Millennium & Copthorne Hotels at Chelsea Football Club - London

Very nice hotel and 5 min walk to tube station and only 20 min to Knightsbridge. Give Frankies bar resteraunts downstairs a miss, I found the waiters rude and the food was very disappointing. A £12.95 + VAT + Service burger was that processed meat that you find in supermarkets and my wifes goat cheese cannelloni was microwaved and far too hot. Its not […] hard to buy some good british minced meat and add a few spieces to make a decent burger and anyone who mirowaves pasta has no clue about food. They should change the head chef because the food brings the hotels reputation down. Read more

Genuine Expedia guest review

bad value for money bad location expedia misrepresented location. It is quite far from harrods

Genuine Expedia guest review

Rooms are very small. Staff did not speak very good English or understand English. The concierge was great!!

Genuine Expedia guest review

I love this hotel and location. Nearly my 10th time staying on there but the interesting thing is there is no any loyalty program and they dont appreciate if you are a loyal guest or not. All the time i check in i get sick of writing my e-mail and residence address. I asked them why they keep asking the same information if they are not interested in […] keeping this information on records and i didnt get any answer that sense. Read more

Genuine Expedia guest review

The room was a bit disappointing compared to the photos on-line. It was of average size for London; It is very confusing that there are two buildings and your reservation doesn't confirm which one you go to - separate reservations and reception. There is free wireless which is appreciated.

Genuine Expedia guest review

Hotel was close to the Tube station and the neighborhood was very nice. Would stay here again!! Not as small as it seems on the websites. Free wifi in the lobby but not much in the room and too expensive, easier to go downstairs near the bar.

Genuine Expedia guest review

Two of three days did not received wakeup calls (Rooms do not have clock). Phone did not work for three days. Skip.breakfast if you have option (Rooms have coffee/tea pot and cookies). Bit away from the main city center but good subway (tube) and bus access. Concierge quite helpful for tour info.

Genuine Expedia guest review

The only thing im dissappointed with this hotel is there no any loyatly program. Its nearly my 10th times stay at here and they still recognize me as a first time guest but my overall experience is fine.

Genuine Expedia guest review

This is a simple, affordable, clean, and efficient hotel in an upscale and very quiet neighborhood (unless a football match is on!). It's just out of Underground Zone 1, but we didn't find this to be a problem, as the tube connections are really easy and the hotel is a 5-minute walk from the station. If you want something right in the thick of it where […] it's noisy and expensive, this hotel is not for you. You can forgo the breakfast option to save money, as there are several places in the Tube Station that will suffice. Insist on a room in the Millennium (not the Copthorne) if you want free wifi. The pub across the street, "The Butcher's Hook" is outstanding too -- a more modern kind of pub with good and healthy food. All in all, for the price, the hotel was perfect. Read more

Genuine Expedia guest review

I was very angry to be confronted with a $50 bill for two local calls. There is no warning from this hotel about the rapacious 08 lines, and the hotel jumps in by essentially doubling the charges. Just outrageous.

Genuine Expedia guest review

Nice hotel right at Stamford Bridge. Not in the middle of big shopping area but near an underground station so easy to get where ever you need.

Genuine Expedia guest review

This was our first trip to London, and we had read stories about small rooms, rooms not being clean, etc. We were very happy in this hotel. The room was as large as any room in the US with queen bed, chair, desk, and closet cabinet. The bathroom was large enough for four people to stand in. The room was very clean, and towels were replaced daily, even […] if you left them hanging (usually a sign that you don't need them changed). The hotel is very convenient to the London Underground - approximately a 5 minute walk. My only complaint is the bathtub. The floor of the tub is a good 3 feet higher than the bathroom floor, which isn't a major problem when getting into the shower. However, it is a long drop when getting out of the shower. Wet feet on a slick tile floor is very bad news. The hotel provided one of those suction cup mats to go inside the shower to keep you from falling - we placed it on the floor outside the shower, which solved the slip and fall problem. Read more

Genuine Expedia guest review

For our purposes, this hotel was in great location. English breakfast was fantastic, lot of restaurants and shops in walk distance, very close to subway station, very friendly employes at the hotel. Will definitely go back one day.

Genuine Expedia guest review

Third time staying here. We love the location. We walk, so distance from central London is never an issue. We were there for the Royal Wedding and found the hotel to be just the right distance from the madding crowds. Climate control was a little obscure but we slept comfortably. Overall a super stay.

Genuine Expedia guest review

Right beside Stamford Bride - hotel is a bit dated and worn. Great service, very friendly staff....

Genuine Expedia guest review

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Genuine Hotels.com guest review

This is a very ordinary hotel with very ordinary rooms and very ordinary service. The room was clean but a little tired. Breakfast was expensive although it was a buffet. Proximity to the tube etc is awesome and there are plenty of retail stores in walking distance!

Genuine Expedia guest review

Nice place for a reasonable rate.

Genuine Expedia guest review

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Genuine Hotels.com guest review

very satisfied, good location, tube, bus, food, Bar, great new deli style grocery store around the corner that just opened.

Genuine Hotels.com guest review

What a disappointment ! The hotel was dingy and our room was dirty when we checked in. The staff is either untrained or uncaring; there was no greeting at check in and questions were met with indifference. In fact, the one time we got an answer to a question, the information provided was wrong! I don't know who rated this hotel with 4-stars, but it […] is not even a good 2-star property. Read more

Genuine Hotels.com guest review

Very clean and really liked the area (I believe Fulham). I am subtracting a star because the immediate neighborhood wasn't anything to write about but the village in either direction (20 minute walk) was really nice. Also, very close to the Fulham Broadway stop which is a District line stop and seems to run through or close to major touring areas. The […] people were very helpful and friendly. Very professional, clean hotel and would recommend to a friend with the immediate neighborhood disclaimer. Also a good price but maybe not during a Chelsea game because it is right on top of the stadium. Thanks Millenium! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

As an avid Man U fan, it was quite a nice experience.

Genuine Hotels.com guest review

The room was comfortable but shower wasn't very powerful and breakfast was over-priced so ate out.

Genuine Hotels.com guest review

Had to change rooms as the one i was placed in had not been cleaned and was a mess , after 18 hours traveling to have that hassel was redicilous

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent, as always !

Genuine Hotels.com guest review

This hotel was the perfect location for our night out we found our room clean and decor lovely. The staff were friendly and very helpful.We would definitely stay there again

Genuine Hotels.com guest review

Great hotel which looks great inside and out. Well appointed rooms which are kept spotless with daily cleaning service (including fresh bedding). Friendly staff who are always willing to help and improve your stay. Good location within 5 minutes of tube station. Perfect for Chelsea FC visit as part of Chelsea village. Looking forward to returning […] . Read more

Genuine Expedia guest review

I found this hotel very comfortable and clean. It has an good location with plenty of buses just outside the door which take you into central London. I have stayed there a few times in the past and found the location safe. Usually the Chelsea football team stays at hotel the night before a home game, so sometimes you may see one of the team hanging […] around the lobby. Read more

Genuine Hotels.com guest review

The bathroom was very unclean including hair in the bath tub, and mould on the non-slip bath mat provided. Wallpaper was peeling at the seams and the dressing table draws would barely open. The room always seemed very hot despite opening the window and trying all the settings on the AC. The hairdryer also had a loose screw in the plug which could have […] easily come open. Very few Amenities in the room and no mini-bar. Would not stay again. Read more

Genuine Expedia guest review

We had a first floor room over the exit from the underground garage ...

Genuine Expedia guest review

More like 3 star rather then 4 star hotel. Staff was friendly and helpful. Cleanliness disappointing (dirty carpets, rusty bathroom, dust in the room and sticky tables) Bed and bedding was clean and very comfortable. Overall comfortable stay, but not **** quality or value.

Genuine Expedia guest review

We enjoyed our stay in this hotel, but if your planning a stay here I'd avoid match days.

Genuine Expedia guest review

Only stayed overnight and didn't eat, but was otherwise excellent. Only confusion was whether our booking was with Millenium or Copthorne as they are different buildings. This wasn't clear on the booking but was quickly resolved on arrival.

Genuine Expedia guest review

Pleasant friendly staff, centrally located near underground, perfect for match goers. Very impressed will book again

Genuine Expedia guest review

HOTEL WAS FINE, DISAPPOINTED WE NEEDED TO PAY FOR ICE TO BE SENT TO OUR ROOM. POSITION OF HOTEL TOTALLING MISLEADING AS WE THOUGHT IT WAS IN KENSINGTON AND IT IS REALLY THE OTHER END OF KINGS ROAD.WILL NOT MAKE THE MISTAKE OF BOOKING A SECRET LOCATION AGAIN. IT WAS OUT TO CATCH US.

Genuine Expedia guest review

lumpy bed leading to sore lower back for days. shower broken. no temp guage in room so could not adjust. no bath robes. expected more. being asked to pay extra to use the spa in a hotel that is advertised as 'spa hotel' is misleading. the spa is outside of the hotel which is really not satisfactory. the restaurant/bar was not clean and the tablecloths […] were dirty. on the whole not an experience i would repeat Read more

Genuine Expedia guest review

Great rate and liked the location. Very easy journey from Heathrow. Would have preferred a double bed. Would happliy recommend and stay there again.

Genuine Expedia guest review

Hotel was remarkably good value for money given the rate that we paid. It was very close to a tube station which allowed easy access to centrel London. For Chelsea fans, this hotel is a must!

Genuine Expedia guest review

Staff obliging and helpful the rooms a good size and very nicely equipped i always enjoy staying here when the price is right.It is a bit of a slog from central london after a long day and when Chelsea are at home a bit loud outside but overall well worth the journey

Genuine Hotels.com guest review

Not a hotel for a match day. It was an Expedia "secret hotel" but as a 4* was expecting a safe experience. Not when Chelsea are playing at home. Getting to/from the hotel in the evening is fraught and (despite security) the lobby doesn't even feel that safe. Facilities were fine - except room service who again seemed to do a disappearing act on match […] day night (one time you didn't want to go out for food). Read more

Genuine Expedia guest review

As I had arranged this stay to attend a chelsea game for my boyfriends 30th, I was a little surprised when I checked in to have been allocated a twin room. Check in explained when I returned that booking through hotels.com does not specify your requests in this way, so may be worth calling or emailing the hotel seperately to confirm. Luckily they were […] able to find another room for us. Read more

Genuine Hotels.com guest review

Disappointed in the quality of the room given the rate I paid. Could have been in a Travelodge anywhere. Complained and was moved to a bigger room with a double bed. Perfectly comfortable but no character or soul to the place at all. Although only a few minutes from Fulham Broadway this was too far out for a London business trip. Tube journey into Central […] London, too far and too complicated.Solvent they use to clean the room really gets up your nose! Read more

Genuine Hotels.com guest review

Very comfortable hotel. Rooms were lovely. Staff were so friendly and helpful. Only comments are: check-in took an age - a coach party of foreign students arrived just before us and there was only 1 person on reception. Breakfast is stupidly expensive - don't bother as there are plenty of cafes and coffee shops down the road that serve the same for […] half the price. Othewise, lovely place and would certainly stay there again. Read more

Genuine Hotels.com guest review

This was my 4th stay at the hotel, very polite and friendly staff. The hotel is ideally situated near the tube and many bus services. You feel very safe when out of the hotel. With the offers on- its very good value.I would recommend this hotel to anyone.

Genuine Hotels.com guest review

Despite being too close to Stamford Bridge! Excellent value for money. Only slight down was the air con was a bit too warm even on coldest setting. Apart from that everything first rate though, would definitely stop there again..

Genuine Hotels.com guest review

5 star experience in every respect - reception, efficient service, standard, condition & style of room

Genuine Expedia guest review

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Genuine Hotels.com guest review