"sub par for hilton"
the hotel was ok at best, disappointed on quality especailly at that rate$$ ..room despate for upgrade, noisey plumbing, and scruffy .tv reception poor, located behind a cemetery ..not what i expect from hilton.Area Location was the only plus for this hotelGenuine Hotels.com guest review
My only complaint is that I could only stay one night as we were just passing through. This hotel is very well maintained. The grounds are well landscaped and everything was extremely clean. The hot tub was a welcome treat after a long day on the road. Room was very comfortable - the mattress was wonderful. The location was great - just a block from […] outlet shopping and very close to attractions. Loved this hotel! Read moreGenuine Hotels.com guest review
"A family friendly place to stay"
It's located near alot of attractions we like to visit every year. Also the local shopping in the area is excellent with alot of quality shops and restaurants in the area. The free breakfast you provide is excellent and I enjoy the friendly service from your dining staff. I probably would like to see a little more fruit on the buffet, but it's very […] good and appreciated. We look forward to visiting you next year, same time! Read moreGenuine Hotels.com guest review
handy location, comfortable and efficientGenuine Hotels.com guest review
"nice location close to a lot"
Well kept hotel i enjoyed my stayGenuine Hotels.com guest review
Minutes away from everything, settlers green outlets, story land, resturants, free breakfast, internet, coffee in the lobby! Can't complain!Genuine Expedia guest review
"Great room for the price"
Hotel staff were all excellent and very friendly. The room was clean and nicely appointed. The bathroom needed some minor attention (ie. calking, sticking door) but was clean.Genuine Expedia guest review
Clean hotel. Quick breakfast. Good for families with kids. Great location . Friendly staff. Could improve the quality of toiletries .Genuine Hotels.com guest review
"Family Friendly and clean"
Everything was pretty good. I did not like that the Matresses were too soft. Food for breakfast was plentiful but average at best in terms of quality. Breakfast area kept very clean and staff was refilling items quickly. Front desk was very helpful. Pool had way too much chlorine for me. Room was nice and clean.Genuine Expedia guest review
"Great Hotel for a Family of Four"
We normally stay at a neighboring hotel but they were booked for the night. The room was very comfortable - beds were supreme quality! The room was clean and the hotel staff went above and beyond to make our stay comfortable. The free buffet breakfast in the morning had a good selection of choices for my family and the food was hot! We would stay here […] again! Read moreGenuine Expedia guest review
"Good for families -- late 4pm check in"
The room was clean and nice, the usual hotel room setup. The lady checking us in was very friendly and they offer a really nice free breakfast --not just continental but also eggs, biscuits, gravy, bagels, toast, cereal, coffee, juice...lots of variety. We didn't use the pool but it looked nice enough inside a greenhouse looking enclosure. The only […] thing I would complain about is that check in is at 4pm which seems very late to me. We came in early at 1:30p and had two tired kids with us. The rooms weren't ready and that's understandable but they wouldn't let us use the pool which is all we really wanted. Having been in a car for 4+ hours the kids needed to move around and it was hot outside. They told us only registered guests could use it. We weren't trying to pull a fast one on them...we were all booked and in the computer, not asking for the room itself, just to use the pool. But they were not flexible, something i just couldn't understand. Does it really matter if we just check in a couple hours early, NOT actually get the room but just use the pool? Read moreGenuine Expedia guest review
""Great all around hotel""
This was our 2nd year using this hotel, and we will continue to use it every year in July. The entire place is very clean, the staff is very friendly and the complimentary breakfast is so nice. The kids love the indoor pool. You can't beat the location, it's close to everything!Genuine Expedia guest review
Hotel was very nice. It was clean and the staff was very helpful. Unless you like to walk far you need to drive into the village . Overall it was a very nice hotel.Genuine Hotels.com guest review
"Great room for a relaxing sleep environment"
Hotel room was fantastic! Beds were very comfortable, heat/cool system worked well so I stayed cool during the hot summer night I spent there. Bathroom was very clean. My only complaint was the breakfast buffet they speak of, it was very sub-par. Not much of a variety of food. Most of their food was disgusting. Other than the food, hotel was great! […] Also, the pillows are old, they need to update to newer more comfortable pillows. Read moreGenuine Expedia guest review
"Dissatisfied, Not what we expected."
We expected a room with a Jacuzzi, as in the advertisement. We also expected a King Sized Bed, as advertised. Since we had already paid Hotels.com. They treated us like outsiders. We went away for the 4th of July Celebration. Had we not paid up front, we'd have left before the holiday. We'd expect Hotels.com to compensate for this misgiving.Genuine Hotels.com guest review
"Great hotel for a family"
Courteous staff, comfortable room. Kids missed that there were no pancakes or waffles at the continental breakfast. We've stayed here before and will stay here again.Genuine Expedia guest review
"Fine place to say"
Fine place to stay, not luxury but what you'd expect from the standard big hotel chains.Genuine Hotels.com guest review
"Most wheelchair-friendly room"
Spacious freshly decorated room included lamps with on/off switches and electric outlets on lamp bases for easy use at table height. Quiet location just off White Mountain Rd. For unknown reason our GPS directed us across the road to Friendly's. Many hot items for breakfast including cinnamon buns. Friendly knowledgeable staff. Enjoy your stay!Genuine Hotels.com guest review
Decent hotel with very friendly staff. Free breakfast was very nice. I wish there was a restaurant in the hotel. But there are many places within a short distance. Would stay there again.Genuine Hotels.com guest review
The room was in very good condition. The bed was extremely comfy and the whole room was spotless. Thank you for a welcoming experience again.Genuine Expedia guest review
"Convenient to shops and restaurants"
Very relaxing and comfortable lodging. Good value for the money.Genuine Hotels.com guest review
"Near Settler's Green"
The hotel itself is nice, the breakfast had hot and cold choices, we all found something to eat. The beds were very uncomfortable which will make me reluctant to stay again.Genuine Hotels.com guest review
"Reasonable Accomodations - until the flood"
A leak developed in the ceiling at 5AM and turned into a shower of water. The GM was more concerned about telling me she was on the premise than apologizing or compensating for the this horrendous inconvenience. The only compensation offered was an additional night at the same hotel. Why would I want to return there?Genuine Expedia guest review
"We are from Boston. We know clean and comfortable"
Rooms are clean and the place is updated. Location is good and the price is reasonable. Pool is fun for the kids. I'd skip the breakfast and eat at the BlueBerry muffin across the street or down the road at the Glen Junction. Overall it's worth the money.Genuine Hotels.com guest review
"Holiday Inn - North Conway"
Great location in North Conway. Clean, reasonable and family friendly. We have 3 children and had some special requests of the hotel staff. They were very accommodating and had a great attitude!Genuine Hotels.com guest review
At the rate they were charging us, the breakfast should have been better, there should have been a microwave in the room, and the receptionist should not have told us that we were lucky to even have a fridge in the room as the hotel had recently been remodeled. Reminds me of some third world countries where they will charge you the moon, but has nowhere […] near the facilities which we paid for. But then it looks like pretty much all decent hotels in north Conway are like this. Still not justifiable in my opinion. Oh.. Lest I forget - the fridge was very noisy at night. They told us that the delux rooms had microwave - but this is not mentioned in the Expedia site nor did they tell this when we checked in. Read moreGenuine Expedia guest review
"Holiday Inn Express In North Conway"
Although the hotel was under renovation, and our room was very clean and satisfying, the overwhelming odor of cigarette smoke on the whole 2nd floor was disgusting! We would never stay here again because of that. They should consider putting ALL smoking rooms on the same floor, as we had a non smoking room but it seemed like they alternated smoking […] and non smoking rooms. I've stayed in many rooms and never have I smelled cigarette smoke in the hallways like we did here. Perhaps part of the renovation should include new carpets if that where it's lingering from. Read moreGenuine Hotels.com guest review
"Holiday Inn N.Conway"
Hotel was very clean, well maintained, staff was very friendly. Would stay here again.Genuine Hotels.com guest review
"Holiday Inn Express North Conway"
Hotel is fine and price is okay. Convenient to everything in North Conway. Beds were comfortable. Decent pool for younger kids, included breakfast is also decent.Genuine Hotels.com guest review
"Holiday inn express"
We stayed at this hotel for 3 nights. Staff very friendly/helpful. Room immaculate and very comfortable bed. Would stay there again.Genuine Hotels.com guest review
had a really noce time at this propertyGenuine Hotels.com guest review
"Nice hotel but......"
Pool was nice but very small and filled up with kids pretty quickly. The hot tub was nice and hot and small like the pool. Breakfast was good, hot eggs, boiled eggs, sausage, and all the continental type breakfast foods. The AC in the room leaked onto the floor. It got too cold at night and then didn't turn back on in time to keep the temperature at […] a constant rate. At night everybody had trouble sleeping because of it. We were too cold, then sweating too much, then cold again. Location was great although smoking areas directly outside the entrances forced you to walk through a cloud of smoke to get into the hotel. Even side entrances had smoking ashtrays right outside, so it smelled pretty bad every time you came and went whether there were smokers there or not. Read moreGenuine Hotels.com guest review
"Holiday Inn Express in North Conway N H"
The Staff was very accomodating not only with room placement but also recommending restaurants that would meet our needs and giving directions to local entertainment. We didn't use it, but the pool was nicely naturally lighted and the kids were having a wonderful time in it.Genuine Hotels.com guest review
There was construction going on in the Hotel, which made it hard to get around. I further had a serious problem with the air conditioning unit in the room. I was not happy at all with my stay, which I informed the hotel staff.Genuine Hotels.com guest review
Very clean and friendly. Manager was extremely nice and even gave us contacts and her personal phone number if we had any questions or concerns while looking at real estate. Would stay again if in the area.Genuine Hotels.com guest review
"Would stay here again and would "tell a friend"."
We went to spend the day at Storyland. We went up the day before and stayed overnight so that we would be ready for our day at Storyland. We enjoyed the indoor pool that night and had a great breakfast in the morning.Genuine Expedia guest review
"Will most likely stay there again next summer! Nice place."
Hotel was very clean and well maintained. It is located in a great area with lots to do, without having to drive too far. The free continental breakfast was great too.Genuine Expedia guest review
"Holiday Inn Express-North Conway"
We had a very nice stay! Our room was very clean and they had a wonderful breakfast. Much more than continental. The kids enjoyed the indoor pool and the hot tub was great for us adults! The reason why I rated "Condition or maintenance of the hotel" as a 4 was because they were doing some painting on the outside so there were a lot of workers and ladders. […] But nothing we couldn't live with. At least we know they keep up with the place! Read moreGenuine Hotels.com guest review
The hotel was good. I didn't like that there were ants in our room and we had to be moved (with two small children) and did not receive any compensation. They would have been able to give us money back if booked through the hotel website and not this site. The breakfast was good, but the dining room was small. The pool was nice.Genuine Hotels.com guest review
"Don't dtay here no matter what"
Entire hotel is gross. All rooms smell like smoke, so don't expect a no smoking room to be at all adequate.Genuine Hotels.com guest review
Great location...but bare bones service. The rooms are barren; there is no fitness center; and the food is awful. The thermostat in my room didn't adjust. It was so cold I thought we were in a meat locker. On the positive side, it is very convenient to the outlet malls and the diner across the street was terrific!Genuine Expedia guest review
Our family had a wonderful vacation at this hotel, the staff was wonderful and the breakfasts were great, the cinammon buns to die for.!!!!! It was great to have something HOT for breakfast, and Grady was most pleasant and helpful. Our hotels should all have a Grady.Genuine Hotels.com guest review
everything was perfect very helpful reception desk soo close to everything we needed thank you it was a lovely stayGenuine Hotels.com guest review
"A wonderful spot"
We loved our stay at the Holiday Inn. It was clean and comfortable and close to everything.Genuine Hotels.com guest review
Great location. Lovely lobby. Great, friendly, helpful staff. Would stay here againGenuine Expedia guest review
I called home 23m it cost me 13.46 very pricy to us hotel phone I used walmart public phone 30m it cost me 2,10 not happy with the charge johnGenuine Hotels.com guest review
Drivimg thru enroute from east coast of Canada.mDecided to choose a hotel Near a outlet mallGenuine Expedia guest review
"pleasant stay for 3 nights"
The room was clean and the staff very nice. We didn't stay a lot at the hotel but the time we were there was nice. The only downside to our room was that we could hear the footsteps of the room above ours. I'm guessing they were people walking on their heels, so it's not entirely the hotel's fault.Genuine Expedia guest review
"Nice hotel close to shopping district"
Family enjoyed the comforts of a clean hotel and pool.Genuine Expedia guest review
Love this hotel! Great location, close to Settler's Green, room was clean, staff were helpful. Bkft was very good, great selection, friendly bkft room staff. The only negative was the lighting in the bathroom, very dim for applying makeup, needs brighter watt bulbs!Would definitely stay here again :)Genuine Hotels.com guest review
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