We went for the lacrosse championships! The staff were friendly and helpful. I would stay there again and recommend it to anyone!Genuine Hotels.com guest review
"staying on campus"
Beautiful hotel with incredible location. we went for an event at University of Pennsylvania. The hotel was a few blocks away from my son's apartment We could just walk back and forth in a few minutes. Hotel and service were very nice. It was very expensive and a big spurge for us.Genuine Hotels.com guest review
"Worth The Price"
I took the train to Philadelphia (30th st station) and the train station was only about a 3 minute drive to the hotel. It was beautiful out when I arrived so I decided to walk, it took about 20-30 minutes. The hotel is right on the campus of Penn State. There are little restaurants and fast food restaurants surrounding. I didn't have a car but noticed […] they had valet parking only. Staff was very polite. Quick check in. The room was beautiful. Very clean, comfortable bed. I loved the iPad and the idea of using the room key for the power switch. The only thing was I couldn't seem to get the room at the perfect temperature, it was either too cold or too warm but that is the only con I can think of. I will definitely stay there again the next time I visit! It was a little pricey but worth it! Read moreGenuine Hotels.com guest review
"great hotel for a west philly stay!"
We were pleasantly surprised at the hotel rooms and ammenities. Much nicer feeling than more modern chains.Genuine Hotels.com guest review
"A problem with the bell captain"
Since I am an active Penn alum, I stay at the Inn of Penn a few times per year. At my last stay, I checked my bags with the bell captain as I was leaving the hotel after checkout time. When I left the hotel, the bags were put in the trunk of my car. Fortunately, I had several other meetings to attend before I left campus as the bell captain had put […] someone else's bag in my car and kept mine. The Inn manager called me and left a message for me on my cell phone so I drove there and made the switch before leaving campus. I will check to make sure it is my suitcase in the future as all black bags look alike. Read moreGenuine Hotels.com guest review
"Will never go back again."
Check in was awful. The guy assumed that my credit card (american express) was not acceptable for incidentals. No self-parking option. Overall, very unfriendly environment.Genuine Expedia guest review
"Pleasurable overnigth stay"
The room was very clean and quiet. Staff was pleasant and helpfu. Location was ideally situated near public trransportation.Genuine Hotels.com guest review
A stress-free experience. It was very appreciated as we were there for a medical visit.Genuine Expedia guest review
"not ready, BAD check-in"
I had 8 rooms reserved which confirmed numerous times through the week.We arrived at 3:30 PM. ALL of the rooms were not ready. We had to wait 40 minutes and finally negotiate on getting ONE room to bring our bags. We returned at 6:10 PM. Were finally checked in, BUT alas NO KEYS were available. We had to have a security guard let us into our rooms. […] However with no key, there is no electrical power available. Thus we had to have our group shower with no power (lights, hairdryers, etc). And one of the rooms was not opened for us for another 30 minutes. The check-in process was a nightmare. They did apologize numerous times and realized this was a very poor welcome& process for me and our group. In addition their ability to welcome a bus and have a plan of action was even worse, the valet personnel did not want to deal with the bus, it appeared since they would not be getting a gratuity they just had a plan for us to park the bus 3 MILES AWAY!!!!, 3 miles, and then have to take a taxi. There were many more options available but they just didn't help us at all. the city Police were able to make accommodations for our bus NOT the hotel personnel. Very disappointing way to handle this on top of the rooming situation. Yet the hotel property is top notch, however, they were not prepared and we were not treated upon arrival as this was a 4 star property. The rooms are excellent, and once we were settled into the hotel things we fine. Read moreGenuine Hotels.com guest review
ipads doid not work...but otherwise a nice hotelGenuine Hotels.com guest review
The hotel is beautiful and a great value at the rate we paid at Hotels.com. The rooms were clean and up to date, including an iPad in each room. Pretty snazzy, my friends. I will definitely stay at this location every time I visit Philly.Genuine Hotels.com guest review
The room was so nice. Service was amazing, enployees were so nice. Just sucks it is right next to the university but other than that i would definitively go back.Genuine Hotels.com guest review
"Incredible Philly Stay"
We were actually just looking for a convenient location near the World Cafe Live venue for a concert Saturday night. Initially I looked at a couple cheaper locations but Hotels.com found this gem just a few blocks from the event site. Plus the proximity to some incredible restaurants, White Dog Cafe for dinner Saturday night, and Sabrina's Cafe for […] Brunch the next day, made this hotel so much more attractive. Then the hotel itself was truly amazing! Totally worth every penny! Read moreGenuine Hotels.com guest review
"Great hotel - but parking?"
Parking is $39 overnight for HOTEL GUESTS! There is only one block with free Sunday parking nearby. Parking should be included in the room or lower for guests.Genuine Hotels.com guest review
"Convenient to Penn and Drexel"
I loved the iPad in the room. Beautiful bathroom, too.Genuine Expedia guest review
nice place in university city of philadelphia. you will like itGenuine Expedia guest review
"Great hotel great staff"
Hotel reception was excellent. It was aware of the request and of potential options. They were very effective and courteous, too. Room was clean and spacious with good internet connections. Excellent location to visit UPenn and close to othet arrtactions.Genuine Expedia guest review
We had a great time at the Inn at Penn. Room is really nice, love the bathroom. Very clean and quiet. Great area. Romantic. Next time I'll bring a bottle of wine to enjoy by the fire in the library room!Genuine Hotels.com guest review
The hotel is beautiful, no doubt. As I'm sure has been mentioned, its not really "downtown" Philly but the area is nice! We took the Amtrak in to Philly and walked there in 10-15 minutes so points for it being in a convenient location for people using public transit! TV was awesome. Room service was ok, not very good food to be honest (we all know […] Room Service is pricey!) and unfortunately they didn't have a few of the items advertised. They had to call the room a couple times to confirm our order. Toiletries were nice, very good smelling :) The bathroom itself had no tub but the shower was fine. My only real gripe is that we stayed out pretty late so I was looking forward to sleeping in. From the hours of 8-10AM I was awakened every few minutes by the sounds of room service trays clattering in the hall and the knocking of "housekeeping!" from all the surrounding rooms. Paper thin walls here. I was hungover Read moreGenuine Hotels.com guest review
"Couldn't be closer to Penn."
Great. A bit expensive and breakfast would have been nice for the price, but it was still great.Genuine Hotels.com guest review
"Inn at Penn"
Recently refurbished, so the hotel had new furniture and amenities. Conveniently located in the Penn campus.Genuine Hotels.com guest review
"Right on the campus"
beautiful hotel, very hospitable. Lots of comfort and style.Genuine Hotels.com guest review
"Beautiful hotel, great service"
This is a nice hotel. The "living room" off the lobby is warm and inviting. Room was fine. Only problem was noisy neighbors but they moved us to a different floor and gave us free breakfast for the next day!Genuine Hotels.com guest review
"Great spot, excellent front desk staff"
Front desk staff let me check into my room hours earlier than usual (my train got in at 4:30AM and I was at the hotel at 5:30AM, by 6 they had the room ready and waiting so I could take a quick nap before heading off for the day). Area nearby was cool and happening. Easy walk from 30th street station.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
Warm, welcoming, comfortable, innovative - a great stay. This hotel is doing everything right. I travel to Philadelphia several times a year and this was my best stay - superior to Sheraton, Westin and Loews. I will definitely book again.Genuine Hotels.com guest review
"Awesome place w/ good facilities & excellent staff"
Stayed here for 3 days since my wife had her residency exam in Univ of Penn. The hotel is awesome, comfortable and definitely worth recommending for anyone who plans to stay in Philadelphia downtown. The room service is awesome with staff responding to requests spontaneously and timely in a well respected fashion. The facilities provided like the crib, […] ipad and other things as and when necessary are appreciable.... I am definitely staying here the next time i am back to Philadelphia.................... Read moreGenuine Expedia guest review
This was the best stay I had in the east coast up to now. Excellent service and rooms.Genuine Expedia guest review
"Loved our stay!"
Friendly staff! Beautiful rooms with complimentary wifi and iPad use in every room.Genuine Expedia guest review
Comfortable, clean? A perfect weekend getaway. Room was spacious and quite nice. Excellent workout facilities tooGenuine Expedia guest review
Excellent staff, lovely rooms with modern bathrooms including a walk in a large walk in shower. Everything is in great shape. I highly recommend it.Genuine Expedia guest review
"Very Friendly Staff"
I would highly recommend this hotel to anyone. I think it was the absolute best overall customer service oriented hotel I have ever stayed in. Everyone was VERY friendly and helpful. Absolutely beautiful part of town and close to trains that will take you anywhere you want to go in the city. Stay here if you get the chance!!!Genuine Expedia guest review
"Great location near the university"
This hotel is the perfect place to stay if u are visiting the local universities - penn and Drexel - it's also fairly close to some great museums including the Rodin and the Barnes - it is very comfortable with a lovely library with a fireplace and an exercise room -Genuine Hotels.com guest review
"Exellent but Away from Everything"
A great hotel but with few amenities. Breakfast buffet was excellent but no lunch nor dinner service. $10.00 cab ride to city center. Very clean and comfortable rooms. Great shower.Genuine Hotels.com guest review
"Actually Worth It"
I was skeptical (and am about most hotels) but this was a good hotel. They must have recently done some renovations to both the rooms and the main lobby area because it looked great in there. Almost felt like I was staying in a hotel a little above my pay grade but I'm OK with that! Rooms were great with a very cool renovated bathroom. Yes there is […] an iPad in each room and it's used for all your normal hotel directory stuff. We used it a few times to find nearby restaurants. I would recommend somebody to stay here for sure as it's location is in University City with a good surrounding neighborhood and easy access (plenty of taxis) to the heart of downtown Philly. Read moreGenuine Hotels.com guest review
"Quality Hotel: Few Amenities"
The hotel and Rooms are excellent. Very quiet with a great staff. Unfortunately, there are few opportunities for early morning coffee or anything else. The breakfast buffet is excellent and the wait staff are equally excellent, however, any opportunity for anything earlier than 6:30 AM and 7:00 AM on the weekends are impossible. In all, if one is looking […] for quality and a quiet stay, this is the hotel. If one is looking for proximity to events and attractions, this is not the best choice. I rate this hotel 4 stars. Read moreGenuine Hotels.com guest review
"Great hotel in the university area."
Great hotel! Very clean, our room was nicely equipped with an IPad for room service purposes. Would have rated 5 stars but the parking was pricey and the location, while safe was tucked away.Genuine Expedia guest review
"great to visit Penn"
the room was really comfortable and has everything you needGenuine Expedia guest review
The TV was not operating properly. I called and was told an"engineer" would be right there. NO ONE showed up.The door to the bathroom was very heavy and difficult to slide from one side to the other. On the plus side, the young men who were the car valets were most helpful.Genuine Hotels.com guest review
Great valet & staff. Will stay there again. Gym was being refurbished so they gave us passes to U Penn's gym.Genuine Hotels.com guest review
"Convenient Location for UofP and Drexel"
We found the hotel and our freshly renovated room were very clean, comfortable and nicely appointed. The staff was courteous and most helpful. Great location if visiting either U of P or Drexel. Would definitely stay there our next visit.Genuine Hotels.com guest review
"Inn at Penn"
The bed was very comfortable and the amenities were very nice and up to date and made life smooth and enjoyable. Any staff members encountered were most pleasant and helpful in every regard. We would stay here again without hesitation.Genuine Expedia guest review
"You can't go wrong staying here!"
Convenient to everything around U. of Penn. Would not stay anywhere else!!!Genuine Expedia guest review
"Too close to UPenn"
Beautiful hotel (a lot of craftman details), the main entrance is a little hard to find because of the small one-way street. The neighborhood parking is crazy, between the cabs and people checking in and out, not for someone that values their car. But if you're visiting UPenn, perfect spot, you're in the middle of their campus.Genuine Hotels.com guest review
"U Penn Hotel"
Hotel is located on the U Penn Campus with easy access to public transportation about a 8 minute trolley ride into center city. Less noisy and more like a neighborhood than center city. Many nearby amenities within walking distance. We left our car at 15th & Vine parking garage for the weekend.to avoid high parking costs at the hotel and took public […] transportation. Read moreGenuine Expedia guest review
"GREAT ALL-AROUND HOTEL - WILL VISIT AGAIN"
Perfect for someone that doesn't want to stay in Center City. Within the heart of UPenn. Safe to walk at night. Close to some great local restaurants as well as lively pub/bars. There is a "curfew" of 11PM so I didn't witness any rowdy behavior. Very close to Phillies stadium and a simple cab drive to the historical monuments and exhibits. My girlfriend […] loved the room and service. Would definitely visit again for business and/or play. Read moreGenuine Expedia guest review
"Close to Medical Exam Sight"
It was great for what we needed. The hotel was very fancy. It had a great location. I would recommend it.Genuine Hotels.com guest review
The hotel staff was friendly and very helpful. From the front desk to the bell man. Great Gym, rooms, very state of the Art.Genuine Hotels.com guest review
"Great hotel for UPENN families!"
We stayed for a night and if you are going to UPENN it is VERY convenient since it is right there. The rooms were just renovated, TV was a new flat screen model, and there are IPADs in everyroom that help you navigate the hotel services, UPENN and local amenities, and just general online issues. We will be back!Genuine Expedia guest review
"Mangement indifferent to situation"
The stay at the Hilton was much of a learning experience as it was interesting. We arrived earlier then expected and decided to see if we could check in early. We parked out front and the Valet was nowhere to be found. So we just made our way to the front lobby and was greeted by a "smug just here for a paycheck" employee. We explained our situation […] and was promptly informed that there is nothing she can do or is willing to do to help us. In the end we had to sleep in our van with our 2 kids on the street because there is no way I am paying full price just to get into a hotel room early. The desk clerk could care less and just shrugged it off. I will admit the Hotel was nice and very well kept but our starting experience left a sour taste in my mouth. Read moreGenuine Hotels.com guest review
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