"Would definitely stay there again"
It was great. The room was nice- no funny smells or sketchy stains like some hotels have. The room was nicely air conditioned. The included breakfast was perfect. The pool was refreshing. We had a refrigerator in the room which was awesome. My only complaint is that the beds were a bit soft. When we first got there, I laid down on the bed to watch tv […] and it felt great, but sleeping on it, it was very soft. But nothing you can't handle or get used to! Read moreGenuine Hotels.com guest review
Solid hotel choice - as expected for rating and brandGenuine Hotels.com guest review
Great location, Helpful Staff. My only complaint sheets seem to be to small for bed, so the sheets were pulled up & all over the bedGenuine Hotels.com guest review
The Staff was very friendly and helpful. The room was clean and comfortable. A few cracked floor tiles in the bathroom only flaw othervwise large & clean. Booked a roll-a-way bed, big mistake. My back still hurts. I should have brought an air mattress. Free Breakfast was very good. There was plenty of food, beverages & clean tables. The indoor pool […] served it purpose on a very rainy & cold weekend. The hot tub was enjoyable but a little difficult to get in & out with a bad knee. I wish the weather had been better so the sliders around the pool could have been opened. I loved that the Hotel had it's own light to get out on the main road. I would have hated to take a left out of the parking lot. If you are familiar with the area you know there is an amazing mountain view along the main road. You will not see anything from the Hotel because of trees in the back. Still had a good time. Read moreGenuine Hotels.com guest review
"Easy, Convenient in N. Conway"
Nice room. Bed a little too soft in the middle for our taste but overall clean, efficient and accessible to amenities in the area.Genuine Expedia guest review
"e.g. "Great hotel for a family""
Great place to stay, staff was very friendly and informative!Genuine Expedia guest review
"Great weekend getaway location"
The hotel was clean, the staff friendly and the location was perfect for spending the weekend in North Conway, NH. The pool and hot tub were great for relaxing after a day of sightseeing and shopping.Genuine Hotels.com guest review
We were very happy with the overall experiance. we have stayed in many holiday inn expresses, mostly in the Virginia area do to our kids college days. we came to really like your brand and always look for them when we travel.Genuine Hotels.com guest review
"You get what you pay for"
5 stars for this 2.5 star hotel. Clean rooms, good service, close to outlets, restaurants and Cranmore. Nothing exceptional but it meets all of the expectations of a hotel of its kind. Only complaint is that the free breakfast is not as hearty as the other hotels in the area offer. Other than that, very good hotel for price and type.Genuine Hotels.com guest review
We had a great time, everyone was pleasant. Just not used to a soft mattress.Genuine Hotels.com guest review
"Everything a person could want in a hotel"
I was very impressed with the staff. They were so friendly, helpful and made great suggestions for my exchange students that I took for a weekend for fun. I needed something a few times and they were right there. This was the best of any hotel I have ever had and I have stayed at plenty. They all went above and beyond.Genuine Hotels.com guest review
"Great place for the family"
This is our second visit to Holiday Inn Express North Conway. This is a great hotel for a family. We recommended this to two other families based on our first experience and both families stayed there during February school vacation 2013. We unexpectedly met another family that we know there and they loved it. Though it is not a five star resort for […] a couples weekend it is a great place to stay for families that intend to shop or ski the North Conway area. Outstanding breakfast service and very generous voucher discounts for skiiing at area mountains. The price of $190-220 per night was very reasonable considering all that was offered (pool/hot tub, in room refridge & microwave, free wifi, breakfast and ski vouchers). We will stay there again during school vacation week 2014. Read moreGenuine Expedia guest review
The hotel was great but unfortunately the noise level was appalling. All nite we heard running and jumping above us,and also early morning the same thing,we hardly slept a wink.Genuine Expedia guest review
"Family ski vacation"
Everything you would expect in a hotel for a ski trip to the nearby Cranmore mountain. Room was well maintained. The staff is very polite and pleasant. Our room was slightly noisy (we probably we over the generator room), but we were so tired we fell asleep anyway. Parking is not adequate for the number of guests. The breakfast options were good, and […] varied slightly each day of our stay, so that was a surprise. There is no fitness room. The pool is small, and since this choice is popular with families, fills up pretty quickly. The front desk has discounts for nearby ski mountains, which we did not take advantage of, having made advance reservations. There are plenty of shopping and dining options nearby, as the Settlers' Green complex is located around the area. Read moreGenuine Expedia guest review
I thought it was great - very clean, everyone was friendly, and the bed was very comfortable.Genuine Hotels.com guest review
"Location, and thats just about it."
We actually stayed here while skiing in N conway, really close to the Mountains, Hotel is in need of some major renovations, the duct tape holding the carpet down in the foyer is not what I expected to see. We stayed for two nights, when we returned from skiing the day at around 5pm, we were shocked to find that our room was missed, when I approached […] the front desk they came in with fresh towels, and make the beds quick. I really love this area but there are better choices, Read moreGenuine Hotels.com guest review
Nice stay and pool was a hit with kidsGenuine Hotels.com guest review
Was given a smoking room the first night, even though I requested a non-smoking. They did fix this the second night, but then I received a room with a very noisy fridge. Had to unplug it to get any sleep!Genuine Expedia guest review
"Dependable comfort at the Holiday Inn Express."
it was a nice stay. Very comfortable. Clean pool and hot tub were great. Good breakfast variety. Staff were attentive and friendly.Genuine Expedia guest review
"A GREAT HOTEL FOR EVERYONE!!!!!"
THE STAY WAS VERY PLEASANT. THE STAFF WAS OVERLY FRIENDLY, KIND & CURTIOUS, & THE ROOMS WERE IMACULATE!Genuine Expedia guest review
"sub par for hilton"
the hotel was ok at best, disappointed on quality especailly at that rate$$ ..room despate for upgrade, noisey plumbing, and scruffy .tv reception poor, located behind a cemetery ..not what i expect from hilton.Area Location was the only plus for this hotelGenuine Hotels.com guest review
My only complaint is that I could only stay one night as we were just passing through. This hotel is very well maintained. The grounds are well landscaped and everything was extremely clean. The hot tub was a welcome treat after a long day on the road. Room was very comfortable - the mattress was wonderful. The location was great - just a block from […] outlet shopping and very close to attractions. Loved this hotel! Read moreGenuine Hotels.com guest review
"A family friendly place to stay"
It's located near alot of attractions we like to visit every year. Also the local shopping in the area is excellent with alot of quality shops and restaurants in the area. The free breakfast you provide is excellent and I enjoy the friendly service from your dining staff. I probably would like to see a little more fruit on the buffet, but it's very […] good and appreciated. We look forward to visiting you next year, same time! Read moreGenuine Hotels.com guest review
handy location, comfortable and efficientGenuine Hotels.com guest review
"nice location close to a lot"
Well kept hotel i enjoyed my stayGenuine Hotels.com guest review
Minutes away from everything, settlers green outlets, story land, resturants, free breakfast, internet, coffee in the lobby! Can't complain!Genuine Expedia guest review
"Great room for the price"
Hotel staff were all excellent and very friendly. The room was clean and nicely appointed. The bathroom needed some minor attention (ie. calking, sticking door) but was clean.Genuine Expedia guest review
Clean hotel. Quick breakfast. Good for families with kids. Great location . Friendly staff. Could improve the quality of toiletries .Genuine Hotels.com guest review
"Family Friendly and clean"
Everything was pretty good. I did not like that the Matresses were too soft. Food for breakfast was plentiful but average at best in terms of quality. Breakfast area kept very clean and staff was refilling items quickly. Front desk was very helpful. Pool had way too much chlorine for me. Room was nice and clean.Genuine Expedia guest review
"Great Hotel for a Family of Four"
We normally stay at a neighboring hotel but they were booked for the night. The room was very comfortable - beds were supreme quality! The room was clean and the hotel staff went above and beyond to make our stay comfortable. The free buffet breakfast in the morning had a good selection of choices for my family and the food was hot! We would stay here […] again! Read moreGenuine Expedia guest review
"Good for families -- late 4pm check in"
The room was clean and nice, the usual hotel room setup. The lady checking us in was very friendly and they offer a really nice free breakfast --not just continental but also eggs, biscuits, gravy, bagels, toast, cereal, coffee, juice...lots of variety. We didn't use the pool but it looked nice enough inside a greenhouse looking enclosure. The only […] thing I would complain about is that check in is at 4pm which seems very late to me. We came in early at 1:30p and had two tired kids with us. The rooms weren't ready and that's understandable but they wouldn't let us use the pool which is all we really wanted. Having been in a car for 4+ hours the kids needed to move around and it was hot outside. They told us only registered guests could use it. We weren't trying to pull a fast one on them...we were all booked and in the computer, not asking for the room itself, just to use the pool. But they were not flexible, something i just couldn't understand. Does it really matter if we just check in a couple hours early, NOT actually get the room but just use the pool? Read moreGenuine Expedia guest review
""Great all around hotel""
This was our 2nd year using this hotel, and we will continue to use it every year in July. The entire place is very clean, the staff is very friendly and the complimentary breakfast is so nice. The kids love the indoor pool. You can't beat the location, it's close to everything!Genuine Expedia guest review
Hotel was very nice. It was clean and the staff was very helpful. Unless you like to walk far you need to drive into the village . Overall it was a very nice hotel.Genuine Hotels.com guest review
"Great room for a relaxing sleep environment"
Hotel room was fantastic! Beds were very comfortable, heat/cool system worked well so I stayed cool during the hot summer night I spent there. Bathroom was very clean. My only complaint was the breakfast buffet they speak of, it was very sub-par. Not much of a variety of food. Most of their food was disgusting. Other than the food, hotel was great! […] Also, the pillows are old, they need to update to newer more comfortable pillows. Read moreGenuine Expedia guest review
"Dissatisfied, Not what we expected."
We expected a room with a Jacuzzi, as in the advertisement. We also expected a King Sized Bed, as advertised. Since we had already paid Hotels.com. They treated us like outsiders. We went away for the 4th of July Celebration. Had we not paid up front, we'd have left before the holiday. We'd expect Hotels.com to compensate for this misgiving.Genuine Hotels.com guest review
"Great hotel for a family"
Courteous staff, comfortable room. Kids missed that there were no pancakes or waffles at the continental breakfast. We've stayed here before and will stay here again.Genuine Expedia guest review
"Fine place to say"
Fine place to stay, not luxury but what you'd expect from the standard big hotel chains.Genuine Hotels.com guest review
"Most wheelchair-friendly room"
Spacious freshly decorated room included lamps with on/off switches and electric outlets on lamp bases for easy use at table height. Quiet location just off White Mountain Rd. For unknown reason our GPS directed us across the road to Friendly's. Many hot items for breakfast including cinnamon buns. Friendly knowledgeable staff. Enjoy your stay!Genuine Hotels.com guest review
Decent hotel with very friendly staff. Free breakfast was very nice. I wish there was a restaurant in the hotel. But there are many places within a short distance. Would stay there again.Genuine Hotels.com guest review
The room was in very good condition. The bed was extremely comfy and the whole room was spotless. Thank you for a welcoming experience again.Genuine Expedia guest review
"Convenient to shops and restaurants"
Very relaxing and comfortable lodging. Good value for the money.Genuine Hotels.com guest review
"Near Settler's Green"
The hotel itself is nice, the breakfast had hot and cold choices, we all found something to eat. The beds were very uncomfortable which will make me reluctant to stay again.Genuine Hotels.com guest review
"Reasonable Accomodations - until the flood"
A leak developed in the ceiling at 5AM and turned into a shower of water. The GM was more concerned about telling me she was on the premise than apologizing or compensating for the this horrendous inconvenience. The only compensation offered was an additional night at the same hotel. Why would I want to return there?Genuine Expedia guest review
"We are from Boston. We know clean and comfortable"
Rooms are clean and the place is updated. Location is good and the price is reasonable. Pool is fun for the kids. I'd skip the breakfast and eat at the BlueBerry muffin across the street or down the road at the Glen Junction. Overall it's worth the money.Genuine Hotels.com guest review
"Holiday Inn - North Conway"
Great location in North Conway. Clean, reasonable and family friendly. We have 3 children and had some special requests of the hotel staff. They were very accommodating and had a great attitude!Genuine Hotels.com guest review
At the rate they were charging us, the breakfast should have been better, there should have been a microwave in the room, and the receptionist should not have told us that we were lucky to even have a fridge in the room as the hotel had recently been remodeled. Reminds me of some third world countries where they will charge you the moon, but has nowhere […] near the facilities which we paid for. But then it looks like pretty much all decent hotels in north Conway are like this. Still not justifiable in my opinion. Oh.. Lest I forget - the fridge was very noisy at night. They told us that the delux rooms had microwave - but this is not mentioned in the Expedia site nor did they tell this when we checked in. Read moreGenuine Expedia guest review
"Holiday Inn Express In North Conway"
Although the hotel was under renovation, and our room was very clean and satisfying, the overwhelming odor of cigarette smoke on the whole 2nd floor was disgusting! We would never stay here again because of that. They should consider putting ALL smoking rooms on the same floor, as we had a non smoking room but it seemed like they alternated smoking […] and non smoking rooms. I've stayed in many rooms and never have I smelled cigarette smoke in the hallways like we did here. Perhaps part of the renovation should include new carpets if that where it's lingering from. Read moreGenuine Hotels.com guest review
"Holiday Inn N.Conway"
Hotel was very clean, well maintained, staff was very friendly. Would stay here again.Genuine Hotels.com guest review
"Holiday Inn Express North Conway"
Hotel is fine and price is okay. Convenient to everything in North Conway. Beds were comfortable. Decent pool for younger kids, included breakfast is also decent.Genuine Hotels.com guest review
"Holiday inn express"
We stayed at this hotel for 3 nights. Staff very friendly/helpful. Room immaculate and very comfortable bed. Would stay there again.Genuine Hotels.com guest review
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