"Very nice hotel"
Overall great hotel and our family of 4 enjoys a lot during our stay. Walk along the river corridor to Tsukiji fish market in less than 10 mins. Hotel is located on high floors in St. Luke's Garden building. Building has Seven-eleven, MacDonald, Sushi take out shop, post office and a few restaurants on 1/F & 2/F. In Japan, post office has ATM machine […] available. I am not able to withdraw cash in Japanese banks (use debit card from Canada) because of different Japanese banking network system. But my debit card works perfectly at ATM Machine in post offices. Clean, spacious room (in Japan standard) and amazing view of Tokyo. Staff speaks English. Take a taxi to and from Tokyo station for about 1100¥. Or walk to the closest subway station in 10 mins. Read moreGenuine Hotels.com guest review
"Close to the Tsukiji fish market"
More spacious rooms than an average hotel room in Tokyo. If you're a tourist and planned a visit to the fish market early in the morning, it's the perfect location as the hotel is just a few minutes away on foot. Great view to the city. It's unfortunate that they don't have a buffet style breakfast though.Genuine Hotels.com guest review
Customer service was very friendly and helpful. The room was a lot bigger than we expected. The massage chair was very handy after a big day walking around Ginza. We enjoyed a meal at the hotel resturant and drinks in the loby lounge.Genuine Hotels.com guest review
"Breath-taking Views from the Bedroom."
We loved the peaceful location of the Ginza Creston, and really welcomed the air-conditioned reception each time we returned. The staff were very polite but had limited English, which made booking taxi's a bit nerve-racking, but there were three subway/metro stations within easy walking distance. Our room was a reasonable size but the views were breath-taking, […] from the bedroom window. We could see right across Tokyo to the mountains. House-keeping was good, fresh dressing gowns and towels were laid out each day. It was useful to have restaurants and convenience stores in the adjacent complex for nibbles and drinks, so we didn't have to use the hotel bar (which was limited). We also kept our own fresh milk (for coffee) and chilled our water in the bedroom fridge - very handy. I'd definitely stay here again. Read moreGenuine Expedia guest review
"Two days at the Ginza Creston"
We caught a taxi to Ginza Creston from Tokyo Station. Not too far, and only cost Y1300, They had notices informing guests that building work was happening, but we noticed no noise or disturbance. We were given a comfortable, modern room on the 34th(?) floor - have never stayed in a room at this height before! Room contained all amenities you might expect: […] TV, aircon, fridge, DIY tea/coffee, modern Japanese hot water toilet separate from bathroom vanity/shower/bath. Brilliant view over the river, bridges, and city lights. Two superettes, MacDonalds and Subway (food) in near new complex next door to hotel. Pleasant walks into the Tsukiji and Ginza areas with great coffee and shopping. Despite the hotel's name, it's not in the central Ginza area, which is about a 2 km walk (in the heat, or catch a subway train). Hotel staff were friendly, were happy to store our luggage when we arrived a few hours before checkin, and provided us with maps and information. A good experience. Read moreGenuine Hotels.com guest review
"Excellent for the price and in a quiet leafy area"
Suitable for the fish market but located 20 minutes walk away - not less than 1km as stated by ExpediaGenuine Expedia guest review
"The Ginza Creston"
Very nice hotel, great location , beautiful views.Genuine Expedia guest review
"great if you want to see Tsujiki Market"
The hotel decor is a bit dated and there are no English TV channels, but the room was large, the massage chair was an enjoyable feature, and the hotel is walking distance to Tsujiki Market, if that's on your list. Also, there was one front desk clerk who went above and beyond to help - I left with a positive impression because of her!Genuine Hotels.com guest review
"Fantastic views & location"
Booked for 1 nite, but stayed for 4 days! Location is great with amenity stores/restaraunts in attached bldg. Both water taxi & subway stations & tsukiji fish market minutes away. And large room had such fabulous views from both windows that it was also a pleasure to just chill out with some fresh made sushi & a local beer while having a massage in […] your own personal massage chair!!! ONLY slight issue we had was no wifi inside room, so we needed to go into hall for signal. Read moreGenuine Hotels.com guest review
Great view from our room of the city at night, our room was on the 37th floor! The restaurants were a little expensive and but there are a number of good restaurants in the department store at the ground level. Ideally located near the Tsukiji Fish Market and tube station is a 5-10 minute walk.Genuine Hotels.com guest review
"Hotel convenient, walking distance to metro"
Enjoy the massage chair provided in the room! Restaurant staff in the teppanyaki restaurant is friendly and food excellent.Genuine Expedia guest review
"The best view available and a very helpful staff"
This was our first time in Tokyo and we had an amazing time! The hotel staff helped us tremendously along the way and did their best to answer our many questions and even provided detailed instructions for anywhere in the city we wanted to visit. The room itself was not very large but this was not a problem to us. It was perfect for the two of us and […] the view of the city was simply spectacular from the 35th floor. Everything was in good condition and the massage chair was great and even though the remote had only japanese on it, we were able to figure it out. I would recommend asking for your wifi password and router when you arrive or they wont offer it to you. Also look for food in the area as the hotel food is overpriced. They will even assist in ordering pizza or food from the area if need be. Again they are very helpful and friendly. Read moreGenuine Expedia guest review
"Clean and spacious room (except for carpet)"
Rooms are big by Tokyo standard (good size even for N. American standard). Everything else is very clean and tidy. The only exception is the stained carpet in the our room - massive stains, pretty disgusting, but since I expected some sort of stains from reviews on the Web, I was not too surprised. I was asked about my opinion on checkout, so I told […] staff members on duty, and they readily admitted it and apologized, with the remark that they are changing the carpet gradually and that it will be good when we come back next time! A professional staff. We put a "do not disturb" sign on one day when we went out as we did not want the set up to be disturbed. They were concerned and left us a message to contact them because they were concerned that they cannot clean up the room and replace towels (if we wished). This is a quiet area, and takes about 12 minutes to walk to Tsukiji Station. If you enjoy quietness after a long day, and like to walk/jog along the Sumida River, this is perfect. St. Luke office tower attached to this hotel tower provides convenience of a pharmacy/drug store, cafe, McDonald, and a few other resaturants. Other restaurants and cafes are just about less than 10 minutes away by foot. Just keep in mind this is not like Shinjuku or Tokyo Station (Yasesu) area in which you can just pop downstairs to get anything you need, in less than a couple of minutes. Read moreGenuine Expedia guest review
Room is very comfortable, and equipped with a full size massage chair. Nice way to get relaxed after walking in Tokyo for whole day. Restaurants and minimarts on site. A little bit walk to Tsukiji station, but manageable.Genuine Hotels.com guest review
We're from Australia and were looking for somewhere to stay in Ginza. The Ginza Creston was such a great place to stay. The staff were very helpful and English friendly. They went out of their way to help direct us to certain places; printing out maps, timetables and even highlighting train lines and times. The room was big for a Japanese hotel and […] the view was spectacular. The massage chair was also an added bonus. The hotel is walking distance to Ginza shopping district and major subway stations and train lines. We were very impressed and will definitely reccomend to anyone who is looking for a good time close to Ginza. Read moreGenuine Expedia guest review
"perfect night view!"
our room located at the 35th floor of the building, the night sight was wonderful! Reception staff understand easy English and really polite. When I required wifi service the reception staff told me "booking is full" umm I'm not quite clear about this Anyway my 3 nights in this hotel was fantastic :)Genuine Hotels.com guest review
"Lovely hotel but smell of smoking"
There is a fantastic view over Tokyo from the rooms. Our room had a very fine size. There is only about 10 minutes walk to subway. Unfortunately we incountered a Big Challenge. We had ordered a non smoking room, but it seems like there might be a problem with the ventilationsystem. Durring our stay there was a smell of cold smoke. They tried to help […] by placing an aircleaner in the room, but it did not take Care of the problem. Read moreGenuine Hotels.com guest review
"Spacious room, perfect view & well located"
We got the top floor of this grand hotel. Unlike other hotels in japan, the room was big! Massage chair came in handy. Fantastic view, comfy bed and water pressure in hot shower was excellent. Easy 5 minute walk to tsukiji subway and 20min walk to the action of Ginza which you could see from hotel room. 7 eleven and maccas down stairs.Genuine Expedia guest review
"Nice Room and View"
Quite a distance walk, about 10-15 minutes walk from the train station to the hotel. Overall, room was pleasing, clean and the view was excellent. The surrounding of the hotel were offices, hospitals and university. It was very quiet during the night as all shops are closed quite early. But there are fast food restaurant and 7-11 stall next to the hotel. […] Overall, it was a nice place to stay. But to our disappoint, the hotel staffs are not very friendly. No smiles and promptness seen from them during our 5 days stay. Thus, me and my boyfriend do not feel very welcome by them. Read moreGenuine Expedia guest review
"Beautiful view of Sumida river and bustlingTsukiji"
Hotel staff were terrific! They guided us on the best way to get to Ryogoku for sumo as well as helped to make reservations at restaurants! Twin room was large by Japanese std and the St Luke's neighborhood near the hospital and school was tranquil and safe.Genuine Hotels.com guest review
Room is big, but wifi signal is very weak.Genuine Hotels.com guest review
"Fantastic view over Tokyo bay"
We stayed only one night but had a room on the 34th floor with amazing views. Plus a massaging chair that was really good too! Did not have breakfast or lunch in the hotel so I can not say anything on that side.Genuine Expedia guest review
Friendly, clean, quiet, amazing views, good size room. Bathroom was great, clean and shower was powerful and warm. Would have been 5 stars all round but there is no wi-fi in the hotel. Also the bar shuts early, about 9 pm.Genuine Expedia guest review
"good neighborhood but not close enough to subway"
Good Hotel and neighborhood. Have a McDonalds and 7eleven in first floor very useful when you get bored of japanese food. Excellent views from bedroom. Walking distance from fish market. Only issue is not so close from subway and when you have walked all day thats a problem, specially taking note that taxis in tokyo are very expensive.Genuine Hotels.com guest review
10 days at the Ginza Creston was a most enjoyable experience and worth the expense. They put us on the 38th Flr facing the Sumida River in a room much larger than we had expected. The view more so at night is awesome! The room comes with a massage chair, instructions in Japanese, making using it a hit and miss experience. It also come with a fresh pair […] of pyjamas each day, which we declined to use but which they kept providing. No coffee is provided only tea and green tea. There is no English channel on TV - just one news channel in English would have been nice, however that said the daily delivered Japan Times in English helped to keep us in touch with what was happening at home. The hotel staff do try very hard to communicate in English. One or two are reasonably fluent. As there was so much food on offer in Tokyo we never got to use the hotel restaurant. The Tsukiji Station (3 train lines) is a convenient 10 minutes away depending on how fast you walk and only 160Y from Ginza. A 7-Eleven along the way makes picking up supplies on the way back to the hotel easy. Next to the hotel is a MacDonalds (if you can't live without it) and a water ferry stop to Odaiba. Its 600Y one way and worth taking for the river view it gives. At Odaiba there is a free shuttle that does a 30mins city circuit. Nb. The water ferry gate is always locked but is opened when the ferry arrives. Read moreGenuine Hotels.com guest review
"Great location, especially convenient for Tsukiji"
Nice hotel, great location for Tsukiji market if you want to go for the Tuna auction, as it's only a five minute walk. Also pretty handy for Ginza and a fairly short walk to Hatchobori for the JR to Tokyo.Genuine Hotels.com guest review
Magnificent view from the rooms as the hotel occupies the top few floors of a sky scraper. The complex below houses fast food and coffee shops open till ten each night, very useful for your morning coffee - which can be enjoyed over looking the river as it is right next to it. The nearest subway is about five minutes walk straight down the main road. […] A further five minutes takes you into Ginza which is an impressive high end shopping district. Staff serve very helpful with great English, they booked us trips and restaurants without any fuss. The rooms are smart and big enough, actually one of the biggest we ever came across in Tokyo! Couldn't recommend enough. Read moreGenuine Hotels.com guest review
"Convenient for Tsukiji"
Have stayed there many times when it was the Shin Hankyu.Genuine Hotels.com guest review
"View to die for"
Absolute treat of a hotel. Fantastic value at the Expedia discount price we had. Stunning views over Tokyo Bay. Very handy for the Tsukiji fish market but actually located in a nice neighbourhood. Easy walk to downtown Ginza.Genuine Expedia guest review
last minutes choice, good view higher floors, close to tokyo subway 10 mins walk. with subway system still close to all tourist attractions. hotel was remodel early february 2013 so everything are brand new, the queen size room is good for one person, if you have two people with larger luggages maybe difficult to get around. it was next to a hospital […] but area very quiet, with shopping mall build next to with many selection of food. I arrived late around 10pm, glad there was family mart similar to seven-11, overall happy with the hotel itself. Read moreGenuine Hotels.com guest review
"A lot of walking?"
Great views and an excellent way to relax at the end of the day in an a high end massage chair. If your planning to do a lot of walking...book this hotel for its personal massage chair that comes with the room. It helped my journey and saved my feet!Genuine Expedia guest review
"Our first travel in Tokyo Japan 2013"
we stayed at Ginza Creston 6 nights ,the view was superb you dont have to go out looking for fantstic views.....just look ouside your window and you have all the views in tokyo....you could also eat down stairs if you want cheaper food...& you want a good food ,you could dine at the Saint Lukes Garden restaurant on the roof top,over looking tokyo the […] food was not expensive..they have lunch menu....at the Ginza Creston Restaurant it seems thier food was expensive....very small amount ( if you're on diet might be enough ) & shopping center it's also very near to walk.....we stayed at 3410 room no. Read moreGenuine Expedia guest review
"Great views from rooms and a massage chair."
Rooms are a good size and views of Tokyo from the rooms are fantastic. I stayed at this hotel twice and enjoyed both stays. Location is about 800 metres from 2 subway stations, depending on where you want to go. Fish markets are a 10 minute walk, Ginza is about 20 min walk. There way be hotels closer to subway stations and Ginza but the walk is pleasant […] and no hills. Hotel is clean and comes with a massage chair in every room. Hotel staff English is limited but not too bad, for Japan. Free WiFi Internet in the lobby. Read moreGenuine Expedia guest review
"Room with a view"
Awesome. Its location and connectivity was superb. One gentleman at the counter was not too friendly. He behaved as if he was paying for our stay. Always had a grumpy look.We always hoped "he" was not there whenever we approached the front desk. :-( But the others were absolutely superb, They made up for the rotten apple in the cart. The staff and the […] manager went out of their way to help us overcome some hurdles. That was a relief. I only wish they had a tourist information counter. But I guess its more for business people which is why they may have not felt the need for one. The view from the hotel room is awesome :-)...whether facing the town or the river. You cant get that anywhere else. Couldn't they also offer bed and breakfast? Read moreGenuine Expedia guest review
"Good value place to stay"
Good hotel, close to the fish markets. Not far to walk to a few metro stations on different lines. A little bit away from the main Ginza area - about a 10-15 min walk but there are some casual restaurants in the St. Luke's buildingGenuine Expedia guest review
"A pleasant stay with pros and cons"
The hotel has a beautiful view on the river and it's easily accessible by the Hibiya line (4min walk), Asakusa line to the 2 airports (10 min walk) and you have the Ginza shopping district at 15 min walk along with the Ginza and Marunouchi line. The staff doesn't speak too much English but they go the extra mile to try to help you nonetheless. The twin […] room I got was cosy, always clean and had a massage chair. The TV doesn't have any English channel. The description on here is misleading as it mentions a fitness centre available nearby at a discounted rate: well not really. There is a Gold's Gym in Ginza (15 min walk) that charges 3000 Yen for a single entry and that's the gym the hotel suggests. However there is one next door (literally), called Oasis, that charges 1575 and has great amenities like a virtual golf course, a bathing area, swimming pool etc. if you are having fun in a club the last train to the area is at 00:06 from Shinjuku. Taxi from the airport to the hotel is around 8000/10000 Yen, train via the Asakusa line is 590 from Haneda and around 1000 from Narita. Read moreGenuine Hotels.com guest review
"Sit and watch the sun set from your window"
Brilliant. Those views! Spent 4 hours sitting in the window on the 35th floor watching the sun set and the lights come on. Fabulous massage chairs too! Only weak points: staff patchy (we were misdirected to the famous Tsujiki market only 5" walk away), and no wireless Internet in rooms (they have free wired, but no good for iPads) and the free wifi […] in the lobby was close to unusable, so connectivity was a problem. But that view... More than made up for it! Read moreGenuine Expedia guest review
"Overall solid hotel"
Great view, location was ok, 10 minute walk from ginza and metro station, taxi ride away from Tokyo station. Decor is dated, we didn't try the food. As with most things in Japan, the cleanliness was excellent, and we had a very comfortable stay.Genuine Expedia guest review
We had 5 nights at this hotel at the start of a very long trip - we were very happy with the location - not in the busiest parts of town yet easy to access all the sights. Hotel in good condition and the views from the room were superb. Felt very safe walking around in the neighbourhood.Genuine Hotels.com guest review
"Nice place to stay"
The room was a good size that contained a large queen bed which was comfortable, adequate toiletries and tea making facilities. The hotel catered mainly for the Japanese so there was very little available information in English , including the television (all channels were in Japanese). The location is a bit out of the way but very close to the fish […] markets and a 20 min walk to the Ginza shopping precinct. There is a fantastic view of the Tokyo skyline, our room on the 36th floor faced Mt Fuji. There is no wifi in the room but it was available in the lobby. Read moreGenuine Expedia guest review
"Freindly staff, well equipped room."
Great location for Tsukiji market! Hotel clean and a lovely room.Genuine Hotels.com guest review
"Friendly staff and nice size room"
Staff was very friendly and rooms larger than other Japanese hotels. In respect to the 4 star hotels I stayed in Japan slightly high in price.Genuine Hotels.com guest review
"Quiet but still central"
Not ideal for a first time traveller, as nearly everything is in Japanese and geared to local guest. However for those not bothered by such there is a wardrobe, good bathroom and some room to swing the cat. Did not eat in-house and nearby there are few restaurants (head to Tsukiji tube). Only 20 mins from Ginza where life starts. I enjoy walking as […] best way to take in the ambiance which is quiet and a little off the beaten track. Read moreGenuine Hotels.com guest review
Great hotel,all staff exceptionally helpful. Within walking distance to Ginza. Would definetely recommend Hotel New Hankyu to anyone.Genuine Expedia guest review
"Close to Fish Market"
A great introduction to Tokyo ! The hotel was in a nice peaceful area - but also within walking distance of Fish Market and Ginza. Hotel staff very very friendly but not overly knowledgeable on tourist needs - perhaps they don't get many foriegn visitors. Recommended.Genuine Hotels.com guest review
"Bra hotel nära nöjen och tunnelbana"
Ett bra hotel med 10 min promenad till tunnelbana och restauranger.Genuine Hotels.com guest review
お部屋は清潔で快適です。特に部屋に備えられたマッサージチェアーは気持ちよかったです。翌朝に頼んでいた新聞が入れられなかったのは、残念でした。Genuine Hotels.com guest review
"Fantastisk utsikt, centralt och hjälpsam personal."
Ginza Creston ligger bara 5 minuters gångväg från fiskmarknaden där vi åt sushifrukost varje morgon. Området är lungt och tryggt och precis nedanför hotellet finns en vacker promenadväg längst med floden. Fem minuter tar det att gå till tunnelbanan, och 7eleven och FamilyMart ligger jättenära. Rummet var perfekt, med massagestol och fantastisk utsikt […] över Tokyo. I badrummet fanns tandborstar, hårborste, hårsnodd, rakhyvel, hårtork och allt annat man kan tänkas behöva. Det var skönt att bo centralt, men ändå i ett så pass lugnt område. Personalen var väldigt hjälpsam, och maten (teppanyaki) i restaurangen något av det godaste vi ätit. Vi kan varmt rekommendera Ginza Creston!!! Read moreGenuine Hotels.com guest review
房內的按摩椅很舒壓，很不錯!Genuine Hotels.com guest review
"tres bien pour y dormir"
Bien pour emplacement, eviter le breakfast et diner h en ville,Genuine Hotels.com guest review
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