All hotels in Tokyo, Japan
1 room, 2 adults
You can collect Hotels.com® Rewards nights here8 Akashi-cho, Chuo-ku, Tokyo, Tokyo-to, 104-0044, Japan, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 337 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.1
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4.0 / 5Excellent
"Creston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It's a big hotel, good service, a bit low connection WiFi in our room but totally ok. We got a massage chair and a lovely window look. See the whole city from 34 floor.
Genuine Hotels.com guest review
3 night trip May 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great views
Genuine Hotels.com guest review
4 night romance trip Apr 16, 2015
Jim
US
5.0 / 5Outstanding
"Loved my time in Tokyo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Located very close to the fish market and the Ginza metro station. Excellent condition and service.
Genuine Hotels.com guest review
5 night trip with friends Apr 7, 2015
Alexander
US
5.0 / 5Outstanding
"Ginza Creston Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a great stay. Hotel staff was very helpful and responsive.
Genuine Hotels.com guest review
6 night family trip Mar 9, 2015
Rocky
US
5.0 / 5Outstanding
"Great view, walking distance to public transport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great view overlooking the river from the hotel room. Walking distance to Tsukiji fish market and Tsukiji station. McDonald and 7-11 next door. Hotel staff is very friendly and exceptionally helpful, including helping us book a tour to Mt Fuji.
Genuine Expedia guest review
Other trip Jan 13, 2015
Wira
US
5.0 / 5Outstanding
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great value, clean, friendly. Could have been closer to downtown but taking underground was easy and convenient.
Genuine Hotels.com guest review
1 night trip Nov 3, 2014
James
US
4.0 / 5Excellent
"Beautiful views from high floor room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Beautiful view, comfortable, high floor, very expensive breakfast though. Great location, close to Tsukiji market and subway.
Genuine Hotels.com guest review
2 night romance trip Jul 28, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall, it's good. about 7 minutes walk to the nearest subway station
Genuine Hotels.com guest review
4 night business trip Aug 24, 2014
A Traveler
US
4.0 / 5Excellent
"Great location at excellent value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Large rooms, fabulous view, close to trains and walking to Tsujiki is <10 min. Rooms a bit dated, but doesn't matter too much
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice stay overall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a nice stay overall at Ginza Creston. Advantages: The hotel is located in Ginza which is the most expensive district to live in Japan. Our room has an amazing view of the ocean with Rainbow bridge, other bridges and also the view of Odaiba. Odaiba is right across the bridge and it's 10 minutes away by walking. There is so much to do in Odaiba such as department stores, huge arcade, one of the of best onsen, indoor amusement park, water activities.... We spent 2 whole days there in our 6 days stay in Tokyo (Unfortunately, we didn't have enough time to explore Ginza). Tsukiji fish market (which is one of the top Tokyo attraction) is 5-10 minutes away by walking. Hotel staffs are very polite and helpful, they were able to answer all of our questions. The maids keep the room really nice and clean. Disadvantages: The room is a little outdated, while it's acceptable, a little update would be nice. The massage chair in our room doesn't function properly, so we didn't really use it. It's a 10-15 minutes from train station. Overall, it's good value for your money.
Genuine Hotels.com guest review
6 night family trip Aug 23, 2014
Stella
US
5.0 / 5Outstanding
"Best place in Tokio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great area , excellent staff , nice view. One of the best breakfast in Ginza area.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
4.0 / 5Excellent
"Extremely convenient for the fish market"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The late check out is ideal for jet-lagged travellers who need to sleep after an early visit to the fish market.
Genuine Expedia guest review
Other trip Jul 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is conveniently located for sight seeing and is very close to the subway. The hotel staff were very professional, helpful and nice, and the room was very clean and very comfortable. Despite being in a central location, the area is actually quiet and the view in the room of some of Tokyo's famous landmarks and water was gorgeous, especially at night. The hotel has dinning for breakfast, lunch and dinner, although there is no room service. However, being centrally located, and adjacent to a small mall means there are restaurants in the area.
Genuine Expedia guest review
Other trip Jul 24, 2014
Scholar
US
4.0 / 5Excellent
"Locaion is very good to go almost everywhere"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had very pleasant experience on cleaniness, staff and comfort but one problem which was some spots in the building difficult to receive cell phone connection.
Genuine Expedia guest review
Other trip Jun 3, 2014
Harry
US
4.0 / 5Excellent
"Wonderful Time"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overall we had a great stay, everyone tried to be very helpful although most of the employees didn't have a good command of the english language. Room was neat, clean and comfortable albeit a little small. As far a location, its not quite Ginza, not many restaurants close by but only 10-15 walk to many as wall as 3 subway stops. I would stay there again.
Genuine Hotels.com guest review
8 night romance trip May 7, 2014
Marc Berkowitz
US
5.0 / 5Outstanding
"Comfortable room with a great view."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Only stayed one night, but it was enjoyable. Friendly and helpful staff. The room had two windows with river/city views, a comfortable bed, and was well-appointed (though some of the fixtures are a bit dated). The location is a bit quiet, but within an easy walk of the Tsukiji market, metro station, and Tsukiji Hongan-ji.
Genuine Hotels.com guest review
1 night trip May 4, 2014
Greg
US
4.0 / 5Excellent
"Great deal"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Large rooms for Tokyo and a great view. Although it's in Ginza, it's a bit far from some of the other popular neighborhoods of Tokyo (Shinjuku and Shibuya). However, it's close to Tsukiji and has a lot of great sushi nearby. There are also plenty of subway lines within walk. The staff here is very helpful. The only thing that I didn't really like was the old school key for the room. I prefer cards that I can pop in my wallet.
Genuine Hotels.com guest review
3 night trip Apr 25, 2014
A Traveler
US
4.0 / 5Excellent
"Great view!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was looking for a reasonably priced hotel near that would not couple the usually small rooms of an average Tokyo hotel with a view on a narrow street or air shaft that would only enhance the sense of claustrophobia. I succeeded. The rooms here start on the 31st floor, have expansive views over (depending on which side of the building your room is on) the Sumida River, Tokyo Bay, or central Tokyo, and many of them are corner rooms, thus providing windows on two of the four walls in the room. The rooms are only slightly larger than comparable "business hotels" in Tokyo, but the windows, views and extra light make them feel much larger.
Genuine Expedia guest review
Other trip Apr 23, 2014
Jason
US
5.0 / 5Outstanding
"Great for Our Purpose"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Ginza Creston was everything it was billed to be. It was clean, neat, up-to-date, centrally located, and comfortable. Directions on the website to the hotel were great. Come out of Tsukiji Station taking Exit 3, and you emerge at the Denny's (opens at 7). Facing the Denny's, turn right, go to the corner, turn left and walk right down until the street ends. Right across the street is the Ginza Creston. The nice thing is that along this street are a 7-11, two coffee shops, and a small restaurant or two, so you can grab stuff, plus the Denny's on the corner serves a nice dinner :-) We were in Tokyo for the sole purpose of going to Tokyo Disney, and didn't want to pay the Disney hotel prices, so the Creston was perfectly located. On station up on the subway to Hatchobori station, transfer onto the JRKeiyo line to Maihama (Tokyo Disney Station) and you are there. Total time between 5 to 10 minutes depending. It was also great for getting to Ueno Station for the park during Sakura, as well as to the Hard Rock Cafe located right at the station to meet friends! We would definitely stay here again.
Genuine Expedia guest review
Other trip Apr 8, 2014
Bruce
US
5.0 / 5Outstanding
"Close to One of the Top International Hospitals"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was friendly and professional. I took taxi's to go to the Ginza which took about 5-10 minutes.
Genuine Hotels.com guest review
2 night trip Feb 15, 2014
Richard M
US
5.0 / 5Outstanding
"Very Good to Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I would have rated this excellent across the board except the room carpet showed signs of its age. Other than that, everything was excellent. Staff, facilities, view, and cleanliness were all excellent and well worth the price. It's close to the Ginza shopping district, a subway entrance, and about a mile from the Tokyo train station.
Genuine Expedia guest review
Other trip Jan 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Ginza Creston was an amazing hotel stay. The room and bed were very comfortable as was the bathroom... made for a very nice shower. The hotel staff was as helpful as they could be. They gave me a local map, subway map and exhanged money for me. Their English was limited, as I found just about everyone in Tokyo has pretty limited English. Didn't eat at the restaraunt, it was too expensive but there were lots of good eats near the hotel. The massage chair was great after a day of exploring. The views were amazing. Room was cleaned daily. Absolutely no problems at all. Excellent!
Genuine Expedia guest review
Other trip Nov 6, 2013
Eve
US
4.0 / 5Excellent
"An exceptional view part of Tokyo!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Although the room was small, as expected in Tokyo since real estates are so precious, my room featured exceptional view of Tsujiki Market and part of Tokyo. The room was neat and clean, can't complain about that. It would be nice the staff just speak a little more English, that might improve the flow of traffic from foreigners.
Genuine Expedia guest review
Other trip Sep 25, 2013
Alan
US
4.0 / 5Excellent
"Nice clean hotel close to the Bay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Beautiful view of bay and city lights. The hotel lobby left a lot to be desired, very boring atmosphere with nothing to do but go to your room. There is actually no bar with a view of the city lights, there is four seat lounge area in the restaurant with a makeshift bar setup. No cable to get CNN only local stations all in Japanese. The hotel is located within walking distance of the Fish Market, but any other sights such as Time Square or Tokyo Tower etc. you will have to take subway or taxi. If you book a tour you will not be picked up from the Ginza Creston Hotel, you most likely will be picked up from Keio Plaza Hotel which is in the Time Square area for which you will have to take the subway by Denny’s, then transfer to another subway or take a taxi, the ride is approximately $75. round trip. If I had to do it again I would have stayed at a hotel in the Time Square area, where all the action is. The Keio Plaza Hotel is very beautiful with lots of restaurants and shops, but might be a little more expensive than the Ginza Creston.
Genuine Expedia guest review
Other trip Sep 21, 2013
Pat & Mike
US
5.0 / 5Outstanding
"Splendid view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The view over the riverside was fabulous. The surroundings were you walk were more dull, but felt safe. Convenient distance to the fishmarket and the subway (two stations). You could even walk to the shopping district of Ginza and back again. You could expect a better knowledge in English in such a hotel (even if you could have a conversation). The food at the restaurent was delicious.
Genuine Hotels.com guest review
3 night family trip Sep 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice view and fairly close to subway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay. The room was not very big but quite comfortable, and had a nice view of the Sumida River and Tokyo Bay area. All hotel rooms are above the 32nd floor. The staff were helpful and efficient. Internet access was rather limited and perhaps oversubscribed. TV only had local (no international) channels. Nearest subway was about 200 yards from the hotel on the Hibiya line - Tsukiji station - 2 short stops away from Ginza. Cab ride from Tokyo station was about 15 minutes. Runners will enjoy the nearby riverside trail. We walked from the hotel less than a mile to the Tsukiji fish market area and enjoyed excellent, fairly inexpensive sushi at one of the Tsukiji area restaurants.
Genuine Hotels.com guest review
2 night trip Jul 18, 2013
ds
US
1.0 / 5Poor
"Not what I expected"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The room pictured as a double room, is not a double. Their double room is just a king sized bed,and they don't have non smoking rooms with two beds. Which they call a triple! It is also not as close to the station as purported, and not convenient at all. Finally, the staff was not helpful in the least.
Genuine Hotels.com guest review
2 night family trip Jul 14, 2013
A Traveler
US
4.0 / 5Excellent
"Hotel with excellent views of the river!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a lovely high end hotel in Ginza, although a little out of the way - about 10 minutes by subway and a 5 minute walk from Tokyo train station. Gorgeous views as the hotel occupies 32nd to 38th floor of the building. Massage chair was lovely at the end of the day. Spacious room and staff were great!
Genuine Expedia guest review
Other trip Jul 28, 2013
Vanessa
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Both the staff and facilities were great. Not all of the staff spoke fluent English but they would always get someone who could if there was a communication problem; it is Japan after all, don't expect everyone to speak your language. The hotel is not right next to public transportation but if you try take a different path to and from the subway then each walk is its own little adventure. Gorgeous views from the rooms, plenty of convenience shops and some great restaurants on site.
Genuine Expedia guest review
Other trip Jul 16, 2013
Jeff
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The staff was courteous and very helpful. Their knowledge of English was good and beneficial. The location is good and the views are spectacular. The room, however, was a disappointment. The furnishings were dated and worn and the carpet was disgusting. I understand that they are undergoing a "rebranding" and perhaps our room had not yet been remodeled.
Genuine Hotels.com guest review
2 night family trip Jun 22, 2013
A Traveler
US
4.0 / 5Excellent
"Recommended"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great views, clean rooms, good staff. The staff was friendly and helpful. Loaner umbrellas available. Is very close to Tsukiji Market and Ginza. Convenience stores in building. Very happy with my stay.
Genuine Hotels.com guest review
3 night family trip Jun 19, 2013
Brugen
US
5.0 / 5Outstanding
"GREAT MASSAGE CHAIR!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Okay, I loved my stay at this hotel which was centrally located in Tokyo. Sure, the furniture was a bit outdated, but the room was clean and I thoroughly enjoyed the massage chair in the room. It was a good deal for the location and it was pretty close to the subway station, just a 5-minute walk. The view from my room was great as well. I will definitely go back on my next Tokyo visit!
Genuine Expedia guest review
Other trip Jun 12, 2013
Josephine
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Just Great!!!!!
Genuine Hotels.com guest review
3 night trip with friends May 20, 2013
DR MARIA R
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wifi is very poor in Japan and I read about that. Know that
Genuine Hotels.com guest review
4 night family trip May 21, 2013
Laurie
US
4.0 / 5Excellent
"Ginza's hidden gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is conveniently located about 3-4 blocks away from the Tsukiji metro station, near several 7Eleven's (including one at the hotel along with a McDonalds) and only 1 metro station away from the ritzy Ginza district of Tokyo. My room was located on the 34th floor of 38 floors and had full view of Tokyo Bay and the Tokyo Tower. The bed and pillows were super-soft and comfortable; perfect for a good night's sleep coming from Vietnam before returning home to Miami. I call this hotel a gem for the proximity to the bay and unbeatable views for the price, room comfort, metro stations and front desk personnel. Also adjacent to the hotel is the world famous Tsukiji Market and the many eateries within the market as well as enroute to the hotel. However, I must mention two minor areas that need improvement and hopefully the hotel management will take notice and do all possible to correct... #1 Lacks English TV channels (I am aware I am in Japan and thus the television will be Japanese but this hotel lends itself to business travelers so the variety of TV channels should be present) #2 English translations (The room had a massage chair but the controls were written in Japanese. Also, there was an in-room massage menu written in Japanese as well) These I minor items but it would be a great plus should there be at least one or two English channels; even if it is CNN.
Genuine Hotels.com guest review
1 night trip Apr 30, 2013
airsick365
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very friendly staff, very helpful, beautiful rooms, and a great view. Just a stone's throw away from the Tsukiji fish market, which is walkable. Nearest metro station is about a 7 minute walk. Overall, I'm very satisfied with this hotel, especially for the price.
Genuine Hotels.com guest review
5 night trip Apr 4, 2013
A Traveler
US
2.0 / 5Fair
"In need of an update and dissapointing"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
I was somewhat disappointed with the Ginza Creston. It is a nice enough hotel but it is definitely in need of some updating. The view of the river from our room was nice however. It was definitely out of the way in terms of being around the nightlife and dining areas. If I had it to do over again I would have stayed somewhere in Shibuya or Shinjinku. Subways only run until about midnight so once back in the area there wasn't much to do. Although if you do stay there, there is a great dumpling place across the street from the Denny's (I have no idea what the name is but there is a dumpling above the door). The guys there are very friendly, the good is good and I recommend trying the makgeolli with peach and soda (it is a rice wine).
Genuine Hotels.com guest review
4 night romance trip Feb 12, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel away from the crowds"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel occupies the 32-38 floors of the St. Luke's Tower on the Sumida River. Staff was friendly and helpful, although concierge services were limited because of the their ability to speak english. Rooms were large with stunning views of Tokyo/Tokyo Bay (depending on room location). Twin beds are actually "doubles" in the US, so a little wider. Firm, comfortable and very clean. Useful if sharing a bed with or between small children. Bathroom also very clean with a nice tub and water that gets really hot. Your own Japanese bath! Standard amenities; no english language TV channels (but who's there to watch TV?); free, high speed ethernet access in the room, but no wireless. I took an Apple Airport Express and set up my own wireless network. Need to renew hotel usage terms every 24 hours, but it worked like a charm. 7/11, McDonald's, Subway, a coffee house and a few restaurants (katsu, chinese, sushi) in adjacent tower lobby. Hotel restaurants also, but we chose to eat out. Not much in surrounding area so venture out into the surrounding Tsukiji or Ginza neighborhoods, which are within walking distance (15-25 minutes) or a stop or two away on the subway. Also, there is a cabstand next to the hotel that always had a waiting taxi. Quick 15 minute access to the TCAT and the airport limousine.
Genuine Expedia guest review
Other trip Jan 2, 2013
Mitsu
US
4.0 / 5Excellent
"Close to Fish market and Ginza shopping"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were very satisfied with the hotel. The staff went out of their way to assist us at all times. The hotel was conveniently located just a short walk from the Tsukiji Fish market, an being a sushi lover, you couldnt get fresher food. Cab drivers had a tough time understanding us, so finding the hotel was hard at times. We don't speak the language though. Even showing cabbies the actual name and address in writing seemed confusing unless it was in their native characters. Great Hotel for the price!
Genuine Hotels.com guest review
3 night trip Dec 27, 2012
Jay
US
5.0 / 5Outstanding
"Tokyo vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great trip-great hotel, incrdible views
Genuine Hotels.com guest review
7 night trip Nov 18, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Classy accommodation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Top end hotel nice room and great view of Tokyo. Easy access to subway ,shopping and restaurants
Genuine Hotels.com guest review
2 night romance trip May 19, 2015
darren
AU
4.0 / 5Excellent
"Great view and good value."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great and quiet location. Would stay here again. Close to subway. Walk to fish market.
Genuine Hotels.com guest review
6 night romance trip Apr 16, 2015
Douglas
CA
5.0 / 5Outstanding
"Nice hotel, fabulous views!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a reasonably priced, yet good quality hotel in Tokyo with decent sized rooms and view. We stayed on the 36th floor, the hotel taking up the top floors of a skyscraper, and we could see for miles over the city. The room was clean and well presented, added bonuses such as the free mineral water and newspaper each day in our room were a welcome addition. Also, the room had a massage chair, which was perfect after a long day sightseeing! The staff were friendly, and did their best to help in English although we did try in Japanese as far as possible! The hotel restaurant was good, and there is a 7-11, Mcdonalds and a few restaurants on the ground floor of the building. The location was fine, a few minutes walk from Tsukiji station on the metro, and ideally located near to Tsukiji fish market, so for those interested in attending the very early start there, the hotel would be ideal as it's within walking distance. Would stay in the hotel again, definitely.
Genuine Expedia guest review
Other trip Feb 22, 2015
Alex
GB
5.0 / 5Outstanding
"Very calm part of town and convenientlylocated"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very calm part of town and conveniently located to the fish market and reasonable distance from the metro lines
Genuine Expedia guest review
Other trip Jan 20, 2015
Ben
GB
3.0 / 5Good
"Hotel ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel ok wouldn't stay here again the staff on front counter useless couldn't give us any help on the matters we asked about. There is a young girl who works 3pm till 8 pm the days we were there she is lovely very helpful and friendly . If you interested in Fish markets then it's about a 15min walk. Not much else around this area is buiness area.
Genuine Expedia guest review
Other trip Jan 14, 2015
Lynne
AU
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Breathtaking view from the rooms. Massage chair in every room. Clean, functional, a bit tired but well maintained. A bit away from most tourist attractions except the Tsukiji market, 10 min walk from nearest subway station. I'm happy with this hotel.
Genuine Hotels.com guest review
2 night romance trip Dec 9, 2014
Arthur
CA
5.0 / 5Outstanding
"Nice & Convenient"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel room was clean & comfortable. The view from room was superb. Some hotel staff were not as friendly as I had expected. Hotel was near to cafés, Metro & Tsukiji Market. It was centrally located thus making travel very easy. I would definitely go back there again.
Genuine Expedia guest review
Other trip Dec 10, 2014
Jan
SG
4.0 / 5Excellent
"Perfect for My Purposes --- Your Mileage May Vary"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I have some business every month in the immediate area, so the location is perfect for me. The hotel has a helpful staff, clean rooms that are larger than what are available in most urban Japanese hotels, and a wonderful reclining massage chair in each room. The internet access in each room was upgraded recently so that there is a wired LAN connection for your laptop, and a wireless connection for your PC, tablet, and smartphone. You can choose to eat at any of the three restaurants (a Japanese restaurant, a teppanyaki restaurant, and a coffee shop/cafe) in the hotel (they're real pricey). Or, you can strike out on your own outside the hotel and discover the multitude of restaurants in the Tsukishima area (just across the river --- a short walk), in the Tsukiji fish market area (think ultra-fresh sashimi and sushi), or toward the Ginza. Also, within the same building complex as the hotel, there are several restaurants and coffee shops, a sushi take-out shop, a MacDonald's, and two Japanese "konbeni" or convenience stores (7 Eleven, Lawson, etc.) that have drinks, food, and snacks. Outside the building, there are even more, and larger, convenience stores, most of the operating 24 hours. (So there's no excuse for eating at the hotel, really!) There is a wonderful riverwalk on each bank of the Sumida River that flows adjacent to the hotel, so you can go on long or short walks (because there's no gym at the hotel). Right across the street is St. Luke's Hospital as well!
Genuine Expedia guest review
Other trip Dec 7, 2014
A Traveler
MY
4.0 / 5Excellent
"Great room, great view & location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice room, comfy bed, a massage chair to use after a long day of walking and a great city view. Close to Tsukiji market. Good service and friendly staff.
Genuine Expedia guest review
Other trip Dec 3, 2014
John Ong
MY
4.0 / 5Excellent
"A pleasant stay at a good rate."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Located near the river in a lovely setting. (not located in Ginza) 5 minutes walk to the subway and fish market. The veiw from the room was excellent and the room was comfortable and large. Great value for money with helpful reception and restauant staff. Lovely hotel if you like to stay in a quiet area of Tokyo.
Genuine Hotels.com guest review
4 night romance trip Nov 10, 2014
Craig
AU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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