All hotels in Tokyo, Japan
1 room, 2 adults
You can collect Welcome Rewards® nights here8 Akashi-cho, Chuo-ku, Tokyo, Tokyo-to, 104-0044, Japan, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 329 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Reccomended for the noise free neighborhood."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Excellent Hotel if you are looking to be in a quiet location. The hotel view is spectacular, but you need about 10 minutes walk from the nearest tube station. The hotel condition and cleanliness is excellent and the room in good state. Very helpful staff and with a good understanding of English
Genuine Hotels.com guest review
3 night romance trip Oct 20, 2014
Germano
GB
4.0 / 5Excellent
"Hotel with a great view of Tokyo"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Located close to Tsukiji Fish Market, this hotel in Ginza is around 30mins walk from Tokyo Rail station and 5mins from Tsukiji Metro. Taking the lift up from the reception on the ground floor to the rooms up on floors 32-39. The decor is a little dated, especially in the rooms but the bed was comfortable and the room did come with a massage chair. The room was on the small side but the view of Tokyo was fantastic. Another plus was free wifi although they did need to reset the router to get this to work for me.
Genuine Expedia guest review
Other trip Nov 3, 2014
Jethwa Family
GB
5.0 / 5Outstanding
"Soooo good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic relaxing and enjoyable
Genuine Hotels.com guest review
2 night trip with friends Oct 24, 2014
George
AU
5.0 / 5Outstanding
"Excellent hotel- amazing views and huge room!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location close to fish market and upmarket Ginza. Subway 5 min walk away. Amazing city views from hotel room- room has great facilities and is huge in size compared to other Tokyo hotels! 2 double beds and a massage chair and room to walk around which is rare in Tokyo! HIGHLY recommended - a must if staying in Tokyo. You won't find a room lie this within this budget in other hotels - a quieter part of town but as so close to metro it's not a problem. Lovely neighbourhood too!
Genuine Expedia guest review
Other trip Nov 1, 2014
Elle
GB
4.0 / 5Excellent
"Good location and nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It's really a nice, classical hotel. Clean, tidy and quiet.
Genuine Expedia guest review
Other trip Oct 29, 2014
lan
AU
5.0 / 5Outstanding
"Great view and service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is 7-8 minutes to Tsukiji and Shintomicho subway station and walking distance to the fish market. It is in a quite location and the rooms have comfortable beds and fantastic views. Despite the fact that the room furniture/design is dated, the hotel makes up for it with the service. The Staff are very friendly, polite and trying their best to accommodate all requests. In addition, the rate was exceptionally good when we booked long in advance. The massage chair in the room was an extra bonus.
Genuine Expedia guest review
Other trip Oct 28, 2014
Pier
GB
4.0 / 5Excellent
"Good-value, quiet hotel near Tsukiji fish market"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed 4 nights in Oct. Highly recommend if you want to be 5 minutes walk from Tsukiji fish market & outer market. Also next to Sumida river and pleasant riverside promenade where the water bus to Asakusa stops. But despite hotel's name, Ginza is 20+ minutes walk away. Nearest subway station Tsukiji (Hibiya line) about 5 mins walk. Location is quite green and tranquil as hotel's next to the huge St Luke's Hospital complex, in a non-touristy, tree-lined area with small local shops, eateries, kids playground. The hotel is in one of the 2 office towers called St Luke's Garden. There's a 7-11, pharmacy, McDonald's, cafes and restaurants in the building, and taxi rank right outside. We had a double room on 35th floor - spacious for the price, with fab city view. We could've done without the massage chair but it was a fun bonus. Nice long bathtub. Small fridge to store the pickles & stuff you'll buy from the Tsukiji outer market. All the usual Japan hotel amenities provided, even nightshirts. Only cheesy note was the 250 yen charged for in-room drip coffee (teabags and bottled water provided free though). No safe-deposit box but we just locked valuables in our suitcase. Wifi relatively fast. Front desk staff's spoken English was very basic but they tried hard to help. No need to opt for the hotel's costly breakfast - there are cheap noodle joints and cafes nearby and of course the super-fresh sushi & sashimi at Tsukiji market's many eateries that are open from 5am!
Genuine Expedia guest review
Other trip Oct 22, 2014
kim
HK
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
A beautiful hotel with massage chairs! What a bonus :) good value as well. The location was good for us, nice and close to Ginza and central tokyo. Thanks!
Genuine Hotels.com guest review
3 night romance trip Oct 5, 2014
Shelley
AU
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
awesome
Genuine Hotels.com guest review
7 night trip with friends Sep 29, 2014
clinton
SG
5.0 / 5Outstanding
"Fantastic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wonderful staff. Excellent accomodation for a great price - the best of our japan holiday. Remarkable view. Would return happily.
Genuine Hotels.com guest review
6 night romance trip Sep 27, 2014
Chloe
AU
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quite surrounding area with nice view because rooms are on 33rd floor and above. Location is convenient with 5 minutes walking distance to metro. Service in front desk is excellent. Staff are helpful.
Genuine Hotels.com guest review
3 night family trip Sep 25, 2014
Man Kwong
AS
4.0 / 5Excellent
"quiet with great views"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room was larger than I expected. The three of us each had a bed the size of one that was passed off for a double in a previous hotel in Osaka. Location by the river is great and within walking distance from stations both JR & metro. Staff couldn't speak English but that was not a problem. Breakfast room has wonderful views but not worth 21,000Y Especially when there are alternatives close by. The fish market had a sign up by 5am that all bookings were full and that they gave them out between 3.30 &4am - not the same info I had. Overall the hotel was great and I would recommend it mainly for the reason that your room will come with a view from at least the 30th floor
Genuine Hotels.com guest review
3 night family trip Sep 21, 2014
Ellie
AU
5.0 / 5Outstanding
"Excellent rooms with fantastic views."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
From the photographs, this looks like a big hotel, however they only occupy the top 6 or 7 floors of this building. Depending on where you want to go, it may be an inconvenient location as Roppongi, Shinjuku etc are on the other side of town so a 25 minute tube journey away, however it is close to Tsukiji, and Tokyo station and Ginza are a 20 minute walk, so then it may be convenient... I think I prefer the location of my usual hotel in Akasaka Mitsuke, but I've grown to like this one as well. GOOD POINTS: - large rooms - massage chair in room - fantastic views over the river / rainbow bridge / odaiba / roppongi - really superb - good hotel staff - a number of closeby (10 minute walk) stations so access to a number of lines - decent air conditioning - very comfortable rooms - no bright lights from TV/clock radios to keep you awake - rooms very quiet. No road noise (on the 37th floor) / no noise from neighbours or the corridor - small hotel, so no waiting for lifts - relatively easy to get to hotel from Haneda BAD POINTS - curtains don't offer full blackout, but pretty good - no single station is close, rather two or three closeish stations - decent tube connections, but not great - not a whole lot of dining choices very closeby (within 5 minutes walk) - bathrooms are a little older than most hotels, but well maintained and very clean - no close connecion to limousine bus (for airports) If the location works for you, thoroughly recommend this hotel - the view is amazing
Genuine Expedia guest review
Other trip Sep 25, 2014
Andrew
GB
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My family and I were happy with the hotel. On each of our beds, there was a really nice nightshirt. It was so comfortable! The hotel is close to a convenience store which made it handy . We picked up some cold drinks and snacks.
Genuine Expedia guest review
Other trip Sep 5, 2014
Gina
CA
4.0 / 5Excellent
"Clean and tidy hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Easy to get too and from, subways handy. Arrived into Tokyo station with plenty of luggage so used taxi, initially. 1000 yen. Plenty to see close by, with Ginza shopping and fish markets both an easy walk
Genuine Expedia guest review
Other trip Sep 3, 2014
Graham
AU
4.0 / 5Excellent
"Good location and easy access to tokyo"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great views of Tokyo and good access to subway located in a quite but not so far location in the city. Good stores and resturants nearby for quick bites and snacks.
Genuine Hotels.com guest review
3 night trip Aug 24, 2014
A Traveler
CA
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall great hotel and our family of 4 enjoys a lot during our stay. Walk along the river corridor to Tsukiji fish market in less than 10 mins. Hotel is located on high floors in St. Luke's Garden building. Building has Seven-eleven, MacDonald, Sushi take out shop, post office and a few restaurants on 1/F & 2/F. In Japan, post office has ATM machine available. I am not able to withdraw cash in Japanese banks (use debit card from Canada) because of different Japanese banking network system. But my debit card works perfectly at ATM Machine in post offices. Clean, spacious room (in Japan standard) and amazing view of Tokyo. Staff speaks English. Take a taxi to and from Tokyo station for about 1100¥. Or walk to the closest subway station in 10 mins.
Genuine Hotels.com guest review
4 night family trip Aug 17, 2014
Becky
CA
4.0 / 5Excellent
"Close to the Tsukiji fish market"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
More spacious rooms than an average hotel room in Tokyo. If you're a tourist and planned a visit to the fish market early in the morning, it's the perfect location as the hotel is just a few minutes away on foot. Great view to the city. It's unfortunate that they don't have a buffet style breakfast though.
Genuine Hotels.com guest review
2 night business trip Aug 10, 2014
A Traveler
IE
5.0 / 5Outstanding
"Comfy Rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Customer service was very friendly and helpful. The room was a lot bigger than we expected. The massage chair was very handy after a big day walking around Ginza. We enjoyed a meal at the hotel resturant and drinks in the loby lounge.
Genuine Hotels.com guest review
3 night family trip Jul 23, 2014
Anthony
AU
5.0 / 5Outstanding
"Breath-taking Views from the Bedroom."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We loved the peaceful location of the Ginza Creston, and really welcomed the air-conditioned reception each time we returned. The staff were very polite but had limited English, which made booking taxi's a bit nerve-racking, but there were three subway/metro stations within easy walking distance. Our room was a reasonable size but the views were breath-taking, from the bedroom window. We could see right across Tokyo to the mountains. House-keeping was good, fresh dressing gowns and towels were laid out each day. It was useful to have restaurants and convenience stores in the adjacent complex for nibbles and drinks, so we didn't have to use the hotel bar (which was limited). We also kept our own fresh milk (for coffee) and chilled our water in the bedroom fridge - very handy. I'd definitely stay here again.
Genuine Expedia guest review
Other trip Aug 11, 2014
Julie
GB
4.0 / 5Excellent
"Two days at the Ginza Creston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We caught a taxi to Ginza Creston from Tokyo Station. Not too far, and only cost Y1300, They had notices informing guests that building work was happening, but we noticed no noise or disturbance. We were given a comfortable, modern room on the 34th(?) floor - have never stayed in a room at this height before! Room contained all amenities you might expect: TV, aircon, fridge, DIY tea/coffee, modern Japanese hot water toilet separate from bathroom vanity/shower/bath. Brilliant view over the river, bridges, and city lights. Two superettes, MacDonalds and Subway (food) in near new complex next door to hotel. Pleasant walks into the Tsukiji and Ginza areas with great coffee and shopping. Despite the hotel's name, it's not in the central Ginza area, which is about a 2 km walk (in the heat, or catch a subway train). Hotel staff were friendly, were happy to store our luggage when we arrived a few hours before checkin, and provided us with maps and information. A good experience.
Genuine Hotels.com guest review
2 night family trip Jul 20, 2014
Philip J
NZ
5.0 / 5Outstanding
"Excellent for the price and in a quiet leafy area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Suitable for the fish market but located 20 minutes walk away - not less than 1km as stated by Expedia
Genuine Expedia guest review
Other trip Jul 14, 2014
Robert
GB
5.0 / 5Outstanding
"The Ginza Creston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel, great location , beautiful views.
Genuine Expedia guest review
Other trip Jul 13, 2014
Brian
AU
3.0 / 5Good
"good size rooms, location can be better"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Location of the hotel was not in the heart of Ginza and taxi drivers had trouble finding it. The room was spacious and good size for Tokyo but the decor was old and needed upgrading. Bed was comfy and overall the room was very quiet with no noise or distractions from outside.
Genuine Hotels.com guest review
4 night romance trip May 31, 2014
A Traveler
AS
4.0 / 5Excellent
"great if you want to see Tsujiki Market"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel decor is a bit dated and there are no English TV channels, but the room was large, the massage chair was an enjoyable feature, and the hotel is walking distance to Tsujiki Market, if that's on your list. Also, there was one front desk clerk who went above and beyond to help - I left with a positive impression because of her!
Genuine Hotels.com guest review
3 night business trip May 20, 2014
EA
CA
5.0 / 5Outstanding
"Fantastic views & location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Booked for 1 nite, but stayed for 4 days! Location is great with amenity stores/restaraunts in attached bldg. Both water taxi & subway stations & tsukiji fish market minutes away. And large room had such fabulous views from both windows that it was also a pleasure to just chill out with some fresh made sushi & a local beer while having a massage in your own personal massage chair!!! ONLY slight issue we had was no wifi inside room, so we needed to go into hall for signal.
Genuine Hotels.com guest review
2 night trip May 5, 2014
McMurtrie
CA
4.0 / 5Excellent
"Great view!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great view from our room of the city at night, our room was on the 37th floor! The restaurants were a little expensive and but there are a number of good restaurants in the department store at the ground level. Ideally located near the Tsukiji Fish Market and tube station is a 5-10 minute walk.
Genuine Hotels.com guest review
1 night trip May 2, 2014
A Traveler
GB
3.0 / 5Good
"Hotel convenient, walking distance to metro"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Enjoy the massage chair provided in the room! Restaurant staff in the teppanyaki restaurant is friendly and food excellent.
Genuine Expedia guest review
Other trip Apr 28, 2014
jo
MY
4.0 / 5Excellent
"The best view available and a very helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our first time in Tokyo and we had an amazing time! The hotel staff helped us tremendously along the way and did their best to answer our many questions and even provided detailed instructions for anywhere in the city we wanted to visit. The room itself was not very large but this was not a problem to us. It was perfect for the two of us and the view of the city was simply spectacular from the 35th floor. Everything was in good condition and the massage chair was great and even though the remote had only japanese on it, we were able to figure it out. I would recommend asking for your wifi password and router when you arrive or they wont offer it to you. Also look for food in the area as the hotel food is overpriced. They will even assist in ordering pizza or food from the area if need be. Again they are very helpful and friendly.
Genuine Expedia guest review
Other trip Feb 25, 2014
A Traveler
CA
4.0 / 5Excellent
"Clean and spacious room (except for carpet)"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Rooms are big by Tokyo standard (good size even for N. American standard). Everything else is very clean and tidy. The only exception is the stained carpet in the our room - massive stains, pretty disgusting, but since I expected some sort of stains from reviews on the Web, I was not too surprised. I was asked about my opinion on checkout, so I told staff members on duty, and they readily admitted it and apologized, with the remark that they are changing the carpet gradually and that it will be good when we come back next time! A professional staff. We put a "do not disturb" sign on one day when we went out as we did not want the set up to be disturbed. They were concerned and left us a message to contact them because they were concerned that they cannot clean up the room and replace towels (if we wished). This is a quiet area, and takes about 12 minutes to walk to Tsukiji Station. If you enjoy quietness after a long day, and like to walk/jog along the Sumida River, this is perfect. St. Luke office tower attached to this hotel tower provides convenience of a pharmacy/drug store, cafe, McDonald, and a few other resaturants. Other restaurants and cafes are just about less than 10 minutes away by foot. Just keep in mind this is not like Shinjuku or Tokyo Station (Yasesu) area in which you can just pop downstairs to get anything you need, in less than a couple of minutes.
Genuine Expedia guest review
Other trip Nov 28, 2013
Jeanette
CA
5.0 / 5Outstanding
"Great place to vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great location to visit Tokyo from. So close to all of the different subways and access to different attractions.
Genuine Hotels.com guest review
3 night trip Nov 13, 2013
A Traveler
AS
4.0 / 5Excellent
"A good value hotel in Tokyo"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
This is an average hotel but at a great price for Tokyo. Comfortable beds and rooms are a good size and have a lovely view. Bathrooms need upgrading but all lights have dimmers. Comfortable and quiet nothing flash. Desk staff helpful but limited English. 25 mins walk to Mitsukoshi Ginza, 10 to fish market and Kabuki theatre. Surrounding area quiet as surrounded by offices and hospital but nice independent coffee shop close by and a 7-11 next door. You need to walk 7 mins to find a small restaurant but then there's plenty of cute family run places.
Genuine Hotels.com guest review
3 night trip Nov 14, 2013
A Traveler
AS
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room is very comfortable, and equipped with a full size massage chair. Nice way to get relaxed after walking in Tokyo for whole day. Restaurants and minimarts on site. A little bit walk to Tsukiji station, but manageable.
Genuine Hotels.com guest review
3 night trip Nov 9, 2013
Li
SG
5.0 / 5Outstanding
"Highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We're from Australia and were looking for somewhere to stay in Ginza. The Ginza Creston was such a great place to stay. The staff were very helpful and English friendly. They went out of their way to help direct us to certain places; printing out maps, timetables and even highlighting train lines and times. The room was big for a Japanese hotel and the view was spectacular. The massage chair was also an added bonus. The hotel is walking distance to Ginza shopping district and major subway stations and train lines. We were very impressed and will definitely reccomend to anyone who is looking for a good time close to Ginza.
Genuine Expedia guest review
Other trip Nov 10, 2013
Ef
AU
4.0 / 5Excellent
"perfect night view!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
our room located at the 35th floor of the building, the night sight was wonderful! Reception staff understand easy English and really polite. When I required wifi service the reception staff told me "booking is full" umm I'm not quite clear about this Anyway my 3 nights in this hotel was fantastic :)
Genuine Hotels.com guest review
4 night trip Oct 21, 2013
Cheng
AU
3.0 / 5Good
"Lovely hotel but smell of smoking"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
There is a fantastic view over Tokyo from the rooms. Our room had a very fine size. There is only about 10 minutes walk to subway. Unfortunately we incountered a Big Challenge. We had ordered a non smoking room, but it seems like there might be a problem with the ventilationsystem. Durring our stay there was a smell of cold smoke. They tried to help by placing an aircleaner in the room, but it did not take Care of the problem.
Genuine Hotels.com guest review
6 night family trip Oct 3, 2013
A Traveler
IE
5.0 / 5Outstanding
"Spacious room, perfect view & well located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We got the top floor of this grand hotel. Unlike other hotels in japan, the room was big! Massage chair came in handy. Fantastic view, comfy bed and water pressure in hot shower was excellent. Easy 5 minute walk to tsukiji subway and 20min walk to the action of Ginza which you could see from hotel room. 7 eleven and maccas down stairs.
Genuine Expedia guest review
Other trip Oct 11, 2013
Anita
AU
3.0 / 5Good
"Nice Room and View"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Quite a distance walk, about 10-15 minutes walk from the train station to the hotel. Overall, room was pleasing, clean and the view was excellent. The surrounding of the hotel were offices, hospitals and university. It was very quiet during the night as all shops are closed quite early. But there are fast food restaurant and 7-11 stall next to the hotel. Overall, it was a nice place to stay. But to our disappoint, the hotel staffs are not very friendly. No smiles and promptness seen from them during our 5 days stay. Thus, me and my boyfriend do not feel very welcome by them.
Genuine Expedia guest review
Other trip Oct 5, 2013
Min
SG
4.0 / 5Excellent
"Beautiful view of Sumida river and bustlingTsukiji"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel staff were terrific! They guided us on the best way to get to Ryogoku for sumo as well as helped to make reservations at restaurants! Twin room was large by Japanese std and the St Luke's neighborhood near the hospital and school was tranquil and safe.
Genuine Hotels.com guest review
3 night trip with friends Sep 25, 2013
Holly Day
SG
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room is big, but wifi signal is very weak.
Genuine Hotels.com guest review
4 night romance trip Sep 22, 2013
A Traveler
CA
5.0 / 5Outstanding
"Fantastic view over Tokyo bay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed only one night but had a room on the 34th floor with amazing views. Plus a massaging chair that was really good too! Did not have breakfast or lunch in the hotel so I can not say anything on that side.
Genuine Expedia guest review
Other trip Sep 26, 2013
A Traveler
GB
5.0 / 5Outstanding
"Fab hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly, clean, quiet, amazing views, good size room. Bathroom was great, clean and shower was powerful and warm. Would have been 5 stars all round but there is no wi-fi in the hotel. Also the bar shuts early, about 9 pm.
Genuine Expedia guest review
Other trip Sep 23, 2013
Kat
GB
3.0 / 5Good
"good neighborhood but not close enough to subway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good Hotel and neighborhood. Have a McDonalds and 7eleven in first floor very useful when you get bored of japanese food. Excellent views from bedroom. Walking distance from fish market. Only issue is not so close from subway and when you have walked all day thats a problem, specially taking note that taxis in tokyo are very expensive.
Genuine Hotels.com guest review
2 night family trip Sep 9, 2013
H Verdugo
IE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
10 days at the Ginza Creston was a most enjoyable experience and worth the expense. They put us on the 38th Flr facing the Sumida River in a room much larger than we had expected. The view more so at night is awesome! The room comes with a massage chair, instructions in Japanese, making using it a hit and miss experience. It also come with a fresh pair of pyjamas each day, which we declined to use but which they kept providing. No coffee is provided only tea and green tea. There is no English channel on TV - just one news channel in English would have been nice, however that said the daily delivered Japan Times in English helped to keep us in touch with what was happening at home. The hotel staff do try very hard to communicate in English. One or two are reasonably fluent. As there was so much food on offer in Tokyo we never got to use the hotel restaurant. The Tsukiji Station (3 train lines) is a convenient 10 minutes away depending on how fast you walk and only 160Y from Ginza. A 7-Eleven along the way makes picking up supplies on the way back to the hotel easy. Next to the hotel is a MacDonalds (if you can't live without it) and a water ferry stop to Odaiba. Its 600Y one way and worth taking for the river view it gives. At Odaiba there is a free shuttle that does a 30mins city circuit. Nb. The water ferry gate is always locked but is opened when the ferry arrives.
Genuine Hotels.com guest review
9 night family trip Sep 1, 2013
RB
AU
4.0 / 5Excellent
"Great location, especially convenient for Tsukiji"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel, great location for Tsukiji market if you want to go for the Tuna auction, as it's only a five minute walk. Also pretty handy for Ginza and a fairly short walk to Hatchobori for the JR to Tokyo.
Genuine Hotels.com guest review
3 night romance trip Sep 8, 2013
A Traveler
GB
5.0 / 5Outstanding
"superb hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Magnificent view from the rooms as the hotel occupies the top few floors of a sky scraper. The complex below houses fast food and coffee shops open till ten each night, very useful for your morning coffee - which can be enjoyed over looking the river as it is right next to it. The nearest subway is about five minutes walk straight down the main road. A further five minutes takes you into Ginza which is an impressive high end shopping district. Staff serve very helpful with great English, they booked us trips and restaurants without any fuss. The rooms are smart and big enough, actually one of the biggest we ever came across in Tokyo! Couldn't recommend enough.
Genuine Hotels.com guest review
6 night business trip Aug 13, 2013
A Traveler
GB
4.0 / 5Excellent
"Great place to stay in Tokyo."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Absolutely great place to stay. The staff was very helpful and the room was spectacular. We even had a beautiful view of downtown Tokyo and Tokyo Bay from our room. It was fine for me, but my parents had a difficult time walking the half kilometer to the station in the Tokyo humidity. Other than that, I would highly recommend you stay at this hotel!
Genuine Hotels.com guest review
5 night family trip Aug 3, 2013
Scotty K
AS
5.0 / 5Outstanding
"Comfy beds."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Just perfect place to stay if you're planning to have a little trip to Tokyo. All hoteliers are very helpful and super kind. Its room is cozy and clean but no English channel is available.
Genuine Hotels.com guest review
4 night trip Jul 21, 2013
A Traveler
AS
5.0 / 5Outstanding
"Convenient for Tsukiji"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Have stayed there many times when it was the Shin Hankyu.
Genuine Hotels.com guest review
1 night trip Jul 22, 2013
A Traveler
GB
5.0 / 5Outstanding
"View to die for"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Absolute treat of a hotel. Fantastic value at the Expedia discount price we had. Stunning views over Tokyo Bay. Very handy for the Tsukiji fish market but actually located in a nice neighbourhood. Easy walk to downtown Ginza.
Genuine Expedia guest review
Other trip Jul 23, 2013
Hamish
GB
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