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"Would Stay Again"Reviewed by a Hotels.com guest on May 5, 2012
I was pleasantly surprised. I thought if I'm paying for a cheap room, it would look 'cheap' as well. Absolutely the opposite. My flight arrived a few hours before check in and they were able to find a room for me. The room was great. Clean and roomy. Pillows were way too soft for me, but overall I would definitely stay there again. Easy access to highway, and lots of places to pick up a quick bite to eat. No complaints about this place.
"Close to Rochester but outside the city"Reviewed by a Hotels.com guest on May 4, 2012
My daughter and I had a nice stay and we got a wonderful recommendation for a nearby restaurant. The Hampton Inn always has consistent, prompt service and I always feel welcome.
"Very Satisfied"Reviewed by a Hotels.com guest on May 4, 2012
Good value. Smaller room but very adequate for 2 people. All we could expect for the lower cost of the room.
"Just Ask"Reviewed by a Hotels.com guest on May 4, 2012
Booked on Hotels.com and when I checked in I asked for a room with a view, and got one. Looking out over the river.
"Best in BPT"Reviewed by a Hotels.com guest on May 3, 2012
Very convenient. Clean spacious rooms. I thank them for sending me the belt I left in the room.
Location.
Situated in the heart of Rochester, Comfort Suites Rochester is close to Rochester Institute of Technology. Additional area attractions include Genesee River's High Falls and Strong Memorial Hospital.
Hotel Features.
Comfort Suites Rochester has an indoor pool and a spa tub. Complimentary wireless Internet access is available in public areas. Guests are served a complimentary breakfast. Additional amenities include a picnic area, coffee in the lobby, and complimentary newspapers in the lobby. Guest parking is complimentary. This is a smoke-free property.
Guestrooms.
The 66 air-conditioned guestrooms at Comfort Suites Rochester include coffee/tea makers and hair dryers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with cable channels and pay movies. All accommodations provide desks and direct-dial phones; free local calls are offered (restrictions may apply).
All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and blackout drapes/curtains. All guestrooms at Comfort Suites Rochester are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel is entirely smoke-free.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary continental breakfast.
An indoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Fair hotel at a fair price"
Not much attention to detail, but fairly clean and convenient location.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
Hotel was very clean and friendly. I have a hard time sleeping at hotels, but I slept pretty good here. The room was very well kept, the beds were comfortable, and it seemed safe and secure. The Free breakfast was basic choices, not much varity.
This guest did not leave a comment.
This guest did not leave a comment.
"Great quality hotel"
Clean comfortable room. Friendly staff. Only thing I would change - pillows too small and not firm enough, but that is my preference.
"Comfort Suites"
I was a bit dissappointed and will probably not stay at a Comfort Suites hotel again, at least not this one. Initially I was dissappointed with the Suite because there was no separation between the rooms. It is technically a suite because the rectangle room had a false archway added to make it a suite. The breakfast was typical with waffles, eggs […] and bacon. The coffee was better than average. I would not stay at this hotel again because with a family of 5, it was important for me to have more separation between rooms of the suite. I have stayed at many suite style hotels and this is the first that did not have a second TV to allow the kids to watch there show on a separate TV at bedtime. Read more
"Incorrect Bill Under Door"
I was very disturbed about receiving an incorrect bill under my door containing information about another hotel guest including the rate she paid. I brought it to the attention of the manager who just said he would speak to the person who did this. I voiced concern about my personal information and he just said oh well. This was unsettling to me.
This guest did not leave a comment.
This guest did not leave a comment.
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