AMAZING!!!Genuine Hotels.com guest review
"The hotel was further than the website stated, M"
Ok, they actually forgot to provide me with mine bottle water and snack, for being an Hilton Silver member. They remember once I was leaving and provide me a free breakfast?Genuine Expedia guest review
Enjoyable. Thank you beds were comfortable. Staff was very helpful. Red line is only two blocks away.Genuine Hotels.com guest review
"Close to public transportation!"
The hotel said there were renovations being done, but i hardly noticed any noise at all! The staff was very helpful. I took the complimentary shuttle from the BOS logan airport and the driver, who was very familiar with the area, gave good suggestions on places to eat and where to visit. The hotel is close to the JFK/Umass T subway, but far enough away […] that the noise doesn't carry to the hotel, about a 3-5 minute walk. Though the hotel isn't in the heart of Boston, the location by the subway makes up for it. The ride into Downtown Boston was about 10-15 mins. The rooms were very clean and comfortable. I think the only downside was the WiFi was pricey, and you had to pay per day. Read moreGenuine Expedia guest review
"Good for sleeping"
No restaurant or nearby restaurants are the main drawbacks.Genuine Hotels.com guest review
"Away from the bustle of downtown."
Staff helpful and friendly. Room very clean and comfortable.Genuine Expedia guest review
"For the price you pay it's a good place"
i always go there when i'm in Boston it's below $100 rooms make this place a perfect place to go to. it's not fancy it's ok but worth itGenuine Expedia guest review
"Did not have best view but convenient."
The hotel was conveniently located near shuttle and public transportation, you can easily get around by walking or taking a shuttle. The room was fairly priced and the hotel staff were incredible. The hotel itself did not have a nice view but it was very pleasant regardless. The hotel is located within walking distance of a local grocery store and it […] is easy enough to have food delivered to your room. Overall, this was an incredibly wonderful experience. Read moreGenuine Expedia guest review
"Great location for UMass-Boston"
Convenient location for UMass-Boston. Remodeled rooms were nice, though noisy at times (hallway doors slamming) and toilet seat didn't stay up. Shuttle service to the airport a nice feature.Genuine Hotels.com guest review
"An excellent place to stay!!!"
Excellent staff and place!! Convenient to downtown Boston and surrounding areas, T Mass Transit was close by so it was convenient if you had to go anywhere downtown or surrounding areas. Staff were excellent and cookie was great. I love the place. Clean and everything else...Genuine Expedia guest review
Professional and courteous staff. Awesome cookies and convenient location.Genuine Hotels.com guest review
"First time in Boston"
The hotel staff was very courteous and friendly. There isn't much around the hotel, but the great thing is that it is close to the T so it's easy to get around Boston. They also have a shuttle that will take guests to the airport which saves a lot of time. The interior of the hotel has been redone so it's very cozy and comfortable.Genuine Hotels.com guest review
"Would stay again."
My girlfriend and I made a reservation here last minute because we decided to spend the night in Boston. This hotel had one of the cheapest rates that's we could find on our phones, but we were content with the idea of staying in a cheap place. To our surprise, we ended up with a great value. Our room was one of the recently renovated (you'll see fliers […] about construction), and it was excellent. My only complaint was that there was no mini fridge in the room. The rest of the hotel was in great shape as well, and it was VERY CLEAN. We interacted with several employees while we were there, and all were very polite, friendly, and professional. Checkout time was noon, which is actually the latest of any hotel I've stayed at. So that gets a thumbs up as well. We'll be back soon. Read moreGenuine Hotels.com guest review
"Stayed one night due to flight cancellation."
Staff was helpful and friendly. The Expedia app was great since I was trying to find a hotel from the airport.Genuine Expedia guest review
"Great hotel, horrible locaiton"
I've stayed a many Doubletree hotels. This one was very nice. I just wish I didn't have to drive all the way around a college campus to get to the hotel. Location is not convenient at all if you're driving in and out. It is close to Boston, just a pain to get to.Genuine Hotels.com guest review
"Very clean, staff very attentive to customer servo"
Would definitely recommend to family and friends. Room extremely clean and modern. Front desk very attentive to guest needs and friendly and polite. Boston is simply a wonderful city to visit.Genuine Hotels.com guest review
"Shuttle not 24 hours"
We had a six am flight and the shuttle wasn't 24 hours so we had to take a cab. Then we found out, while IN this $36 cab, that the shuttle does run by special request in the off hours. We literally saw it coming back from the airport. Not happy.Genuine Hotels.com guest review
Stayed for Valentine's Day week with my boyfriend and the hotel was undergoing renovations. Every morning, we were woken up by the loud noises. Hotel manager said we would not hear the renovations since we were on the 3rd floor. She was clearly wrong. It sounded as though renovations were happening right next door. We tried to ignore it until mid-week […] when we decided to call hotel staff to complain. We asked to be moved to a different room and were informed that there were no more rooms available. The stay was very unpleasant. I felt they should have at least comp a free night or something. Definitely not staying here in the future. Read moreGenuine Hotels.com guest review
"Nice home base for my visit to the JFK Library"
I chose this hotel due to its proximity to the JFK Library/Museum, as I was going there to spend undivided time and planned to get my exercise as well by walking to and from each day. Unfortunately the weather did not cooperate and the snow and ice made it dangerous to attempt the trip on foot. However, complimentary buses run through the area constantly […] (U of Mass is right down the road), plus the train/metro is within walking distance of the hotel, so I had no worries about getting around. The hotel staff were very kind, informative and helpful right from their first greeting. The take-away bistro offered some really good food of which I partook each day at least once---their staff was very friendly and helpful as well. The beds are SUPER nice, with a terrifically comfortable surface and you get at least 5 pillows, which I loved---I sleep with 3 or 4 at home; the room overall was quite clean and comfy. Only one note: my ventilation system made a clicking sound after the fan would stop. I'm a heavy sleeper, so it did not keep me awake, but it was a bit irritating---not enough to make a racket about, though. I would stay here again in a heartbeat and recommend it to anyone! Read moreGenuine Expedia guest review
We had an excellent stay!Genuine Hotels.com guest review
"Nice for the price"
Room was clean and newly reconstructed, staff were friendly except those at the dinning section. Bed was super-comfortable.Genuine Expedia guest review
"close to super market and train station"
friendly hotel staffs. very clean rooms. the location is perfect which is just 2 minuts walking to subway and market. breakfirst at hotel is simple but expensive.Genuine Hotels.com guest review
"Comfortable but loud"
Overall our stay was comfortable. I was a little shocked at the parking and the $12 charge. The parking was just in a regular parking lot nothing in my opinion to have to pay for. The rooms were cozy, but there seemed to be no sound barriers as we could hear people in other rooms just talking.Genuine Expedia guest review
"Close to Public transportation"
Very niceGenuine Hotels.com guest review
This hotel was acceptable for price and location. About the only negative is the same one that all others have pointed to which was that parking was expensive and not included in addition to having to pay for wireless internet. I used the room to sleep only for a few hours, but did notice that in the "newly renovated room" that it was still quite easy […] to hear neighbors, across the hall, with both their door and my door closed. The room doors appear to let in a lot of light and space for noise from the hallway to echo throughout the room. Also the bathroom faucet was too far recessed towards the wall to make hand washing stay in the sink.This is just lack of Quality Control on part of their contractors. The staff was friendly and attentive. Read moreGenuine Hotels.com guest review
"Just a nice night away from home"
Wanted something that wasn't too far out, not so costly, but comfortable and reasonable. The room was great. Clean and warm. The only bad thing was there was no free breakfast. And the cookie they give you is so great!Genuine Expedia guest review
"Very convenient, but extra fees"
The hotel was nice and the staff was friendly, but the parking was unsatisfactory. There are only about 8 parking spots that are free, the rest require an additional fee to park.Genuine Hotels.com guest review
"Great Hotel for Discerning New Yorker"
After traveling for four hours I was greeted by a great smile and a cookie. The room was clean and the hotel quiet. As a woman who has to travel alone occasionally, the hotel fit the bill in making me feel welcome and safe.Genuine Expedia guest review
Hotel is under going underconstruction and lot of noise it seems.Genuine Hotels.com guest review
Very professional Staff. Helped me with all questions that I had. They have Free Shuttle Service to Airport and Downtown Boston, which is convenient as well. < 5 min. walk to The T - Red Line and a grocery store/liquor store.Genuine Hotels.com guest review
"Very Disappointing visit!"
I thought it was a horrible place. We paid an outrageous amount of money for a hotel that is worn down and not what it was advertised to be. The room was very small and even though the place was just about empty they put us in a room across from the elevator. Our door did not close properly and were kept up all night from people laughing and yelling […] and the elevator opening and closing. At about 4 am we were awaken by people partying outside of our room and because the door wouldn't close all the way it was like they were in the room with us. It was so disappointing. In the morning - when we were going to check out - the staff was grumpy and did not even ask us if we enjoyed the stay or if everything was okay - as they already knew how bad it was. Definitely not a place that I would recommend to anyone! Read moreGenuine Hotels.com guest review
The hotel front desk staff was very professional and friendly. The room was fine and met my needs. Compared to other Hilton hotels, however, this particular hotel was not as luxurious.Genuine Hotels.com guest review
Good location close to down town Boston 10 min train rideGenuine Expedia guest review
Travelled to Boston for a doctors appointment at Brigham & Woman. Wanted to stay near it so our drive the next morning would be fairly easy and it was. The beds were so comfortable, the room size was just right and very clean. When we go back in a few months we will probably stay there again.Genuine Hotels.com guest review
Although I loved the location and overall look of the hotel, I was not impressed with one particular manager who shall remain nameless. He was very rude to my mother on the phone. I work at a hotel in Boston's Back Bay; hotels are always about guest service; regardless of the issue at hand. Would stay again, but in the future keep all this in mind.Genuine Hotels.com guest review
Enjoyed the hotel, wish they offered a continental breakfast instead of the million dollar Starbucks option.Genuine Expedia guest review
The room was clean and the staff was very nice and helpful.Genuine Hotels.com guest review
"exceeded my expectations"
Having never been to Boston, and hearing horror stories about how you can't really drive into the historic part because there's no parking, and how rude Bostonians are, boy was this hotel a wonderful relief! It is clean, modern and an easy straight 2 blocks walk from the subway. The hotel clerks were so helpful and kind. I would definately recommend […] it. Read moreGenuine Hotels.com guest review
Very nice hotel, easy access to the T. Perfect stay while attending a football game at Harvard.Genuine Hotels.com guest review
We could hear everything next door! Normal conversations, toilet, tv, sneezes.Genuine Hotels.com guest review
"Weekend in Boston at the Double Tree"
The service was great, everyone was very pleasant and helpful. The room was very clean, comfortable and well decorated. I would stay there again in a heartbeat.Genuine Hotels.com guest review
"Close to T train staton"
Nice comfortable stayGenuine Expedia guest review
"Convenient location for beach or business"
The staff members were very cordial, rooms were clean and comfortable.Genuine Expedia guest review
"Perfect for Dorchester sights"
We always try to stay here when we come to Boston. I particularly liked the discount we received because there was a sale right before we came!Genuine Hotels.com guest review
This hotel is a great deal if your looking to visit Boston on a budget. It is 2 blocks away from a subway stop. I didn't rent a car while in Boston so I relied heavily on the subway to get around. It is literally next door to the JFK library and the water is next to it also. It is in the UMASS section of Boston. The hotel was very clean and has a nice […] deli inside it as well that served all 3 meals. The ONLY drag about this hotel is that it does not have a pool and there is really nothing that is within walking distance. Like I said, the subway is right there but there's nothing close by without using some form of transportation. Read moreGenuine Hotels.com guest review
"Nice locally accessible hotel"
I had a very quiet and comfortable stay at DoubleTree by Boston Bayside. A well run hotel, clean, cozy & pleasant.Genuine Expedia guest review
"Excellent, clean, and convenient!"
Another excellent experience at the Doubletree. Friendly staff was helpful and very polite. No clean towels were supplied one day but this was quickly rectified. Corner room was a definite and unexpected bonus. Promixity to JFK / UMass T stop is extremely convenient. Staff even offered additional delicious cookies! Will definitely stay here again.Genuine Expedia guest review
"No free wifi"
I realize we were staying in Boston, which is pricey, but was amazed that wifi would not be included in the cost of the room. Staff was friendly & helpful. We were told we were being put in one of the "newly remodeled/redecorated" rooms, so surprised when the carpet appeared well-worn, bathroom counter had chips in it and the bathroom door had chipped […] paint & the appearance of water damage. Other than that, the room was clean & comfortable. Read moreGenuine Hotels.com guest review
bad: expensive internet; ones may enter in room AFTER 3PM (or 15.00) but you have to leave room BEFORE 1PM (15.00); breakfast is not included in price; uncotrolable A/C (loud too)Genuine Expedia guest review
"Nice Hotel Reasonably Price for a night."
Location great. Staff was very accommodating with all requests. Cleanliness was great. Only drawback was that I did not like having to pay $12.00 for outdoor parking.Genuine Expedia guest review
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