Overall, it was a really nice experience, however, I think the tubs need to be redone. My husband fell while getting out of the tub because it is raised and you can underestimate how far down the floor is. There is a sign warning you, but I still think the tub should be even with the floorGenuine Hotels.com guest review
"Not a lot of "care" regarding issues"
There were a few issues that the staff seemed to care little about - dead bolt on door would not lock; handle on toilet needed to be jiggled to stop it from running; hair dryer did not work. Due to there being 10,000+ people in town to see Oprah, there were not many options to change rooms.Genuine Hotels.com guest review
"Excellent Hotel in a Prime Location"
Best night of sleep I've ever gotten in a hotel. I wish I had stayed there longer than 2 nights so I could have taken more advantage of their amenities. Can't wait to return!!Genuine Hotels.com guest review
"Great place to stay"
Check-in was fast, friendly, and helpful. They open a late-night hospitality suite for guest with a pretty good spread (Cookies were warm and delicious).Genuine Hotels.com guest review
Great location for the Sharks game.Genuine Hotels.com guest review
This hotel is in a great location. Walking distance to restaurants, brew pubs, nightlife, family's loft, etc. The rooms were tiny, very cramped when traveling with an infant, however, overall, they were clean. The shower was powerful like the one from "Club Paradise". The grout in the tub could use some bleach too since it had black mold! To our surprise […] there was a TV and a phone in the bathroom and no coffee machine! None of the ice machines on our floor or the "pantry" floor were functioning either. What upset us the most about this hotel was the valet staff's attitude and work ethic. They might as well been called the gatekeeper of the keys, since they DO NOT pull your car out or park it for you. This was very frustrating since traveling with a baby, my wife and I had our hands full with our daughter, her stroller and toys. THEY EXPECTED TO BE TIPPED FOR SIMPLY HANDING YOU YOUR CAR KEYS WHILE YOU DO THEIR JOB FOR THEM! Read moreGenuine Hotels.com guest review
"Unique and accomodating"
I was on business for a few day in San Jose. Hotel staff was excellent, rooms are spacious, and location is idea for downtown business or sightseeing. Excellent hotel restaurant and afternoon features a free snack area with sandwiches, fruit, and drinks. Live jazz entertainment in there hotel bar area at night which was excellent. Tired of the same […] non personal chains, then this is the place. I would definitely stay here again. Richard from Colorado Read moreGenuine Hotels.com guest review
"Not what I expected"
The room was extremely worn out (furniture, carpeting, and fixtures in bathroom) and extremely small. I think I read someone say that the hotel has 'character'? Bad character maybe. I would likely pay a little more next time to stay somewhere a little more modern with newer, cleaner carpet and furniture.Genuine Hotels.com guest review
The mattress was HORRIBLE. We rolled to the middle. It was very uncomfortable. Also, the sink and the shower did not drain properly. Luckily we only stayed one nightGenuine Hotels.com guest review
"Beautiful hotel in the downtown area of San Jose"
The hotel is unique.It has pantry that opens at 10:00 pm till the wee hours in the morning.Great for the late nite munchies.Did I mention free of charge.The room we were in was a mini suite.really nice and very quiet.Great staff,Excellent staff.Only thing I would do is make gym bigger.But very happy they have one.Can't wait to go back.Genuine Expedia guest review
"Nice place to stay"
We were going to concert which is in walking distance from the hotel! Friendly staff, from valet parking our car, to front desk check in! We enjoyed our stay immensely ! Clean rooms, had a little problem getting our thermostat to cool our room off, called and they sent maintenance right up and he fixed the problem! Would definitely plan to stay there […] again! Read moreGenuine Expedia guest review
"room was small"
Room was small but very cleanGenuine Hotels.com guest review
"Amazing Hotel... Great Location"
Hotel De Anza was perfect!! The staff was friendly and helpful! Location was fabulous as we were attending a concert at the SAP Center, just a short walk away! Rooms were clean and comfy with night turn down service and chocolates! After the concert, we could "raid the pantry" for sandwiches and cookies! Great place and would travel back to San Jose […] for a concert and would HAVE to stay there again!! Read moreGenuine Hotels.com guest review
"Beautiful. Historic. Convenient!"
This gorgeous hotel has history. And wraps you in both modern and the luxe of old. Well appointed rooms. Clean, comfortable. Amazingly convenient to old downtown and the airport.Genuine Hotels.com guest review
"Character, Service, and Comfort"
Overall a good choice if you prefer boutique over franchise hotels. I will definitely stay there again.Genuine Hotels.com guest review
Lovely hotel in a really convenient area for business travelers. Hotel staff was not friendly ~ with the exception of room service staff.Genuine Hotels.com guest review
Really good service I recommend to everybody Good locationGenuine Expedia guest review
"In town for a birthday"
i was in town for a birthday. this hotel was in a great location. downtown san jose is alive and so many places to eat, drink and dance if you like... i would stay here again if visiting san joseGenuine Expedia guest review
We had a great time enjoying San Jose for the first time.Genuine Hotels.com guest review
"very nice room"
The room was beautiful, clean roomy. Staff were nice & best of all, centrally located! Many restaurants things to do nearby. Can't wait to go back.Genuine Hotels.com guest review
"Great for SAP Center Events"
We stayed here for just one night to attend a concert at the SAP Center. The hotel is very comfortable, although the rooms are small. No wireless internet though they do have ethernet cables in the rooms, but that didn't help with my Kindle. There's an after-hours pantry where you can get a free late night snack, which is a nice bonus. The fitness center […] is pretty outdated. Opted for walking the neighborhood instead. I'd definitely stay here again for another concert night. Read moreGenuine Hotels.com guest review
I was very pleased with my recent stay at this hotel. I arrived early and they were able to allow me access to my room in advance of the check in time. My king size room was very comfortable,the bathroom was luxurious with a small tv screen in the bathroom. The "raid the pantry" feature was a perk that I took advantage of. The only negative comment […] I have is that the walk to the convention center was a bit longer than expected. If you are visiting San Jose for business at the convention center, than you might want to stay at a closer location. Read moreGenuine Hotels.com guest review
"Great place to stay if you are going to a concert"
Beautiful hotel!! Short walk to SAP! Had a great time!Genuine Hotels.com guest review
"Old but convenient"
Sorely needs and update but it's clean and right in the middle of everything.Genuine Hotels.com guest review
I really enjoyed myself. The amenities were great: Raid our Pantry, candies, chocolates, live band in the lounge. The hotel staff was friendly & helpful. I will stay at Hotel De Anza again!Genuine Hotels.com guest review
Great location, great service, I'll be backGenuine Hotels.com guest review
Most everything was fine. However, while I was in the process of showering the water pressure dropped to a trickle for approximately 5 min B4 returning to about 40% of original flow.Genuine Hotels.com guest review
"Dirty carpets, horrible maids, & hair in food"
My hotel room had stains on the carpet upon arrival. I didn't really make a fuss about it but I received a call after my stay, stating that we spilled jam and that they were charging me to deep clean the carpets....and not for cheap. House keeping was called several times to remove a roll away bed bc my bridal party and I needed room to get ready for […] my wedding day. When housekeeping was asked to come back at a later time for the actual cleaning of the room, they arrived with an attitude, rolled their eyes at my guests, and yelled at them for borrowing too many towels. They even said that the towels were missing, when we had clearly left them outside of our door. My last straw was when I found a hair in my room service breakfast:( Read moreGenuine Hotels.com guest review
Attentive staff, nice room, will absolutely be back!!Genuine Expedia guest review
"Interesting historic hotel"
About 2 blocks from convention center. Easy 10 min walk. Hotel is elegant and nicely restored. Internet was a little flaky, and the weird thing is that there was no closet or hangers in the room. Of course, if you're a techy and wear nothing but jeans it's not a problem!Genuine Hotels.com guest review
"Best hotel for attending a Sharks game"
Great place, easy access to SAP arena. An easy walk, they handle the parking and plenty of restaurants and bars nearbyGenuine Expedia guest review
"Excellent staff close to hp pavilion"
The staff were really friendly and went above and beyond to make sure we had everything we need. They have free snacks after the restaurant closed which was helpful side our concert got done at two when there were no restaurants open.Genuine Expedia guest review
"A very good hotel. Luv'd it"
The room was very clean, and bar was off the hook greatGenuine Expedia guest review
"Good for a Business Trip"
This is a great hotel for a business trip to San Jose. The Pantry is a nice perk! The turn-down service was nice and the bathrooms were huge. The bed was a little hard and I wasn't too keen on the breakfast buffet.Genuine Hotels.com guest review
This hotel has a nice charm. This was a great hotel for a business trip (to the SJC Convention Center). WiFi is easy (and works well), the restaurant on site was good for breakfast and the late night snacks in the Pantry!! The beds were on the firm side but the bathroom was huge. I'd definitely stay here again.Genuine Hotels.com guest review
The price to valet 2 cars over night was a bit price, especially the fact that the cars were pretty much on the street and not covered. Also, no one was out there the whole time, I had to go look for someone to get my car. I dont even know if my car was locked at night.Genuine Expedia guest review
Wanted a hotel within walking distance of the SAP Center for a Sharks game. This was perfect. Easy to get to off the highway. Arrived at 3:00 and there was plenty of parking on the street and only had to feed the meter for three hours. Hotel staff was very friendly. Very nice hotel. I'm staying there again the next time I go to the SAP Center.Genuine Hotels.com guest review
Nice hotel and rooms, really uncomfortable bedsGenuine Hotels.com guest review
"A gem - especially once you know how to park"
Rooms, staff and restaurant all excellent, easy on to highways. Just need to know ... park at the Valet, otherwise, you might get a bit confused...Genuine Hotels.com guest review
"Nice location, friendly staff. Would recommend!"
We enjoyed the raid your pantry and movie rentals!Genuine Expedia guest review
Outstanding in all respects...Genuine Hotels.com guest review
Mini bar had nothing in it, no coffee maker in the room. Three pillows on a king bed for 2 guests. For the price of the room I expected things you usually get even at a 2 star hotel.Genuine Hotels.com guest review
"Hotel De Anza Staycation"
My stay at Hotel De Anza was well worth the price paid via Expedia. I called on Friday afternoon requesting a room on a higher floor, and was accommodated with no hassle. Valet parking is right outside of the hotel (we paid $24/day). There is no pool/spa in this hotel, but has a sizable bath tub in the King Deluxe room. The room and bathroom was a little […] dated, but meticulous in cleanliness. The king-sized mattress made for a great night's sleep. Read moreGenuine Expedia guest review
"Nice hotel close to SAP Center"
Nice hotel despite the cheesy neon sign out front. The lobby is very nice and the restaurant had great food. The rooms are small with 2 doubles, not queens. The beds are way too hard. Worth a stay if you are attending an event at the Center but not long term .Genuine Expedia guest review
"Great place to stay"
The staff were very helpful and attentive. A great place to stay for business travelers and leisure.Genuine Hotels.com guest review
"Nice Hotel - in walking distance of everything"
Hotel staff was great! Rooms were clean. Amenities were excellent.Genuine Expedia guest review
"Great art deco hotel"
Great atmosphere. Raid the pantry is a great thing. After the Eagles show it was great meeting other fans raiding the pantry too.Genuine Expedia guest review
"walking distance to SAP center"
room a little small. good location. great bar downstairs for late night.Genuine Hotels.com guest review
From the moment we drove up to the valet till we drove away from the valet our stay was wonderful. We were in San Jose for the Eagles concert, we had door to door service there, pedi cab right outside the hotel. The front desk employees were very friendly and efficient. We were checked in with keys, cookies and apples in minutes. We had a corner room […] on the 8th floor, when we opened the door my first words "oh my". It was beautiful, huge and the furnishings were lovely. The bathroom was very nice, large and my husbands favorite at tv :-). They have turndown service plus chocolate. We grabbed a burger with fries and deep fried green beans at the bar, which was yummy and reasonably priced. After the concert we were both tired and hungrey but didn't want to go out. So we raided the pantry, this is a great idea the hotel offers. Between 10 pm to 4 am the hotels offers deli meat cheese bread fruit and great cookies. All of these wonderful goodies were included in with you room. What a nice touch and money saver. Plus it was good. In the mornings they have the best coffee ever and it was complementary. Next time we will make time to have their breakfast buffet it looked spectacular. Needless to say we will be staying at the De Anza again. Thank you for a wonderful weekend Read moreGenuine Expedia guest review
"Perfect location for an event at SAP center"
Service, cleanliness, and helpfulness of the staff was all spectacular. The fitness room was a tad on the small side, but maintained well and clean. My only gripe was that the fan in the fitness room was broken. Just a small $30 oscillating fan that they could swap out in 10 minutes. Other than that though, this place was fabulous. The bar/restaurant […] downstairs was filled with helpful, very accomodating staff. The food was delicious, and the drinks were made well. 4.9/5.0 for me. Read moreGenuine Hotels.com guest review
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