"Exactly what we needed"
This hotel met all of our needs. Everyone was polite and very helpful. The lifeguards were amazing and the bartenders great!!!Genuine Hotels.com guest review
Since we arrived the staff was friendly And very efficient The front desk was nice and gave us lots of info so we could enjoy our stay, just one day.the rooms were Clean and Descent size. My three year old LOVED the pools! shows! And many more actives. I would Defiantly stay here again!Genuine Hotels.com guest review
The hotel was great and the service was outstanding! It was my sons birthday so they upgraded us to a sponge bob themed room for free. The kids had the slime of their lives!Genuine Hotels.com guest review
"ok but do not pay for an updgrade not worth it!"
chairs are difficult to get for families. pools at times seemed very overcrowded - systems are antiquated. waited on hold for 8 minutes for a wake up call. have to sign everytime you get towels. additional activites are over pricedGenuine Hotels.com guest review
The staff was always pleasant. The kids had a great time. When they have fun, the parents can lay back and also enjoy!!!Genuine Hotels.com guest review
Good fun for the family without leaving the grounds, could use additional focus on housekeeping, and waste disposal.Genuine Hotels.com guest review
My family and I had a wonderful time, the kids thought it was heavenly and that's what matters. Everything was great.Genuine Hotels.com guest review
"Nice but in need of some work..."
Good (not great) family resort in need of some freshening up. Our "accessibility" room seemed to be the "donor room" for other rooms. Upon check in, it was missing a lounge chair and 2 remotes for TVs. There were several other service issues and to the hotel's credit, they responded quickly. We were promised a FULL Kitchen thru Hotels dot com but only […] have a Microware and very small fridg. And as I was concerned with "prepaying" thru Hotels, when I asked about the full kitchen, they blamed Hotels dot com. The pull-out couch bed mattress was very bad and needed replacing. Also, we were put in the back building which was fine except they closed the pool there at 6pm (REALLY??) and with a member of our family in a wheelchair, it was difficult to enjoy the pool which is the real reason to say here in the first place. I will say the location is close to ALL the major attractions and very convenient. Not sure I would choose this property again... Read moreGenuine Hotels.com guest review
Enjoy our stay at the nickelodeon hotel and the kids really enjoyed the pools. The room setup was very nice with the full kitchen and the bar stools. Room was clean but was starting to show its age a bit and probably needs an update but overall very nice. Would have like it if the second pool was open later as we were near that pool but never got to […] use as it closed at 6:00. Would recommend getting room by the other pool. Very convenient and easy access to Disney but universal is a bit of a ride. We use the shuttle and it worked out well but give yourself time as it's first come first serve. Read moreGenuine Hotels.com guest review
"No Hot Water?"
The staff was not very friendly and not very accomodating. We had no hot water and were told that "it was a hazard for children" and that's why there was no hot water. It took me two days and a threat to call my credit card company to get the parking fees taken off of my bill. Kids loved the resort and it is very convenient to the parks....they just […] need to work on their customer service. Read moreGenuine Hotels.com guest review
"Close to Disney parks"
Very kid friendly. My family had a great time. The Spongebob breakfast was the perfect way to start our day. The pool areawas filled with happy families, including mine.Genuine Expedia guest review
Kids pool didn't open until 11 am and slime didn't start until 10:45Genuine Hotels.com guest review
"Outdated hotel- not worth the price"
The room had a weird horrible smell, the carpet had huge dirt spots in it. The fridge smelled as if an animal was dead on there, plus it is very crowded- couldn't get a chair by the pool during our whole stay-- totally not recommended !Genuine Expedia guest review
"Room was very small, old, cucarachoes all over"
Very good located, but not very good service, room to small, cucarachoes all over the room. the key didn't work at arrival and 2 more times.Genuine Expedia guest review
Loved Hotel!!! Very limited assess to shuttle service to theme parks. Only transportation to parks is early am. One transportation back to hotel from Universal was 5:45pm.Genuine Hotels.com guest review
"Great 3 day getaway for the kids and parents!"
The Nickelodeon resort was a fantastic destination vacation for my family and another family we joined for the trip. The resort was clean and in good shape. The staff could not be friendlier or nicer, accomodating us in any way they could help. The character meals were really special for the kids and the poolside shows became daily scheduling must-dos. This […] is the perfect family trip if you just want to relax by the pool and keep everyone entertained for 2-3 days. Read moreGenuine Expedia guest review
"No hot water!"
My family and I really enjoyed staying here until I got my final bill! Each year we pick a new place to stay and visit and this year we picked the Nickelodeon Hotel Suites and everything was very nice but I didn't have hot water until the second night we were there! I finally called the front desk and told them my problem and they replied "We'll send […] someone up right away! I don't know if it was a coincidence or not but no later than 5 minutes, I tried the hot water and it was working just barely Luke warm and I understand not having great water pressure because of all the rooms and that's totally understandable but you think with the amount of money families pay to stay here that we would receive nothing but the best including HOT water not just like warm! Another thing they could fix was make sure every family that stays here knows that nothing you sign up for during your stay here is free! When I signed up for certain events, the workers should have told me right then that these events were not free! Kids under 3 were free which my son is 3 so it worked out fine but we had a dinner date with the teenage Ninja turtles and when we went to leave we received a bill for $73! And that was only for my husband and me since our 3 year old was free! We didn't have any alcoholic drinks, just a simple Buffett with some cool ninjas! But I would of spent my money wiser if I knew it was going to cost that much! I was just really disappointed once I saw all the final charges to my account after staying here! Don't you think you make enough money with all the people who come and go through here?! Overall it was fun for my son and he had a great time but for a family who isn't rich and just wanted to get away, it drained our bank account! Lesson learned! Just make sure you aren't afraid to ask if there is any hidden fees and what's going to actually be included in the stay! HOT water is a must for every customer! Bc of everything that happened we probably won't be returning. Read moreGenuine Hotels.com guest review
"Nice water park hotel"
Clean room. Great staff from check in... To pool time... To activities... To check out! Our family had a great spring break, and enjoyed this hotel! Great for families!Genuine Expedia guest review
"Excellent for kids of all ages"
My girls 2 3 and 8 yrs old had the best time of their life in this hotel.. My husband and I also loved it the staff were super nice and sweet.. hope to be back soonGenuine Expedia guest review
"Great water park"
The water park is great, let me tell you everything looked great except for the room, the smell was like a stored smell and looked kind of dirty; but, my family had a great time.Genuine Expedia guest review
fun and greatGenuine Hotels.com guest review
"very nice resort. Perfect amount of action"
Very enjoyable experience. Our kids are 6 and 8 and they loved it.Genuine Expedia guest review
The room was dingy the shuttle to parks took to long never go backGenuine Hotels.com guest review
"Not as great as shown online"
Staff were very nice, the room itself is old and looks as if it hasn't been updated since the 90's. The only real convenient aspect is the pool area with fun slides, but even the pool wasn't open ALL DAY. Pool was open only a few hours a day (we got back from Disney at 4pm and the pool was already closed. The sun was shining and everything). If I knew […] it wasn't as clean and nice as advertised we would have stayed at a regular hotel. Read moreGenuine Expedia guest review
Invest in your rooms. It's a themed hotel but our room had no theme and I don't understand the need to wear a bracelet or the need to making a pending charge on my credit card when my room was paid on full.Genuine Expedia guest review
The entire family had a blast. There was a ton of things to do for all ages. The staff was extremely friendly and fun to be around. The characters were a joy to interact with. The 4-D theater was great. We did the VIP package and everything was incredible and well worth the money.Genuine Hotels.com guest review
"Worst Hotel experience of my life!!"
This was the worst hotel experience of my life. Staff was rude, room was disgusting, drains were clogged, faucets barely worked. The room felt like a dungeon, very dark. Worst beds we've ever slept on. One of our kids actually sept on the floor because she said the floor was more comfortable than the bed. Pools closed at 9:00pm which was very disappointing […] after going out all day and planning on having the kids play in the pool when we returned - THIS IS A KIDS HOTEL - WHAT KID'S HOTEL CLOSES THEIR POOL AT 9:00pm? When the pool was open - the cool slides and water park section were CLOSED, which is the whole point of having the pool at this hotel!! I would never stay in this hotel again, even if they offered me a trip for free!!!!!!!!!!! Read moreGenuine Expedia guest review
Check-in was very slow. My room was not ready when I arrived. Then I had to walk a distance through the hotel to pick up my key after a long journey to get there. The rooms were not cleaned just gave us fresh towels even after I called to complain. They never cleaned our room. The bathtub and sink were rusted. The carpets were stained as well as the […] sponge bob picture on the wall. The kids beds were as hard as cement. The prices at the mall were totally unreasonable. Will never stay there again. Read moreGenuine Expedia guest review
"the stay at the Nickelodean"
Had a great time..need to comment the the water in the pool is too heavily chlorinated. My childs eyes were very red and he cried to sleep. Otherwise the stay was good.Genuine Hotels.com guest review
"Fun hotel for kids only- no luxury anything!"
2 1/2 wait to check in then bellhop broke drinks brought up to room then when we got in room the remote didn't work and fridge wouldn't close so we had to call maintenance. AC only goes down to 69 degrees. Pay per view movies that say "still in theaters" were old movies that have been out for a while. Rooms had dirt on the walls, carpet old, dirty and […] pulled up in some places and the sheets are so thin I suggest you bring your own blanket to be comfortable. Also the 3D movies you have to pay extra and not included in hotel price- the towels for pool are large hand towels and the slides close at 4pm on one side- also the water slides are not heated like it states it is. I am disappointed in hotel and the staff was very unorganized and each staff told you something different. HOWEVER - my child had a blast when she did get to do activities - this hotel is only for the kids -who don't care about anything but the pool! So I was happy that she was happy! Read moreGenuine Expedia guest review
"Nice, but high priced"
This was our first trip to Disney and wanted to stay here due to the amount of things the kids can do. If you have a chance to do double dare show sign up, DO IT!!! It was an awesome experience. Just like the game show I remember as a kid. My son was drenched in slime at the end of the show. Pool areas were great. Miniature golf course could use a little […] work. Hotel is huge. If you are able to pay the extra for a pool view, is worth it. Otherwise when you are standing out your door you are looking at parking lot. I was disappointed in the rooms. Breakfast buffet was ok, but could use more variety for the amount. I was impressed that the gift shop and other food prices were reasonable. We were expecting normal resort padded pricing. As the rooms, for what you pay 200 per night, the beds look like bananas. It was a queen. For as bad it was sagging in the middle, it might as well be a twin. Read moreGenuine Expedia guest review
"Room very small and uncorfotable"
The common areas, pool, was amazing. The room is very small and old, and also the bathroom, terrible small. Only one elevator for each building is too short and the parking lot small for the numbers of rooms they haveGenuine Hotels.com guest review
For the price we paid they could of included more activities to be able for the kids to do. Water slides were not open and the kiddy section closed to early my daughter really was excited to go but when the weather just started getting good to go swimming they closed off the kiddy section to everyone. We traveled an hour and a half and didn't get to […] do much because every se tion closed off early except for the adult pool area slides were all closed. Read moreGenuine Expedia guest review
"Definitely wasnt worth the money."
1. The hotel room didnt have blankets in them. 2. There was no shower curtain. 3. The sink wouldnt drain. 4. It took them all day to come n clean my room. It just wasnt a happy experience.Genuine Expedia guest review
"Wonderful waterpark. Small rooms."
My husband and I, our daughter and husband, and two children, ages 4 and 2 stayed in the room. The water park was WONDERFUL and enjoyed by all. The room, even though two bedrooms, was very small. We were really on top of one another. Also the games at the pool were broadcast so loud that if you were trying to sleep or rest in the room, it was very […] dificult. Read moreGenuine Expedia guest review
The hotel is nothing like what you see on line. There is no hot water and the bathroom is just nasty that is just some things . I would never in my life stay at this hotel againGenuine Expedia guest review
"Nice hotel for children."
The pool and entertainment were wonderful. I was disappointed in the room due to the smelly, moldy, musty carpet. I would recommend ripping out the carpet and putting in tile. The staff were friendly and accommodating and really did TRY to be a 5-star resort.Genuine Expedia guest review
"Family Spring Break Vacation!!"
My family and I had a wonderful time staying at the resort.. Everything was great about our stay.. I would choose this resort to stay at anytime..Genuine Hotels.com guest review
"Nice hotel, kids had a blast"
Great experience, only complaint was the weather and we can't do anything about that! Everyone was friendly.Genuine Expedia guest review
"it was wonderful..."
It was great I would do it all over again...Genuine Hotels.com guest review
"Spring break for a day"
Since I live on Florida went only for one night,not sure what happen the hotel and the activities are still awesome ,but the food left a lot to be desireGenuine Hotels.com guest review
Our family really enjoyed The Nick Hotel. Kids had a blast at pool all day n they loved the SLIME. I've told friends and family and this is a vacation spot we are planning on coming back to next year. One place with all the fun, no long lines, one fee for entire family, I Love It!Genuine Hotels.com guest review
"Dirty and Old"
where do I begin… The carpet was so bad we didn't dare walk in the room without shoes. The bathroom sink kept backing up. The walls and doors were filthy dirty, like no one has ever cleaned them. The in room safe didn't work Some one spilt a soda in the elevator and it took two days to be cleaned up Through out the hotel there is white railing that […] is filthy dirty We were going to ask for a different room only other guests that we spoke to said their room was either the same or worse. Read moreGenuine Expedia guest review
"Great place for kids."
Hotel staff was very friendly and helpful. Rooms could use some updating but over all not a bad place. Let face it, you are there because of your kids...do go looking for a romantic getaway. I would go again.Genuine Expedia guest review
"Cleanest part was the lobby"
Pool was filthy. Full of hair that I had to literally unravel from my son's goggles and around his neck. Was not clean despite the front desk telling me that they clean it twice a day and if they were to clean it more often they would have to close the pool down, reminding me that this was a "kid friendly resort." Um, isn't DISNEY kid friendly? They […] will charge you $5 per pool towel if you do not return the towels by 9pm (or when the pool closes on weekends), despite the fact that we did return the towels at 8:55pm, we were still charged. Thankfully the front desk removed the charges-so be sure to check with the front desk!! We did an express check out (meaning we checked out from our hotel room) but they did not tell us about any charges- pool towels. (see above). Be sure to call the front desk and ask about those towels. Overall- the place needs to be cleaned. We paid a $20 upgrade charge per day to have a two bedroom view over the pool-and our room was disgusting. The tub was stained with gray spots, the tiles dirty, and the bedding was awful. One sheet and a very thin "not even considered a blanket" were on the kids bunkbeds. At 6:15am one morning they blasted an announcement -something about the pool, who knows we could not even understand where the message was coming from. Just surprised us at the time of the morning, thinking it was an emergency message. If you drive to the parks, you will have a very tough time finding parking when you return at night- Read moreGenuine Expedia guest review
It was ok , but waited for hours for towels in our room and a couple hours for blankets for the beds there was none but overall it was okGenuine Expedia guest review
difficult to receive service ie linens, towels-and then excuses; hard to get a person on the phone-a lot of prompts; VERY damp room despite a/c running; poorly cleaned-especially toilets; lack of parking in evenings, unnecessary chaos. Overall, we felt crowded and like maybe the hotel took on too many guests. I would NOT recommend.Genuine Hotels.com guest review
Nickelodeon hotel was an awesome experience. The kids had the time of their life, my 5 year old wanna move in forever. It was something in the hotel for the kids to do all day, we only left for food. The food was a little pricey, but no big deal.I plan to take kids back for summer vacation, its very much worth the money!!! O and staff were very helpful […] and friendly!! All :)s Read moreGenuine Expedia guest review
"Highly recommend for families with children."
This resort offers a lot. There's no need to leave the confines of the resort to have a good time. They offer character greets, a live show, a basketball arena, water slides, pool, miniature golf, an arcade and a few dining options. I stayed in a suite which sleeps 6. There is plenty of room. There is a resort fee added per day which I feel should […] be included in the price. I would definitely recommend this place. Read moreGenuine Expedia guest review
I bought a themed room which was ok however the only room themed was the kid room and it only consisted of a portrait wall. And the rooms could def use some updating. The water park is a lot fun but the food is not good and over priced except the sponge bob themed buffet that was cute and worth it.Genuine Hotels.com guest review
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