We really enjoyed our stay here. The location was perfect for this specific stay. The rooms need a small amount of refreshing. The only complaint we had was that the person next door to us set their alarm too loud and woke us up also. The hotel has no control over that. The staff was helpful and pleasant. We will stay at this location again.Genuine Hotels.com guest review
"I will stay there again!"
Good on every level. Quiet. I will definitely stay there again.Genuine Hotels.com guest review
I would stay againGenuine Hotels.com guest review
"Disappointing for a Marriott!"
We were very disappointed with this Marriott. First, it is located in an industrial park, no restaurants or recreation nearby. Second, the outside of the building needs to be painted or at least pressure washed. I have never seen a Marriott in such shoddy condition. Third, the floors and ceilings are paper thin. We heard our neighbors getting mad at […] their children at 7 am. Fourth, the floors were filthy, our kids' socks were evidence of this! Positives: the room size was large, the pool and hot tub were nice, and all of the employees were very pleasant and welcoming. We would never stay here again! In fact, we cancelled the last two nights of our stay and moved to another hotel. Read moreGenuine Hotels.com guest review
Response by SpringHill Suites by Marriott Seattle Bothell Brian, Thank you for taking the time to write your review. I am disappointed you and your family experienced more negatives than positives while staying with us. We understand that while our location being tucked in the park offers a little peace and quite, does make it seem secluded. We hope that by offering a complimentary shuttle service to nearby restaurants and entertainment that this would not be a deterrent. We are in the planning process of a renovation and are excited for the outcome as some of the areas you mentioned will certainly be addressed. We hope you may change your opinion in the future and let us show you we are what you can expect from a Marriott.
Visited hotel during a wedding, stayed two nights then two with the main group at the Hilton garden inn in Bothell nearby. We chose to return to this hotel due to it being far superior in cleanliness, customer service, room size, maintenance and value. Definitely will choose next time in area.Genuine Hotels.com guest review
An excellent suite hotel. I have traveled a great deal, and my experience has been very positive. Housekeeping was very good. Would definitely come again.Genuine Hotels.com guest review
"not bad but not worth the money"
This hotel was fine, but there are better deals in the area. That is, it is overpriced. Property needs some upkeep. Furniture is worn, elevators need updating etc.Genuine Hotels.com guest review
Fun. Pool wasn't working which was disappointing but room was nice. Breakfast didn't have any eggs or bacon just biscuits and gravy ...Genuine Expedia guest review
Bothell was the perfect distance between our families. Staff went above and beyond. Thank you Nichole, Tess and Andrew. You guys are the best.Genuine Expedia guest review
"A bit remote from restaurants and shops, but NICE"
Very comfortable place to spend the night. Big room, very clean, good bed, cheerful staff, decent breakfast with lots of tables available. Good value, too. Would have been hard to find in the dark and rain without a GPS though. It's located on the edge of an office park in suburbia with no nearby restaurants or shops I could see. (Eat your dinner out […] before you go check in for the night.) Read moreGenuine Hotels.com guest review
"Great location big room"
Close to my Mom's retirement home in Woodinville .Genuine Expedia guest review
"Pleasant, clean and quiet"
Great value for money - large room, very clean and nicely presented. Was very quiet, nothing disturbed our sleep. Bed was comfortable, wifi was fast. The free buffet breakfast was pretty good, too. Will certainly stay there again if and when we're in the Seattle area.Genuine Hotels.com guest review
"Good hotel, excellent staff"
The staff is great, but on the weekends this hotel attracts a different group of people that can be quite noisy. Specifically children and partiers--lots of children running up and down hallways or jumping on beds in neighboring rooms, and partiers that hang out in hallways and talk loudly.Genuine Expedia guest review
I would stay in this hotel next time.Genuine Hotels.com guest review
"Nice hotel, close to winery's ."
Nice clean large rooms.Genuine Expedia guest review
Lovely hotel!!Genuine Hotels.com guest review
"great value for the price"
Was a great stay, my complaint would be the laundry facility only has one washer and one dryer so I had to wait and when I did put my clothes in the dryer someone put them ontop of the table still damp. Other than that I was very satisfied and plan on returning in the future.Genuine Hotels.com guest review
Helpful staff and a modern clean quiet room close the Woodinville area wineries. Taxi wait was about 20 minutes.Genuine Hotels.com guest review
"A nice place to stay"
We enjoyed our stay. The breakfast was good. The picture shows waffles, but there weren't any. My son was bummed. Only had one issue. My daughter left a nice blouse in the room but when we called to find out about getting it back the hotel did not have it. Pretty disappointing!Genuine Hotels.com guest review
"Nice hotel, but a little difficult to find"
Clean spacious roomsGenuine Expedia guest review
Very nice, quiet, clean. Friendly front desk.Genuine Hotels.com guest review
"Over priced for the quality"
I have stayed in similar hotels in the same chain and had much better quality. Decent hotel but overpriced for the quality.Genuine Hotels.com guest review
"Perfect for wine tasting"
The room was spacious, clean and even a living room apart from the bedroom--great. Service very helpful with directions and getting us anything we needed. The breakfast was a full breakfast and very good.Genuine Hotels.com guest review
"Good for the budget conscious traveler"
The staff was pleasant and the breakfast options were wide enough to give everyone something to start their day. The facility itself was dated and building exterior looked very dirty corporate park-ish, but the rooms were clean and the pillows nice. The bed was a bit hard on a bad back but the spaciousness of the suites allows families enough space […] to breath and can even facilitate some in suite minor meal preparation, another great feature for the budget sensitive. Our room was on the 4th floor and still had excellent water pressure and the room was quiet enough for most sleepers. Read moreGenuine Expedia guest review
Thin walls allow you to hear pretty much every word the neighboring rooms are saying. Becomes especially annoying when children are loud and noisy at 2AM. (Why are children up at 2AM?). Overall stay was acceptable, the hotel staff is beyond accommodating and kind. I was allowed to check in several hours early. Beside the noise, all was great.Genuine Hotels.com guest review
"Clean, quiet, and great continental breakfast"
We have experienced less than pleasant accommodations in the Bothell/Kirkland area and this isn't one of them! We were more than impressed with the clean room, the size of the room, the staff, the quiet atmosphere, and the great continental breakfast. We will definitely stay there again!Genuine Expedia guest review
Beds were unusally hard for marriot. The neighborhood isnt bad.. but there is nothing for a traveler close by...Genuine Hotels.com guest review
good breakfast, bed was uncomfortable , everthing was cleanGenuine Expedia guest review
Staff was amazing, breakfast was what you would expect of a continental, room was clean but I wish there was a little more storage space in the bathroom for all our toiletries. "Housekeeping" was very helpful about swapping out towels/taking our trash with dirty diapers when we caught them in the hallway and didn't want the full room service. Bedding […] for pack n' play was so cute and they even gave my son a little toy when they brought the bedding!! Overall, great stay and would definitely book there again! Read moreGenuine Hotels.com guest review
Stayed Here For Wedding At Bocetti's Crooked Arbor gardenGenuine Expedia guest review
A delightful surprise, this hotel is surrounded by lush evergreen trees. One would not know this is near a business park. Rooms are quiet, comfortable and clean. We were there for a nearby wedding at the Monte Villa. We were on the same floor as the bride, groom and other younger guests. My husband and I went to bed and did not hear the after-party […] across the hall. :) Will definitely stay at the Springhill Suites again. Read moreGenuine Expedia guest review
"Room not properly cleaned"
Checked-in 11:30PM. Found a lollipop stick near table lamp from the lobby's fundraising. Plenty of time for room to be cleaned considering the time we checked-in.Genuine Hotels.com guest review
"Great hotel with excellent staff."
Great hotel with excellent staff.Genuine Hotels.com guest review
Nice and clean. good breakfast. recommend to book this hotel.Genuine Hotels.com guest review
"Recommand this hotel"
Very good surround, best breakfast and service.Genuine Hotels.com guest review
Good clerks and housekeeping staff. Very pleasant 2 day stay.Genuine Expedia guest review
"Use GPS, very small sign from turn off."
They were very busy and understaffed when we tried to check in at 3PM. We had a concert to go to and did not return till after 11PM, they held our room thank goodness. No food within approx. 4miles, plan ahead. They do offer a nice breakfast.Genuine Hotels.com guest review
Asked for early check in.....was assured I'd have it but didn't. Reserved a dual Queen room....instead ended up getting a King and a hideaway room. I could have stayed at my Aunt's couch and been much more comfortable. The staff did their best, but seemed overwhelmed.Genuine Hotels.com guest review
"Close to an event we attedded"
The room was very nice. Loved having the kitchen in our room.Genuine Expedia guest review
"Nice, but too much bleach cleaner"
This is a very nice, cost-efficient hotel except for the staff's overuse of bleach products. As soon as we walked into the hotel lobby, my wife had to turn around due to a bleach allergy. When I inquired, I was told it was because that it was used to clean the lobby floors -- so much so the odor was detected at the end of the hotel up the stairwell […] to the 2nd floor. Surely the Marriott is aware of "green" products and that bleach is rarely necessary in such extreme use. Read moreGenuine Expedia guest review
everything was excellentGenuine Hotels.com guest review
"Excellent hotel choice!"
Our family of 4 thoroughly enjoyed staying for 4 days at SpringHill Suites in Bothell. Great location, lovely service, delicious breakfast -- we highly recommend it. Thank you!Genuine Hotels.com guest review
"quiet and private"
The setting of this hotel is nice. Lots of greenery and privacy. We liked it very much. We were able to park close to the "back door" on the end and use our key to get it, which was great. The staff was great. The complimentary breakfast was supposed to last until 9:30AM but they seemed to run out of things by 8:30-9AM. The room had one of those one-at-a-time […] coffee brewers that makes 1 cup. We hate those. Read moreGenuine Hotels.com guest review
"Way too nice for the price!"
I stay at a lot of hotels and this one ranks up there, as far as quality of facilities and service, with hotels that are double the price. I highly recommend this hotel, especially for families.Genuine Hotels.com guest review
Pros: 1) The staffs over the counter were awesome. They tried to help us as much as they can. 2) Breakfast. My mom and I liked the hot meals. Cons: Uncleanness of the rooms. I found several hairs on the bed, sofa and on the floor. My mom and I have dark short hair. However, the hairs that we found were all blond or light-colored long hair. It's quite […] disgusting. In addition, there was something sticky on the floor and inside of the micro-wave. Overall service was not bad but, because the room was in a bad condition, I will not go back to this hotel again. Read moreGenuine Expedia guest review
Staff always very welcoming. Hotel is very clean. Great Breakfast. Extra large rooms. Great place to stay if working in the area. Parking lot is safe.Genuine Expedia guest review
"Nice Neighborhood, Friendly Service, and Clean"
The accommodations were in a clean hotel, very friendly staff, and nice neighborhood.Genuine Hotels.com guest review
"Nice place to stay!"
Nice place to stay but if you want to swim forget about it. The pool was to cool even for my grandkids.Genuine Hotels.com guest review
"Quiet Comfort; Friendly Staff"
This property is off the beaten path just enough that you don't have any problem with freeway noise. It was very close to my business destination in a white collar business location. The staff was friendly and very helpful. The room was excellent.Genuine Hotels.com guest review
We had a group go out for a Wine Tasting birthday event and had dinner at Russells afterwards. The hotel is only .5 miles away from Russells so it was a perfect location for us. The hotel staff was very friendly. It was a quiet location, very clean, and had spacious rooms. For the price it was an excellent stay. I would definitley recommend this place […] to my friends and I would stay here again. Read moreGenuine Hotels.com guest review
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