All hotels in Ann Arbor, Michigan, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here600 Briarwood Cir, Ann Arbor, MI, 48108, United States of America, ‏‎855-239-9222
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4.0 / 5Excellent

Score breakdown (from 86 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    4.1
  • Neighborhood
    4.1
3.0 / 5Good
"Not the best"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
The lobby was nice, and the overall condition of the hotel was ok. However it smelt like my grandparents basement in the halls and rooms. There were also used cups left in my room and a strong sent of cologne which makes me wonder what happened before I got there.
Genuine Hotels.com guest review
1 night business trip Jan 15, 2013
A Traveler
US
4.0 / 5Excellent
"Perfectly fine"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good place to stay.
Genuine Hotels.com guest review
1 night family trip Jan 7, 2013
Perry
US
4.0 / 5Excellent
"Best Beds - Worst Clima Unit"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very friendly and efficient. Best beds, Air Conditioning Unit was very loud when it switched on.
Genuine Expedia guest review
Other trip Dec 20, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was great....they even brought up a crib to the room and a corkscrew from the restaurant next door. Only complaint....housekeeping knocked on out door at 8:00 am which was 6:00 where we are from waking up our two small childen hours earlier than we would have liked.
Genuine Hotels.com guest review
1 night trip Dec 4, 2012
A Traveler
US
3.0 / 5Good
"what happened?"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
I alawys stay at this Holiday Inn when I visit Ann Arbor. The staff is usually top notch and on teh ball. This time I noticed a yogurt container that was sitting on lobby coffee table for 3 dyas (it may still be there). Put in wake up call that never happened, At 3:15 I came back to my room and cleaning service was just getting there, I needed a nap and asked if they could come back and was told either they clean now or they don't clean at all. front desk was very moody when I asked for directions
Genuine Hotels.com guest review
2 night trip Oct 16, 2012
LL
US
3.0 / 5Good
"Average hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The room was good size and the bed comfortable. The shower either hadn't been cleaned or it was just plain dirty. Didn't feel clean after that shower!
Genuine Hotels.com guest review
Business trip Oct 2, 2012
JD
US
3.0 / 5Good
"Convenient to the big house."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Old room that needs to be upgraded. Bed too soft and lumpy pillows.
Genuine Hotels.com guest review
1 night trip Sep 15, 2012
A Traveler
US
5.0 / 5Outstanding
"Great location for Art Fair"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location for the AA art fair. A very short walk to the art fair shuttle. A very comfortable and tidy hotel. Thumbs up.
Genuine Expedia guest review
Other trip Jul 22, 2012
A Traveler
US
4.0 / 5Excellent
"Nice hotel. Very nice and helpful staff."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall, very nice. Mattresses on both beds were very soft. Would appreciate an upgrade in that area.
Genuine Expedia guest review
Other trip Jul 16, 2012
Diane
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Good business stop over"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good business stop over. Hotels is as rated.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Ann Arbor
Dear David, Thank you for sharing your feedback with us! I am so glad to hear that you enjoyed your stay. If you’re in Ann Arbor again we hope you will come stay with us again. We hope you have a fantastic day!
1 night business trip Jun 16, 2015
David
CA
3.0 / 5Good
"Clean & comfortable, great pricing!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was clean & comfortable. Staff was courteous and professional! Price was good. I would stay here again for sure!
Genuine Hotels.com guest review
1 night romance trip May 27, 2015
sharon
CA
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We were really impressed with our stay here. We checked in around midnight and the custoemr service was excellent. The hotel decor was beautiful, parking and a delicious breakfast were included, and our room was clean, spacious and comfy.
Genuine Hotels.com guest review
1 night romance trip Oct 1, 2014
Larissa
CA
4.0 / 5Excellent
"U of M visit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice and quiet, easy to find. Enjoyed hot tub, only one in it for quite some time.
Genuine Hotels.com guest review
1 night business trip Dec 19, 2012
Amy
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"미시건 대학교 출장"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
미시건 대학에 출장을 가신다면 추천합니다. 일단 위치가 고속도로 인접해있고, 바로 앞에 쇼핑몰도 있고 근처에 햄버거집, 한식당이 있습니다.조용하고 학교까지 거리는 조금 있지만 어짜피 차가 있을것이니 별 문제는 없을것입니다. 무선인터넷, 아침식사, 무료 주차입니다. 근처 다른 호텔과 비교해서 딱 튀어난것은 없을 수 있습니다만, 전체적으로 충분히 만족합니다. 휴양지가 아니니 휴가로 당연 의미가 없는것 같습니다.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Ann Arbor
리뷰 주셔서 감사 합니다. 난 당신의 체류를 즐길 듣고 행복 해요. 미래의 숙박 당신을 보고 싶습니다.
2 night business trip Dec 15, 2013
연구원
KR
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Apr 26, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Apr 24, 2015
Kaitlynn
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night family trip Oct 13, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night family trip Oct 3, 2014
Kelly
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Sep 24, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night trip Aug 24, 2014
Maggie
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Apr 4, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Feb 21, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
3 night family trip Oct 3, 2013
Brian and Eric
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Sep 26, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Jul 16, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jun 27, 2013
Janine
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Business trip Apr 2, 2013
Eric
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Mar 8, 2013
Sue
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Mar 2, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Feb 23, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Feb 9, 2013
Tracy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Feb 9, 2013
Lloyd
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night business trip Feb 4, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Oct 16, 2012
L Sherman
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Sep 14, 2012
A Traveler
US
4.0 / 5Excellent
"Suitable for business and pleasure"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Nov 19, 2013
Biz Traveller
CA

TripAdvisor reviews for Holiday Inn Express Ann Arbor

Overall rating:Based on 96 traveler reviews

Most recent traveler reviews:

Overall Rating
"Not bad but not great"
06/13/15 jara50 Chicago, Illinois
This definitely feels like a budget hotel. Though it is very clean and staff is good. But halls have a musty smell and lobby food area is cheap looking. Biggest issue is that beds are TERRIBLE. Mine had a hard ridge at the edges and was soft in the middle. Hotel is well located. Nice mall with good restaurants can be walked to in 5 minutes. We stayed on a special rate for orientation weekend that was so inexpensive it was worth it. Would not stay of had to pay regular rate.
Overall Rating
"Clean hotel, friendly staff"
04/16/15 julesheartsUK Grand Rapids, Michigan
Room was clean and comfortable but nothing fancy...which was perfect for our family weekend in A2. Downtown is only a short drive away, and it's also near Whole Foods and some nice parks. Just a note..they are re-tiling the pool, which we weren't aware of, but they have arranged for you to use the Kensington's pool, hot tub & sauna which were very nice. We didn't mind the short walk across the parking lot, but it'd be nice if that was noted on the website for others who may want to know. Breakfast offered your standard hotel choices (wish there was more fresh fruit). Overall though, it was a great stay.
Overall Rating
"Love this hotel!"
02/06/15 MTHub Billings, Montana
We stay at this hotel yearly and I enjoy it every time. I like that it is close to all of the shopping and restaurants of Ann Arbor. We also travel around the area so it is convenient to get on the interstate. The breakfast is great and the rooms are always excellent.
Overall Rating
"Team Weekened"
02/04/15 Cathi R
We recently stayed hear for a two night weekend team trip. This hotel was great for us. We had 14 high school wrestlers and eight adults. Check in was easy with no issues. Rooms were clean and house keeping was prompt on making sure we had the extra things we needed. The hotel was quite. (yes even with our team there) The customer service was very helpful. The pre planning and booking of our trip was easy. I would recommend this hotel to anyone. We will definitely be staying here again. Thanks
Overall Rating
"Average at best"
11/07/14 Hockeygroom Michigan
Rooms were clean......bed was way too soft....bathrooms were extremely small....toilet was way to low to the floor....overpriced for no fridge or microwave....maids were efficient and prompt......breakfast was adequate but no microwave to heat anything up.
Overall Rating
"Clean, comfortable, quiet"
11/03/14 PinkVerbena Wisconsin
Stayed here on a football weekend, but didn't seem particularly busy. Room was fine: bed and pillows were comfortable. Ventilation system worked well and was quiet. Bathroom was smaller than usual. Definitely one person at a time. Breakfast had a lot of variety of hot and cold items. Coffee available all day. Helpful staff at front desk. Ample free parking. Did not use the pool or fitness facilities. No refrigerator or microwave in the standard king room. I know it is a college town and this was a football weekend, but I had to mark down for value based on the lack of some features considering the size of the price markup.
Overall Rating
"Nice, clean suite - great hotel & location"
11/02/14 SOOTY22286 New Hampshire
Very clean, crisp hotel - suite had more than enough room for my wife and I, on a visit to our daughter's college town (UMich). All of the staff we encountered were above average - all very nice, went beyond the call (we got an unsolicited upgrade to a better room when we arrived), all willing to help. Breakfast buffet is nice selection of foods, and the hotel now has a pool (we stayed when hotel was new, don't believe they had a pool then). Great location within walking distance to neighboring hotel (where there is a full restaurant and bar) as well as a big shopping mall. Parking was always close to the door no matter what time you return to the hotel, didn't require walking around to the back of the hotel, even though a homecoming weekend and hotel was full. Drive to UM campus minutes away, even with football weekend traffic.
Overall Rating
"Great hotel!"
09/26/14 maquarle Indiana
This is a wonderful property. Our room was very clean, breakfast had a very good variety and tasted wonderful, and the staff is great. Hotel is right across the street from a mall, which is an added bonus. I would definitely recommend this property.
Overall Rating
"Consistently good"
09/21/14 Stitcherjer Bay City, Michigan
They had a consistent staff on each shift. Breakfast was a nice variety over the week. And a good variety each day. There was enough options for anyone's breakfast preferences. The disappointment was no refrigerator in the room. The rest of the room met expectations. I will stay there again.
Overall Rating
"Sweet suite"
09/17/14 JenniferSA276 Indianapolis, Indiana
I stayed here with my parents and my children. The suite was a better option than getting two adjoining rooms. Breakfast had a lot of options to keep everyone happy. The bathroom was not central in the room so if someone is sleeping on the pull out sofa in the separate room, they have to come into the bedroom area to use it. My boys didn't like sleeping in a separate room so they ended up piling in the double beds with the grandparents and me. :) We took the shuttle from the hotel to the Michigan football game and all went well. Will definitely stay here again.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews