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"Helpful Friendly Staff"Reviewed by a Hotels.com guest on Feb 24, 2013
Classic "listed" property in the west end with a cozy "homely" atmosphere; well-prepared food and generous breakfast offering; staff responsive and accommodating when called upon to help with travel glitches. Great place for people watching, too, as it is a popular venue.
"Great Hotel"Reviewed by a Hotels.com guest on Feb 22, 2013
I don't usually follow up with reviews, but felt as if i should with this hotel as we were so impressed with the room, staff, (mini bar). We have told lots of people about the hotel since, highly recommended! Well done guys!
"center of the town - a walkable fantasy"Reviewed by a Hotels.com guest on Feb 19, 2013
pleasant; was in town for the Glasgow Film Festival; all was accessible, the theatres and such, good bars/restaurants only a small skip away
"remote"Reviewed by a Hotels.com guest on Feb 5, 2013
comfortable Shuttle pick up on arrival poor for early morning
"Excellent stay at Holiday Inn Express Glasgow"Reviewed by a Hotels.com guest on Feb 1, 2013
First, this hotel is ideally situated -- in walking distance to many key sites in Glasgow and great shopping, restaurants and theatres. The rooms are really comfortable -- spacious bedroom and bathroom, comfy quilt and pillows. And super CLEAN! The buffet breakfast is quite a spread -- cooked breakfast of sausages, eggs, baked beans, all sorts of breads, granola and yoghurt, and cheeses. Even a cappucino/latte machine and a variety of fresh juices. The best is that the welcome you receive from the front desk and their friendly help and support throughout your stay will make you feel very well looked after! I will definitely come back to this hotel again and I recommend it highly!
"Excellent room service"
We will be back, great location, room service was excellent, delicious, fast and well priced dinner, in fact best we have had!Genuine Hotels.com guest review
"beware of parking charges!"
great hotel great location breakfast excellent staff very helpful WAS NOT INFORMED OF HILTON PARKING CHARGES TO USE THE SHARED CARPARK WITH SUPERMARKET.Genuine Hotels.com guest review
"grosvenor hilton glasgow"
The hotel is very convenient for the University and we will certainly return soon. The last time we were staying we commented that the quality of breakfast was second to none, however the quality and choce of food at breakfast had definitely declined since 2010 when we were there last- shame- cost cutting or what?? Parking is expensive £10 per day […] now Read moreGenuine Hotels.com guest review
"Up-grade of hotel & staff excellence."
The Grosvenor Glasgow has had an extensive refurbishment since our last stay and the results are amazing. As well as looking stunning, the new restaurant served the most succulent steaks with the service from the staff very friendly, helpful but at the same time unobtrusive. From check-in to leaving, each and every member of the staff had obviously […] been trained to the highest standards. An absolute joy, and we will certainly stay again on our next visit to the "dear green place" from our home on Skye. Read moreGenuine Hotels.com guest review
"Good, but could be better!"
We have stayed at this hotel many times in recent years. The room refurbishment is of a good standard although still no air conditioning. Stealth charges are now creeping in - parking used to be free but now £10 per day. Wi-fi now £14.95! A bottle of still water left in the room for guest usage but for £3.95!!! Take our advice, drink the good Scottish […] tap water for free and spend your money at the new Nardini cafe down the road! Read moreGenuine Expedia guest review
"Alright but not quite hilton standard."
only 1st floor renovated as of Jan2012. 2nd and 3rd floors still in old decor. Instead of breakfast buffet, breakfast was cooked to order, but this means that you don't really know what to order and can't go back for seconds - but it was fresh.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This was the third time we had booked this hotel for an overnight stay but unfortunately found the room very noisy and for what we paid not good value for money. 4 out of 10 this timeGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Depends on the room!"
Location is perfect, just in the West end! Unfortunately it is a bit of a lottery with the rooms! I had an old one and I wasnt really impressed but my friend got one of the new ones and it was actually really nice! Btw, it's ok as hotel but it should not be Hilton as it's not the same quality!Genuine Expedia guest review
"Depends on the room!"
Location is perfect, just in the West end! Unfortunately it is a bit of a lottery with the rooms! I had an old one and I wasnt really impressed but my friend got one of the new ones and it was actually really nice! Btw, it's ok as hotel but it should not be Hilton as it's not the same quality!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hell at the hilton"
Catastrophic service. Non-family friendly. No cot in room despite it having been requested. Cot arrived later but no linen, then 50% linnen, then dirty linen. No bath for baby. Cot then collapses with child in it. Disabled alarm then goes of and can't be turned off (at reception either) for an hour while child is trying to sleep - none of us are disabled. All […] of this in the first 4 hours of stay. Management couldn't be reached at all. Compensation of a free meal in restaurant was offered and accepted. Table booked for 1930. Phone call at 1915 to tell us that our 15 month old would have to leave at 2000 because of licencing. Never agian Read moreGenuine Expedia guest review
"good hotel close to the university"
good hotel close to University and Botanic GardensGenuine Expedia guest review
"excellent hotel"
helpful, personal service, great location, clean and in excellent conditionGenuine Expedia guest review
"Not Quite up to Executive Standard"
Hotel was well located for our visit.Parking not explained in emails received beforehand.Access is from Byers Road although the address is Great Western Road.Valet parking in adjacent supermarket car park worked well once we found out about it. Was disappointed with room size having paid extra for an executive on top of an already highish basic room […] rate. Breakfast was excellent dispite a fairly large throughput which often fazes lesser hotels. Read moreGenuine Hotels.com guest review
"Hilton Grosvenor- Glasgow"
The hotel was OK to stay in, but needs a bit of an update. Room service wasn't available as was told there was a problem with kitchen cookers, only the menu from the restaurant was available, but limited for me being a vegetarian. Was charged for extras which I didn't use but this was refunded after explaining at reception, although they could do with […] showing the bill before taking the money. Read moreGenuine Hotels.com guest review
"Glasgow Grosvenor Hilton -West End"
The location of this hotel for our brief stay was ideal. The buffet breakfast had great choice and our room was very clean and comfortable.We'd be happy to recommend this hotel-staff were friendly and helpful.Genuine Hotels.com guest review
"Go in better weather"
Whilst the staff were without exception unfailingly pleasant and helpful, the hotel itself is somewhat in need of a facelift. Several windows could not be completely closed, including one in the bar / lounge area and this made the hotel quite chilly in the cold weather conditions and the carpets / curtains etc in the rooms were rather shabby. I also […] thought that the bathroom facilities were in need of updating as the tile grouting in two bathrooms was grubby and the rubber shower mats were yellowed and had some mould. However, the location is ideal for the west end / university area and is close to many good shops, cafes etc. The hotel's best asset is its staff, especially in the bar / lounge and reception. Read moreGenuine Expedia guest review
"Lovely Glasgow hotel"
This was our first visit to this hotel, having tried quite a few in Glasgow on previous visits. Our room was spacious, comfortable and well equipped. Dinner in the very comfortable restaurant was expensive but the food was of high quality and the menu intersting. The choice of food available at breakfast was also impressive but staff were not always […] available to assist. Overall, we had a very pleasant stay. The only slight irritation was that a wedding party took over the hotel bar on the Saturday evening and the noise of the reception carried up to our room until it finished at approx. 1am. We would return to this hotel any time. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hilton Grosvenor - Just ok"
I used to live in the West End and for convenience this Hotel is ideal - Hillhead underground is just down the road so that's the main reason we booked. But Hilton hotels are so hit-and-miss, and for me this was just ok. Very 70s in the decor (velvet walls in the lift!) and the bed was so uncomfortable. The room itself was fine, pressure of the shower […] was weak, no minibar. We ate at Bo'Vine, the restaurant attached (they had lost the booking, then found it) and it was good, though not excellent as we were led to believe. Overall, for location it's great - though at the pricey end of Hilton rates I don't think it's worth it. Read moreGenuine Hotels.com guest review
"Good weekend"
Good hotel, well placed for bars, restaurants, attractions and good access to subway for quick ride to city centre. Excellent breakfast.Genuine Expedia guest review
"Hilton Hotel - Grosvenor Glasgow off Byres Road"
This hotel was well placed and as a Glaswegian retunring home provided convenient access to many of the local attraction, parks and museums. It also was close to the subway and many bus routes, don't get a cab it can take longer than the subway. Traffic on near by Great Western Rd is always heavy, but you cannot hear it in your room. Room was well […] laid out with a spacious King Size bed. Shower and toilet facilities in a seperate room and large and airy with all cleaning products available. Tea an Coffee in good supply. There is a restaurant in the hotel but we did not use as nearby in Byres Road there are plenty, similarly the bar as there is a plethora of bars nearby some quite unique and eclectic. Music also close by witrh a wide range for your taste. Read moreGenuine Hotels.com guest review
"Very Impressed"
Very, very impressed with our stay. I recognise that Hilton may be seen as somewhat 'corporate' however I have to say that I could not fault anything about this hotel. If asked to find one thing wrong, I felt that the evening meals in the hotel's restaurant were a little on the expensive side but that really is a trivial complaint following a great […] stay. Read moreGenuine Expedia guest review
"Fine hotel"
Perfectly adequate hotel, but wouldn't like to pay the top rate as it is a bit tired in places. Good breakfast and very pleasant staff. Very convenient for shopping and a nice walk in the park.Genuine Hotels.com guest review
This is not a four star hotel. The rooms are shabby to say the least. I don't know the standard of other hotels in the vicinity but this hotel is way over priced. The staff are lovely any the location in the West End is good but there has to be better than this hotel. If the standard of this hotel represents the 'Hilton' chain I would hesitate in booking […] with them again.. I had read other negative reviews before booking this hotel and thought that maybe the reviewers were fussy.. Its a 4 star after all?? They were right.. Don't waste your money! Read moreGenuine Hotels.com guest review
"AN EXCELLENT HOTEL"
This hotel is convenient for shoppinig in Byres Road, convenient to subway for getting into city centre, near Botanic Gardens and not far from SECC if you are attending a concert as we were. Overall no complaints at all. Would definitely recommend it to everyone. The staff were really helpful and pleasant and the atmosphere in the hotel was smashin […] g. Read moreGenuine Expedia guest review
Helt ok hotell men inget speciellt. Läget är kanon! Vår utsikt var ett tak med ventilations trummor :-( Servicen och renligheten var jätte bra.Genuine Hotels.com guest review
Flott hotel. Meget god frokostGenuine Hotels.com guest review
"Dont go there on a weekend"
This stay had two sites. The lobby and the rooms have a nice decor. The room (109) was elegant with a modern design, clean, big enough and had everything. BUT: we stayed there on a saturday night and there were two weddings in the hotel. In our room was such a noise (we heard which song they played) that we could not even think about sleeping and finally […] had to complain us. Unfortunately the hotel was full and we had to move into a hilton garden inn (at 10pm!). At least the staff was friendly and helpful in this bad situation. Read moreGenuine Hotels.com guest review
"Insgesamt positiv"
Lage im Westend ist gut.Hotelrestaurant ist qualitativ sehr gut.Nähe zu Botanischen Garten und Hillhead-Subway-Station. Also insgesamt gutes Preis-LeistungsverhältnisGenuine Hotels.com guest review
"Stort sett bra."
Rommet har ikke air-condition.Genuine Hotels.com guest review
"目的によっては、よいホテルです。"
町の中心部からはやや離れています。もし、この地区の周り、たとえばグラスゴー大学医学部などに用事があるのであれば、よいホテルだと思います。周りは食事の見せもスーパーもありますし、治安がよいです。ホテルは、新しくはありませんし、豪華でもありませんが、しっかりと管理されているという印象です。Genuine Hotels.com guest review
"Für Kurzaufenthalte in Universitätsnähe praktisch"
Trotz klangvollen Namens ist das Hotel wegen der Nähe zur Universität, nicht etwa wegen des Komforts oder der direkten Umgebung (die dennoch Flair hat) empfehlenswert. Ein Kühlschrank ist im Zimmer nicht vorhanden. Die Matratze in meinem Zimmer erinnerte mich (des Alters und daher auch der Verformung wegen) an Billighotels. Sehr positiv ist auch die […] Nähe zur Metrohaltestelle Hillhead, vier Haltestellen von Glasgow Central entfernt, zu bewerten. Zahlreiche interessante (und bezahlbare) Lokale sowie Einkaufsmöglichkeiten in unmittelbarer Nähe. Read moreGenuine Expedia guest review
"Das Glasgow Grosvenor Hilton ist bestens gelegen um Glasgow zu erkunden."
Die Lage ist ganz hervorragend. Das Hotel liegt direkt am Botanischen Garten, hat eine "In-Kneipe" (alte Kirche) gegenüber und die nächste U-Bahn-Station ist in unmittelbarer Nähe. Selbst der Doppeldecker-Touristen-Bus hat eine Haltestelle in der Nähe. Das Hotel liegt an einer Straßenkreuzung, deshalb sollte man keine Wellness-Ruhe erwarten, aber um […] die Stadt zu erkunden ist es super. Das Hotel-Restaurant ist auch hervorragend. Wer aber lieber woanders essen möchte, hat genügend Pubs (wie die alte Kirche) in der Umgebung. Das Hotel selber macht einen guten Eindruck. Einzelne Kleinigkeiten wären noch verbesserungswürdig. In unserem Zimmer war das Türblatt der Badezimmertür eingedrückt und die Schublade, um Tee zuzubereiten, war defekt. Wir hatten keine Einschränkungen, aber es sieht nicht sonderlich schön. Unser Auto konnten wir kostenlos im gegenüberliegenden Parkhaus abstellen. Das ist ein hervorragender Service. Einzig die Wegbeschreibung auf der Internetseite bzw. die genaue Adresse war etwas schwierig herauszufinden. Die Hauptadresse ist die große Straße, aber der Eingang des Hotels liegt in einer kleinen Seitenstraße, die man nur schwer findet. Fazit: Wie würden jederzeit wieder diese Hotel buchen. Read moreGenuine Expedia guest review
"unimpressed"
high price, no free internet, no breakfast included and the beds are too short for somebody who ist 1.85m tall - very unimpressed. only plus is the free parking spot in a supermarkt parking lot.Genuine Hotels.com guest review
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