I was not happy with the fact that hotel.com reservation page claimed that there was movies availability, in the room, when this was not TRUE! I did not like the fact that there was no free continental breakfastGenuine Hotels.com guest review
"Nice Stay! Would stay again"
My boyfriend and I stayed at the double tree for 4 nights. The staff were very nice and helpful. The hotel is a nice walk to the beach, but the hotel provides a shuttle bus to and from the beach (the drivers are very friendly as well). The only thing that might be an inconvenience for some people would be the Norfolk Naval Station, the flightier jets […] can be a little loud. But they were not any worse noise wise if there were a train instead near by. Read moreGenuine Expedia guest review
We stayed for a night while we were traveling back north to visit family & to head home. I chose Hilton because I thought it would be cleaner and nicer then a no-name place on the beach. The shower had mold, the toilet ran the whole time! The ceiling in the shower was falling. My daughter found dirty laundry under the bed and trash under the chair! […] There was not enough handicap parking. We registered for four people & there were only 2 towels & 2 washclothes. It was nice to have the shuttle run every 30 mins to & from the beach would have been nice if he was on time! It seems that most places you go customer service is a thing of the past!! Read moreGenuine Hotels.com guest review
"A room with a big hole on the ceiling"
1. They assigned us to room # 916 that's right there at the elevator just so that we could here a kind of screaming and yelling and "secret conversations" going on through the nights! 2. There's also a big broken hole on the cheap designed ceiling as well!Genuine Expedia guest review
"Great Stay at VA Beach"
Very enjoyable room. Only negatives........... very soft pillows and pool closing at 10:00 pm. Would have been nice to have the pool for adults only until midnight. I was with someone very special and after fine dining and Cirquesa, we wanted to unwind in the pool before retiring.................... Found the restaurant breakfast very satisfyingGenuine Hotels.com guest review
"Nice location and restaurant"
On eof the best hotels that I have ever stayed at!!! Clean and excellent staffGenuine Hotels.com guest review
"Great location, a little pricey for few amenities"
My husband and I stayed at this DoubleTree from Aug 9-Aug 11 and it was overall pleasant. The hotel was clean and the staff was friendly but there are a few improvements that need to be made to fully justify the price. They were in the process of updating the elevators when we were there. There are 12 floors and only 3 elevators, two of which were functioning […] but very slowly. Our room was extremely humid, so much so that there was a air purifier machine sitting in the middle of the floor when we walked in. The staff filled you up with complimentary, warm chocolate chip cookies but I would rather have a breakfast buffet. The location of the hotel was great! It was a 10 minute walk to the boardwalk and less than 2 mile drive to local shops and restaurants. The hotel ran free shuttle services to the beach (8am to 10pm) but there was only one 12-passenger van so you are better off walking or driving to the beach. Parking near the boardwalk is plentiful and prices range from $10-20 for the day. Overall, we enjoyed our stay at DoubleTree and would recommend it to others. Read moreGenuine Hotels.com guest review
"Ok hotel to stay at"
The positives of this hotel are the large rooms, comfy beds, and delicious cookies they give you upon check in. Upon entering our room, we found a half drank iced tea sitting on the bathroom counter and one of our towels was crunched up and upon inspection had several stains on it. Additionally, when trying to heat water via the coffee maker on 3 occasions […] there was debris in the water. Other than that, the room was nice. Read moreGenuine Expedia guest review
"A very nice place to stay, not too far from the be"
A very nice hotel with great staff and only .07 miles from the beach. They have a shuttle service every 30 mins to take you to the beach so you do not have to walk or pay for parking! Free delicious chocolate chip cookies whenever you want at the front desk! Only disappointment was that they did not do a good job cleaning the room at all one day, only […] beds were made and trash was not taken out nor towels, soap, shampoo,… replaced. Other than that the room was well serviced other days. Read moreGenuine Expedia guest review
"No fridge or microwave in room"
I did not realize that the room with the double beds did not have a fridge or a microwave I thought all the rooms had the fridge and microwave. Later when I looked on the website I saw that the suites had the fridge and microwave. I've been to hotels that were less expensive than the Doubletree and they have fridges and microwaves in the rooms. That […] was a little disappointing. Read moreGenuine Hotels.com guest review
But we had to wait over a hour for our room I was disappointed being thst I had reservation but besides thst staff was really nice!!!Genuine Hotels.com guest review
"Very good hotel"
Is a little expensive but is worthy, good Hotel , The Restaurant on the bottom level Max and Erma's needs more customer service , the server are too slow .is take forever to take our order .Genuine Hotels.com guest review
"My overnight at the Doubletree Hotel"
Overall, it was excellent due to it's location close to my daughter's house.Genuine Hotels.com guest review
"Had a great experience"
The hotel isn't close to the beach but parking is free at hotel and easy to find down by the beach. The room was clean, the pool was clean and we had a great experience. I would definitely stay here again.Genuine Hotels.com guest review
I've stayed here for a conference two years in a row. In between the hotel has been updated and it looks great. The rooms seemed clean and well kept. The only knock I have is 1) One of the elevators was not working. This made the wait to get up and down to the floor rather long. 2) On our last night there the housekeeping staff did not make it to our […] room and said they were too busy. They then tried to get us to sign the form stating we requested not to have the rooms cleaned. When reported to the front desk the staff seemed shocked and upset about this. It may have just been one employee who needs some training, but it wasn't professional. Other than those two items we loved our stay. Read moreGenuine Hotels.com guest review
I will NOT be recommending this place to any of my friends. I was treated very rudely upon entering the building, the ONLY freindly people were the maids and the head maid she greeted us on our floor and was so sweet. However the rest of the staff was unhelpful and very distasteful like it was a inconvenience to assist us. The hotel itself wasn't terrible […] but definitely could use a makeover, there's no art on the floors which makes the hallways feel baren and dingy. The room was lovely though except the doors they could use a paint job. Honestly it's a good price but next time I'm staying somewhere else. Read moreGenuine Hotels.com guest review
Good.,perfect ubication and I think litle problem is elevator is a very slow!!Genuine Expedia guest review
"nice, clean hotel for the money"
This hotel was fine for the money, however very close to military base with frequent jet fly overs, so Very noisyGenuine Hotels.com guest review
"Close to everything"
The hotel was nice - no real complaints. It's about what you would expect. The location is great - only a few minutes' drive from virtually anywhere. When taking off from runway 5, the fighters from NAS Oceana do pass directly overhead and this can last as late as 11 some nights. If you're a light sleeper and go to bed before 11 this may be something […] to keep in mind. Read moreGenuine Expedia guest review
My experience with the hotel excellent location, my family and I ENJOYED this hotel service and our stay was outstanding.Genuine Hotels.com guest review
"Va beach double tree"
It was a nice hotel, no complaintsGenuine Hotels.com guest review
I would recommend staying at this hotel. It was nice. The hotel restaurant, Max & Erma's, offered a nice weekend buffet and it is reasonable priced. The hotel offered a shuttle to the beachl; however, you need to get to it early if you have a lot of stuff to take to the beach. We got to the shuttle late and the trunk was already full of stuff. So we […] drove to the beach. Read moreGenuine Expedia guest review
Great Family hotel, less than 5 min from oceanfront..... In car of course. The hotel has a shuttle which was better.Genuine Hotels.com guest review
"Easy access shuttle to the beach"
It was great to get to visit the ocean while we were in the area. The shuttle was a selling point, so we didn't have to look for and pay for parking to get to the water.Genuine Hotels.com guest review
Close to important things like the aquarium and oceanfront, but the room smelled like urine and the bathroom was disappointing for the amount of money we paid. The staff was really nice though.Genuine Expedia guest review
"Not a good hotel"
Virginia Beach Doubletree is grossly overpriced, provides no included breakfast and is in need of restoration. Our $170 per night two-day stay did not include a freshening up of our room or a bed making. ;Instead, two clean towels were just thrown on the bed. Our used towels remained on the bathroom floor where we left them after our morning showers. […] The bathroom fan didn't work. Condensation built up and stayed on the glass of the room's window. Hilton is clearly capitalizing on the hotel's location (near the beach) without spending any money on the place. Yuk. Read moreGenuine Hotels.com guest review
The Doubletree was very accommodating, and allowed us to have our dog. You can leave your dog in the room alone as long as it is in a crate. Most hotels have a weight limit of 50lbs or less, but this hotel lets you have pets up to 90lbs. The room is comfortable, any issues were resolved quickly, and the check-in/out process is smooth and easy.Genuine Expedia guest review
I do not even know where to begin so here are the highlights. Room was not ready until after 4 pm and there were others like us. Some people were given a room and found people already in it! Our drain was clogged, there were no towels in the room, the AC was leaking(When they fixed it, our room had a huge fan in it and carpet up to dry and the following […] 2 days, the AC never cooled well), parking lot was full so you had to walk, the bed was too soft so you felt like you were sleeping on a marshmallow, the pillows deflated as soon as you put your head on it, the bedding was thin and there were no extras in the closet. The elevators did not always work so you had to wait sometimes to get up to your room. We were on the 7th floor with a toddler, so walking was not an option. Overall, it was a hot mess and we overheard many others with their own issues while we were there. On the positive side, the people who work for them were super nice and did their best to deal with frustrated customers. I would not have minded, but there were too many issues to deal with when I was trying to relax on my vacation. Finding another hotel next time I go to VA beach! Read moreGenuine Expedia guest review
We booked this hotel because it was a pet friendly hotel. When we arrived there was only 1 towel in the room. We asked for more and was told we would receive but nothing came. As well there was a stain on the comforter of one of the beds. Left the card on the bed for the linens to be cleaned. We come back from a day out and the linens were put back […] on the bed with the stain still on it!! Unbelievable! I will not recommend this place to my enemies. Read moreGenuine Expedia guest review
This hotel is just plain awful..bathroom ceilings coming down, mold in the tub, no ventilation. The front desk staff told us no other roons were available and offered us a $15 Mcdonalds gift card for not being able to shower for 3 days! UNACCEPTABLEGenuine Hotels.com guest review
"The location is kind of far from beach"
Nice room , friendly staff,parking available , the bed is really confortable and I love it cause is kind of quite hotel.Genuine Expedia guest review
We arrived at 2:30 the check in was fast and easy, they gave us a free chocolate cookie. When we hot to our room the card reader wasn't working , but the techs help us out. The beach is about a 15 min walk but they do offer a van that takes u every 30 mins till 10 pm! Overall the stay was good but it was over price and a long walk back at night! Probably […] will not return in the future. Read moreGenuine Hotels.com guest review
We had a nice stay, comfortable And clean. Do not stay here unless you don't mind the military jets flying over all hours of day and night. The fire alarm went off at 4:30 in the morning and we had to evacuate and were never given an explanation. Had to ask a fireman and he said they found nothing.....which I thought was strange. Other than that I would […] stay there again Read moreGenuine Expedia guest review
"Road Trip 2013"
My husband and I are on a road trip and stayed at the Doubletree during a two night stay at Virginia Beach. The hotel itself is beautiful and has a nice indoor pool and decent gym. The service was wonderful. The staff was always very polite and accommodating. They were quick to meet our needs when asked. The location is about 3/4 of a mile from the […] boardwalk, but they have a shuttle that runs every half hour to and from the boardwalk. It was definitely an added bonus to have the shuttle. We enjoyed the comfortable beds and the showers were great also. We will definitely return again. The beach and boardwalk itself was really nice, safe, and fun. Highly recommend. Read moreGenuine Hotels.com guest review
"Staff not very friendly or helpful - beach far."
Upon check in the hotel staff didn't have the room ready. They were telling everyone to go to the beach and come back. Which we did but the shuttle on runs every half-hour so we walked the 10 blocks. It took us 3 calls to the hotel while standing on the corner of where the shuttle was supposed to pick for the hotel clerk to tell us it was half way up […] the block at the actual us stop. Very frustrating. The staff was not helpful any time we asked a question, they were short and seemed to not have a great work ethic. Read moreGenuine Hotels.com guest review
"Our stay at the beach."
The hotel staff was very nice. They were very informational and if you needed anything it was done in a timely manner.Genuine Expedia guest review
"A not so happy camper"
I was told by expedia that check in time was 3 pm. Arrived at checkin time and no double rooms were available. There were about 5 other guests that were checking in as well and was told the same thing. Also the key cards had to be changed 3 times because they did not work. Housekeeping had to let me in my room twice because I couldn't get in. We started […] to have someone stay in the room to let others in our group to get back in. We also experienced an alarm wake up at 4:30 am to evacuate the building. I use a walking cane and was very difficult going down 7 stories. I don't know how people with wheel chaires got down since we couldn't use the elevators. Read moreGenuine Expedia guest review
"nice place to stay"
Great place to stay in virginia beach, we will be back here and Especially Angie (front desk) welcomed and helped us with a friendly smile all the time.Genuine Hotels.com guest review
The warm cookie and fruit infused water was great. Very clean, and friendly staff. They were able to accommodate our bikes and had lots of parking.Genuine Hotels.com guest review
2 out of 3 elevators were broken on a daily basis. Was on the 10th floor and had to walk to the 7th for ice, as it was the closest working ice maker, the bathrooms are way too small. Was surprised to find a microwave and refrigerator in the room. Fairly clean hotel, but undergoing remodeling.Genuine Hotels.com guest review
"Nice spot in VA beach"
Overall this was a good spot. Close to the oceanfront and surrounding attractions. Certain areas of the hotel (elevators, hallways) show its age, but otherwise, a good value for the price! Hotel staff and bartender were all very friendly.Genuine Hotels.com guest review
I stayed for one night (6/29/2013) in a King size bedroom and I had the following issues: - Two out of the three elevators did not work - Ice machine not working on three floors - pubic hair found on bed sheets - waitress was one of the worst I have ever had - lobby was nice but guest floors very outdated - I paid $248 for a room with no frig / mic […] rowave Read moreGenuine Expedia guest review
"Ed and Norma at Doubletree"
We were disappointed that at least a small refrigerator was not supplied. the stay was soewhat okay but less than we expected. The people were just fine.Genuine Expedia guest review
"Good customer service but......."
The hotel staff were very pleasant and friendly but not accommodating for early check ins. We arrived early and were told the room would be ready in 30 minutes. Well 30 minutes turned into an hour and half. For the money, there could be more amenities,i.e. continental breakfast, jacuzzi and two chairs in a room.Genuine Hotels.com guest review
"great stay -- the staff were so friendly"
the staff were very friendly. check-in and out were smooth. nice location, so convenient to the beach & strip for browsing the shops & the many restaurants. very enjoyable stay. nice area.Genuine Expedia guest review
Staff was very friendly. Rooms are not cleaned well. The cover on the bed was covered in dog hair from previous guest. I bought Lysol wipes to cleanGenuine Hotels.com guest review
The hotel was at a fair location, about a mile from the beach. The rooms were kept well but they were cramped, stuffy and had full beds, not queen. If I visit Virginia beach again, I wont stay at this hotel. The staff members were nice and friendly but that could not make up for the tight space.Genuine Expedia guest review
"Nice Hotel, Close to Convention Center"
This is a nice hotel for Virginia Beach, which has a reputation for mediocre hotels. The location next door to the Convention Center is ideal if you are attending a conference, but can be inconvenient because the close off a portion of the street during big events. They have a free shuttle to/from the beach, which is nice because its too far to walk […] to the shore. Overall, this is my favorite of the 4 hotels I've stayed at on the beach. Read moreGenuine Expedia guest review
"Not quite the location I wanted for the honeymoon"
Service was quite skimpy (if you do not use the shampoo one day, the next day you don't get another one, just in case you might need to use more than one tiny bottle...)Genuine Hotels.com guest review
Very comfortable and clean! Excellent service from the front desk, best I've had in a while.Genuine Hotels.com guest review
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