"Great Hotel near Penn"
This is an excellent hotel in a great location for visiting UPenn, Drexel, or Philly. iPads in each room to order food or service items was a nice touch.Genuine Hotels.com guest review
Very enjoyable stay with easy access to the U Penn campus.Genuine Hotels.com guest review
"Great Place to stay"
The Inn at Penn is a wonderful Hotel to stay while in Philadelphia. I have stayed for Business and Pleasure and had a wonderful experience on both times. The staff was professional and friendly. Ask for Kenyatta at the front desk. She is wonderful and provides great customer service.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We will be sure to pass along your gratitude to Kenyatta, and look forward to your return.
"Pleasant Hotel near the University of Pennsylvania"
The room was fine - quite large and even though it was very close to the elevators it was quite quiet. The room was large and the bed was comfortable. We thought the hotel's parking fee for a day was excessive, but if you stay over from Saturday to Monday about a block away from the hotel you can find street parking that is metered until Saturday at […] 8:00 P.M. ($2.00 per hour) and at 8:00 P.M. Saturday until Monday at 8:00 A.M. you can park for free so it only cost us $2.50 to park until Sunday evening. The only thing that is negative is that there really aren't any good restaurants in the area. The hotel charges $18.00 for breakfast which we considered extremely high so we walked to Drexel University and found a lovely cafe with a wonderful breakfast menu that cost us $40 for 3 people for brunch. Read moreGenuine Expedia guest review
"Good amenities, somewhat acceptable price"
Everything was spic-and-span. Very comfortable bed, helpful staff. Only downside would be the price...Genuine Expedia guest review
"The choice of hotel if you can get the right price"
This place has the best location, nice comfortable rooms, the Hilton excellence of services. I'll definitely choose this one unless the rates goes crazy during the time when the university has events.Genuine Expedia guest review
"Best hotel for visiting U.Penn"
The location was absolutely perfect for returning to Penn for Alumni Weekend -- just one block away from College Green and upstairs from the Penn Bookstore. There are two CVS stores and lots of restaurants nearby. We could also take the car in and out without additional charges. I felt very safe walking around at night. Security was very evident when […] walking around outside but was not intrusive or alarming. The hotel was modern & gorgeous -- I was very pleasantly surprised! I only wish that the double beds were actually queen-sized beds because it was a little cramped for a teen and adult to share. Other than that, the staff was very responsive when we called down for an extra towel and toilet paper. Every single staff that we encountered during our stay greeted us in a friendly manner. I would highly recommend staying at The Inn at Penn! Read moreGenuine Expedia guest review
"Best bet in University City"
I had a late check in - the hotel had everything ready, checked me in and got me into my room with a minimum of fuss. Room was quite large and comfortable, and very well decorated. I only wish I could have stayed longer. Nice business set up as well as a very clean fitness center. Hotel is in a charming area, easy walking distance to anything at Penn […] or Drexel. Honestly one of the best (if shortest) hotel stays I've had. Read moreGenuine Expedia guest review
"Great Hotel, great staff, great location."
The only thing missing is a pool!Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review!
"Great stay visiting Penn"
I was visiting my daughter at Penn and had a very nice, quite, peaceful stay at this lovely hotel.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the fantastic review Nalini! We look forward to having you stay with us again soon.
"A great visit to UPenn!"
I stayed here while visiting UPenn for two days and I was very satisfied with my stay. The staff was very friendly and helpful and there was a person working there just to answer questions for people who were visiting the school. The hotel is gorgeously decorated and has a historic feel to it. The room was incredibly spacious. I'm used to staying in […] super small hotel rooms while I'm in NY so this room felt like a mini mansion. The room has anything you need: a flatscreen television, Ipad, ice machine, coffee machine, two complimentary water bottles, free WIFI, fridge, plus much more. The shower was amazing, it felt like a water massage. One downside in the bathroom was the rust stain in the tub but I could overlook that due to the wonderful shower head. Overall this is a great hotel and I would definitely stay here again and recommend friends/family to stay here. Read moreGenuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We are so pleased to hear that you enjoyed your stay and visit at UPenn. Be sure to come back soon.
"Inn within a university City."
I am particular about the smell and cleanliness of the hotel, linens and customer service . This Inn has it all and enjoyed our stay here . Will definitely recommend to anyone who wants to visit particularly universiry of Penn and Drexel Universiry.Genuine Expedia guest review
"Great for a visit to Penn, or Philly."
Very, very nice, and more personable/engaging a staff than the Westin, though that's a nearby, pleasant hotel as well.Genuine Expedia guest review
"Will make this my Philly Hotel of Choice!"
Very nice stay within walking distance to good restaurants. The service was fantastic and there are ipads in every room! Love this hotel!Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We look forward to having you stay with us again in the future!
The hotel was very clean and updated and I would have gladly stayed longerGenuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review! We look forward to having you stay with us again soon.
I visited my daughter who attends college at Penn.It was at the tail end of a business trip so I was interested in something that was close to her apt and would also provide her with a quiet place to study while I was there.By that criteria the hotel was ideal.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We do have the perfect location to visit the Penn campus. Be sure to come back soon!
"Great hotel right on U Penn campus!"
First time visiting Penn. The hotel was perfect. I will definitely stay there againGenuine Expedia guest review
All was very good. Very courteous staff and location was great for our purpose of visiting U. Penn.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We hope you enjoyed U Penn as much as you enjoyed your stay. Come back soon!
They have iPads in each room and provide information about hotel services i.e. room service, It was unconnected to the network when I arrived and I called guest service to send someone up to fix it. they did not. Next morning I requested they fix it while I was out. When I came back in the evening, it still was not fixed.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for taking the time to share your recent experience with us. We apologize for the inconvenience and appreciate the feedback. We will definitely look into this issue and have it resolved. We hope this does not hinder your decision to stay with us in the future, and that you will stay with us again so we have the opportunity to show you the level of service that is typical of our hotel.
"Overnight stay on a snowy night"
Clean, attractive, comfortable, and pleasant. Food at Penne restaurant in the hotel was fine. Glad we had a room at the Inn on a snowy night instead of taking the long drive home.Genuine Expedia guest review
Clean, roomy, modern and nicely decorated, with an academic feel (lovely lounge - called the Library, complete with bookshelves, fireplaces and comfortable sofas and chairs) , perfect for a hotel in the heart of the University of Pennsylvania.Genuine Expedia guest review
"One hot room!"
Our room was too hot even with the outside temps in the teens. Hotel gave us a new room, it just occurred late at night when we returned from a night out. Hotel engineer led us to believe he fixed it during an earlier visit, but on our later call he indicated not fixable. Hotel comped our breakfast and parking due to inconvenience experienced. They […] did not offer but I asked and they were more than willing to do. A wow would have been if they offered. Other than that, great place, great common facilities such as living room and library with fireplace. Restaurant breakfast very good, reasonable priced and wait staff excellent, accommodating, and friendly. Read moreGenuine Expedia guest review
Beautiful hotel with the nicest people working there..what more could you ask forGenuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We are thrilled to hear that you enjoyed your recent stay!
Took 45 minutes to get car. Church schedule was incorrect. Restaurant menu printed was 4 years old. Did not make dinner reservations as promised. No papers in the hotel on a Sunday. Restaurant and bar not open until 5PM. Very uncaring attitude from staff. Definitely won't stay here again.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for taking the time to share regarding your recent stay. We apologize for the inconveniences you experienced, as this is not typical of our hotel. We hope we could make it up to you on your next stay.
The valet was very disorganized, took 40 minutes, we ended up getting our own car, which was parked on the street. Bar was closed most of the weekend. Restaurant under staffed.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the five star review Stephanie. We apologize for the inconvenience with the valet and restaurant that you experienced. This is not typical of our staff and we hope you will give us the opportunity to show you on your next stay with us.
The hotel is beautiful, well-maintained, and located right in the middle of the UPenn campus. The staff was very accommodating and helpful.Genuine Expedia guest review
I will start off by saying the hotel was great. Clean and comfortable- loved the library! The surrounding neighborhood was fine, with 'restaurant row' and public transportation just a few blocks away. There is a fee per day to park your car, but we were aware of this prior to our visit. My only complaint is that I booked and paid for this room 3 months […] prior to our visit. Our flight would be in late, so I called the hotel the morning of our stay to confirm our double room and to let them know we would be late, and to make sure our double room would be held. When we arrived we were told by the gentleman at the front desk that the only room available was a king, but he would put a roll away bed in there. He told me he was sorry but that is all they had left. In a city of sold out hotels, what do you do? Trying to make the best of the situation, we went to the room and with the roll away bed, there was no room to walk around. My angry husband found this unacceptable and went back to address this with the front desk; they found a double room- and moved us to it. It just bothers me that trying to be nice gets you no where- we had to get upset for them to give us what we paid for in the first place! Read moreGenuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review of your recent stay. We apologize for any miscommunication on our end, and are pleased to hear that your concerns were resolved. We hope this does not hinder your decision to stay out our hotel in the future, as it is not typical of our service.
"Top rate hotel"
Everything was very nice.Genuine Expedia guest review
Awesome!Genuine Hotels.com guest review
The room was clean and comfortable, although not as spacious as some I've stayed at for much less. It was Army-Navy weekend though. The staff was courteous and helpful. There are a few restaurants within walking distance. Used the main hotel restaurant the first night and we weren't impressed. The menu was limited and not that good. Price was too high […] for what we had and the service was only so-so. Read moreGenuine Hotels.com guest review
"Excellent hotel stay"
Everything was excellent. The staff was extra specialGenuine Expedia guest review
"Night away from kids"
Comfortable accommodations, clean, and polite staffGenuine Expedia guest review
"Hotel needs a management revamp"
I chose the Inn at Penn due to its location to the campus. While the staff is accommodating, my room did not have air or heat for the entire week. The staff tried to repair it but was unable to during the stay. Also, the room service would call several times to see when the room could be cleaned when the Do Not Disturb sign was on the door. The hotel […] did adjust the bill for the lack of heat or air and did offer to provide another room but i was already unpacked and that wasn't until half way through the stay. Read moreGenuine Hotels.com guest review
"satisfied our needs, great location"
Loved the staff and location, rates. There was something wrong with the thermostat, so we froze the first night and boiled the second - staff tried to correct, but to no avail. The TV had funny lines going down the screen - didn't bother us since we weren't in the room much. Great fitness room, but water cooler was empty.Genuine Expedia guest review
Great Hotel, Very clean, Nice staff. Will stay there again in the future.Genuine Hotels.com guest review
"Great location and attentive personable staff."
Room temperature was 76 degrees and could not be controlled which made a very nice room uncomfortable. Additionally one of the beds sagged which was not good for a bad back. Next time I would change rooms. Reported the temperature problem to maintenance but had to turn on air conditioning. The heat system was high tech to save energy but in fact was […] wasteful. Breakfast was outstanding! Read moreGenuine Hotels.com guest review
"The Inn at Penn"
This hotel is super convenient to the University and is adjacent to a number of shops and cafes as well as a large bookstore. It is well appointed and the staff were all very helpful and pleasant. Only downside was that room walls were quite thin and noise from adjacent units was at times annoying. Parking at $39 per day is also a bit pricey. Overall, […] a very nice place to stay and I plan on booking there when I next visit the area. Read moreGenuine Expedia guest review
"Ideal, central location"
the hotel was perfect - clean, nice and a very friendly staff that was helpful. Would definitely recommend to anyone who needs to visit the Penn/Drexel campuses.Genuine Hotels.com guest review
There was a recurring noise at night. Maybe a furnace during up or something. Loud noise about every hour. But over all great place.Genuine Expedia guest review
"Perfect place to stay to visit Upenn"
Nice location. Clean and comfort hotel rooms w the best service!Genuine Expedia guest review
"Only one problem"
As an active Penn alum, I stay at The Inn At Penn frequently. Other than the $39.00 parking fee, I think it is a great place to stay. However, there must be some kind of breakfast option in the hotel or at least coffee in the lobby. The coffee maker in the room or a short walk to wawa are not adequate for a hotel of this quality.Genuine Hotels.com guest review
"Nice stay on the Penn campus"
Nice hotel. Excellent location. Highly recommend. Enjoyed my stay very much.Genuine Hotels.com guest review
"Short cab ride from 30th St Station amid Drexel U"
Staff very friendly especially the doorman. Room nicely appointed. It was a special room for those with allergies. However, it smelled like a bottle of bleach had been used while Cleaning and it never diminished. Skip the restaurant... Big prices...small portions...though the service was nice. Location was excellent.Genuine Expedia guest review
"Amazing Hotel, Great Bargain"
I found this hotel for cheap. I'm not sure if I just had good timing or if they often do deals like this, but an amazing price for a great experience. It was right on the UPenn Campus and a short walk from my interview at the Dental School. I was greeted by name as I walked in and the concierge was extremely helpful in finding a place for dinner and […] getting me settled in. The room itself was also amazing, very comfortable, spacious, clean, and clearly luxurious. Read moreGenuine Expedia guest review
Short stay but very nice. Staff was professional and helpful.Genuine Hotels.com guest review
Staff was wonderful and very friendly.Genuine Hotels.com guest review
The hotel and room was very nice arrival and parking was a nightmare they could not accommodate the guests cars and kept making you circle around the block received my car back with a violation ! And for all this they charged forty bucksGenuine Hotels.com guest review
We actually left one day early and went to another hotel. We were unable to receive a refund because we booked with hotels.com. The front desk was not helpful nor courteous. The beds in our room were very uncomfortable. The highlight of our stay was the valet parking staff, they were always pleasant and polite.Genuine Hotels.com guest review
"Always a great place to stay"
Expertly decorated with colors, style designed to relax you. Location could not be betterGenuine Hotels.com guest review
"Great hotel close to Penn Hospital."
It couldn't have been better. Lovely room, pleasant staff and conveniently located.Genuine Expedia guest review
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