The hotel is located right on the UoP campus with the bookstore on the corner. There's a good restaurant in the hotel (Italian) and a seafood house within walking distance. The hotel is a tad pricey, but the staff was quite helpful. I highly recommend it (and it's a Hilton property)Genuine Expedia guest review
"Hotel is right on the campus of UPenn."
This hotel was a great location. Right on campus which we wanted since we were doing college visits and it was also easy to get across the river into downtown. Subway is right out the door of the hotel and everything is within walking distance on campus. Great breakfast each morning which allowed us to sightsee etc. until 2 or 3 in the afternoon until […] we had to stop for lunch. Would stay here again. Read moreGenuine Expedia guest review
"visit to penn hospital"
very accommodating. close to hospital took stress off visit.Genuine Hotels.com guest review
The only problem was the parking. If you had a car you would have to pay for Valet. If you are on a budget that is an expense that one does not think of until it is too late. Other than that the employees are very nice, the rooms are clean and if any problems they take care of the problem right away. That is a nice thing!Genuine Hotels.com guest review
Everything was great. The only thing is if one has a car one is forced to pay for Valet. In other words there is no parking for room tenants. Other than that the employees, everyone else are very pleasant and helpful.Genuine Hotels.com guest review
"Only one MAJOR error"
Our room was not ready, so we waited is a nice area of the hotel with wonderful music and plenty of water. They said it was to be ready by12:00 noon, that was OK because we arrived early and didn't have early booking. But our wait turned out to be 1 1/2 hours breakfast, 5 hours of dead-wait time in spite of us going to the desk several times, they overlooked […] us. They kept telling us the room was not ready. At approximately 3:00PM a nice manager looking guy ask if we were enjoying our stay, we told him our situation and we were In a room in 5 minutes. The reason: "They thought we were needed a handicap room" Huh?? after that, all was well we were treated with great care and love. Read moreGenuine Expedia guest review
Good location to UPenn health system and very nice staffGenuine Hotels.com guest review
"A great place to stay while exploring Philadelphia"
I really took this hotel because I wanted to stay close to UPenn. However, after arriving, it exceed my expectations. Every single staff person I contacted was prompt to help and always receive me with a smile. Do help us in a timely manner (when asking for: more towels, directions and even recommendations for places to eat nearby). Rooms were the cleanliest […] during all my vacations (I stayed at three different hotel). Beds were outstanding and overall hotel facilities were good enough. It was close to trolley and train stations. Definitively, staying at this hotel boost my experiences in Philadelphia. Read moreGenuine Expedia guest review
"Short and sweet"
In Philly for one night but the hotel was very pleasant experience for me and my girl. Beautiful setting from the lobby to the stately rooms. Very friendly and helpful staff as well. Location is perfect amid the U Penn law school with several good restaurants and bars five minute walk away. Do stay here.Genuine Expedia guest review
"Clean rooms, close to UPenn hospital"
The staff were all really friendly and helpful. The location was perfect for me, as it was right of the UPenn campus and within walking distance to the hospital. I would definitely stay here again!Genuine Hotels.com guest review
"Best hotel I've stayed at"
Great hotel! Awesome rooms! Ipads that control the entire room. Very friendly staff. Quick valet service. The best room service I've had.Genuine Expedia guest review
"Great place downtown"
Everything was awesome!Genuine Hotels.com guest review
"Very nice hotel and great quiet location"
I spent a long holiday weekend with my 3 year old son at this hotel and it was great. The staff is super friendly and the room is very big which was great for my son to have enough space to play.Genuine Expedia guest review
"EASY access to airport, great food, and subway"
Great location, comfortable bed, clean, and safe areaGenuine Expedia guest review
"Last minute reservation wonderful hotel!"
Flight was cancelled so needed a place to stay for one night in Philly near train station. The staff at the Inn at Penn was friendly and fantastic! Room was lovely, cozy and clean with plush towels, a great bed and an IPad for guest use. 5 minutes to train. I wished I could have stayed longer.Genuine Hotels.com guest review
First time at this hotel, in town for a concert ~ was so pleasantly surprised from everything to the Eco-friendly-ness of the entire hotel the amenities and the whole staff was amazing and friendly. Would Definately stay here again...Genuine Expedia guest review
Great place to stay the staff was courteous and helpful. Prime location minutes away from museums and great foodGenuine Expedia guest review
Awesome! I'm going back very soon.Genuine Hotels.com guest review
Overall the guest services were really nice in the morning. But at night, I thought the services at the front desk didn't want to speak to me. Eh? I guess those people didn't like to work the night shift. I had great concierge service and hotel guest services when I had any questions with directions. And don't ask for directions in that town, use your […] gps on your phone. You will be thrown off with everything. Read moreGenuine Hotels.com guest review
"Great Hotel near Penn"
This is an excellent hotel in a great location for visiting UPenn, Drexel, or Philly. iPads in each room to order food or service items was a nice touch.Genuine Hotels.com guest review
Very enjoyable stay with easy access to the U Penn campus.Genuine Hotels.com guest review
"Great Place to stay"
The Inn at Penn is a wonderful Hotel to stay while in Philadelphia. I have stayed for Business and Pleasure and had a wonderful experience on both times. The staff was professional and friendly. Ask for Kenyatta at the front desk. She is wonderful and provides great customer service.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We will be sure to pass along your gratitude to Kenyatta, and look forward to your return.
"Pleasant Hotel near the University of Pennsylvania"
The room was fine - quite large and even though it was very close to the elevators it was quite quiet. The room was large and the bed was comfortable. We thought the hotel's parking fee for a day was excessive, but if you stay over from Saturday to Monday about a block away from the hotel you can find street parking that is metered until Saturday at […] 8:00 P.M. ($2.00 per hour) and at 8:00 P.M. Saturday until Monday at 8:00 A.M. you can park for free so it only cost us $2.50 to park until Sunday evening. The only thing that is negative is that there really aren't any good restaurants in the area. The hotel charges $18.00 for breakfast which we considered extremely high so we walked to Drexel University and found a lovely cafe with a wonderful breakfast menu that cost us $40 for 3 people for brunch. Read moreGenuine Expedia guest review
"Good amenities, somewhat acceptable price"
Everything was spic-and-span. Very comfortable bed, helpful staff. Only downside would be the price...Genuine Expedia guest review
"The choice of hotel if you can get the right price"
This place has the best location, nice comfortable rooms, the Hilton excellence of services. I'll definitely choose this one unless the rates goes crazy during the time when the university has events.Genuine Expedia guest review
"Best hotel for visiting U.Penn"
The location was absolutely perfect for returning to Penn for Alumni Weekend -- just one block away from College Green and upstairs from the Penn Bookstore. There are two CVS stores and lots of restaurants nearby. We could also take the car in and out without additional charges. I felt very safe walking around at night. Security was very evident when […] walking around outside but was not intrusive or alarming. The hotel was modern & gorgeous -- I was very pleasantly surprised! I only wish that the double beds were actually queen-sized beds because it was a little cramped for a teen and adult to share. Other than that, the staff was very responsive when we called down for an extra towel and toilet paper. Every single staff that we encountered during our stay greeted us in a friendly manner. I would highly recommend staying at The Inn at Penn! Read moreGenuine Expedia guest review
"Best bet in University City"
I had a late check in - the hotel had everything ready, checked me in and got me into my room with a minimum of fuss. Room was quite large and comfortable, and very well decorated. I only wish I could have stayed longer. Nice business set up as well as a very clean fitness center. Hotel is in a charming area, easy walking distance to anything at Penn […] or Drexel. Honestly one of the best (if shortest) hotel stays I've had. Read moreGenuine Expedia guest review
"Great Hotel, great staff, great location."
The only thing missing is a pool!Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review!
"Great stay visiting Penn"
I was visiting my daughter at Penn and had a very nice, quite, peaceful stay at this lovely hotel.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the fantastic review Nalini! We look forward to having you stay with us again soon.
"A great visit to UPenn!"
I stayed here while visiting UPenn for two days and I was very satisfied with my stay. The staff was very friendly and helpful and there was a person working there just to answer questions for people who were visiting the school. The hotel is gorgeously decorated and has a historic feel to it. The room was incredibly spacious. I'm used to staying in […] super small hotel rooms while I'm in NY so this room felt like a mini mansion. The room has anything you need: a flatscreen television, Ipad, ice machine, coffee machine, two complimentary water bottles, free WIFI, fridge, plus much more. The shower was amazing, it felt like a water massage. One downside in the bathroom was the rust stain in the tub but I could overlook that due to the wonderful shower head. Overall this is a great hotel and I would definitely stay here again and recommend friends/family to stay here. Read moreGenuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We are so pleased to hear that you enjoyed your stay and visit at UPenn. Be sure to come back soon.
"Inn within a university City."
I am particular about the smell and cleanliness of the hotel, linens and customer service . This Inn has it all and enjoyed our stay here . Will definitely recommend to anyone who wants to visit particularly universiry of Penn and Drexel Universiry.Genuine Expedia guest review
"Great for a visit to Penn, or Philly."
Very, very nice, and more personable/engaging a staff than the Westin, though that's a nearby, pleasant hotel as well.Genuine Expedia guest review
"Will make this my Philly Hotel of Choice!"
Very nice stay within walking distance to good restaurants. The service was fantastic and there are ipads in every room! Love this hotel!Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We look forward to having you stay with us again in the future!
The hotel was very clean and updated and I would have gladly stayed longerGenuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review! We look forward to having you stay with us again soon.
I visited my daughter who attends college at Penn.It was at the tail end of a business trip so I was interested in something that was close to her apt and would also provide her with a quiet place to study while I was there.By that criteria the hotel was ideal.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We do have the perfect location to visit the Penn campus. Be sure to come back soon!
"Great hotel right on U Penn campus!"
First time visiting Penn. The hotel was perfect. I will definitely stay there againGenuine Expedia guest review
All was very good. Very courteous staff and location was great for our purpose of visiting U. Penn.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We hope you enjoyed U Penn as much as you enjoyed your stay. Come back soon!
They have iPads in each room and provide information about hotel services i.e. room service, It was unconnected to the network when I arrived and I called guest service to send someone up to fix it. they did not. Next morning I requested they fix it while I was out. When I came back in the evening, it still was not fixed.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for taking the time to share your recent experience with us. We apologize for the inconvenience and appreciate the feedback. We will definitely look into this issue and have it resolved. We hope this does not hinder your decision to stay with us in the future, and that you will stay with us again so we have the opportunity to show you the level of service that is typical of our hotel.
"Overnight stay on a snowy night"
Clean, attractive, comfortable, and pleasant. Food at Penne restaurant in the hotel was fine. Glad we had a room at the Inn on a snowy night instead of taking the long drive home.Genuine Expedia guest review
Clean, roomy, modern and nicely decorated, with an academic feel (lovely lounge - called the Library, complete with bookshelves, fireplaces and comfortable sofas and chairs) , perfect for a hotel in the heart of the University of Pennsylvania.Genuine Expedia guest review
"One hot room!"
Our room was too hot even with the outside temps in the teens. Hotel gave us a new room, it just occurred late at night when we returned from a night out. Hotel engineer led us to believe he fixed it during an earlier visit, but on our later call he indicated not fixable. Hotel comped our breakfast and parking due to inconvenience experienced. They […] did not offer but I asked and they were more than willing to do. A wow would have been if they offered. Other than that, great place, great common facilities such as living room and library with fireplace. Restaurant breakfast very good, reasonable priced and wait staff excellent, accommodating, and friendly. Read moreGenuine Expedia guest review
Beautiful hotel with the nicest people working there..what more could you ask forGenuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review. We are thrilled to hear that you enjoyed your recent stay!
Took 45 minutes to get car. Church schedule was incorrect. Restaurant menu printed was 4 years old. Did not make dinner reservations as promised. No papers in the hotel on a Sunday. Restaurant and bar not open until 5PM. Very uncaring attitude from staff. Definitely won't stay here again.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for taking the time to share regarding your recent stay. We apologize for the inconveniences you experienced, as this is not typical of our hotel. We hope we could make it up to you on your next stay.
The valet was very disorganized, took 40 minutes, we ended up getting our own car, which was parked on the street. Bar was closed most of the weekend. Restaurant under staffed.Genuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the five star review Stephanie. We apologize for the inconvenience with the valet and restaurant that you experienced. This is not typical of our staff and we hope you will give us the opportunity to show you on your next stay with us.
The hotel is beautiful, well-maintained, and located right in the middle of the UPenn campus. The staff was very accommodating and helpful.Genuine Expedia guest review
I will start off by saying the hotel was great. Clean and comfortable- loved the library! The surrounding neighborhood was fine, with 'restaurant row' and public transportation just a few blocks away. There is a fee per day to park your car, but we were aware of this prior to our visit. My only complaint is that I booked and paid for this room 3 months […] prior to our visit. Our flight would be in late, so I called the hotel the morning of our stay to confirm our double room and to let them know we would be late, and to make sure our double room would be held. When we arrived we were told by the gentleman at the front desk that the only room available was a king, but he would put a roll away bed in there. He told me he was sorry but that is all they had left. In a city of sold out hotels, what do you do? Trying to make the best of the situation, we went to the room and with the roll away bed, there was no room to walk around. My angry husband found this unacceptable and went back to address this with the front desk; they found a double room- and moved us to it. It just bothers me that trying to be nice gets you no where- we had to get upset for them to give us what we paid for in the first place! Read moreGenuine Hotels.com guest review
Response by The Inn at Penn, A Hilton Hotel Thank you for the great review of your recent stay. We apologize for any miscommunication on our end, and are pleased to hear that your concerns were resolved. We hope this does not hinder your decision to stay out our hotel in the future, as it is not typical of our service.
"Top rate hotel"
Everything was very nice.Genuine Expedia guest review
Awesome!Genuine Hotels.com guest review
The room was clean and comfortable, although not as spacious as some I've stayed at for much less. It was Army-Navy weekend though. The staff was courteous and helpful. There are a few restaurants within walking distance. Used the main hotel restaurant the first night and we weren't impressed. The menu was limited and not that good. Price was too high […] for what we had and the service was only so-so. Read moreGenuine Hotels.com guest review
"Excellent hotel stay"
Everything was excellent. The staff was extra specialGenuine Expedia guest review
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