"Nice hotel close to SAP Center"
Nice hotel despite the cheesy neon sign out front. The lobby is very nice and the restaurant had great food. The rooms are small with 2 doubles, not queens. The beds are way too hard. Worth a stay if you are attending an event at the Center but not long term .Genuine Expedia guest review
"Great place to stay"
The staff were very helpful and attentive. A great place to stay for business travelers and leisure.Genuine Hotels.com guest review
"Nice Hotel - in walking distance of everything"
Hotel staff was great! Rooms were clean. Amenities were excellent.Genuine Expedia guest review
"Great art deco hotel"
Great atmosphere. Raid the pantry is a great thing. After the Eagles show it was great meeting other fans raiding the pantry too.Genuine Expedia guest review
"walking distance to SAP center"
room a little small. good location. great bar downstairs for late night.Genuine Hotels.com guest review
From the moment we drove up to the valet till we drove away from the valet our stay was wonderful. We were in San Jose for the Eagles concert, we had door to door service there, pedi cab right outside the hotel. The front desk employees were very friendly and efficient. We were checked in with keys, cookies and apples in minutes. We had a corner room […] on the 8th floor, when we opened the door my first words "oh my". It was beautiful, huge and the furnishings were lovely. The bathroom was very nice, large and my husbands favorite at tv :-). They have turndown service plus chocolate. We grabbed a burger with fries and deep fried green beans at the bar, which was yummy and reasonably priced. After the concert we were both tired and hungrey but didn't want to go out. So we raided the pantry, this is a great idea the hotel offers. Between 10 pm to 4 am the hotels offers deli meat cheese bread fruit and great cookies. All of these wonderful goodies were included in with you room. What a nice touch and money saver. Plus it was good. In the mornings they have the best coffee ever and it was complementary. Next time we will make time to have their breakfast buffet it looked spectacular. Needless to say we will be staying at the De Anza again. Thank you for a wonderful weekend Read moreGenuine Expedia guest review
"Perfect location for an event at SAP center"
Service, cleanliness, and helpfulness of the staff was all spectacular. The fitness room was a tad on the small side, but maintained well and clean. My only gripe was that the fan in the fitness room was broken. Just a small $30 oscillating fan that they could swap out in 10 minutes. Other than that though, this place was fabulous. The bar/restaurant […] downstairs was filled with helpful, very accomodating staff. The food was delicious, and the drinks were made well. 4.9/5.0 for me. Read moreGenuine Hotels.com guest review
"Great Hotel for getting to SAP Pavillion"
We were looking for a hotel close to the SAP Pavilion and we could not have gotten anywhere nicer. From the minute we arrived we were made to feel welcome and pampered. Our room was very light and airy. This hotel has a very unusual feature called Raid the Pantry. Between 10:00pm and 5:00am you're allowed to literally Raid the Pantry of fruit, cookies, […] milk, water and tasty little sandwiches. We got back from seeing the Eagles perform and it was so nice to have a little Bite at midnight when everywhere else was closed. It is a great feature!! The entire staff was cordial and it is especially nice when the car valet offers you a ice cold bottle of water when you check in. We will definitely be back to stay again. Read moreGenuine Hotels.com guest review
"Convenient to SAP Arena for events"
We were happy with the location of the De Anza as we were going to see the Eagles perform at the SAP Arena. The De Anza is within walking distance so no parking hassles. The valet parking at the hotel was great with in/out privileges and quick, friendly service. We thought the price of the hotel room should have included a breakfast -even a continental […] one - and we had to ask if there was complimentary coffee. There was no mention of it in the in-room information, and no signage in the lobby. There is an after hours snack site - open from 10PM - 5AM. We thought that was very creative and handy for late night folks. Our room was well appointed and very clean and comfortable. We would stay at the De Anza again if we could get a better room rate. Read moreGenuine Hotels.com guest review
The hotel had great service and complimentary additions. I would stay again any time!Genuine Hotels.com guest review
"Our weekend outing"
Our check-in was early and very quick and easy as the staff was very efficient. We walked around town a bit and returned to clean up for dinner and show at the Montgomery Theater. We returned about 11PM and stopped in at the cocktail lounge for a nightcap and turned in about midnight. Checked out at 10AM the next morning to a very pleasant staff and […] received our car in just a few minutes. I had a lovely birthday! Read moreGenuine Expedia guest review
"Good hotel for business travel"
This is a serviceable clean hotel close to the courthouse and downtown businesses. Not a ton of character but nothing to complain aboutGenuine Expedia guest review
We had a holiday party down the street so the location was very convenient. The hotel was nice for an older building.Genuine Hotels.com guest review
"Established boutique hotel downtown San Jose"
Great hotel, very reasonable rates. Well located.Genuine Expedia guest review
"5 class for great price"
Don't let the outside building detract you from staying here. Wonderful hotel. Great staff quiet. Great value for the price. Would stay again. This is a 30's historical building with 21 st century class and comfort rooms. Perfect in every way.Genuine Expedia guest review
"Zac Brown Band"
This was my first visit to DeAnza and I will most definitely stay again. No hassles what so ever. Room was clean and comfortable. Courteous staff and valet parking was a bonus in my opinion. Thank youGenuine Hotels.com guest review
"Close to SAP Center."
The hotel was great. It's a 6 minute walk to the SAP Center. Perfect place to stay after a concert or hockey game.Genuine Expedia guest review
This is an older hotel. The heating/cooling unit is old fashion unit and it does not have temperature control. The vanity in the bathroom area is too high for a normal person to use, and does not have enough lighting. Windows in the room were very hard to open. Once I opened them I was not able to shut them. I had to call the maintenance staff to come […] and shut them. The bedding is old fashion and has old brown bedspread that did not looked inviting. They have complementary snack area on the second floor that is open from 10 p.m. to 5 a.m. that is not sanitary. Everyone is touching the food that is sitting there. Read moreGenuine Expedia guest review
great hotel-great employees-great food at restaurant-great & easy access to car-loved our stay & would stay again gladly.Genuine Hotels.com guest review
"The best Location for a Sharks Game"
Best place to stay if going to a sharks game. If i was not going to a game i would rather stay somewhere else but for the game there is nothing betterGenuine Hotels.com guest review
"It's in the details"
I enjoyed my stay here. Good location with good places to eat nearby, helpful and friendly staff, clean rooms. The hotel stands out to me, though, because of certain little things that they do. The all-night snack table, 24-hour fitness room, turn-down service, valet parking, takes everything good about the hotel, which are things which any hotel can […] do, and sets it a little bit higher. You might pay a bit more for the room than in other places, but in my opinion it's worth it. I'd stay here again. Read moreGenuine Expedia guest review
Great location, however I originally booked the corner king suite. Upon check in, my room was not ready and instead of notifying me of this they placed me in a standard room instead. The issue is the corner king suite is twice the standard rate. When I notified them of the error it seemed as though they tried to pass it off as a clerical error and I […] had to wait while they cleaned the actual room that I booked. Read moreGenuine Hotels.com guest review
I see this hotel every day on my way home and always assumed it was a dump because of the old fashioned look it has. I read many good reviews about it, on this site and on others, so decided to give it a chance. I was pleasantly surprised. The inside of the hotel is very well maintained and had a new and clean appearance. The service is great. The staff […] was warm and very helpful; responding quickly to all requests. Amenities included turndown service, tv in the bathroom, VERY CLEAN bathrooms with an illuminated/magnified mirror attached to the wall, iron/board/hairdryer, DVD player, breakfast/lunch/dinner room service, valet parking (extra fee), blankets, and many more. There's also a pantry you can raid on the 2nd floor for free from 10pm-5am if you're up for the mission. It had sandwich supplies, fruit, cookies, and hot beverages the night I stayed there. Located one block from San Pedro square in the heart of San Jose City. Plenty of restaurants, cafes, clubs, ect. nearby. I had a great stay here. Thank you Hotels.com for the great rate on such short notice!!! Read moreGenuine Hotels.com guest review
This is a great place to stay when going to a San Jose Sharks game. The pantry open after the game for snacks was well stocked. We enjoyed the Sunday breakfast buffet and an evening at the Hedley club.Genuine Expedia guest review
"Too Bad. Nice Hotel Horrible Service and amenities"
The Hotel is well located near everything. The rooms are clean and good size. The A/C is terribly loud and when I asked for another room they said (and not in a nice tone) all the rooms have loud AC's. I stayed three nights and had two sleepless nights due to the extremely loud AC when I notified the front desk they were cold and insensitive offering […] nothing to help alleviate my frustration. It was as though they did not care a less. On night three I requested a floor fan so I could leave the AC off and get some sleep. When I checked out I again voiced my issue and again I was offered nothing to make up for the worst Hotel stay in my life. Read moreGenuine Hotels.com guest review
"Very nice hotel"
I travel a lot in the U.S. and around the world. This was truly a 4 star hotel as advertised. I would stay here again - the deal on Expedia was fair.Genuine Expedia guest review
"Do you like hotel staff to snap at you?"
If you do then please stay at the old and run down Hotel De Anza. Can someone with customer experience management come and help this hotel. I can't remember the last time I had such an unpleasant experience with the hotel front desk staff. Hotel De Anza is not a friendly and accommodating place. And the room service food is inedible. If you're in San […] Jose there are plenty of other options - stay someplace else! Read moreGenuine Expedia guest review
Desk person I believe his name was shawn, was excellent, the room was clean and maintained I do however believe that your parking rates are way too high. Overall I enjoyed my stay at your hotel. Room prices are reasonable for a 5 star hotelGenuine Hotels.com guest review
"3.5 stars not 4 stars"
3.5 stars is more accurate for this hotel. Location is very convenient. It has a nice music/bar hall with live Jazz at night during our stay, which is relaxing to winding down at end of day.Genuine Expedia guest review
Wonderful historic hotel. Very clean and quiet.Genuine Hotels.com guest review
Their employees at the front desk were not friendly. Not even a smile. Not even a greeting. Just straight to check-in/check-out. The bellman up front were definitely the nicest employees we encountered.Genuine Hotels.com guest review
"Would love to stay here again"
We would stay here again. The room was very clean, which is the most important thing to me. We stayed in the corner king room, and loved it. Great location, staff was very friendly and helpful, loved the raid the pantry. We went to our cousin's birthday party in one of the hotel's ballrooms and it was such a great party. The room was amazing, the food […] was so good, and the staff was wonderful. Can't wait to stay here again! Read moreGenuine Expedia guest review
"If you don't have a car, stay here!"
I am a business traveler who had a major project over the weekend at a local office. I had a car and needed a nice place to stay with quick in/out. I didn't realize that it was valet parking only (no street parking available anywhere) for extra charges per night, and then you feel compelled to tip. Temp controls in the room left a bit to be desired, […] but it was clean and mostly comfortable. The mattress was a bit hard though. Read moreGenuine Expedia guest review
"Close to the HP Pavilion, But disappointing."
I booked the "Deluxe King" room and when I arrived to my room it was half the size of a Motel 6 room, the bathroom grout had black slimy mold, my TV was fuzzy, and bed was hard as a rock.Genuine Expedia guest review
Had a great stay! Stayed just one night after a concert at the SAP Center. We sooo appreciated the Raid Our Pantry for a midnight snack after dancing the night away at the concert.Genuine Hotels.com guest review
big bathroom, liked the tv in there, turned down bed at night, very cool, want to stay again on the weekend of the san jose jazz fest, but all booked. was very nice.Genuine Hotels.com guest review
"Excellent classic hotel in the heart of San Jose"
This hotel was a surprise. Gorgeous, super comfortable, great service. Definitely recommend to people who prefer not to stay in the larger chain hotels. Will absolutely stay there again!!Genuine Hotels.com guest review
It was very convenient, walking distance to a lot of places downtown, especially the HP pavilion. After coming back from a concert it's nice to know you can "raid the pantry" from 10pm-5am. Great place to stay. I would recommend this hotel to anyone.Genuine Expedia guest review
It was located walking distance from HP pavilion and had from restaurants and bars. The service was very good.Genuine Hotels.com guest review
"Never, never go there"
Just don't go there unless you want to hear loud music and trash conversation of drunken peoples during entire night.Genuine Expedia guest review
Stayed here to attend a concert at the Pavilion... It was a nice hotel but the rooms were very small..... I say so so hotel.... Except for that there is no parking for the guest when you arrive and when you stay over night... You pull up to the hotel and they give you a ticket and inform you that your car will be moved a few blocks away call if you […] need your car... The next morning while I was checking out they informed me there was a $24 charge to have had your car parked... I think it's crazy to charge over $200 for a night and not include parking for your hotel guest especially if this wasn't ever disclosed or because you had no other options but to let them move your car.... I am very positive we won't be staying here again. Read moreGenuine Hotels.com guest review
"Not the top... but OK."
Except for the front desk, the service was fine, nothing special, the amenities were nice, location was the best, smack dab in the middle of everything. We might come back if there's nothing better, we love the location and the bed was just right.Genuine Hotels.com guest review
"Fabulous for a night away"
The Hotel DeAnza is a great historic place to stay. It is in a great location..we even walked to dinner. The lounge/bar area was great and had music which is where we hung out after out dinner. We stayed in a corner room which was a good size for the 2 of us.Genuine Hotels.com guest review
"Terrific old style hotel in heart of San Jose"
Beautiful old hotel within walking distance of nice outdoor dining. Valet parking.Genuine Hotels.com guest review
Everyone was very friendly, the hotel was very nice. Parking was painful, but they offer Valet at $24 a night. Mattress wasn't the best, but everything else was great.Genuine Hotels.com guest review
"Not a friendly or comfortable place to stay."
This was a anime weekend and heard the staff making rude comments about the participants when in costume. Valet parking is a joke, brand new car was left on a busy street for 7 hours and the only moved it to the garage after speaking to 3 people and reporting it to expedia. The restaurant staff is rude, server stood over us listening to our conversation […] then commented about what we were talking about, food was overpriced for over complicated and mediocre food. The bar staff seemed homophobic toward me and my partner, we were listening to the jazz band (very good) on a sofa when what appeared to be a bar manager asked me to remove my hand that was lightly resting on my partners knee saying "you are making other guests feel uncomfortable" when we saw no one approach her or call her over for at least 15 minutes. The hotel management just brushed us off. Our room went uncleaned the next day, we left at 8am and returned at 4pm and towels and sheets removed, called the desk 2 times and nothing in an hour, found a housekeeper on another floor, got sheets and towels remade our own room. Heard nothing but excuses but no services. No vending services in entire hotel, got charged $7 for a glass of soda and when we commented said "oh that was a mistake" and refunded us $4. This hotel is poorly maintained, staff is rude and seem to be unfriendly toward LGBT and anyone they deem not befitting to stay at there hotel. Read moreGenuine Expedia guest review
"Great Hotel for anything that happens downtown SJ."
I really liked this hotel. I have been to several hotels before this and these guys gave me the most bang for my buck. The staff if friendly, the room is very clean, and they really do their best when it comes to making sure you have the best stay. For example, I was very clumsy and dropped a dish in the bathroom. I wanted to clean it myself, but couldn't […] find a broom. I soon let the front desk know and went out for the day. When I came back the floor was cleaned and a thank you was left behind. Great service. Read moreGenuine Expedia guest review
"Perfect location for HP pavilion"
Booked this Specifically due to its location to the HP Pavilion to see the Fleetwood Mac concert. Did not disappoint. Each floor of the hotel has its own filtered water and ice machine. Plus they have an option to read their pantry so from 10 PM to 5 AM you can go get milk and cookies or make yourself a midnight snack or sandwich. Perfect for a pre-and […] post concert stay. King-size room was a little tiny but bed was comfortable and came with robes. definite score. Read moreGenuine Hotels.com guest review
"Great hotel in good location"
Friendly staff and clean, comfortable rooms. Really good location with easy walking access to all of downtown San Jose. A delicious restaurant on site.Genuine Hotels.com guest review
"Great Hotel - Horrible Internet"
My stay was fantastic. Great hotel staff. The room was very nice and comfortable. The biggest problem, as a business traveler at a hotel in the Silicon Valley, was the internet either didn't work or was very slow. The first night the internet was completely down - even at the front desk. When it came back it didn't work on wifi and only intermittently […] on a wire. When it did work on wifi it was slow. I would stay here again and cross my fingers that the wifi works right. Read moreGenuine Expedia guest review
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