Holiday Inn Express Hotel & Suites Portland-Jantzen Beach - Portland

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Genuine Hotels.com guest review

The hotel was great this was our second time there and it continues to be our choice when in Portland

Genuine Hotels.com guest review

It was in a good location - close to many stores and restaurants. We went to BJs close by for dinner the first night which was very nice. We would stay there again. Friendly service

Genuine Hotels.com guest review

Our room was very clean, comfortable bedding, bathroom was clean and well equipped. The room looked very inviting to our eyes. We had very pleasant exchanges with the hotel staff. We had an excellent stay!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

room was clean hotel was quiet and breakfast was good indoor pool,spa and sauna would stay there again

Genuine Hotels.com guest review

We started out relying on the interstate signs to direct us, but quickly got lost once we exited the freeway. GPS got us back on track. The hotel is easy to get to (behind Target), but you can only access Jantzen Beach / Hayden Island by taking I-5: if there is a bridge lift, or afternoon gridlock, it affects how quickly or how easily you can get to […] and from Portland and Vancouver. The hotel is like most HIs - sauna and pool, nice clean rooms, pull-out sofas, free wifi, continental breakfast, etc. Read more

Genuine Hotels.com guest review

Great! Pool,jacuzzi, and a sauna. The suite was spacious and beds were good, not great.

Genuine Expedia guest review

It was super clean staff was very nice and we loved it thanks :)

Genuine Hotels.com guest review

Great staff! Friendly and had homemade cookies when we checked in. the room was clean and comfortable too.

Genuine Hotels.com guest review

We flew into Portland. There was no shuttle to the hotel. The cab cost $50. There was no restaurant within walking distance. There was no food available at hotel. There was no option to rent movies on the tv.

Genuine Hotels.com guest review

The location is very quite, yet close to resturants and shopping. Breakfast was great ! Rooms were clean and updated. I will stay here again

Genuine Hotels.com guest review

The room was clean and very nice. The bed was very comfortable. Excellent customer service.

Genuine Expedia guest review

The hotel is in wonderful shape and has a great pool! I love that it isn't huge but is comfortable and is very convenient for our purpose. This was our second stay at the location and we still feel the same way about it.

Genuine Hotels.com guest review

The bed was a bit soft. I think it is time for a replacement. The hotel seemed very clean and neat. The breakfast service was nice but the Lobby seemed a bit stark and not real inviting. I think it is time for an update there.

Genuine Hotels.com guest review

Friendly staff, great amenities, nice pool, delicious breakfast, modern hotel, very comfortable.

Genuine Hotels.com guest review

ENJOYED IT AND SEEING THE AREA AROUND AND OVER TO PORTLAND,OR.

Genuine Hotels.com guest review

Comfortable and clean room. Hotel had easy freeway access and was near a variety of shopping venues. Fridge and microwave were a plus. Didn't like that the computer access in the lobby was out in the open as you come off of the elevator. I would definitely stay here again.

Genuine Expedia guest review

Good location to freeway and shopping and dining

Genuine Hotels.com guest review

This room was incredibly quiet and clean. The location was probably the best part because its close to downtown Portland and Vancouver, WA, and made it convenient to go to either and avoid traffic. Great friendly staff and wonderful shaded parking. Didn't have all the amenities in the world, but the price was right!

Genuine Expedia guest review

The staff were not knowledgable. The hallway had a bad odor. They didn't code the key correctly so we were locked out. The breakfast was TERRIBLE!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice and clean room(that is my priority) and staff was pretty helpful. but breakfast wasn't good... better to get near the McDonald..and Wifi connection wasn't good... couldn't connect all night...close to some shops but just let you know that Target is not open now (under constraction)

Genuine Expedia guest review

Hotel was good to stay. I would recommend it.

Genuine Hotels.com guest review

The room was very clean and comfortable. Only problem was the plug ins did not work by the sink because the GFI would not reset. Good breakfast.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel was cheap for the area, just on the outskirts of Portland....about 6 miles from airport...the hotel was very clean, the beds were comfy, and big for a hotel room for that price. They didn't charge you for every little thing...courtesy Internet use, courtesy coffee in your room and tea and coffee 24 hours in breakfast area...pool was clean […] as was the hot tub! I'd stay again...the only misleading thing was that at the intersections next to shopping center states the hotel is 1 mile away from that light and the sign to the right said 1/2 mile...I'd go with 1/2 mile if I has to guess. Read more

Genuine Expedia guest review

Overall, this is a very nice hotel with generous-sized rooms, nice amenities, and pleasant staff. However, when we returned to the room at 9 p.m. for the second night of our stay, we discovered that the second bed had not been made up at all--it was as if the staff had gotten interrupted half-way through making up the room and had never returned to […] complete it. We called the front desk to advise of this, but given the hour, there apparently was nothing they could do. We mentioned this lapse again the following morning at check-out and got a "ho hum" response: no offer of a bill reduction or other accommodation, which was disappointing given the supposed satisfaction guarantee. Read more

Genuine Hotels.com guest review

The surrounding neighborhood was a little iffy, but the hotel itself was a nice surprise. Very quiet, clean, almost no one else around. We stayed 3 nights, used the pool all three days. The pool wasn't very big, but with our small child, it suited us just fine. The breakfast was really good too! Close to the freeway, it didn't take us long to get anywhere. […] My family would stay here again. Read more

Genuine Hotels.com guest review

I stayed at this hotel and this is what I discovered: Upon entry, I turned on the water tap and the water that came out was brown, not fit for drinking and certainly not fit for a shower or bath. There were live ants in the bed. There were live ants in the shower. I took photos and live video of the ants in the shower. There were live ants in the […] refrigerator. I took photos of the ants in the refrigerator. I called downstairs and complained and was told to wait for the manager on duty to contact me as she was running late. She did not contact me. I checked out three hours before I needed to. I went to the front desk only to be told by the manager that she could do nothing for me. I asked her for a receipt and left. I will not recommend this particular hotel to anyone. Read more

Genuine Hotels.com guest review

The breakfest sucked!

Genuine Hotels.com guest review

Our only downfall to this stay was a very sluggish toilet. This problem was attempted to be fixed by maintenance though and was not ignored. Hotel was VERY clean and the room was very comfortable. My children enjoyed the pool also which was open until 11pm!

Genuine Expedia guest review

The hotle is in a nice locaton close to a mini shoping center which has Target , Best buy , Toys r us old navy and a mini food court . Staff are very friendly this is one of the reason i have stayed there based on some ones review . Rooms are clean with good size and place is quite .

Genuine Expedia guest review

More than adequate. Our stay was fine.

Genuine Expedia guest review

Our room was nicer than similar rooms at a nearby big name hotel. It was very quiet, comfortable and very clean. The view wasn't great, but then we were there to go a conference not as vacationers.

Genuine Expedia guest review

Great Hotel for everyone from individuals to families. Very Clean, great pool, IT access, so, so comfortable beds, quiet location and yet convenient to island facilities and down town Portland/airport. We enjoyed breakfast............the most outstanding feature of the hotel was their selection of their staff............they were very customer focused […] from arranging transport, help with IT and information on the area - checking in and out was a breeze - very nice modern hotel ...........we would recommend............Sallyann and Robert Read more

Genuine Hotels.com guest review

Nice place I was expecting more luxury for the price, but it was simple not fancy but clean! We had a really nice experience good breakfast!

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything was good about our stay, very good breakfast,

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed at 4 different hotels during a 9 day vacation. This was by far the FINEST!

Genuine Hotels.com guest review

Just a bit removed from Portland but close enough not to be aproblem. Add a bit of travel time to get to your destination.

Genuine Expedia guest review

The rooms were clean and the bed comfortable. The bathtub had issues in that water flowed through the shower head and the spigot at the same time even though the shower valve was not engaged...pretty annoying when trying to run water to give our 17 month old a bath. The breakfast ran out of cinnamon rolls and bananas and had no other options for fruit. […] Also the room service employees left the bed linens they had changed out on a ledge in the room...they promptly sent someone up to remove them. Other than that it was a great hotel to stay in...very comfortable bed and pillows and still a good breakfast despite the shortages mentioned above. The location is very close to the Jantzen Beach shopping center. We were a little surprised that the island is not more high end...it's home to a large mobile home/RV park. Read more

Genuine Hotels.com guest review

The bed was fantastic. I have a nice queen bed at home, and this was a perfect (and huge) bed. Relatively quiet, slept very soundly. Pretty fair continental breakfast also. Small mall within walking distance, if you have to pick anything up at Target nearby. Overall, very pleased.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We enjoyed our two day stay at the Holiday Inn. The service was superb and the location was quiet. The food was wonderful and fresh. We would return and recommend this place to others. Thank you. Lorene

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was very nice but the pool was too cold. I have used pools at other hotels and this one did not feel like it was heated at all

Genuine Expedia guest review

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Genuine Hotels.com guest review