Comfort Inn & Conference - St. Louis

9600 Natural Bridge Rd, St. Louis, MO, 63134 United States
Hotel Info: 866-539-0036
Guest rating 3.7 / 5
78% Recommend
(Neighbourhood average 3.8)
3.7 overall guest rating
Reviewed by 291 guests
Average for the neighbourhood is 3.8
"Gream room for the money but Horrible parking"
 by K from Indianapolis
I've stayed at this hotel twice because the rooms are nice for the price. However finding parking...
12/01/09
38.7273, -90.3431
Hotel coordinates:

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Guest review summary

  • 3.7 Average rating: All Trip Types
  • 78% Recommended
  • 291 Reviews
  • 3.6  Hotel Service
  • 4.1  Room Comfort
  • 3.6  Hotel Condition
  • 4.0  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (291) 3.7
Business (67) 3.8
Romance (11) 3.9
Family (47) 3.4
With Friends (25) 4.0
All Others (141) 3.7

Overview

The Comfort Inn & Conference Center is located adjacent to Lambert International Airport and only 20 minutes from the world-famous Lewis and Clark Discovery Trail. The hotel's Club Room combines the business features of an airline club room with the comfort of a residential den. Guests can enjoy the large screen televisions, meet with friends or associates and enjoy a sandwich or cappuccino from the Au Bon Pain Bakery Café. The hotel features more than 3,500 square feet of meeting space. The meeting rooms can also be transformed into the perfect area for banquet functions. There is an array of amenities including an indoor pool, on-site business center and Au Bon Pain Bakery Café.
The kind of informal luxury guests have come to expect from the Comfort Inn family of hotels awaits every guest in each of the 197 tastefully appointed guest rooms. Each room features a dual-line telephone with voice mail and data port, work desk, coffee maker with complimentary coffee, iron, hair dryer, and 25-inch cable television with remote control and in-room movies.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Airport transportation (complimentary)
  • Arcade/game room
  • ATM/banking
  • Breakfast available (surcharge)
  • Express check-out
  • Fitness facilities
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Parking (free)
  • Safe-deposit box - front desk
  • Self parking
  • Spa tub

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Secretarial services

Accessibility Features**

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Handicapped Parking
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Air conditioning
  • Alarm clock
  • Cable/satellite television channels
  • Cable television service
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Complimentary weekday newspaper
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Internet access (complimentary)
  • Iron/ironing board
  • Microwave
  • Multi-line phone
  • Non-smoking only
  • Pay movies
  • Phone
  • Premium television channel(s)
  • Refrigerator
  • Refrigerator (on request)
  • Rollaway beds
  • Video-game console
  • Voice mail
  • Wake-up calls
  • Wheelchair accessible

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Elevator/lift;
  • Fax machine;
  • Gift shops or newsstand;
  • Number of floors: 7;
  • Number of rooms: 197;
  • Pool table;
  • Restaurant(s) in hotel Restaurant;
  • Swimming pool - indoor
Check-in time is 3:00 PM
Check-out time is 11:00 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

Au Bon Pain - Freshly baked croissants, breads, and pastries, along with gourmet coffees, soups, salads, and sandwiches. Features a hot breakfast buffet. Open from early morning to late at night.

Club Lounge - Located just off the lobby, this small bar offers daily drink specials.

Area map

A short guide to Lambert - St. Louis International Airport (STL)

Approximately 15 miles northwest of downtown St. Louis, Lambert-St. Louis International Airport is bordered by I-70 and I-170. Founded as a balloon launch, this airport was the departure point for Charles Lindbergh when he flew to New York to begin his historic non-stop solo flight to Paris. The headquarters of Boeing Integrated Defense Systems is on site.

see all hotels in Lambert - St. Louis International Airport (STL)

Nearby Activities & Points of Interest

1.0 - 3.0 mi

  • Lambert-St. Louis Intl. Airport (STL) - 1.6 miles

3.0+ mi

  • Componere Gallery - 5.3 miles
  • Downtown Clayton - 5.4 miles
  • Westport Plaza - 5.8 miles
  • Missouri History Museum - 6.4 miles
  • St. Louis Art Museum - 6.6 miles
  • St. Louis Zoo - 6.8 miles
  • The Muny Theater - 6.8 miles
  • Forest Park - 7.0 miles
  • O'Fallon Park - 7.2 miles
  • Cathedral Basilica of St. Louis - 7.6 miles
  • St. Louis Downtown Airport (CPS) - 14 miles
  • Spirit of St. Louis Airport (SUS) - 17 miles
  • Belleville MidAmerica-St. Louis Airport (BLV) - 31 miles

Reviews

Comfort Inn & Conference 2009.12.01
Recommended Trip type: Family "Gream room for the money but Horrible parking"

Reviewed by K of Indianapolis on Dec 1, 2009

I've stayed at this hotel twice because the rooms are nice for the price. However finding parking was difficult both times I stayed here. Also, get up early for the breakfast because there were alot of people in line both times as well.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.10.07
Recommended Trip type: All Others "Very Please"

Reviewed by a Hotels.com guest on Oct 7, 2009

Everything was great!! Pillows are awesome!!!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.09.24
Recommended Trip type: Family "Small bathroom"

Reviewed by Ellen of Springdale on Sep 24, 2009

For the money it was a good deal; however, the area outside the bathroom where one brushes their teeth and fixes their hair was extremely small and limited in space. Other than that, I had no other complaints. Bed was comfortable and I really liked the down comforter on the bed as opposed to a heavy blanket. Very, very nice!! I would be inclined to stay there again. Staff was extremely courteous. Full breakfast somewhat misleading, but that could be overlooked as there was plenty to eat if you like carbs. Would have liked to have seen some yogurt out there.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn & Conference 2009.09.16
Recommended Trip type: Family "Will Stay Again"

Reviewed by a Hotels.com guest on Sep 16, 2009

After several hours on the road we were tired and grumpy and this hotel was easy to get to, clean, staff was nice, and we were we pleased.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.09.11
Recommended Trip type: Business "good hotel"

Reviewed by DONGDE of DONGYANG on Sep 11, 2009

For business, to stay in this hotel is good thoughts

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn & Conference 2009.09.07
Recommended Trip type: Business "Just what we needed"

Reviewed by teresa of branson, on Sep 7, 2009

we only needed a place to sleep to fly out very early the next day. it was quite appropiate for that. beds were comfy, surroundings very quite which was great considering we were very close to the airport.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn & Conference 2009.09.03
Recommended Trip type: Business "Comfortable room!"

Reviewed by a Hotels.com guest on Sep 3, 2009

If you need an onsite bar or restaurant, you will not like this hotel. However, if you are looking for a really comfy bed and pillows, you will LOVE this hotel. I stayed here in June and loved it so much, I came back in August. I have a hard time getting any sleep when I travel, but I sleep better here than I do in my own bed!! Awesome comfort!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.08.19
Recommended Trip type: All Others "comfortable hotel"

Reviewed by j of bell on Aug 19, 2009

A few updates and maintenance would help but clean and comfortable.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.08.17
Recommended Trip type: All Others "Decent value"

Reviewed by a Hotels.com guest on Aug 17, 2009

A little run down, but if you're just staying an overnight near ST Louis airport it's a good value.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.08.16
Recommended Trip type: With Friends "Recommend"

Reviewed by a Hotels.com guest on Aug 16, 2009

This was a great hotel. Nothing was bad about it. Nice size room and very comfortable.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.08.04
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Aug 4, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn & Conference 2009.08.01
Recommended Trip type: With Friends "Great Experience"

Reviewed by Shawn of Springfield on Aug 1, 2009

The Comfort Inn was a great hotel, for the money paid. The room was very clean. The ease of check-in was outstanding. The free continental breakfast was satisfying. I have no complaints.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn & Conference 2009.07.20
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jul 20, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.07.19
Not recommended Trip type: All Others "Restaurants"

Reviewed by a Hotels.com guest on Jul 19, 2009

No restaurant in hotel and nowhere except fast food within walking distance. This hotel might be tolerable if one had a car.

Overall Rating

2.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.07.19
Recommended Trip type: Business "Great place to stay"

Reviewed by a Hotels.com guest on Jul 19, 2009

The hotel is very well kept up and looks very nice. Our room was a decent size and the beds were comfortable, but the room was very hot at night even with the air conditioning on. The breakfast area was very large and clean, and there was plenty of food to choose from. Overall, I would stay here again.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 3.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.07.18
Recommended Trip type: All Others "the good and bad"

Reviewed by a Hotels.com guest on Jul 18, 2009

Price, location by airport and continetal breakfest were all good for the price i paid. The bad parts about hotel were: Poor pick-up service at airport-baseball allstar week they only had 1 van put 6-8 ppl. into van and to see 2 more vans just sitting in parking lot at hotel. In morning pick-up--had to wait for van about 30 mins each day...for a 2 mile ride. Warm oj at continetal bkt--not good.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.07.18
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jul 18, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn & Conference 2009.07.13
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jul 13, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn & Conference 2009.07.10
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jul 10, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn & Conference 2009.07.10
Recommended Trip type: With Friends "Nice hotel, but packed with kids and chaotic"

Reviewed by a Hotels.com guest on Jul 10, 2009

My entire family went to stlouis for my sons birthday going to the zoo etc. We just needed a decent hotel to lay our heads and enjoy a pool with the kids! The hotel was packed with kids that were with a large group and were completely unsupervised. The hotel should have made it alittle more clear to the very few adults these kids couldnt take over the pool without adult supervision which was posted. The hotel was disgusting filthy by the pool because those kids took over and destroyed, we had to take our kids out of the pool it was so bad. Our room was very nice for such a cheap rate. This hotel needs to enforce their supervision rules and keep the pool open later then 9pm thats just crazy!

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.07.06
Recommended Trip type: All Others "Exceeded My Expectations"

Reviewed by Jason of Tampa on Jul 6, 2009

My wife and I had read the previous reviews for this location and had diminished expectations, but we enjoyed the quality and comfort of the room. It was very accomodating; from when we initially entered the room to when we left. My first impression was great because the room smelled great. My pet peave is a room with a "stale smell". Overall - "2 thumbs up"

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.07.03
Not recommended Trip type: Family "Decent Stay, Needs Work"

Reviewed by Martin of Minneapolis on Jul 3, 2009

Though the weather was oppressive in terms of heat, the accommodations were good for the fact that the room was cool and comfortable. The room had a nice layout and was good sized. Our booking stated a bar and breakfast accommodations, which was misleading since the breakfast was self-serve with muffins, cereal, and no bar service available. Your nearest dining options were fast food places, so you need to research options outside this area for decent food. Since this was a former Doubletree, I imagine the new ownership has work to do on creating a new image for the hotel. A recreational trip for my wife and I. Would serve well enough for business.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.07.01
Not recommended Trip type: Family "A Dump..."

Reviewed by Michael of Olathe on Jul 1, 2009

First, upon arrival the front desk worker was very rude to us. We had a receipt showing we paid for two nights, whereas they only had us reserved for one. Finally after getting that resolved, we got to our room and it reeked of mildew. The AC unit was sripping constantly on the carpet and when we informed the front desk, again we were treated rudely and nothing was done. The rooms and hallways are filthy. The breakfast is a joke. The service is terrible. Sleeping in the parking lot is a better option than here...

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
Comfort Inn & Conference 2009.06.29
Recommended Trip type: Family "Great room for the money"

Reviewed by Alisa of Jackson on Jun 29, 2009

This was not the first time I had stayed in this hotel. My family and I stayed last June for summer vacation. For the price the room was great. However, they should really consider adding a refridgerator and microwave to the rooms. Otherwise, great stay and would stay here again.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.06.24
Recommended Trip type: Business "Great Hotel"

Reviewed by a Hotels.com guest on Jun 24, 2009

The rooms were very nice and spacious and the bed was very comfortable! No frig. but they did have a hair dryer!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.06.20
Not recommended Trip type: Family "Needs Great Improvement"

Reviewed by Christy of East Prairie on Jun 20, 2009

Well to start off our rooms weren't ready and we were 30 minutes past check in time. When we got to them they were still cleaning them. Mind you this is 3:30 in the afternoon. And when they cleaned the rooms they threw the towels and trash cans into the hallway. The Hotel needs to supply their employees with the proper tools to do their job. Bigger laundry baskets and trashcans to dump the small ones into. Then the air didn't work in one room and when they went to change our room they couldn't get the door open in that room. Finally we got a room where everything worked. Until the toilet got clogged up. Luckily we were on our way out the door. Not so lucky for the employees. Not to mention the false advertising. I was looking at a different hotel but picked this one for all the amnemities it had. Gameroom, pool table, game consoles in the room, and pool. The only thing it had was the pool. And it was nasty. So Buyer Be REAL AWARE!

Overall Rating

2.0 out of value="5"
  • 4.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
Comfort Inn & Conference 2009.06.19
Not recommended Trip type: Romance "No Parking"

Reviewed by a Hotels.com guest on Jun 19, 2009

This hotel sells airport parking in their lot, so people who fly out can park their car. Howver, there is no parking for guests who stay their. I had to park in a handicap spot, while others had to park in no parking zones.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
Comfort Inn & Conference 2009.06.15
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jun 15, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.06.08
Recommended Trip type: Business "Airport Hotel, Value Price, 'nuff said"

Reviewed by RT of Seattle on Jun 8, 2009

I have an eye for detail and I wish the hotel staff did to. It's the little things that are the difference between "oh well" and "nice". I didn't expect high-end but I can never understand when minor maintenance issues are allowed to go un-repaired. Corner moldings loose, grimy floors in the elevator, dirty stairwells... like I said little things but they add up. Also, my room had no soap or shampoo, when I asked at the desk, he started to make an excuse, then reached under the counter to produce the needed toiletries from a rather skimpy supply. Overall a mixed bag, might stay again in a pinch, for the right price.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.05.27
Recommended Trip type: All Others "Great room, bad parking"

Reviewed by Ken of Indianapolis on May 27, 2009

I hotel was great, but parking was very limited. But given it was a holiday weekend this hotel may not always have this problem.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.05.26
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on May 26, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.05.26
Recommended Trip type: All Others "Good Stay"

Reviewed by a Hotels.com guest on May 26, 2009

We had a great time- easy to find, right off the interstate, good overnight stop, and GREAT swimming pool!

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn & Conference 2009.05.20
Recommended Trip type: All Others "Not bad for the cost--reasonable"

Reviewed by Donna of Chicago on May 20, 2009

The hotel was dated, and should have more parking, but not bad for the price, and location to the airport

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.05.13
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on May 13, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.05.12
Recommended Trip type: All Others "Mr & Mrs. Hampton"

Reviewed by a Hotels.com guest on May 12, 2009

THe stay was very nice for an overnight trip. The pool area was large and we love the fact that we were surrounded by restaurants (fast food) we could walk too, instead of having to drive, would recommend for overnight stay.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn & Conference 2009.04.11
Not recommended Trip type: Family "Disappointed"

Reviewed by a Hotels.com guest on Apr 11, 2009

Hotel is dated; needs maintenance such as dryer vents in the laundry open to the room, parking lot drains are monster sink holes. Breakfast was a bust, no oj for three of the five days we were there, no fruit, not kept well during breakfast hours especially on weekend days.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 1.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.04.11
Recommended Trip type: All Others "Good room for the money"

Reviewed by a Hotels.com guest on Apr 11, 2009

We stayed for 4 days. On the second day we had rain and snow so we spent most of the day in the room. we ate in bed and asked for clean sheets on the third day; didn't get them anytime during our stay. They made the beds and put out clean towels and that was the extent of the cleaning.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.04.11
Not recommended Trip type: All Others "OK for one night stay"

Reviewed by a Hotels.com guest on Apr 11, 2009

The hotel is in need of a face lift. The breakfast buffet was a disaster (out of some foods, waffle batter all over the counter) when we went at 8:00 am. At 7:00 it was better in terms of the food but the room was uncomfortably cold. The room was comfortable and clean, but I personally requested caffeinated coffee to be restocked and it never happened. We also had difficulty finding a parking place on the weekend. For the price it was OK.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn & Conference 2009.04.06
Not recommended Trip type: Business "Terrible Stay"

Reviewed by a Hotels.com guest on Apr 6, 2009

This hotel is awful. There was hair scattered all over the floor of my bathroom and one of the pillowcases had makeup and mascara meared on it. There is an extension for Room Service, but it rang and rang. I had to call the Front Desk to learn that they have no room service. The hotel is convenient to nothing except a gross little taco stand. The parking lot is filled with giant potholes. My room had a door connecting it to another room, and upon checkin I discovered that it was UNLOCKED and the people staying next to me could have enetered my room at any time.

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 1.0 Room Cleanliness
Comfort Inn & Conference 2009.04.06
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Apr 6, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.04.02
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Apr 2, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.03.31
Recommended Trip type: Family "Great room for the money"

Reviewed by a Hotels.com guest on Mar 31, 2009

Clean and comfortable, this Comfort Inn made our stay enjoyable and restful. The down comforters and pillows provided the bets night's sleep I've ever had in a hotel, and even though the hotel is near an airport, the planes were not too loud. Staff at this hotel were friendly and courteous. I accidentally broke the coffee carafe in my room, and the hotel provided prompt clean-up, a new carafe, and no extra charge to my account. The front desk also provided good directions to a nearby restaurant. Whenever we go to St. Louis, my husband and I intend to revisit this hotel.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.03.25
Not recommended Trip type: Family

Reviewed by a Hotels.com guest on Mar 25, 2009

This guest did not leave a comment.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.03.25
Recommended Trip type: Family "Not too bad"

Reviewed by Kristy of Euless on Mar 25, 2009

The hotel was ok. The room itself was clean and comfortable. The ice machine on my floor wasn't working and had been out of service for over 6 months so I had to go the the floor above or below for ice. The breakfast wasn't that good. There were no scrambled eggs, just hard boiled and no other hot food besides waffles and I was diabetic. There was not enough parking for the crowd they had. If you weren't back to your room by 9pm you didn't have a parking space. It was very convenient to the airport and there were alot of restaurants nearby.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn & Conference 2009.03.19
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Mar 19, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.03.19
Not recommended Trip type: With Friends "Its almost ok"

Reviewed by a Hotels.com guest on Mar 19, 2009

We planned to stay for 2 nights but on the second day our entry cards didn't work. The front desk weren't very friendly and the contential breakfast was full of carbs and pastrys. I would say its just a one night stay hotel, if that.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 2.0 Room Cleanliness
Comfort Inn & Conference 2009.03.19
Not recommended Trip type: All Others "Could have been better"

Reviewed by from chicago of chicago on Mar 19, 2009

needs improvement, toliet didn't work-desk clerk could not adjust billing. Breakfast end at 9:00am, usually ends at other hotel 10:00am. The interior needs bright, updated or recondition. I'm sure at one time this was a great hotel, right now it needs some adjustments

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 1.0 Hotel Condition
  • 4.0 Room Comfort
  • 2.0 Room Cleanliness
Comfort Inn & Conference 2009.03.06
Recommended Trip type: All Others "Friendly and Competent Staff"

Reviewed by Rosalie of Inglewood on Mar 6, 2009

Competent and Friendly Staff. Helpful with general and specific questions. Providec extra service beyond what was requires.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.03.04
Recommended Trip type: Romance "Outstanding Hotel...great for the money too!"

Reviewed by Jessica of Columbia on Mar 4, 2009

Very comfortable...very helpful staff...very clean...really nice rooms. Everything was fantastic! I will always stay there now and will for sure recommend others.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn & Conference 2009.03.02
Recommended Trip type: Family

Reviewed by Julie of Salem on Mar 2, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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