We asked for a king and didn't get it. The bed was very hard and worn. The heating system in the room was terrible. The plumbing in the bathtub was backwards.Genuine Expedia guest review
Our second time around and just as good. Great location and easy access to all of PortlandGenuine Hotels.com guest review
We were visiting our daughter and family and decided to give them a break. We stayed 3 relaxing nights over last weekend and were greeted and engaged in conversation by friendly staff each time we came or went. The decor was inviting & trendy--cozy seating by the fire; the food in The Bistro was delicious, and they offered a complimentary Gift Wrapping […] Room for Christmas shoppers. Read moreGenuine Expedia guest review
"Home for the Holidays"
Easy access and very comfortableGenuine Hotels.com guest review
Very nice room and good breakfast (paid in advance--cheaper that way). Only disappointments were: 1) all items in the drink vending machines were 'sold out' and too expensive anyway (so why bother having them); the rooms do not have refridgerators--apparently you have to ask for them, which we did not do because we assumed it would be an added cost. […] However, the room was very clean and everything worked properly except for a squeeky bathroom door. Will probably stay again (but will check on the cost of a fridge and buy out water elsewhere). Read moreGenuine Hotels.com guest review
"wedding in family"
The staff were super. Ambiance pleasantGenuine Hotels.com guest review
Great stay. Very nice lobby with fireplace. Cozy place to visit with others that went shopping with us. Clean and comfortable rooms.Genuine Hotels.com guest review
"Staff very courteous"
Room was very comfortable and clean. Quiet, even though it's right next to the highway. Very nice little cafe in lobby.Genuine Hotels.com guest review
The hotel was clean. Service was good. The location had easy freeway access and the mall is only a block away. The only real downside was that the room was small, especially the bathroom sink area (hard for even one person to use).Genuine Hotels.com guest review
Friendly, helpful staff! We were in the middle of a house move and exhausted. We appreciated being taken care of with a clean and quiet place.Genuine Hotels.com guest review
My room was clean and comfortable. However I was a little cold, I called down to the front desk to ask for a extra blanket, they sent up a set of sheets! I just folded them over and laid them on the bed. And here is a question (disguised complaint) why can't a hotel provide the bathrooms with a good fan?Genuine Hotels.com guest review
"Close to I-205 & Town Center Clackamas"
I Have a good time in this hotel, clean and good servicesGenuine Expedia guest review
We had a really nice stay and was quite also.Genuine Hotels.com guest review
"Visit in September"
Hotel room was very comfortable. Room service is only in the evening. Would of liked room service in the morning as there is no continental breakfast. Also the front desk staff was not very friendly. They never said hello when walking in and out of their hotel...seemed to busy with their own conversations...kind of rude. For this kind of money I spent […] on this hotel, I expect more from the staff...might stay here again..but I'm debating whether its worth it. Read moreGenuine Expedia guest review
"Great customer service!"
We have stayed at this hotel before, but this time we had a miscommunication regarding our using the hotel shuttle to go to the Amtrak station. I was thinking downton Portland (the only one I knew about), unaware that there was another Amtrak station, closer to the hotel, in Oregon City. Turns out the shuttle doesn't usually take folks further than […] 5 miles away. So, the morning of our need for the shuttle (had to catch the Amtrak to get up north for a wedding that same day), we learned that the shuttle might not be available for us to use...we asked, "What are our options right now?" The oncoming supervisor arranged a cab for us, paid for by the hotel!!! Very customer friendly and much appreciated. Read moreGenuine Expedia guest review
"Perfect for our needs!"
Staff were very accommodating with securing a wheelchair accessible room with roll in shower even though we booked on Expedia site. Kevin, reservations rep, was friendly, professional, and knowledgable! Since the hotel was mostly a base for day trips, we didn't use a lot of the services/facilities there to accurately describe it. However, the hotel […] was clean & inviting. Overall, a great stay for the price! Read moreGenuine Expedia guest review
How is it that a hotel can have various houses of worship posted and omit Catholics. No sheet at the front desk. When asked the clerk had to google it the church was 2 tenths of one mile away, closer than any otherGenuine Hotels.com guest review
"Great room for a decent price"
Great staff, nice room. HIGH prices in the lounge, however. $9 for a martini...Genuine Expedia guest review
It was fairly nice, but there was mold under the soap dish in the shower. One of the hotel workers was lounging at the front desk when I came in and didn't seem to be in a hurry to move along so I could get registered. I thought that was rather rude. Also, why have ice buckets in the room if there is no ice machine and you have to ask at the Bistro […] Café for ice. The café is not open 24/7. Read moreGenuine Hotels.com guest review
"Convenient and close to the freeway"
Enjoyed the workout room, pool and comfortable bed.Genuine Expedia guest review
"Nice place, easy access."
We only wish we could have stayed longer instead of a quick overnight after a concert!Genuine Expedia guest review
"Nice close to the family I was visiting."
Enjoyed the pool. Spa temperature seemed a little too hot.Genuine Expedia guest review
I was surprised that there wasn't a refrigerator in the room. Maybe ok for a business traveler but as a vacationer it didn't work well. No breakfast served although there is a bistro/bar in the lobby that serves breakfast, it isn't included in the price of the room. I would have preferred a Holiday Inn Express where you have more amenities for less […] $$. Read moreGenuine Expedia guest review
The property has a worn appearance except in the newly renovated lobby. WiFi signal is weak and spotty. Both of our rooms had appliances w/obvious structural damage. Staff are pleasant, but not very quick or competent. No real incentive to return.Genuine Hotels.com guest review
"Delicious breakfast options and love the Starbucks"
clean, quiet...will probably stay here again. I brought my 9 yr old son with me and he was able to sleep, which was important. Not the most comfortable bed, but I have a Tempurpedic at home, so most hotel beds are not that comfortable anymore :)Genuine Expedia guest review
"Pool was closed for maintenance."
We were very disappointed that Expedia failed to mention that the pool wouldn't be open. It was closed for maintenance during our stay. That was the main reason we chose the hotel.Genuine Expedia guest review
"Very clean and friendly hotel"
We were in town for my nephews graduation and needed a room. It was very close to amenities. The room was very clean and the staff was extra friendly. I would stay again!Genuine Expedia guest review
Only thing we had hoped you had was a shuttle from the airport. We will stay at this hotel again!Genuine Hotels.com guest review
"All the basics, none of the frills"
The hotel was comfortable and clean, quiet and the staff was pleasant. It did lack a few desirable amenities such as a mini fridge and microwave in the room and no continental breakfast provided. We stayed at a competitor chain the previous night in Salem. It was the same price and had all those little things that made it nicer. This hotel had a bar, […] which was convenient until they gave you the bill. Ordered a shot of Glenfiddich Scotch (not top shelf) on the rocks.....$13.50.....rediculous. Read moreGenuine Expedia guest review
"Great access to med, shopping, etc."
Quiet setting, great pleasant staff, very accomodating to your every need...Close to shopping, medical, etc. Clean.Genuine Expedia guest review
"Great Place to Stay!"
The staff was friendly and helpful. The breakfast served was great! Room was very clean and the bed was comfortable. Overall experience was fabulous!Genuine Hotels.com guest review
"Excellent place to stay"
Excellent place to stay. No continental breakfast though.Genuine Expedia guest review
"Excellent customer service"
Shuttled to mall was convenient beings husbands used car to attend auto swap meet in Portland.Genuine Hotels.com guest review
When air conditioning unit was turned on, very loud noise. Room 223.Genuine Hotels.com guest review
"Clean, but loud"
Great freeway access, very clean, and nice staff. However very very loud, lots of freeway noise all night long.Genuine Hotels.com guest review
"This hotel is marginal at best"
Overall this hotel was okay. I don't think I would stay here again unless everything else was booked up. The prices for breakfast items in the lobby were too high. There was a lot of freeway noise. The rooms weren't that tidy.Genuine Hotels.com guest review
"they dun good"
The shuttle service was great, the staff was friendly, and the place was cleanGenuine Expedia guest review
Everything was great. Staff very friendly and accomidating. Asked for a later checkout time and was handled with a smile. Very very clean room. Did not get a chance to use the pool or fitness center. But those that did seemed to be enjoying themselves. We will b back!Genuine Hotels.com guest review
Stayed two nights, first night radio alarm went off at midnight. Second night fire alarm went off at 2:30 am. We had leave the room for almost an hour.Genuine Expedia guest review
Close to Highway,Mall and 100's of places to eatGenuine Hotels.com guest review
The hotel was great. Carpet in room could have been cleaner but overall we enjoyed our stay. However, when we were evacuated at 2 Am due to a fire alarm for over an hour with no compensations was a real downer. Not sure we would risk it again with so many other hotels to choose from in the Portland areaGenuine Hotels.com guest review
"Quiet location, spacious room."
The room was a good size for a motel room and the beds were comfortable. The room darkening shades were nice. The bathroom was a good size and very clean. Staff was friendly. Nice, quiet location; we did not hear any traffic noise. The on-site bistro was nice, with reasonable prices. We had just a few minor disappointments: we could hear people talking […] in the neighboring room. The bed pillows were too soft. TP was cheap, rough, and thin. The swimming pool was very small. Our biggest complaint however, was the smoke alarm in our room went off at 3:30am. It took staff 10+ minutes to shut it off. While that may not seem like a long time, with an alarm continuously blaring, it seemed like a lifetime. Plus no one came to our room to identify the problem and/or apologize. A bit unhappy about that. Other than the smoke alarm situation, we were pleased with the hotel. Read moreGenuine Expedia guest review
"great choice for stay in southeast Portland"
The hotel was both comfortable and attractive,with helpful staff. Especially liked the lounge/bar in the lobby-a nice place for breakfast or cocktail hour. If your destination is southeast Portland, this is a great choice.Genuine Expedia guest review
Every thing went as expected: knew I was coming, room ready, room very clean and comfortable, food good, and staff very friendly and helpful.Genuine Hotels.com guest review
Front desk was polite and helpful. The bed was comfortable-5 pillows! Everything was clean. Great hotel. Would stay again.Genuine Hotels.com guest review
"I am rather critical"
For the most part everything was very nice. Being from the North West, I care about the environment and I like that this Marriott attempts to be green w/ signs reminding you about towels, a food and drink bar opposed to a massive sub par breakfast buffet, recycling bins in every room and complimentary things (toothpaste and shaving cream) that you can […] get from the front desk opposed to just an extra thing cluttering your room. The only aspect of my experience that could have been improved is the quality of their gym. They could easily make more out of the space they have by adding a pull up bar, an adjustable bench and more free weights... Read moreGenuine Hotels.com guest review
Stayed here with my family for a weekend and we enjoyed ourselves. Location great. Town Center is like right across the street, so shopping and restaurants are close and its right at an exit which makes it easy and quick to be on I-205. Having the Bistro there to start our day made one less stop for breakfast. Rooms are clean but I guess not all has […] a mini fridge or microwave. Staff was very friendly. We had a very nice stay here and would definitely stay here again. Read moreGenuine Hotels.com guest review
wow this was a great hotel. nice friendly staff. soft beds. heated indoor pool, and bar and deli were nice. i will come here again.Genuine Hotels.com guest review
Very nice, beyond my expectations.Genuine Hotels.com guest review
"Easy access and great shopping nearby"
Comfortable and spacious. Very clean room and pleasant staff.Genuine Hotels.com guest review
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