All hotels in Portland, Oregon, United States of America
1 room, 2 adults
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2300 N Hayden Island Dr Jantze, Portland, OR, 97217, United States of America, ‏‎855-239-9222
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4.2 / 5Excellent

Score breakdown (from 106 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    3.8
4.0 / 5Excellent
"One night in portland"
Overall the stay was good. Room comfortable and clean. The breakfast service could have been better. The pancake machine was out. There was no fat free yogurt. Otherwise nice overall.
Genuine Hotels.com guest review
1 night family trip Aug 14, 2013
A Traveler
US
4.0 / 5Excellent
"Very cozy"
Very nice hotel at a very affordable price! Complimentary breakfast is served, not at all fancy but is ok enough. After all, it's free. The room is very clean, mattresses are comfortable, TV is connected to the cable, the room looks new.
Genuine Expedia guest review
Other trip Aug 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel"
Great Hotel
Genuine Hotels.com guest review
1 night trip Jul 19, 2013
Dale
US
5.0 / 5Outstanding
"Good home base to see Portland"
A little out of the way, but affordable and comfortable. Our view was of the rooftop, but we weren't in our room very much anyway.
Genuine Hotels.com guest review
3 night family trip Jul 15, 2013
Tracy
US
2.0 / 5Fair
"Room w/ malfunctioning AC still given to customer"
Elderly woman front desk staff checked us in a room w/ a malfuntioning AC. After spending about 15 minutes in the room, the AC still was not able to cool the room. The fan speed would not turn high and the cool would shutoff every 5 min and resets. Called front desk to move to another room w/ functioning AC. Staff was trying to convince me that all AC in the hotel work the same way... Really now!!! She then asked me if we have used the beds in the room... Yeah! That's the first thing i do is to lay on the bed and use the bathroom when i get in after a 6 hr drive. She then said she would not be able to sell that room since all her house keeping had already left... Like it's my fault she gave me a mediocre room! She then ask how many nights i was staying... Really!!! As if it will matter? One bad night it more than enough which i don't plan on having... What attitude this old woman had but because i have a soft spot for elderly people i was still being nice to her and i was moved to a better room. ((Thanks for the hassle) Breafast staff barely kept up with refills. Will try other HIE location next time.
Genuine Expedia guest review
Other trip Jul 16, 2013
Wall-e
US
5.0 / 5Outstanding
"Nice!"
Big, clean, comfortable room!
Genuine Hotels.com guest review
1 night trip May 25, 2013
Rick
US
5.0 / 5Outstanding
"Clean, Quiet, Convienent...All around a Good place"
Our room was clean & quiet. The hotel is large & spread out which is nice. Everything was pretty new. Beds were comfy. NO Bed bugs(We checked first before taking the luggage in). We didn't use the pool, but it was nice looking in there & right by the front desk. The complimentary Breakfast was one of the best I've had at hotels. It was in a Very Nice area and close to shopping. Everything we needed was right there on Janzen Beach drive which meant we didn't have to GPS our way around to find a toothbrush for my daughter or Starbucks for us. Will Definantly book there again when we go to Portland & tell our friends about it !
Genuine Expedia guest review
Other trip May 4, 2013
Tonya
US
5.0 / 5Outstanding
"Clean place to stay"
This hotel was clean, which to me, is the MOST important thing. It looks like it is well maintained. Our room was nice and quiet, but don't expect a view, it is in the middle of a business area. We will stay there again when we are in the Vancouver, WA/Portland area.
Genuine Expedia guest review
Other trip Apr 22, 2013
Jodi
US
5.0 / 5Outstanding
"second time"
The hotel was great this was our second time there and it continues to be our choice when in Portland
Genuine Hotels.com guest review
Other trip Apr 16, 2013
bulldog
US
5.0 / 5Outstanding
"Good for UP visitors"
It was in a good location - close to many stores and restaurants. We went to BJs close by for dinner the first night which was very nice. We would stay there again. Friendly service
Genuine Hotels.com guest review
2 night trip Apr 1, 2013
Possible UP family
US
4.0 / 5Excellent
"best bang for your buck"
The staff were friendly and professional, room was large, clean and comfortable. We travel to Portland 2-3 times a year, and this was by far the best Hotel we have stayed in. I would recommend this Hotel as it was not only reasonable, it far exceeded the value for price index, and we plan on using this hotel again.
Genuine Expedia guest review
Other trip Apr 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Relaxing!"
Our room was very clean, comfortable bedding, bathroom was clean and well equipped. The room looked very inviting to our eyes. We had very pleasant exchanges with the hotel staff. We had an excellent stay!
Genuine Hotels.com guest review
1 night family trip Mar 16, 2013
Bonnie
US
4.0 / 5Excellent
"noise between walls"
walls very soft. You can hear an elephant walking from upstairs!!
Genuine Expedia guest review
Other trip Mar 18, 2013
A Traveler
US
4.0 / 5Excellent
"Great staff"
room was clean hotel was quiet and breakfast was good indoor pool,spa and sauna would stay there again
Genuine Hotels.com guest review
2 night trip Jan 25, 2013
A Traveler
US
4.0 / 5Excellent
"Overnight stay - emphasis on *stay*"
We started out relying on the interstate signs to direct us, but quickly got lost once we exited the freeway. GPS got us back on track. The hotel is easy to get to (behind Target), but you can only access Jantzen Beach / Hayden Island by taking I-5: if there is a bridge lift, or afternoon gridlock, it affects how quickly or how easily you can get to and from Portland and Vancouver. The hotel is like most HIs - sauna and pool, nice clean rooms, pull-out sofas, free wifi, continental breakfast, etc.
Genuine Hotels.com guest review
1 night trip Dec 14, 2012
A Traveler
US
5.0 / 5Outstanding
"Great stay."
Great! Pool,jacuzzi, and a sauna. The suite was spacious and beds were good, not great.
Genuine Expedia guest review
Other trip Nov 30, 2012
Dave
US
5.0 / 5Outstanding
It was super clean staff was very nice and we loved it thanks :)
Genuine Hotels.com guest review
1 night business trip Oct 20, 2012
Alejandra
US
5.0 / 5Outstanding
"Visit"
Great staff! Friendly and had homemade cookies when we checked in. the room was clean and comfortable too.
Genuine Hotels.com guest review
1 night trip Oct 13, 2012
Jake
US
2.0 / 5Fair
"Poor location"
We flew into Portland. There was no shuttle to the hotel. The cab cost $50. There was no restaurant within walking distance. There was no food available at hotel. There was no option to rent movies on the tv.
Genuine Hotels.com guest review
2 night trip Oct 11, 2012
A Traveler
US
4.0 / 5Excellent
The location is very quite, yet close to resturants and shopping. Breakfast was great ! Rooms were clean and updated. I will stay here again
Genuine Hotels.com guest review
Other trip Oct 5, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
The room was clean and very nice. The bed was very comfortable. Excellent customer service.
Genuine Expedia guest review
Other trip Sep 5, 2012
A Traveler
US
4.0 / 5Excellent
"Great Location"
The hotel is in wonderful shape and has a great pool! I love that it isn't huge but is comfortable and is very convenient for our purpose. This was our second stay at the location and we still feel the same way about it.
Genuine Hotels.com guest review
3 night trip Aug 31, 2012
Catherina
US
4.0 / 5Excellent
The bed was a bit soft. I think it is time for a replacement. The hotel seemed very clean and neat. The breakfast service was nice but the Lobby seemed a bit stark and not real inviting. I think it is time for an update there.
Genuine Hotels.com guest review
1 night trip Aug 29, 2012
A Traveler
US
5.0 / 5Outstanding
"customer service with all the amenities"
Friendly staff, great amenities, nice pool, delicious breakfast, modern hotel, very comfortable.
Genuine Hotels.com guest review
1 night trip Aug 17, 2012
Hargrove
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"I liked it!"
Nice place. Easy 15 min walk to river/marina to watch fire works. Nice and clean.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Portland-Jantzen Beach
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Macda Ressom Front Desk Manager
1 night romance trip Jul 4, 2015
amie
CA
4.0 / 5Excellent
"Close to state line"
Stayed here because it was near the Vancouver WA convention centre where we were attending a dance conference. The pancake maker broke one morning so kids were disappointed. Coffee was extremely weak and the eggs were overly salty, but the yoghurt was a good brand and the bacon was real.
Genuine Expedia guest review
Other trip Jan 27, 2015
T
CA
4.0 / 5Excellent
"Great location"
We went to the Winter Wonderland in the international race way. This hotel is at excellent location. Also it is quite close to a shopping mall. My only complaint is that the ventilator made constant noise at the night. Not sure if it was only my room, but it was a little annoying during sleep.
Genuine Expedia guest review
Other trip Dec 30, 2014
SP
CA
4.0 / 5Excellent
"Comfortable and clean"
Generally a pleasant stay. Room was clean and spacious, though the walls are a little to thin. Driving access to downtown Portland was easy.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Portland-Jantzen Beach
Thank you Phil for your kind review. I am happy to hear you had a wonderful stay with us. We look forward to seeing you again in the future!
Other trip Sep 26, 2014
Phil
CA
4.0 / 5Excellent
"stay was good"
everything was good. staff were great and the room was very confortable. the indoor pool and spa was a nice little bonus. the pool needed more filtering though, because after I jumped i noticed a lot of long hair floating around and that cut my swim time short. the bed was a bt soft to my liking but overall was a confortable stay.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Portland-Jantzen Beach
Thank you Herby for your kind review. I am very happy to hear that your experience with our staff was so wonderful. Also, we are currently updating our pool pumps so they will be much more effective for your future stay with us!
Other trip Aug 30, 2014
Herby
CA
5.0 / 5Outstanding
"Nice clean and well looked after hotel"
Stopped here for a couple of nights, while travelling on family trip through Washington and Oregon. Used the pool, spa and fitness room and had a nice breakfast each day
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Portland-Jantzen Beach
Thank you J for taking the time to write a review of our hotel. I am very happy to hear that your stay was so wonderful. We really strive to make our guests feel like they are at their home away from home. We look forward to having you as our guest again in the future!
Other trip Aug 24, 2014
J
GB
4.0 / 5Excellent
"Convenient, reliable accommodation"
We enjoyed a five night stay at this hotel while in Portland for our son's wedding. We were very happy with the size of the room, the extra amenities, the breakfast and the friendly accommodating staff.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Portland-Jantzen Beach
Thank you for your review! We are happy to hear you enjoyed your stay. We look forward to seeing you again in the future!
Other trip Jul 1, 2014
A Traveler
CA
3.0 / 5Good
It was an enjoyable stay with my family of four except for the Breakfast. It was just a simple continental Breakfast. Other than that, we had no issue as we were there during the Christmas break.
Genuine Hotels.com guest review
2 night trip Dec 25, 2013
Irshad
CA
2.0 / 5Fair
Due to a plumbing emergency on our floor of the hotel during our second day, we had to be moved to another room that was beside the hotel whirlpool. It was impossible to sleep with the machinery noise and there were no other rooms available at the hotel. The staff did not help us find accommodation elsewhere when we checked out in the middle of the night. We had to drive many miles to find another motel with a vacancy.
Genuine Hotels.com guest review
2 night trip Aug 23, 2013
A Traveler
CA
4.0 / 5Excellent
"Clean, convenient, quiet"
Hotel was very clean, friendly, in a quiet area though there were restaurants and shopping nearby. No loud road noise. The pool is pretty small. Try to get on the top floor to avoid thumping as people get up and leave in AM. This hotel is a great choice for coming into Portland from the north.
Genuine Hotels.com guest review
1 night trip Jun 28, 2013
A Traveler
CA
4.0 / 5Excellent
"Satisfied customer"
Area looked a bit sketchy at first but everything worked out. Breakfast was great, well stocked with bacon, scrambled eggs, danishes, bagels, muffins, cereal, yogurt, milk, tea, juices and a few more items I forgot. Staff was friendly. No complaints here.
Genuine Expedia guest review
Other trip Feb 19, 2013
Terry
CA

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Ok beliggenhed til Colombia river George vandfald"
Flot natur langs historic highway 30 Dæmning og dejlig lokalt øl i Portland ....................
Genuine Expedia guest review
Other trip Apr 8, 2015
Jellestad
DK
4.0 / 5Excellent
"Schönes Hotel aber schlechtes Frühstück"
Insgesamt ein sehr angenehmer Aufenthalt, Frühstück leider aber sehr dürftg.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Portland-Jantzen Beach
Thank you for your kind review! We are happy to hear you had such a wonderful stay. We look forward to seeing you again in the future!
2 night family trip Jul 10, 2014
Wolf Kaiser
DE
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night business trip Aug 18, 2015
Ashley
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Elaine
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Jul 24, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Jul 25, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Portland-Jantzen Beach
Thank you Mike for the kind review! We hope to see you again in the future!
1 night business trip Jun 19, 2014
Mike
US
3.0 / 5Good
Genuine Hotels.com guest review
2 night trip Jun 28, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Jun 14, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Apr 11, 2014
Holiday inn
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night trip Feb 18, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night trip Aug 22, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Jul 5, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Jun 27, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Jun 16, 2013
Megan
US
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