"Short business trip"
Great location, within walking distance to many good restaurants and bars. Don't miss the new places on 13th Street between Market and Chestnut.Genuine Hotels.com guest review
"Local stay-cation for Christmas."
Great location. Friendly staff. Would stay here again.Genuine Hotels.com guest review
"six days and still no security deposit"
everything was great, except for the fact that it's been six days and i still don't have my security deposit backGenuine Hotels.com guest review
"A Great Night"
One of the best nights I have spent in Philly. I will definitely come here again on my next visit.Genuine Hotels.com guest review
This is a great hotel in a great location. Can't beat the price and the hotel employees were very friendly and accommodating.Genuine Hotels.com guest review
"Right in the heart of it all / pricey valet"
The elevators moved a little slow which could use an update and the valet was $50/night and on the weekends it takes 45 minutes to get your car. The hotel was very clean, the room was a good size for 2 people, and the staff was very friendly.Genuine Hotels.com guest review
"Great place to relax"
Polite and professional staff, clean room, no complaints.Genuine Hotels.com guest review
"Courtyard Marriott, Philadelphia"
Arrived shortly before noon, no problem checking in (noted to be 3 pm). Friendly staff, clean comfortable room that faced Market St. I have stayed here before, and will continue to do so.Genuine Hotels.com guest review
"I love philly!"
Really nice low to mid-price hotel. Extremely convenient, and well-appointed room. Very clean which I totally appreciate. super comfortable bed.Genuine Hotels.com guest review
Had a great time. Room was alittle small but clean. Staff was very pleasant. The location was wonderful with so much to do.Genuine Hotels.com guest review
"Center City/Downtown Philadelphia"
My only complaint is about the maid we had on Saturday. The Thursday/Friday maid was fabulous!!!! She paid attention to little details, refilled everything and came back to check on us to see if we needed anything else. What a great lady!!!!!! The Saturday maid did not fill everything (like the decaf coffee packets) and when she cleaned off the end […] table on my side of the bed she literally "cleaned it off" by throwing some items I had on the table top into a shopping bag of snacks that was nearby (nothing major...a couple of pens, some notes, etc...) I just not get the "feel" that she was into her job. We found the front desk hotel staff to be very friendly and helpful. I also enjoyed talking to the Bellman who helped get our luggage up to our room....a very nice young man. He gave us some good tips on areas to see that were close to the hotel. We will definitely be staying there again next November when we return for the Northeast Regional Irish Dance Competition. Read moreGenuine Hotels.com guest review
Great stay, very nice rooms, great location, awesome service. We stayed for the Philadelphia Marathon, and upon returning from the race the staff was there congratulating everyone and handing out water and towels, what a nice gesture and idea! The hotel itself was gorgeous, and wonderfully located.Genuine Hotels.com guest review
"Great hotel but poor performing staff"
the location was perfect, the hotel fabulous, and the room extraordinary...however we were not impressed with the staff...check in person was rude, hotel room was not ready until 4:30 pm, rooms were not cleaned until after 3 pm, could not get an operator to answer the phone, valet parking cost was outrageous, and when we requested a 4:30 am delivery […] of the car for our departure...it was not delivered and took a personal request to the staff on call to have it delivered (it took over 20 minutes longer than anticipated) and we nearly missed our flight. Read moreGenuine Hotels.com guest review
Overall very good. Staff great. But no tub in King Suite room.Genuine Expedia guest review
"Meeting in the big Marriott? Stay here instead."
More humanly sized and quieter than the Marriott across the street. If you are going to a meeting at the larger Marriott, you can retreat here and still get there in about 2 minutes (in fact that big Marriott is so huge, you might get to the lobby faster than if you were in that hotel)Genuine Hotels.com guest review
Enjoyed our stay very much, came for the marathon and the staff was very helpful.Genuine Expedia guest review
My husband and I enjoyed our stay at this hotel. The rooms were spacious and clean. The location is central to many great activities, bars, and restaurants in Philadelphia. We have stayed here several times and before and plan to come back.Genuine Expedia guest review
"Rooms are clean and big."
Attended an event at the Crystal Tea Room. Stayed overnight, and would stay here again.Genuine Expedia guest review
"College Media Convention"
It was great! Prime location, great staff, beautiful building!Genuine Expedia guest review
Great location ease access to everthing. Feel safe enjoy starbucks in lobbyGenuine Expedia guest review
"Central location in the heart of Philly"
This is a great hotel, close to all the sights from historical to museums. We also enjoyed Reading Market and a couple of lovely little pubs in the area. The staff was gracious and very accommodating. They were able to check us in earlier which allowed us to take advantage of an early afternoon tour. Our room was well appointed and very comfortable […] for our stay. Read moreGenuine Expedia guest review
"Good location, reasonable rates"
Great location, room was large and clean. I liked the free newspapers at the desk and the available water in the lobby.Genuine Hotels.com guest review
"Great stay for a conference"
Friendly front desk. Beautiful lobby. Perfect location. Spacious rooms and beds. Easy checkout.Genuine Hotels.com guest review
"Good location, less than perfect in some respects"
The plusses: fabulous location, comfortable, well-lighted rooms, exc ellent HVAC, big screen tv. negatives: less than perfect on room cleanliness, crowded entrance for cars, lack of breakfast options (either Staerbucks or restaurant). Beware: not the place to park your car. Charges wind up over $50 a day, took 45 minutes to get the car when it was […] time to leave. Read moreGenuine Hotels.com guest review
Loved the bed and pillows. Best 3 night's sleep in a hotel I've ever had.Genuine Hotels.com guest review
"I love this Mariott!!"
We came to Philly for my boyfriends 30th birthday, we are not very familiar with the city, however upon arrival everyone at the hotel was friendly and gave us tips on where to park and where to go. We got an upgrade to a bigger room, and it was worth the 30.00$ The bed was the most comfortable bed we've ever slept in!!! We were also given 2 comps for […] the breakfast buffet, which normally costs 35$ per person! Overall, a clean, friendly, comfortable hotel!! Read moreGenuine Hotels.com guest review
"Great Centre City location!"
Great Location! Easy walk to many great restaurants and sites in Centre City and close to Suburban Station to reach Philly Suburbs.Genuine Hotels.com guest review
Have stayed in several hotels in the city. By far one of the bestGenuine Hotels.com guest review
Hotel room was very modern and beautiful. Staff was helpful and professional. Beautiful stayGenuine Hotels.com guest review
"Nice hotel close to Liberty Bell, Reading Terminal"
Friendly front desk clerks, nice and clean room, and comfortable bed.Genuine Expedia guest review
Great location! Beautiful scene of downtown. Took Broad St Line next to hotel down to WF Center for concert. Would definitely go back.Genuine Expedia guest review
"fell short of my expectation"
I was disappointed that the room did not even have a coffee machine when Motel 6 will provide one. I was not feeling well with my stomach and needed a cup of hot water, but the only hot water available was from the tap. And I didn't want to ask around where I could get hot water. Also, the room has an interior door that leads to another room. I was […] not sure whether this other room would accommodate another guest or not? I guess not, otherwise, I would feel no privacy. If I was staying in a suite that had additional room for a larger family, and the interior room would not be used for other guests, I would prefer this information to be provided to me at the checkin. For the price, it fell short of my expectations. To its credit, Location was convenient (only two blocks away from a Subway station and close to restaurants and the convention center) and hotel employees were friendly. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Philadelphia Downtown Dear Traveler, Thank you very much for choosing Courtyard Philadelphia Downtown. We are pleased that you found our location convenient, with easy access to all the great things Center City has to offer. We also were pleased to learn that you found our staff friendly, we frequently hear this from our guests. We sincerely apologize for the inconveniences you experienced in your room, where we failed to explain to you that your room had a connecting door to an adjacent room. We also failed to let you know that your coffee maker was on the shelf below the sink, and we apologize for that. We do hope that you will considering staying with us again should you return to the Philadelphia area. More importantly, we appreciate your loyalty to Marriott.
Great service, great location, great accommodations. Rooms are newly renovated and stylish. There was a small issue with the keys. They keys they gave us at first did not work but we had to run out for an event. When we returned the group was split up and had to get new keys separately. The situation was handled expeditiously and with security as the […] utmost concern. Very happy with stay. Read moreGenuine Hotels.com guest review
"A little overpriced"
Decent, sterile hotel. Very expensive parking ( parked from 5pm-10 am the following morning; they charged two days for a total of $100). On the plus side, it's right by city hall, and you know exactly what you're getting. Definitely not my first choice if I return.Genuine Hotels.com guest review
Response by Courtyard by Marriott Philadelphia Downtown Dear Visitor, Thank you for choosing Courtyard Philadelphia Downtown. We are pleased to hear that you enjoyed our central location, with easy access to all the great things Center City Philadelphia has to offer. Our hotel offers valet parking for our overnight guests, which includes in and out privileges, at rates which are competitive with nearby hotels. The majority of our guest choose this service due to the convenience, and to be able to retrieve their cars with no additional expense. We do provide information upon request to local garages who charge a slightly reduced fee. However, these garages do not include in and out privileges during the 24 hour period. We do hope that you will choose to stay with us again should you visit the area once again.
"Convenient to city hall and reading terminal marke"
Nice view. Rooms appear to have been remodeled. Starbucks in lobby is not great, only downsideGenuine Expedia guest review
We stayed for a weekend, my wife and I, had great dinner. Suggest Ocean Prime... Great food and service!!! Location is great for sight seeing and food plus bars. The hotel is great up to the valet. Bed was very comfortable and best pillows!!! Amazing stay at a amazing hotel!!Genuine Expedia guest review
"It was okay..."
We didn't spend a lot of time in the room because it was centrally located and we did lots of sightseeing. The room was quite small, and I didn't find that any of the amenities justified the cost we spent for two nights, given the fact that parking was not included. Additionally, although we paid ahead of time, in full, our credit card was charged $100 […] additionally for "incidental charges." 7 days after we arrived, the $100 was finally returned to our account. When I called to ask about the charge, I was advised it was only "pending" although it had actually been removed from my account. My frustration was that at no time did staff advise that this charge was going to be held against my account. Read moreGenuine Hotels.com guest review
the location was convenient but the hotel was busy. Centralized. i like staying in Society Hill area better. More walking, but more neighborhood-ish. A lot of panhandlers in area -- not fault of hotel.Genuine Hotels.com guest review
"Clean, comfortable hotel in Philly City Center"
The hotel was clean and comfortable. The pool was very small and shallow, not appropriate for swimming. The Restaurant that serves breakfast (Ninteen26) was bad. The waitress was impolite, the food was bland, the prices exorbitant. I recommend going for breakfast elsewhere.Genuine Expedia guest review
Response by Courtyard by Marriott Philadelphia Downtown Dear Sophia, Thank you for choosing Courtyard Philadelphia Downtown during your recent visit to the area. We are pleased to learn that you found our hotel clean and comfortable. We were disappointed to learn that you did not enjoy our breakfast buffet, as we frequently hear from our guests that it provides great value due to the wide variety of offerings on the buffet. We do hope that you will stay with us again should you visit the area, but completely understand that you may choose to have breakfast elsewhere, as not all of our guests prefer a buffet. In addition, however, we do offer a wide variety of a la carte items at our Starbucks counter.
Hotel was ok, located so you can walk to everything. Expensive and You could hear everything from the rooms and corridor around.Genuine Hotels.com guest review
Response by Courtyard by Marriott Philadelphia Downtown Dear Traveler, Thank you very much for choosing Courtyard Philadlephia Downtown. We are pleased that you enjoyed our central location, our guests frequently comment about the ease of acessing all the great things which Philadelphia Center City has to offer. We usually receive feedback from our guests regarding their ability to relax in our high rise hotel . We do apologize that during your stay you were able to hear noise from other rooms and the corridor. We do hope that you will stay with us again when you return to the area.
Had a great weekend get away...room was very up to date and clean and ample towels (always a plus) Close to Reading terminal Market and many other sites...pillows were a little too soft for my taste but overall a great place to stay. Once drawback was the $42 parking fee and they top it off with taxes and such....$100+ for 2 nights. We have stayed other […] places for much less.....will consider that on my next stay! Read moreGenuine Hotels.com guest review
We got there on a Friday evening and the hotel was amazing! It was within a short walking distance of Ruth's Chris for a dinner date, and then a play at the Merriam Theater. We headed out Sunday morning and were only about 4 miles from the stadium to catch the Eagles game! Great weekend, and great hotel!Genuine Hotels.com guest review
"Nice hotel, great location"
Clean, updated rooms and convenient location. Long wait getting car from valet service, although they are up front about it, it doesn't make it better. No food in bar after 11.Genuine Expedia guest review
Response by Courtyard by Marriott Philadelphia Downtown Dear jeff, Thank you for staying with us at Courtyard Philadelphia Downtown. We are pleased that you enjoyed our newly renovated rooms and excellent location in Center City. We appreciate your feedback about our valet parking services. As we do not have a garage at our hotel, our valet parking service utilizes nearby garages. During peak departure times, this can take longer that we wish to retrieve vehicles. We are continuosly working on practices and processes to improve this. We do hope that you will stay with us again next time you are in Philadelphia.
"Wonderful hotel, best without a car"
The hotel was wonderful, but driving anywhere near it was unpleasant. This hotel is so convenient to public transportation, and in such a walkable area that it would have been better to not have the car.Genuine Hotels.com guest review
"Nice Downtown Hotel"
My girlfriend and I had a great experience. The room was very comfy with a pretty nice view. We like that you need a key card to get to certain floors on the elevator. It made us feel safe. The bed was the most comfortable one we have layed on in any hotel. Will definitley come back for another stay.Genuine Expedia guest review
very good experience...like alwaysGenuine Hotels.com guest review
"weekend downtown :)"
From the valet to the front desk the staff was nice. Location was everything as well as the suite. I hope to come back soon!Genuine Hotels.com guest review
Great location to walk to all parts of the city!Genuine Hotels.com guest review
Wonderful. I liked that you had to use a key in the elevator to go up to your room, so peole cannot walk in off the street. The beds were so so so so good with memory foam. Loved it and would definately stay there again when in Philly!Genuine Expedia guest review
"Great location in an historic building."
Nice place to stay. Convenient to shopping, restaurants, other attractions.Genuine Expedia guest review
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