Hilton Sedona Resort & Spa - Sedona

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Genuine Hotels.com guest review

We really enjoyed our stay at the Hilton. The adult pool was really nice with no kids splashing around but they need music out there. Also they need another way to get to the pool with out going though the patio restaurant. they were having a banquet one evening and we had to walk through in our wet suits. Staff was fantastic and helpful. room was clean […] and had everything we needed. The garbage truck come pretty early and were right outside out room, so that was a little loud but it got us out of bed and out hiking which was fantastic. We were very pleased and would stay there again Read more

Genuine Hotels.com guest review

We had a good time. The unit was spacious (1 bed 1 bath) with a balcony (great view!), fireplace, kitchenette. Would have preferred that the resort was located closer to uptown Sedona. Great Breakfast menu, the food was delicious. very nice pool areas. Nice gym, nice SPA. Beware of the $19 mandatory daily fees o you can use all the amenities. Internet […] connection in the room wasn't great. The phone in the room didn't work Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I'm wondering whether other guests of hotels feel the same as me regarding the mandatory "resort fee" that virtually all hotels in the nicer hotels now charge? Apparently hotels believe that guests are imbeciles. The fee is just a devious way to camouflage a higher room rate. JUST BURY THE FEE IN THE BASE RATE AND QUIT TREATING US AS IF WE ARE STUPID! […] All we want to know when we book a room is "how much is it going to cost?" Hotels.com could improve it's product by promoting "we only offer "all in" room rates. Read more

Genuine Hotels.com guest review

The lights in the room didn't work, the refrigerator was broken and extremely loud, the entry door rattled, there wasn't any Kleenex or toilet paper in the room, there was no view, no wet bar as stated on the website, the service in the restaurant was slow and we didn't get what we ordered, restrooms had no soap in common areas, couldn't find the gym […] due to major property construction, the coffee maker in the room was broken, the iron was broken. Run far away from this hotel. Read more

Genuine Hotels.com guest review

Fairly nice but the resort fees were really frustrating - especially considering the main pool wasn't even open for the majority of our stay yet we were charged the full price. Also, for the price, wasn't particularly impressed with the service level of the staff.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Only stayed one night, but would come back to stay longer. Great family resort getaway. The room has a great layout for families. There were 3 of us. The toilet/shower has a separate door, so everyone can get ready easily in the morning. The bellman desk kept our luggage (after check-out) for us while we ATV'd for the day. We came back and had full […] use of the spa showers and changing area (without any additional charge), then headed to the airport refreshed. The concierge is very helpful here. Read more

Genuine Hotels.com guest review

We were disappointed with our room. To be in the Sedona area and having a view of a roof, really sucked! We had ordered a king suite and our bed was a queen. We had asked for another room but they didn't have any others available. They were not prepared for 4 of us to stay in the room as well. Not enough blankets for spare bed and not enough towels. […] Nice hotel otherwise. We just got a bad room. Read more

Genuine Hotels.com guest review

This is a nice place to stay with very friendly staff, but is a hotel that seems ready for an upgrade. Pics are not reflective of the actual rooms, so don't expect the clean, modern look advertised. Rooms are on the older side with some things in disrepair e.g. our curtains were ripped in many places. Service to the room was quick. The staff in the […] restaurant was also friendly but very slow. It took food forever to come out of the kitchen; we had to wait to get seated; and our wait-persons (except for Jesus) all seemed to disappear now and then, not to be found again. Food was on the whole very good. The grounds are kept nicely and the spa is mid-range. The workout facility was on better side. We are tennis players and the tennis courts are very nice. The tennis pro, however, was totally unhelpful offering us filthy old balls to use. The one bedroom suite was small and congested for our family of four. Our 9 and 13 year old squashed into one room and us in a minuscule bedroom which lacked an open window and efficient air conditioning. We love Sedona and had a great time. Unfortunately, the hotel did little to improve our stay and make it memorable from that point of view. If you are flexible, not too concerned about the small things, can put up with inefficiency, you can have a good time here. Knowing what I know now I would go back to this hotel but make different arrangements and lower my expectations. However, it wouldn't be my first choice. Read more

Genuine Hotels.com guest review

The hotel was fine. it is not close to Sodona 7 miles away. Most rooms have a limited view at best of Red Rocks. Not worth $300 a night. Better off at the Hampton Inn

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was beautiful and a wonderful place to stay for families.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall a nice hotel. One pool was under construction, so not able to use. Firepit area outside by bar was a nice area to relax in after dinner. Compared to other Hiltons I've stayed at, the rooms were clean, but small.

Genuine Hotels.com guest review

2nd time I've been here. Their staff gives u basic info and service, don't expect good treatment. The Spa staff is great though. Rooms are nice, if it wasn't for that I wouldn't go back

Genuine Hotels.com guest review

Have stayed here many times and love this Resort stay!

Genuine Hotels.com guest review

very quiet and well laid out, but the bed was stationed on a simple metal frame which made for it to be very squeaky and loud every time my partner would roll over throughout the night.

Genuine Hotels.com guest review

Great service. Great spa.Wonderful accomodations. And fantastic views.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The $20 "resort fee" is my only complaint

Genuine Hotels.com guest review

It was great! Only problem was the two rooms booked were originally on different floors which was a problem. Our parents and aunt are in their 80's and 95 and having them on a different floor would have been just awful with all the running around that would have been necessary. I was not aware that there are handicapped rooms available. But the hotel […] desk reservationist kindlly offered to accomodate them on the same floor in a handicapped accessible room which was awfully nice of her. Made our lives so much simpler. Read more

Genuine Hotels.com guest review

I am very pleased with my stay here, and will now never stay elsewhere in Sedona. I had pets, and so stayed in a "pet room" and payed $50 one-time fee. The room was spotless and there was not a pet hair in sight. The linens were crisp and white and would have shown pet hair if there was any, but there wasn't. I could come and go by the sliding glass […] door on my patio, and there was a "fireplace" that warned the room nicely. One of the best benefits was the spa/fitness center. It also was well kept and clean with an excellent jacuzzi, steam room, and sauna as well as outdoor pools, whirlpools, and tennis. The kitchen was good. they offered a breakfast buffet which included a custom omelette, belgian waffle, or french toast, in addition to tables and tables of other foods such as pastries, bagels and lox, yogurt, hot cereal, and muffins, fresh fruit, and more. A thoroughly excellent experience. Read more

Genuine Expedia guest review

Disappointing at best. Not located any where near Sedona as noted at Hotels.com. Small rooms. Surley bartender. No sense of holiday joy anyplace. Your concierge would not even say "Merry Christmas". We expected something standout for a short Christmas holiday and received something average, located nowhere. To finish it off there was an extra restaurant […] charge for $90 on our bill that had to be deleted as we did not use the restaurant at the hotel. Will probably avoid Hilton for a while even though we just staged 2 banquets at your Doubletree property in Phoenix which more than equalled your "Sedona" property. Booo! Read more

Genuine Hotels.com guest review

Small hotel a little dated but very very comfortable. Excellent staff particularly Sean. Great views from bedroom on 3rd floor.. Some spa facilities were under construction and we had not been informed of this prior to our visit. Notably - steam room, sauna and women's dressing rooms. We received a small compensation as a result of voicing our disappointment. […] We dined in the dining room once - it was good. However nearby Italian Cucina Rusticana (a walk down the driveway) was fantastic.. Every single person we met in Sedona was pleasant and helpful. I cannot wait to go back again. Read more

Genuine Expedia guest review

Pretty hotel located in a gorgeous location. Great amenities.

Genuine Expedia guest review

Very nice vacation. I forgot my glasses in the room and Housekeeping mailed it back to me. Great experience

Genuine Expedia guest review

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Genuine Hotels.com guest review

Nice place to stay within Oak Creek and close to Sedona. Did not play the golf course but it looked to be in great shape over Thanksgiving weekend. Good food and friendly staff. Would recommend.

Genuine Expedia guest review

This was a nice place however our room seemed ridiculously far to get to. The stair well we resorted to use to not make it seem sooo far was sprayed with chemical bug killer which made all of our exit and entrances filled with choking toxic fumes and wet and slippery! (After 3 flights of wet stairs you might spot a caution sign at the bottom in the […] corner) Read more

Genuine Hotels.com guest review

We had a terrific stay at the Sedona Hilton. The Hilton staff is always friendly and professional. The room was very nice with a comfortably sized bathroom and a nice kitchenette, and impeccably clean. We enjoyed the gas fireplace and the patio, although the ticking of the timer on the fireplace is a little odd and it doesn't run for very long. We also […] enjoyed the spa and found the whirlpool and steam rooms very relaxing. Our favorite thing was just relaxing by the outdoor fire pit in the evenings. The only complaint we have is the ridiculous cost for the in-room movie. And we looked all over the movie menu for the cost and simply could not find it before ordering. Read more

Genuine Hotels.com guest review

Terrific! Have been there several times before. Only place we go in Sedona!!

Genuine Hotels.com guest review

Very clean. Plenty of towels...didn't have to beg for them. Refrigerator, microwave and coffee maker in room. Beautiful grounds, pools and views. Definitely would stay here again.

Genuine Expedia guest review

It was OK but you are paying for the location, access to the spa, which is extra $$$, and other amenities we were not interested in. I had a conference there so my choice was sort of picked for me. Restaurant was so-so. Limited choices on the menu, service was also so-so. Room was similar to anything you would find at a $80-125 hotel anyplace else. […] I won't stay there again, not worth the money. Read more

Genuine Hotels.com guest review

It was weekend getaway for our anniversary which we mentioned at check in, we asked if there was a view from our room at check in and were told "it is a mountian view better than no view at all" which we found to be an odd comment. The rooom was nice and clean and the beds were comfortable.We went to the pool for a drink, the bar was open but no bartender […] to be found so we went back into the hotel bar and did have very good service from the bartender. We went to the restaurant for dinner and were seated but not waited on for almost 10 minutes we asked a passing waitress if she would take our order, she apologized and brought us some bread and had the manager come to the table and she took our order. The food was ok and she gave us a free dessert to recover for having to wait... not a great experience. Read more

Genuine Expedia guest review

The hotel is located quite a distance from the city of Sedona. You definitely would need a car to get around. We had an excellent meal in the restaurant located in the hotel, and the restaurant staff was excellent. The hallways are banged up, and the rooms seem crowded with furniture. The concierge was missing in action when we had a question about […] local restaurants, and the front desk was not able to answer our questions. For the price, I was expecting better service. Read more

Genuine Expedia guest review

Good location,friendly staff,clean hotel. Short distance to City of Sedona. Scenery is great!

Genuine Expedia guest review

The hotel is nice, spa facilities are definitely nice. The rooms were spacious but in need of some updating. Housekeeping was attentive however the shower had a little mold on the grout. The walls were very thin. I could hear the people above us talking and using the restroom. The front desk was friendly. I would have liked to have known about the deals […] offered (like the jeep tour/spa specials) but did not discover until the last day ther. I think overall it is a nice hotel but way overpriced for the quality compared to other hotels. Read more

Genuine Hotels.com guest review

Nice place, good food and service. Another booking through Hotels.com where I was placed in a handicap room which is okay but not the configuration preferred. Happens occasionally. Golf course is right across the street and terrific.

Genuine Hotels.com guest review

For the price charged per night, I expected more amenities and comforts. I have stayed at better. Spa is extremely expensive. Restaurant not very good and with limited choices for lunch/dinner but with very high prices. Maid clearly did not vacuum the room and did not refill the coffee, sugar, etc daily despite the fact that I used them. I really expected […] more, again, especially for the price. I have stayed at better hotels in Sedona for far less money per night. Was very dissapointed. Read more

Genuine Hotels.com guest review

We LOVED this hotel. The room was very spacious and the service was excellent. Whenever we had an issue or request, the personnel were quick and responsive and had an excellent attitude.

Genuine Hotels.com guest review

We spent our time in Sedona or hiking and the hotel is actually about 8 miles outside of Sedona and takes about 20-30 minutes each way down a 35 mph road. We didn't golf or use the spa, and those are what the hotel is set up for.

Genuine Hotels.com guest review

The hotel was beautiful, staff friendly, the food was great. Only problem, we had suite that could sleep 6 people. There were 4 of us and only 2 towels, 3 chairs at the table and only 2 drinking glasses. A call to the front desk and it was all taken care of. It seemed odd that such a nice hotel wasn't prepared. And the only other thing was our room […] overlooked the parking lot. Read more

Genuine Hotels.com guest review

This was one of 14 hotels we stayed in using our trip to the US. It was lovely but the staff were definately not the best that we experienced in the US. Sedona is very upmarket and the people who live and work there know it. Sedona is a beautiful place and definately worth seeing. The hotel is about a 10min drive to Sedona township but there are two […] restaurants at the hotel and a nice restaurant nearby. We would stay here again but I would also look around a bit first for other options. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I loved everything about the hotel except for the beds;they were uncomfortable and we had a hard time sleeping. Other than the issue with the beds, it was beautiful and convenient to hiking & activities. The food was very good and the pools were nice.

Genuine Expedia guest review

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Genuine Hotels.com guest review