"very nice hotel"
Very pleased with this hotel. Clean and nice room. And food was great as well.Genuine Hotels.com guest review
"close to everything we were there to visit"
we thought everything about our stay was excellent. Room and motel was clean, we enjoyed the amenities and had excellent service.Genuine Hotels.com guest review
It was very good except we could not use the pool, etc. Plus no free breakfast or coffee in the lobbyGenuine Hotels.com guest review
"Clean, updated, nice hotel!"
Rooms were clean and the beds were very comfy. Plenty of space. They had a coffee maker, refrigerator and a microwave, which was nice. The breakfasts downstairs were wonderful with generous, fresh cooked meals. I had the "Healthy Start" breakfast sandwich which was egg whites, spinach, ham and havarti cheese on a whole wheat English muffin. It was so […] big, I couldn't eat the entire sandwhich either morning! It also came with fresh fruit, and was included in our room price! The little restaurant also served lunch or dinner to eat downstairs in the cafe, on tables or by the fireplace ... or they made it to-go! The entire staff was more than helpful and very courteous! Read moreGenuine Expedia guest review
"very reasonable and close to my rleatives"
Overall we had a good stay. The food was great! And the decor was very nice.Genuine Hotels.com guest review
It was a one night business trip stay. It had the conveniences and business access that I needed.Genuine Expedia guest review
"Clean, quiet and convenient"
Friendly staff, close to the airport but quiet. Decided to skip the upcharge for the "free" breakfast, and ate down the street at Perkins. If you get a chance, go down the street and spend some time on the Valley Parkway. It links miles of parks in a loop around the city!Genuine Hotels.com guest review
"very nice place to stay"
was exactly what I expected. Clean room clean bathroom comfortable bed. I would stay there again.Genuine Expedia guest review
"Nice hotel good location"
Like the hotel, however found the room a bit inconvenient due to no refrigerator or microwave. I have seen these items in lesser hotels.Genuine Expedia guest review
"It was just ok"
We got this hotel at a great rate and it was near a lot of area attractions which was great. However this hotel needs to upgrade many things at this establishment.Genuine Expedia guest review
This was a nice hotel. The staff was friendly and helpful. We had a room with two full size beds. The beds were too small for two adults to comfortably sleep in together, and too soft for my tastes. I will make sure and get at least queen size beds next time. The room was relatively small. No refrigerator, no free breakfast. They only give you three […] towels in a room meant for four people, so I had to go ask for extra towels each morning. The hotel was very clean and modern. Read moreGenuine Hotels.com guest review
"Love staying here"
I have stayed here a few times, and really like it. The size is perfect, has a hot tub, clean, friendly staff, good food, restaurants nearby, close to freeway. Would stay here again.Genuine Hotels.com guest review
My first thought... Did they SERIOUSLY charge me almost 2$$ for this? The room smelled like a filthy ashtray. There was no lampshade on the light next to the bed. My room was next to the elevator. I was impressed I didn't hear any elevator noise when I was reading before bed. Then, I was woken up at 5am and every 15 minutes after with the feeling that […] people waiting for the elevator talking were IN MY ROOM. I slept miserably. I had bruises under my eyes in the morning. Never again. Not for that outrageous price to end up looking like a motel. Read moreGenuine Hotels.com guest review
Very friendly and helpful employeesGenuine Hotels.com guest review
The rooms were nice and the staff was pleasant. The hotel food was greatGenuine Expedia guest review
Very nice room, however it eeds updating including the vanity. We ordered a king room so we could have a refrig and microwave, it was not placed in our room until we requested it a 2nd time. Bistro was very nice good appetizers and burgers.Genuine Hotels.com guest review
"Pretty Good once you get there"
Room and servuce was equivalent to what I have experienced at other Courtyards. However it took four calls and nearly 45 minutes for the shuttle to show up at the airport.Genuine Hotels.com guest review
"Stay was great, except for power outage."
Staff handled the power problem with professionalism. It was an area wide power problem, not due to any fault of the hotel. Great stay.Genuine Expedia guest review
Nice room and friendly service. Pool and hot tub were good, exercise room could have used some more equipment but wasn't bad. The weather wasn't the greatest and we lost signal on the TV a few times.Genuine Hotels.com guest review
"Decent, but I've stayed at better for the price"
I feel like this Courtyard is still an update-in-progress. The room decor is a bit dated & we had a few maintenance issues (door handle didn't work 100% of the time...and there was evidently an issue with their main boiler). The pool needed to be better maintained. My husband, a former lifeguard, noted that the floor of the pool felt "slimy" because […] the chemicals weren't done right. All in all, it was a decent place to stay, but even at the discounted price I paid, I feel like I could have had a nicer stay elsewhere. Oh, biggest annoyance was the 24 hr. market vs. the bistro that closes at 10pm. I couldn't buy milk unless the bistro was open...I have small children...big problem. The staff was SUPER FRIENDLY!!! Read moreGenuine Hotels.com guest review
"Dirty Mattress and screaming kids"
I checked the mattress for bed bugs on arrival like I always do. The mattress had lots of stains on it. The pillows were too soft. Lots of screaming kids in the pool area at all times. The location was good. Luckily I didn't pay a lot for this hotel, we checked out early.Genuine Expedia guest review
"Very accommodating to our 90th birthday celeb grp."
The staff was extremely attentive and accommodating with regard to reservations and amenities. They even made a conference room available to us without charge. Thank you for making my aunt's 90th birthday week-end a memorable event and a high point in her life.Genuine Hotels.com guest review
employees were very friendly and helpful loved the shuttle service would definetely stay here againGenuine Hotels.com guest review
This was a nice hotel. The beds were one of the most comfortable I have slept on. There also was four big comfy pillows. The staff was friendly. The pool was nice and clean. I also liked the touch screen computer. It helped us find are destination.Genuine Expedia guest review
Because of flight delays I didn't check in until 4am! The woman at the desk was VERY helpful and friendly - I appreciated her help, especially at that time of day!Genuine Hotels.com guest review
"Clean, quiet, comfortable"
The location is great - right off the highway - and right down the street from our friends who we were visiting. The room was great, staff was great. Overall, a great experience. We will definitely stay here again.Genuine Hotels.com guest review
very nice. and they will shuttle you to several different places if you don't have a car. i will returnGenuine Hotels.com guest review
"Free long term parking"
The staff were very friendly,very clean,quiet room.did not smell at all.Genuine Expedia guest review
It was a nice place for an overnight stay. The bed was very comfortable. The staff was friendly.Genuine Hotels.com guest review
"Great for comfort factor"
Very nice room. Beds soft and very comfortable. Would reccommend to anyoneGenuine Expedia guest review
"Great business hotel"
Had trouble logging on to WiFi and the friendly receptionist came to my room and helped me so I could get my work done.Genuine Expedia guest review
We enjoyed our stay at the hotel but were both dissapointed and surprised that there was no breakfast provided with the room. Other than that, it was a nice stay.Genuine Hotels.com guest review
great quietGenuine Hotels.com guest review
"A means to an end."
The room was clean and the beds comfortable. Nothing more really mattered. The wifi was slow as my 3G access was actually faster and more reliable.Genuine Hotels.com guest review
"convenient stopping place on Interstate"
complete service, clean; bistro in lobby was convenient and goodGenuine Hotels.com guest review
"Great stop-over from Philadelphia to Chicago"
The bed was exceptionally comfortable. The hotel was clean, conveniently located, and the lobby was very nicely designed.Genuine Expedia guest review
the hotel hosts were great very helpful.Genuine Hotels.com guest review
"Visit To Baldwin Wallace"
We had a great stay - everyone was incredible - especially the women working in the food area! They were so pleasant, accomodating, and fun!!!!! I hope they get a raise. The breakfast options were fantastic and reasonably priced, but the girls behind the counter made certain everything was prepared exactly as we wished!!!!! Beds were not so comfy. My […] only complaint. We will stay again in a month when bringing our daughter to college. Read moreGenuine Hotels.com guest review
Fantastic staff. Enjoyed our stay, if we are eve in the area again. We will Return!Genuine Expedia guest review
Everything was in good order for my visit. There is nothing spectaculart about the stay or the hotel, just a nice place to rest your head.Genuine Expedia guest review
I arrived very late at night. I was very hungry and asked the wonderful night desk clerk 'Kathy' if there was anything open nearby to get food at. She offered some snacks and then offered to make me a sandwich. That was REALLY unexpected service. She had the sandwich made and delivered it up to my room at 12:30a. After a long day of traveling...this […] hotel is top notch. I will choose them again in the future hands down. Thanks again Kathy for your excellent customer service. Read moreGenuine Hotels.com guest review
Excellent!Genuine Hotels.com guest review
"Baldwin-Wallace College graduation"
It was very nice. All of the employees were very helpful. The location was great!Genuine Expedia guest review
"Destined to improve."
The hotel was undergoing a lobby renovation during my visit. This made things a bit inconvenient. Things should improve when the renovation is completed.Genuine Expedia guest review
"Under rennovation, but staff exceptional!"
Nice staff...good location...clean spotless room...great price. Would stay again!Genuine Hotels.com guest review
the couch in the room was broken down with time taking its toll otherwise everything was quite nice.Genuine Expedia guest review
"no bed bugs"
we stayed here instead of Crown Point because even though you were more expensive, you had a clean bed bug report and the other hotel did not.Genuine Hotels.com guest review
Had a nice experience at this hotel, the staff was helpful and pleasant. The pool and hot tub area was neat and clean, but lacked towels, however they were imediately provided once the problem was discussed with personal. Breakfast time was nice, the cashier was a little too distracted and had to many duties to perform. Busing tables, taking dirty dishes […] to the back, cashing people out, cleaning and setting up tables was a bit much for even the most hard working person. Her duties also included getting beverages for her customers and assisting in making sure the food bar was stocked adequately. Just a thought, good help is hard to find, good help is harder to keep. treat your employees good and they may be loyal to you. just saying............. Read moreGenuine Hotels.com guest review
The hotel was fine - as far as cleanliness, amenities, etc. my complaint has to do with the air-conditioning and the lack of service. We were in town on business and were quite busy during the day. We noticed the first night our air-conditioning wasn't working. We hardly slept at all it was so stuffy in the room. The next morning before work, we told […] the lady at the desk. She assured us she would send "the engineer" up to take a look - never happened! We apparently were completely ignored. But, by the time we got back from a very long day of working, the last thing I wanted to do was spend time arguing about it. We tried sleeping that night with the window open - another night of NO sleep due to noise. Bottom line - if you like getting sleep, skip this hotel! Read moreGenuine Hotels.com guest review
This is the 4th time we have stayed at this hotel for the Berea Oktoberfest and it has never been better. Staff are awesome and the rooms are so comfortable and clean. Although the cost has gone up a bit I would stay here again.Genuine Hotels.com guest review
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