Great place to stayGenuine Hotels.com guest review
"Quality at a reasonable price"
Great hotel for a good price. We stayed for the Marathon and the staff was very welcoming and even provided bananas and water race morning. The rooms were clean and spacious, and it's located a block from the trolley stop. We were very pleased and will be back.Genuine Hotels.com guest review
Came to take a tour of PennGenuine Hotels.com guest review
Perfect location. Excellent facilities and staff.Genuine Expedia guest review
"Feels like home."
While the price is a bit high, the room is very comfortable, super clean and pleasant. The location is very convenient for what our needs were. I had stayed here once before for a week and it really feels like home. If not for the high price, I'd call it perfect.Genuine Hotels.com guest review
Always a great stay. Very helpful staff.Genuine Hotels.com guest review
"Great part of town, next to UPENN. Beautiful."
I appreciated the lovely beds in our room and the nice closet space. The bathroom was not quite clean (other people's hair on counter and floor), and we were unable to turn off the shower tap after using it (front desk called engineering). Only gave 2* for quality of service: While front desk staff were very helpful, we had a completely inappropriate […] exchange with a woman staffing the restaurant (UniClubBreakfast). My friend had carefully served herself from the cheeseplate, but when she reached for grapes displayed on the next plate, the staff member swooped in and grabbed her wrist (!) saying that she was not to serve herself from the display. My friend and I are women in our 50s--we are not children, nor do we expect to be treated as such, especially by your staff. UNACCEPTABLE. If we hadn't had to catch a shuttle for an early flight, I would have taken up the issue with the local management. Read moreGenuine Hotels.com guest review
I was only in town for one night- unfortunately! The accommodations were top notch, comfortable and convenient. I will stay again when I return to the city!Genuine Hotels.com guest review
Though pricey, The Inn is a nice hotel with a courteous staff and comfortable beds. Excellent free Wi-Fi and appointments to the room, including robes for the guests (the mark of a classy hotel). Breakfast and parking prices are a bit outrageous, and the hotel is showing some signs of wear. But overall a pleasant experience.Genuine Hotels.com guest review
"Very classy hotel right on Penn Campus"
Beautiful, clean & welcoming. Beds were very comfortable, nice bathroom & great products. Nice staff. Nice workout room. Only minor complaint was wish there had been more fruit on buffet breakfast but otherwise an excellent experience!Genuine Expedia guest review
"The stay was uneventful and quiet. Very restful"
bed comfortable. Staff was very friendly. Dining room opens at 7 am. Too late if you have to be at an appointment by 7 am. Very close to Hospital.Genuine Expedia guest review
Excellent from top to bottom!Genuine Hotels.com guest review
"Updated decent hotel"
I was a little turned off my the white stains on the red sofa and rust stains on the face clothes. Also the iPad never had the screen cleaned ever!!! GrossGenuine Expedia guest review
THE STAFF WAS REALLY NICE AND THE SERVICE WAS GREAT. MY FAMILY AND I REALLY ENJOYED OUR TIME THERE.Genuine Expedia guest review
"Excellent Location for concert at the Mann Center"
Really enjoyed my stay. The staff was extremely courteous and professional.Genuine Hotels.com guest review
"Hotel near U of Penn campus"
Easily met all expectationsGenuine Hotels.com guest review
"Overall great stay"
With easy access to Center City, staying in University City, which often has more affordable room rates, this weekend get away was great. The hotel is very nice and close to public transportation.Genuine Expedia guest review
"Very nice hotel"
The rooms are very nice and beds are comfortable. I would stay there again.Genuine Hotels.com guest review
"would certainly go back"
the bed was extremely comfortable. I liked the modern bathroom, but I could have used a blowdryer.Genuine Hotels.com guest review
"Went there for a concert"
One of the best hotels I have stayed inGenuine Hotels.com guest review
When you are needing to be near UPenn, this is ideal.Genuine Hotels.com guest review
"Wonderful hotel right on campus"
Lots to love about this hotel. Excellent location on campus next to the bookstore. Rooms were wonderful, feeling brand new and old world club-like at the same time. The staff was incredibly helpful, from valet, to front desk, to bellhop. They take the old club feel very serious, with The Living Room right off the lobby, it feels like an estate library, […] with large chairs, books on shelves and a bar in the corner, very nice. Read moreGenuine Expedia guest review
Beautiful property in a great location.Genuine Hotels.com guest review
The location was great for our purposes. The room was beautiful and clean. I loved the electronics; your key must be inserted to control the lights and temperature and there is an iPad in the room with hotel information. Staff was great, very helpful. We only stayed one night and didn't get a chance to explore the area as much as I would have like, […] but what we saw was great. Read moreGenuine Hotels.com guest review
"Close to Penn Campus"
Pretty satisfiedGenuine Hotels.com guest review
Nice property in a good location. Staff could have been more accommodating and food choices were limited and expensive. I arrived in the evening after a long day of travel. Didn't want to go sit it the restaurant solo so ordered room service. Asked for half a dessert or small chocolate bar (which I was happy to pay for) but was told, nope - no options […] other than whats on the menu. In the morning, after a workout, I wanted to grab a bagel and apple from buffet (and pay for it). Hostess told me to go ahead and then I was charged full price of $21+ as if I'd eaten there and taken advantage of the entire buffet. Really? Read moreGenuine Hotels.com guest review
It was a beautiful hotel. I would go back there again just to take advantage of more of the amenities. A short walk to everything.Genuine Hotels.com guest review
The hotel is located right on the UoP campus with the bookstore on the corner. There's a good restaurant in the hotel (Italian) and a seafood house within walking distance. The hotel is a tad pricey, but the staff was quite helpful. I highly recommend it (and it's a Hilton property)Genuine Expedia guest review
"Hotel is right on the campus of UPenn."
This hotel was a great location. Right on campus which we wanted since we were doing college visits and it was also easy to get across the river into downtown. Subway is right out the door of the hotel and everything is within walking distance on campus. Great breakfast each morning which allowed us to sightsee etc. until 2 or 3 in the afternoon until […] we had to stop for lunch. Would stay here again. Read moreGenuine Expedia guest review
"visit to penn hospital"
very accommodating. close to hospital took stress off visit.Genuine Hotels.com guest review
The only problem was the parking. If you had a car you would have to pay for Valet. If you are on a budget that is an expense that one does not think of until it is too late. Other than that the employees are very nice, the rooms are clean and if any problems they take care of the problem right away. That is a nice thing!Genuine Hotels.com guest review
Everything was great. The only thing is if one has a car one is forced to pay for Valet. In other words there is no parking for room tenants. Other than that the employees, everyone else are very pleasant and helpful.Genuine Hotels.com guest review
"Only one MAJOR error"
Our room was not ready, so we waited is a nice area of the hotel with wonderful music and plenty of water. They said it was to be ready by12:00 noon, that was OK because we arrived early and didn't have early booking. But our wait turned out to be 1 1/2 hours breakfast, 5 hours of dead-wait time in spite of us going to the desk several times, they overlooked […] us. They kept telling us the room was not ready. At approximately 3:00PM a nice manager looking guy ask if we were enjoying our stay, we told him our situation and we were In a room in 5 minutes. The reason: "They thought we were needed a handicap room" Huh?? after that, all was well we were treated with great care and love. Read moreGenuine Expedia guest review
Good location to UPenn health system and very nice staffGenuine Hotels.com guest review
"A great place to stay while exploring Philadelphia"
I really took this hotel because I wanted to stay close to UPenn. However, after arriving, it exceed my expectations. Every single staff person I contacted was prompt to help and always receive me with a smile. Do help us in a timely manner (when asking for: more towels, directions and even recommendations for places to eat nearby). Rooms were the cleanliest […] during all my vacations (I stayed at three different hotel). Beds were outstanding and overall hotel facilities were good enough. It was close to trolley and train stations. Definitively, staying at this hotel boost my experiences in Philadelphia. Read moreGenuine Expedia guest review
"Short and sweet"
In Philly for one night but the hotel was very pleasant experience for me and my girl. Beautiful setting from the lobby to the stately rooms. Very friendly and helpful staff as well. Location is perfect amid the U Penn law school with several good restaurants and bars five minute walk away. Do stay here.Genuine Expedia guest review
"Clean rooms, close to UPenn hospital"
The staff were all really friendly and helpful. The location was perfect for me, as it was right of the UPenn campus and within walking distance to the hospital. I would definitely stay here again!Genuine Hotels.com guest review
"Best hotel I've stayed at"
Great hotel! Awesome rooms! Ipads that control the entire room. Very friendly staff. Quick valet service. The best room service I've had.Genuine Expedia guest review
"Great place downtown"
Everything was awesome!Genuine Hotels.com guest review
"Very nice hotel and great quiet location"
I spent a long holiday weekend with my 3 year old son at this hotel and it was great. The staff is super friendly and the room is very big which was great for my son to have enough space to play.Genuine Expedia guest review
"EASY access to airport, great food, and subway"
Great location, comfortable bed, clean, and safe areaGenuine Expedia guest review
"Last minute reservation wonderful hotel!"
Flight was cancelled so needed a place to stay for one night in Philly near train station. The staff at the Inn at Penn was friendly and fantastic! Room was lovely, cozy and clean with plush towels, a great bed and an IPad for guest use. 5 minutes to train. I wished I could have stayed longer.Genuine Hotels.com guest review
First time at this hotel, in town for a concert ~ was so pleasantly surprised from everything to the Eco-friendly-ness of the entire hotel the amenities and the whole staff was amazing and friendly. Would Definately stay here again...Genuine Expedia guest review
Great place to stay the staff was courteous and helpful. Prime location minutes away from museums and great foodGenuine Expedia guest review
Awesome! I'm going back very soon.Genuine Hotels.com guest review
Overall the guest services were really nice in the morning. But at night, I thought the services at the front desk didn't want to speak to me. Eh? I guess those people didn't like to work the night shift. I had great concierge service and hotel guest services when I had any questions with directions. And don't ask for directions in that town, use your […] gps on your phone. You will be thrown off with everything. Read moreGenuine Hotels.com guest review
"Great Hotel near Penn"
This is an excellent hotel in a great location for visiting UPenn, Drexel, or Philly. iPads in each room to order food or service items was a nice touch.Genuine Hotels.com guest review
Very enjoyable stay with easy access to the U Penn campus.Genuine Hotels.com guest review
"Great Place to stay"
The Inn at Penn is a wonderful Hotel to stay while in Philadelphia. I have stayed for Business and Pleasure and had a wonderful experience on both times. The staff was professional and friendly. Ask for Kenyatta at the front desk. She is wonderful and provides great customer service.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We will be sure to pass along your gratitude to Kenyatta, and look forward to your return.
"Pleasant Hotel near the University of Pennsylvania"
The room was fine - quite large and even though it was very close to the elevators it was quite quiet. The room was large and the bed was comfortable. We thought the hotel's parking fee for a day was excessive, but if you stay over from Saturday to Monday about a block away from the hotel you can find street parking that is metered until Saturday at […] 8:00 P.M. ($2.00 per hour) and at 8:00 P.M. Saturday until Monday at 8:00 A.M. you can park for free so it only cost us $2.50 to park until Sunday evening. The only thing that is negative is that there really aren't any good restaurants in the area. The hotel charges $18.00 for breakfast which we considered extremely high so we walked to Drexel University and found a lovely cafe with a wonderful breakfast menu that cost us $40 for 3 people for brunch. Read moreGenuine Expedia guest review
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