nice clean room. great staffGenuine Hotels.com guest review
"Great overnight stop!"
Great bed! Lovely accommodations! Very nice breakfast bar. Fresh fruit, hot cereal. I will continue to use Hampton Inns.Genuine Expedia guest review
Worked very well for our one night in the area. There are many restaurants and stores nearby. The hotel was clean and pleasant. Breakfast was well stocked and the woman working the service area worked hard to keep everything clean.Genuine Hotels.com guest review
"Loved My Stay"
Great staff! Nice rooms & good food. :-) Will definitely plan to return. Was in the area on business, but took some off-hours to explore Lake Muskegon/Lake Michigan via bike and Grand Haven via roller blades.Genuine Hotels.com guest review
I enjoyed staying here, nice place...the only problem I had, the treadmill was out-of-order, which is something I like to do, run on the treadmill. Other than that, everything was top notch.Genuine Hotels.com guest review
"Great place to stay!!"
The staff was very nice and helpful. The hotel was very clean.Genuine Hotels.com guest review
...very courteous and helpful staff, we were there with the 2012 Hot Rod Power Tour and at least 100 other classic cars. Very safe environment. We enjoyed our stay.Genuine Hotels.com guest review
Response by Hampton Inn Muskegon Thank you very much for taking the time to fill out the survey on hotels.com in regards to your recent stay at the Muskegon Hampton Inn. Feedback from great guests such as your self helps us to improve and provide the excellent service that Hilton is known worldwide for. The management and staff at the Hampton Inn were very happy to hear you had a great stay! We hope to see the Hot Rod Power Tour again!!!!
The staff was so nice. The room was very nice. This was a very nice hotel and we plan to stay there again.Genuine Expedia guest review
Hotel was very conveniently located near shopping, was very clean, staff was friendly, pool/sauna was high quality. Only complaint was that the overall hotel was a bit on the warm side, necessitating use of airconditioner, making the air a bit dry.Genuine Hotels.com guest review
Response by Hampton Inn Muskegon Thank you very much for taking the time to fill out the survey on hotels.com in regards to your recent stay at the Muskegon Hampton Inn. Feedback from great guests such as your self helps us to improve and provide the excellent service that Hilton is known worldwide for. The management and staff at the Hampton Inn were very happy to hear you had a great stay! We were able to take care of the heating and cooling issue we were experiencing during your stay. We apologize for any disatisfaction this may have caused. Thank you again for your feed back. We look forward to providing that same great service in the future! Thank you,
Staff very friendly and accommodatingGenuine Hotels.com guest review
Decent place for a one-night stay; the staff was incredibly friendly and helpful. The location isn't bad, but the outrageous taxi rates in the area mean you'll be driving yourself wherever you want to go. Located near a few of the standard roadside restaurants and a small shopping center made it a nice place to pass an evening.Genuine Hotels.com guest review
pool was seemed bigger and nicer than other Hamptons that we've stayed at. Weekend stay hotel was not busy. True to Hampton Inn the place was in good condition and clean.Genuine Hotels.com guest review
Our experience at the Norton Shores Hampton Inn location was most enjoyable. The staff was friendly and courteous, and our room was more than adequate for 2 people. The bathroom had plenty of room with additional counter space, a hair dryer, more than enough towels, and an easy-to-work shower. The hot and cold buffet breakfast was plentiful with a nice […] variety. Read moreGenuine Expedia guest review
Good stay. Breakfast was not good. I liked the new black and white pictures on the rooms entrances, elevator door, etc.... except the retired woman traveler cheering the hip hip hooray on the bed. How am I supposed to get my kid not to jump on the bed when they got this posted all over :)Genuine Hotels.com guest review
Loved the beds - so comfortable. Clean rooms and large bathrooms. The shower was wonderful - I'd like to have a shower head in my bathroom at home like it. Very relaxing. The breakfast was very nice, clean, a good variety of foods including scrambled eggs and sausage as well as fruit salad and pastries from a bakery.Genuine Hotels.com guest review
"Friendliest staff at very fine hotel"
Everything about the hotel was great! Staff was extremely kind and helpful and went out of their way to take care of every need. We would definitely return again.Genuine Hotels.com guest review
"Difficult to find but worth the effort."
Went to Michigan Adventures, nice clean hotel. WiFi worked good. Breakfast was good with waffles, eggs, and meat and of course, the usual continental choices. Staff was very helpful. Near mall, shopping centers and many places to eat. I highly recommend this hotel.Genuine Hotels.com guest review
07/07/14 Mike J
My wife and I arrived around midnight and tired on June 26th for the beginning of our 3 night stay. The room we were assigned had a smell and so we went down to the front desk and told Jennifer who immediately gave us a King Suite room at no extra charge. In additional to Jennifer, Stephanie, and Sheri were all wonderful to us during our entire stay there. We were in town for our nieces wedding and had her wedding dress in our room. We left and Cass came in to clean our room and later that day told us that she was very careful not get any cleaning spray or anything else near her dress. You can not ask for better service than that. I would highly recommend staying at this hotel any time you are in the area. M&T
"The BEST of the BEST!"
07/07/14 Bernard J T Algonquin, United States
This Hampton is The BEST of the Best! We enjoyed 2 nights (June 27 and 28) with many family and friends, booking 15 rooms to be close to Camp Pandalouan for our daughter's wedding. Not only did the rooms look brand new, they were lovely, spotlessly clean and very comfortable. Also, the entire staff had to be most friendly and helpful we've ever met! Jackie coordinated all of our rooms perfectly, Jennifer & Stephanie were awesome @ the front desk (even searched & printed out multiple driving directions for us!), Lisa was so friendly & helpful keeping everyone happy with the great breakfast & keeping everything very clean, and Tina, assistant general manager, was great to meet and share all our positive feedback with. Even though we had a large crowd, the entire staff was incredibly accommodating and did it all with a smile. This wonderful experience meant so much to our family and friends - we all had so much fun, and no one had anything but positive comments about Hampton Inn Muskegon. We're even thinking of planning another trip to MI just to stay here:) General Manager Robert sure has a super team - we just wish we could have thanked him in person for such a perfect stay!
"Stay at Hampton Inn in Muskegon Michigan"
07/07/14 Carol S
Check in was quick and easy. Staff very polite. Found room to be already cooled down for us and clean. For being next to a highway quietness of room was excellent. Used pool and hot tub found both good condition and clean. Towels do need to be little bigger.
Our room was very clean and comfortable and the staff was helpful. Good relaxing stay. We would definitely return. Complimentary breakfast needs tweeking but we were more than happy with everything else. Wish there was more time to enjoy the pool.
"Usually a Hampton fan, but"
07/03/14 JustPassingThru33931 Fort Myers Beach, Florida
I'm usually a Hampton Inn fan because they typically provide a high quality experience at a reasonable price, but this was an exception. The room itself was certainly up to the Hampton Inn standards which is the most important thing, of course, but the rates at this property are excessive. And, although it's only a minor annoyance, this is the first one we've encountered that served hard boiled eggs still in their shells which is difficult, if not impossible for a guest to peel cleanly.
"Good Place To Stay"
07/01/14 AlabamaViolet Alabama
The room was nice and clean. Good breakfast (to be a continental breakfast). The hotel was a little pricey, but most hotels in this area were. The staff was vey friendly and helpful. They gave us suggestions on places to eat. If we are ever in this area again, we will stay at this Hampton Inn
"Excellent Hampton Inn"
06/29/14 warsawherewecome dublin, oh
Had a great stay here. Room was large and clean. Excellent breakfast with lots of choices. Convenient location. Expensive relative to other Hampton Inns but I would say it was more comparable to a Hilton Garden Inn.
06/24/14 Ben H Williamsburg, United States
Exactly what you would expect from a Hilton. Everything was clean and nice. You can hear noisy, inconsiderate guests in the hall but once they are in their rooms with the door closed it is very quiet and peaceful.
"Good Hotel in Muskegon"
06/22/14 Michael R
For my money, this is the best hotel value in town. It's not the cheapest, but a good value. Friendly staff, nice, clean room, good amenities, nice hot breakfast. The only negative I can come up with is that the hotel is tucked away behind the Target store and a little hard to find.
"Clean and comfortable"
This hotel is clean and comfortable and the staff is always very friendly and helpful. We stay here with some regularity to visit family in the area and the Hampton Inn is always a great place to stay.
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