"Entre o aeroporto e o outlet"
Os dois últimos dias da viagem foram reservados para compras no Sawgrass Mills. O hotel foi escolhido por ficar em uma distância média entre o outlet e o aeroporto de Miami. O quarto era na verdade um apartamento: dos quartos, banheiro, sala e cozinha. Espaçoso, super limpo e aconchegante.Genuine Hotels.com guest review
"Dirty and discustingly smelly"
Everything was old, dirty and the smelll was awfull. It was not just the room bit also the hall way that smelled like an old basement.Genuine Hotels.com guest review
Fiquei muito satisfeito pois o atendimento foi muito bom, a localização é muito boa. O hotel é bonito, está em excelentes condições e o quarto não é grande mas é bem limpo, organizado e bonito. Recomendo !!!Genuine Expedia guest review
ExcelenteGenuine Expedia guest review
El hotel es cómodo y confortable, fuimos de viaje de compras con mi esposa y nos pareció una buena opción por el precio que pagamos.Genuine Hotels.com guest review
Lo recomiendo.Genuine Hotels.com guest review
Muy placentero, agradable, el personal es muy atento. Limpieza muy buena. Desayuno no muy variado pero ilimitado lo cual es excelenteGenuine Hotels.com guest review
Muy atentos, no tenian la habitacion que solicite y me dieron 2 habitaciones comunicadas a cambio lo cual fue excelente. Me sorprendio la limpieza, muy pulcro. El desayuno es sencillo y bueno. Esta cerca de la Palmetto lo cual permite tomar autpista rapidamente. Se puede ir a pie a Walgreens y a un Windixie. Volveria a hospedarme alli.Genuine Hotels.com guest review
"Muy bien ubicado, excelente!!"
Muy bien, solo que deberian mejorar el desayuno y la piscina!!Genuine Hotels.com guest review
Lugar bom, hotel tbm. Ao lado uma completa opçao de comida em em frente a uma cvsGenuine Hotels.com guest review
Hola!!!! lo que mas me molesto en nuestra reciente estancia fue la pobre limpieza que hacían,por no decirles que solo arreglan camas y cambian toallas...ESO ES TODO LO QUE HACEN!!!!! de ahí el internet hay muy poca senal,en cuanto a la ubicación esta muy bien y el apartamento es completo y confortable.Genuine Hotels.com guest review
esta en remodelacion de algunas habitaciones ya que se ven un poco viejas, pero deben de hacer la observacion al momento de la reserva.Genuine Hotels.com guest review
"COMODO Y TRANQUILO"
Lugar acorde al precio, muy buena atencion, comodo en cuanto accesos. RecomenbdableGenuine Hotels.com guest review
en general el hotel esta muy bien ubicado hay un publix muy cerca, limpio aunque no me gusto que el viernes no hacen las habitaciones, tampoco nos gusto que encontramos una cucarachita caminando por la pared, por lo demas estan en muy buenas condiciones las habitaciones, su cocineta es muy completa y el sofa cama muy comodo y espacioso,su desayuno es […] basico pero saludable para empezar el dia la alberca es muy pequeña, relacion valor-precio excelente Read moreGenuine Hotels.com guest review
"Por el precio podría haber sido mejor"
Me he quedado en este tipo de hoteles de rango medio por varias veces y he recibido mejor atención en otros hoteles por menos precios. Creo que aunque el hotel tiene un ambiente agradable y es un bonito vecindario, debería tener un mejor servicio al usuario. No siempre te ayudan con tus solicitudes. Además el servicio de desayuno gratis casi que no […] tienes opciones y es muy acosado en general si hay varias personas. Deberían mejor el servicio del hotel. Podría ser mucho mejor. Read moreGenuine Hotels.com guest review
Un lugar muy tranquilo y seguro para encontrar descanso y comodidadGenuine Hotels.com guest review
En mi proximo viaje en julio me vuelvo a hospedar ahi saludos me gusto mucho el hotel!Genuine Hotels.com guest review
"Towne Place Suites muy agradable"
Es un hotel muy bien presentado, desayuno muy sano y completo y en una buena ubicación. La orientación en el front desk, muy cordial y atenta.Genuine Hotels.com guest review
"DO NOT STAY HERE"
08/07/14 artermis06 Killeen, Texas
This was the worst hotel I have ever stayed at. I had a two bedroom suite with a kitchen and a living room. The carpet had such a horrid stench that I had to keep the windows open at all times so that I can breathe. The room was infested with ants and tiny little red bugs. there were bugs in the cabinets, the microwave and on every table and countertop. The couch bed in the living area was dingy,old and the mattress inside was in terrible shape. that couch was not suitable for a hound to rest on. I needed the couch bed for my friends but we just ended up spending way more money at the last minute to get a place that had decent furniture and did not stink or have bugs
08/03/14 Yecenia P Riverdale, Maryland
I had booked this hotel for 10 days but only stayed for 1 night. Dirty room, with blood stain and small animals crawling in bed. The breakfast is bagel with cold eggs and juice. Pictures can be deceiving. This is the worst hotel ever, Faith is super nice and very polite.
"Amazing Service, Great FREE Breakfast and People that greet you twice!"
07/28/14 King882014 Miami Lakes, Florida
While staying here with my father over the last two weeks, I started to feel like family in the location. Free wifi, gym and a breakfast that would cost you 10 dollars a person anywhere else. This is a very clean establishment with a small pool but we got over that real quick as soon as we saw the amazing service. If your going to stay in Miami Lakes or in Miami and want to feel safe, comfortable and want to be in a town where everything is walking distance. This is your spot. It's not south beach. It's the smallest town in Miami. Too bad Main Street isn't close enough and Bob Graham is a b.
"Great rates, BUUUUTTTTT......."
I booked a 3 night, 4 day stay here. From the websites description it seemed like an awesome place to stay, it was difficult to find a 2 bedroom suite, but they had it and for a good rate. Upon our arrival, we walked in the room and saw a wet paper towel on one of the beds, I didn't make a big about it just threw it away, but then I noticed the shower rod was messed up meaning screws loose, also our toilet constantly ran and leaked into the floor, I called downstairs and spoke with Faith, faith was VERY SWEET AND HELPFUL AND MADE SURE SHE NOTATED THAT WE HAD THIS ISSUE, due to the fact that there were no maintenance workers on site. She did her best to accommodate us she was trying to see if she could switch our suites I mean she went above and beyond! The next day I called to see if maintenance was coming, Isa the daytime clerk said you needed a rollaway bed right? I said no our toilet is still leaking someone needs to get up and fix it. I called cooperate since there was no manager on the property which was odd explained to them that I understand people come out of town and have no regard for hotel properties but it is the hotels responsibility to make sure the rooms are pretty much perfect before they allow a guest to check in. With all that they did end up giving us 10,000 marriott points for all the issues. However I feel we should have gotten 30,000 :) stay there at your own risk. I won't be staying there again that for sure. Oh yeah but that chick FAITH please give her a raise because she is AWESOME!!!!! the other employees need to take notes from her!
"A pleasurable stay."
07/27/14 Donna-cork Cork, Ireland
Having read the reviews I was dreading staying here but I was pleasantly surprised. My suite was spotlessly clean and comfortable. The kitchenette had plenty of cooking utensils. The grab and go breakfast had plenty of choice and the nearby bars and restaurants were lovely particularly The outback and The Cancun Grill. All and all I really enjoyed my 10 night stay here.
"Not your typical Marriott property experience"
07/25/14 Hainsc2014 Mexico, New York
I would have normally checked the reviews a hotel but because this property carried a "Marriott name" I didn't. That won't happen again. The front desk staff was very accommodating as I did have to modify my reservation. They did also recognize me as a Elite Marriott member and thanked me for my patronage. However, once I got off the elevator at the 2nd floor I was overwhelmed with a musty/mildew odor that smelled like they had attempted to shampoo a soaked carpet and weren't to successful. I proceeded to my room only to have a very similar smell in it as well. I was running late for an appointment, cranked up the air conditioner with hopes it would clear out the smell before I returned. I arrived several hours later to having it helped slightly, too tired to research any hotels at midnight I went to sleep. Upon awaking in the morning, I promptly reserved a room across town at a Courtyard Suites (which was 150% better).
"Family plus dog"
07/05/14 IvHose New York City, New York
I am travelling with my family plus one dog. Really enjoyed my stay. What I really liked: friendly staff, clean room, kitchenette very comfortable (oven plus stovetop worked really well), fresh coffee all day, clean pool, accomodation for my dog, location was great!!! I stayed one week. My husband worked remotely and his work space in the room was fabulous! We stayed on the second floor in a single double bed plus sofa bed. Location isn't great if you commuting regularly to Miami due to traffic but traffic is everywhere in Miami at rush hours! Close to highways so not hard to get to downtown. Only thing I would improve: hot foods for breakfast. There is a pet fee but I think it's worth paying in this hotel. Would book again and would stay longer!
"Faith Davis Excellent Customer Service Great place to be"
07/01/14 Michelle A
Let me tell you something, When we parked it was packed not sure what was going on. I went inside and saw a woman she was helping someone else that was very rude and yelling at her about a bug she found in her sheets. I watched and saw how this front desk associate calmed her down. Most places people in hotels would yell at them back. I then knew this was an ok hotel. I then watched her change her room and watched how calmly she resolved this issue and at the end the guest apologized for yelling at her it was amazing to see the woman at the front desk not get upset at the guest. She also advised the guest that they take priority and have standards against pest control and are very serious when it comes to their guests. She also advised the guest we would have someone come right out and check the room. Guest felt more comfortable. I was then amazed when I was checking in, how I read her name tag and it said Faith I asked for her last name she told me Davis, I then told faith she has alot of faith and she was great and we both laughed and when I went to my room it was fablous.great job faith davis
"Outstanding Rooms and Service"
06/20/14 Anthony S
I was highly impress with the room, and the service which put me in the mind of a timeshare. Ms. Ivy Santiago is the right person for the job. Marriott has a Gem by the name of Ivy Santiago, in their possession. Thank you for your service towards me and my family.
"Hotel wasn't the best but Faith is a Great Asset"
06/09/14 DeniseM85 Palm Bay, Florida
I've stayed at all types of Marriott's before and before I give my opinion on the hotel I want to applaud Faith for the fantastic job she did in getting my friends and I back to the hotel after a game at the sun life stadium. We took a cab so no one would be drinking and driving only to find ourselves stuck with no cab to speak of anywhere to take us back. I called the property and faith worked her magic and had a cab meet us a little down the street at Walmart to take us back. She even called me back twice to make sure the cab had actually found us and that we had made it back safe. Thank you so much for that! Now the breakfast was a disappointment. There was nothing really substantial like hot eggs, sausage or bacon or even waffles.... There was cereal, fruit, bagels, and bread. This is not what I would have received at any other Marriott that includes breakfast in the mornings. The room when I first went in had a weird old smell to it that after you were in the room didn't notice but every time you left and came back you could smell it. Also,I don''t know why but the carpet at first was very damp. It eventually dried but maybe that was were the oder was coming from. now the beds on the other hand are EXTREMELY comfortable. I had two great night sleeps i haven't had in a while and I guess in the end that's what we really pay for when we rent a room, right? The pool is much smaller than any pool I've seen at a hotel. Although it was clean and wasn't that cold to swim in. The front desk person I spoke to sometime after midnight wasn't very friendly and kind of irritated me. I had asked that a key be left for a late arriving friend to pick up and when she got there around 130am she said she was given a hard time about getting the key. Overall, and only because the room for us was split four ways, the price I paid was worth the trouble. If I had been paying the full bill I may have been a bit more upset. If I had to stay here again I might but next time I am in Miami I may check out another spot to relax in. The whole hotel just needs a bit of an upgrade to make it worth coming back although it did do the job of housing a group of friends just on a mini vacation to see the England game for the weekend.
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