"Good business or less expensive family place to st"
Hotel staff was more than friendly and accommodating. The hotel conducts a simple wine and beer hour in the evening with light snacks. And the breakfast is nice with plenty of cold and hot foods. While this is on the river and has a view of it, beware it is close to I205 so there is road noise. Close the sliding door and it is blocked. Also, the HVAC […] unit tends to be a bit noisy but the rest of the features of the hotel offset that one smaller inconvenience. Read moreGenuine Hotels.com guest review
"Won't stay at again."
Came for medical treatments. Upon arrival we saw we did not receive the suite we had requested. Was told those were mainly for the Business people. What not impressed with check in at all! Everyone else was great and friendly.Genuine Hotels.com guest review
Response by Holiday Inn Express Portland SE- Clackamas Area I appreciate you taking the time to write a review regarding your stay and apologize that it was less than what you expected . I can assure you that all our rooms types are open for any quest to reserve at anytime. We have a variety of rooms types available from a king standard to a two bed deluxe room. I do apologize for your less than perfect stay and hope that you will come stay again next time your travels bring you to the area.
"Great Place to stay"
Our stay was great! The night desk was so helpful. would stay there again. The only down side was the breakfast, the warm food Eggs, Sausages, and the biscuits Gravy were cold.Genuine Hotels.com guest review
Response by Holiday Inn Express Portland SE- Clackamas Area Thank you for taking the time to write a review. I do apologize that the warm breakfast items were not warm when you ate them ,I have discussed this with the breakfast staff to ensure that each items stays warm during breakfast hours. I also have shared your comments with the staff and pleased to read that they were helpful during your stay. I hope that you will come see us again! Safe travels.
"Great stop for business trip"
Very easy access off of freeway. Room was quite clean and the complimentary breakfast had a great selection of food items. The staff was pleasant and gave me directions to various destinations locally. View of river from balcony, but the freeway noise was a bit loud to enjoy it.Genuine Hotels.com guest review
"River view in Clackamas."
Wonderful place. I'd recommend this place to anyone.Genuine Hotels.com guest review
"Great River Views"
Great balconies overlooking the riverGenuine Hotels.com guest review
"Best Holiday Inn"
Loved the service and the friendly staff. Beautiful view of the river from my room that had a balcony. Excellent location with Safeway right across parking lot, a restaurant easy access to the 205-freeway. They had hot breakfast in the morning and free snacks in the evening of chips and sala, party mix snacks, mini salad bar, and free drinks like soda, […] BEER&water...dining area charming with spread out seating and comfy chairs by the fireplace which I enjoyed:). My room was fairly clean. I'd go here again! Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Portland SE- Clackamas Area It is a pleasure to read the review that you took the time to write, I have shared it with the hotel staff and we all say thank you and hope that you do come back the next time that you travel to the Portland SE/Clackamas area. We are pleased you enjoyed your stay and the amenities that we had to offer at the hotel.
"Overall, A Great Stay"
First, if you have kids and want a warm pool, this is the place. Second, breakfast is ok, but if you have dietary issues (dairy/lactose) be forewarned that the eggs do have cheese in them and your choices will be limited. I never understood why US Holiday Inns do not offer soy/milk alternative like some of their Canadian counterparts. Our room was clean, […] but did have some sticky candy residue on the floor next to the bed. Staff was courteous and welcoming. We will stay again. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Portland SE- Clackamas Area Thank you for your review of our property, The staff and myself take each review as a learning tool so that we can better the service and quality of each guest stay. I am pleased to read that you enjoyed the pool and able to use it during your stay. Our breakfast items are rotated so that we have a different egg product daily, some days we will have the cheese omelets other days we will have egg patties(good for egg sausage sandwiches) or scrambled eggs. I do apologize for not have a soy or other alternative milk item product. I know that people have many dietary needs and our new breakfast requirements tries to cater to the many different needs. I do apologize for the sticky residue on the floor next to the bed in the room and have since spoken to the housekeeping department . I look forward to your next stay with us!
"Great spot to spend the night"
Although not a recreation spot--and certainly not much to do in the immediate vicinity--this was a comfortable and quiet spot to spend the night. The little river outside the window was an enjoyable bonus. TIP: for those on a low carb diet, skip the free breakfast.Genuine Hotels.com guest review
Our room was small, but comfortable. The complimentary breakfast was a plus because it saved us time and money, AND it was pretty good. The only negative side of our stay was the freeway noise. We were on the river side, which is beautiful, but you can't go outside because the sound is deafening. We kept the fan on high all night long to reduce the […] noise. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Portland SE- Clackamas Area Thank you for taking the time to write a review about our property. Each review is read by all staff members so its great to see that you enjoyed your stay. We are glad that you were able to enjoy the view of the river and apologize that the noise from the freeway was a trouble for you. I am pleased to read that you also enjoyed the breakfast, we recently made some changes to it to accommodate several dietary needs. I hope that you will stay with us the next time that you travel to the Portland SE/Clackamas area .
"Nice to have one night there"
I had one night there and I really enjoyed with my buddies we were in road trip from San Diego To Seattle and we stopped there. Overall, it is an amazing and relax place especially, if you have balcony overlooking to the river .Genuine Expedia guest review
Wonderful staff!Genuine Hotels.com guest review
"Not in Southeast Portland!"
CAUTION, before you book this room, keep in mind that it is not located in Southeast Portland. This means that you will have quite a distance to travel if you need to conduct business in Southeast Portland.Genuine Expedia guest review
Nice view of the river, close to the freeway, but you can't hear much noise which is a bonus. Staff was helpful and freindly. I would definately recommend this hotel.Genuine Hotels.com guest review
Good location and a great value.Genuine Hotels.com guest review
Room lacking some minor maintenance.Genuine Hotels.com guest review
"A decent night's sleep."
Breakfast was good & staff were very helpful and pleasant.Genuine Hotels.com guest review
The hotel suited our purposes just fine. I would have liked room service but not a big deal. I had requested a quiet room on the top floor about 6 weeks prior to my stay and was given a room on the third floor that was medium quiet. Why bother making reservations early if no one pays attention??Genuine Hotels.com guest review
"Easy to find from the highway"
Very good complementary breakfast!Genuine Hotels.com guest review
Excellent facilities and view of river. Very good breakfast bar. Obliging and helpful staff. Would definitely stay here again.Genuine Hotels.com guest review
Everything was excellent, would recommend to any one,Genuine Hotels.com guest review
"Location, Location, Location"
The service leaves a lot to be desired as housekeeping is slow, the TV went out for four hours, and the hot water didn't work for one morning BUT...you're not going to beat the location. There is a swimming river with safe cliff jumping right behind the hotel, a Safeway grocery store in the parking lot, and an awesome bar/restaurant called High Rocks […] right behind the Safeway. Read moreGenuine Hotels.com guest review
"Nice, clean hotel right on the river"
We stayed for a wedding and the hotel was clean with nice decor. Our room was very large, with a view of the river (and the highway, but that's ok). Location was centrally located and easy to get on/off the highway. The free breakfast in the morning was great! We weren't able to take advantage of the evening reception they have Mondays-Thursdays, but […] that's a nice perk I didn't realize was included. All in all, would definitely stay again! Read moreGenuine Expedia guest review
"No control of people"
Hotel was nice, but let kids run wild on all floors. No control said they had no control of kids, noises all night all around BAD experience .I like staying at holiday inn but not this oneGenuine Expedia guest review
"Very comfortable and a neat location"
Our room was very comfortable. It looked right out over the river where kids were diving off the rocks. It was a great summer scene. The breakfast was delicious, considering the continental nature of it. There is a Safeway located across the parking lot, which was very convenient. My only complaint is that the hallways were very warm. We visited in […] early August, during a very warm week. Our room temperature was fine because it had its own air conditioner. But our room was located on the fourth floor and it felt like the heat was actually on in the hallways as the heat rose from lower floors. I would definitely stay here again but I would let the management know about the heat issue. Read moreGenuine Hotels.com guest review
"Nice and close to a river"
The hotel was beautiful! The pool was not warm though:(Genuine Expedia guest review
"Nice Hotel & Convenient Location."
A good place to stay if you like having a the convenience of grocery store with a renound coffee shop inside all located across from the parking lot. Great value.Genuine Expedia guest review
"Comfortable and convenient"
Hotel room was comfortable and well appointed. Refrigerator and proximity to Safeway a plus. Appreciated the DVD player. Hallway and stairwell were very hot. Disappointed that whirlpool was closed for maintenance. Pool was nice and warm -- a rarity! - but small for hotel size and fairly crowded. Breakfast was so so. Apples, oranges, and bananas were […] mostly gone and there were limited choices for our vegan family. I would recommend sliced season fruit (watermelon, cantaloupe, strawberries, etc.), non dairy milk (like almond milk), veggie patties (we have stayed in hotels that have a sign offering them by request), etc. Read moreGenuine Hotels.com guest review
"Nice hotel for the location"
Great hotel next to the river. Buffet breakfast was great and convenient. 2 queen beds room was nice and large. Only downsize is that the bathtub drains is very slow.Genuine Expedia guest review
This is a comfortable, clean, centrally-located place to stay, with quick and easy access to 205 and nearby shopping. Our room had a view of the river, where lots of people were diving and enjoying the water. The freeway is also in plain view, but noise wasn't an issue. The room was clean, the bed was comfortable, the AC worked great, and we liked the […] kitchen amenities. There was no tub in our unit, which would have been nice, but the large shower had a great adjustable head. Free parking and breakfast, always a plus. Breakfast menu was okay, but there was only one employee refilling things as quickly as she could so there was lots of waiting. We stayed three nights so the Safeway with deli just across the parking lot was very convenient. Service station only a block away. Overall, a great place to stay. Read moreGenuine Expedia guest review
"Ok for a one-night stop on the road"
Found a few hairs in the bathroom which is a big NO for me. When you stumble on such a basic requirement, this is bad. Otherwise, it's a rather new property with all the amenities you would expect from a hotel of this category. The view on the river was pretty good. Kind of grumpy staff but they do their job.Genuine Hotels.com guest review
We walked in the room it was clean however we found hair in the bathtub. The next day we went for breakfast and had coffee. My daughter got there at 9:20 crab some muffins. She started to figure out the pancake machine so I stood up to help her and a lady by the name of Adriana grab the door of the pancake machine and shut the door. So I told her excuse […] me but I am trying to make some pancake and replied it's 9:30 we are close. Also I noticed a gentleman was getting some yogurt and she did the same thing shut the door and locked it. So I just said this is the service we get here. Then she started to give the guy the yogart and comes back to us and tells us the pancake is all gone. So we were done spoke with the manager and just left the hotel and headed home even if we paid for 2 nights. Horrible experience never coming back. Fine lines should say no longer Holiday Inn owned. Read moreGenuine Expedia guest review
In town for a baseball tournament and the hotel was central to fields and has great freeway access. We travelled with our dog, so had a pet room that was great, didn't smell. Located right next to the river so the dog could swim and the kids could jump from the rocks. Food and service was good. The neighborhood seems a little iffy in the evenings. Didn't […] have concern for my safety, but wouldn't let my kids wander around outside by themselves in the evening. Read moreGenuine Hotels.com guest review
"Excellent Value in a Greater Portland Hotel"
This is a well built hotel in near new condition. The rooms all have a lovely view and balcony facing the Clakamas River. Although there's a busy highway bridge beyond the river, making for a high background noise level, the doors all have sound proofing and the rooms are very quiet. The place is solidly built like a hotel should be, in other words. […] The bed was terrific, super comfortable, and the room was very pleasant. The staff was friendly, and they even supplied a complimentary evening salad and glass of wine. The breakfast was ample and had lots of hot and cold selections. There's a nice indoor pool on the lower level. We'd stay here again in a heartbeat! Read moreGenuine Expedia guest review
"nice stop over"
On our way from the beach to Seattle stopped over for the night.Genuine Hotels.com guest review
Response by Holiday Inn Express Portland SE- Clackamas Area We are glad that you enjoyed your stop here in Clackamas. All our guests enjoy the view from all our rooms of the Clackamas River. After a long day of travel its wonderful to be able to relax and enjoy the view. We do hope that you will come back soon the next time your travels bring you this way.
Good place by 205 freewayGenuine Hotels.com guest review
Wonderful experience. I loved sitting on the deck and watching the water sorts on the river. A very special perk. The hotel and staff were wonderful. Sandy was so helpful when checked in & has inquires at the front desk. I will return anytime I am in the area.Genuine Expedia guest review
Response by Holiday Inn Express Portland SE- Clackamas Area Our goal is to make sure that every guest has an exceptional experience. its a wonderful little perk to be able to enjoy the Clackamas river view from the rooms. Our hotel staff strives to make sure that each one of our guest is treated like family and that we can answer any questions that they might have about the area. Thank you very much for taking the time to write a review , each review is shared with our staff and it makes them take great pride in their hotel and their work. We look forward to seeing you on your next trip to the area.
"Nice view from our balcony."
Clean comfortable user friendly hotel with a friendly helpful staff.Genuine Expedia guest review
"Hotel facility is mediocre, service poor"
Poor customer experience with the staff at the front desk, from check in to check out. Long wait time to find someone to come to the front desk to check in, to ask for font desk help to re-code key twice, & checking out and I was the only one checking in & out. Just couldn't find someone at the front desk. My room had a very noisy air conditioning unit, […] kept me up all night and this was summer with near 100 degrees temp. Called front desk from my room, to request room change. Front desk said couldn't move me because they are sold out, there was nothing they can do. They just didn't care. Read moreGenuine Expedia guest review
"Great hotel for a family stay"
We stayed in a king suite and only have a few tiny complaints about the place. CONS: The hot tub wasn't really "hot," the AC unit was in the second room and didn't circulate very well to the main area so my daughter got too cold at night while me and my husband were too warm. When the sliding door to the balcony was open we could hear trains but it […] was very faint once closed. PROS: Staff was very friendly and helpful. Grocery store within a minutes walk. Two TVs with DVD player that made for a relaxing night. Clean, big room with a wonderful view (once you get past the freeway). All in all, the updating, service, cleanliness, and proximity to grocery store and main Portland area was wonderful. Read moreGenuine Hotels.com guest review
I spent a wonderful night thereGenuine Hotels.com guest review
"8 day stay - business and pleasure"
Excellent staff. Clean, spacious room at a very reasonable rate. Complimentary drinks and salad bar at night and decent free breakfast.Genuine Expedia guest review
Right next to 205, that makes the location convenient but also results in freeway noise in your room. The AC fan provided just enough white noise but if you are a light sleeper you will likely not sleep well. Right on the river, it is beautiful. Safeway in the same lot as the hotel, you can just walk there to get your snacks.Genuine Hotels.com guest review
"No HOT WATER"
We did not have any hot water to take our showers. When my husband went down to talk to them he was told by the maintenance man that this was common at this facility. Had requested a quiet room instead we were put in the closest room to the freeway. Felt the room and service was way to high for the service we received.Genuine Hotels.com guest review
Really surprised how nice this hotel was! Comfortable beds and great service from everyone we encountered. Decent breakfast and great-performing internet.Genuine Hotels.com guest review
What a great hotel! The front desk was very accommodating and they even had free drinks at night!Genuine Hotels.com guest review
A one-night stay with my family. It was liveable for a one-night stay. The beds were comfy. The room also came with a small sofa. The bathroom was very small, with the sink area separate from the toilet and shower. The room came with a small refrigerator. On the lower level, there's a small fitness room and a swimming pool. Good for a short stay.Genuine Hotels.com guest review
Nice surprise to be on river 5 th floor grateful for terrific breakfast one of our best stays in Ptld very restfulGenuine Expedia guest review
The front desk help was fantastic. Nice breakfast assortment. Big, comfy room.Genuine Hotels.com guest review
The hotel is in an awesoem location, right off of I205. Our room was comfortable and big. Breakfast was well stocked and good. The staff was nice but seemed a bit defensive as if there had been a lot of rude guests or their management is too over controlling. My children were really excited to use the pool and we went down to the pool during the posted […] open hours. The door was locked with no sign and the water was murky and kind of gross. Other than that it was a really good experience. Read moreGenuine Hotels.com guest review
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