"Disappointed, no breakfast"
Nice hotel but they advertised a pool and breakfast. Their pool is seasonal and they did not offer breakfast. Not good for traveling families, with hungry children. We were very disappointed to have to grab fast food in the morning.Genuine Hotels.com guest review
"Got what I expected"
Room was under $70 so knew it would not be great. It is in process of renovation. The only main complaint I had was both coffee mugs had dried coffee which meant they did not send to dishwasher after last visitor. Yuck. And they put the paper cover over them like they were clean but you could see the dried coffee.Genuine Hotels.com guest review
"not bad to stay just for passing by"
There was no refrigerator in room. When i call the front desk they told me i can use their refregirator but i didn't. The room was not that bad but looked old. I may not stay at this hotel laterGenuine Hotels.com guest review
"Not very pleased"
I am lame and use a cane. It was very inconvient to not have a dining room in the hotel. Surely a handy-cap room should be located near the elevator. My room, 420, was almost at the far end of the hall.Genuine Hotels.com guest review
"Stay at Clarion Hotel"
I would say the hotel room was clean and didn't see anything gruesome. However, there were issues with getting clean towels and linen.Genuine Hotels.com guest review
Everything was great but no breakfast offered.Genuine Hotels.com guest review
We chose it because of the price and location(near the airport). It was quiet, everything worked. The whole property was a little run downGenuine Hotels.com guest review
"Dont charge your guest for parking"
Good value for the money.... Though i think that charging a customer daily for parking is extreme...After all i was a guest.Genuine Hotels.com guest review
"Good hotel at a good price"
Was traveling for a family wedding. We had no trouble finding the hotel or getting checked in. Once we got into our room, there was a small maintenence issue and the front desk took cate of it right away. They were great to work with and very prompt. They moved us to a different room and it was very smooth. Enjoyed our stay. I would stay there again. […] For the money it was a good experience. Read moreGenuine Hotels.com guest review
"Room for improvement"
The property appears to be old or requires a good cleaning, the carpets in the hallways not clean, I had some stuff on the floor the A/C made excessive noise. The place was slightly dingy. The front desk staff, I found excellent,professionalGenuine Hotels.com guest review
"Good, but, didn't dazzle us"
Rooms, halls, building interior / /exterior could use a good deep clean and a fresh coat of paint. There were no benches outside to rest, wait or just enjoy the weather. But, the staff was friendly and the stay was comfortable.Genuine Hotels.com guest review
"Joyce Meyer Convention Visit"
The staff was friendly and helpful and the location was very convenient to the airport and the hotel was clean.Genuine Hotels.com guest review
was advertised to have free breakfast, but did not. This was a great inconvenience for our workersGenuine Hotels.com guest review
On Facebook and online shown breakfest and clean heated pool when we got there pool wasent on had to ask for it no breakfeat. Like posted. Hotel Looked more run down than picks shown had to ask for frigde and micro rave. When needed. I would like a refund or discount if possiableGenuine Hotels.com guest review
"it is an ok hotel"
Stop by for one night on our trip to Cincinnati. The Wifi signal for the 5th floor is very weak, no breakfast 'cause the area is under renovation.Genuine Hotels.com guest review
"Inexpensive and nice enough"
I'll stay here again.Genuine Hotels.com guest review
long wait for airport shuttle, parking around back of building with no entrances causing walk around in dark not sure if safe, no refrig or micro, no breakfast. employees didn't really seem to have concern about guests' needs. price was ok.Genuine Hotels.com guest review
The employees were awesome. The hotel is outdated and need of refurbishmentGenuine Hotels.com guest review
Booked a double smoking room and paid for it, when I got there I was told that all the double rooms were sold out and I was placed in a King room. I had a male friend with me and he had to get a separate room because it was only one bed. Front desk clerk tried to contact Hotel Manager, but he never responded until the next morning. He wanted to fix […] this with some reward points. But I didn't accept them. Read moreGenuine Hotels.com guest review
So after talking to the hotel and confirming my three rooms and a late check-in- me and 8 other people show up to check in and they told me they were out of rooms! And that every hotel was out of rooms. We all ended up having to sleep in our cars now mind you we only brought 2 cars.. The only good thing I can say was that the girls were very nice and […] apologized over and over! But its the fact of the matter that 9 people had to sleep in cars... Read moreGenuine Hotels.com guest review
"ST LIOUS ZOO"
No breakfast which was promised. Pool water was cold. Decent quality room and wifi.Genuine Hotels.com guest review
With a good cleaning and paint and new carpets, and general upkeep maintenance the hotel could be a higher rated hotel. Overall it was a good stay. The bed was comfy and there was cable and a pool. Resturant was closed for maintenance. Staff was wonderful. Overall a good hotel.Genuine Hotels.com guest review
"Not the best place we have stayed."
My mother, husband, newborn daughter and I showed up to the hotel. The location to the airport was perfect and the lobby was beautiful. We checked in and were given our keys. We headed to our room and opened the door to find a room that had NOT been cleaned. The beds were not made and there were dirty towels everywhere! We brought this to the desks […] attention and they gave us a different room. This room was... Better by a little to say the least. It was 'clean' but there was hair on the bathroom floor and in the sink. We found sewing pins in the curtains and the curtains were also incredibly dusty. The son in the bathroom didn't drain very well at all either. Not a place I felt comfortable keeping my 1 week old daughter at. The saff was pleasant and the rest of the hotel was pretty. Just not a fan of the rooms. Read moreGenuine Hotels.com guest review
The hotel was good for the price and the staff was friendly but if you require internet for business while traveling this might not be the best choice.Genuine Hotels.com guest review
"Read the signs no matter how small."
The front lobby is very nice and my first thought upon entering was that we got a great deal on this nice hotel. Then we came in the back door.This hotel has a very small sign on the back entrance door saying that us was under construction and it showed. Clearly it needs to be updated, hopefully that is what they are working on. The front desk staff […] was very helpful and answered all of my questions. The shuttle to the airport was very convenient and made catching the train less stressful. They say that you must use your key card to operate the elevators, that is not true. The only 2 elevators in the building are right next to the front desk so if you have to park out back, are booked in a room farther down the hall or both you will have quite a trek. The elevators are uneven when you step off. Our floor smelled like musky cigarettes and "skunk" upon returning that night. You have to walk past the laundry room and the employee break room to get to the pool. This hallway also leads to the back entrance. If trying to leave early I recommend pulling car around to the front to load bags. Otherwise you will run into the cleaning staff getting ready for their shift. The pool room is nice but the pool is a little chilly. The staff is fairly knowledgable about the train schedule but not so much about certain places to eat/get drinks around town. Read moreGenuine Hotels.com guest review
Very nice hotel. Clean. Great service and affordable price. Very nice pool and comfortable beds!!Genuine Hotels.com guest review
"Close to visited area."
Bed pillows were awful, bathtub stopper was stuck after shower water wouldn't drain husband was able to pull the stopper .. Room stuffy smell.Genuine Hotels.com guest review
Ok hotel. Seemed kind of like a drug dealing location. Lots of outside activity.Genuine Hotels.com guest review
"Great for the price"
I definitely enjoyed my stay at the Clarion-- so much actually that we ended up coming back again the next night! The hotel appearance in the hallways does seem a little run down, but the rooms were very clean and the beds were very comfortable. We stayed in the King bed room the first night and the double bed room the second night and enjoyed both. […] The staff was friendly for the most part. Definitely can't beat the quality and location for the price! Read moreGenuine Hotels.com guest review
"Great place to crash for early moring flight."
Stayed here because I had an early morning flight. Shuttle is free and is available at 4am. The room was cheap. King bed was very comfortable with crispy clean sheets. Very small but comfy pillows. There is a sitting area with couch and a small desk. Small coffee pot in room. I felt good about staying here with the room accessible from the inside only. […] It is very safe even the though the once nice neighborhood has turned. Staff friendly. Good water pressure in shower, soap. shampoo, conditioner and lotion provided. Small 32 inch flat screen and free Wi-Fi. All I needed. The carpet was worn and a little stained, The room was much better than expected for the price. Read moreGenuine Hotels.com guest review
Rooms & elevator need to be upgraded, pool needs to be heated .Genuine Hotels.com guest review
Rooms were nice but the carpet or something had a funk to it.Genuine Hotels.com guest review
It was convient to fly out of Lambert the next day. I enjoyed the free parking for the duration of my trip, and the shuttle service both to and from the airport.Genuine Hotels.com guest review
"Not bad, but not great."
They didn't have the free breakfast like most places do, and that was an inconvenience for us since we have little ones and had to leave early the few days we were there. The indoor pool was another reason we chose this hotel but it was freezing cold in the water and smothering sitting outside of it. The room that we stayed in also got our allergies […] all flared up. The workers were all really nice and welcoming, but overall, we wouldn't stay here again with so many other options. Read moreGenuine Hotels.com guest review
Toilet broke room dirty and the downstairs microwave was filthy.Genuine Hotels.com guest review
"do not stay here"
Wanted to speak to the manager but every time I called I got the run around and there was never a manager on duty to talk to and the staff couldn't help.Genuine Hotels.com guest review
terrible, dirty,,,,,,never againGenuine Hotels.com guest review
The manager on duty was pleasant but not very helpful. The room was dirty and had obviously not been vacuumed for several days. When I got out of the shower I was stepping on all kinds of things not noticed with sneakers. The shower curtain had a lot of mold on it and no one seemed to care. The manager never addressed any of the issues and did everything […] possible to avoid me. I would not stay at this Clarion again if it were free. Read moreGenuine Hotels.com guest review
No breakfast was available, no restaurant, no bar all of which was stated in the hotel. com website. Will not use this site again. Room had a very musty smell.Genuine Hotels.com guest review
fifth floor - used multiple door cards - first set of cards failedGenuine Expedia guest review
"Nice hotel very close to St. Louis Lambert Airport"
The room was very nice. I recommend it very highly. My two complaints are: the two phones in our room didn't work. I couldn't call the front desk to have a wake up call. Used my cell phone for alarm, but couldn't reach front desk unless I went down. I did not like the coffee with powdered creamer. It was awful, I didn't drink it. I recommend getting […] some good creamer and adding to the breakfast area. Read moreGenuine Expedia guest review
I have to say the staff was very friendly and would always greet you. They were outstanding. Now the overall hotel was much less that what I would expect from a Clarion. In room glasses were dirty, carpet was stained, although the bathroom appeared to be clean. The pool looked well kept however I did not use it. The restaurant was closed for remodeling […] yet nothing was being worked on and despite the hotel add there was no lounge to have a drink. Front doors were not secured and there was a rusty heater in the entry. Parking could be a challenge. I would not stay there again. Read moreGenuine Hotels.com guest review
Floor wasn't clean and torn carpetGenuine Hotels.com guest review
"Nice hotel to be for a short stay"
The hotel is good for the price.. I had a good experience during my day stayGenuine Expedia guest review
Not bad for the price. Luckily, I was by myself. The wife would not have stayed in this hotel.Genuine Hotels.com guest review
"Find another place to stay!"
Horrible, room was filthy, hair, food on the floor.Neighborhood was sketchy at best, had real safety concerns just walking from car to lobby. Wont be backGenuine Hotels.com guest review
"Room very nice but they LIED about the pool"
The hotel is being remodeled. Our room was wonderful. Very comfortable bed! The bathroom sink area is so tiny but it was clean.The website there would be a pool. There was a pool that was closed when we checked in. The lady at the desk told us they were filling it. Upon inspection, the entire pool was full of green algae. There was no way they were […] just filling that pool. Read moreGenuine Hotels.com guest review
In was not very happy with this Hotel. I got there and thought I was in a really nice hotel. I got into my room, the outlets were Hanging out of the wall, there was no remote for the TV, there was only one towel in the bathroom, and it was a hand towel. The pool was green, it looked disgusting. I would not recommend this hotel to anyone.Genuine Hotels.com guest review
"Close to St. Louis airport."
Room had trash taken out, but no soap refill or towels. Had to go get them every time at front desk. Took over 45 minutes to get picked up at the airport at 11:00 at night after calling three times and every time was told they were on the way.Genuine Expedia guest review
Standing water in bathroom next to the toilet and wall, A/C didn't work very well, setting was on 60 and it felt like it was on 75. Cleaning people left dirty towels in the bathroom with no wash clothes for the next day. Stated free hot breakfast. There was no FREE breakfast. Shuttle service was no where to be found. We had to drive ourselves to the […] Metrolink. Read moreGenuine Expedia guest review
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