The hotel suited our purposes just fine. I would have liked room service but not a big deal. I had requested a quiet room on the top floor about 6 weeks prior to my stay and was given a room on the third floor that was medium quiet. Why bother making reservations early if no one pays attention??Genuine Hotels.com guest review
"Easy to find from the highway"
Very good complementary breakfast!Genuine Hotels.com guest review
Excellent facilities and view of river. Very good breakfast bar. Obliging and helpful staff. Would definitely stay here again.Genuine Hotels.com guest review
Everything was excellent, would recommend to any one,Genuine Hotels.com guest review
"Location, Location, Location"
The service leaves a lot to be desired as housekeeping is slow, the TV went out for four hours, and the hot water didn't work for one morning BUT...you're not going to beat the location. There is a swimming river with safe cliff jumping right behind the hotel, a Safeway grocery store in the parking lot, and an awesome bar/restaurant called High Rocks […] right behind the Safeway. Read moreGenuine Hotels.com guest review
"Nice, clean hotel right on the river"
We stayed for a wedding and the hotel was clean with nice decor. Our room was very large, with a view of the river (and the highway, but that's ok). Location was centrally located and easy to get on/off the highway. The free breakfast in the morning was great! We weren't able to take advantage of the evening reception they have Mondays-Thursdays, but […] that's a nice perk I didn't realize was included. All in all, would definitely stay again! Read moreGenuine Expedia guest review
"No control of people"
Hotel was nice, but let kids run wild on all floors. No control said they had no control of kids, noises all night all around BAD experience .I like staying at holiday inn but not this oneGenuine Expedia guest review
"Very comfortable and a neat location"
Our room was very comfortable. It looked right out over the river where kids were diving off the rocks. It was a great summer scene. The breakfast was delicious, considering the continental nature of it. There is a Safeway located across the parking lot, which was very convenient. My only complaint is that the hallways were very warm. We visited in […] early August, during a very warm week. Our room temperature was fine because it had its own air conditioner. But our room was located on the fourth floor and it felt like the heat was actually on in the hallways as the heat rose from lower floors. I would definitely stay here again but I would let the management know about the heat issue. Read moreGenuine Hotels.com guest review
"Nice and close to a river"
The hotel was beautiful! The pool was not warm though:(Genuine Expedia guest review
"Nice Hotel & Convenient Location."
A good place to stay if you like having a the convenience of grocery store with a renound coffee shop inside all located across from the parking lot. Great value.Genuine Expedia guest review
"Comfortable and convenient"
Hotel room was comfortable and well appointed. Refrigerator and proximity to Safeway a plus. Appreciated the DVD player. Hallway and stairwell were very hot. Disappointed that whirlpool was closed for maintenance. Pool was nice and warm -- a rarity! - but small for hotel size and fairly crowded. Breakfast was so so. Apples, oranges, and bananas were […] mostly gone and there were limited choices for our vegan family. I would recommend sliced season fruit (watermelon, cantaloupe, strawberries, etc.), non dairy milk (like almond milk), veggie patties (we have stayed in hotels that have a sign offering them by request), etc. Read moreGenuine Hotels.com guest review
"Nice hotel for the location"
Great hotel next to the river. Buffet breakfast was great and convenient. 2 queen beds room was nice and large. Only downsize is that the bathtub drains is very slow.Genuine Expedia guest review
This is a comfortable, clean, centrally-located place to stay, with quick and easy access to 205 and nearby shopping. Our room had a view of the river, where lots of people were diving and enjoying the water. The freeway is also in plain view, but noise wasn't an issue. The room was clean, the bed was comfortable, the AC worked great, and we liked the […] kitchen amenities. There was no tub in our unit, which would have been nice, but the large shower had a great adjustable head. Free parking and breakfast, always a plus. Breakfast menu was okay, but there was only one employee refilling things as quickly as she could so there was lots of waiting. We stayed three nights so the Safeway with deli just across the parking lot was very convenient. Service station only a block away. Overall, a great place to stay. Read moreGenuine Expedia guest review
"Ok for a one-night stop on the road"
Found a few hairs in the bathroom which is a big NO for me. When you stumble on such a basic requirement, this is bad. Otherwise, it's a rather new property with all the amenities you would expect from a hotel of this category. The view on the river was pretty good. Kind of grumpy staff but they do their job.Genuine Hotels.com guest review
We walked in the room it was clean however we found hair in the bathtub. The next day we went for breakfast and had coffee. My daughter got there at 9:20 crab some muffins. She started to figure out the pancake machine so I stood up to help her and a lady by the name of Adriana grab the door of the pancake machine and shut the door. So I told her excuse […] me but I am trying to make some pancake and replied it's 9:30 we are close. Also I noticed a gentleman was getting some yogurt and she did the same thing shut the door and locked it. So I just said this is the service we get here. Then she started to give the guy the yogart and comes back to us and tells us the pancake is all gone. So we were done spoke with the manager and just left the hotel and headed home even if we paid for 2 nights. Horrible experience never coming back. Fine lines should say no longer Holiday Inn owned. Read moreGenuine Expedia guest review
In town for a baseball tournament and the hotel was central to fields and has great freeway access. We travelled with our dog, so had a pet room that was great, didn't smell. Located right next to the river so the dog could swim and the kids could jump from the rocks. Food and service was good. The neighborhood seems a little iffy in the evenings. Didn't […] have concern for my safety, but wouldn't let my kids wander around outside by themselves in the evening. Read moreGenuine Hotels.com guest review
"Excellent Value in a Greater Portland Hotel"
This is a well built hotel in near new condition. The rooms all have a lovely view and balcony facing the Clakamas River. Although there's a busy highway bridge beyond the river, making for a high background noise level, the doors all have sound proofing and the rooms are very quiet. The place is solidly built like a hotel should be, in other words. […] The bed was terrific, super comfortable, and the room was very pleasant. The staff was friendly, and they even supplied a complimentary evening salad and glass of wine. The breakfast was ample and had lots of hot and cold selections. There's a nice indoor pool on the lower level. We'd stay here again in a heartbeat! Read moreGenuine Expedia guest review
"nice stop over"
On our way from the beach to Seattle stopped over for the night.Genuine Hotels.com guest review
Response by Holiday Inn Express Portland SE- Clackamas Area We are glad that you enjoyed your stop here in Clackamas. All our guests enjoy the view from all our rooms of the Clackamas River. After a long day of travel its wonderful to be able to relax and enjoy the view. We do hope that you will come back soon the next time your travels bring you this way.
Good place by 205 freewayGenuine Hotels.com guest review
Wonderful experience. I loved sitting on the deck and watching the water sorts on the river. A very special perk. The hotel and staff were wonderful. Sandy was so helpful when checked in & has inquires at the front desk. I will return anytime I am in the area.Genuine Expedia guest review
Response by Holiday Inn Express Portland SE- Clackamas Area Our goal is to make sure that every guest has an exceptional experience. its a wonderful little perk to be able to enjoy the Clackamas river view from the rooms. Our hotel staff strives to make sure that each one of our guest is treated like family and that we can answer any questions that they might have about the area. Thank you very much for taking the time to write a review , each review is shared with our staff and it makes them take great pride in their hotel and their work. We look forward to seeing you on your next trip to the area.
"Nice view from our balcony."
Clean comfortable user friendly hotel with a friendly helpful staff.Genuine Expedia guest review
"Hotel facility is mediocre, service poor"
Poor customer experience with the staff at the front desk, from check in to check out. Long wait time to find someone to come to the front desk to check in, to ask for font desk help to re-code key twice, & checking out and I was the only one checking in & out. Just couldn't find someone at the front desk. My room had a very noisy air conditioning unit, […] kept me up all night and this was summer with near 100 degrees temp. Called front desk from my room, to request room change. Front desk said couldn't move me because they are sold out, there was nothing they can do. They just didn't care. Read moreGenuine Expedia guest review
"Great hotel for a family stay"
We stayed in a king suite and only have a few tiny complaints about the place. CONS: The hot tub wasn't really "hot," the AC unit was in the second room and didn't circulate very well to the main area so my daughter got too cold at night while me and my husband were too warm. When the sliding door to the balcony was open we could hear trains but it […] was very faint once closed. PROS: Staff was very friendly and helpful. Grocery store within a minutes walk. Two TVs with DVD player that made for a relaxing night. Clean, big room with a wonderful view (once you get past the freeway). All in all, the updating, service, cleanliness, and proximity to grocery store and main Portland area was wonderful. Read moreGenuine Hotels.com guest review
I spent a wonderful night thereGenuine Hotels.com guest review
"8 day stay - business and pleasure"
Excellent staff. Clean, spacious room at a very reasonable rate. Complimentary drinks and salad bar at night and decent free breakfast.Genuine Expedia guest review
Right next to 205, that makes the location convenient but also results in freeway noise in your room. The AC fan provided just enough white noise but if you are a light sleeper you will likely not sleep well. Right on the river, it is beautiful. Safeway in the same lot as the hotel, you can just walk there to get your snacks.Genuine Hotels.com guest review
"No HOT WATER"
We did not have any hot water to take our showers. When my husband went down to talk to them he was told by the maintenance man that this was common at this facility. Had requested a quiet room instead we were put in the closest room to the freeway. Felt the room and service was way to high for the service we received.Genuine Hotels.com guest review
Really surprised how nice this hotel was! Comfortable beds and great service from everyone we encountered. Decent breakfast and great-performing internet.Genuine Hotels.com guest review
What a great hotel! The front desk was very accommodating and they even had free drinks at night!Genuine Hotels.com guest review
A one-night stay with my family. It was liveable for a one-night stay. The beds were comfy. The room also came with a small sofa. The bathroom was very small, with the sink area separate from the toilet and shower. The room came with a small refrigerator. On the lower level, there's a small fitness room and a swimming pool. Good for a short stay.Genuine Hotels.com guest review
Nice surprise to be on river 5 th floor grateful for terrific breakfast one of our best stays in Ptld very restfulGenuine Expedia guest review
The front desk help was fantastic. Nice breakfast assortment. Big, comfy room.Genuine Hotels.com guest review
The hotel is in an awesoem location, right off of I205. Our room was comfortable and big. Breakfast was well stocked and good. The staff was nice but seemed a bit defensive as if there had been a lot of rude guests or their management is too over controlling. My children were really excited to use the pool and we went down to the pool during the posted […] open hours. The door was locked with no sign and the water was murky and kind of gross. Other than that it was a really good experience. Read moreGenuine Hotels.com guest review
"Great family stay"
Helpful and friendly staff. Pet-friendly, and close to a park for walking the dogs. Small fridge in room, yay! Pool undergoing maintenance our last day so kids couldn't swim, boo. Breakfast was better than the typical complimentary fare. Overall, we had a nice stay, and will return if we're in the area.Genuine Hotels.com guest review
"Adjacent to highway"
Nice hotel. Breakfast was very good and the room was very comfortable.Genuine Expedia guest review
The staff was helpful and friendly and many food choices were offered as part of the complimentary breakfast. The location was convenient as it was close to business training that brought me to town. However, I didn't like that the hotel was so close to the freeway and the heavy curtains didn't shut. The combination of my neighbor's loud television, […] traffic and a bright freeway sign made focusing on getting business and school work completed, as well as sleep, extremely difficult. I was also disappointed in the fitness room, which featured only a few treadmills and one broken weight machine. Read moreGenuine Expedia guest review
"great stay for good price!"
Very comfortable and clean hotel. Nice design in room. Freandly costumer service. We will be back:) thank you!Genuine Hotels.com guest review
"Best in the area."
I've tried a few of the other places and was seeking something better. This place is better. I'll be staying here again.Genuine Expedia guest review
"Great place to stay"
Had a great view of the clackamus river from my hotel room. Everything was very clean.Genuine Hotels.com guest review
Clean, comfortable, river view, easy access. Great beds!!Genuine Hotels.com guest review
Liked that the hotel was pet friendly. Parks nearby along the Clackamas River made a good place to walk. Quiet room in spite of being close to Interstate 205. Lots of choices at breakfast.Genuine Hotels.com guest review
Response by Holiday Inn Express Portland SE- Clackamas Area Along with each of our rooms having a view of the Clackamas river we do accommodate our guests who travel with pets. Our pet rooms are featured right on the first floor to allow for easy access to the walking path outside the hotel. We are glad that you had a chance to enjoy our breakfast and the variety of items that it offers. From from fresh fruit to turkey sausage we have a variety of items that are nutritious and also some gluten free items. We look forward to having you back at our hotel and strive to make each stay memorable.
"Comfortable rooms. Easy to find."
Very comfortable beds. Great use of space. Easy to find. Close to amenities.Genuine Hotels.com guest review
"good hotel in Gladstone OR"
I've stayed at this location many times before when it was an Oxford Suites. That was a great place then, with nice free breakfasts and good snacks with free salad/soup/beer. Those days are now gone, and therefore I rank Holiday Inn Express lower than Oxford Suites. The breakfasts now are the usual carb-loaded fare, served on Styrofoam plates with plastic […] cups. Not very good, in my opinion. The rooms are still clean and nice, however. Read moreGenuine Hotels.com guest review
Had to stay for 4 nights due to training in the area. Friendly, helpful staff, clean rooms. A Safeway next door, and a Subway and Mcdonalds a block up, otherwise not much for restaurants. Lots of road noise from the 205 that runs parallel with the hotel was my biggest issue.Genuine Expedia guest review
The amenities were very nice. We had complimentary wine & beer at night with snacks and salad and soup. Fruits and cookies also complimentary. Location very convenient for trip to airport and around Portland or Salem. Easy place to stay and very exceptional.Genuine Expedia guest review
"Hotel is clean, room is good size"
The hotel is just off the freeway. We can see the freeway and the creek with flowing water which was great. The staff was friendly, the room was clean and pretty good size. The buffet in the morning is ok, pancakes, eggs, sausages, yogurt, bread, bagels, cereal, etc. The coffee was decent. Here are the things I didn't like, the bathroom sink and lights […] was facing the second bed. If you stay up late and decide to wash up after someone had fallen asleep then you will wake them up with the lights shining in their face. The other problem is the thick dark curtains don't close all the way, only the light see through curtain will cover the window completely and it will let light in the room. This didn't bother me because I like to have sun light wake me up in the morning but this might bother others. Finally out of two night, a train came by at 2am in the morning. The hotel was not perfect but I would come back. Read moreGenuine Expedia guest review
"Clean and comfortable room and friendly staff"
Our king bed room was comfortable enough for the price we paid. And it was nice touch to have welcome snack/drink at happy hour. We love Holiday Inn chain as we get the same amenity that is acceptable for the money. And this hotel did exceed my expectation.Genuine Hotels.com guest review
"Convenient hotel off 205"
Great hotel. Would have been perfect except the pool wax closed the first day we were there. Kids were disappointed, but happy when it opened the next day..Genuine Expedia guest review
"Check in with HOTELS.COM pre-payment NOT GOOD!"
Our stay was fine.. Hotel was great.... However, checking in with Hotels.com prepaid receipt was awkward. The hotel did NOT have my reservation in their system from Hotels.com. The hotel DID honor the price. Hotels.com....this is NOT the first time this has happened... WHY???Genuine Hotels.com guest review
"Convenient in and around Portland"
Clean, friendly, and convenient.Genuine Hotels.com guest review
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