great place and near a lot of stuffGenuine Hotels.com guest review
"Nice room but very noisy"
As always I enjoyed the DoubleTree. The one overarching problem was my very noisy room. I was placed on the first floor, which is never ideal but was not a problem as there was little to no street noise. The problem arose from an extremely loud humming that would cut on and off every minute or so that sounded like a very large air conditioning unit […] kicking on and off. It was almost loud enough that it prevented me from going to sleep. I do not know if it was the particular room or its location but this noise was ridiculous. If its just that room it should not be rented. Read moreGenuine Expedia guest review
Great location at reasonable price. The staff was friendly and helpful. The hotel was very clean and well kept. Would stay there againGenuine Hotels.com guest review
Great location. Enjoyed our stay.Genuine Hotels.com guest review
"Perfect hotel--close to everything!"
Great hotel in a great neighborhood! Close to the markets, restaurants and shopping! You can walk everywhere from this hotel. Staff was very nice. Would recommend.Genuine Hotels.com guest review
"A midern busuness trip in an historical setting"
This was a wonderful hotel in a wonderful location. Guven all the space dedicated to the bedroom and the sitting room, the bathroom could have been guven some if that space. It was too small.Genuine Hotels.com guest review
"Poor service for business travels - great location"
The hotel is nice but two major drawbacks: The professional service isn't great. Front desk often seemed annoyed when I had questions -- and I'm a high status Hilton member. The gym doesn't open until 8am so if you're a business traveler, you almost can't use it. The "help" were great. The cleaners, wait staff, bell hops -- all awesome, lovely, polite, […] and attentive. The front desk and folks who'd pick up the phone were unresponsive and not pleasant. Read moreGenuine Hotels.com guest review
"Central to the Charleston things to see and do."
Very pleasant long weekend spent in this hotel. Within walking distance to all we wanted to see and do. Charleston is a great walking town, if you get tired, jump on one of the carraige tours that cover the whole town.Genuine Expedia guest review
Charleston in the fall is a good time to avoid major crowds. Hotel location is great for Market St access, carriages and good restaurants. Doubletree did not honor the 'extras' promoted by Hotels.com. The hotel itself could use a little tune-up and the staff could use a quick refresher on service and 'every customer being the most important customer'. […] The hotel should consider offering options on pillow types and fills. Read moreGenuine Hotels.com guest review
This hotel was awesome! Everyone was so nice and helpful and the hotel could not be in a better location. Everything was near us! All the stores, tours, carriage rides, historic district and tons of restaurants and art galleries you could want were within easy walking distance. It was a great weekend. I will be back here soonGenuine Expedia guest review
"review - so so - not friendly folks in Doubletree"
help at front desk not very friendly as some help at breakfast too. People need to be friendlier! Bathroom too smallGenuine Hotels.com guest review
Nice get away for our anniversary.Genuine Hotels.com guest review
We could not have asked for a more perfect hotel for our stay in Charleston! You absolutely cannot beat the location, the staff was extremely friendly and the hotel was beautiful! I highly recommend this hotel!Genuine Hotels.com guest review
Everyone was helpful, friendly and the room was very clean. All the staff said hello, please and thank you. True hospitality.Genuine Hotels.com guest review
"Good location; easily walked most of the city"
I have stayed at this hotel twice now. The staff is friendly. Our stay this time had some problems. The televisions didn't work well. The connectivity was bad. Also, the bell hop forgot to park my car. Finding my car still outside after dinner, I had to ask them to park it again.Genuine Hotels.com guest review
"Great Charleston Experience"
The location is ideal - park your car and don't get it in it again until it's time to leave. Rooms were clean and large, and the service was great. And cookies!Genuine Hotels.com guest review
"Location was perfect for us."
We thoroughly enjoyed our stay. The location was ideal for walking to local eateries, shopping and sight seeing. Found the hotel to be clean and staff was always helpful and accommodating. Would stay there again, but would prefer room on lower level,Genuine Hotels.com guest review
I booked this hotel at the last minute. I selected the downtown location because I only had one night in Charleston and this would help maximize my time. The location was perfect and I didn't get back in the car until it was time to leave. Every staff member that I came into contact with was very pleasant. I would definitely stay here again.Genuine Expedia guest review
My husband and I were only staying here one night but wanted to stay more. Our 1-bedroom suite was a luxury on space, from the living area to the wet bar to the bathroom counter nook and finally the bedroom. I enjoy sleeping in and this suite afforded my husband the luxury of an early rise and room service breakfast while watching TV in the living area. […] I did not even hear the room service knock! 5 stars for incredible space! Read moreGenuine Hotels.com guest review
I really enjoyed the city and the hotel.Genuine Hotels.com guest review
"Great hotel with one exception"
We stayed in an "accessible" room which was a spacious 2 room suite that was beautifully furnished. The bath/shower combination was the best handicap accessible one that we have ever experienced. Staff was extremely friendly and helpful, particularly Drew who was always eager to assure that we had a comfortable stay. The only disappointment was that […] one of the days that we were there the beds were made and the towels replaced but the room was not vacuumed or cleaned. We don't know what the problem was, however when wed notified the hotel of the problem they immediately had it cleaned. Location is superb and the hotel was a good value. Truly a first class hotel that, from our experience, deserved a 4 star rather than 3 star rating from the Auto Club.. Read moreGenuine Hotels.com guest review
Great location right in the center, but the service was not what what expects at the Double Tree. It was consistently below expectations from check in to check out. It made a difference for us. We won't be back.Genuine Hotels.com guest review
"Overpriced but generally OK."
Was disappointed in the $15 breakfast. The quality of food was the same as you'd get at a free continental breakfast at just about any other location. But here, they charge you $15 because they have people who fill up your coffee and take you to your seat. Being next to the courtyard area wasn't good because people hanging out there late at night (until […] 4am) were loud. Had to turn up the TV to drown them out. Otherwise, the room was comfy and the staff were pleasant. Read moreGenuine Expedia guest review
"Good location - no special ammenities"
The hotel was in a great location and I guess that is why they can get the higher price, however, there was nothing special about it. Questions were answered with nothing further offered. No services were offered in fact, they did not even tell us that one of the carriage companies booked out of the hotel. Breakfast was more continental with a couple […] of hot dishes for a mid range price. They offer valet parking for a fee and the bright spot there were the valets. They were friendly and offered ideas of places to go and the best way to get there and even gave us cold bottles of water for our trip to the beach. We decided to leave a day early and had to pay a penalty of 1/2 the cost of the room for a day. I made sure not to book any place without a cancellation fee, guess I should've checked for an early departure fee. Read moreGenuine Hotels.com guest review
Convenient location with friendly employees. Raynard was our favorite employee, very helpful and friendly!! The only downside was the lack of refrigerator. At that price point I would expect a refrigerator in the room.Genuine Hotels.com guest review
This was my 2nd time staying @ The DoubleTree & I was not disappointed. The staff was very friendly & helpful with any questions I had. The location is perfect !!!!?Genuine Expedia guest review
Very nice and clean hotel , conveniently located . Highly recommendedGenuine Hotels.com guest review
"Great Charleston getaway"
Outstanding hotel. It is downtown right next to the city market. Great location. Valet parking is a good option and is an additional $25 per day. Well worth the money.Genuine Hotels.com guest review
Hotel is located in the heart of historic/tourist area, staff was very supportive to our need. Bathroom was small and tight, it's a bath room. Easy walk to major restaurants, shops and the market area. I would stay again, valet parking in garage eased our concern for parking and was as expensive as a self park garage/lot.Genuine Hotels.com guest review
"Doubletree Hotel Charleston 7-28-14"
Great stay. The valet service was understaffed and overwhelmed most of the time but they tried hard. The front desk staff was excellent as was the housekeeping. Location was ideal!Genuine Hotels.com guest review
The hotel was in a GREAT location, very close to shopping, attractions and night life! When reserving this hotel you are paying for the location not a large room. Our room was tiny but very clean, and we didn't spend much time in it. The staff was very friendly and the valet service is a must.We will definitely be staying here again.Genuine Hotels.com guest review
"Hotel was great!"
The hotel is an excellent location to restaurants and the Market. Great Service by hotel staff and wonderful breakfast buffet. We were disappointed that there was not a microwave or refrigerator in the room. Valet parking is $30 a day or you can park in the deck for $20 a day.Genuine Expedia guest review
"Close to open market, upscale shopping and restaur"
We absolutely loved it! Several friends met in Charleston for some girl time. We had a blast. Made some fun memories!Genuine Hotels.com guest review
we thoroughly enjoyed our visit.Genuine Hotels.com guest review
"Great location, clean and quiet."
We had a quick stay in the downtown area and were very happy with our stay. Staff was attentive, room was very clean, spacious and comfortable. The only negative was the couch was dated and looked overused and I was surprised there was no water bottles in the room. We ended up having breakfast in the hotel which was delicious. Would definitely stay […] with them again! Read moreGenuine Expedia guest review
This is the perfect place to stay in Charleston! In the center of everything.Genuine Hotels.com guest review
"Great location... but needs some updating"
We booked this hotel for a girls weekend away, and since there were five of us, this was perfect (we got two beds and a pull-out couch). However, the beds were double beds, not queen, which made two people to a bed difficult. The room also really needed an upgrade. That said, it was clean and affordable with an unbeatable location for shopping, dining, […] and nightlife. If that's what you're looking for, then this is a good bet. Read moreGenuine Hotels.com guest review
"Very friendly staff, Great location, nice rooms"
The hotel staff were very friendly and helpful. They were quick to help you. The rooms were nice, a little small, but it worked for us as we didn't need to setup a pack 'n play this trip.Genuine Expedia guest review
no real issues. they grouped our wedding party on two floors making it convenient to get together.Genuine Expedia guest review
Excellent location, room was lovely!Genuine Hotels.com guest review
Only dislike had double beds vs queens. Outstanding location next to Market Street.Genuine Expedia guest review
Perfect place to stay... if you don't have a car. The valet service was VERY slow and you can't get anywhere in a hurry. If you're walking the city and not worried about getting out of Charleston then it's no problem at all.Genuine Hotels.com guest review
"Location! Location! Location!"
We had great service with everyone being friendly and attentive. Breakfast buffet was convenient on a morning when we needed to get to our tour on time. The location was perfect and walking distance to many restaurants and points of interest. The hotel was clean and we loved the two room suite for sitting space. We plan to return to Charleston for another […] girl's weekend and will definitely stay here on our next visit! Highly recommend. Read moreGenuine Hotels.com guest review
Hotel was in the perfect location-- right next to City Market. We were able to check in early -- several hours, room was perfect size (wish there was a fridge). All the hotel staff was helpful and friendly. The valet groups works very hard to keep the car line moving. Couple minor complaints- it is close to the horse carriages...so there was quite the […] smell when you walked out of the hotel, there was also a weird smell out of the elevator and the elevator was very slow. Read moreGenuine Expedia guest review
Loved the location! Right by the historic market in the French Quarter. Walk out of the hotel into the incredible history of Charleston!Genuine Hotels.com guest review
"convenient and gracious hospitality"
our stay was as quality as a hotel costing double what we paid/night. The staff was responsive, pleasant, kind and fast to respond to any request. Our rooms were lovely, clean and comfortable.Genuine Expedia guest review
"Great location, great staff but..."
So if you don't know it by now, Charleston can get pretty warm, especially in the summer. I stayed for the weekend and it was in the mid-80's to low 90's for my entire stay. With that said, the AC in the room just was not working well. We called the front desk to fix it and they sent someone immediately but he didn't do anything. All he did was "reset" […] it and said it should kick in within a few minutes. Never kicked in. Everything else was fine, it was a great location, great and friendly staff but that AC guy didnt seem to know what he was doing and there were point where the room was uncomfortably warm. Oh and those of you think "Just crack open the window!". The windows specifically said "For your safety, the windows can not be opened". I'd stay there again if I got another room with a working Central Air Conditioning Read moreGenuine Hotels.com guest review
Everything OK except very disappointed that I had to pay $25 to park and $10 for WiFiGenuine Hotels.com guest review
"Pleasant hotel close to Market and downtown"
The staff was highly accommodating with letting us check in our luggage early and holding it after we checked out, so that we could enjoy the area during our short visit to Charleston.Genuine Expedia guest review
Very nice, good location. Parking was a bit much and internet is not included which is ridiculous considering the price for your stay.Genuine Hotels.com guest review
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