The service was outstanding and the accommodations were exactly what were advertised. A nice and quiet area for a business trip!Genuine Hotels.com guest review
The value with this hotel comes if you get a good internet rate. It is well-staffed with cheerful and competent, efficient people. They were accomodating of people with bicycles, which I greatly appreciated. As for quality, yeah sure the place is clean and well maintained, but since when is that a recommendation? Don't we all expect these qualities […] as part of a minimum standard of staying in a hotel? So I'd stay there again only if I got a good internet rate. Read moreGenuine Expedia guest review
"Great place to stay"
This place is amazing. Clean, fresh and just plain nice. Would stay again if in the area. Staff was great. Room was very clean and comfy. Would highly recommend to anyone. Excellent place to stay.Genuine Hotels.com guest review
"U of M visit"
Nice and quiet, easy to find. Enjoyed hot tub, only one in it for quite some time.Genuine Hotels.com guest review
"미시건 대학교 출장"
미시건 대학에 출장을 가신다면 추천합니다. 일단 위치가 고속도로 인접해있고, 바로 앞에 쇼핑몰도 있고 근처에 햄버거집, 한식당이 있습니다.조용하고 학교까지 거리는 조금 있지만 어짜피 차가 있을것이니 별 문제는 없을것입니다. 무선인터넷, 아침식사, 무료 주차입니다. 근처 다른 호텔과 비교해서 딱 튀어난것은 없을 수 있습니다만, 전체적으로 충분히 만족합니다. 휴양지가 아니니 휴가로 당연 의미가 없는것 같습니다.Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Ann Arbor 리뷰 주셔서 감사 합니다. 난 당신의 체류를 즐길 듣고 행복 해요. 미래의 숙박 당신을 보고 싶습니다.
94号フリーウェー177番出口より2分の距離、車での移動に便利。無料朝食も付き、良い滞在でした。Genuine Expedia guest review
"Great hotel, great service."
08/23/14 HockeyMom_in_MI Troy, MI
We brought a youth hockey team to Ann Arbor for a pre-season camp. We had a great experience.. from a 2-minute check in for 8 rooms set up exactly as requested, to a great breakfast and nice pool area. The service was VERY friendly and helpful. I felt the employees truly cared about our stay. Although not the cheapest on the block, and all the rooms do not include fridges or microwaves, the service made up for it. We will definitely book again next time.
"Service was wonderful! The room is standard, but clean."
08/12/14 sparkygirl2277 Saint Charles, Missouri
We stayed here for a convention. We were treated very well. We have 2 children and we felt comfortable here. We had an issue with our remote, but it was fixed fast. The toilet looked like it was coming off the floor and the faucet was shooting water across the bathroom. But we could live with it, because we were happy with everything else. The people working the front desk are so nice. Housekeeping, ahhh, cannot understand a word you say...at all. Had to play Charades with them daily to get extra towels. We used the pool often and it was clean. We loved the free breakfast. They are missing a workout room, but I was told I could use the hotel next door for their work out room, because they are owned by the same lady. We were happy here and would return.
"Nice Short Stay"
07/19/14 Hotelman325 Grosse Pointe Woods, Michigan
Overall, it was a nice stay. It's right across the street from Briarwood Mall, so it's easy access to restaurants and shopping. I highly recommend Briarwood; there is a very good selection of shops and restaurants! The staff were friendly for the most part, but it almost felt like they didn't put in much effort to try make your make your stay extra special. The room was clean, pretty basic it seemed like for a Holiday Inn Express. Comfy beds, nice TV, good desk and workstation. The lights in the bathroom were a little dirty, though. The breakfast was pretty good; they had very good cinnamon rolls and a machine that made pancakes for you, which I thought was pretty cool! The wi-fi worked pretty well. If you are looking for a little snack at night, the snack vending machines on the 1st floor are very inexpensive! They have a pool, but didn't get the chance to use it. Also, in the evenings, they have fruit punch, lemonade, and flavored water in the lobby which was a nice touch! In conclusion, I don't know if I would transfer to Holiday Inn Express from Hampton for my go-to hotel, but nevertheless I would stay at a HIE again.
"Professional friendly staff assisted in delivering excellent service going above and beyond normal duties."
07/18/14 kbusine Grand Rapids, Michigan
Thank you to Suzette for assisting me today over the phone. She was very professional and helpful. It sounds like they are having a busy afternoon there today and I really appreciated her taking the time to assist me . Thank you again for your wonderful customer service. I would recommend visiting this hotel, the staff is very friendly :)
"Clean and comfortable and efficient Front Desk!"
02/27/14 Dawn125_3 Pleasant Grove, Utah
Holiday Inn Express has totally won me over! Ten years ago, I stayed in a dirty and noisy HIE and I have avoided them ever since. However, during my travels in the first two months of this year, I have stayed in 3 different HIE in 3 different cities....Ottawa, Ontario, Canada Airport, St George, UT and Ann Arbor, MI. The service at the Front Desk in the Ottawa location and the Ann Arbor location was superior. Suzette in the Ann Arbor location was friendly and had our 12 rooms ready with rooming lists and she put my husband and I in a suite. My room here in Ann Arbor is spacious and immaculate! I love having a clean smelling room with comfortable bedding. Good Night everyone!
"Clean and well priced"
Stayed one night and hotel is clean but room has limited bathroom counter space and light. Very tight bathroom but clean. Could really use more horizontal space. Heat was great with low outside temps. Breakfast is ok except eggs were terrible. Coffee is fair but room coffee is bitter. (At most of these) Overall for a fairly priced room and functional except bath was an issue. Would go elsewhere for this reason. Assume eggs might be a one time issue.
"Quiet location - clean hotel"
12/17/13 travelsalotoo Naperville, IL
I stayed here for a night while traveling on business. The hotel was clean and the room was comfortable. I arrived late and the free cookies were good and the selection of free coffee and teas was very good as well. The bed was comfortable and the staff was friendly. The hotel is fairly close to the highway and a short drive to downtown and U of M and is therefore quiet and not overrun by students.
"Great hotel overall"
12/17/13 DrewLuck Alpharetta, Georgia
This is a very clean and well run hotel. We only stayed one night, but the staff was very pleasant and helpful. The lobby, hallways, and room were spotless. We really didn't have one complaint about this hotel. The breakfast was fresh, hot and well stocked as well. The hotel is right by the mall and lots of restaurants as well. And very close to the Michigan campus. We will be back next time we're in Ann Arbor.
"Perfect in every way!"
12/16/13 Flowerlady_11 Casco, Michigan
A very clean well kept property with great friendly, helpful staff. You can't beat the location which is just outside a large shopping mall and lots of restaurants nearby. The breakfast area was clean and well supplied.
"Great location, housekeeping lacking a bit"
10/24/13 Carol L Parker
My husband and I recently spent a week at this hotel while we were house hunting and working. Thankfully we have priority points because we were upgraded to a junior suite. Much nicer room than what we would have had. The only negative thing I'd have to mention is housekeeping. I think if we had stayed only one or two nights, we wouldn't have noticed that housekeeping needs to pay a bit more attention to details. The previous guests used the coffee pot in the room but didn't empty the filter, neither did housekeeping. Also, as the week progressed, we received fewer replacement cups and dirty towels were not picked up after "cleaning" the room. Aside from that, I would recommend this hotel because of its location. It's across from the Briarwood Mall and very close to restaurants and the highway. They do offer a free breakfast, a pool and exercise room.
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