"Great selection of food very close by!"
Great hotel and a great selection of resturaunts close by. We did find the comute to Six Flags seemed alot farther than indicated. Took about 35 minutes event thought the info received from Hotels.com stated 12 miles away.Genuine Hotels.com guest review
"Very nice stay"
ComfortableGenuine Hotels.com guest review
"Close to freeway and restaurants"
I have stayed here before - very clean,staff great. My room was great except this time the bathroom door kept slamming shut so I had to put my briefcase in front of it. It also needed some WD40 really creeky - like in a haunted house. But usually everything is great here - they can fix these things easily.Genuine Hotels.com guest review
"Nice stay just outside of St. Louis."
Very friendly staff, my husband left a note asking for different amounts of tea/sugar to be left and it was! Nice touch having the rolling carts to help with luggage. Easy checkin and checkout. We went to the St. Louis zoo, arch, Children's Museum and Magic House and all were in a nice driving distance to the hotel.Genuine Expedia guest review
"slept like a baby"
I booked this hotel for a getaway for my husband and I. It was absolutely perfect. The service was excellent, the staff was , and the room was very clean and comfortable. Loved it!!Genuine Hotels.com guest review
"100 places to eat"
Overall good. Only complaint, tv was very shaky.Cut out a lot.Genuine Hotels.com guest review
"close to many good amenites"
There for a conference. Was annoyed that the designated smoking area was located right next to the conference hall. Would make it great for a reception, but when you're sitting in a conference it gets annoying listening to coughing, hacking and cackling, throughout the day. Post a sign or something letting people know they are being heard.Genuine Hotels.com guest review
"poor service poop in bag"
the toilet in room overflowed,we called room service and told them.about 10 min lady comes to my room and hands me a plunger in a white trash bag.i took the plunger in room, the bag had poop all in it from where someone else used in. i would think they would have someone on call to take care of this kind of problem.the dirty bag was nasty.Genuine Expedia guest review
Hotel was fine they were a little short staffed at times but there was a Hockey tournament across the road. Lots of 12- 14 year old girls running up and down the halls .Genuine Hotels.com guest review
Hate staying in hotels.........this one was not bad. Seemed clean and on the newer side. Easy access to things in the neighborhood, Walmart, food, etc. Would stay there again on businessGenuine Hotels.com guest review
"Good for the money"
A little bit too noisy because of the proximity to the highway but other than that it was a good stay.Genuine Hotels.com guest review
Excellent choice.Genuine Hotels.com guest review
I made reservations for 2 double beds. We had 2 adults and 2 - 15year olds. I was given a room with one bed and a pull out. They did bring in a cot but it was way to crowded and no room to move. I asked them to remove it and they did. The kids shared the pull out. It was okay for one night but would not have stayed any longer without two beds. The staff […] was very nice. Read moreGenuine Hotels.com guest review
Room was nice, clean and cool. Pool and hot tub and workout areas were all clean and modern. Staff was friendly and check-in/check-out was a breeze. Beds seemed slightly uncomfortable but that could just be me and my bad back. Noise from upper floor was pretty loud at times. Sounded like there was a herd of mini elephants in the room above us. Other […] than that everything was great. Would definitely stay again. Read moreGenuine Hotels.com guest review
The only complaint my husband and I have is that the pool is very small. When trying to relax in it, there were kids jumping in and splashing us.Genuine Expedia guest review
"Hilton Garden Inn Chesterfield"
the Hotel was just OK. The rooms weren't that clean and the service wasn't that great. If I had to stay there again I would but would prefer to stay some place else next time.Genuine Hotels.com guest review
"Hilton Garden Inn in Chesterfield"
This hotel is amazing. They had free coffee and cookies anytime. They were quick to have the down pillows removed from the room due to my allergies. I did find one of our coffee cups with lipstick on the rim but they were very quick to replace that as well. The complimentary internet service was quick and efficient as well.Genuine Hotels.com guest review
"Great Hotel Close to Restaurants/Shopping"
We thoroughly enjoyed our stay. The bed was especially comfortable and with a good night's sleep, how can you go wrong. The staff was very friendly and attentive. The workout room was well equipped with new machines. The area is convenient with lots of shops and restaurants within walking distance. Thanks for making our trip so pleasant.Genuine Hotels.com guest review
"Would definately stay again."
Had a wonderful family vacation. Easy drive to attractions. Hotel staff very helpful and friendly. My kids had a great time in the pool. I would definately stay here again if we go back to St Louis. I didn't have any negative interactions.Genuine Expedia guest review
"Staff went above and beyond"
My daughter and I stayed here for her 11th birthday. When we arrived, housekeeping was working on our assigned room. By the time we made it back to the front desk, we had been reassigned and upgraded to a suite. Once the staff found out we were there for my daughter's birthday, they left a basket of goodies in our room and a little card as a gift. What […] a great way to make my little girl feel special! That is service that goes above and beyond the call of duty. The room was clean and well stocked. Overall, a fantastic experience. Read moreGenuine Hotels.com guest review
"Hilton Garden in Chesterfield MO"
The staff was very nice. The value was a bit disappointing though. We were expecting a nicer experience. It was very noisy all night long. We only had two almost used up toilet paper rolls and it was hard to get to. I did enjoy the comfortable bed and concessions. The pool looked nice, but we didn't have a chance to swim in it.Genuine Hotels.com guest review
"Nice hotel, close to Interstate Highway"
All in all a nice hotel, but north side is to Interstate Highway and not so quiet.Genuine Expedia guest review
"Chesterfield, MO Hilton Gardin Inn"
07/21/14 Rosemary H Chesterfield, MO, United States
Very nice hotel, excellent breakfast buffet, rooms are clean and quiet, friendly staff, location close to airport and many nice restaraunts. Pool and work out room and free wifi! I would definetly stay here again.
"Soccer tournament failure"
07/19/14 Catherine E. N Leawood, United States
Poor service, little to no concern that the hotel guests were not able to get breakfast before the entire group left, they had most of the hotel for 3 days. When the hotel was asked to move breakfast up by 30 minutes to accommodate the multiple teams and families staying at their hotel they said it was company policy and frankly too bad, this hotel was the central location for serveral teams in a soccer tournament held in St. Louis, the St. Louis Showcase. Families had traveled from all over Missouri and Kansas to attend.
"Way too close to the loud freeway"
07/15/14 Bramc Atlanta
Nice staff. Certainly clean. Comfortable bed and linens. Great lobby. Room was not as nice as the other Hilton Garden Inns I've stayed in. The real problems with this hotel can't be fixed by the employees. It feels more like a converted "traditional" motel, right down to the loud under-window a/c unit. The room had a smallish bathroom (with a door that has a self-closing hinge which traps the steam), lots of cracked floor tiles and peeling door paint. Dingy caulk around tub. But the worst part off all: Super-loud truck traffic since it's very close to the nearby interstate.
06/23/14 Kim R White Marsh, MD, United States
I just spent 3 days and nights at this hotel and everything went very well. The lobby was comfortable and attractive, my room was comfortable and quiet and the restaurant was very good and a good value. Breakfast was the best value, and best tasting, breakfast I have had in a hotel for a long time. Just the week previous I stayed in a different "big chain" hotel and paid over twice as much there for breakfast than I did here and it was lousy. I strongly recommend this hotel to business and pleasure travelers alike.
06/16/14 Angie S Hohenwald, United States
Hilton Garden Inn's are the best hotels. VERY comfortable beds, always..that's the biggest reason I stay. They have a made to order breakfast, which keeps me from having to go out for breakfast. I like being able to order my breakfast and eat it at the hotel without having to go out. Staff is wonderful, very friendly, very helpful.
"wedding block at Hilton Garden Inn"
06/12/14 Joseph M St. Louis, MO, United States
Just want to tell you what a wonderful experience our wedding guests had at this Hilton Garden Inn. Everyone loved their rooms and the friendly service and bright lobby and facilities. I worked with Bree Mendolia to set up the room block for our guests and she was fabulous! I was doing all this from out of town and she was so very helpful and uplifting! She went out of her way to accommodate our small group, including groomsmen and their wives. The shuttle to/from the wedding was perfect. Bree made sure everything went smoothly. For instance, we also had guests staying at the nearby Hilton Doubletree, and I accidently mixed up directions from the hotels to the rehearsal dinner site and the wedding site. When Bree noticed the directions were incorrect, she took it upon herself (or had someone do it ) to go into goggle maps and print out the correct directions. Above and beyond duty! She was a delight to work with and I'll miss talking to and emailing her.
06/12/14 Mark J Cypress, TX, United States
Excellent staff, very helpful. For two beds to a room, only has standard size. Pool is small. Hotel has only $9.99 breakfast buffet. Hotel is clean and comfortable. Rates seem to vary by occupancy rate of hotel--can be higher than competition. Very convenient access to highway 40 and hotel is in the middle of Chesterfield Commons with a multitude of restaurants and shops.
06/09/14 Charles C Morristown, Tennessee
This is a hotel that I frequent when in the St. Louis area. They never fail to please with their quality service anf friendliness. I would recommend this Hilton Garden Inn to anyone staying in the area.
"So much for "HGI Satisfaction Promise""
06/02/14 David G Iowa
The stay started out on a great note with a friendly desk clerk. The breakfast staff the next morning was also great. However, experienced two issues that I reported on checkout. The refrigerator in the room didn't work (only discovered when we opened to get drinks in the morning) and the toilet clogged. The desk clerk didn't seem concerned. Didn't offer to make any adjustments in the room rate. So much for the "HGI satisfaction promise." Only when we walked past the desk after breakfast did he say he would give me some Honors points. I have yet to see those points. Very disappointed in the stay. The hotel is not up to Hilton Garden standards.
"Very nice hotel"
05/30/14 Robert Z Oklahoma City, United States
Check-in was very easy and quick. Exceptional cleanliness, courtesy, and quality of facility. I would definitely stay here again and recommend this to others. Only issue was location because of road construction.
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