a Motel 6. They have let it go. Filthy carpet. No upgrades since probably it opened. Hilton shame on you. It's a one of the nicest areas in St. Louis, and since there are many options, choose another hotel.

Genuine Hotels.com guest review

Nice hotel, generally a good stay. Only issue we had was that the housekeeping staff cranks the heat up to a stifling 77, and because the windows are sealed shut and "cool" on the thermostat doesn't work during the winter months (as far as we could tell), there's no easy way to get the temp down to a bearable level for sleeping. I left a voicemail for […] the manager so I hope that will change. They're currently undergoing construction in the lobby area, but that wasn't much of an impact for us in the rooms. Wifi worked great all the way out at the end of the hall. Overall, good stay. Read more

Genuine Hotels.com guest review

Gives this is related to the HIilton brand, I had high expectations. Unfortunately, I was not that impressed. I will have to say the staff was extremely friendly. The breakfast was delicious. The down pillows, comforter and bed were comfortable. The room had a fridge and microwave which came in handy. However, the towels were dingy and there was no […] ventilation fan in the bathroom. Our shower had some hairs in the tub. The TV was slow to change stations and fuzzy. The furniture was scratched and beat up. People next door to us had there TV blaring at night and the front desk did everything they could to get them to turn it down, but had no luck. So we got no sleep. We were given the option to switch rooms, but at 1 in the morning we didn't feel like packing all of our stuff and moving upstairs. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall it was good and I would come back. I asked for two cribs because I have a 1 year old and a 4 month old but I was only given one. I was a bit disappointed in that. The room was good and clean the pool was okay but needed some repairs done. We order room service and the food was good but pricey for what you get.

Genuine Hotels.com guest review

Absolutely loved this hotel. Great location if you are visiting Saint Louis but don't want to be in the direct city. Easy access to highway and close to the magnificent Saint Louis Zoo. Unless we are seeing a Cardinals game...we will be staying at this hotel. Close to mall as well.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Matters was super comfortable , friendly front desk service

Genuine Hotels.com guest review

Very nice hotel, will stay again. Staff was very helpful

Genuine Expedia guest review

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Genuine Hotels.com guest review

We needed some place close to Clarkson and Baxter Rd., so Hilton Garden Inn was able to fit the bill and had openings on a Cards vs. Cubs weekend.

Genuine Hotels.com guest review

We, overall, enjoyed our stay at this hotel. However, the walls were fairly thin and we could hear kids running hard down the hall over and over (there was a little league team in the hotel that weekend that were not very well supervised). Also, there was a party going on the lawn outside our room and we were on the 2nd story that we could hear clearly. […] Fortunately, they quieted down about 10:00 p.m. but it was distracting. It might sound picky but the bathroom door automatically shut every time you opened it so you did not have the option of leaving it open which was hard when we were trying to get the steam off the mirrors. The bed was good though and so were the pillows (and we have a fantastic bed at home so are particularly when it comes to beds and pillows. Not as good as home but not bad either. The towels were fairly thick too and everyone was friendly and the room was very clean. Read more

Genuine Expedia guest review

Great hotel and a great selection of resturaunts close by. We did find the comute to Six Flags seemed alot farther than indicated. Took about 35 minutes event thought the info received from Hotels.com stated 12 miles away.

Genuine Hotels.com guest review

Comfortable

Genuine Hotels.com guest review

I have stayed here before - very clean,staff great. My room was great except this time the bathroom door kept slamming shut so I had to put my briefcase in front of it. It also needed some WD40 really creeky - like in a haunted house. But usually everything is great here - they can fix these things easily.

Genuine Hotels.com guest review

Very friendly staff, my husband left a note asking for different amounts of tea/sugar to be left and it was! Nice touch having the rolling carts to help with luggage. Easy checkin and checkout. We went to the St. Louis zoo, arch, Children's Museum and Magic House and all were in a nice driving distance to the hotel.

Genuine Expedia guest review

I booked this hotel for a getaway for my husband and I. It was absolutely perfect. The service was excellent, the staff was , and the room was very clean and comfortable. Loved it!!

Genuine Hotels.com guest review

Overall good. Only complaint, tv was very shaky.Cut out a lot.

Genuine Hotels.com guest review

There for a conference. Was annoyed that the designated smoking area was located right next to the conference hall. Would make it great for a reception, but when you're sitting in a conference it gets annoying listening to coughing, hacking and cackling, throughout the day. Post a sign or something letting people know they are being heard.

Genuine Hotels.com guest review

the toilet in room overflowed,we called room service and told them.about 10 min lady comes to my room and hands me a plunger in a white trash bag.i took the plunger in room, the bag had poop all in it from where someone else used in. i would think they would have someone on call to take care of this kind of problem.the dirty bag was nasty.

Genuine Expedia guest review

Hotel was fine they were a little short staffed at times but there was a Hockey tournament across the road. Lots of 12- 14 year old girls running up and down the halls .

Genuine Hotels.com guest review

Hate staying in hotels.........this one was not bad. Seemed clean and on the newer side. Easy access to things in the neighborhood, Walmart, food, etc. Would stay there again on business

Genuine Hotels.com guest review

A little bit too noisy because of the proximity to the highway but other than that it was a good stay.

Genuine Hotels.com guest review

Excellent choice.

Genuine Hotels.com guest review

I made reservations for 2 double beds. We had 2 adults and 2 - 15year olds. I was given a room with one bed and a pull out. They did bring in a cot but it was way to crowded and no room to move. I asked them to remove it and they did. The kids shared the pull out. It was okay for one night but would not have stayed any longer without two beds. The staff […] was very nice. Read more

Genuine Hotels.com guest review

Room was nice, clean and cool. Pool and hot tub and workout areas were all clean and modern. Staff was friendly and check-in/check-out was a breeze. Beds seemed slightly uncomfortable but that could just be me and my bad back. Noise from upper floor was pretty loud at times. Sounded like there was a herd of mini elephants in the room above us. Other […] than that everything was great. Would definitely stay again. Read more

Genuine Hotels.com guest review

The only complaint my husband and I have is that the pool is very small. When trying to relax in it, there were kids jumping in and splashing us.

Genuine Expedia guest review

the Hotel was just OK. The rooms weren't that clean and the service wasn't that great. If I had to stay there again I would but would prefer to stay some place else next time.

Genuine Hotels.com guest review

This hotel is amazing. They had free coffee and cookies anytime. They were quick to have the down pillows removed from the room due to my allergies. I did find one of our coffee cups with lipstick on the rim but they were very quick to replace that as well. The complimentary internet service was quick and efficient as well.

Genuine Hotels.com guest review

We thoroughly enjoyed our stay. The bed was especially comfortable and with a good night's sleep, how can you go wrong. The staff was very friendly and attentive. The workout room was well equipped with new machines. The area is convenient with lots of shops and restaurants within walking distance. Thanks for making our trip so pleasant.

Genuine Hotels.com guest review

Had a wonderful family vacation. Easy drive to attractions. Hotel staff very helpful and friendly. My kids had a great time in the pool. I would definately stay here again if we go back to St Louis. I didn't have any negative interactions.

Genuine Expedia guest review

My daughter and I stayed here for her 11th birthday. When we arrived, housekeeping was working on our assigned room. By the time we made it back to the front desk, we had been reassigned and upgraded to a suite. Once the staff found out we were there for my daughter's birthday, they left a basket of goodies in our room and a little card as a gift. What […] a great way to make my little girl feel special! That is service that goes above and beyond the call of duty. The room was clean and well stocked. Overall, a fantastic experience. Read more

Genuine Hotels.com guest review

The staff was very nice. The value was a bit disappointing though. We were expecting a nicer experience. It was very noisy all night long. We only had two almost used up toilet paper rolls and it was hard to get to. I did enjoy the comfortable bed and concessions. The pool looked nice, but we didn't have a chance to swim in it.

Genuine Hotels.com guest review

Overall, the Hilton Garden Inn in Chesterfield is acceptable. The room had a bit of a damp smell to it when i first got in it. The hotel is warn and needs to be updated. But, the bed was comfortable and the room was clean. Those are the 2 most important things for me, so I would stay again. But, I will also look around to see if there are alternati […] ves. Read more

Genuine Hotels.com guest review

My husband, 1 yr old daughter and I checked into our room after spendnig the entire 100 degree summer day at the zoo. Increadibly exhausted and ready to cool down and relax, my daughter "investigated" her new surroundings only to find pretzels and crushed up crumbs on the floor from whoever stayed there before us. Needless to say, she had a great snack […] of Lord knows what before we realized the floor hadnt been cleaned. Not to mention the lack of toilet paper and several hairs under the sheets on the bed. The following day, we returned after the room was "cleaned" to find no clean towels and one half roll of toilet paper. We will not be staying at any chain of this hotel again. Very dissapointed. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Nice hotel, perhaps a little pricey for the accomodations. Pool was nice, hot tub looked like a bowl of gravy. Room was large in size, very clean, however, the "adjustable comfort" bed was far too firm for my taste, even on the softest setting. Requested down free pillows due to allergies, which was totally ignored. Very well landscaped though...if […] that is important to you. Read more

Genuine Expedia guest review

I misplaced my cell phone in my car, Adam helped me look for it. The staff is great!

Genuine Hotels.com guest review

The hotel was conviently located and very clean. The mini fridge and microwave were also a nice plus.

Genuine Expedia guest review

Not worth the money. Room was small, outdated. No complimentary breakfast.

Genuine Hotels.com guest review

Entire staff was involved in making the stay a great one.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was clean, comfortable, and the staff was very helpful! It was a lovely hotel conveniently located next to the interstate I-64, and just outside of St. Louis, MO. Besides being next to the interstate in was also ajacent to the worlds largest strip mall!

Genuine Hotels.com guest review

We have family in Chesterfield and sometimes when we come to town their house is full. My husband and I always choose the Hilton Garden Inn, Chesterfield. It is close to shops, the highway, and is very nice and clean. The staff is very friendly and helpful. A wonderful place to stay.

Genuine Hotels.com guest review

No breakfast included. Too expensive! No place to hang a towel near the sink!!

Genuine Hotels.com guest review

The hotel was very clean and the room was comfortable. I would recommend staying here and I'm sure we will be back. The access is a little convoluted, but otherwise this is a great place to stay.

Genuine Hotels.com guest review

The hotel was great. I was a little surpriced that the double rooms had double beds not queen size bed. The beds were very comfortable, linens were great! The staff was very friendly.

Genuine Expedia guest review

Being from St. Louis and recently relocated, I come back frequently to visit. This Hilton Garden INN is where I usually stay. This past visit was very diasppointing. It was a 3-night stay with one day having no maid service whatsoever. Room outdated and run down. Disappointed. Will find another hotel in same location.

Genuine Hotels.com guest review

Close to several miles of shopping and great restaurants. Not terribly easy to access off of interstate but overall nice place to stay.

Genuine Hotels.com guest review