This was the third time we have stayed here. Seems to be the place for hockey families also just wish the parents and kids had manners and were quiet at nite. We had kids jumping above us at 10:00p.m. and hockey kids going in and out slamming doors at 11:30 p.m. finally had to call the manager. It is the cleanest hotel we have ever stayed in. Beds are […] wonderful, close to shopping and restaurants. We were here for our 28th wedding anniversary we will be back but will request a room away from hockey kids. Read moreGenuine Hotels.com guest review
"Nice Hampton-clean, friendly"
We had a need to be in Muskegon and this Hampton Inn is very nice. Clean, with very pleasant staff.Genuine Hotels.com guest review
We were very pleased with our accommodations. Clean rooms, comfortable bed, nice room size, large bath and nice to have not only a frig but a microwave. Pleasant staff and a wonderful contential breakfast that offered a long breakfast time. We were also given a late check out time. We will stay again in the future.Genuine Hotels.com guest review
"A lot for the money"
I would definitely recommend this hotel. The full breakfast was well-done with many choices. The King size room was spacious, clean, & included a fridge and microwave. My husband really enjoyed the flat screen HD TV.Genuine Hotels.com guest review
The location was good, easy to find nearby several resturants. lacked area guides maps etc.to help guests.. Front desk clerk who checked us in was snippy. pool was cold and we were asked to leave the pool before 10 p.m. We would stay somewhere else next time..Genuine Hotels.com guest review
"very satisfied except"
A 5 star rating on everything except for the closeness of US 31. I should mention the nearby malls and shopping centers are outstanding.Genuine Hotels.com guest review
"Overall Good Experience"
Very polite; clean room; nothing fancy; make sure you are down for breakfast by 10:00 am or its gone!Genuine Expedia guest review
"I would stay again..."
Very pleasant and professional establishment...Genuine Hotels.com guest review
"Worth The Money"
For only a few bucks more than other hotels in the area, we knew of Hampton Inn's reputation as a quality hotel and were not disappointed.Genuine Hotels.com guest review
"Good choice for everyone."
This hotel was very clean and comfortable. It had a great hot breakfast including protein selections, not just carbs and sugar like many hotels. It was easy to access, and is close to shopping and entertainment.Genuine Expedia guest review
nice clean room. great staffGenuine Hotels.com guest review
"Great overnight stop!"
Great bed! Lovely accommodations! Very nice breakfast bar. Fresh fruit, hot cereal. I will continue to use Hampton Inns.Genuine Expedia guest review
Worked very well for our one night in the area. There are many restaurants and stores nearby. The hotel was clean and pleasant. Breakfast was well stocked and the woman working the service area worked hard to keep everything clean.Genuine Hotels.com guest review
"Loved My Stay"
Great staff! Nice rooms & good food. :-) Will definitely plan to return. Was in the area on business, but took some off-hours to explore Lake Muskegon/Lake Michigan via bike and Grand Haven via roller blades.Genuine Hotels.com guest review
I enjoyed staying here, nice place...the only problem I had, the treadmill was out-of-order, which is something I like to do, run on the treadmill. Other than that, everything was top notch.Genuine Hotels.com guest review
"Great place to stay!!"
The staff was very nice and helpful. The hotel was very clean.Genuine Hotels.com guest review
...very courteous and helpful staff, we were there with the 2012 Hot Rod Power Tour and at least 100 other classic cars. Very safe environment. We enjoyed our stay.Genuine Hotels.com guest review
Response by Hampton Inn Muskegon Thank you very much for taking the time to fill out the survey on hotels.com in regards to your recent stay at the Muskegon Hampton Inn. Feedback from great guests such as your self helps us to improve and provide the excellent service that Hilton is known worldwide for. The management and staff at the Hampton Inn were very happy to hear you had a great stay! We hope to see the Hot Rod Power Tour again!!!!
The staff was so nice. The room was very nice. This was a very nice hotel and we plan to stay there again.Genuine Expedia guest review
Hotel was very conveniently located near shopping, was very clean, staff was friendly, pool/sauna was high quality. Only complaint was that the overall hotel was a bit on the warm side, necessitating use of airconditioner, making the air a bit dry.Genuine Hotels.com guest review
Response by Hampton Inn Muskegon Thank you very much for taking the time to fill out the survey on hotels.com in regards to your recent stay at the Muskegon Hampton Inn. Feedback from great guests such as your self helps us to improve and provide the excellent service that Hilton is known worldwide for. The management and staff at the Hampton Inn were very happy to hear you had a great stay! We were able to take care of the heating and cooling issue we were experiencing during your stay. We apologize for any disatisfaction this may have caused. Thank you again for your feed back. We look forward to providing that same great service in the future! Thank you,
Staff very friendly and accommodatingGenuine Hotels.com guest review
Decent place for a one-night stay; the staff was incredibly friendly and helpful. The location isn't bad, but the outrageous taxi rates in the area mean you'll be driving yourself wherever you want to go. Located near a few of the standard roadside restaurants and a small shopping center made it a nice place to pass an evening.Genuine Hotels.com guest review
pool was seemed bigger and nicer than other Hamptons that we've stayed at. Weekend stay hotel was not busy. True to Hampton Inn the place was in good condition and clean.Genuine Hotels.com guest review
Our experience at the Norton Shores Hampton Inn location was most enjoyable. The staff was friendly and courteous, and our room was more than adequate for 2 people. The bathroom had plenty of room with additional counter space, a hair dryer, more than enough towels, and an easy-to-work shower. The hot and cold buffet breakfast was plentiful with a nice […] variety. Read moreGenuine Expedia guest review
Goed hotel. Wel naast US31, geeft wat nachtelijke overlast met verkeer. Nabij mall en voorzieningen. Vergeet michigan adventure niet voor de kinderen!Genuine Hotels.com guest review
Response by Hampton Inn Muskegon Dear Traveler, We are so happy you had an overall pleasant stay with us! Thank you for taking the time to review our hotel. All the Best, Robert Taylor, General Manager
"Trip to Muskegon/Grand Haven"
09/14/14 Liz G West Bloomfield, United States
This is a very clean well-kept hotel - Front Desk personnel are friendly and are very willing to assist you in whatever you need. Breakfast was good - hot. Did not use pool or hot tub but looking clean and inviting. Would recommend to friends and family.
"Great Customer Service"
09/08/14 Espressowilltravel Orland Park, Illinois
Besides the fact that this is a newer built hotel...the staff responded when we told them we thought the temp on the hot tub was a little cool. They had someone out to repair it by the time we got up the next morning. Extremely clean and well managed! With out a doubt a great place to stay!
"ok place, pricey"
08/28/14 Mark H Muskegon, United States
rooms are nice, newly renovated. pool room could use ventilation. Breakfast left a lot to be desired, especially considering how expensive it was to stay there - I would've expected better. overall experience was fine, everything was clean, staff was nice. Same experience I get at $80/night hotels for more than double that price.
"Above our expectations!"
08/25/14 Kathryn G Port Huron, United States
We had an amazing stay. The gentlemen that checked us in was very pleasant and very helpful in directing us to local restaurants. He greeted every person that entered the building. The complimentary breakfast was amazing!
"Clean Family Hotel"
08/23/14 AprilD0410 Chesterfield, Michigan, United States
We booked 2 queen beds, std room. It was very clean, large enough for 2 adts and 2 kids (13 & 10). Bathroom was spotless, very modern and well stocked. Beds comfortable and clean. Loved having microwave and refrig in room. Pool and hot tub were clean with plenty of tables, chairs and loungers. Breakfast had many excellent choices from hot eggs, waffles and sausage to doughnuts, fruit and cold cereal, we all enjoyed it. Sitting, lounge area was very clean and roomy. Nice location to freeway and 10min ride to PJ Hoffmaster State Park, 20 min to Michigan's Adventure. We will definitely stay again.
08/23/14 William L Frankfort, il, United States
A good place to stay in Muskegon. Nothing exceptional just a nice place. The room was somewhat noisy as we were close to the expressway and had noise from the expressway. Breakfast was average. Staff was very polite and helpful.
08/19/14 104KB2 Beaufort, North Carolina
Nice option for traveling north, conveniently off the highway. Breakfast needs a bit of work--can we please invest in some basic tea like Red Rose. Miss the newspapers. But otherwise met our needs for less than $100 for the night.
"Nice Hotel for Business Stay"
08/15/14 Lindsay C Fredericksburg, United States
Stayed one night on business with co-workers; asked the front desk for a restaurant recommendation and she sent us to the Lake House - great food & atmosphere! The fitness center was one of the best I've seen in my travels - good equipment, and more than just 2 treadmills in a closet. Much appreciated!
"Clean and secure"
08/12/14 Ann R McBain, United States
We planned a last minute trip and could only find a few hotels available. The Hampton was pricey but it was extremely clean, friendly and was secure. The breakfast provided was above standard fare. The pool looked clean and the whole atmosphere was enjoyable.
"Nice for a overnight stay"
08/11/14 Kathe H Ann Arbor
Hotel was a nice place to stay overnight. Room was clean and the halls were quiet during the night. We had to leave at 5:00am so we went to sleep early and appreciated the quietness of the hall. There was a large group on our floor with lots of kids. I appreciated the manager reminding the kids to not run through the halls and to keep it quiet.
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