"Quiet neighborhood, easy access #522"
Comfy, with lots of room, & fresh scrambled eggs for brft. Too small shampoo ++ but very friendly reception.Genuine Hotels.com guest review
"Fun Getaway with granddaughters"
Nice stay with our granddaughters. We enjoyed the pool and breakfast. Staff was friendly and accommodatingGenuine Hotels.com guest review
"Enjoyed the stay."
Enjoyed the friendly front desk night crew.Genuine Hotels.com guest review
"A very nice place to stay adjacent to Woodinville"
We were somewhat concerned by previous reviews during the recent remodel, but now that all the work has been completed it is a lovely place to stay.Initially a little hard to find and nothing really within walking distance for restaurants and shops, but if your destination is Woodinville it is well located. Comfortable, quiet, good breakfast and very […] helpful staff. Read moreGenuine Hotels.com guest review
Our suite was clean and comfortable. Breakfast was great. The hotel is in a beautiful location tucked away in all sorts of trees that are in the process of changing to the colors of autumn.Genuine Hotels.com guest review
"Nice hotel at quiet location"
Staff was helpful and professional. Hotel was clean. Breakfast was excellent. Very quiet location. Only negative was the bed and furniture need upgrading.Genuine Expedia guest review
"Quiet, wonderful stay in Bothell"
What a great hotel! I spent two nights there on a quick business trip, and the hotel provided everything I could have needed: a warm breakfast, pretty good coffee, very friendly staff, accessibility to the freeway (405), proximity to shops & dining, and a quiet, comfortable room with a fridge & microwave. I was pleasantly surprised and pleased with […] the affordability and the overall value for this stay. I'll be back. Read moreGenuine Hotels.com guest review
The lobby has just been re-done and is beautiful. The room we were in was enormous- 2 queen beds and a TV in one part of the room AND a sofa bed and another TV in the other! AWESOME!!!Genuine Expedia guest review
Very nice hotel, very nice staff, good location, quiet and comfortable.Genuine Expedia guest review
"There was a foul smell in the lobby"
The location was great, but there was a foul smell in the lobby. The remove to one of the TV did not workGenuine Expedia guest review
Response by SpringHill Suites by Marriott Seattle Bothell Dear Expedia Partner, Thank you for staying with us and sharing your feedback. We are pleased you found the location to be convenient. Additionally, we apologize for the inconveniences you encountered. Please know we have addressed them to prevent dissatisfied guests in the future. Thank you again and we look forward to serving you in the future, Christina Flohrs, General Manager
"Excellent place to stay for the wineries"
Very comfortable room. The breakfast was very good and the staff was very helpful. Very nice location for touring the wineries in the Woodinville area. Would stay here again when we are in the area.Genuine Hotels.com guest review
"quiet and friendly hotel"
easy check in late night. lots of parking in a safe area. A little remote but a great value.Genuine Hotels.com guest review
"Works for Business"
Location was fine for proximity to businesses but not within walking distance to restaurants or other amenities. Rooms furniture seemed a bit worn and out dated. Bathroom was giving off bad smells. Kept bathroom door shut with fan on. Room 208. Provided breakfast is a nice feature. With that said, I would stay here again.Genuine Hotels.com guest review
"Nice and cozy"
Very nice accommodations, with 2 comfortable queen beds, a large bathroom area; large room for storage; a separate sitting room with a hide-a-bed, sink, kitchen supplies and dishware, microwave, and refrigerator. It also had a large desk for conducting business. Perfect for families, and complete with a substantial included breakfast in the lobby. The […] hide-a-bed was uncomfortable, but aren't they all, and do-able for one night. I would definitely choose to stay at this hotel again. Read moreGenuine Expedia guest review
"Under construction, high priced"
The hotel was under construction and the price seemed expensive for the location.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Seattle Bothell Dear valued traveler, Thank you for taking the time to post your comments regarding your recent stay. We are excited to say that our renovations are complete and hope you would be willing to give us a second chance. Thank you again! Christina Flohrs
"Nearly Ruined Wedding Night"
We stayed here on our wedding night and arrived at the hotel still in wedding dress and tux with our bags packed for honeymoon. The front desk was undergoing maintenance and a sign said to use side-doors, which were not open. Another couple entering the hotel opened the door for us. Then at the "front desk" by all the construction, the clerk was on […] the phone and could barely be bothered to help us. He asked for the name the room was under three times because he was too distracted to hear me say it - which I did, three times, and spelled it out for him. He managed to give us the room key and we went up to our room trying not to be bothered by this experience. The room itself was nice. In the morning when we tried to check out, that clerk told us we were checked out, bye, but we were still holding the room key. I asked her if maybe she'd want that and she responded by rolling her eyes. So I put the cards on the desk. Could not believe the terrible service. I would have liked to have been informed that the hotel was undergoing construction so that I could have booked elsewhere for my VERY SPECIAL WEDDING NIGHT. We had a great time though, no thanks to this hotel. Read moreGenuine Hotels.com guest review
"Not close to any restaurants"
I was not to pleased to find that the lobby was in a tarp with construction under way and dust everywhere. We had to us the side doors and the clerk was sitting at a portable table in front of the elevator. The hotel said that it was close to restaurants, however I could not find anything other than a pizza take out anything closer than 3.5 miles away. […] I won't be back to this location again. Read moreGenuine Hotels.com guest review
Construction zone going on. They should close the hotel if they are going to do this level of remodel. Dirt dust everywhere and the lobby was goneGenuine Expedia guest review
Response by SpringHill Suites by Marriott Seattle Bothell Dear Expedia Traveler, Thank you for your feedback. We apologize we fell short of your expectation. We are hopeful you will return once the renovations are complete. Thank you again, Christina Flohrs
"Saddest Marriott property ever."
Construction in lobby made it crowded and noisy and chaotic. Front of hotel needs at least a power washing and some gardening done. Furniture chipped and tired. Hodge-podge décor. Loud party and shouting resolved with call to front desk at 10:30. Crowded breakfast area. Front desk staff lacking in courtesy and personality. Do not recommend. The most […] expensive Marriott stay with the least value received - ever. Read moreGenuine Hotels.com guest review
Response by SpringHill Suites by Marriott Seattle Bothell Thank you for sharing your feedback. We do understand that the renovations have been trying on our guests and staff. The power washing and landscaping is going to be completed at this time as well. We are looking forward to the outcome of this project and hope to see you again in the future when it is less chaotic. Thank you again for taking the time to share your experience, Christina Flohrs, General Manager
"Saddest Marriott property - ever."
Have never spent so much and received such a disappointing experience at a Marriott property. From dingy front entrance to crowded construction in lobby, from burnt-out front desk clerk to soiled carpet everywhere, from chipped, tired furniture in room to lumpy, cheap pillows, from shouting, crashing partiers (resolved following phone call to front […] desk at 10:30 p.m.), from hodge-podge décor to incredibly crowded breakfast room, we got it all. Very, very disappointed, sure hope Marriott has plans to improve this hotel soon, and says there's construction underway when somebody books a reservation. Ick. Read moreGenuine Hotels.com guest review
Response by SpringHill Suites by Marriott Seattle Bothell Thank you for sharing your feedback. I am disappointed to read that you were less than satisfied with your stay. Unfortunately renovations do not always make for the best traveling conditions. We are doing our best to accommodate our guests during this time. We are confidant the end product will be beautiful and our guests will enjoy staying with us. While this does not make your recent experience any better please be assured your comments are not going unnoticed and we are continuing to improve in all areas to make this time period less of a disturbance as possible. Thank you again, Christina Flohrs, General Manager
"Front desk staff not helpful when checking in"
When checking in my reservation info hadn't come through yet, front desk staff didn't offer to look into it, just said they didn't have anything under my name. I looked around and found the confirmation number, and was told simply "That's not our confirmation number." After standing around uncomfortably for a few minutes trying to figure out what to […] do, the info finally came up on their computer. Service didn't get much better, but at least I was able to get out of there. Other than check in experience, everything was lovely. Rooms were nice, beds comfortable, great continental breakfast, other service staff were all very friendly and helpful. Read moreGenuine Hotels.com guest review
Poor customer service, cleanliness of some of the areas throughout the facility is not what I would expect from a Marriott.Genuine Expedia guest review
It's a great hotel, great location and beautiful surroundings.Genuine Expedia guest review
"Why stay anywhere else?"
Clean, quiet, comfortable, friendly.Genuine Hotels.com guest review
Enjoyed our Seattle vacation. Hotel staff were very helpful, rooms were clean. We would definitely stay there again.Genuine Expedia guest review
"Nice hotel out of the city"
It's a nice cozy hotel. Like the couch in the room and desk for a business or casual setup. It's a little bit far from the city being in Bothell and delivery for food is around $12. The comp breakfast is adequate but the exercise room isn't great. Overall good stay for the price.Genuine Expedia guest review
What a fantastic hotel! The room was like a studio apartment. A separate kitchenette with a sink, a real coffee pot and a frig and Wi-Fi that works. Extra pillows and blankets without even asking. A complimentary full breakfast in the morning including eggs and some kind of meat, juice, bagels, waffles, etc. If we had had a walk-out balcony or windows […] that open, it would have been perfect. Read moreGenuine Hotels.com guest review
"Very comfortable pillows."
Average overnight stay. Some better, some worse. Should have found a location closer to food, shopping, etc.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Seattle Bothell Dear Expedia Traveler, Thank you for taking the time to post your review from your recent stay. We apologize you found our location to be a bit out of the way. Should your travels bring you back to the area we are happy to provide you information to nearby attractions to make your stay more comfortable. Thank you, Christina Flohrs
"Comfortable and quiet but also generic..."
We stayed at this hotel over a long weekend while visiting friends. We have two young children. The hotel is located in a quiet business district, so you aren't within walking distance of any shops or restaurants. Since we had a car, that was no problem. I couldn't hear any highway noises or anything that woke me at night. The hotel itself was clean, […] but sometimes had an overpowering smell of air freshener. The beds, sheets and pillows were of medium quality. The water pressure in the shower was good and the water got nice and hot. We enjoyed the continental breakfast, which ads value to the price of the room, in my opinion. We also worked out in the small gym and swam in the pool. The staff was very friendly and attentive. I would stay here again if I were in the same area. Read moreGenuine Expedia guest review
Response by SpringHill Suites by Marriott Seattle Bothell Dear Expedia Traveler, Thank you for taking the time to post your review. We are pleased to hear you enjoyed your stay and will be back again in the future! We look forward to serving you again, Christina Flohrs General Manager
The couch bed was horrible but the rest of room and our stay was great.Genuine Hotels.com guest review
The room was quiet, roomy & comfortable. We appreciated the microwave, fridge & sink area, along with the breakfast. The mattress was comfortable & the noon check-out time allowed for a good night's rest.Genuine Hotels.com guest review
We really enjoyed our stay here. The location was perfect for this specific stay. The rooms need a small amount of refreshing. The only complaint we had was that the person next door to us set their alarm too loud and woke us up also. The hotel has no control over that. The staff was helpful and pleasant. We will stay at this location again.Genuine Hotels.com guest review
"I will stay there again!"
Good on every level. Quiet. I will definitely stay there again.Genuine Hotels.com guest review
I would stay againGenuine Hotels.com guest review
I absolutely loved my stay, I even booked for a second night!Genuine Expedia guest review
This place was excellent! The indoor pool and spa was wonderful! I enjoyed stay here so I booked it for a second night!Genuine Expedia guest review
"Secluded area. You get what you pay for."
Pool is small Lots of kids Room is comfortable nice to have a sitting areaGenuine Expedia guest review
Response by SpringHill Suites by Marriott Seattle Bothell Dear Expedia Member, Thank you for taking the time to post your review. I am happy to read you found your room to be comfortable and spacious. However I am sorry you did not feel the same with our pool! We often get more families visiting the hotel during Spring Break, therefore more kids wanting to use the pool to play. Hopefully you will be back during a less crowded time and can enjoy our amenities as you expected to. Thank you again for your review. We look forward to serving you again.
"Great space for my family"
Enjoyed having the sofabed in the suite along with the two Queen sized beds. Traveling with my two grown sons, it was a necessity to have the extra sleeping bed Great breakfast and staff that went above and beyond to provide for our needs.Genuine Expedia guest review
"Disappointing for a Marriott!"
We were very disappointed with this Marriott. First, it is located in an industrial park, no restaurants or recreation nearby. Second, the outside of the building needs to be painted or at least pressure washed. I have never seen a Marriott in such shoddy condition. Third, the floors and ceilings are paper thin. We heard our neighbors getting mad at […] their children at 7 am. Fourth, the floors were filthy, our kids' socks were evidence of this! Positives: the room size was large, the pool and hot tub were nice, and all of the employees were very pleasant and welcoming. We would never stay here again! In fact, we cancelled the last two nights of our stay and moved to another hotel. Read moreGenuine Hotels.com guest review
Response by SpringHill Suites by Marriott Seattle Bothell Brian, Thank you for taking the time to write your review. I am disappointed you and your family experienced more negatives than positives while staying with us. We understand that while our location being tucked in the park offers a little peace and quite, does make it seem secluded. We hope that by offering a complimentary shuttle service to nearby restaurants and entertainment that this would not be a deterrent. We are in the planning process of a renovation and are excited for the outcome as some of the areas you mentioned will certainly be addressed. We hope you may change your opinion in the future and let us show you we are what you can expect from a Marriott.
Visited hotel during a wedding, stayed two nights then two with the main group at the Hilton garden inn in Bothell nearby. We chose to return to this hotel due to it being far superior in cleanliness, customer service, room size, maintenance and value. Definitely will choose next time in area.Genuine Hotels.com guest review
"Not Quite What We Hoped For"
Pricing was great for the 3-star rating and location of Bothell. Wife and I were looking for a new place to call as our own respite area as we live about 90 miles North. Courteous, professional staff. Room was very clean, decor could use updating. Not located immediately near food or shopping. WiFi was very slow and intermittent, probably due to industrial […] surroundings. We had high hopes for the trip, but the hotel came up short. Good for a brief business trip, but not as a get away or time of enjoyment. We will continue looking for "our place." Read moreGenuine Expedia guest review
"Fine, not great"
The hotel is located in an office park area north of Redmond (Bothell), not too far from a Residence Inn. My room was OK, not very exciting, with somewhat worn furnishings, but clean. Very nice lady at the front desk. Don't think of this as a destination resort, but for a one-night business trip worth what you paid.Genuine Expedia guest review
"Convenient hotel to downtown Bothell"
I was in town for errands I needed to get done in Bothell and to visit friends; the Hotel was convenient for my purpose. The staff was very nice and the rooms were clean but the hotel was starting to look a little old. My room had wallpaper in the bathroom that was starting to split at the seams. I love the little town and it was easy to get to from […] this hotel. Very nice breakfast each day compared to some hotels, the room had a living space, bedroom area, mini kitchen and bathroom with roll in shower, upon my request, regular rooms have tub and shower. I was very comfortable for the most part, and for a reasonable price. The downside was that it was very noisy, it sounded like people were coming into my room whenever another room opened and closed their doors and I could hear the people talking, running and walking in the halls as well as the rooms above me. It was a little nerve-racking. Read moreGenuine Expedia guest review
Bed comfort and pillows where horrible. Had to get up very early for a meeting and due to uncomfortable bed, could not sleep.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Seattle Bothell Thank you for taking the time to share your experience from your recent stay at the SpringHill Suites Seattle Bothell. I apologize that your bed did not allow you to get a good nights rest and appreciate your feedback. We are in the planning process for a renovation and will ensure your comments are heard! Thank you again for sharing your thoughts and hope to see you again in the future. Christina Flohrs, General Manager
"Nice hotel close to where we needed to be."
The front desk staff are very friendly and welcoming. If you are unfamiliar with the area, the driveway can be a bit tricky to find - especially in the dark - but once we knew where we were going, we had no trouble. The rooms were pleasant and clean.Genuine Expedia guest review
An excellent suite hotel. I have traveled a great deal, and my experience has been very positive. Housekeeping was very good. Would definitely come again.Genuine Hotels.com guest review
"Good overall experience"
Nothing was wrong with this hotel and I'd even stay there again. My only complaint really was the quality of the mattress. For a hotel that has feather pillows and even 2 sinks in the room, putting the hardest, cheapest mattress was a letdown... Especially since my back is sensitive to things like this. Resolve that issue and this hotel would be a solid […] 4 stars as far as a business stay is concerned. Read moreGenuine Expedia guest review
"not bad but not worth the money"
This hotel was fine, but there are better deals in the area. That is, it is overpriced. Property needs some upkeep. Furniture is worn, elevators need updating etc.Genuine Hotels.com guest review
Fun. Pool wasn't working which was disappointing but room was nice. Breakfast didn't have any eggs or bacon just biscuits and gravy ...Genuine Expedia guest review
Bothell was the perfect distance between our families. Staff went above and beyond. Thank you Nichole, Tess and Andrew. You guys are the best.Genuine Expedia guest review
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