"Easy to get to Freemont street"
Nice Clean room. Good location.Genuine Hotels.com guest review
The customer service was horrible. The was stain and the water barely ran out. The last day there I couldnt take shower because something was wrong with the pipes. The walls were paper thin you could hear everything in adjourning rooms. I have been to Vegas many times and this was the worst. Don't stay here waste of time and money. I give it 6 thumbs […] down Read moreGenuine Hotels.com guest review
Hotel was not set up for shower time. No shampoo or conditions had lotion plenty of it.Genuine Hotels.com guest review
"It is just okay"
Overall it is just okay, I had large room but it did not have a refrigerator, microwave, or coffee machine. Also the restroom does not have an exhaust fan.Genuine Hotels.com guest review
"Good location to events"
The casino is smell with smoking. The parking lot and elevator are poorly maintained. The room are OK and the location is very good to attend nightly events.Genuine Hotels.com guest review
"No early check-ins"
The hotel was nice and clean and we enjoyed it very much. Just don't show up early because you will have to wait to check in or pay a $20 fee.Genuine Hotels.com guest review
Just OK...but a great location for the fremont experience... In old Vegas....Genuine Hotels.com guest review
overall it was a good stayGenuine Hotels.com guest review
"Wouldn't stay again"
Not happy and would not stay here again even for free. Friday after midnight we went the the players reward area to get a card. They were closed. On a Friday night in Las Vegas??? We were told we could get a players card from one of the bit bosses near the tables. When we asked they said everyone was to busy and we'd have to try later. (It wasn't crowded). […] There was a band playing and I went to the bar to get a drink. That was a 20 minute wait. 2 bartenders for the whole south tower. Our tub was backed up, couldn't get help, took a shower in 6 inches of water. Upon departure called bellhop to bring luggage down he said when we were ready to leave we could give valet our claim ticket and they would get the bags for us. At valet they were rude and would not call for our bags. We had to go back in, cross the casino only to wait in a line to get our bags. Next trip I'd spend the extra $100 for a room to get some kind of service.. Read moreGenuine Hotels.com guest review
I love Freemont Street. And this hotel is in the perfect location to bounce around Freemont and stumble back to your room when you're done. I wouldn't gamble in the casino, it sucks, but the Golden Gate is right next to it and it's one of my favorite places to play. The rooms are recently renovated, and the price is usually pretty cheap. I'll stay here […] again. Read moreGenuine Hotels.com guest review
"The Plaza is the ticket!"
Fantastic room except very small bathroom and A/C not cold otherwise it was really nice!Genuine Hotels.com guest review
"Don't check in late. No one to help after hours."
Don't check in late. No one to help after hours.Genuine Hotels.com guest review
This hotel was great for its location to Freemont Street. I would stay here again.Genuine Hotels.com guest review
Rooms were beautiful. Staff was great. Will definately be backGenuine Hotels.com guest review
I did not get anyone to clean my room, I left early morning came back at 5:00P.M. and the room was not clean. I called housekeeping and they said the housekeeping people will be on their way. I told them forget it, it would be too late. Other than that it was good.Genuine Hotels.com guest review
only issue was check in took 30 mins! come onGenuine Hotels.com guest review
At 1am we returned to our door to find it locked...from the inside. The front desk said that the yellow lights flashing when we inserted our cards indicated that the deadbolt was in use. With all of us outside the room we were confused and asked for new cards to see if that made a difference. The new cards did not work either. We called to have maintenance […] come up and take a look, they arrived 20 minutes after the request. He pulled out a metal wire and tried to unbolt the door for another 20 minutes with no success. He called for the security supervisor to come up and at about 2am he was able to use his emergency key to unlock the door. The whole time we were asking how is it possible for a deadbolt to be in use if nobody is in the room? How is that even possible? The security supervisor shrugged and said it wasn't possible. Throughout the whole time, there were no apologies, no explanations, but it was implied to us that we had done something wrong even though their door locks were malfunctioning. After complaining to the front desk they agreed to a longer check out time and to remove the "resort" fee. We left the hotel around 2pm the next day and upon checking the receipt, they had included the resort fee...do not stay here. Ridiculous customer service...I will get a refund for my stay Read moreGenuine Hotels.com guest review
"Still The Best"
The PLAZA continues to be the best facility, best service, location, and gaming. Downtown is far more fun than the Strip, and from the PLAZA you can walk to all parts of it. My only disappointment was that the Hawaiian Sushi Bar was not open.Genuine Hotels.com guest review
Very nice room. All in one hotel. Good food, location, would recommend too all.Genuine Hotels.com guest review
Inchecked out and went elsewhereGenuine Hotels.com guest review
I ordered a room with a view. Got a room with a view of a parking lot. Ordered two queen beds got one king. Other than that I really enjoyed my stay. Was dissapointed with no view.Genuine Hotels.com guest review
The room was priced fairly on the internet. But then when you check in they slap another 12 dollars resort fee and charge $50 extra dollars on your credit card for "incidentals"!! I would prefer knowing what i have to pay up front. I left my phone charger in the room and of course when i called the next day " no one had turned it in".Genuine Hotels.com guest review
This is a great hotel if you are going to Freemont Street to gamble and drink....rooms bed is comfortable not scared of the cleanliness...but really all about location....the only downfall is if you have a car you pay for parking and the resort fee of $12 seems steep for just internet but we will be back since there are some smoking deals which makes […] up for that! Read moreGenuine Hotels.com guest review
the remodeling was fine except for the gym. the eqipment was old and broken and they charge for it in the resort feeGenuine Hotels.com guest review
Checking in and out was simple and convenient, as was parking. The room was simple, clean, and comfortable.Genuine Hotels.com guest review
I think check in should be 12 noon,not too late,i feel like is a way of charging more,other hotels have early check in without extra feeGenuine Hotels.com guest review
I was only there for one overnight stay, but the room was spacious and the pool was lovely and I loved being so close to Freemont St. This area is my very favorite place to be when I visit Las Vegas.Genuine Hotels.com guest review
"Great Room very Comfy Beds"
Very nice hotel, close to everything. Beautiful Room. Will come back again.Genuine Hotels.com guest review
"very satisfied vacation"
Had a great timeGenuine Hotels.com guest review
"convienvent locatin for fremont street"
satisfactory stay for downtown location, would benefit with some updates in rooms and casino...overall it was ok and would stay there againGenuine Hotels.com guest review
"Very dated and unclean room."
I usually don't send comments but felt compelled to do so this time. We were very disappointed with the room. We had a late check in because of late flight arrival. I read on the website that the hotel had been remodeled, but we were given a room in the North tower which was dated and very very dirty. The room was dark, so not until daylight did we […] notice how unclean the room was. The dresser had not been cleaned, it had coffee stains, and the back of the bathroom door looked likes it hadn't ever been cleaned. I took pictures and showed them to the young lady at the front desk, but she seemed to care less. She just gave me a comment paper to fill out, which I plan to mail to your main office. We will never stay there again. Anyone who stays there, please make sure to check your room. Prayed we were not exposed to something like bed bugs. It was just that dirty. Read moreGenuine Hotels.com guest review
Cheap ...that's about it... cheap service...terrible actually... old outdated roomGenuine Hotels.com guest review
"it was really nice!"
The room was super nice and clean. The rest of the hotel was a bit milder but the rooms are remodeled really nice. I would for sure stay there again. I love freemont street.Genuine Hotels.com guest review
Fremont St is crazyGenuine Hotels.com guest review
I've never stayed at Plaza before and I go to downtown Vegas a lot.I enjoyed my stay and the room and did get my dollars worth. The rooms are clean, the casino is not overflowed so you feel comfortable, and they have a Hash House a go go restaurant that is soooooo good! Be back their to the Plaza later this yearGenuine Hotels.com guest review
"The Plaza is alive once again"
Our stay at the plaza was great!, the renovations brought the old hotel back to life. its location at the head of fremont experience gave quick access to Fremont experience, food , bus stops. I will definately stay there again in the futureGenuine Hotels.com guest review
not too muchGenuine Hotels.com guest review
The Plaza has been renovated and is quite comfortable for an older prproperty. The week day rates are extremely low offering a great value. The hotel is across from Fremont Street which is a fun attraction. We would definitely stay here in the future.Genuine Hotels.com guest review
Room wasn't anything special. there was a towel on the ground when we walked in, and the sheets seemed dingy. Check in and out was friendly, quick, and easy! Perfect location if you want to experience Freemont st!Genuine Hotels.com guest review
Stayed five nights in the hotel. Comfy bed, quiet room, generally a nice stay. Location to Fremont street was perfect. Taco place there sucks, but the sushi restaurant was pretty good. Wait staff at the casino doesn't wait on slot players much. We had drinks in our room so I became our waitress. either way, paid less than 200 total for all five nights […] including resort fees, can't beat that. Read moreGenuine Hotels.com guest review
My room smelt like it was in the casino almost and it was a non smoking room. The bed was not the comfiest but ok and the room wasn't as clean as I would have liked. I didn't have a bad experience just not a memorable one either.Genuine Hotels.com guest review
At check in they were not giving me the room I requested and paid for, so the lady at the desk tried to charge me more, luckily I had printed out my confirmation that showed I ordered the deluxe room view. We have to pay a $12.00 a day resort fee to drink the warm bottled water, due to no refrigerator in the room. Ice machine didn't work, had to go […] to two different floors to find ice. Pool door was not unlocked at 8:15 am,so had to go back to room to call the desk for assistance. Only positive is the air conditioning works great in the room. Read moreGenuine Hotels.com guest review
"Great hotel for a great price"
I only stayed one night, but had no complaints, and for the price, you can't beat it!Genuine Hotels.com guest review
"our stay was without issues or problems"
We enjoyed our stayGenuine Hotels.com guest review
Good location as far as being right on Fairmont Street but bad location for homeless but they leave you alone. The rooms are remolded and very nice. The food was good and the tables were well priced.Genuine Hotels.com guest review
"Nice hotel but very LOUD music until 2am"
We enjoyed out stay. The room was nice. Would request a room on the other side opposite of the blaring music next time.Genuine Hotels.com guest review
"Poor Customer Service"
Terrible customer service!Genuine Hotels.com guest review
"Great place to stay but not perfect"
What would have been perfect was for the room to have a microwave. We're from georgia and every hotel and most motels have a microwave to heat up left overs from dinner/lunch. Other than that it was wonderful. The beds arnt that comfortable but your so exhausted that I didn't mindGenuine Hotels.com guest review
"Great downtown stay"
Very good hotel for the price paid. I would definitely stay there again if staying downtown.Genuine Hotels.com guest review
Overall the hotel for its age seems to be going through upgrades. The eateries were good pool ok rooms for age good overall if your looking for good place with cheap price this is your place downtown.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )