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  • Four Points by Sheraton Houston Southwest
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All hotels in Houston, Texas, United States
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1 room,  2 adults 
Adults Children
Room 1:

Four Points by Sheraton Houston Southwest - Houston

29.73104, -95.42264
3 stars
2828 Southwest Fwy, Houston, TX, 77098 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $75
available on 05/31/13
Price Match Guarantee
3.9 1095 5

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    Landmarks near Four Points by Sheraton Houston Southwest

    • A.D. Players Theatre Hotels - Houston 930 yards
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    • Rice Stadium Hotels - Houston 1.3 miles
    • All landmarks in Houston

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    Overview of Four Points by Sheraton Houston Southwest - Houston

    Location.
    Situated in the heart of Houston, Four Points by Sheraton Houston Southwest is close to Lakewood Church, Menil Collection, and Rice Stadium. Also nearby are River Oaks Country Club and Rice University.

    Hotel Features.
    Four Points by Sheraton Houston Southwest has an outdoor pool and a fitness facility. Complimentary wireless and wired high-speed Internet access is available in public areas and an Internet point is located on site. Business amenities at this 3-star property include a 24-hour business center, small meeting rooms, and limo/town car service. This business-friendly hotel offers a restaurant and a bar/lounge. The staff can provide concierge services, event catering, and business services. Additional amenities include multilingual staff, gift shops/newsstands, and coffee/tea in the lobby. Guests receive complimentary transportation including an area shuttle within 3 mi and a shopping center shuttle. Self parking is complimentary. This is a smoke-free property.

    Guestrooms.
    Rooms have city, pool, or courtyard views. The 216 air-conditioned guestrooms at Four Points by Sheraton Houston Southwest include coffee/tea makers and complimentary weekday newspapers. Beds have pillowtop mattresses, signature bedding, and down comforters. Pillow menus are available. Complimentary wireless and wired high-speed Internet access is provided. 32-inch plasma televisions are equipped with premium cable channels, free movie channels, and pay movies. All accommodations provide desks and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include complimentary bottled water and irons/ironing boards. In addition, amenities available on request include refrigerators, microwaves, and hypo-allergenic bedding. Housekeeping is offered daily.

    Image of Four Points by Sheraton Houston Southwest, Houston
    3.9 out of 5 Good (1,095 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The air conditioner in the room is noisy, and this is not a problem existed in one single room. Since we changed our room but found nothing different... in the new room. Unfortunately, the curtain could not be closed at all...Also there is no microwave and ice-box in the room. Usually I am not care about this issue, but this time I bought some vegetables, the only solution is to decrease the room temperature and "enjoy" the noise. After all, the price is low enough, the room is tidy, and the neighbor is convenient. Thus overall speaking, we are satisfied with it. Reviewed by a Hotels.com guest on May 15, 2013

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Standard (Group Rate)

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This room overlooks the city or pool. Get a good night's sleep with a pillow menu and pillowtop bed with signature bedding and cotton linens. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch plasma TVs is offered for your entertainment. A coffee/tea maker is provided while a microwave and refrigerator can be requested. Complimentary bottled water, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free local calls
    • Free movie channels
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Microwave (on request)
    • Pay movies
    • Phone
    • Pillow menu
    • Pillowtop mattress
    • Plasma TV
    • Pool view
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Voice mail
    • Wake-up calls

    Traditional King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed with pillowtop mattress, down comforters, and extra pillows. Wall-to-wall windows with view of park or outdoor pool. Armchair with ottoman. Complimentary wireless Internet access. Plasma TV. HBO and pay movies. Curved shower rod. Complimentary bottled water daily. Microwave (on request). Complimentary cribs/infant beds. Nonsmoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free local calls
    • Free movie channels
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Microwave (on request)
    • Pay movies
    • Phone
    • Pillow menu
    • Pillowtop mattress
    • Plasma TV
    • Pool view
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Voice mail
    • Wake-up calls

    Traditional Double

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Two double beds with pillowtop mattresses, down comforters, and extra pillows. Wall-to-wall windows with view of park or outdoor pool. One or two armchairs and a table. Complimentary wireless Internet access. Plasma TV. HBO and pay movies. Curved shower rod. Complimentary bottled water daily. Microwave (on request). Complimentary cribs/infant beds. Nonsmoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free local calls
    • Free movie channels
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Microwave (on request)
    • Pay movies
    • Phone
    • Pillow menu
    • Pillowtop mattress
    • Plasma TV
    • Pool view
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Voice mail
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Only service dogs are allowed
    • Pets not allowed
    • Minimum check-in age is: 21
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • American Express
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Bar/lounge
    • Beach/pool umbrellas
    • Designated smoking areas
    • Elevator/lift
    • Gift shops or newsstand
    • Patio
    • Restaurant
    • Smoke-free property
    • Swimming pool - outdoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Area shuttle (complimentary)
      • Ballroom(s)
      • Computer station
      • Conference center
      • Free RV, bus, truck parking
      • Free self parking
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Internet point
      • Luggage storage
      • Meeting facilities size (feet) - 2000
      • Meeting facilities size (meters) - 186
      • Number of floors - 9
      • Number of meeting/conference rooms - 3
      • Pool sun loungers
      • RV, bus, truck parking
      • Shopping center shuttle (complimentary)
      • Smoke-free property (fines apply)
      • Total number of rooms - 216
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Cable TV service
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary bottled water
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Courtyard view
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Direct-dial phone
      • Down comforter
      • Extra towels/bedding
      • Free local calls
      • Free movie channels
      • Free Wi-Fi
      • Free wired high-speed Internet
      • HBO
      • Hypo-allergenic bedding available
      • Microwave (on request)
      • Pay movies
      • Phone
      • Pillow menu
      • Pillowtop mattress
      • Plasma TV
      • Pool view
      • Premium TV channels
      • Private bathroom
      • Refrigerator (on request)
      • Shower/tub combination
      • Signature bedding
      • Voice mail
      • Wake-up calls
    • Services
    • Concierge services
    • Express check-out
    • Fitness facilities
    • Free parking
    • Limo or Town Car service available
    • Multilingual staff
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    2828 - This restaurant and bar is open for casual dining and drinks, including breakfast, lunch, and dinner.

    Recreation

    The outdoor splash pool is set in a courtyard. A fitness room contains weight-circuit machines, recumbent and upright stationary bikes, and a treadmill.

    Levy Park and Dunlavy Park, both within two miles of the hotel, include public swimming pools. Dunlavy Park is also home to the Ervan Chew Park dog area.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Basketball nearby
    • Bowling alley nearby
    • Game viewing on site
    • Playground nearby
    • Running track/path nearby
    • Swimming on site

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • A 17 percent city/local tax will be charged

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 13.00 for adults and USD 6.00 for children (approximately)
    • Deposit: USD 50.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • A.D. Players Theatre - 900 yards
    • Greenway Plaza - 1000 yards
    • Houston Greenway Plaza Heliport (JGP) - 1200 yards
    • Lakewood Church - 1400 yards
    • Lakewood Church Central Campus - 1400 yards

    1.0 - 3.0 mi

    • West University Place - 1.1 miles
    • Rice Stadium - 1.3 miles
    • River Oaks County Club - 1.5 miles
    • Rice University - 1.5 miles
    • Menil Collection - 1.6 miles
    • Rothko Chapel - 1.7 miles
    • Houston Transco Tower Heliport (JGQ) - 2.4 miles

    3.0+ mi

    • Houston Central Business District Heliport (JDX) - 6.0 miles
    • Houston Westchase Helipad (JWH) - 7.6 miles
    • Houston William P. Hobby Airport (HOU) - 10 miles
    • Houston Sugar Land Regional Airport (SGR) - 16 miles
    • Houston West Houston-Lakeside (LKS) - 16 miles
    • Houston Park Ten Helipad (JPT) - 16 miles
    • Houston Ellington Field Airport (EFD) - 17 miles
    • Houston George Bush Intercontinental Airport (IAH) - 18 miles
    • Lake Jackson Brazoria County Airport (LJN) - 43 miles
    • Galveston Scholes Intl. Airport (GLS) - 47 miles
    All hotels in Houston, Texas, United States
    Reviews
    • All (1095)
    • Business (284)
    • Romance (50)
    • Family (62)
    • Friends (75)
    • Other (624)
    3.9 / 5
    Good

    Score breakdown (from 1,095 reviews)

    • 5.0
      (352)
    • 4.0
      (423)
    • 3.0
      (195)
    • 2.0
      (77)
    • 1.0
      (48)

    Average rating for:

    • Cleanliness
      4.1
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.8

    Reviews: Overall

    • < Previous
    • Page 1 of 22
    • Next>
    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "Almost Perfect"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      1.0
    The air conditioner in the room is noisy, and this is not a problem existed in one single room. Since we changed our room but found nothing different in the new room. Unfortunately, the curtain could not be closed at all...Also there is no microwave and ice-box in the room. Usually I am not care about this issue, but this time I bought some vegetables, […] the only solution is to decrease the room temperature and "enjoy" the noise. After all, the price is low enough, the room is tidy, and the neighbor is convenient. Thus overall speaking, we are satisfied with it. Read more
    Genuine Hotels.com guest review
    1 night romance trip in May 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    LESS THAN I EXPECTED.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    UNSATISFIED
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very satisfied. Nice lobby and the rooms are large, updated and very clean. The bed and pillows were perfect! The check in crew could have been better dressed for the caliber of the hotel. Very good breakfast buffet! Good value. Would definitely stay here again!
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Overall satisfied, some noise @ nite from the freeway interupted sleep
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Hector
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "Will stay there again"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is close to downtown, basic hotel good for a short stay. Not many things to do close by. Staff was very accommodating and friendly.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "Very friendly service"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Very few things to nitpick. We wound up switching rooms shortly after we got there because of neighbors with noisy kids. When we got our new room a couple of things I noticed were that they only had one free bottle of water by the coffee maker whereas the other room had two and this room was also missing the complimentary bottle of mouthwash that the […] other room had. The pillows were the most comfortable hotel pillows I've slept on, the breakfast was actually better than some of the more higher end hotels I've stayed at and every employee we dealt with was very friendly and helpful. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Tiffany
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice stay, very reasonable price. No complaints
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Kenneth
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "Close to all freeways"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Shower and sink did not drain but was taken care of the day I advised front desk. Hotel needs updating.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Chris
    US

    Four Points by Sheraton Houston Southwest - Houston
    3.0 / 5
    Good
    "Nice room, but bathroom needs help!"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The front desk folks could be more attentive, but they were generally nice. The room was updated, but the bathroom was incredibly small and the tub/ shower was super old with a terrible paint job. My room faced the freeway and the noise from the road was very loud and made it difficult to sleep. I would not stay there again.
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    2.0 / 5
    Fair
    "Room"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    Room was not ready and no microwave wasn't available. Toilet keep making a noise and would not flush right.
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2013
    Maria
    US

    Four Points by Sheraton Houston Southwest - Houston
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    3.0 / 5
    Good
    "Not the best/not the worst"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    The room was clean and ready on our first night. However, during our dinner that night, the server took a phone call in the middle of taking our order!! That seemed a bit out of line. Cleo at the front desk was great. Our second night.. front desk was awful.. rude, and couldn't wait for the end of the shift. There were no luggage carts available. Room […] on the second night was not as clean as first night. Read more
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "Close to Downtown"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I was looking for a less expensive alternative to a downtown conference hotel, and this was it. The room was clean, comfortable, convenient to downtown. They also gave out free water, instead of hosing you for three dollars a bottle (pun intended). Parking was also free. The only downside was the lack of a la carte breakfast, and the hotel breakfast […] was expensive. However, there's free coffee in the lobby, and a McD minutes away. Read more
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    Dean
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "Great location and service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Great location to everything. Hotel staff was very friendly. The only negative thing to say about the hotel was that there did not seem to be much sound proofing in my room. I would still stay at the hotel again and see if the second time around was any different mainly because the staff was so great.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    Debbie
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    It was nice, but could've been better...
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Rhonda
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding
    "Excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room was very clean and comfortable. The staff was very friendly and helpful. Overall great.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Ivan
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    No rooms were avaliable at 3pm. The hotel clerk said that the rooms were not clean yet and they were full the previous night. It was hard for me to believe that no one checked out before lets say 12 noon, giving the workers two or three hours to clean a number of rooms. There were several people in the lobby waiting around to checkin.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    KJ
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "Secong time stay"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    It was a pleasant stay and close to many outlets
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding
    "Enjoyable, restful night"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Very comfortable room for a restful night of sleep in a great location. Will use this hotel again.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "Convenient to the highway"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This hotel is convenient to the highway and a good place to stay if you don't want to pay the high prices of staying downtown. As far as a hotel geared for business people, the hotel itself has been redone more recently and has a decent bar, a serviceable fitness room and an outdoor pool. The room I stayed in could have used some repairs in the bathroom […] (shower curtain rod falling and cracks in ceiling) but was comfortable overall. Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    front desk staff needs to improvement.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    3.0 / 5
    Good
    "No Cribs"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Two days prior to arrival I called and requested a crib. Was led to believe no problem. Upon arrival no cribs were available. Two nights sharing bed with 20 month old not what we planed. We were no Happy about that.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    R. Nowa
    US

    Four Points by Sheraton Houston Southwest - Houston
    3.0 / 5
    Good
    "Decent for someone on a budget."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel wasn't the cleanest, most comfortable, or the most luxurious, but we stayed for a wedding and came back slightly inebriated so we didn't notice until the next morning that we were in a sub-par hotel. Hey, we spent minimal $ so dollar for dollar, it was just fine.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Grady
    US

    Four Points by Sheraton Houston Southwest - Houston
    3.0 / 5
    Good
    "not pleased with motel."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I could not believe that a CHARGE to use the phone ,Even local calls! And you get charged for breakfast! Every other motel i have stayed they offerd ,a free breakfast at least.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    four points
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Only used as a place to sleep, but very clean. Employees friendly. Extremely convenient to the best locations in Houston.
    Genuine Hotels.com guest review
    Business trip
    Apr 7, 2013
    Ebenson
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "Good Hotel not great."

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    Four points is a nice and convenient hotel, but I am traveling for business and have stayed here the last 2 times and the WiFi is absolutely terrible. I can't get any work done at the hotel. I hope they get that fixed soon.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Apr 5, 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    3.0 / 5
    Good
    "Eh, it was a decent hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The room was nice and comfy. Sometimes a little too close to the freeway off-ramp for comfort but during non-peak traffic times it was great. The hotel itself is kinda older. I'd stay here again for a night or two.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Antoine
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very enjoyed my stay.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    LT
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 2, 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    1.0 / 5
    Poor
    "very poor plumbling"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    The location was great but the Hotel needs a current updating. The plumbling was bad,sink was stopped up,the decor was old and bad looking,rugs needed cleaning. I will not stay there again..
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Lloyd
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Was a nice hotel, clean and quiet.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding
    "Large room size; good location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We have stayed at this hotel four times now. The large room and separate vanity and bathroom area are very nice. You don't feel cramped or trying to maneuver around your spouse.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Karen
    US

    Four Points by Sheraton Houston Southwest - Houston
    1.0 / 5
    Poor
    "horrible"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This hotel is probably the worst place i have ever stayed...the rooms look nothing like the pictures...i felt like i was staying in a motel...i had a very unsafe feeling but didn't make a big deal about it because i had my little girl with me...as soon as we checked in, we left for a while and then returned to hotel and went to sleep and checked out […] at 8 am...the staff was very unfriendly as well Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Julie
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding
    "Move to SC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very good service at front desk. Clean room, spacious. The only problem we found was that the shower gel container was empty. Good breakfast, excellent service.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It was in the perfect location for our overnight stay. There were plenty of restaurants & pubs around the area which gave us options for the evening.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "No mini Fridge"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    The only complaint I had was that I requested a mini fridge when I made my reservation. I was not given a mini fridge was told they were all being used. I stay for a week every year during the Rodeo and next year it will be a big part of where I stay for that week based on a hotel that will provide a mini fridge. If I cannot get one at this location […] I may not stay there again next year. I made my reservation over a month in advance. Read more
    Genuine Hotels.com guest review
    5 night trip in Mar 2013
    Dan
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "Just a quick stay!"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel was well kept for the most part. There was a big group checking in and unfortunately only 2 agents at the Front Desk. It took about 25 minutes to get checked in. I had a lot of luggage with me and there wasn't a porter or hand cart in sight. Getting all my things to my room, took an additional 20 minutes. Once in the room, it was very comfortable […] with the exception of a smell that lingered until I turned on the air conditioning unit. Once the smell was gone, it became a pleasant stay. The bed was very comfortable. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Araani
    US

    Four Points by Sheraton Houston Southwest - Houston
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Mar 26, 2013
    A Traveller
    US

    Four Points by Sheraton Houston Southwest - Houston
    5.0 / 5
    Outstanding
    "Best place I have stayed at in months"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I'll keep it short and sweet. 1) room was super clean 2) bed was extremely comfortable 3) general manager, josh was very accommodating. I asked for a refrigerator and he had engineering put one in my room before I even got there. 4) there are literally hundreds of high quality restaurants and shops within a mile 5) right off of a main highway, but don't […] worry about sound. It's very quiet inside the rooms 6) FREE WIFI 7)FREE PARKING (unlike other hotels, including a not as good but more expensive one next door) 8) did I mention great customer service. Unlike some other hotels that I recently stayed at where they made you feel like second class citizens because you didn't turn over your 401k to them, these guys at four points hotel in Houston starting with josh the general manager were most accommodating I am definitely staying here again and I HIGHLY RECOMMEND THIS PLACE Read more
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    Dadbeh j
    US

    Four Points by Sheraton Houston Southwest - Houston
    2.0 / 5
    Fair
    "Nosiy-Smelly-Old"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    I have stayed at this location on several occassions, this one being my last. The hotel has had some updates but the A/C in my room was still very loud. You can see they have tried to help with the noise from the fwy by adding more window coverings. The bed smelled strong of bleach, it is good I always travel with my personal bed sheets. No WIFI in […] the room, the staff could not figure out how to get the wired internet to work. As I stated I stayed here in the past due to the location to the medical center, and in hopes they would upgrade, at the price you pay for your stay you'd be better off in a motel 6. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Traveler
    US

    Four Points by Sheraton Houston Southwest - Houston
    4.0 / 5
    Excellent
    "Sheraton 4 points - Houston"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great place to stay, if you like a good walk, it is in walking distance for shopping at Whole foods. Lots of good restaurants close by and easy access to 59 a few miles south of downtown and I10 . Internet access not reliable with their WiFi. For business users they really need to get this fixed.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    Jeanne
    US
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