WE LOVED THIS HOTEL!!!Genuine Hotels.com guest review
I was VERY impressed with the friendly service. They even gave me a cookie!Genuine Hotels.com guest review
"Expected more from Double Tree"
I expected more out of the Double Tree Hotel. My initial issue with the hotel was the clogged drain in the shower. Bad enough it barely drained when taking a shower, made it fell more like a dirty bath. didn't think about it when I booked it because I just expected it, but there's no mini fridge, making it feel more like a motel 6 at this point. So […] I figure I'd go out for a bite to eat... But there's mothjng close by to eat. All of these things left me with a bummed out weekend get away. Read moreGenuine Hotels.com guest review
"NIce hotel, but needs more soundproofing."
This hotel was excellent with one exception: walls were too thin and the beds in the other room evidently backed up to the same wall as the beds in our room. I was awakened 3 times in the night by the amorous couple in the next room. :(Genuine Hotels.com guest review
Excellent hotel, staff and neighborhood!Genuine Hotels.com guest review
"I highly recommend this hotel!"
Chose this hotel because of the price & location. I am apartment hunting in Dallas & this hotel was less than 15 minutes from everything. Very nice staff, quiet location, clean all around. I was only going to stay one night, checked into my room & decided to stay a second night. REALLY glad I did! Ask for a delivery menu when you arrive.Genuine Hotels.com guest review
chose a non smoking room.. But the room stink like smoke. Friendly staff thoGenuine Hotels.com guest review
"Clean hotel, and a cookie"
I chose this property for it's location, very near to the business I was visiting the following day. There was not a lot (stores, restaurants, etc.) in the very near area, but plenty within a short (10 minute) drive. Hotel itself was very clean and staff were friendly. Breakfast was fine, but nothing special. I liked getting a warm cookie when I checked […] in. Read moreGenuine Hotels.com guest review
A long 10 day stay for business, so I got to know the hotel well. The staff are great, very friendly and made me feel welcome as I was staying so long. The hotel is clean and nice, but there's not much in the immediate area (i.e. no restaraunts close enough to walk), however the hotel has shuttles that will take you places nearby and they seem happy […] to do so. The hotel restaurant and bar are fine for a couple of days, but after a week, the menus started feeling pretty limited. Gym is good and if you like to jog, the hotel is right on a lake with a great jogging path. Overall a good stay, and I would come again. Read moreGenuine Hotels.com guest review
Love this hotel. Always nice and courteous! Love the warm cookies when we check in. Makes our date nights better each time!Genuine Hotels.com guest review
"Weekend Get away !"
It was Great !Genuine Hotels.com guest review
Check In was great. Love the cookie! Rooms were clean and adequate. One of our rooms had ants and some other garden bug in it...not a big deal we flushed the problem. At checkout when I notified the receptionist, they never apologized or seemed to care other than how to log the report in their system.Genuine Hotels.com guest review
"Nice hotel, OK location"
I enjoyed my stay during a busy time in Dallas (FCS and FBS National Championship Games' Weekend). This was one of the few nice 3-4 star hotels that had a reasonable price given the timing. The location from downtown was the biggest "turn-off" but there are several options to get downtown and to other relevant parts of the city. One day I took the DART […] to downtown as the hotel offered a complimentary shuttle to the DART station. I also used the complimentary shuttle to get to the airport. The cab service Uber was very useful for getting around as well. You need to call the Uber driver and tell them exactly where you are once you have confirmed the fare. My trips averaged about $19 when I used Uber (x) and I frequently used it to get to the Uptown neighborhood. The hotel in itself had all of the amenities that I needed and more than satisfied me, particularly considering the rate. Read moreGenuine Hotels.com guest review
"Mommy time was Awesome!!!"
Dallas Tx was my destination for a solo getaway.The hotel was beautiful,my balcony view over looking water was a sight. Although it rain. My stay was such a wonderful experience,staff was like family away from home every single one of them!! I will definitely book with the hotel whenever I need a vacation.Genuine Hotels.com guest review
"Nice hotel will stay again"
Hotel was older but very clean. Staff very friendly and accommodating. Room service had limited hours due to short staffed? Hotel was very quiet. Loved the balconies.Genuine Hotels.com guest review
Family getting together for ChristmasGenuine Hotels.com guest review
"I LOVE THIS HOTEL & THEIR STAFF MEMBERS!!!!"
We loved our stay! The hotel staff acknowledge you as soon as you walk in with a greeting, the rooms are extremely clean with awesome pillows, & breakfast is extremely great!!! I always come back to this hotel because the amazing staff knows us and they greet my husband & myself by our names & it makes us feel at welcomed & home!!!!!!!!!!Genuine Hotels.com guest review
"Dallas Cowboys Game"
Came in from Arkansas to watch a Cowboys game. The hotel was great with a nice lobby and bar area. The rooms were nice with soft beds. Great water pressure in the shower! All in all my stay was great. We will definitely return next year.Genuine Hotels.com guest review
Even though I've read so many negative reviews about this hotel, you can only get the big picture if you stay here. Hotel was just great. Awesome service and friendliness. FYI don't think this is a half star motel with a snack machine in every floor, this is a higher level hotel and if you love room service bring money, if you don't, then go out to […] eat. Overall one the best hotels I've ever stayed in. Read moreGenuine Hotels.com guest review
"Bedding was unbelievably comfortable ..."
On our way to Galveston, we booked one night in Dallas to catch up with friends/family in the area. The hotel is located far closer to the airport than first thought, which made getting to it kind of wonky. Though there seemed to be some sort of construction work on the front of the building (something to do with the rotating entrance door), check in […] was easy peasy AND we each got a free cookie to sustain us while locating our room ;) Other than the small area of construction at the front, the hotel was in seemingly good condition. Floors were clean, sheets were fresh, room was well stocked with shampoo, conditioner, towels, etc. The beds and the pillows were absolutely fantastic! Sure we were tired from our drive and greetings (the hour got late), but I haven't fell asleep that fast, in that much comfort in a looong while. Kiddo got up early to get all of us breakfast the next morning - eggs, bacon, biscuits and gravy - which was free apparently because we booked through a "third party" (Expedia). That was a nice surprise. And check out was just as, if not more, easy than check in! If I had a complaint about the hotel, there would be only one, and that is because the in-house bar closed earlier than expected and they only had two pool cues for their table. Read moreGenuine Expedia guest review
This was an excellent hotel Mike the bartender is awesome I definitely recommend this to anyone staying in Dallas/Genuine Expedia guest review
"A warm cookie is waiting for you...."
Enjoyed our stay...from the warm cookie at check in till checkout.....everything was great!Genuine Hotels.com guest review
Really nice, out of the hustle, bustle of the city. Close to restaurants and shopping.Genuine Hotels.com guest review
Spent the night here to go to a near by Halloween party. Nice Hotel with friendly staff. My only negative is the bathrooms, they are small and tight due to the way the door swings. Overall a nice stay.Genuine Hotels.com guest review
A funky smell in the hallway the first time I walked in but next day it was gone. Kids playing football in the parking lot. I was scared they were gonna hit my car but room was great. Would stay againGenuine Hotels.com guest review
Good location. Very pretty by the lake had a balcony clean spacious room very comfortable bedGenuine Expedia guest review
I hoped to stay at the Doubletree nearest the Galleria. There are two locations and both are basically in Farmers' Branch, so the purpose for my stay (finding a hotel very close by my convention site) was not actually realized. The directions provided to the alternate location were convoluted and put me far out of the way. When I finally realized where […] I was going, the second location was about five miles farther when taking the most direct route (I figured this out on my own). Additionally, the shower did not work in my room; I was locked out of my room around six when I ran down to the car to retrieve an item needing ironing and found upon returning the key no longer worked. The desk clerk, reactivated the key, but it still did not work. I repeated the process of going back to my room, trying the key and returning three times, before I insisted on getting several key cards in hopes that maybe one would work. This time , I was able to get into my room (20 minutes later). Oh, I forgot to mention tha twhen I first presented at the desk to explain the problem with the key, I was told that my room was actually rented out to two guys (John and Jack, I believe). Thankfully, I had the little sleeve with me that showed I had been assigned room 325. All in all, a confusing stay leaving me wondering was it really worth it all since I actually live in the Metroplex but had hoped to rent a room close to the convention. Oh dear! Read moreGenuine Hotels.com guest review
Nice, clean and great customer service.Genuine Hotels.com guest review
"Stay was ok"
Nothing special but clean.Genuine Hotels.com guest review
GREAT STAY..COMFORTABLE BEDGenuine Hotels.com guest review
"CLOSE TO OFFICE"
Hotel was very close to work and is a very nice hotel. would stay again.Genuine Hotels.com guest review
"Not what we expected"
I originally booked and paid for a room with 2 beds for our family of 4 and when I arrived they had us in a king room with a pull out. The front desk clerk explained that someone earlier in the day had assigned our room and the hotel was full. We decided to try the pull out but the mattress was thinner than a cot at camp and not fit to sleep on! I went […] back down and explained our situation but nothing could be done. I asked that our room be comp'd and they did. The room condition was just ok. The couch was dirty and the room was average. I had expectations that were higher than the accommodation we received. Read moreGenuine Hotels.com guest review
"Nice place to stay in Dallas"
When we arrived the room was not ready and we had to wait @ 20 minutes. Other than that the room was very comfortable, the staff friendly and courteous, and the location very nice. The hotel is next to a lake with walking paths completely surrounding it. The hotel is close to the DART commuter train that took us to locations through out Dallas for a […] small and reasonable cost. Read moreGenuine Hotels.com guest review
"Group meeting at Dallas"
Clean rooms, and cookies were great.Genuine Hotels.com guest review
The staff was very friendly & my service was excellent! Would definitely stay there again :)Genuine Expedia guest review
"Quiet, in the woods"
The hotel was very quiet over the weekend. The lake at the rear was very scenic.Genuine Expedia guest review
The visit to Dallas was very enjoyable and the stay at the hotel was also very enjoyable. The staff was informative about the area and the rooms was very clean.Genuine Hotels.com guest review
"Very nice & Friendly"
Rooms were great and people were friendly!Genuine Hotels.com guest review
Terrible experience.looks much nicer in photos,but in real life hotel is very old and run down.i checked out early did not enjoy.Genuine Expedia guest review
"Double Tree is always a nice place to stay."
Not far from the Dallas area. Farmers Branch is a quaint little suburb. Nothing within walking distance of the hotel. Shopping and restaurants aren't too far if you drive.Genuine Expedia guest review
It was wonderfulGenuine Hotels.com guest review
Perfect place to stay! Central, easy access to everything in this areaGenuine Expedia guest review
Everything was perfect, except for the squishy pillows and soft mattress, but then again, there's no place like home.Genuine Hotels.com guest review
AstoudingGenuine Hotels.com guest review
"A nice hotel but..."
I stayed with my daughter for a skating competition at the nearby (10 minutes) Dr. Pepper Stars Center in Farmers Branch. We checked in and went to the room where we unpacked and got ready for a day at the rink. The room was on the 6th floor and was very hot. I turned the air condition all the way down so we could come back to a nice cold room. She […] skated most of the day, so when we came back we were both tired and ready to relax for the evening. When we came back, the room was still a bit warmer than we wanted, but we thought it was getting better. We both wanted a quick bite, so we looked around on the map, but there were no restaurants close by and no real close stores to buy a light snack. Also, the room did not have a refrigerator, which was very surprising; it has been a long time since I stayed in a hotel without one. It was a nice hotel, but the temperature of the room, lack of amenities, the overpriced breakfast, and the location to anything good to eat put a damper on the trip. The surrounding area is a heavy Korean neighborhood, so if you like that type of food, then you would enjoy this (not good for a 7 year old). Staff was friendly and hotel was clean, but will skip this hotel next year when we come back. Read moreGenuine Hotels.com guest review
"i expected more from a doubletree hotel..."
The location was great but other than that I was not impressed. We booked 2 rooms and when we walked into our room it smelled like mildew. Called my family in the other room and that room had a huge wet spot on the carpet and smelled... They got moved to another room but Not what I expected from a Doubletree by Hilton Hotel... It was only one night […] but we will never stay there again. Read moreGenuine Hotels.com guest review
I planned a surprise getaway for my husband to go to the Medieval times. I found the Doubletree through hotels.com and got an AWESOME rate for the service! Everyone was super friendly, The fire alarm randomly went off around 1AM but nobody panicked and the hotel staff was quick to inform us nothing happened!Genuine Hotels.com guest review
Other than the uncomfortable air not working the first night and the slow elevators, this was not at all a bad stay at the price.Genuine Hotels.com guest review
"Great night stay"
We stayed in town for a concert and this hotel was perfect. Friendly staff and nice quiet roomGenuine Hotels.com guest review
"Everything was perfect"
Front desk girls were so nice and friendly. Only complaint was you ran out of cookies.Genuine Expedia guest review
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