No breakfast was available, no restaurant, no bar all of which was stated in the hotel. com website. Will not use this site again. Room had a very musty smell.Genuine Hotels.com guest review
I have to say the staff was very friendly and would always greet you. They were outstanding. Now the overall hotel was much less that what I would expect from a Clarion. In room glasses were dirty, carpet was stained, although the bathroom appeared to be clean. The pool looked well kept however I did not use it. The restaurant was closed for remodeling […] yet nothing was being worked on and despite the hotel add there was no lounge to have a drink. Front doors were not secured and there was a rusty heater in the entry. Parking could be a challenge. I would not stay there again. Read moreGenuine Hotels.com guest review
Floor wasn't clean and torn carpetGenuine Hotels.com guest review
Not bad for the price. Luckily, I was by myself. The wife would not have stayed in this hotel.Genuine Hotels.com guest review
"Find another place to stay!"
Horrible, room was filthy, hair, food on the floor.Neighborhood was sketchy at best, had real safety concerns just walking from car to lobby. Wont be backGenuine Hotels.com guest review
"Room very nice but they LIED about the pool"
The hotel is being remodeled. Our room was wonderful. Very comfortable bed! The bathroom sink area is so tiny but it was clean.The website there would be a pool. There was a pool that was closed when we checked in. The lady at the desk told us they were filling it. Upon inspection, the entire pool was full of green algae. There was no way they were […] just filling that pool. Read moreGenuine Hotels.com guest review
In was not very happy with this Hotel. I got there and thought I was in a really nice hotel. I got into my room, the outlets were Hanging out of the wall, there was no remote for the TV, there was only one towel in the bathroom, and it was a hand towel. The pool was green, it looked disgusting. I would not recommend this hotel to anyone.Genuine Hotels.com guest review
Although there many other hotels surrounding the airport this hotel had the best price and the rooms were decent.Genuine Hotels.com guest review
It is a comfortable hotel - it is a bit out-dated. Service is good and it is a good value.Genuine Hotels.com guest review
Absolutely great staff, new and comfortable rooms. Lovely beds and comforter. If you just need to stay close to the airport, it's a great bang for your buck. The surrounding area isn't great, and there aren't too many food options nearby, but there is a place to eat at the hotel.Genuine Hotels.com guest review
"VIrtually no housekeeping evident"
I am sorry about this feedback but you must know the following: Hotel showed no sign of housekeeping at all. Bathroom shower curtains were covered with mold. Carpets and furniture was heavily stained throughout the facility especially the rooms and halls. Manager came to desk to resolve a problem was covered with sweat and not presentable for public […] appearance. There was construction in large areas of the hotel which had not been cleaned up or hidden from hotel guests. Absolutely the most mismanaged and filthy hotel I have ever stayed in. I rarely ever complain about anything but could not avoid this feedback. The health department needs to know about this hotel. Read moreGenuine Hotels.com guest review
"Close to airport"
Room was clean but carpets were not. There was a place to eat but breakfast was not complimentary.Genuine Hotels.com guest review
"just passing through"
we just came through on our way out on vacation. There were complaints I saw later on Trip-Advisor, but we didn't find anything wrong with our hotel. The restaurant was on grounds (never eaten there but have stayed before) and the food was good. The atmosphere of the eatery needed some help (holes in walls, banquet room obviously used for storage), […] but the food had good taste and wasn't too expensive for the city. Our room was clean and the front desk gal was polite and helpful. Read moreGenuine Hotels.com guest review
"Close to the airport"
GreatGenuine Hotels.com guest review
Needed a cheap place to stay and I found it. No security lock on the door, just run down. Bought a cup of coffee from the restaurant, and the room smelled like sewer gas. Positive note* the young lady driving the shuttle was super nice. Not her fault but the shuttle had no A/C and was falling apart. Next time I will upgrade to a better hotel!Genuine Hotels.com guest review
We stayed because we had a 6 a.m. flight out of Lambert. Was fine for that. Rooms have musty smell. Took a long time to check in. Were friendly to bring us extra towels.Genuine Hotels.com guest review
"Very Good value"
Excellent service. Clean and very beautiful lobby. The bar / grill in motel was very good. No breakfast offered. But clean rooms, hallways. Well lit. Very concerned with security.Genuine Hotels.com guest review
"Needs remodeling, but still OK place to stay"
This hotel is in major need or remodeling, but otherwise staff was friendly and it was still OK place to stay.Genuine Hotels.com guest review
"24 Hours complimentary shuttle to ST Louis Airport"
The only reason we stayed there is 24 hours complimentary shuttle service to St. Louis Airport . not bad for to catch an early morning flight and leave your car there.Genuine Hotels.com guest review
Kids up late laying in hallways; scream and fighting going on in lobby; fire alarm pulled at night. Bed not made up until 2:30 next day. Bed lights not working; my realatves stayed nearby and got much better value for moneyGenuine Hotels.com guest review
I always stay here and I will stay again, but this time the room was a bit un kept. the toilet didn't flush :( ! they had coffee in the room but no cream and sugar, the tissues paper was empty. the chair was a bit worn out, but the price was good, Oh and the guy who picked me up from the airport was the devil. so I didn't get him a tip, he was too mean […] the front desk says he doesn't work for the hotel. Read moreGenuine Hotels.com guest review
"Very nice to have shuttle to airport to catch tram"
Would stay again. The manager was very helpful.Genuine Hotels.com guest review
"dont even waste your time or money"
hotel was a complete joke.Genuine Hotels.com guest review
"Just passing by"
Stay was fine, the mid night shuttle driver was rude, seemed to be an angry guy!Genuine Hotels.com guest review
"Close t Airport"
Overall pleasant, but the phone lines were not working which made it very hard to contact the front desk.Genuine Hotels.com guest review
"Worked in a pinch"
The hotel was okay, there was an open bar of soap still in the shower which causes me to question what else was left undone in the cleaning of the room. We needed a room because when we got our dance competition schedule, we realized we would not be able to make the trip home and back as we had originally planned. It was a high volume weekend for St. […] Louis and this was one hotel that was not extremely gouging room prices. Read moreGenuine Hotels.com guest review
"No hot water"
No hot water and couldn't get the desk to answer the phone for a airport pick up.Genuine Expedia guest review
"Happy & will Stay Again!"
We we're invited by our friends brother, who's responsible for the Production of TV Program returning to air this summer "Ninja Warriors". We were going to stay at the hotel where the crew was located The Marriot, however do to another Game & City Wide Event in town, rooms were not availabe. I did reserve my rooms in advance at The Clarion Hotel Airport. […] Upon arrival the Front Desk stated our rooms were not together, not a problem, but they worked to locate rooms together without our asking. Ours rooms were very clean (one room had just a few spots on carpet, but it was clean). Bathroom very clean. I checked beds found that linens were clean & changed & Beds were definately comfortable. I did check mattress's and they were "bedbug free". Room rates fine. Hotel staff frinedly (even at 100% booked). Location was not bad, have seen much worse. As a retired Hotel General Manager, I know what to quickly look for in a room, and I definately recommend this hotel. Read moreGenuine Hotels.com guest review
"close to airport and had shuttle service"
Front desk clerk was friendly and helpful but we did not use any amenities of the hotel.Genuine Hotels.com guest review
"Clarion, one night stay"
It was quiet, the front desk staff were helpful and friendly. JUST what I needed before my flight the next morningGenuine Hotels.com guest review
"park at your own risk?"
Signs in the parking lot say park at your own risk?Genuine Hotels.com guest review
It was a decent hotel for the price you pay. Signs in parking lot made parking seem uncomfortable, but no direct issues with the neighborhood.Genuine Hotels.com guest review
"Convient to my customers and the airport"
Room had paper clipping spread across several areas of the floor, carpet is badly stained by the entry door.Genuine Expedia guest review
"Good Value, but Nothing Special"
Beautiful lobby with relatively nice rooms that were respectably clean. Beds and pillows were not the most comfortable. Pool is open again, but I did not get a chance to try it. Staff were friendly enough. Free shuttle to the airport was convenient, even if it was a little slow to pick us up and driven by a man who clearly didn't like his job.Genuine Expedia guest review
The bed was fantastic, no backache in the morning! ExcellentGenuine Hotels.com guest review
"no breakfast included"
Carpets could be updated. Breakfast was not included as promised at time of purchase. Desk said it has not been included for some time.Genuine Hotels.com guest review
"Close to airport"
Clean, comfortable, close to airport and just down the road from several car rental companies. Airport shuttle courteous and timely. Ate dinner in the restaurant ajacent to the lobby - Excellent service and the food was fresh and delicious.Genuine Hotels.com guest review
"Decent price and clost to the Airport"
If it wasn't for the nice young lady at the front desk the i would have gave it all 2s. There was a big stain on the carpet. They had an Iron but no Ironing board. The soap was not packaged, making me wonder if it had already been used by someone else. Like i said the lady at the front desk was pleasent and was willing to move me to a better room. The […] location isn't the greatest other than it is not far from the airport. The rate was the reason why i stayed there. But hey, you get what you pay for. Read moreGenuine Hotels.com guest review
Nothing fancy, but it was clean and comfortable. I would stay again if I were to go backGenuine Hotels.com guest review
"Close to airport"
Very pleasant foyer, loved the shiny marble stones. Staff was very helpful. Ate 2 meals at the restaurant in the hotel. Evening meal was wonderful and a very good price for all the food we received. The same with the breakfast. It was wonderful and both servers were very pleasant and made sure we had everything we needed. I would definitely stay again. […] The toilet was leaking around the floor seal which we reported on as we left. Read moreGenuine Hotels.com guest review
"Outdated, but pleasant"
In town for the NCAA tourney. Great hwy access to everything. The room was clean and fairly quiet, reasonably priced. However, Parking was not good late. The hotel was outdated and leaves a lasting impression. I don't mind sacrificing a few niceties when traveling alone. Would not bring a companion here.Genuine Expedia guest review
"Not what I expected from a Clarion."
The staff was very polite but the property was in disrepair and the room was not clean!Genuine Hotels.com guest review
"Outdated...not very nice, but good for the money"
Okay place for the value, hotel is outdated. Right off highway, so that was nice. Has a few fast food places around to grab a bite to eat.Genuine Expedia guest review
"Small room bad service"
The front desk was not friendly at all, the restaurant in lobby had great food but service was terrible and took forever to get food then they ran out and my 5 year old didn't get his food. They have a pool it failed to note it was closed. The rooms are super tiny and the airport is a little annoying.Genuine Expedia guest review
We were actually very disappointed with our stay. We spcifically chose this hotel for its indoor pool. After we checked in we found out that the indoor pool is only seasonal... indoor pool is only seasonal. Very confused and disappointed. Wont be staying again.Genuine Hotels.com guest review
Just needed a bed and shower in safe location close to I-70. This was a good value for my needsGenuine Expedia guest review
it was a nice low key spot. outside st lou bout 15 mins from dwntwn. staff was friendly and room was very clean. very affordable too. will def stay again!!!!! oh and the beds are super comfyGenuine Hotels.com guest review
"Get what u pay for"
Booked through expedia they didnt tell us the indoor pool was not operational hotel said its seasonal it was indoors rooms where shabby bed was very comfortable thoGenuine Expedia guest review
"close to airport"
We stayed at the hotel before an early flight and had a perfect experience. Shuttle from hotel to airport was very helpful.Genuine Hotels.com guest review
Hotel is pretty nice. No complimentary breakfast but the little resteraunt was good but limited on the menu. Was told to stay away from it for dinner. Our room was nice for the most part. One of the coffee mugs has a handle that was broke and glued back on, and they forgot to clean the bathroom door...boogers on both sides. Staff was nice.Genuine Hotels.com guest review
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