Best Western Lakeside - Kissimmee 28.33993, -81.5969

First impression is very important when traveling. The lobby seemed to be not well maintened and there was no enough people to help us. The cleanesless of the room was the principal aspect of the satying. We found the carpet not clean and and a strong oddor inside the room. Althoug the general conditions of the room was not appreciated we need to comment that the breakfast had a good variety of foods including hot buffet.

Nothing special, same old same old: bed, bath, Bible and bill.

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this is a great deal if all you want is a clean place to put you head at the end of the day

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This was our first visit to Orlando, the hotel was two miles from Disney World which was nice. It had a updated lobby and pool area. When we got to our non-smoking room it had a slight musty smell and made our two year old cough. It hadn't been updated in awhile so I went to the front desk and asked nicely if they had another updated room and he gladly moved us into a newly remodeled room with new furniture. Pro's: The updated/newly remodeled room was nice, pools, close to Disney World and in a safe area, internet and parking was included. They have resturaunt in the hotel and it's located close to a Target and other resturaunts. Customer service was wonderful! Con's: We felt we overpaid for the area, there were other places that are well known chains for lower costs that included a breakfast. There was an additional daily charge for a resort fee?! The customer service desk also has someone selling time shares and they were kind of pushy with us. We are going back to Disney World in the spring and even though we didn't have a horrible experience here we will not be returning to this hotel but will be going back to the same area.

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it is a nice hotel. with ammenties that most charge extra for such as refrigerator, blow dryer, iron board and iron. we have stayed at this hotel several times when we visit Disney World because it is only about 10 minutes from the main gate. We would recommend this hotel.

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This hotel is nothing spectacular, but if you want a basic clean place at a good price, then this is the place for you!

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We booked the room late in the evening around 7pm. We grabbed a bite to eat then went to our room at 8:30pm. I went to have a shower while my husband got the kids ready for bed, they pulled down the blankets to find a HUGE booger stuck to one of the pillows. Before entering the shower, there was tons of hair in the tub, I washed it down and turned the shower on. Looked up and there was facial hair all in the soap dish! I tried to call the front desk but our phone was unhooked. Moved the night stand and hooked it back up. While explaining this to the woman at the front desk, she interrupted me several times and was extremely rude. She said the room was clean and we should have noticed this stuff wrong with the room by now. I explained we had only checked in 1 1/2 hrs before and had to get some dinner first. She continued to argue with me and said all she could do is send someone up to clean it and change the pillow case. I requested the whole bed be changed and she refused stating "Theres not going to be boogers all over the bed". My concern was if the pillow case had not been changed, how do we know the sheets had been! Eventually after 15 minutes of arguing with her, she sent someone up the clean the shower and change the sheets.

Overall, the room exceeded my expectations. I would stay there again in the future. The only thing I did not like was a person in the lobby after checking in trying to get you to go to a time share presentation and the little 1 cup coffee pot in the room.

Nice

Very "comfy and clean". Needed to check in early so we could make it to Disney World and not have to leave the park early.Customer Service was wonderful. They made everything happen. Great place to stay. Will be booking a room for next year. Thank You Best Weastern....

NICE POOL AREA ROOM WAS OKAY FOR ONE NIGHT STAY PRICE WAS GREAT

Truly exeptional value. Very clean, great customer service, close to Disney

I was very surprised about the hotel and it's customer friendly atmospher. The staff was very helpful plenty of areas to go and eat around. Only 2 miles from Disney World and the rooms were great for the price that we paid. Would highly recommend it.

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Room was nice, and staff was courteous, and it was very quiet and peaceful. TV kept blanking out due to loss of satellite signal, not good on opening weekend of the college football season.

was a clean room close to all places we went too. I will stay here again next time in town.

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We spent less than 12 hours in the room. It was for sleep only and it worked. The 2 beds were awfully small so not quite Queen size. I would go there again for the same reason but if I were looking for a room with amenities it would not be my first choice.

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It was not made clear that the shuttle service to Disney parks was run by a third party, so the shuttle trips were very limited, forcing you to stay 12-15 hours at a park or basically miss half a day there. It was an either/or sort of thing. When we did use the shuttle, the bus did not pick us up at the time they promised, and there was no AC. Plus, you were made to feel obligated to tip the shuttle drivers, even though the service was free. When I talked to mgmt., she referred back to their website, saying all of the info. I needed beforehand should have been there. Again, it was too late because we had to rent a car last minute to salvage and make best use of our time at Disney. That was a fun and unexpected expense! The room itself has a strange old musty/mildew smell, and the bathroom smelled all the time! Part of the faucet fell off during our stay, and instead of fixing it, housekeeping just set the piece next to the sink. ??? Upon arrival, the safe wasn't working. Luckily, it got fixed, after several conversations with various staff and a lot of language roadblocks. It was difficult to get enough towels and toiletries, and the bed, OH MY! It was hard as a rock. Luckily, we were dead tired after our days at Disney. Try another place or just stay on property! It's worth the extra expense, and you will feel safer leaving your things in the hotel. Plus, the Disney shuttles show up on time and don't ask for tips! They are even air conditioned!

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Not much can be expected when you get a hotel at this low of a cost...but it still had great things to offer...... The hotel room was just ok, not great, but if you are like me and dont care much about room appearance then its great....I for one only use the room for sleeping. Its a great location only minutes from downtown Disney attractions. The Pool area was very nice and much better than expected judging by the room. I quite enjoyed the pool area and the Tiki bar provides you easy access to drinks at a good price right next to the pool. The staff check-in/out staff is less than friendly, but again, only had to deal with them for about 5 minutes total checking in and out so it doesnt bother me. Overall its a good deal for the cost and very good location.

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The hotel was worth the money, clean and a good location once you find it. It is hard to get in and out of the parking lot. I had a room overlooking the pool, it stays open until 11:00 with kids screaming and running around so make sure you request a quiet area. It stayed loud and noisy until way past 1:00 a.m with no resolution even after two complaints to the office. It is suppose to be smoke free, but smoking takes place outside the rooms and around the corridors, NASTY!!!! STINKY PEOPLE!!!!!

The rooms and sheets were clean. No bad odors. The room was spacious. The pool had good size, which was a pleasant surprise. The breakfast buffet in the hotel was abundant, fast and very convenient. The location is great, very close to Universal and Disney, beside of other hotels and souvenir stores. I recommend it if you are not looking for something luxurius but are in a budget. It is money well spent.

The hotel was nice, but the rooms opened to the parking lot. That being said, the people in the room right next to mine, were partying. They removed the table from the room, and put it in the hallway. They were drinking, and were talking loudly, and were basically right outside my window. I called the front office and they said they would have security come and talk to them. Well, an hour went by and it seemed as if nothing changed. So, I called the front office again and asked for the manager. He said he would go over there and talk to them. Time went by and, the noise was constant. I called again, and again, spoke to the manager. Finally, the noise subsided. Other than that, the internet worked in my room and I was comfortable. The lady who answered the phone at night, was not friendly, but the manager was nice.

We had a wonderful experience. I would stay there again at anytime, with the pizza hut avaiable the 3 of us could eat dinner for less than $15, and that was a bargain.

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My main concern was the check-in and the beds. We arrived at 5pm (we had joint rooms w/ other family members) and our room was not even "ready". However, our family's adjoining room was ready. We had about an hour wait before we could go in. We had drive for a while w/ kids so this was an inconvenience. The beds: The beds don't seem like full size beds. Maybe I missed this, but 2 adults would not be too comfortable on their regular rooms. Other than that, it was a good experience, but those items above are important to me. They had a lot of pools to choose from and everything else was good. Next to everything.

i was very pleased with this hotel. you really get your money worth. there were multiple pools, game rooms, resturants, gazeboes, and a free mini golf course. i was very pleased and will stay there again if i am in that area.

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This property was built in the early 70's, and it shows. It's not run down, just used. The room was clean, it had that A/C musty smell at first, but we got used to it. The bed was a bit on the old side, and the deco of the room was typical motel. I felt safe walking around the parking area when returning late at night. The property was well lit. Lots of people with kids, but it was still nice and quite on a summer weekend. If you are a Florida local like I am, and just want to pop in for a night or two, this place can be a great deal. If you are looking for a resort that will give you lasting memory's of modern elegance and style, look elsewhere.

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Staff is courteous - location is good - after a long day at the park you can still go out with your family to good restaurants in the area

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