"Great room for a relaxing sleep environment"
Hotel room was fantastic! Beds were very comfortable, heat/cool system worked well so I stayed cool during the hot summer night I spent there. Bathroom was very clean. My only complaint was the breakfast buffet they speak of, it was very sub-par. Not much of a variety of food. Most of their food was disgusting. Other than the food, hotel was great! […] Also, the pillows are old, they need to update to newer more comfortable pillows. Read moreGenuine Expedia guest review
"Dissatisfied, Not what we expected."
We expected a room with a Jacuzzi, as in the advertisement. We also expected a King Sized Bed, as advertised. Since we had already paid Hotels.com. They treated us like outsiders. We went away for the 4th of July Celebration. Had we not paid up front, we'd have left before the holiday. We'd expect Hotels.com to compensate for this misgiving.Genuine Hotels.com guest review
"Great hotel for a family"
Courteous staff, comfortable room. Kids missed that there were no pancakes or waffles at the continental breakfast. We've stayed here before and will stay here again.Genuine Expedia guest review
"Fine place to say"
Fine place to stay, not luxury but what you'd expect from the standard big hotel chains.Genuine Hotels.com guest review
"Most wheelchair-friendly room"
Spacious freshly decorated room included lamps with on/off switches and electric outlets on lamp bases for easy use at table height. Quiet location just off White Mountain Rd. For unknown reason our GPS directed us across the road to Friendly's. Many hot items for breakfast including cinnamon buns. Friendly knowledgeable staff. Enjoy your stay!Genuine Hotels.com guest review
Decent hotel with very friendly staff. Free breakfast was very nice. I wish there was a restaurant in the hotel. But there are many places within a short distance. Would stay there again.Genuine Hotels.com guest review
The room was in very good condition. The bed was extremely comfy and the whole room was spotless. Thank you for a welcoming experience again.Genuine Expedia guest review
"Convenient to shops and restaurants"
Very relaxing and comfortable lodging. Good value for the money.Genuine Hotels.com guest review
"Near Settler's Green"
The hotel itself is nice, the breakfast had hot and cold choices, we all found something to eat. The beds were very uncomfortable which will make me reluctant to stay again.Genuine Hotels.com guest review
"Reasonable Accomodations - until the flood"
A leak developed in the ceiling at 5AM and turned into a shower of water. The GM was more concerned about telling me she was on the premise than apologizing or compensating for the this horrendous inconvenience. The only compensation offered was an additional night at the same hotel. Why would I want to return there?Genuine Expedia guest review
"We are from Boston. We know clean and comfortable"
Rooms are clean and the place is updated. Location is good and the price is reasonable. Pool is fun for the kids. I'd skip the breakfast and eat at the BlueBerry muffin across the street or down the road at the Glen Junction. Overall it's worth the money.Genuine Hotels.com guest review
"Holiday Inn - North Conway"
Great location in North Conway. Clean, reasonable and family friendly. We have 3 children and had some special requests of the hotel staff. They were very accommodating and had a great attitude!Genuine Hotels.com guest review
At the rate they were charging us, the breakfast should have been better, there should have been a microwave in the room, and the receptionist should not have told us that we were lucky to even have a fridge in the room as the hotel had recently been remodeled. Reminds me of some third world countries where they will charge you the moon, but has nowhere […] near the facilities which we paid for. But then it looks like pretty much all decent hotels in north Conway are like this. Still not justifiable in my opinion. Oh.. Lest I forget - the fridge was very noisy at night. They told us that the delux rooms had microwave - but this is not mentioned in the Expedia site nor did they tell this when we checked in. Read moreGenuine Expedia guest review
"Holiday Inn Express In North Conway"
Although the hotel was under renovation, and our room was very clean and satisfying, the overwhelming odor of cigarette smoke on the whole 2nd floor was disgusting! We would never stay here again because of that. They should consider putting ALL smoking rooms on the same floor, as we had a non smoking room but it seemed like they alternated smoking […] and non smoking rooms. I've stayed in many rooms and never have I smelled cigarette smoke in the hallways like we did here. Perhaps part of the renovation should include new carpets if that where it's lingering from. Read moreGenuine Hotels.com guest review
"Holiday Inn N.Conway"
Hotel was very clean, well maintained, staff was very friendly. Would stay here again.Genuine Hotels.com guest review
"Holiday Inn Express North Conway"
Hotel is fine and price is okay. Convenient to everything in North Conway. Beds were comfortable. Decent pool for younger kids, included breakfast is also decent.Genuine Hotels.com guest review
"Holiday inn express"
We stayed at this hotel for 3 nights. Staff very friendly/helpful. Room immaculate and very comfortable bed. Would stay there again.Genuine Hotels.com guest review
had a really noce time at this propertyGenuine Hotels.com guest review
"Nice hotel but......"
Pool was nice but very small and filled up with kids pretty quickly. The hot tub was nice and hot and small like the pool. Breakfast was good, hot eggs, boiled eggs, sausage, and all the continental type breakfast foods. The AC in the room leaked onto the floor. It got too cold at night and then didn't turn back on in time to keep the temperature at […] a constant rate. At night everybody had trouble sleeping because of it. We were too cold, then sweating too much, then cold again. Location was great although smoking areas directly outside the entrances forced you to walk through a cloud of smoke to get into the hotel. Even side entrances had smoking ashtrays right outside, so it smelled pretty bad every time you came and went whether there were smokers there or not. Read moreGenuine Hotels.com guest review
"Holiday Inn Express in North Conway N H"
The Staff was very accomodating not only with room placement but also recommending restaurants that would meet our needs and giving directions to local entertainment. We didn't use it, but the pool was nicely naturally lighted and the kids were having a wonderful time in it.Genuine Hotels.com guest review
There was construction going on in the Hotel, which made it hard to get around. I further had a serious problem with the air conditioning unit in the room. I was not happy at all with my stay, which I informed the hotel staff.Genuine Hotels.com guest review
Very clean and friendly. Manager was extremely nice and even gave us contacts and her personal phone number if we had any questions or concerns while looking at real estate. Would stay again if in the area.Genuine Hotels.com guest review
"Would stay here again and would "tell a friend"."
We went to spend the day at Storyland. We went up the day before and stayed overnight so that we would be ready for our day at Storyland. We enjoyed the indoor pool that night and had a great breakfast in the morning.Genuine Expedia guest review
"Will most likely stay there again next summer! Nice place."
Hotel was very clean and well maintained. It is located in a great area with lots to do, without having to drive too far. The free continental breakfast was great too.Genuine Expedia guest review
"Holiday Inn Express-North Conway"
We had a very nice stay! Our room was very clean and they had a wonderful breakfast. Much more than continental. The kids enjoyed the indoor pool and the hot tub was great for us adults! The reason why I rated "Condition or maintenance of the hotel" as a 4 was because they were doing some painting on the outside so there were a lot of workers and ladders. […] But nothing we couldn't live with. At least we know they keep up with the place! Read moreGenuine Hotels.com guest review
The hotel was good. I didn't like that there were ants in our room and we had to be moved (with two small children) and did not receive any compensation. They would have been able to give us money back if booked through the hotel website and not this site. The breakfast was good, but the dining room was small. The pool was nice.Genuine Hotels.com guest review
"Don't dtay here no matter what"
Entire hotel is gross. All rooms smell like smoke, so don't expect a no smoking room to be at all adequate.Genuine Hotels.com guest review
Great location...but bare bones service. The rooms are barren; there is no fitness center; and the food is awful. The thermostat in my room didn't adjust. It was so cold I thought we were in a meat locker. On the positive side, it is very convenient to the outlet malls and the diner across the street was terrific!Genuine Expedia guest review
Our family had a wonderful vacation at this hotel, the staff was wonderful and the breakfasts were great, the cinammon buns to die for.!!!!! It was great to have something HOT for breakfast, and Grady was most pleasant and helpful. Our hotels should all have a Grady.Genuine Hotels.com guest review
"Great location for all the stores-"
THe hotel is located in the middle of all the stores so you just have to cross the street and your there! THe people working the hotel are very nice and willing to help you with any problems. We stay in North Conway a lot and we will stay there again sometime!Genuine Hotels.com guest review
"Do not stay here!!!"
I wasn't impressed at all with this hotel and will not go back. The hallway smelt like stale cigarettes, the bathtub had a "little curly black hair" in it, like it had not been cleaned properly, and during our last trip to the pool, there were no clean towels, just empty laundry baskets, so my boyfriend had to run back up to our hotel room to get us […] dry towels, then on the way back up to our room, I had to find a cleaning lady so that I could get dry towels for the room, so that we could both shower that night. The continental breakfast was a joke, it looked so gross that we ended up going out for breakfast every morning. And it was so hot in our room, we had to sleep with the window open....in the middle of February. There are way too many hotels in the area to choose from, I would not suggest this place to anyone. Read moreGenuine Expedia guest review
Breakfast provided very adequate. Location to skiing and shopping excellent. staff eztremely friendly and helpful.Genuine Hotels.com guest review
"New Year Getaway"
Hotel was ina great location, clean and staff was very nice. Would visit again.Genuine Expedia guest review
"Great staff and great value"
I travel a lot for work and stay in 3 or 4 star hotels,this one is better than average .The breakfast included is a great bonus and if you're a shopper, its real close to the outlets.Genuine Hotels.com guest review
"Nice, but stay on TOP floor!!!"
Very nice hotel with friendly staff. The building and rooms are clean and it’s in a great location. The pool was nice and clean but it’s a bit small, although, it was pretty empty when I was there. Breakfast was included and it was very good. My only complaint about this hotel is that the floors are made of wood, not cement as they are in many other […] hotels. The walls seemed to be fine. The noise from above was like drums and was very irritating. It sounded like there were kids jumping off the beds onto the floors and this went on for a few hours the 1st night. When it started again the 2nd night I called the front desk and, to their credit, they responded immediately to that room and things seemed to calm down. I would return to this hotel again and I will recommend it to others, but, I would definitely ask for a room on the 3rd (top) floor this time! If you’re on the other floors I hope you’re a heavy sleeper or have quiet neighbors above you. Read moreGenuine Expedia guest review
I called home 23m it cost me 13.46 very pricy to us hotel phone I used walmart public phone 30m it cost me 2,10 not happy with the charge johnGenuine Hotels.com guest review
"pleasant stay for 3 nights"
The room was clean and the staff very nice. We didn't stay a lot at the hotel but the time we were there was nice. The only downside to our room was that we could hear the footsteps of the room above ours. I'm guessing they were people walking on their heels, so it's not entirely the hotel's fault.Genuine Expedia guest review
"Nice hotel close to shopping district"
Family enjoyed the comforts of a clean hotel and pool.Genuine Expedia guest review
Love this hotel! Great location, close to Settler's Green, room was clean, staff were helpful. Bkft was very good, great selection, friendly bkft room staff. The only negative was the lighting in the bathroom, very dim for applying makeup, needs brighter watt bulbs!Would definitely stay here again :)Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
Was a excellent choice. Rooms were spotless. Breakfast outstanding. Staff friendly. Overall great experienceGenuine Hotels.com guest review
"Very clean and friendly staff"
I recommend this family friendly hotel. Close to shopping outlets. Superb!Genuine Expedia guest review
We were only there one night (November 8/12) on a shopping trip to the USA and this hotel was the best. We have been coming for 6 years and this is the 1st time we stayed here. The beds were so comfortable and the room was clean. The only complaint I have was the pool was kind of cool for me. The staff at the front desk went out of their way to be polite, […] pleasant and helpful. Not sure of the young lady on the desk was so nice. We were even asked if we needed help bringing in our bags. It was quiet and we had a great nights sleep. We will be back. Read moreGenuine Expedia guest review
"Holiday Inn Express North Conway"
Staff was friendly, free breakfast was great and location was greatGenuine Expedia guest review
"Bathroom upgrade for H.Inn in Conway, NH."
We stayed in the Holiday Inn Express in Bar Harbour and Malone, New York and they are right up to the mark. Lovely hotels and we were thrilled with having stayed there. The bathrooms at the Holiday Inn in Conway need upgrading, but it was clean at all times. The air conditioner might need upgrading. It would go on and you would freeze for 15 minutes […] while it cooled down the room. We ended up not using it at all. We stayed in Conway for 4 days. Hope this information is helpful. D & D. Queen Read moreGenuine Expedia guest review
"Good place to stay"
Great location, clean confortable room. Staff were helpful, fast check in and out.Genuine Expedia guest review
"Walking distance to outlet shopping"
Friendly staff, nice room, within walking to outlets but a little far from the village, close to highway access but far away that it doesn't disturb.Genuine Hotels.com guest review
"Close to all must-see sights"
Love that the windows open! It's time though, to verify the beds, they are becoming a bit too soft.Genuine Hotels.com guest review
"Great staff, clean but overpriced"
We found the hotel a clean, bright place. The staff, especially the desk staff, were outstanding. The room was spacious and clean but the air conditioner could not be adjusted up or down, the doors all seemed to slam which made for problems at night, and the pool was quite small. Breakfast was good but there wasn't enough room or chairs for the volume […] of guests. Location was good but overall, the price was too high for what was received. Read moreGenuine Hotels.com guest review
Hotel was clean. Good location. Hot tub was way too hot. Breakfast was good.Genuine Hotels.com guest review
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