We had a fire alarm on the 7th Sept and I was totally amazed on the response from the hotel staff... if I was to score you would be about 2/10.I brought this to the attention of the management that improvement was needed as if this was a real fire , there would have been total panic and most likely injured or even worst deaths. I know this will not […] be shown on your review but hope that something will be done to improve your response to a real issue as the safety for your staff and guests as most important that nobody gets hurt Read moreGenuine Hotels.com guest review
"Like sleeping in a bowling alley"
Hotel is gorgeous and right on the beach, with great beach view bar. Only problem was that after paying an astronomical amount for a basic room, there was an unprecedented noise level. We couldn't tell what but it sounded like heavy machinery and crashing upstairs or nearby, we agreed it was akin to trying to sleep in a bowling alley. Some noise through […] the day but worst at night. I've stayed in hotels the world over and am accustomed to standard hotel noise (elevators, maids next door banging around, doors shutting, etc). This was not even in the realm of normal - with my earplugs AND white noise maker, it was still intolerably loud and we asked to move. Turns out there was a kitchen right across the hall that was largely responsible. And the fact that the person at the desk acted surprised by our complaint? Give me a break - there is absolutely no way they aren't aware of that situation and are just hoping we don't complain. We were promptly moved upstairs. So if you stay here, and it was otherwise lovely, make sure to request a non-basement level room or you will regret it! Read moreGenuine Hotels.com guest review
"Beautiful hotel on the beach in Santa Monica!"
The Casa Del Mar is a beautiful hotel with a professional staff located in a fantastic area of LA that allows visitors to enjoy the entire coastal region. The wait staff in the lounge area was fantastic, and it is a fabulous place to enjoy a cocktail and/or sumptuous fare. Though we had a standard room without a great view, being so close to the beach […] and being able to use the amenities of the hotel made that a non-issue for us. The hotel is within easy walking distance of the Santa Monica Pier and 3rd Street Promenade, and it is easy to jump on the PCH to Malibu if you want to see the beautiful coastline. We would definitely stay there again if we visit LA again! Read moreGenuine Expedia guest review
great hotel, great location. Only down side we were put in the basementGenuine Hotels.com guest review
"beautiful hotel in santa monica"
everything was excellent except the service at the restaurant at dinner. the waitig for our food for over an hour and a half was inexcusable for a hotel of this quality.Genuine Expedia guest review
Me and my boyfriend had a wonderful time, we also had dinner at Catch resturant in the hotel. We like their service , even the door man is very nice.But the only thing I have to mention is: the spa. We had an hour massage call "duet by the sea" , very nice soft music, aroma,champagne, and the person do our massage were so perfessional, ( because we […] do massage every week) But, the lady there incharge the spa, she did not turn on the power for the steam room , before we arrived, so she ask us to wait for 10 mins, for the steam room, we need to be on time for our massage appointment, we only have about 10 mins, for taking a quick shower and a short steam, this is no way that we can wait for the steam room, so I just no shower, no steam before the massage, my boyfriend still want a short shower, when I was sitting in the waiting room enjoy the music and champagne, the lady told me , the spa will be closed on 6pm, I was superise, our appointment is 4:30-5:30 , so we only have 30 mins. for shower and relax in the waiting room for champagne?? All after this, when I finish massage and a quick shower , I can't find hair dryer in the lady's room, so I went out with wet hair to ask her for it, than she got it from outside of the lady's room. this is all about in spa, we have a good time but something needs to be improve I think. Read moreGenuine Hotels.com guest review
Room very clean but giant wad of hair in drain of tub. Encouraged me to take a shower. :( The next morning the service of the hotel was so slow it was worth mentioning. The service at happy hour and dinner was very good.Genuine Hotels.com guest review
It was absolutely perfect. Relaxed but elegant.Genuine Hotels.com guest review
"Great place to honeymoon!"
I thought this hotel was beautiful and very clean! I only had two minor concerns. The first was that the surrounding neighborhood didn't seem that beautiful for such a beautiful hotel, however it was still safe and there was a lot to do. Second, the restaurant was delicious, but VERY pricey! Overall, awesome stay!Genuine Hotels.com guest review
"a little luxury"
Lovely hotel for last night of trip to visit family and friends. Great service/views/location. The spa tub was dirty, but housekeeping came and cleaned it before I wanted to use it.Genuine Hotels.com guest review
We stay at Casa Del Mar everytime we visit LA and we love this hotel.Genuine Expedia guest review
"Casa del Mar, a home by the sea."
for a world traveler like me, finding a hotel close by where I actually live, is a challenge. I live in a little paradise called Santa Barbara and when I have business appointments in Los Angeles, I want to have at least the comfort I have at my own home. I knew Casa del Mar because of it's great bar scene and restaurant but never stayed there. I was […] very pleasantly surprised. The staff is wonderful and very helpful, the general feel of the hotel is modern but not temporarily hip. It feels like it will last and still "hang with the crowds of celebrities" and fun people. My room was located on the 7th floor and had an amazing view over the city, without the noise of the traffic, as it's location is on a tiny little side street by the beach. I felt instantly at home, the room was unusually specious and large but now here comes the downfall: It was right backing up to the elevator housing and all I heard all day and night were elevators going up and down.... sold out, I tried to change but had gotten the last room. Alas, I guess this was the price to pay to stay there... but they should have given me a discount and warned me before. I will try another room in the future! I loved it anyways. But had bags under my eyes the next day for my meeting as I did not been rested well at all. Read moreGenuine Hotels.com guest review
"My new home base in Santa Monica"
Great location, fun bar activities. Only complaint--loose the parking fee for guests.Genuine Expedia guest review
"Great Hotel - Minor complaints"
This hotel is very well maintained, and we had a great 3-day weekend stay. Location is amazing and the staff is very friendly and aside from a bit of stuffy attitude from the front desk staff, they were very friendly and down-to-earth. Two complaints: 12 bucks a day for slow internet / wifi connection? Ridiculous. I can get free wifi at Motel 6. And […] Casa del Mar's wifi kept cutting out on me. 34 bucks a day for parking is crazy, but I paid it. Also, if you get an Ocean View room from any site other than the hotel's own site, you get a partial ocean view, not a direct/full ocean view. Other than those complaints, we had a wonderful stay. Read moreGenuine Hotels.com guest review
totally swanky hotel - beautiful art deco style - in outstanding locationGenuine Hotels.com guest review
The Casa Del Mar was the perfect choice for our 2 night stay in Santa Monica. The hotel staff were lovely and couldn't have made us feel more welcome. The rooms are beautifully decorated with huge comfy beds, and the views of the beach wonderful. The hotel is located yards from the ocean bike path along the beach, and only a short stroll to the pier. […] We had a wonderful stay and can't wait to return. Read moreGenuine Hotels.com guest review
"Standard sea view is a partial view overlooked by"
Looked by other hotels apartments . Very expensive facilities not great. Not worth it in my opinion.Genuine Expedia guest review
Fab hotel. Loved the food as well and staff. Super location. Gorgeous bedroom. Ants in bathroom. Very poor shower and no fan so the glass steamed up. Over all fantastic stay and would recommend it to friendsGenuine Expedia guest review
"Top class hotel"
We stayed for the first night of our California driving trip and I knew it would be downhill after this hotel. This hotel may get an odd bad review but it is a truly deluxe hotel with excellent staff and service , beautiful facilities and quality furnishings. We had their worst room at the back and it was still my favourite hotel because it was all […] stylish and excellent quality . It is one of the best I have ever stayed at and I own an hotel and am pretty demanding. Read moreGenuine Expedia guest review
Great room;extremely comfortable bed you had to climb up on to to get in; wonderful large and powerful shower; super service- staff seemed genuinely interested in you and happy to chat; excellent food and a perfect location. Whilst not cheap it was worth it .Genuine Hotels.com guest review
Great hotel - a little pricey but worth the $$ compared to what is in the area. Shutters right next door looks nice too.Genuine Expedia guest review
We ready so many great reviews on this hotel and booked here because of this. We were very disappointed with the level of service we received. Starting from the valet, to the check-in and to the restaurants. People did not do what they said they would. We went to eat lunch at Shutters and the hostess walked away when we came in and sat us at the worst […] table in the restaurant when there were tables by the window. Our waiter did not even greet us, but just arrived with "do you know what you want to order", there was no cutlery for one of our friends when the food came etc. I can go on with the list of disappointments. We were just in Beverly Hills and stayed at Mr. C before this and didn't spend nearly as much as we did here but the service, attention to detail was by far night and day. I would have rather driven back to Mr. C every night then drive back to Santa Monica the next day. I won't be back to this hotel. Read moreGenuine Expedia guest review
Excellent HotelGenuine Hotels.com guest review
"great hotel, great location, great food, top class"
Loved the hotel and location. Staff were fantastic, food delicious. Room quiet and comfortable. Problem with pool maintenance- the pool was not kept clean enough and was too cold to swim in on our last day. When told about it the staff responded immediately.Genuine Hotels.com guest review
"Great hotel on the beach"
This hotel is very beautiful, and the staff were great and very helpful.Genuine Expedia guest review
This hotel is bliss by the beach! From the moment I walked into my room I felt at home and perfectly provided for.Genuine Expedia guest review
"Great couples spot overlooking the beach"
We went for first trip without our little one: perfect choice! Location is perfect for walking to pier, riding to venice beach, lying by ocean, or walking to 3rd street (10 min). The room was elegant and cozy. The pool was small but perfect for adults (not really a big kids splash around type pool) - the selling point is how the pool overlooks the beach […] without obstruction (Loews does too but is set back a block from beach). The complimentary car service will drive you to venice beach or 3rd street promenade - really anywhere nearby. Lots of yummy food nearby. Our only advice would be to get an idea of what you want to do beforehand as the concierges we had were okay but not excellent; front desk staff was very helpful otherwise. Read moreGenuine Hotels.com guest review
"Grande dame of Santa Monica"
Grande dame of Santa Monica - a great location and open your window you will hear the ocean, as there is no traffic between you and the Pacific. The Hotel's other top asset must be its lobby, which is a thriving social hub all day long and when we were there was a live music (Jazz/Soul/Lounge) in the evening and the place was heaving. Its decor fits […] the historic building perfectly and is so refreshing in a day and age where all hotels seem to be following the "W Hotel" minimalist approach, which is so generic. The staff is attentive, yet not intrusive. Read moreGenuine Expedia guest review
If only we'd had more than one night to stay in this charming hotel, with it's fantastic locatiin and wonderful service. I loved it!Genuine Expedia guest review
No duden hospedarse en este hotel. Grandioso en todos los sentidos.Genuine Hotels.com guest review
"Große Klasse direkt am Strand"
Das Casa del Mar und das Schwesterhotel Shutters at the beach sind erste Wahl in Santa Monica. Wir haben die letzten Tage unserer Flitterwochen hier verbracht und waren hier bestens aufgehoben. Einzig, dass es keinen Außen-/Restaurantbereich direkt zum Strand raus gibt ist etwas seltsam. Statt dessen sitzt man im 2 Stock mit - zugegeben - tollem Panoramablick […] aber eben doch hinter Glas. Trotzdem und trotz der hohen Preise absolut empfehlenswert. Read moreGenuine Expedia guest review
Não há comentários a fazer. Tudo de primeiraGenuine Hotels.com guest review
"De los mejores hoteles"
De los mejores hoteles en los que me e quedado… esta en un zona increíble enfrente del mar… los cuartos esta increíbles y que decir del servicio… tienen hasta chofer privado sin ningún costo… rentan bicis en el hotel par a poder recorrer la playa y llegar hasta la calle de venice que es donde están los restaurantes y tiendas… sin duda de los mejores […] lugares MUY RECOMENDABLE! Read moreGenuine Hotels.com guest review
The stay was awesome. Unfortunately we were able to stay only one night. We`ll be back!Genuine Hotels.com guest review
オーシャンビューの御部屋に3泊泊まりました。窓からサンタモニカピアが見えて海も見えましたが、窓が開放的な造りではないので、潮風は感じられません。 御部屋は可愛いデザインで素敵です。 ベッドが大きくて高いのでよじ登る感じで夜中にトイレに行くときは大変でした。 バスルームは最高に良かったです。 バスタブとシャワーブースは別なので、使いやすいです。 バスタブはジャグジー付き。TVを観ながらジャグジーで、毎晩疲れを癒されて助かりました。 残念なのは、隣の御部屋や上の階の足音から音楽の音、トイレを流す音まで聞こえる事です。 フロントはfreeWi-Fiなので便利です。 夜はフロントで生演奏があったり、雰囲気は良かったです。Genuine Expedia guest review
"Very "Charming" Hotel"
I loved everything about this hotel! Very "Charming" hotel that provides excellent service and atmosphere!Genuine Hotels.com guest review
"Grandioses Hotel direkt am Strand."
Sehr gute Zimmerausstattung mit tlw. leichten Mängeln, die aber nicht wirklich stören. Service ist insgesamt wirklich gut, an der Reception etwas arg leger, teilweise auch schnodderig. Frühstück und Bar sind top, wenn auch preislich "voll auf der Höhe". Super Lage. Pool und Sonnenterrasse sind vorhanden.Genuine Expedia guest review
"Sehr schönes Hotel in sehr schöner Lage"
Für sehr viel Geld.Genuine Expedia guest review
"Situation idéale pour cet établissement"
Les services offerts par cet hôtel sont très efficaces et discrets. Son emplacement sur la plage et à proximité de la 3ème rue permettent de nombreuses activités à pied ou à vélo. On regrettera un lobby un peu sonore et bruyant à notre goût. Globalement nous en garderons un très bon souvenir.Genuine Expedia guest review
"Blick auf den Pazifik"
Wir haben zwei Nächte im Casa Del Mar verbracht, hatten ein besonders schönes Zimmer mit großem Bad; die vielen Einrichtungs- und Ausstattungsdetails haben gefallen. Das Personal war schnell, effizient und zuvorkommend. Das köstliche Frühstück mit Blick auf Strand und Pazifik war herrlich. Der Aufenthalt hat unsere Erwartungen deutlich übertroffen, […] wir haben uns sehr wohl gefühlt. Read moreGenuine Expedia guest review
Hotel idealement situé. Toutefois la piscine est tres petite et pour le prix cela est tres decevant.Genuine Hotels.com guest review
海が見える部屋で予約したのに、全く見えなかった。 クレーム言っても空いてないの一言 フロントの態度が悪いGenuine Expedia guest review
Nous avons passé quatre jours au Casa del Mar et avons été très bien accueillis, upgradés dans une suite vue mer et avons eu un superbe service - à l'exception du petit déjeuner, très lent, très cher et pas toujours bon. Emplacement magnifique, sur la plage. Piscine minuscule et très peu profonde.Genuine Hotels.com guest review
"Sehr gute Lage"
Die Zimmer sind sehr hellhörig . In dem sehr schön gelegenem Restaurant Ist die Musik viel zu laut. Die Zielgruppe des Hotels ist offensichtlich junges Publikum.Genuine Hotels.com guest review
¡Fabulosa!Genuine Hotels.com guest review
"A la altura de las expectativas"
El hotel nos gusto tanto que preferiamos quedaron por las noches a comer ahi y disfrutar del show antes que salir a comer por el centro de los angeles. Definitvamente lo recomiendo y esperamos volver.Genuine Hotels.com guest review
Hotel con decoración muy bonita y habitación comoda. Ubicación junto a la playa y con Mall cerca. A 5 cuadras muelle con rueda de la fortuna. GenialGenuine Hotels.com guest review
Das Hotel liegt an schöner Lage. Mein Zimmer war nachts sehr laut: 2. Stock zwischen einem Ballsaal und der Küche/Restaurant 24 Stunden in Betrieb gelegen. Verdient die Auszeichnung Leading Hotel of the world nicht, laut durch Barbetrieb mit 3 TV's und Musik, überteuert Zimmer, Essen und Getränke.Genuine Hotels.com guest review
"砂上に立つサンタモニカ sun set HOTEL"
老舗ホテルともいえるでしょう、最高のロケーションのホテルの一つだと思います。 サンタモニカの砂浜の上に立つこのホテルからのsun set＋翌朝の rising sun は宿泊者の脳裏に一生刻まれるであろう景色です。 ホテル詳細となると、金額だけあり、豪華絢爛ではありますが、ところどころ奥ゆかしさというか古さも見られます。あと、比較的ocean view の部屋が少ないので、目の前が海の部屋希望の方はきちんと確認しておいたほうがよいと思います。 LAXまでタクシーで１５分前後と、距離的にも問題ありません。 旅の最終日に過ごすのにbest なホテルだと思います。Genuine Expedia guest review
"Luxe, confort et vue imprenable sur la plage"
Un hotel qui séduit par son confort raffiné, des chambres conçus pour s'y sentir heureux, un service souriant et efficace, mais surtout vue imprenable sur Santa Monica Beach et ses activités. Bonne restauration à prix raisonnable. Le moins: la piscine au cinquième est un peu étriquée, mais bon, elle a cette fameuse vue.Genuine Hotels.com guest review
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