"Nice city and good area"
Room needed pillow case changes when we checked in but other than that all was good. Hotel employees were nice and took care of the problem quickly and upgraded us. We will stay here each time we come because everything else was perfect.Genuine Hotels.com guest review
"NOT HAPPY IN THE LEAST BIT"
Started with not having my reservation, then from midnight to 2 a.m. all I could hear was the people above me walking and talking. So finally call the front desk, they did take care of the problem thank goodness. Then I wake up early to go down to breakfast, 45 minutes before it ends, and there is NO food once so ever. No coffee, nothing. I tell the […] lady at the front desk and she just stares at me like I am speaking a foreign language. Read moreGenuine Hotels.com guest review
"Clean & Simple"
Nothing grand about the hotel but a good nights stay or longer. Good neighborhood and restaurants close by as well as shopping.Genuine Hotels.com guest review
"Great location and hot breakfast"
It was nice. It had a very good location. The hotel shared a parking lot with a nice restaurant, La Hacienda Ranch. Also the hotel was a few minutes away from the Stonebriar mall and probably 10 minutes away from the soccer stadium. The room was clean and large, there were no obvious problems. However, the thermostat was off or in an ineffective efficiency […] mode upon my arrival which caused me to wake up in the middle of the night sweating. Then I adjusted the thermostat and it was fine. The hotel serves a hot breakfast, which was very good compared to a majority of the breakfasts served at hotels. Overall it was a great hotel for the price, and I would stay here again. Read moreGenuine Hotels.com guest review
"Nice place! breakfast just OK"
High-quality furnishings, very well maintained, great location, free wifi, and great service. Breakfast was very minimal, but there are plenty of choices and coffee shops right around the area.Genuine Hotels.com guest review
I booked at last minute and all the name brand hotels were full and I was expecting what I thought my tardiness deserved. The hotel and room was nice and clean. The only negative I have is that their monument sign on Preston is hard to find but be prepared to turn quickly after the light.Genuine Hotels.com guest review
"Great service - ask to be on 3rd floor"
This hotel is very neat and clean and convenient. We were on the 2nd floor and the person above us "stomped" around until late in the night and was very loud. The walls and floors are a bit thin.Genuine Hotels.com guest review
"Shower was the best!!"
The hotel sits off Preston so you aren't bothered by the busy traffic. Eating establishments are within walking distance so it's also convenient. The breakfast was included and was surprising good considering it what it was. I've eaten a lot of hotel scrambled eggs at much nicer hotels and these were far better. Even went back for more! The shower […] was amazing! We stayed in a junior suite so I don't know if all the standard rooms are equipped with the same shower head, but I didn't want to get out! Excellent water pressure and it sprayed not only my head but down my back, which made it very relaxing. Even my husband commented on the shower. Staff was friendly and check in/out was fast and simple. Would recommend to others and stay again! Read moreGenuine Hotels.com guest review
"great for last minute stay for TX shopping"
We literally booked this on Thursday night for a quick run to Costco, The Container Store, and IKEA. Great location and a hot breakfast that will suffice. They were very accomodating. The room was clean but had thin walls and the bed was a bit firm.Genuine Hotels.com guest review
I loved it! The staff was very friendly and I will stay again. We were in the middle of everything and my husband and I REALLY enjoyed our stay!Genuine Hotels.com guest review
We enjoyed the location.Genuine Hotels.com guest review
"suits my purpose"
small, clean room with bed, tv, and shower with good water pressure. not much money. works for me.Genuine Hotels.com guest review
Overall loved it! The staff for the most part was friendly and helpful but theres always that 1 or 2 that can be snotty or rude. When I called them after I checked out there was an issue with something and the lady on the phone was very rude and unprofessional.Genuine Expedia guest review
We chose this hotel for a mini anniversary trip getaway. We did not get the room we requested. Instead, we were put in a "nicer room", which was basically the same room with a couch. After expressing our disappointment to the staff we were told the manager would get back to us the next day and make it right. We never heard from the manager. This was […] a very disappointing experience overall, and the quality of the staff and rooms is much lower than many of the reviews on here express. The rate was very cheap, but I guess you get what you pay for. Read moreGenuine Hotels.com guest review
We were very comfortable. We were there for the personal health issue of our daughter. We chose the hotel for its location to her residence. Staff was friendly and the hotel was well maintained. The only negative issue was the eggs at breakfast. They were grainy and not very appetizing.Genuine Hotels.com guest review
"overall great value and convenient"
This hotel is conveniently located to local businesses, several restaurants (La Hacienda shares the same parking lot). The staff was very friendly and accomodating. The room was much bigger than I thought it would be (standard, 2 queens). My co-worker and I were staying one night so we didn't have to drive home in terrible weather. For the price, this […] is an excellent find and I would book this hotel again for when I have overnight business in the area. My only dislike was that the beds were too firm/stiff. Read moreGenuine Hotels.com guest review
"In the Heart of Frisco"
I stayed there due to the ice storm. The staff was courteous, the rooms were nice. The breakfast had sausage and eggs. It's located right next to a fantastic restaurant - La Hacienda Ranch, it also had a microwave and refrigerator. It was a great experience.Genuine Hotels.com guest review
"Bad service tried to make me pay again"
Bad until hotel.com called and got them straighten outGenuine Hotels.com guest review
"Escaping the power outage"
The hotel was pretty pricey for what it is. There were many errors when checking in for our room. We got the wrong room and had to go back and get the room we chose. Then the key would not work and had to go back and get a new key. We were not the only ones who were making back and forth trips to the desk to get our rooms right. Other new guests were […] doing the same thing because we kept passing them in the hallways and elevators. LOL However the room served its purpose and it was clean. Read moreGenuine Hotels.com guest review
"Only hotel available during power outage"
I didn't like giving a deposit up front.Genuine Expedia guest review
Good for the money, no significant issues. As is with all hotels you have to stay more than one night to figure out the thermostat! It is either too hot or too cold during the night, but I always run into that problem. I'll stay here again when I visit.Genuine Hotels.com guest review
Rooms were nice and clean. Staff was very nice and helpful..Genuine Hotels.com guest review
"Motel near to restaurants and tourist destinations"
When we were traveling to the motel, it was getting dark and we were confused about their location. We called the staff and they were very helpful giving directions. The sign for the motel is small and we nearly drove by it. Throughout our stay, the staff was happy to give us directions to a tourist location, and helping us with some faxing we needed […] to do (business). The room we were initially given had not been cleaned/prepared; we were given another room without question. The rooms themselves were adequate; the motel is small overall, but has the standard amenities (free breakfast, Wi-Fi, meeting rooms, outdoor pool). For the location and price it was fine. Read moreGenuine Expedia guest review
"wouldnt reccommend this hotel to my enemy!"
awful!Genuine Hotels.com guest review
Only problem was booking online and when we arrived, we did not get the jetted tub in the room like we paid for. when i called to change, they put us in another room with no jetted tub. 3rd time was a charm though. all was good and the service - through the mix-up was very friendly.Genuine Hotels.com guest review
The worst hotel I sleept in yearsGenuine Hotels.com guest review
The place was nice; however, it needs to be updated with new carpet. It is worn and appears to be dirty. I felt as if I should wear my shoes at all times in my room.Genuine Hotels.com guest review
"Behind the restaurant where women wear owls"
Nice place to stay. Would stay again.Genuine Hotels.com guest review
Clean, comfy, convenient.Genuine Hotels.com guest review
Bed was to hard, uncomfortable and breakfast biscuits were hard.Genuine Hotels.com guest review
"Convenient Frisco Area location"
Good location, close to highways & resturants. Friendly staff, very good breakfast! Good value.Genuine Hotels.com guest review
"Great Hotel Staff"
The staff at this hotel was warm & friendly. The overnight desk agent was particularly helpful and polite. I would highly recommend staying here. Price was right, food within walking distance and helpful/friendly staff make it five stars in my book!Genuine Hotels.com guest review
"Really nice hotel at an affordable price!"
It's not a big hotel but it excedes all the basicsGenuine Hotels.com guest review
"Just Frisco for the weekend"
Nice place in general. In town for the USA Ultimate tourny which was 5 miles from the hotel, the desk staff were very helpful in helping us with the location and hotel transportation to and from if it was available to us. Missed breakfast but the seating area looked rather small.Genuine Hotels.com guest review
Everything was great. This was our 3rd stay there and we love it. The only thing I might have had an issue with was the teenagers on the floor we were on running up and down the hall giggling after we had gone to bed. But that wasn't the hotels fault. Close to where we shop and steak houses on both sides. And we love the selections they have for breakfast. […] We will definitely stay there again! Read moreGenuine Hotels.com guest review
It felt safe and pretty comfy. The pool wasn't working.Genuine Hotels.com guest review
We stayed here while attending a conference at the Frisco convention center. This hotel was just 3 minutes away and one of the lower priced hotels. The staff were extremely helpful during our stay. A grocery store is nearby as well as every major store plus the huge Stonebrier Mall. The beds were a little soft for us and the room (non-smoking) seemed […] to gain a cigarette smell as the week went on. Breakfast included sausage, scrambled eggs, biscuits and gravy, as well as pastries and other cold items. We would definitely stay here again. Read moreGenuine Hotels.com guest review
"GOOD VALUE FOR THE PRICE"
Was pleasantly surprised with the overall condition of the hotel. The room and hallways were clean. Hotel was also in a good location. Will probably stay here again.Genuine Hotels.com guest review
"One of the nicest stay since I started in Chicago"
Clean, comfortable; gentle and helpfull staff. To be recommended...Genuine Expedia guest review
"a good value for the money"
This hotel is very clean and the rooms are comfortable. The free wi fi and free full breakfast are great extras and the staff is excellent. 3 things that could have been better : (1) the air conditioner fan in my room was really noisy on its high speed (2) the breakfast room was so hot it was impossible to eat breakfast in there (3) the TV is my room […] was not HD Read moreGenuine Expedia guest review
We were attending a Gymnastics meet so there was quite a few of us with young (6 - 9) children. The rooms were all ready, the employees were quick to answer any questions and helped those of us that locked their keys in the room. The rooms were nice size and very comfortable. The breakfast included hot foods as well as fruits, muffins, yogurt, etc. […] Good coffee and plenty of it as well as milk and juices. One party checked out before heading to the meet the next morning, but the employees kept her pillow at the front so it was easy for her to retrieve. They put up with all of us and the young girls running all over the place. I certainly would recommend. Read moreGenuine Expedia guest review
"Lobby and hallways were hot"
Bar next door blared country music until midnight.Genuine Expedia guest review
"Great shopping area and restaurants"
the hotel seemed kind of creepy and old. The bed and pillows not confortable at all. The pillows seemed like they've had them for years. I would not stay there again.Genuine Hotels.com guest review
"Close to mall"
Great place for the price. Bed a little hard for my taste.Genuine Hotels.com guest review
We 'll be back. Enjoyed the restaurant on adjacent property. Very near church we attended. Good location!Genuine Hotels.com guest review
"It's All About the Pillows"
The room was comfortable and clean. However, it was directly over the pool, and there were people playing and yelling in the pool until pretty late. But, the main problem I had was the pillows! There were 4 square pillows, like throw pillows. They had cases on them, but if I had shared that room with someone, I would have had to ask for more pillows. […] It was hard to get them "just right". But overall, it was satisfactory. I would stay there again. Read moreGenuine Expedia guest review
This is the 4th time we've been down here this year and it's great every timeGenuine Hotels.com guest review
"Review of Inn of Stonebriar"
Hotel was ok, but very hard to find. Was using a GPS it took me close to it but a small sign on street with other signs and the hotel is set back off of street so it was very hard to find. A/C was very loud in the room but it did keep it cool.Genuine Expedia guest review
"older hotel but clean, roomy"
It is a great location, close to restaurants and shopping. (We ate at the La Hacienda across the parking lot.) Room was large, bed was pretty comfortable. Everything was clean. Breakfast was standard fare but service was outstanding. Only downsides I experienced were the "old, smoky" smell when you walk in which they try to cover up with heavy floral […] scent and the TV is in a cabinet where it is only visible from the bed. Read moreGenuine Hotels.com guest review
Room was clean, beds were very comfortable, staff polite, breakfast decent, overall our experience was good the only issue i had was there was a dark spot on the ceiling, it looked as if a bug had been killed there and everytime i looked at it, it grossed me out.Genuine Expedia guest review
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