All hotels in Charleston, South Carolina, United States of America
1 room, 2 adults
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181 Church St, Charleston, SC, 29401-3122, United States of America, ‏‎855-239-9478
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4.4 / 5Excellent

Score breakdown (from 409 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.9
3.0 / 5Good
"expect much better for the name"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
room seem to below standards - like cool room thep would not go below 70 degrees so seem bit warm-could use ceiling fan-not well stock-ran out of tissue and both rolls of toilet paper were about a a third of a roll each.
Genuine Hotels.com guest review
1 night romance trip Jan 22, 2015
Robert
US
4.0 / 5Excellent
"solid hotel and center of town."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
great location and spacious room. front desk was most responsive ...
Genuine Hotels.com guest review
2 night family trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Janie B."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice suite, very nice staff.
Genuine Hotels.com guest review
2 night romance trip Jan 14, 2015
jim
US
2.0 / 5Fair
"Constant construction"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    5.0
There was no notice in Hotels.com that there would be construction going on at the hotel. On the first night we were there, the water was turned off between midnight and 5am. For the rest of our 6 day stay, construction was going on during the day and late into the night. Painting, wallpapering, and floor replacement. The scaffolding for the painting and the floor replacement meant getting from one place to another (like the front door to the elevator) was a challenge. The workers were less than polite, seeming to consider every attempt to enter or exit the hotel as a personal affront. Part of the floor replacement entailed jackhammering out tile. While the noise did not make it to our second floor room, it made the lobby and the restaurant an impossible place to stay. No price accommodation was offered.
Genuine Hotels.com guest review
6 night trip with friends Jan 3, 2015
Joseph
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent experience! Will return!
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
Dana
US
5.0 / 5Outstanding
"Wedding Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Went to stay for a wedding, just for a night - within walking distance to market and everything else in the historic district. Very quiet even in main area of Charleston. Valet parking was a plus because it was less expensive than everything else around - staff was fantastic!
Genuine Hotels.com guest review
1 night trip with friends Jan 3, 2015
Rachel
US
5.0 / 5Outstanding
"PERFECT LOCATION"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
AMAZING location! would definitely recommend it! Nice, southern feel.
Genuine Hotels.com guest review
3 night trip with friends Jan 1, 2015
Jessica
US
4.0 / 5Excellent
"Lovely hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great location! A little worn but it appeared that updates were in progress. The breakfast while good was overpriced; the same thing is included in the room rate at other hotels. The staff was wonderful!
Genuine Hotels.com guest review
5 night family trip Dec 29, 2014
Scott
US
5.0 / 5Outstanding
"Charleston hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent location. Quiet. Clean. Courteous staff.
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed for New Years. The location was great, and the hotel was clean and comfortable. My only complaint was the staff acted like it was a great inconvenience for them to help us. Valets kept trying to get us to go get our owe car after we had paid them for, or were too preoccupied with their own phones. Would still recommend as it was the best price for the area.
Genuine Expedia guest review
Other trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Christmas visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed everything. Excellent stay.
Genuine Hotels.com guest review
3 night romance trip Dec 25, 2014
Leroy
US
3.0 / 5Good
"Great location in the Historic District"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
We were met promptly at the curb and our luggage & car were taken care of. The check-in was efficient. The hotel was undergoing some remodeling, but that was not a problem.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place / Great location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great place. Too much going on remodeling wise to suit me though. Elevator down some for that as well. With all the remodeling an overall discount should have been given. Should be awesome when remodeling is complete!
Genuine Hotels.com guest review
4 night family trip Dec 20, 2014
Ron
US
4.0 / 5Excellent
"Decent hotel and convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was clean and the staff was very friendly. We booked a single, but the front desk upgraded us to a small suite. We didn't ask for it, they just did it. Our suite was smaller than I expected. I can only imagine how small the single room might have been. The suite had a mini fridge, but really needed a small microwave to make it a more pleasant stay. If you are going to Charleston primarily to visit the historic downtown area, you can't find a better place. It literally took less than one minute to walk from our hotel front door to the City Market. That helped us a lot because it rained just about everyday we were there. This hotel is surrounded by restaurants; all within a 5 minute or less walk. There is little to no on street parking in downtown Charleston. Most of the hotels, including ours charge you a mandatory parking fee for their garages. We were there three nights, so that added $75.00 to our hotel bill. Overall we enjoyed our stay, and I was very happy we chose this Double Tree.
Genuine Expedia guest review
Other trip Dec 28, 2014
TonyB
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The location was excellent! Will definitely stay here again
Genuine Hotels.com guest review
1 night family trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Gorgeous Hotel close to the market & more!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Double Tree in the Historic area of Charleston has a great location, friendly staff and comfortable rooms. The best restaurants are in close proximity, the waterfront is easy to get to and the shopping area on King street is just a few blocks away. All in all a gorgeous hotel in a perfect location!
Genuine Expedia guest review
Other trip Dec 8, 2014
Jennifer
US
5.0 / 5Outstanding
"Excellent location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Many pros, but 2 cons. 1st con: no fridge in the room. 2nd con: $25 a day for parking. I understand parking in the historic distric is limited, but I feel like $25 a bit much. Location was excellent for walking to downtown sites and great restaurants.
Genuine Expedia guest review
Other trip Dec 5, 2014
Becca
US
5.0 / 5Outstanding
"Home away from home."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Perfect location in historic central. All the restaurants are one block East, all the shopping is one block west. Walking distance to the children's museum as well. The hotel is service oriented. We had one unfortunate incident with valet (they mistakenly drained the battery by not turning the car completely off) but management was most accommodating to rectify/compensate the situation. Top notch. Breakfast in the hotel is complimentary for young children which was a bonus. Will definitely return to this hotel.
Genuine Hotels.com guest review
3 night family trip Nov 26, 2014
A Traveler
US
4.0 / 5Excellent
"Vacation Saver"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
We found this hotel at short notice after a rental apartment turned out to be unsuitable. This hotel saved our vacation as it was a fantastic location, good service, and general all round high quality. Our only complaint was the sofa bed in our suite was not especially comfortable.
Genuine Hotels.com guest review
3 night family trip Nov 27, 2014
Mr. Ross A.
US
5.0 / 5Outstanding
"Nice hotel - great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location next to the market and all the restaurants on east bay and off meeting street.
Genuine Expedia guest review
Other trip Dec 1, 2014
Nat
US
5.0 / 5Outstanding
"Great location/amazing staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
What a fantastic holiday vacation. The room was great/ staff from valet to desk to housekeeping could not have been nicer!
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
located within walking distance of historic Charleston. Excellent restaurants closeby.Must take a carriage ride.Well worth the cost.We used Palmetto and Bob was our guide.
Genuine Expedia guest review
Other trip Nov 29, 2014
Bud
US
4.0 / 5Excellent
"A Night at Charleston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a state of the art hotel! Similar to a Townhome with all the amenities! We were located right where the action was~ horsedrawn-carriage rides, rickshaws, runners and the flea market strips :) EXCELLENT time for Thanksgiving... hardly crowded
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
Yolanda M.
US
4.0 / 5Excellent
"Anniversary trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Location of the hotel is fantastic. It is within walking distance to everything in Charleston. The staff were friendly and got us checked in right away, but the room felt dated, and not in a cool, historic way like I was hoping for. Also, there is an issue with one of their elevators and it made an awful nose when someone used it which was very loud in our room. Thankfully the use went way down throughout the night, but started up again at around 6am.
Genuine Hotels.com guest review
2 night romance trip Nov 21, 2014
Daniel
US
4.0 / 5Excellent
"First time in Charleston"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I enjoyed my stay very much. It was my first time in Charleston. I would have enjoyed more than coffee as part of my room rate. It would have been nice to have coffee, juice, cereal or rolls as well. The mattress was nice but the mattress at the Comfort Inn in Savannah was the most comfortable bed I every slept in.
Genuine Hotels.com guest review
2 night trip with friends Nov 13, 2014
Kathleen
US
5.0 / 5Outstanding
"charleston by the market"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we enjoyed our stay. everyone was so nice. the location was perfect. breakfast was good.
Genuine Expedia guest review
Other trip Nov 22, 2014
lisa
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The furniture was a bit old. Pricey but great location
Genuine Expedia guest review
Other trip Nov 20, 2014
lou
US
4.0 / 5Excellent
"Perfectly Located, Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The DoubleTree is not opulent by any means, but it is comfortable and in a perfect location, easy walking distance to all points around Historic Charleston. The staff were wonderful, friendly and helpful.
Genuine Expedia guest review
Other trip Nov 20, 2014
Patrick
US
5.0 / 5Outstanding
"perfect location in charleston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very nice hotel in the heart of charleston. enjoyed out stay very much.
Genuine Expedia guest review
Other trip Nov 20, 2014
lisa
US
5.0 / 5Outstanding
"In the middle of everything good in downtown Charl"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great time. Charleston is romantic and safe.
Genuine Expedia guest review
Other trip Nov 19, 2014
P & M
US
5.0 / 5Outstanding
"Charleston downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great place and near a lot of stuff
Genuine Hotels.com guest review
2 night family trip Nov 14, 2014
A Traveler
US
3.0 / 5Good
"Nice room but very noisy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
As always I enjoyed the DoubleTree. The one overarching problem was my very noisy room. I was placed on the first floor, which is never ideal but was not a problem as there was little to no street noise. The problem arose from an extremely loud humming that would cut on and off every minute or so that sounded like a very large air conditioning unit kicking on and off. It was almost loud enough that it prevented me from going to sleep. I do not know if it was the particular room or its location but this noise was ridiculous. If its just that room it should not be rented.
Genuine Expedia guest review
Other trip Nov 19, 2014
Brandon
US
5.0 / 5Outstanding
"Super location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location at reasonable price. The staff was friendly and helpful. The hotel was very clean and well kept. Would stay there again
Genuine Hotels.com guest review
3 night trip with friends Nov 13, 2014
Katherine
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Enjoyed our stay.
Genuine Hotels.com guest review
1 night trip Nov 8, 2014
Constance
US
4.0 / 5Excellent
"Perfect hotel--close to everything!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel in a great neighborhood! Close to the markets, restaurants and shopping! You can walk everywhere from this hotel. Staff was very nice. Would recommend.
Genuine Hotels.com guest review
3 night family trip Nov 6, 2014
A Traveler
US
4.0 / 5Excellent
"A midern busuness trip in an historical setting"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This was a wonderful hotel in a wonderful location. Guven all the space dedicated to the bedroom and the sitting room, the bathroom could have been guven some if that space. It was too small.
Genuine Hotels.com guest review
2 night business trip Nov 1, 2014
William
US
3.0 / 5Good
"Poor service for business travels - great location"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is nice but two major drawbacks: The professional service isn't great. Front desk often seemed annoyed when I had questions -- and I'm a high status Hilton member. The gym doesn't open until 8am so if you're a business traveler, you almost can't use it. The "help" were great. The cleaners, wait staff, bell hops -- all awesome, lovely, polite, and attentive. The front desk and folks who'd pick up the phone were unresponsive and not pleasant.
Genuine Hotels.com guest review
3 night business trip Nov 4, 2014
Sara
US
4.0 / 5Excellent
"Central to the Charleston things to see and do."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very pleasant long weekend spent in this hotel. Within walking distance to all we wanted to see and do. Charleston is a great walking town, if you get tired, jump on one of the carraige tours that cover the whole town.
Genuine Expedia guest review
Other trip Nov 4, 2014
Jim
US
3.0 / 5Good
"Weekend Getaway"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Charleston in the fall is a good time to avoid major crowds. Hotel location is great for Market St access, carriages and good restaurants. Doubletree did not honor the 'extras' promoted by Hotels.com. The hotel itself could use a little tune-up and the staff could use a quick refresher on service and 'every customer being the most important customer'. The hotel should consider offering options on pillow types and fills.
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2014
Jeremiah
US
5.0 / 5Outstanding
"Girls weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was awesome! Everyone was so nice and helpful and the hotel could not be in a better location. Everything was near us! All the stores, tours, carriage rides, historic district and tons of restaurants and art galleries you could want were within easy walking distance. It was a great weekend. I will be back here soon
Genuine Expedia guest review
Other trip Nov 3, 2014
WV traveler
US
3.0 / 5Good
"review - so so - not friendly folks in Doubletree"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
help at front desk not very friendly as some help at breakfast too. People need to be friendlier! Bathroom too small
Genuine Hotels.com guest review
2 night romance trip Oct 28, 2014
christina
US
5.0 / 5Outstanding
"Thumbs up"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice get away for our anniversary.
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
James
US
5.0 / 5Outstanding
"Perfect stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We could not have asked for a more perfect hotel for our stay in Charleston! You absolutely cannot beat the location, the staff was extremely friendly and the hotel was beautiful! I highly recommend this hotel!
Genuine Hotels.com guest review
1 night trip Oct 12, 2014
Megan
US
5.0 / 5Outstanding
"Awesome stay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone was helpful, friendly and the room was very clean. All the staff said hello, please and thank you. True hospitality.
Genuine Hotels.com guest review
2 night family trip Oct 3, 2014
Andy
US
4.0 / 5Excellent
"Good location; easily walked most of the city"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I have stayed at this hotel twice now. The staff is friendly. Our stay this time had some problems. The televisions didn't work well. The connectivity was bad. Also, the bell hop forgot to park my car. Finding my car still outside after dinner, I had to ask them to park it again.
Genuine Hotels.com guest review
3 night trip Sep 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Charleston Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location is ideal - park your car and don't get it in it again until it's time to leave. Rooms were clean and large, and the service was great. And cookies!
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
Lauren
US
5.0 / 5Outstanding
"Location was perfect for us."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We thoroughly enjoyed our stay. The location was ideal for walking to local eateries, shopping and sight seeing. Found the hotel to be clean and staff was always helpful and accommodating. Would stay there again, but would prefer room on lower level,
Genuine Hotels.com guest review
3 night romance trip Sep 8, 2014
Chris
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I booked this hotel at the last minute. I selected the downtown location because I only had one night in Charleston and this would help maximize my time. The location was perfect and I didn't get back in the car until it was time to leave. Every staff member that I came into contact with was very pleasant. I would definitely stay here again.
Genuine Expedia guest review
Other trip Sep 26, 2014
Donna
US
5.0 / 5Outstanding
"Ultimate comfort"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My husband and I were only staying here one night but wanted to stay more. Our 1-bedroom suite was a luxury on space, from the living area to the wet bar to the bathroom counter nook and finally the bedroom. I enjoy sleeping in and this suite afforded my husband the luxury of an early rise and room service breakfast while watching TV in the living area. I did not even hear the room service knock! 5 stars for incredible space!
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
Nikki
US
5.0 / 5Outstanding
"excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed the city and the hotel.
Genuine Hotels.com guest review
1 night trip Sep 3, 2014
km
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews